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We are wanting to recruit a motivated and experienced support and recovery worker to support homeless and vulnerable guests at our daily drop-in, and in Hope House - our 4 bed supported house
Responsibilities
Our support workers both work with guests in both Drop-in and in Hope House, but each takes a lead responsibility in one or the other of these projects. This post holder leads on the housing management responsibilities for Hope House.
Drop-in responsibilities :
· Welcome and assess first time guests, identifying priority needs.
· Signpost and support guests to access key statutory and voluntary services, especially housing, benefits, homelessness services etc
· Provide practical support and advice to guests , for example with helping with forms, bill enquiries, budgeting .
Hope House responsibilities
- Vet the suitability of potential residents and support them with their transition in/out of Hope House
· Hold weekly individual support sessions with residents
· Ensure tailored support plans (using Homeless Outcomes Star) are in place for each resident
· Identify “next step” housing options for residents and work with the residents to access these.
Oversee the safe and efficient running of Hope House, taking into account any relevant Supported Housing/ HMO specific requirements.
Please see our website for more information about this opportunity
Registered Charity
1 - 5
We are a local charity based in Redhill providing practical solutions and emotional support to the homeless, vulnerable and isolated of East Surrey.
Thank you!
Recovery Support Workers (Mental Health) – The Recovery House
£26,229 per annum
Birmingham, West Midlands
Hours: 37.5 hours per week
Permanent
The Recovery House is a brand new, exciting and innovative service forour client and is an opportunity to create a flagship standard of support and care for those in mental health crisis. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service.
About the role
The role of Recovery Support Worker will work as part of a team in our clients regulated services and is an important role for the delivery of recovery-based and prevention services withinour clients organisation. The role will be central to the smooth running of the 24/7 service provided by Recovery House.
You will support the Waking Night team of Recovery Support Workers in providing a continuous and safe delivery of support, always ensuring high quality and person-centred care. Ensuring that compliance and adherence to CQC standards is upheld and provide appropriate information to managers. You will work in a person-centred way alongside colleagues an NHS clinical partners to de-escalate mental health crisis and help service users to return home and be pivotal in the provision of a welcoming, calm and safe environment.
The Recovery Support Worker will support the team in mobilising the service and work in a way that conforms with the expectations of the CQC, NHS and our clients standards. You will take an active part in all appropriate meetings and create and implement service user assessments and support practices.
About you
You will need to be skilful in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment; delivering person centred interventions.
We are looking for someone who experience in delivering services in a CQC regulated residential or supported living environment, who has experience of working in partnership with key stakeholders and partner organisations. You will be knowledgeable in and committed to the “Recovery Model "of mental health support and be experienced in delivering person centred care. You will be able to provide a caring and compassionate care to service users, with the ability to provide and maintain a high-quality environment at short notice.
This role will involve working on a rota, including some evenings and weekends.
Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.
Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with. They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of their management team and particularly encourage applicants from minority communities to apply for this role.
Candidates must have the right to work in the UK for a minimum of 12 months. They are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.
Closing date for applications is Tuesday 12th May 2026
Interviews will take place on Wednesday 20th May 2026
Thank you!
LGBTQ+ Drug and Alcohol Recovery Worker (Fast Track Cities HIV Reengagement Project)
London Friend’s Antidote service provides high quality drug & alcohol psycho-social treatment and support to LGBTQ+ people utilising harm reduction & abstinence-based methods. Antidote is a part of London Friend which aims to support and promote health & wellbeing for LGBTQ+ people living in the London area.
We deliver services across London, including in partnership with Local Authority-based drug and alcohol treatment services and sexual health clinics.
Recovery support workers provide support to LGBTQ+ people experiencing difficulties with drug or alcohol use, including supporting those engaged in chemsex, and incorporating HIV prevention initiatives and sexual health support. They will hold a caseload of clients and be responsible for their assessment, case planning, review, and ongoing care. They will provide outreach to LGBTQ+ people in community settings including local sexual health clinics.
This post is funded via the London Fast Track Cities Initiative which seeks to end HIV transmission. It is a part of two multi-area, multi-disciplinary projects aiming to reengage people living with HIV who have dropped out of treatment and care. The postholder will work with teams in North West and South London including NHS HIV clinics and a range of voluntary sector stakeholders. The postholder will proactively engage identified clients, mostly gay, bisexual and other men who have sex with men (GBMSM) where drug alcohol or chemsex have been barriers to sustaining HIV treatment and care.
The postholder will also assist with the delivery of Antidote’s services, including our walk-in clinics and group programmes.
The post-holder will take an active anti-discriminatory, anti-racism and trans-inclusive approach around all areas of work and will be an active member of the broader Antidote and London Friend teams and support with the aims & objectives of the whole service.
This is initially offered as a fixed-term contract to 31st March 2027, although it is anticipated that funding will be provided for two further years. Any extension will be subject to future funding being confirmed.
Due to the nature of the work and in order to provide appropriate access for the client group the role requires regular evening work and occasional weekend working and travel across Greater London.
The client requests no contact from agencies or media sales.