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Role
This is an entry level, part-time administrative role within the Volunteer Recruitment & Training team
The Listening Place (TLP) is an award-winning charity providing face-to-face, compassionate and non-judgemental support for people who feel that life is no longer worth living. Since opening our first site in Pimlico in 2016, we have grown to four sites and our service is delivered by over 850 active volunteers.
This is an exciting opportunity to join a small, dedicated team and play a vital role in ensuring our volunteers are recruited, trained and prepared to deliver our outstanding service. You will provide high quality administrative support across the volunteer recruitment and training process, helping the team to operate efficiently and effectively.
We are committed to welcoming everyone from all backgrounds and communities and creating inclusive teams. If you have a disability, a learning difficulty (such as dyslexia) or a medical condition that may affect your performance during the selection process or in the role, we are very happy to make reasonable adjustments to support you.
Key Responsibilities
- Provide administrative support across the volunteer recruitment and training process
- Liaise with potential volunteers, interviewers and trainers
- Arrange and coordinate meetings, interviews and training events (this may involve travelling between sites)
- Manage room bookings and logistics for training and interviews
- Monitor shared mailboxes and calendars; respond promptly to email and telephone enquiries
- Request, track and record volunteer references
- Maintain accurate office systems, including data entry and upkeep of spreadsheets and databases
- Any other ad-hoc tasks as required
Attributes and Skills
Essential
- Excellent administrative and organisational skills, with strong attention to detail
- Ability to work at a fast pace whilst maintaining accuracy
- Clear, confident written and verbal communication skills
- A reliable, punctual and enthusiastic team player, who works collaboratively and builds positive working relationships
- Proactive and self-motivated, with the ability to plan, prioritise and manage competing demands
- Calm and professional under pressure
- High level of computer proficiency, particularly in MS Office (Word, Excel, PowerPoint)
- Ability to handle sensitive and confidential information with discretion and tact
- Strong commitment to, and understanding of, The Listening Place’s mission and values
Desirable
- Recent experience in an administrative role
- Experience working or volunteering within a charity or volunteer-led organisation
Hours
3 days a week (22.5 hours), worked during office hours, Monday to Friday.Occasional evening and weekend work to meet operational requirements.
Location
Predominantly office based at our Hammersmith or Liverpool Street offices with some remote working.
Reporting line
The Volunteer Recruitment and Training Coordinator will report to the Senior Volunteer Recruitment and Training Coordinator.
Salary
£18,094 pro-rated per annum (subject to a scheduled review and anticipated increase in April 2026) plus:
- 3% employer contribution towards pension
- 15 days annual leave per annum (plus pro-rated public holidays)
- Employee Assistance Programme
- Access to Medicash health insurance and critical illness cover
Application process
Please submit a CV and cover letter (maximum one A4 page) by Friday 30 January.
Candidates shortlisted for interview will be asked to complete a homework task in advance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE ROLE
Start Network is looking for an experienced and bold leader to bring onboard new donors to support their vision, as well as establishing thriving new partnerships with allies across the sector in order to influence future funding decisions that impact those affected by humanitarian crises.
The role involves cultivating high-value donor relationships, securing large, multi-year grants, and creating innovative pitches to maximise funding opportunities. Collaboration across teams and with partners will be essential in order to produce quality donor reports, proposals, and budgets while ensuring compliance with donor policies.
The role will also involve representing Start Network at various global events, where exceptional networking and influencing skills will be key to shaping funding strategies and further building our reputation globally. As a senior leader, you will manage and mentor a high-performing team, champion a positive fundraising culture, and contribute to organisational strategy and growth.
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
OUR VALUES
WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.
WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it
WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.
OUR OFFER TO YOU
- Being a part of a network involved in bringing change to the humanitarian sector.
- Hybrid working with options to work from home and remotely to support your work/life balance
- Employee Assistance Programme through Smart Health (depends on the country based)
- Family friendly policies, e.g., flexible working, maternity policy, parental leave and more!
- 25 days’ holiday (if UK based) plus 2 company days over the End of Year period for all staff (depends on the country based) and birthday day off.
INFORMATION FOR CANDIDATES
Our roles are open to discussion about flexible working. For part-time working and job-shares, please get in touch with us before putting in an application.
Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy. Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly encourage applications from disabled, BAME, LGBTQ+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Person Profile.
APPLICATION
Please contact the People and Culture Team if you have any questions or need support with your application.
We use Be Applied, our online recruitment platform which uses anonymised applications and predictive, skill-based assessments which are blind- reviewed to reduce bias.
Closing date: 25th January at midnight UK time.
Date for 1st Interview: 5th-6th Feb (Subject to change)
Date for 2nd Interview: 13th or 16th Feb (Subject to change)
We reserve the right to close this vacancy early if we receive a high number of applications and we may review candidates on an ongoing basis, so please apply early where possible to avoid disappointment.
Any offer of employment will be conditional subject to relevant checks. Please refer to our privacy candidate privacy notice regarding treatment of your data. Start Network also participates in the Inter Agency Misconduct Disclosure Scheme. The core of the scheme is that participating organisations share information about safeguarding-related misconduct (i.e., sexual exploitation, sexual abuse, or sexual harassment) that a candidate has been found to have committed during employment, or incidents under investigation when the candidate left employment. For more information regarding this scheme, please visit their website.
The Company
Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.
Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.
We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.
The client requests no contact from agencies or media sales.