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Hammersmith, Greater London (On-site)
£29,500 per year
Full-time or part-time (Full time 5 days per week, to include at least one evening shift. Open to part time applications too)
Permanent

Using Anonymous Recruitment

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Job description

West London Centre for Counselling is a well-established charity which currently provides free counselling to the local community through a contract with NHS Talking Therapies in Hammersmith and Fulham, as well as low-cost counselling for which clients can self-refer directly online, and is expanding into other services under the leadership of a CEO who joined us in 2025.

We are now looking for an efficient Administrator to play a key role in supporting the Centre and its staff. The position involves updating our secure databases with appointments and clinical information, handling enquiries by email and telephone, providing receptionist duties, training counsellors in administrative procedures, and contributing to the overall smooth running of the Centre. 

The ideal candidate will have excellent attention to detail and exceptionally clear verbal and written communication skills, and a knowledge of - or willingness to learn about - the fields of counselling and psychotherapy, and will be a positive and thoughtful team player. 

We imagine this as a full time, 5-day-per-week position (35h pw), with at least one evening shift per week (until 9pm); however we are open to applications from people interested in the role on a part-time basis, please state this clearly in your application.

The job description and person specification are attached. Please make your application in writing showing how your experience and knowledge meet the person specification. We look forward to hearing from you. 

**WLCC is committed to accessibility, inclusion and a fair recruitment process. If you need to discuss adjustments or access requirements regarding your application, please contact us.**

Application resources
Application Instructions

Please submit your CV and a covering letter of no more than 2 pages, showing how you meet the criteria in the Job Description and Person Specification. Thank you

Organisation
West London Centre for Counselling View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 25 June 2026
Closing date: 24 July 2026 at 11:59
Tags: Administration, Communications, IT, Customer Service, Counselling, Bereavement Support, Customer support, Data Entry, Data Protection, Database Management, Facilities, Health / Medical, Health and Safety, Information Management, LGBTQ, Mental Health, Monitoring and Evaluation, Office Management, Psychology / Therapy, Wellbeing

The client requests no contact from agencies or media sales.