Refugee jobs in London
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The Young Roots Casework Service aims to improve the life chances of young refugees and asylum seekers and to support them to reach their potential by accessing their rights and entitlements.
This is an opportunity for an experienced manager to head up the organisation's Casework team. It will be a chance to provide advice and guidance, safeguarding oversight, line management and supervise other Caseworkers across the organisation.
The role will support the oversight and delivery of our weekly Advice and Support Hub in both Brent and Croydon (Wednesday 5pm-8m and Thursday 4.30pm-8pm).The role will suit a dynamic, supportive, and enthusiastic manager with a deep understanding of the challenges young refugees and asylum seekers face in London.
Hybrid working with minimum 40% in-person attendance at one of our London offices (2 days per week for full-time staff, pro rata for part-time), with occasional travel to our other offices. To be agreed with line manager - 1 x Evening per week at an activity on either a Wednesday or Thursday (day to be confirmed, so availability for either scenario is required). Occasional on call evening safeguarding cover may be required.
To Apply:
To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role. Your personal statement should be no more than 800 words, answering the following questions:
1. What is your motivation for working with Young Roots?
2. What is your motivation for applying for this role specifically?
3. What skills and experience would you bring that will enable you to be successful in this role? Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria.
Working alongside young people seeking safety - building trust, providing practical and emotional support, and promoting their rights and power.
The client requests no contact from agencies or media sales.
About the Refugee Council
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
We have offices across the UK where our Services teams provide support to refugees at local level.
Inclusion and accessibility
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The Therapeutic Service Programme Manager provides strategic leadership and clinical governance for the Refugee Council’s therapeutic programmes, ensuring safe, high-quality care for separated children, adults and families seeking asylum. They maintain professional standards and regulatory compliance; oversee all clinical decisions, referral pathways and service integration with advice and casework; lead and develop therapeutic managers and staff through supervision, reflective practice and trauma-informed wellbeing initiatives; embed client participation and advocacy into service design; and manage operational finances, performance reporting and cross-organisational collaboration to drive continuous improvement and service sustainability.
Location: Any Refugee Council office - Sheffield, Hull, Leeds, London, Kent, Hertfordshire.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 4 February 2026.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
The Destitution Caseworker is a full-time post at the JRS UK offices in Wapping with regular visits to our houses in South London. The post-holder will be joining the Advice and Casework Team, a small and diverse team of Caseworkers, Befriending and Practical Support Coordinator and volunteers.
The Advice and Casework Team provides refugee friend led advice and casework, supported by the practical offering of hardship payments, regular mobile phone top-ups, and befriending. We also provide temporary accommodation through our hosting scheme 'At Home’ which has operated since 2012. Additionally, we also offer support through our 10- bedroom house for women and 6 – bedroom house for men in South London.
This role is busy and varied, with a focus on combining accompaniment with advice and practical support and assistance particularly to those in our accommodation project. The postholder will provide in-depth and proactive support on a broad range of issues including destitution and homelessness; access to legal advice; asylum support and health related matters. The postholder will utilise relationships with NGOs and specialist agencies, signposting and making referrals as appropriate.
They will be responsible for managing their own caseload and will support with the smooth running of the accommodation project and other aspects of the wider team.
The postholder should have a good working knowledge and empathy of the issues and challenges faced by destitute asylum-seekers and refugees, with particular focus on destitution, homelessness and access to immigration advice. They will need highly developed listening skills, personal resilience, and emotional maturity to respond to the emotional and practical needs of asylum seekers, accompany them and support them to positively progress with their lives. They need to have and maintain an up-to-date knowledge about the immigration and asylum context as it relates to our work with destitute refugees.
The Destitution Caseworker will be enthusiastic about working in a small faith-based organisation and have a willingness to integrate JRS UK’s ethos of accompaniment in their approach whilst also demonstrating sensitivity in responding to the needs of individuals facing destitution. They will enjoy working in a fast-paced environment and possess excellent communication skills and will adhere to JRS’ values and commitment to social justice and tackling racism and discrimination. They will work flexibly as a member of the team and organisation and undertake other reasonable duties and responsibilities as needed.
Role Specific Responsibilities
Accommodation:
• Preparing needs assessments and inducting guests and residents.
• Facilitating matching meetings and providing ongoing support during placements including review meetings.
• Coordinating food grants for accommodated refugee friends.
• Being the main point of contact and a supportive presence, providing basic advice and casework support for guests and residents.
• Support with coordinating the move-on process from hosting and housing as appropriate.
• Support hosts and other volunteers including assisting with coordinating and facilitating volunteer meetings.
• Support the facilitating of monthly house meetings and activities.
• Proactively identify and respond to risks and health and safety issues, escalating as appropriate.
• Promptly flagging any housing maintenance issues
• Take part in the on-call rota.
• Travelling within London to visit host homes, as well as the properties in South London. Some evening and weekend work is required, but time in lieu will be provided.
General Advice and Casework Support:
• Identify, register, and assess needs of individuals seeking support
• Provide information, advice, and support to individuals on a range of issues including homelessness, access to legal advice, destitution, and asylum support.
• Identify, prioritise and provide pro-active advice and casework support to individuals requiring ongoing support.
• Facilitate access to services and support for individuals through signposting, referrals and ongoing advocacy where appropriate.
• Ensure hardship provisions are distributed, and resources utilised in line with policies, guidance and procedures.
• Maintain and develop positive working relationships and referral pathways with relevant statutory and third sector partners.
• Non-legal form filling.
General:
• Safeguarding concerns are identified, managed and/or escalated as appropriate
• Participate in monthly casework meetings
• Continuously maintain clear and accurate records in accordance with data protection legislation
• Identify and raise common trends and issues affecting our work
• Provide regular reports including for funding as required
• Attend internal and external meetings as agreed
• Keep abreast of relevant developments in asylum/immigration law and procedures
• Actively support colleagues, volunteers and collaborate across teams
• Work closely with colleagues to identify opportunities and explore ways for individuals supported by the services to share their experiences and contribute to JRS UK’s advocacy and communications work
• Assist line manager and colleagues with service improvement and development
• Undertake other duties and responsibilities as needed
• Comply with all JRS policies and procedures
Personal growth and development:
• Engage with opportunities for training and development and reflect regularly on practice, including:
o Ongoing training in areas such as asylum & immigration system, housing, mental health support/therapeutic care, rights and entitlements of those we serve.
o Attend non-managerial supervision and psychological support to support selfcare.
o Workshops and trainings relating to JRS’ mission and ethos
The client requests no contact from agencies or media sales.
About the Refugee Council
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
We have offices across the UK where our Services teams provide support to refugees at local level.
Inclusion and accessibility
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The UK government’s resettlement programmes (such as UKRS, ARAP as well as other UK Resettlement Schemes) support refugees who are selected and processed in the region of origin and brought to the UK with their status already determined. Under this scheme, a specific quota of refugees will be coming to the UK for resettlement. The Refugee Council has agreed to work in partnership with Kent County Council to deliver the regional programme.
The Refugee Council resettlement team provides advice and support for resettled refugees to help them adjust to live in the UK, access services and mainstream provision and establish community link.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 30 January 2026.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
About the Refugee Council
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
We have offices across the UK where our Services teams provide support to refugees at local level.
Inclusion and accessibility
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The Public Fundraising Manager (Stewardship and Retention) is responsible for leading public fundraising programmes across retention campaigns, newsletters, community and events, legacy and in-memory giving. The postholder shapes and delivers multi-year supporter retention and growth strategies and budgets, ensuring sustainable income and engagement through cross selling of fundraising products. They provide expert advice on donor stewardship, manage complex workflows across multiple channels, provide expert advice on data management, analysis and reporting and ensure service quality and compliance with fundraising regulations.
Operating as a key Manager within Public Fundraising, the role balances stewardship with innovation, maximising lifetime supporter value and amplifying positive narratives about refugees.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 2 February 2026.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Fundraising
Reports to: Deputy CEO
Location: Contracted to Breaking Barrier’ office in London, Birmingham or Manchester, with some expectation of travel
Terms: 5 days per week (37.5 hours) but open to part-time (minimum 30 hours) and flexible working arrangements
Contract: Permanent
Salary: £55,000 - £60,000 (inclusive of London weighting)
Purpose of the Role
The Head of Fundraising is a strategic leadership role within the Income and Engagement Directorate, with overall responsibility for the strategy, delivery and performance of Breaking Barriers’ high-value income portfolio. This includes corporate partnerships, trusts and foundations, statutory funding, and major gifts.
Breaking Barriers has grown into a national charity supporting over 1,300 refugees each year and raising c.£3m annually. Income from corporate partners and philanthropic funders has been central to this growth, with corporate partnerships integral to both income and the creation of meaningful employment outcomes for our refugee clients. As the organisation enters its next strategic phase, the priority is to develop national partnerships in line with a redesigned service model and build long-term resilience across high-value income streams.
Reporting to the Deputy CEO, the Head of Fundraising will translate organisational priorities into a clear income strategy that delivers resilience and long-term relationship-led partnerships. They will lead and support a team of senior fundraisers, each with lead responsibility for a defined income stream, while maintaining personal involvement in a small number of priority, high-value relationships.
As a member of Breaking Barriers’ Joint Leadership Team, the post-holder will contribute to organisational leadership, culture and decision-making, and will help shape how we work with responsible businesses, funders and partners to advance refugee employment in the UK.
Key Responsibilities
1. Income generation and external partnerships
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Hold overall accountability for income delivery across corporate partnerships, trusts and foundations, statutory funding, and major gifts / high-net-worth individuals.
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Provide strategic oversight and direction to senior managers leading each income stream, ensuring coherence, prioritisation and strong performance across the portfolio.
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Maintain personal oversight of a small number of priority, high-value relationships, acting as senior sponsor and external representative where appropriate.
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Ensure a strong, diversified pipeline of prospective partners and donors aligned with organisational priorities.
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Champion excellent stewardship and supporter experience across all high-value relationships.
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Work closely with colleagues across the Directorate and the Joint Leadership Team to maximise cross-fundraising, partnership and engagement opportunities.
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Ensure that the voice, experience and dignity of refugees are meaningfully and ethically reflected in fundraising activity.
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Ensure accurate and consistent use of Salesforce for pipeline management, forecasting, reporting and analysis.
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Work closely with the Deputy CEO and Finance team on income forecasting, budgeting and financial planning.
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Ensure compliance with all relevant legal and regulatory requirements, including GDPR and the Fundraising Code of Practice.
2. Strategy and growth
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Working closely with the Deputy CEO, lead the development and delivery of an integrated Fundraising Strategy that supports organisational priorities, financial sustainability and long-term national partnerships.
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Translate strategy into clear priorities, plans and performance expectations across the fundraising portfolio.
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Drive income growth while strengthening long-term resilience across high-value income streams.
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Develop and deliver national and multi-year partnerships, particularly with corporate partners and major statutory funders, ensuring these relationships are strategically aligned, high-impact and mutually beneficial.
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Ensure fundraising propositions are compelling, evidence-led and clearly connected to Breaking Barriers’ impact, working closely with the Services Directorate to reflect operational reality and client need.
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Strengthen pipeline management, forecasting and scenario planning to support financial resilience and informed decision-making.
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Identify opportunities to deepen funder engagement beyond income, including learning partnerships, influence and profile-raising where appropriate.
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Monitor external trends and risks affecting high-value fundraising, adapting plans proactively in partnership with organisational leadership
3. Leadership and team management
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Provide inclusive, ambitious and supportive leadership to the Fundraising team, fostering a culture of high performance, collaboration and learning.
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Line manage 3 Senior Managers across Corporate Partnerships and Philanthropy, each with lead responsibility for a defined income stream.
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Set clear expectations, objectives and KPIs for senior managers, supporting them to balance strategic leadership with hands-on fundraising delivery.
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Ensure effective prioritisation, realistic workloads and joined-up ways of working across a complex fundraising portfolio.
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Lead on workforce planning, skills development and succession planning within the Fundraising function, in partnership with the Deputy CEO.
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Champion strong collaboration between fundraising and other directorates, particularly Services, Communications and Finance.
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Model Breaking Barriers’ values at all times, contributing to a welcoming, mission-led and entrepreneurial organisational culture.
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Actively contribute as a member of the Joint Leadership Team, supporting organisational leadership and decision-making beyond fundraising.
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Provide clear, accurate and timely reporting to the Deputy CEO, CEO and Board of Trustees, attending meetings as required.
Person Specification
Essential
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Significant experience leading high-value fundraising across multiple income streams, with a strong track record of income growth.
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Demonstrable success securing and stewarding 6- and 7-figure partnerships or donations from corporate partners, trusts/foundations, statutory funders and/or major donors.
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Proven ability to operate at both strategic and delivery levels, balancing leadership with selective frontline fundraising.
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Experience managing senior fundraisers or managers with responsibility for discrete income streams.
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Strong strategic, financial and analytical skills, including budgeting, forecasting, performance management and risk assessment.
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Excellent relationship-building, influencing and negotiation skills, with credibility at senior levels internally and externally.
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Ability to communicate complex ideas clearly and compellingly to a range of audiences, including trustees.
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Experience working effectively across an organisation and with senior leadership teams.
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Strong project management skills and ability to prioritise in a fast-paced environment.
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Sound knowledge of GDPR and the Charity Fundraising Code of Practice.
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Demonstrable interest in, and commitment to, refugee inclusion, employment or related social justice issues.
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A leadership style aligned with Breaking Barriers’ values: mission-led, welcoming, collaborative and entrepreneurial.
Desirable
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Experience integrating or restructuring fundraising teams or portfolios.
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Knowledge of trends in refugee sector funding, responsible business or social impact partnerships.
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Experience of statutory funding delivery and compliance.
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Event-based fundraising or donor cultivation experience.
Other considerations:
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Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action.
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We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
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Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background.
As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all applicants with a disability who meet the minimum criteria for the role.
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
About the Refugee Council
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
We have offices across the UK where our Services teams provide support to refugees at local level.
Inclusion and accessibility
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The Executive Director of Fundraising & Digital is a key member of the Senior Leadership Team, accountable for ensuring the Refugee Council’s financial growth, supporter engagement, and digital transformation. The role provides strategic leadership across fundraising, digital platforms, brand guardianship, and supporter experience, ensuring these functions deliver ambitious income targets, expand public reach, and align with the organisation’s mission and values.
As the executive lead for income generation and digital innovation, the postholder drives improvements in fundraising strategy, supporter acquisition, donor stewardship, and digital content delivery. They embed a culture of creativity, accountability, and continuous improvement, ensuring fundraising and digital activity is ethical, compliant, and maximises long-term sustainability. They provide authoritative advice to the Chief Executive, Board, and Committees, ensuring robust income planning, brand positioning, and digital resilience.
The Executive Director builds and leads a high performing Fundraising & Digital directorate, fostering a culture of empowerment, innovation, equity, diversity, and inclusion. They act as joint guardian of the Refugee Council brand, ensuring consistency and impact across all channels, and model the organisation’s values, enabling staff and volunteers to deliver outstanding fundraising performance and dynamic digital engagement that strengthens public support for refugees and people seeking asylum.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 26 January 2026.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
We are looking for a Community Leader Programme Support Worker who will focus on engaging existing members of SLRA’s Community Leaders Programme and encouraging new members to join, through one-to-ones and grouplistening sessions. Through these listening activities, the role will identify the issues people are facing and barriers that exist to participating in the programme, and use this learning to help shape the monthly sessions, projects and actions, as well as the evaluation of the programme. This is a developmental role and focus will be on strengthening core skills through training opportunities and support from the team.
We would love to hear from you if you have:
- Experience of community organising work, and participating or leading activities/workshops.
- Personal, lived experience of the impact of the UK immigration or asylum system.
- The ability to quickly build positive relationships with community members and colleagues.
Join us for a short information session on Tuesday 27th January 13:00-14:00 to find out more about the role ahead of applying, find details on our website.
SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis as a result of immigration issues. We provide specialist immigration advice, as well as a broad range of practical, social and therapeutic support services. SLRA also campaigns for a fairer immigration system, local people with lived experience in influencing local and national policy and practice.
Benefits include:
- 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
- Additional long service annual leave days up to a maximum of an additional 5 days per year.
- Flexible and family friendly working arrangements including compressed hours and school term time working.
- Pension scheme with 5% employer contribution.
- Commitment to staff learning and development.
- Cyclescheme and travelcard loans.
For all roles, we particularly welcome and encourage applications from individuals of the global majority, and those who are migrants or refugees, and those with lived experience of the hostile immigration system.
To ensure that migrants live safely with access to justice and opportunity
The client requests no contact from agencies or media sales.
About the Refugee Council
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
We have offices across the UK where our Services teams provide support to refugees at local level.
Inclusion and accessibility
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The Public Fundraising Manager (Appeals and Acquisition) is responsible for leading individual giving and engagement programmes through direct marketing and supporter care. The postholder shapes and delivers multi-year supporter acquisition and growth strategies and budgets, ensuring sustainable income and engagement. They provide expert advice on donor recruitment, new audience engagement, manage complex workflows across multiple channels, provide expert advice on data management, analysis and reporting, and ensure service quality and compliance with fundraising regulations.
Operating as a key Manager within Public Fundraising, the role balances acquisition with innovation, maximising supporter numbers and value while amplifying positive narratives about refugees.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 2 February 2026.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
We're looking for a kind, empathetic and resilient Refugee Children's Worker to join our Homelessness and Complex needs Service in Tower Hamlets.
£14,000.00 per annum, working 20 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Are you looking for a rewarding role working with families who have fled domestic abuse? We are looking for friendly and diligent individuals to join our refuge team.
This is a fixed term contract until May 2026 with possibility of extension
What you'll do:
* To ensure that the needs of children and young people in the refuge are assessed as part of admission and the duration of their stay
* To plan and implement a programme of therapeutic and recreational activities for children and young people living both at the refuge and in the community, as well as play-work and activity trips
* To provide individual, age-appropriate key working sessions for children of all ages. With a focus on safeguarding, including risk and safety planning, emotional & physical health & wellbeing, education and social & family networks
* To encourage and support mothers to build loving and consistent relationships with their children
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self-development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments Mission & Values 'Working with people to make choices, achieve goals and take control of their live through high quality care, support and housing'
What you'll bring:
Essential:
* A recognised qualification in childcare such as NVQ level 3, NNEB/DCE,
* Experience of working with children of all ages
* Experience of working with children who've experienced domestic abuse
* Ability to communicate effectively with children of different ages and backgrounds, and help them communicate their experiences
* Experience of planning, facilitating, evaluating and recording group play
* Experience of writing Reports
* Ability to work flexibly around working hours
Desirable:
* Experience of working with children in a residential setting
* Experience of delivering domestic abuse recovery programmes
* Experience of coproducing delivery outcomes and gathering evidence in accordance with them
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
We're looking for a kind, empathetic and resilient Female Refugee Support Worker to join our Homelessness and Complex needs Service in Tower Hamlets.
£11,200.00 per annum, working 16 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Are you looking for a rewarding role working with families who have fled domestic and sexual abuse? We are looking for friendly and diligent individuals to join our refuge team.
We work with a trauma-informed, survivor led framework with intersectional feminism at the core.
The Tower Hamlets Domestic Abuse Service provides emergency accommodation to women and children fleeing domestic and sexual violence. As a refuge support worker you will provide emotional and practical support, such as legal options, housing, benefits and signposting.
You will risk assess and develop safety and support plans with survivors at the centre.
The role is 16 hours per week
Due to the Client and the nature of this role, this position is for Women only.
This is a fixed term contract until May 2026 with possibility of extension
What you'll do:
* Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork
* Building supportive, trusting relationships with customers and creating a positive atmosphere.
* Oversee On Track implementation from an operational perspective during the initial upload of cases to ensure that any issues are highlighted to management.
* Conducting regular Keyword sessions with each survivor.
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Knowledge of the impact of domestic and sexual abuse on women and children
* Exudes a warm friendly presence and open behaviour
* Experience conducting risk assessments and safety plans
* Ability to keep on top of casework admin and prioritise tasks.
* Works within an anti-discriminatory and intersectional feminist framework
What you'll bring:
Essential:
* Experience working with survivors of domestic abuse
* Understanding of the impact of domestic abuse on survivors and their children
* A trauma-informed approach to support
* Experience conducting risk assessments and producing person-centred safety and support plans
Desirable:
* Experience of working in a residential setting
* Experience of delivering domestic abuse recovery programmes
* Experience of coproducing delivery outcomes and gathering evidence in accordance with them
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Are you passionate about bringing people together to create change? As Community Fundraiser at New Citizens’ Gateway, you will inspire local communities, faith groups and supporters to stand alongside refugees and people seeking asylum. Your work will directly fund vital services that offer safety, dignity and hope to people rebuilding their lives in the UK. From energising community-led events to growing individual giving, you will turn compassion into action and ensure our work can reach even more people in need.
Benefits included:
- Generous 26 days annual leave to support a healthy work–life balance (excluding Bank Holidays)
- 6% employer pension contribution to help you plan for the future
- A friendly, inclusive and supportive team culture
- Meaningful work that makes a genuine difference to refugees and asylum seekers
- Regular supervision and ongoing support in a collaborative environment
- Flexible working approach, including occasional community and event-based work
This role is perfect for someone who believes in the power of community, thrives on connection, and wants their work to make a visible, lasting impact. Interview Date: 12/02/2026
Providing holistic support which enables inclusion of those seeking/getting protection in England and Wales as equal participants in the UK life
The client requests no contact from agencies or media sales.
This is not a typical administrative role. As General Administrator at New Citizens’ Gateway, you will be at the heart of a charity that believes everyone deserves safety, dignity and the opportunity to thrive.
Every day, your work will directly support refugees and people seeking asylum as they rebuild their lives in the UK. From being the first welcoming point of contact at reception, to supporting frontline staff, managing communications and keeping vital systems running smoothly, you will play a key role in ensuring our services are accessible, effective and compassionate.
You’ll be joining a small, dedicated team where collaboration, respect and inclusion are not just values on paper, but how we work in practice. Your organisational skills, attention to detail and ability to juggle priorities will help enable our advisers, youth workers and mental health teams to focus on what matters most — supporting people in need.
In return, we offer:
-
Generous 26 days annual leave to support a healthy work–life balance (excluding Bank Holidays)
-
6% employer pension contribution to help you plan for the future
-
A friendly, inclusive and supportive team culture
-
Meaningful work that makes a genuine difference to refugees and asylum seekers
-
Regular supervision and ongoing support in a collaborative environment
-
A strong commitment to equality, dignity and respect in the workplace
This role is ideal for someone who wants their work to have real social impact, enjoys variety, and takes pride in being the backbone of a busy, mission-driven organisation.
If you are motivated by purpose, comfortable working with diverse communities, and want to contribute to meaningful change, we would love to hear from you. Interview date 09/02/2026
Providing holistic support which enables inclusion of those seeking/getting protection in England and Wales as equal participants in the UK life
The client requests no contact from agencies or media sales.
Prospectus is excited to be working with the our client l to help them recruit for a Public Fundraising Manager - Appeals and Acquisition to join their team. The organisation is a leading charity working with refugees and people seeking asylum in the UK. Founded in 1951 following the creation of the UN Refugee Convention, they exist to support and empower people who have fled conflict, violence and persecution in order to rebuild their lives here in the UK. They work with over 14,000 women, men and children each year who are desperately seeking safety.
The role is offered on a permanent flexible full-time basis with a salary of £46,852 - £51,228 per annum with flexible hybrid working arrangements between home and their Stratford office.
The post holder is responsible for leading individual giving and engagement programmes through direct marketing and supporter care. They will shape and deliver multi-year supporter acquisition and growth strategies and budgets, ensuring sustainable income and engagement. Operating as a key Manager within Public Fundraising, the role balances acquisition with innovation, maximising supporter numbers and value while amplifying positive narratives about refugees.
They are looking for someone with demonstrable experience of managing individual giving fundraising appeals and acquisition programmes, including budgeting, forecasting, data management, campaign planning and delivery. They are looking for a candidate with demonstrable experience using online and offline channels to recruit, retain and grow existing supporter bases and new audiences. The ideal candidate will have an interest in refugee and asylum issues and commitment to learning more.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Prospectus is excited to be working with our client to help them recruit for a Public Fundraising Manager - Stewardship and Retention to join their team. The organisation is a leading charity working with refugees and people seeking asylum in the UK. Founded in 1951 following the creation of the UN Refugee Convention, they exist to support and empower people who have fled conflict, violence and persecution in order to rebuild their lives here in the UK. They work with over 14,000 women, men and children each year who are desperately seeking safety.
The role is offered on a permanent flexible full-time basis with a salary of £46,852 - £51,228 per annum with flexible hybrid working arrangements between home and their Stratford office.
The post holder is responsible for leading public fundraising programmes across retention campaigns, newsletters, community and events, legacy and in-memory giving. They will deliver multi-year supporter retention and growth strategies and budgets, ensuring sustainable income and engagement through cross selling of fundraising products. Operating as a key Manager within Public Fundraising, the role balances stewardship with innovation, maximising lifetime supporter value and amplifying positive narratives about refugees.
They are looking for someone with demonstrable experience of managing campaigns across committed giving, legacy, community and events fundraising programmes, including budgeting, forecasting, data management, campaign planning and delivery. They are looking for a candidate with demonstrable experience using online and offline channels to cross-sell products, retain and grow existing supporter bases. The ideal candidate will have an interest in refugee and asylum issues and commitment to learning more.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.