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Internal Job Title: Sanctuary Support Coordinator
Hours: 35 hours per week (full time).
Location: Home-based focussed around Cardiff and Newport, with regular travel across Wales and occasional travel to England.
Contract: Currently funded until December 2028.
Salary: £36,191.
About us
Housing Justice unites diverse communities to build personal connections, help people out of homelessness, and create justice in the housing system. Our vision is of a community where everyone has a safe and stable home, and a feeling they belong.
Our Seeking Sanctuary project is a Wales-based initiative delivering innovative housing solutions and community-led support for people seeking sanctuary. We combine community hosting, tenancy-based housing, and advocacy to help build a Nation of Sanctuary.
About the role
Reporting directly to the Sanctuary Manager, you will be responsible for the day-to-day delivery of our accommodation pathways, ensuring the best possible outcomes for destitute migrants and newly granted refugees.
This is a dynamic, frontline casework role that spans three core areas of our housing provision:
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The Hosting Project: Supporting people seeking sanctuary who have no recourse to public funds by giving them a welcoming, safe place to stay in the home of one of our volunteer hosts.
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Refugee Lodgings: Helping to provide a safe and supported housing option for newly granted refugees at risk of homelessness by matching them with people who have a spare room.
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Transitional Housing: Providing vital tenancy sustainment support for newly granted refugees transitioning into our shared accommodation properties.
About you
We are seeking a dedicated, highly organised, and empathetic professional with proven experience working directly with people experiencing homelessness, particularly asylum seekers and forced migrants.
You will have a strong working knowledge of the housing system, the UK welfare system (including Universal Credit and Housing Benefit), and how to support people to access their entitlements. Because this role requires managing complex casework and navigating cultural nuances, you must possess strong interpersonal skills, particularly when working with vulnerable people or those with English as a second language.
If you are a creative problem-solver who is passionate about empowering refugees and building sustainable housing pathways, we want to hear from you.
Benefits
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29 days annual leave, 3 of which are fixed between Christmas and New Year.
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This is in addition to bank holidays and pro-rata if part time.
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After 3 years of service, you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
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We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am - 3pm, with employees able to flex their working day around these.
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Any flexibility is at the discretion of the line manager and relevant senior manager.
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As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment.
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We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
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We offer a cycle-to-work scheme.
How to apply
If this sounds like the opportunity for you, please read the attached job description and fill out the application form, describing your capabilities for each of the numbered points in the person specification.
Interviews will provisionally be held on Thursday 11 June
The client requests no contact from agencies or media sales.
**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section below and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
Position: Proposal Writer
Salary: £37,500 to £41,500 per annum based on experience
Contract: Fixed term maternity cover, up to 12 months.
Reports to: Senior Advisor, Private Philanthropy
Location: Shoreditch, East London (Hybrid Model)
Key internal relationships: Teams across Major donors, Trust & Foundations, Corporate Partnerships, Comms, UNHCR global, CEO’s office
JOB PURPOSE
UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Writer. We are a small but high-performing team with big ambitions.
As a team player, you will work with colleagues across Private Partnerships and Philanthropy (PPH), Communications and UNHCR global.
Passionate about the refugee cause and UNHCR’s contribution, you will have prior experience of writing for philanthropic audiences.
This role is integral to the development of the Private Partnerships and Philanthropy (PPH) programme. You will work collaboratively across the PPH team and with international colleagues drawing on a diverse range of content to develop high quality compelling assets which convey our organisational story and priority needs. These assets may be written tailored propositions, investment cases, impact reports, budgets and other creative materials.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
The role operates primarily as an in-house writing and strategic support function, focused on the organisation’s highest-level donors and priority audiences.
Key responsibilities include:
- Taking the lead on drafting and delivering a bi-annually Philanthropy newsletter for existing donors and selected prospects, strengthening stewardship and positioning UNHCR’s philanthropic offer.
- Supporting the cultivation and stewardship of priority relationships through the development of bespoke, high-quality and strategically aligned concept notes, proposals, cases for support, business cases, and stewardship/impact reports for Corporate partners, Major Donors, Trusts and Philanthropists.
- Producing high value external communications for philanthropists & corporate partners, including CEO comms and timely email updates sharing relevant news and insights.
- Acting as a trusted internal service, working with colleagues to shape clear, consistent, and donor-focused narratives
- Developing trusted relationships with internal stakeholders across Partnerships & Philanthropy and relevant international colleagues to ensure messaging is accurate, aligned consistent, and reflects the supporter’s motivations and interests.
- Remaining flexible and responsive to emergency situations, supporting the development of targeted materials for priority audiences as required.
- Maintaining a bank of high quality, ready-to-use fundraising and stewardship materials to enable rapid response to new opportunities, including summaries of core thematic areas and flagship initiatives.
- Working closely with Communications colleagues to help position UNHCR’s philanthropic ambitions across external channels, including digital and social platforms. This includes occasional content development, reactive writing, and updating sections of the Philanthropy and Partnerships webpage.
- Managing deadlines effectively by setting clear priorities and timelines for drafting, review, approval, and dissemination.
- Staying up to date on issues affecting displaced communities, key campaigns, international priorities, and field-based reporting to ensure credibility and relevance.
- Maintaining strong awareness of organisational priorities and key fundraising moments throughout the year to support donor progression.
- Continuously improving ways of working by reviewing and refining processes, coordination, and core materials.
- Supporting the development of additional fundraising and stewardship materials as required by the line manager.
The above list is not exhaustive, and the post holder may be required to undertake other duties appropriate to the role.
Essential Skills/Knowledge
- Research skills and an ability to digest and distil technical information from a range of sources to produce donor-friendly, compelling, persuasive, and concise copy for a range of specific target audiences.
- Attention to detail and proofreading skills and an ability to give and receive clear and constructive feedback on creative and copy.
- Ability to create content that is well-written, well-designed, and factually reliable Ability to work at speed to respond to new opportunities as they emerge and prioritise accordingly.
- Knowledge of the principles of fundraising from philanthropists and high value donors.
- A flexible approach to managing and prioritising multiple tasks.
- Experience of taking initiative to ensure open and collaborative working.
- Experience of working across a busy team and managing a busy workload.
- Passion and motivation to raise vital funds to support refugees and internally displaced people.
Personal Attributes and Experience
Essential Experience
- Experience of building effective and persuasive cases for support, collaborating with relevant internal teams
- Proven proficiency with design principles and tools (experience of Canva/Adobe suite desirable)
- Experience of developing inspiring and compelling proposals for HNWIs, corporates and/ or trusts.
- Demonstrable experience of working constructively and collaboratively with colleagues from different teams
- Experience of delivering high quality work with minimum supervision, and the ability to be self-motivated.
Desirable Skills/Experience
- Experience of, or a passionate interest in, the charity sector and the drive to mobilise supporters to stand with refugees
- Experience of working with Trustees and Development Boards
- Experience of using technology and other digital tools to support donor stewardship
- Experience of working in a complex, multi-stakeholder environment
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (pro-rata).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 8th May
Interviews date: Week commencing 18th May
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?

Job title: Training Manager
Organisation: Immigration Law Practitioners’ Association (ILPA)
Location: Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.
Deadline: 11:59pm on Sunday, 17th May 2026
Interviews: Weeks commencing 25th May or 1st June
Salary: £33,000-£35,000 with scope to offer a higher salary depending on experience.
About the role:
ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. We deliver over 60 courses and conferences a year to an average of 2,000 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants.
The Training Manager will not directly teach any training content but will run this programme end to end, ensuring all trainings and events are delivered professionally, to a high standard. This is a hands-on role that requires strong organisational skills, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA’s reputation for high-quality, practitioner-led training.
Key Responsibilities
Programme planning and development
• Build and manage the annual and quarterly training schedule with a balance of advanced and introductory content across immigration, asylum and nationality law
• Facilitate and support the Training Advisory Board to identify priorities and emerging issues
• Respond to changes in immigration law with short notice trainings where appropriate
Tutor and content management
• Contact, contract and manage ILPA’s panel of external tutors
• Work closely with tutors on the overall planning and delivery, providing admin support in the production of accurate, up-to-date course materials
Event delivery
• Set up all events on Eventbrite, including pricing, discounts, communications and refunds
• Host online events and support hybrid delivery of trainings and conferences when required, troubleshooting technical issues on the day
Income, reporting and evaluation
• Monitor and report on bookings, attendance, cancellations and income
• Monitor participant satisfaction and take action where improvements are needed
Marketing and engagement
• Market events through ILPA’s weekly all-member update and other communication channels to reach beyond our membership
• Respond to participant queries and ensure excellent customer experience
Systems and administration
• Maintain accurate records, contracts, schedules and evaluation data
• Ensure compliance with GDPR and internal policies
Person Specification
Essential
• Experience managing training or professional development programmes
• Strong organisational skills and confidence managing a busy schedule
• Clear communication skills and ability to work with senior practitioners
• Strong digital skills including ticket management, online event and CRM platforms
•Strong numerical skills and experience using Excel
•Ability and confidence to host or facilitate online trainings and events
• Ability to work independently in a small charity team
• Ability to handle competing deadlines and resolve issues efficiently
Desirable
• Knowledge of immigration, asylum or nationality law
• Experience in a charity, membership body or legal-sector environment
• Experience commissioning or managing external tutors or contributors
•Experience of using Salesforce, Eventbrite, Quickbooks, MS Teams
About the Immigration Law Practitioners’ Association
The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.
Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.
The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.
The objectives of ILPA are:
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To promote the advising and representation of immigrants;
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To provide information to members and others on domestic and European immigration, asylum and nationality law; and
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To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.
ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum system or of the hostile environment.
We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.
About the ILPA Team
You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with team members living in England and Scotland. On average, once a month, there will be a Working Group meeting in the evening that you will need to run in London. The rest of the time you will ordinarily work remotely or wherever conferences, training events, or meetings might take place.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Spires was established as a response to homelessness in the late 1980s. Spires has developed into an organization that provides a range of services, including day centre style drop-ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working. Our core mission is to support homeless people into housing and to assist those who have been homeless in maintaining their accommodation.
Part 1: The Role
The Women’s Service Coordinator will manage Spires’ Women’s service offer. The Women’s Service offer comprises of:
- Spires-Street Link, which is a dedicated nighttime outreach service to support women who are involved in street-based sex working. This includes follow up work, casework, and multi-agency working.
- Centre based support for women who are homeless or at risk of homelessness. This also includes casework and supporting Spires’ Housing and Homelessness team.
Part 2: Key duties and responsibilities
- Manage a small team of support workers and a team of dedicated volunteers.
- Oversee the delivery of effective assessment and allocation for clients.
- Oversee the effectiveness of casework across the Women’s Service.
- Directly support a small caseload of clients.
- Manage the team’s rota to ensure sufficient coverage across activities.
- Represent Spires to external organisations, developing and maintaining good working relationships with other professionals, community organisations, and statutory agencies.
- Manage the teams’ outcomes and data to produce reports for funders and stakeholders.
- Support Spires’ fundraising manager in making applications where required.
Part 3: Person specification
Essential experience:
- Experience of working with women with complex support needs (including substance addiction, mental health needs, domestic violence, no recourse to public funds and sex working) .
- Experience of managing people within a relevant sector.
- Experience of challenging appropriately and maintaining clear and appropriate boundaries
- Networking and effectively liaising with specialist service providers or agencies in order to establish and/or improve access to services for clients.
Desirable experience:
- Relevant management experience
- Working with people who are sex-working
Essential knowledge:
- Sound understanding of the issues faced by women and other individuals involved in sex work.
- Understanding of the legislation around supporting the victims of Domestic Violence.
- Understanding of the effects of trauma on people and how to work in a trauma informed way.
- Good understanding of safeguarding practices in outreach work, social care and/or day centre environment.
- Good understanding of confidentiality and working with sensitive information.
- Good understanding of the principles of people management.
Essential skills and personal qualities:
- Willingness to work unsocial hours
- Excellent written and spoken communication skills
- Full drivers’ licence (required for outreach)
- Ability to effectively manage time, work under pressure and balance competing priorities to meet deadlines
- IT skills, including Microsoft Word, Excel, Outlook and databases
- Honest and reliable, with ability to maintain enthusiasm for a high level of contact with clients on a day-to-day basis
- A commitment to providing a safe and inclusive service to all regardless of race, religion, gender, gender identity, sexual orientation, disability or age
Spires is committed to equality and diversity and welcomes applications from all sections of the community. This post however, is restricted to women due to the nature of the role. The Occupational Requirement under schedule 9 (part 1) of the Equality Act 2010 applies.
Part 4: Summary of terms and conditions of service
Probation: This post is subject to a 6-month probationary period.
Notice: This post is subject to one week’s notice during the probationary period and a six-week notice period thereafter.
Annual leave: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year. Although the centre is closed between Christmas and the New Year, we open on Christmas Day for clients. Staff are encouraged to work on Christmas Day if available. Double time off in lieu is offered in return.
Pension: The Spires Centre operates an Opt-out group pension arrangement and currently contributes 5% of annual salary for those who qualify. Personal contributions are currently 3%.
Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans.
Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults. This post is also subject to a Disclosure and Barring Service check.
Please apply with a copy of your CV and a brief cover letter of no more than two sides of A4.
Spires is a south London based charity that has been supporting homeless and disadvantaged people for over 30 years.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Refugee Action Kingston (RAK) is seeking an experienced and compassionate ESOL Coordinator to support our Community Hub Project. You will coordinate ESOL volunteers and resources, manage referrals and assessments to place users in classes, and administer registrations using RAK systems. Working closely with the Community Hub Manager, you will help deliver a blended ESOL programme that supports community integration, confidence and language development for refugees and people seeking asylum.
Key responsibilities
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Coordinate ESOL referrals, assessments, attendance and class allocations.
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Welcome service users and communicate class information and reminders.
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Induct, support and coordinate ESOL volunteers.
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Support lesson planning and learner engagement in ESOL and wider community opportunities.
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Maintain accurate, confidential records and contribute to monitoring and evaluation.
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Ensure Health & Safety, Equal Opportunities and safeguarding policies are followed.
Person specification
Essential
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Recognised ESOL/EFL qualification or equivalent.
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Experience working with refugees, people seeking asylum or vulnerable adults.
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Strong communication, organisation and digital skills.
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Understanding of Equality and Diversity.
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Commitment to RAK’s aims and values.
Desirable
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Additional community language skills
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Lived experience of migration or ESOL systems
Equality & inclusion
RAK is an equal opportunities employer and actively welcomes applications from under‑represented groups. We are committed to accessible recruitment and will make reasonable adjustments where required.
Appointments subject to right‑to‑work checks and Enhanced DBS.
Closing date:8th May 2026
Applications will be reviewed on an ongoing basis, and interviews may take place before the closing date.
Please remember to include a covering letter with your CV which expands on your experience of delivering our key responsibilities in another role and how you meet our person specification detailed in the attached job description.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community


The client requests no contact from agencies or media sales.
About the Role
This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need.
You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.
The advice team consists of paid staff and support volunteers. This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards. We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice. Finally, our OpenARMs programme will be launching workshops for our refugee and asylum-seeker communities.
You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.
The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to-date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure.
This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week.
We offer a wide range of employee benefits including:
Excellent annual leave entitlement
Pension scheme
Employee Assistance Programme
Death in Service benefit
Flexible working
Opportunities for training and professional development
Key Responsibilities
Advice Services
• Manage the advice service by overseeing and supporting volunteers and advice staff at our Community Wellbeing Service and Foodbank including setting objectives, managing performance and providing feedback during supervisions.
• Hold a small case load of advice guests, supporting them to achieve their aims
• Maintain a high quality service by ensuring that the advice team and volunteers are working to agreed standards and delivering against realistic grant agreements from funders.
• Use our case management software to report on cases and outcomes to support funding applications and remain compliant with funding needs.
Service Development
• Work with the Senior Leadership Team to develop, expand and improve Sufra’s information and advice services in alignment with our 2030 strategy.
• Carry out ongoing review of existing service delivery procedures.
• Undertake quality assurance including case checking and quality of advice audit.
• Identify the training needs of advice staff and volunteers through support, mentoring and supervisions.
• Ensure colleagues and relevant stakeholders are informed of changing legislation and social policy updates.
• Improve the case management systems to ensure it is fit for purpose.
• Work within the Advice Quality Standard (AQS) framework, ensuring that all policies and procedures are up to date for future assessments
Volunteer Management
• Develop, review and implement key policies and procedures to better equip Advice Volunteers to fulfil their role.
• Provide induction, support and supervision to enhance the quality standard of the service and contribute to the personal development of volunteers.
• Foster a positive working environment that maintains high morale and supports Advice Volunteer retention and regular participation.
Budgets, Monitoring & Evaluation
• Support the Senior Leadership Team in setting service budgets, updating policies, and monitoring spending in line with reporting and budgetary requirements.
• Ensure appropriate systems are maintained for recording statistics and outcomes.
• Provide regular and timely monitoring reports on service outputs, outcomes and expenditure.
• Collect regular feedback and conduct surveys from relevant stakeholders to inform ongoing improvements to the Advice Service.
• Contribute to strategic development by setting action plans in line with agreed Business Plans and keeping teams accountable to Action Plan goals.
Other
• Ensure the advice team are working in adherence to organisational policies and procedures.
• Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) and complete our Equal Opportunities Form found on our website under Vacancies.
Working with partners, we fight poverty and build community by providing access to food, emergency support and impartial advice.



The client requests no contact from agencies or media sales.
Are you an organized, creative professional looking to make a tangible difference in the lives of refugees and vulnerable children? HealthProm is looking for a Programmes and Development Officer to join our small but mighty team in London.
For over 40 years, we’ve been a lifeline for those disadvantaged by poor health, disability, and forced displacement. From supporting 3,000+ Ukrainian and Afghan refugees in London to delivering community health projects in Eastern Europe and Afghanistan, our work is diverse, urgent, and life-changing.
In this hybrid role, you will:
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Coordinate: Provide vital administrative backbone to our UK and international projects.
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Fundraise: Research new opportunities to help us grow our reach and sustainability.
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Tell Our Story: Transform technical reports into powerful narratives for our website and social media.
Why join us? If you have a background in International Development, a flair for communication, and a desire to work with migrant and refugee communities, we want to hear from you. We offer a supportive, flexible environment near King’s Cross where your contribution is seen and felt every day.
Help us ensure no child or family is left behind. Apply now.
How to Apply
To apply for this role, please submit your CV and a cover letter (maximum two pages) to Tanya Buynovskaya, Director of Operations.
In your cover letter, please clearly outline:
-Why you are passionate about HealthProm’s mission.
-How your specific experience meets the essential criteria in the person specification.
-Your availability and preferred working days (2-3 days per week).
HMC is seeking a confident and capable Community Manager to deliver our community-based 'Wednesday Service' for migrants and refugees. Our Wednesday Service is a multi-functioning hub, offering a warm, welcoming space for appointments and activities, and has long been the heart and soul of HMC's service.
The Community Manager role is responsible for the coordination and delivery of HMC's Wednesday Service, including the management of all volunteers involved in the delivery of the service and oversight of our popular Holistic Advocacy service, delivered by volunteers.
This is a new post which recognises the importance of our Wednesday Service and the focus and resources required to deliver it effectively, whilst also recognising and seeking to empower the vital role our volunteers play in sustaining and enriching our services.
Please review the full Job Description & Person Specification for details of the role.
The client requests no contact from agencies or media sales.
**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal using the application link, and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
Position: Supporter Care Coordinator
Salary: £27,000 - £28,500
Hours: Full time – 35 hours a week
Contract Type: Fixed term for 12 months
Reports to: Supporter Care Manager
Location: Shoreditch, East London (Hybrid Model)
Key relationships: Fundraising Team; Operations & Finance teams, Database Team, Communications Team, Fulfilment Agency
JOB PURPOSE
We are a team with a desire to provide excellent stewardship to our donors and maximise our fundraising potential in the UK. As the first point of contact, this role plays a vital part in ensuring our supporters receive a high standard of customer service.
You will manage our supporter care inbox and phone line, handling everything from donation enquiries to complaints with empathy and efficiency. You will also support with processing post and ensure our donors receive the appropriate acknowledgement for their support.
We are interested in hearing from candidates with a range of professional experience. If you possess empathy, patience, and strong communication skills, and have a passion for the refugee cause, please apply. Even if you do not meet 100% of the job specifications, we would still welcome your application, as we recognise that individuals bring unique perspectives and strengths to the role.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
- Manage and respond to those who contact UK for UNHCR directly by email, phone or mail and escalate queries where necessary.
- Deliver a first-class supporter experience and ensure each point-of-contact works to build and develop the engagement journey.
- Maintain accurate and up-to-date supporter records within the charity database, assist with data administration, and ensure data is handled in accordance with regulations.
- Champion supporter care best practice by resolving supporter pain points, sharing supporter insights and feedback with colleagues, and supporting fundraising teams in evaluating campaign performance to identify opportunities to improve the supporter journey.
- Assist with fulfilment agency briefs and quality control measures.
- Work with teams, agencies and third-party platforms to deliver donation processing and campaign fulfilment, ensuring efficient donor acknowledgment
- Support fundraising teams during emergencies.
- Support the fundraising team to deliver high quality in person events in as well as virtual stewardship events.
- Provide personalised in-house thanking for different supporter segments and deliver thanking initiatives such as a thankathons.
- Provide logistical and administrative support for supporter engagement activities and stewardship events, including coordination of materials, attendance lists and on-the-day support.
The above list is not exhaustive and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Experience of working in a customer care environment, interacting with supporters/customers.
- Experience of dealing directly with supporters/customers and remaining calm whilst responding to queries.
Essential Skills/Knowledge
- Excellent written and verbal communication and interpersonal skills.
- Able to prioritise and manage multiple tasks within a collaborative team environment.
- Works effectively under pressure.
- A proactive self-starter with a drive and desire to learn and develop.
- A creative problem-solver who anticipates supporter needs.
- Passionate about UK for UNHCR’s work and want to help drive change and share this with others.
- Proficient in Microsoft Office Suite.
Desirable Skills/Experience (not compulsory)
- Experience using Salesforce or similar customer relationship management products/fundraising databases.
- An understanding of fundraising administration such as Gift Aid, marketing preferences, and direct debits.
- Experience of or interest in the charity sector, in particular humanitarian response/international development.
- Experience of working with an external fulfilment agency to deliver excellent customer service in a similar environment.
- An understanding of how to keep customer data safe and handle sensitive information responsibly, in line with relevant regulations.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (pro-rata).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Sunday 26th April
Interviews date: Week commencing 4th May 2026
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to support people with mental health issues?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you
Group Facilitator (Flourish - Refugee and Asylum Seeker Service)
Reference: 338
Salary scale: £26,000 - £27,000 pro rata
Working hours: 30 hours per week, Part-Time (flexible between Monday – Friday, 9am – 5pm)
Contract: Permanent
Based: Hertfordshire Countywide (Base location flexible to one of our Wellbeing Centres dependent on location)
Responsible to: Senior Groups Coordinator
Another exciting role has become available within our Flourish – Refugee and Asylum Seeker Service.
About the Service
Flourish is our service providing mental health support to asylum seekers and refugees in Hertfordshire through assertive outreach support and providing wellbeing drop-in groups. The groups centre on improving the emotional wellbeing and mental health of refugees and asylum seekers, providing these individuals with a safe space to discuss their concerns, providing coping strategies and practical support where required and to help these individuals engage with diverse creative activities and develop their confidence and self-esteem whilst helping them integrate into Hertfordshire and the UK.
About the Role
This role is to promote and facilitate our Flourish support groups. Flourish is our service providing mental health support to asylum seekers and refugees in Hertfordshire through assertive outreach support and providing wellbeing drop-in groups.
Key Responsibilities:
- The purpose of this post is to promote and facilitate our Flourish peer support groups.
- To play an integral role in instilling HMN’s values through the Flourish refugee and asylum seeker service.
- Promoting and facilitating the Flourish groups
- To work as a team.
- To play a key part in the development and delivery of quality of support services.
- Planning and preparing for each weekly session, establishing the session aims, materials required and anticipated outcomes for people attending.
- Ensuring refugees and asylum seekers feel safe and supported within the group.
- Ensuring diversity across weekly sessions for service-users.
- Liaising with translators and booking them where required to meet the needs of the groups.
We Offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Friday 1st May.
Interviews will be held on a rolling basis.
Please note: Due to high numbers of expected applicants, we may close this advert early.
N.B. Please quote reference number 338 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. The IRC UK has been delivering Resettlement Asylum and Integration (RAI) programmes in the UK since 2021, working in partnership with local councils, providing integration support to resettled refugees across England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
The Client Voice Officer will support RAI UK’s client engagement and participation agenda, ensuring that refugees and people seeking asylum meaningfully influence programme design, delivery, advocacy, and strategy.
The role will implement client voice related projects and strengthen RAI UK’s client voice systems, including structured feedback mechanisms and the Client Advisory Board (CAB).
The role will support the development of client-led research and evidence generation initiatives to inform programmes and policy positions. The role will also build relationships with migrant-led and grassroots organisations to ensure lived experience meaningfully shapes services, advocacy priorities, and external engagement. This role centres direct lived experience of forced displacement as a form of expertise.
Key Working Relationships:
The postholder will report to the Integration Lead Advisor and work in close collaboration with the Head of Programmes, RAI Director, Programme Managers, Senior Programme Development Advisor, Senior Monitoring, Evaluation and Learning Officer, Senior Programme and Awards Officer, Advocacy and Policy Managers, Communication team and other IRC UK teams.
Scope and Authority
National remit across all RAI UK programmes.
Functional leadership for client voice and engagement across teams.
Matrix working with Programme Managers, Advocacy Manager, M&E colleagues, and the Technical Unit.
Coordination of project delivery staff on the Pinterest project (without formal line management responsibility).
Key Accountabilities
Project Coordination
· Work in collaboration with the Senior Community Engagement and Volunteer Officer to coordinate a new psychosocial education and photography programme for refugee young people (aged 16–19).
· Support the delivery and facilitation of this programme as required.
· Develop the participant outreach plan and support the day-to-day communication with the participants of the project in coordination with the session facilitators.
· Work in collaboration with the Integration Lead Advisor, Technical Advisor for Women and Child Protection and other relevant programme colleagues to ensure that the project curriculum is adapted and delivered to be contextually appropriate, developmentally suitable, and aligned with RAI UK technical standards, with an emphasis on ensuring client voice is strengthened through a person-centred and strengths-based approach.
· Work with the Safeguarding Advisor to ensure full compliance with safeguarding, consent, data protection, and ethical storytelling requirements throughout project delivery.
· Work in collaboration with the Senior Community Engagement and Volunteer Officer and clients to co-create and coordinate two dissemination events showcasing youth photography and lived experience outputs.
· Ensure robust monitoring of outcomes and timely, high-quality donor reporting in line with IRC and funder requirements.
Community Engagement
· Strengthen and coordinate the Community Advisory Board (CAB).
· Provide support and training to CAB members, including organising external trainings as needed.
· Undertake associated administrative and coordination responsibilities related to client, community and CAB work, including meeting organisation, coordination and record-keeping of travel and expenses logistics, documentation including sensitive data management cross-departmentally including facilitation of DBS checks, client communication, and tracking actions to ensure accountability and follow-through.
· Proactively engage migrant-led and grassroots organisations to share best practices.
· Collaborate with the Monitoring, Evaluation and Learning team to track quantitative outputs and qualitative outcomes of engagement with community, clients and CAB.
· Ensure engagement approaches are accessible and inclusive to reduce barriers to participation.
Client Voice to strengthen Programme Development and Internal Learning
· Develop and implement a Client Voice framework for RAI UK to embed participatory approaches into every stage of programming from design to delivery.
· Embed client voice into early stages of programming, including needs assessments, service design, and proposals.
· Work alongside colleagues to embed client voice and continuously improve participatory engagement approaches across RAI UK programme delivery.
· Contribute to internal and donor monitoring, evaluation and reporting requirements.
· Collaborate with the MEL team to design tools to capture client voice in our programming and to measure client influence and participation.
· Pilot innovative approaches and build RAI UK evidence base on client and community participatory engagement.
· Contribute to IRC global client & community engagement communities of practice.
· Support delivery of RAI UK capacity building work, delivering trainings as requested to ensure client and community voice is represented, such as Healing Spaces trainings or employer engagement sessions.
External Communications and Advocacy
· Summarise client and CAB insights into briefings to be used in RAI and cross-departmentally, including by Senior Management Team and IRC UK Board of Trustees.
· Collaborate with Advocacy Manager and Policy Manager to reflect and include client and CAB insights and experiences into policy and advocacy calls for action.
· Support initiatives equipping refugees to share lived experiences in collaboration with Communications team, promoting trauma-informed ethical storytelling aligned with safeguarding principles.
PERSON SPECIFICATION
· Solid experience working with refugees or migrant communities.
· Experience working with young people, including on wellbeing or psychosocial topics.
· Experience facilitating participatory engagement methods.
· Strong safeguarding knowledge and trauma-informed practice.
· Excellent communication and organisational skills.
· Commitment to refugee rights and GEDI principles.
· Experience supporting advocacy initiatives.
· Experience with monitoring and evaluation systems.
· Lived experience of forced displacement/ the UK asylum system is recognised as valuable expertise and will be considered alongside professional experience.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Wellbeing and Lifeskills worker will support residents experiencing mental health pressures, to access cultural sensitive services and develop resilience, coping skills and improve overall wellbeing.
Specific Duties:
- Develop person centred multi-agency support plans. Work to a recovery based aspirations led model.
- Collect baseline information about clients current mental health needs, and record and monitor progress as they engage with the service.
- Provide assertive support to ensure effective engagement to achieve personal goals and aspirations for wellness and enjoyment of life.
- Act as a point of contact for other agencies working with the individual. Plan interventions flexibly to meet individual needs.
- Provide initial advocacy and support to access appropriate services and agencies
- Plan for reduced involvement as the service user gains sustained mental wellbeing and control. Plan for service exits, building in aftercare and rapid return if necessary.
- Support individuals to engage in meaningful activity and facilitate activities such as an LGBT group and healthy eating group. Develop other activities with guidance and input from service users.
- Regularly review barriers to progress, involving other agencies as necessary.
- Provide quarterly statistical information such as demographics and outcomes, for funders and internal use.
- Keep up to date on current treatment models, care philosophy and mental health legislation.
- Deal with general correspondence and enquiries relating to service users and the service. Keep up to date service user records.
About You
You will have experience of working with people experiencing mental ill health, experience of working with and managing risk therapeutically, experience of working in a partnership environment or with other agencies, experience of facilitating groups, setting group objectives and reviewing outcomes, and experience of using data bases to record client need, interventions and progress. You will be able to demonstrate a knowledge of the needs of young migrants and refugees or other chronically excluded groups. You will have knowledge of the range of services available to people with mental health needs or other complex needs. You excellent interpersonal skills and the ability to communicate clearly at all levels abd the ability to plan and organise own workload
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution. This is a fixed term contract for 6-9 months to cover maternity leave.
We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.
The client requests no contact from agencies or media sales.
We are seeking a highly efficient, collaborative professional with a keen eye for detail to work closely with the CEO in a supporting role. This role will be critical to the functioning and effective governance of the organisation, providing a broad range of support as required. Tasks will be varied and will involve both supporting our frontline functions and assisting with back-office admin, ranging from providing a compassionate response to people dropping into our office for support or dealing with telephone queries from vulnerable migrants, to processing invoices and assisting in the drafting of fundraising applications.
This is a new post to support efficient administration at HMC, ensuring the smooth running of HMC’s office and providing essential support to the CEO.
We are a busy team supporting a large number of vulnerable people and working hard to deliver impactful services in a challenging external environment. In a small team with limited resources, we all wear multiple hats and this will be a varied and busy role juggling tasks across multiple areas.
This role offers a rewarding opportunity for a highly organised person who is as comfortable delivering public-facing services as they are working alone in deep focus to complete an administrative task or write a report. The ideal candidate is confident speaking to and supporting others, and enjoys administrative tasks, creating and maintaining structure and working in a supportive capacity.
Please review the full Job Description & Person Specification for details of the role.
The client requests no contact from agencies or media sales.
Job Title: Legal Project Officer
Organisation: Immigration Law Practitioners’ Association (ILPA)
Duration: Four years
Location: Hybrid / London (our anchor day is in London on a Tuesday, and there are often evening meetings in London, with occasional other travel within the UK)
Reports to: Legal Officer and Director of Strategic Litigation and Advice
Annual leave: 25 days per annum, plus bank holidays and the week between Christmas and New Year off.
Salary: £31,000 to £33,000 per annum starting salary, depending on skills and experience, NB. pension is 5% of salary
Working Hours: 35 hours per week, plus 1 hour lunch break (NB. evening working is required to attend any scheduled evening meetings, which ordinarily finish no later than 7pm).
Application deadline: 11:30pm on Saturday 25 April 2026
Interviews are anticipated to be held on 14 and 15 May 2026. Shortlisted candidates will be notified by Friday, 1 May 2026..
Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application form.
Please submit a completed ILPA application form and equalities monitoring form as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered.
About the Role
The Legal Project Officer coordinates two projects which sit at the heart of ILPA’s legal policy and strategic legal coordination work.
The Legal Project Officer will work closely with the Legal Team (Legal Director and Legal Officer) to run ILPA’s Working Groups and with the Director of Strategic Litigation and Advice in a key role to coordinate strategic legal advice and litigation. The Legal Project Officer also works closely with the rest of the ILPA Secretariat, including the Chief Executive, Content and Digital Channels Manager, Training Manager, and with Trustees, ILPA and SLAC members, the SLAC Steering Committee and convenors of ILPA’s Working Groups.
You will support the organisation and running of ILPA’s thematic Working Groups, which provide a valuable forum for ILPA members to share best practice and discuss issues of current importance, assisting with agenda-setting, presenting updates, following-up on action points, answering queries, and preparing meeting summaries. The overall aim of these activities is to improve immigration, asylum and nationality law, policy and practice.
You will work with the Director of Strategic Litigation and Advice to develop partnerships with NGOs and legal professionals around the UK and to coordinate all Strategic Legal Advice Committee (SLAC) meetings. These meetings will be held online, across the UK. Each SLAC group will hold four meetings per year as well as emergency meetings where necessary. You will be responsible for the minute taking of all SLAC meetings. You will work with the Director of Strategic Litigation and Advice to set member-led meeting agendas, identify member training needs, facilitate training, update the SLAC website, and feed in to monitoring and evaluation of the project. You will be responsible for coordinating SLAC Steering Committee meetings.
About you
The position would suit a self-motivated individual who is passionate about the sector and is looking to further their career in the immigration world, through coordinating and organising these two projects at ILPA.
You may be keen to be working at the heart of the systemic changes following Brexit, recent significant legislation, including the Nationality and Borders Act 2022, Illegal Migration Act 2023, Safety of Rwanda (Asylum and Immigration) Act 2024, Border Security, Asylum and Immigration Act 2025, and government initiatives to “reduce net migration” such as the increased Minimum Income Requirement for family visas, the suspension of the refugee family reunion route, and earned settlement and family returns proposals.
You will have an interest in strategic litigation and how it can be used to protect and promote the rights of those discriminated against on the basis of their migration status. You will be passionate about being involved in the coordination of a unique and exciting project that brings the third and legal sectors together in developing strategic litigation.
Given the complexity of immigration, asylum and nationality law, we do not expect applicants to have expertise in every area, but an understanding of the law and excellent critical analysis skills are key. Any successful applicant will be able to attend ILPA training to further their knowledge.
Main responsibilities
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To liaise, work with, and gather evidence from ILPA and SLAC members to support advocacy and knowledge-sharing in the sector;
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To coordinate and contribute to internal and external meetings;
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To coordinate ILPA’s thematic working groups and SLAC meetings, including by attending evening meetings, agenda-setting, participating, drafting minutes/meeting summaries, and working with the Secretariat, ILPA’s thematic Working Group co-convenors, and SLAC’s Steering Committees to take forward agreed actions;
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To handle queries relevant to ILPA’s thematic Working Groups and SLAC sent by members and others where appropriate, such as by forwarding these on to relevant individuals and drafting responses;
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To manage SLAC’s Steering Committees;
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To monitor, organise, and disseminate information, communications, and updates, which will often relate to law, policy, and litigation relevant to SLAC and ILPA’s thematic Working Groups
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To assist with facilitating SLAC training events, and feed into the monitoring and evaluation.
Person Specification
Essential knowledge, experience, skills, and qualities:
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A law degree, postgraduate qualification in law, or other relevant qualification in law;
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Experience of working in or with immigration, asylum and nationality law in the UK, such as in a caseworker or paralegal role;
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Experience of building and managing effective professional relationships with a range of people, with demonstrable ability to communicate effectively in challenging situations;
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Relevant legal knowledge, skills and judgment, including:
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an ability to navigate and understand the Immigration Rules and Government guidance,
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a general understanding of UKVI processes, and
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an ability to clearly communicate legal and technical information orally and in writing;
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Excellent attention to detail;
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Excellent planning, coordination, organisational, time management, strategic problem-solving and independent working skills, including:
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an ability to take a proactive approach to independent working,
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managing workstreams effectively,
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confidently taking responsibility for tasks and decisions,
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meeting tight deadlines, and
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taking a calm and diligent approach to problem solving;
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Commitment to the principles of a non-racist, non-sexist, just, and equitable system of immigration, asylum and nationality law;
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Commitment to the principles of equality, diversity, and inclusion, and taking a proactive approach to espousing these principles; and
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Commitment to be a champion of ILPA by positively encouraging your team, identifying and encouraging opportunities for growth, and celebrating success.
About the Immigration Law Practitioners’ Association
The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.
Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.
The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.
The objectives of ILPA are:
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To promote the advising and representation of immigrants;
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To provide information to members and others on domestic and European immigration, asylum and nationality law; and
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To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.
ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum system or of the hostile environment.
We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.
About the ILPA Team
You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with team members living in England and Scotland. On average, once a month, there will be a Working Group meeting in the evening that you will need to run in London. The rest of the time you will ordinarily work remotely or wherever conferences, training events, or meetings might take place.
The client requests no contact from agencies or media sales.
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM prepares individuals arriving through safe and regular pathways for their integration in the UK through tailored pre-departure activities.
This post will directlycoordinate successful implementation of key resettlement and integration projects deliverables on cultural orientation, capacity building of local authority stakeholders and facilitate labour market integration of beneficiaries, under the UK Resettlement Schemes, and the Afghan Resettlement Schemes.
Under the overall guidance of the Senior Programme Coordinator, the direct supervision of the National Resettlement and Complementary Pathways Officer and working in close coordination with the Head of Operations and relevant IOM missions the incumbent willcoordinate the implementation, and day to day delivery of the assigned projects, support the development of project proposals and provide specialised thematic support in the area of Resettlement and Integration.
The incumbent will also liaise with relevant stakeholders on matters related to project development, implementation, and reporting, as well as represent IOM in external forums and meetings.
For more details about the role and how to apply, please visit our website:
https://unitedkingdom.iom.int/careers

