Midaye is looking to employ a diligent and highly organised Data Management & Monitoring Officer to provide:

1. Effective oversight of data collection, management and data employment for multiple, community-based projects.
2. Setting and assessing project outputs and outcomes.
3. Writing reports for funders and other stakeholders, and providing data analysis.

The successful candidate will help us work effectively and efficiently to design, deliver and oversee data management systems and processes which ensure that our clients are most effectively served and our management and stakeholders have access to the information they require. 

The new Data Management & Monitoring Officer will be a central part of our close-knit, vibrant and committed staff team. We work with members of the BME communities in West London for whom English is an additional language. Our clients are usually first- and second generation refugees, ex-refugees and migrants. We help them become healthier, better educated and more informed about services. Our activities empower, advocate for and support the most disadvantaged and isolated members of these communities. 

If you would like to join us in providing our crucial community services, you must demonstrate that you are highly organised and efficient, able to prioritise and manage your workload and can support a diverse staff team in providing services to our clients. You will need to have a good understanding of community organisations, excellent interpersonal skills and high levels of emotional and cultural competency. Project management experience, report writing skills, data management and processing and confidence with IT systems and database management are also necessary. 

In return, you will gain the satisfaction of knowing that your work is making a difference to disadvantaged and deprived communities in London. Your role will be a crucial one within Midaye, and the work you do keeping us organised and on track will be appreciated by staff, volunteers, trustees and clients alike. You will have the opportunity to grow in your role, and to gain experience in all areas of running a busy charity. You will be part of a friendly staff team who work towards Midaye’s goals with commitment and good humour. 

ROLE: HHA Community Fundraising & Communications Manager

HOURS: Full Time 

SALARY: £25k-£30k (depending on experience)

LOCATION: Office and home based (remote working) is acceptable within this role. HHAs office is based at: 25 Coney Hill Road, West Wickham, Kent, BR4 9BU

Hope Health Action (HHA) is a Christian NGO passionate about providing life-saving health and disability care to the world’s most vulnerable without discrimination. We work tirelessly to provide health, disability and emergency relief in Haiti, Uganda and South Sudan; empowering local partners to provide dignified and accessible care to the most vulnerable. 

HHA started in 2007 when we co-founded a hospital in Haiti that has since become one of the leading health facilities in northern Haiti, home to a maternity and neonatal unit which cares for thousands of mothers and babies every year and one of Haiti’s leading spinal cord injury rehabilitation centres. In recent years we’ve also launched in East Africa providing emergency relief to the South Sudan refugee crisis, providing life-saving aid through emergency food rations, maternal health care and disability projects. We will soon open a major new disability centre in Bidibidi Refugee Settlement, Uganda. We have exciting plans to scale up our work in the coming years and are looking for an ambitious Community Fundraising & Communications Manager to join the team and help us reach these goals.

The role

We are looking for a dynamic, creative and enthusiastic Community Fundraising and Communications Manager to work alongside our Fundraising and Partnerships Manager (FPM) to help develop and manage our fundraising strategy in the coming years, paying particular attention to building our supporter base, developing new partnerships and increasing income.  We are looking for a self-motivated and ambitious individual with a genuine passion for international development. 

You will have a unique and exciting opportunity to help HHA grow and make a real and tangible impact to our beneficiaries. This includes helping to raise important funds to support the development of our partner hospital in Haiti, alongside a growing range of health, disability and emergency programmes in South Sudan and Uganda.  As a small charity, you will have direct links to our field operations, including the opportunity to regularly visit our overseas programmes and have on-going opportunities for cross-departmental learning. We are a small but passionate, friendly and close-knit team where staff are encouraged to execute creative and new ideas, working together to support each other’s efforts.

This is a busy role that will cover a diverse range of our fundraising activities and require someone with the competence and experience to manage multiple aspects of our strategy. It would be desirable for someone to have previous experience working within a small organisation/charity to understand the dynamics between providing strategic development and handling the day-to-day operations. 

The person

HHA is looking for someone with the vision and energy to develop a clear 3 year fundraising & partnership development strategy with our FPM that will build upon existing strengths of HHA and develop new, innovative ideas in a professional and effective manner. This will require someone with adaptability, creativity and strong relationship building skills, working with our Finance Manager, Country Directors, CEO and Board of Trustees to design, implement and effectively monitor a strategy. You need to be comfortable working to clear annual plans, executing these against agreed financial targets set with the CEO and reporting back.

Comms:

We’re looking for someone to bring new, creative ideas around our communications and marketing, taking the lead with our programme team in identifying strong stories, engaging news/content for our digital and print communication, including our website, emails, newsletters and social media channels, our twice annual newsletter and materials to support campaigns and events. In order for HHA to grow and fulfil our ambitious vision, inspiring and creating a strategy to engage new supporters will be a central objective for this role. 

Community Fundraising:

You’ll work with our FPM on planning and managing a range of annual events in the HHA calendar, from challenge events to galas, from concept to delivery with budget management in between. You’ll also get involved in building and empowering a volunteer team who can help implement the fundraising strategy and help oversee the diversity of activities like our schools and church fundraising activities. With support from our FPM, CEO and design agency, you’ll manage a range of dedicated campaigns and appeals with the support of our in-country team members to deliver growth across HHA’s income streams. Alongside this, you’ll manage HHA’s other fundraising platforms including GlobalGiving, JustGiving and CAF, engaging and maximising impact of HHA’s fundraisers. 

If this sounds like you, we’d love you to join our friendly and creative fundraising team to help us to raise the funds needed to continue our life-saving work to those most in need across Haiti and East Africa.

Closing date for applications is Monday 15th November 2021

We will be hosting interviews in the coming weeks as suitable applicants apply. 

Part time – 3 or 4 days per week (21 – 28 hours)
London, Manchester, Birmingham or Bradford with home working options
Permanent

Do you want to work for an organisation with an inspiring cause, an ambitious plan, and a dedicated team of staff and volunteers? Join Refugee Action, where 98.5% of staff and volunteers feel proud to work or volunteer.

Refugee Action exists to help refugees and people seeking asylum who have survived some of the world’s worst regimes. After fleeing unimaginable horrors, they find themselves in a continued crisis in the UK, often homeless, living in poverty and unable to work. We provide these highly vulnerable, traumatised people with the support they need to live again with dignity. Then we help them build safe, happy, and productive lives in the UK. Our vision is that refugees and people seeking asylum will be welcome in the UK. They will get justice, live free of poverty and be able to successfully rebuild their lives.

Our vision for a welcoming UK has never been more important. Last year almost 80 million people were displaced, the biggest refugee crisis since the World War Two. Add to this the most hostile Government we have ever faced, now’s the time to stand up for the rights of refugees.

Refugee Action aims to attract, retain and develop the highly skilled and engaged individuals in every area in which we work. We’re proud of our diverse workforce and values-based organisational culture.
We are looking for an empathetic and motivated Head of HR to lead our small HR team and join our Senior Leadership team. In this role you will:

• Lead and develop a HR function that enables Refugee Action to achieve its strategic aims by recruiting, managing and developing skilled and engaged staff.
• Oversee all operational and strategic HR activities.
• Promote and protect an inclusive organisational culture true to our values that supports anti-racism in all its forms (Our values are: with refugees & asylum seekers, collaboration, courage).
• Manage HR staff and support them in their development in their roles.
• Proactively collaborate with leaders and managers across the charity to ensure the effective support and management of staff.

To succeed in this role you will have:

• Experience of working in a generalist HR management role with experience of developing and implementing HR practices, policies and systems.
• Experience of setting / contributing to HR strategy with experience of developing and overseeing HR workplans and budgets.
• Passion for delivering a high quality, efficient and highly empathetic HR service to an organisation.
• Strong leadership and people management skills with the ability to create an inclusive culture of learning and collaboration with individuals and within the HR team.
• Commitment to the values of Refugee Action with the ability to embed these into HR processes and practices.
• A working knowledge of UK employment law sufficient to assess risk, develop compliant processes and provide high quality HR advise to senior managers.
• Experience and understanding of cultural diversity and the ability to work with people from a range of different cultures.

Those with lived experience as a refugee are encouraged to apply.

Closing date: 10:00am Monday 1st November 2021
Interviews: Monday 15th November 2021 via zoom/teams

Are you a talented and experienced leader of programmes for young people? Do you have the skills to work with young refugees and asylum seekers, placing their talents and aspirations at the heart of all that you do?

CARAS is seeking a new Head of Service to lead our pioneering Youth Team.

All services are currently being delivered as a hybrid offer- some are face to face and some are online. However this is subject to change. The successful candidate will need to be able to work in Tooting and the south London area.

About the organisation

CARAS is a registered charity providing holistic support to people in south London and beyond who have an asylum seeking or refugee background. Our values are:

Kindness. CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents and interests. 

Justice. CARAS will strive for social justice following a rights-based approach in all of our work and challenging instances when rights are not upheld in wider society. 

Empowerment. CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

‘With’ not ‘for’. CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth Services at CARAS

Our Youth Service is award winning. We are one of only 16 youth organisations to hold a London Youth Gold Quality Mark due to our commitment to ensuring young people are at the heart of our work and the decisions which affect them.

For many years, we have run groups to support asylum seeking and refugee young people, especially separated children, developing a thriving community with people who might otherwise experience isolation and exclusion from their new communities.

Our youth programme works with young refugees, paying close attention to their wishes, needs and ambitions. CARAS offers a holistic educational, social and practical programme for young people. This includes sports programmes, study support groups, youth clubs and wellbeing groups as well as practical learning workshops and individual wellbeing check-ins.

We are seeking an ambitious individual with a clear vision that places young people’s participation at the heart of everything, working towards young people leading and co-delivering wherever possible. The successful applicant will need to prioritise work that boosts young people’s skills, confidence and opportunities to actively participate in changing the world around them, demonstrating skills in strategic planning and an abilityto work collaboratively. Flexibility, creativity, ambition and a willingness to learn with young people are vital assets.

The role has line management responsibility of a small staff team of up to two people, as well as an expectation that all Heads of Service regularly collaborate with each other to deliver a consistently excellent service across the whole organisation. In addition to providing strategic leadership, the role also includes some service delivery.

CARAS is a thriving organisation with a highly motivated, friendly and experienced staff team, bolstered by the generous support of equally skilled volunteers and trustees who come from many walks of life. The successful candidate will be working with a range of stakeholders and will be able to input into work across the organisation, develop partnerships, welcome volunteers, and of course, be welcomed and supported by us all. 

Additional benefits

CARAS offers 28 days’ annual leave per year, plus public holidays. CARAS also pays into a workplace pension with employers’ contributions currently at 4%. We are a proud member of the Living Wage Foundation, ensuring that all employees at every level are remunerated fairly.

All front-line staff are offered monthly clinical supervision with a qualified and experienced psychologist, allowing for exploration within a confidential space of challenges that arise, and for mitigation of vicarious harm.

About the role

The main purpose of the role will be to oversee the day-to-day running of our work with young people, focusing on delivering on our long- term strategic aims as set out in our five-year plan. You will be accountable to your line manager, CARAS’ strategic goals, the Board of Trustees and to relevant funders. All of your work must be in service of the best interests of our community members. 

You will be supported through regular line management and clinical supervision, working alongside colleagues from our welcoming and supportive youth and adult teams. There are opportunities to access relevant training and support for this role.

Main activities

• Strategic oversight of CARAS Youth Services
• Liaison and collaboration with CARAS’ Heads of Service team 
• Line management of staff in your team, ensuring that they are supported, guided and appropriately challenged
• maintain an outreach and engagement strategy to reach new beneficiaries
• Manage systems for new intakes and build relationships with new service users and referral partners
• Manage waiting lists if required
• Together with your team, ensure that all young people within CARAS are signposted to the best support to meet their needs, within CARAS and in partnership with other organisations
• maintain a blended delivery programme that combines online activities and face to face delivery
• Develop and refine models of best practice for working with refugees and asylum seekers 
• think holistically about people’s needs, designing services that promote learning, skills, health and wellbeing
• Lead on consultation with community members to ensure that services are designed with their needs at the heart 
• lead on partnership development, disseminating tried and tested models of best practice to other relevant organisations and colleagues in the sector 
• Together with senior leadership, develop an annual budget and work to this throughout the year
•  Quality control of the service, ensuring that high standards are met 
• liaise with other providers to ensure that the needs of refugees and asylum seekers are being met
• Where appropriate, contribute to advocacy and campaigns which improve the lives of refugees and people seeking asylum 
• Lead a ‘Youth Team Meeting’ ensuring that there is strong collaboration with all relevant CARAS staff
• Attend and contribute to relevant partnership meetings and policy networks
• participate in referral, team and other meetings as required
• Together with the Volunteer Development Lead, develop and deliver relevant and up to date training for your staff and volunteer teams
• ensure that all safeguarding concerns are reported to the safeguarding lead
• Occasional service delivery where coordinators and volunteers need support 
•  Evaluation and reporting, both internally against CARAS strategic goals and externally to funders 
• Represent your area of work to trustees where necessary, including occasional attendance at trustee meetings 

Person specification

CARAS is an equal opportunities employer. We are keen to hear from people who are underrepresented in our management level staff and are particularly keen to hear from applicants with lived experience of being a refugee or an asylum seeker.

Essential criteria:

• at least 2 years’ experience of managing others, being a team leader or similar
• strategic vision and planning skills
• a creative and participatory approach to learning
• Experience of collaboratively designing a service with its users
• ability to communicate clearly with people from diverse backgrounds
• ability to motivate and engage young people and adults, listening to others and working in a non-judgemental way that develops trust
• friendly, warm and patient manner
• good organisational and administrative skills
• good budgeting skills
• good IT skills
• a thoughtful and empathetic approach to working with migrant groups
• a strong understanding of safeguarding procedures

Desirable criteria:

• knowledge of one or more community languages (including but not limited to Arabic, Somali, Tigrinya, Amharic, Pashto, Dari, Farsi and Kurdish)
• experience of working with adult or youth refugee and asylum-seeking groups
• understanding of gendered experiences of forced migration
• experience of working in partnership with other organisations
• knowledge of the statutory services that support young people
• experience using a Data Management System for recording and reporting on work
• experience of working with migrants and/or refugees, or lived experience of forced migration
• deep knowledge of issues facing refugee and asylum-seeker groups, including an understanding of possible mental health outcomes
• experience of managing complex funding streams

To apply, please email your completed application form by 9am on the 8th of November 2021. Late applications will not be considered. CVs and covering letters are not accepted. Your application must be saved as a word document.

Interviews will take place on 11th and 12th November.

We are looking to bring someone into the role as soon as possible.

Please note that we may extend the submission deadline and interview dates depending on volume of applications.

.

We are looking for a Welfare Adviser to deliver high-quality advice and casework services at our centre, as well as external locations across South London.

• Hours: 22.5 hours per week
• Contract: Fixed-term, ending November 2022 with the possibility of extension
• Reporting to: Programme Manager - Advice
• Pay band: £25,258 to £27,341 (pro rata)
• Annual leave: 30 days per year (pro rata) 
• Deadline to apply: Rolling

We encourage applicants to apply as soon as possible, as we will be reviewing applications as we receive them.

There are about 2,000 LGBTQI people claiming asylum in the UK every year because of their sexuality, gender identity or intersex status.  When they come to the UK they are still not safe.  

Micro Rainbow supports them with housing, social inclusion and employability skills. The job involves meeting with LGBTQI asylum seekers on a regular basis to establish their suitability to access Micro Rainbow’s housing and moving on programmes.  It also involves supporting them while they live in Micro Rainbow’s safe houses and to move on from our safe houses. 

The ideal candidate is someone with lived experience of the asylum system and/or homelessness or someone who is passionate about equality and has the ability to connect and empathise with vulnerable people whilst maintaining strict professional boundaries.

We look forward to reading your application!

IMIX seeks to shift public attitudes on migration and create an open and welcoming Britain for people who make the UK their home.  With our founding CEO moving on, we are looking for an experienced leader to build on our solid start, delivering our ambitious but focused strategy at a crucial time for refugee and migrant issues and steering the organisation to even greater impact through the coming years.

You will have a track record of influencing and informing public debate through strategic communications, an outstanding manager of people, inspiring and nurturing our team of professional communications experts and engaging with our network of people with lived experience. 

You’ll have experience of the nuts and bolts of keeping an organisation healthy – governance, fundraising and finances, operations, safeguarding, and will understand how to get the best from the Trustee/Chief Executive relationship. 

To succeed in this exciting and game-changing role you will be able to move with vision and pace, building and sustaining a range of relationships, partnerships, and collaborations to deploy effective communications strategies to a range of audiences.

We are working hard on our diversity and are particularly keen to hear from people with lived experience of the UK immigration system.

We’re a flexible employer. We know our line of work is tough, so well-being and mutual support are important to us.

Job Title: Business Development Manager x 2

Reports to: Senior Business Development Manager

Location: 1 x based in Manchester and 1 x based in London

Salary: £34,000 - £40,000 for London

                                     £32,000 - £37,000 for Manchester

Terms: 5 days per week (37.5 hours)

Contract:                 Permanent

Overall Purpose of the Role

This is an exciting opportunity to develop and lead on a national Business Development approach as Breaking Barriers embarks on expansion plans to Manchester and Birmingham and scaling up support in London to reach more people from a refugee background.

At Breaking Barriers, we put businesses at the heart of our mission to help refugees find meaningful employment. We have a portfolio of award-winning corporate partnerships including BNY Mellon, Gucci, Bank of America and Grant Thornton. Since 2015 we have delivered employment and education support to people of a refugee background in London and partnered with businesses to find solutions that get refugees into work. In 2021, we will embark on national expansion into two new regions, Manchester and Birmingham.

The focus of this Business Development role will be to develop and secure relationships with companies that will fund our work and hire local people from a refugee background.

To join us on this journey and drive forward our ambitious growth plans, we need passionate Business Development Managers with backgrounds in corporate fundraising and partnerships, and/or recruitment and/or B2B sales. You will be confident working autonomously, strategically, and creatively with an entrepreneurial spirit to kick start our regional expansion and/or grow our support in London. You will connect and build relationships that pair corporate social responsibility and hiring needs, with the skills and motivations of Breaking Barriers refugee clients.  

Working alongside the Senior Business Development Manager and Head of Corporate Partnerships supported by our strong track record in London, these new roles will be responsible for driving and securing new business relationships in London, Manchester and Birmingham.

You will need to take a data driven approach to make effective and strategic decisions and report back on outcomes whilst managing and growing a pipeline of business relationships. You will work  collaboratively with the Corporate Partnerships team in London and local Employment teams to be sensitive and focused on the needs of people from a refugee background. An excellent communicator and relationship builder you will be ambassador for Breaking Barriers in these new regions and championing the value of refugees. The success of the role will be measured on relationships with businesses that meet our funding and hiring needs to get refugees in meaningful and stable employment.  

Role Summary:

• To demonstrate the value to businesses in supporting and hiring refugees and partnering with Breaking Barriers.
• To build a pipeline of potential partners, secure and launch our work with businesses in London, Manchester and Birmingham,  focused on meaningful employment outcomes for refugees and strategic partnerships.
• Developing the tools, processes and relationships in these regions to secure and deliver partnership activity whilst working closely with colleagues in London, Manchester and Birmingham.  

Key Accountabilities/ Responsibilities:

• Identify and grow pipeline of target companies that will unlock partnerships that lead to funding and employment outcomes for Breaking Barriers refugee clients in London, Manchester and Birmingham.

• Cultivate and secure strong relationships with businesses and take ownership to launch new partnerships linked to securing funding and employment outcomes for our clients.
• Develop and implement sector strategies that align to CSR objectives, local job market trends, hiring needs and offer meaningful employment opportunities for refugees in the local area.
• Develop and deliver tailored and compelling proposals and pitches to secure support.
• Take responsibility and accountability in London, Manchester and Birmingham for proactively generating leads, building networks, making contacts and bringing in new partnerships, researching prospective corporate partners, conducting due diligence and building a pipeline of potential relationships.
• Work closely with the Employment team in London, Manchester and Birmingham to ensure you identify business opportunities that meet our refugee client needs, skills and aspirations, and that we have clear understanding of our client pool.
• Support the Senior Business Development Manager by bringing regional insight, ideas and recommendations to develop and grow the national strategy to Business Development and increase our impact for refugees across the UK.
• Accurately forecast and report business development outcomes in London, Manchester and Birmingham.
• Ensure Breaking Barriers’ aims and objectives are met, legal and other guidelines adhered to and that new partnerships align with Breaking Barriers’ principles and mission and policies.
• Represent Breaking Barriers as required in external meetings and events, champion the value of refugees and work collaboratively with colleagues in Manchester, Birmingham and London to drive our mission forward.

Essential knowledge, experience, skills and attitudes:

Technical

• Significant experience of securing new partnerships in the private or third sector, commercial and/ or charity sector
• You will have proven success in managing and developing relationships with senior decision makers and experience of working in a recruitment/sales team
• Experience of project managing large project with clear objectives and multiple stakeholders, internal and external.
• Understanding of the recruitment landscape in either Birmingham or Manchester

• A proven track record of converting prospects and managing partnerships, a track record of business development, cultivating relationships and meeting targets

• Experience of monitoring, evaluating, and reporting back on results/outcomes.
• Strong understanding of hiring and recruitment pathways along with awareness of Corporate Social Responsibility and Diversity & Inclusion agendas.
• Strategic thinker – able to influence and bring others on a journey to inspire and deliver new partnerships
• Excellent verbal and written communication skills to adapt to difference audiences and effectively develop and influence external and internal relationships
• Ability to think creatively and to develop tailor made proposals to meet corporate and Breaking Barriers’ objectives
• Ability to plan, prioritise and manage a varied workload in a pressured environment
• An understanding of, and commitment to, equal opportunities and diversity – and the commitment to promote high standards of conduct, integrity and probity

Personal Specification

• A demonstrable passion for supporting refugees and marginaised groups.
• A highly proactive approach to researching and initiating new business opportunities
• Excellent interpersonal skills including the ability to persuade, motivate, network and negotiate effectively, excellent ability to adapt approach and communication style with different audiences.
• A self-starter, able to work on own initiative where required / enthusiastic team-player with a can-do attitude.
• Excellent organisational skills and the ability to work well under pressure, meeting multiple competing deadlines in a complex environment.
• Creative problem solver, with exemplary relationship building and customer service skills
• A strong commercial understanding and outlook
• Excellent time management and project management skill, with the ability to complete multiple projects to meet often conflicting deadlines

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Breaking Barriers particularly welcomes applicants with experience of migration and/or a refugee background.

If you are looking for a role where you can make a real difference and drive forward Business Development, we want to hear from you.

To apply, please submit a CV and (a max) 500-word statement outlining:  Why you are interested in the role and what skills and experience you would bring to be successful in this role. Please also specify your preference for London or Manchester based. 

Please note that applications without a covering letter will not be considered. 
Applications close at midnight Sunday 31st October.

As we are recruiting for multiple roles we will be interviewing and reviewing applications on a rolling basis from 25th October, so please apply as soon as you can.

This is an exciting opportunity to join our dedicated team in Brent as a Senior Youth Caseworker on a fixed term contract working with young male asylum seekers who are in initial accommodation in contingency hotels.

The Senior Youth Caseworker will be responsible for providing intensive 1-to-1 practical and emotional support to young male refugees and asylum seekers (18 to 25 years old), supporting them to access their full statutory rights and entitlements including to social services support, health care and legal advice. The caseworker will manage their own caseload and work closely with the Youth Welfare Officer and Service Manager to provide holistic wellbeing support to young people, and to monitor and evaluate the service. 

We are a value-based, passionate and committed organisation offering a friendly working environment.  The role will require a mix of home-based, office based and hotel/activity-based work.  It will suit an empathetic, experienced, dedicated organised professional who thrives when supporting young people to make a real difference in their lives.

Young Roots recognises the positive value of diversity, promotes equality and challenges discrimination. We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. We welcome and encourage applications from people of all backgrounds, and particularly welcome BAME candidates and those with lived experience of migration and the asylum system. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities. Young Roots is committed to safeguarding and promoting the welfare of children and vulnerable adults. Successful applicants will be required to undertake a criminal record check via the Disclosure and Barring Service.

To apply, please complete the attached forms and visit our website for further information on where to send your application.

Closing date for applications: Monday 25th October

Interviews: Tuesday 2nd November

Communications Manager   

Reports to: Head of Communications and Marketing 

Salary: £33,000 – £38,000  per annum

Location: Remote working and main office in London, Aldwych  

Hours: 37.5 hours per week (flexible) 

Contract: Permanent  

  

The Charity   

Founded in 2015, Breaking Barriers is a fast-paced, start-up charity with a mission to help refugees gain the knowledge, confidence and experience to secure stable and fulfilling employment in their new home.   

We offer effective and flexible employment support in direct partnership with businesses that help refugees secure work, progress into better jobs, and successfully integrate into UK society. We have a unique approach, working with corporate partners to help refugees develop careers that match their skills, experience, and aspirations.   

Since Breaking Barriers’ inception, we have grown to support in excess of 500 refugees per year and have ambitious plans to expand this as part of our strategic plan. We concentrate on getting things done in a flexible environment where everyone is encouraged to take ownership and contribute.   

We are a team of around 40 staff supported by several hundred volunteers, who are all committed to helping the refugee community. We are looking for similarly driven and ambitious individuals keen to join an enterprising organisation where they can benefit from the opportunity to innovate and shape the direction of the charity. Colleagues who thrive at Breaking Barriers are passionate about their work and have the confidence to work autonomously whilst remaining team players and sharing credit with all involved.   

We are looking for someone who lives and breathes our values:   

Mission-led: our clients come before everything else  

Welcoming: we want all people to feel happy, comfortable and secure with us  

Collaborative: we are supportive and considerate, curiously exploring other viewpoints to find solutions  

Enterprising: we are discerningly bold, entrepreneurial and have the courage to give things a go  

Overall Purpose of the Role  

Working alongside the Head of Communications and Marketing, the Communications Manager will oversee and manage key aspects of the Breaking Barriers’ communication strategy. These include proactive and reactive press and PR, organic social media, internal and stakeholder communications and stories and content creation. The role holder will be responsible for building on the reach and reputation of Breaking Barriers with a focus on our key audience targets.

Working with all teams in the organisation across programme delivery, fundraising, data and impact, as well as taking a leading role in the delivery of our thought-leadership strategy, the successful candidate will be a collaborative and creative manager, able to drive projects forward and bring people together to meet our ambitious communications objectives.

Key Responsibilities  

The communications and media manager plans and delivers communications to key groups, such as clients, corporate partners, funders and supporters, volunteers, target public audiences and journalists. Working closely with the Head of Communications and Marketing, the post holder will be an excellent writer and editor and will write, edit, coordinate, and publish content across various channels, including the website, social media, and within printed and online marketing materials. The role will manage the PR and Digital Comms Assistant and support and manage key projects such as Breaking Barriers website and brand re-development. 

Press and social media 

• Increase the organisation’s profile across press and social media, and with influencers and press organisations 

• Write press releases, articles, statements, and social media copy

• Respond to requests from the press for comments, views and supporting information and maximise opportunities for further engagement on relevant topics 

• Develop relationships with target media representatives 

• Provide support to PR consultant activities as required 

• Act as a spokesperson when necessary 

Stories and stakeholder management

• Oversee the management of a stories database, actively collating stories and images, gaining relevant permissions and ensuring GDPR compliance.

• Act as a key relationship manager for clients who are active storytellers.

Digital content, copywriting and website

• Project manage the website redevelopment project, with a particular focus on content audits and creation.

• Lead on copywriting and production of client-facing materials and key publications e.g. Annual Review and Impact Report 

• Write creative briefs and produce content as required for external and internal audiences, dealing sensitively with those whose personal experiences might be featured, and liaising with external freelancers.

• Provide communications support for fundraising campaigns as required 

• Help market and run forthcoming events both online and in-person

Internal Comms

• Take responsibility for devising regular and consistent internal communications to all staff across existing platforms; MS Teams, email and zoom.

• Support SLT with ad-hoc leadership cascades 

Brand 

• Ensure consistent Breaking Barriers branding is used across all channels

• Support the Head of Communications and Marketing with the development and implementation of Breaking Barriers brand refresh

• Help maintain and build Breaking Barriers reputation across its communications

• Act as a brand champion internally championing our values

 Other 

• Line manage the PR and Digital Comms Officer 

• Participate in cross-functional projects as required 

• Manage any volunteers and interns as required 

• Manage relationships with freelance creatives and consultants as required 

Person Specification  

Essential  

• Excellent verbal and written English communication skills.   

• Strong knowledge, experience, and expertise in a press, PR or communications environment

• Strong understanding of social media management and strategy

• Confidence in communicating complex messaging and translating it into a key messaging that meets audience needs. 

• Demonstrable expertise in copywriting for marketing and communications materials 

• Excellent project and time management skills, with an ability to apply a high level of attention to detail to all work streams.    

• A keen ability to build strong working relationships with journalists, clients and other stakeholders.

• A proactive attitude, an ability to work under their own initiative, and effectively time manage a varied workload.  

• A demonstrable interest and commitment to working with marginalised populations.  

Desirable  

• Experience managing events both online and in-person  

• Experience producing internal communications plans    

• Experience with social media scheduling software

• Lived experience. We welcome applicants from a refugee background.     

  

Breaking Barriers particularly welcomes applicants with experience of migration and/or a refugee background.   

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We also encourage applications from job share partners or individuals with alternative working patterns.   

If you are looking for a role where you can make a real difference, we want to hear from you!

To apply, please submit a CV and Covering statement outlining:

• Why you are interested in the role 

• What skills and experience you would bring to be successful in this role 

Please note that applications without a covering letter will not be considered.

Applications close at midnight on Sunday 24th October.

Interviews will take place week commencing 1st November. 

Job Title: Finance and Operations Assistant

Reports to: Finance and Operations Manager

Language Requirements:    Fluent in English

Location: Hybrid working- Remote & Central London

Salary: £23,000-£26,000 + Study support

Hours: 37.5 hours per week

Contract: Permanent

The Charity

Founded in 2015, Breaking Barriers is a charity with a mission to help refugees in London gain the knowledge, confidence and experience to secure stable and fulfilling employment in their new home. We offer effective and flexible employment support in direct partnership with businesses that help refugees secure work, progress into better jobs, and successfully integrate into UK society. We have a unique approach, working with corporate partners to help refugees develop careers that match their skills, experience and aspirations. 

Since Breaking Barriers’ inception in 2015, we have supported over 1,100 people from a refugee background and have ambitious plans to expand this as part of our strategic plan. We concentrate on getting things done in a flexible environment where everyone is encouraged to take ownership and contribute. We are a team of 36 employees supported by several hundred volunteers, who are all driven and committed to helping London’s refugee community. We are looking for a similarly driven and ambitious individual keen to join an enterprising organisation where they can benefit from the opportunity to innovate and shape the direction of the charity. Colleagues who thrive are passionate, driven and have the confidence to work autonomously while remaining team players and sharing credit with all involved. 

 We are looking for someone who lives and breathes our values: 

• Mission-led: our clients come before everything else. 
• Welcoming: we want all people to feel happy, comfortable and secure with us. 
• Collaborative: we are supportive and considerate, curiously exploring other viewpoints to find solutions. 
• Enterprising: we are discerningly bold, entrepreneurial and have the courage to give things a go. 

Role overview

The overall purpose of this role is to create a safe, welcoming and confidential office environment for Breaking Barriers staff, volunteers and clients. With an eye for detail, this team member will be entrusted with vital administrative and operational tasks and to provide day to day support for the charity’s core functions, including Finance, HR and IT. Juggling routine workstreams with ad hoc tasks, this role will involve coordinating petty cash, onboarding new staff, confidential data management, and helping to troubleshoot issues that arise in day-to-day work.

The postholder should be excited about the work Breaking Barriers does and willing to support their colleagues in helping the charity to achieve its mission. They will demonstrate flexibility, a can-do attitude, sound judgement, reliability, and discretion. This role is a great opportunity for someone with a hands-on mindset and an interest in pursuing a career in finance who is always looking to get stuck in and execute operational tasks in an efficient and effective way.

The Finance & Operations Assistant will help power everything that we do – this is a great opportunity to learn first-hand how a start-up charity operates and play a key role in our future success. 

Key Responsibilities
We are a fast-growing charity that prides itself on its flexibility and responsiveness so your responsibilities may change, develop and grow according to the needs and development of our programmes.

1. Finance duties 

• Obtaining, filing, and processing supplier invoices and credit notes.
• Reconciling bank statements.
• Managing expense systems. 
• Supporting with the preparation of various reports. 
• Supporting with month end and year end processes.
• Supporting with the annual audit.
• Dealing with a range of queries and identifying and resolving issues.
• Carrying out daily petty cash duties to ensure the smooth running of operations when face-to-face delivery resumes
• Helping to improve controls and process around finance and operations to ensure the smooth running of the organisation.
• Supporting the finance function with other finance processes.
• Supporting on large contract management to maintain good working relationships

2. HR Support

• Streamlining the onboarding process for new starters, including setting up equipment, logins, and paperwork, introducing them to BB’s processes and systems and teams. 
• Coordinating the leaver’s process including asset returns and ensuring the secure transfer of data. 
• Carrying out and reviewing wellbeing checks on staff. 

3. Office and facilities management

• Take overall responsibility and ownership for the Breaking Barriers office, ensuring it is a welcoming, secure, and safe environment for staff, volunteers, and clients. 
• Managing the room booking system and monitoring the remaining credits. 
• Assist staff with remote working and facilitate hybrid working patterns
• Maintain inventory of office assets and accounts to ensure charity property is being used responsibly and in line with GDPR.
• Liaise with building management and third-party providers to resolve general facilities issues.
• Support the Health and Safety lead in identifying and implementing improvements to office safety and security. 
• Ensure cleaning and hotdesking systems are working effectively to create a positive and clean working environment.
• Provide ad hoc support to staff on practical and technical issues. 

4. IT support

• Procurement & Setup of new equipment, including laptops, phones, tablets and electronic accessories. 
• Reallocating and monitoring existing equipment as necessary.

5. General operational support

• Responding to general enquiries or redirecting complex enquiries to different teams. 
• Contributing to the wider team by participating in projects, working groups and other initiatives.

Person Specification

Essential

• An interest in pursuing a career in accountancy.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills and the ability to interact confidently and with diplomacy both internally and externally.
• Meticulous and detailed in completing forms and paperwork.
• Highly organised and able to prioritise conflicting deadlines. 
• Ability to manage and schedule time and prioritise tasks in a busy environment. 
• Able to follow set processes, and to identify and implement improvements.
• Excellent computer skills including proficiency in Microsoft Office Suite.
• Advanced IT skills.
• Able to find creative solutions and has a continuous improvement mindset. Looks for new and better ways to do things.
• Ability to work with confidential and sensitive information.
• A demonstrable interest and commitment to working with marginalised populations, particularly refugees.

Desirable

• Experience of data protection and health and safety protocols.
• Lived experience - we welcome applicants from a refugee background. 

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Please submit a CV and Covering Letter. Applications without a covering letter will not be considered.

Applications close on 1st November. 

We will be reviewing applications and conducting interviews on a rolling basis. 

We are recruiting for two Programme Manager roles in our London team, one to start ASAP and one to start in early 2022. 

The Charity

Founded in 2015, Breaking Barriers is a fast-paced, start-up charity with a mission to help refugees in London gain the knowledge, confidence and experience to secure stable and fulfilling employment in their new home. We offer effective and flexible employment support in direct partnership with businesses that help refugees secure work, progress into better jobs, and successfully integrate into UK society. We have a unique approach, working with corporate partners to help refugees develop careers that match their skills, experience and aspirations.

Since Breaking Barriers’ inception in 2015, we have grown to support in excess of 500 refugees per year and have ambitious plans to expand this as part of our strategic plan. We concentrate on getting things done in a flexible environment where everyone is encouraged to take ownership and contribute. We are a team of over 40 employees supported by several hundred volunteers, who are all driven and committed to helping London’s refugee community. We are looking for similarly driven and ambitious individuals keen to join an enterprising organisation where they can benefit from the opportunity to innovate and shape the direction of the charity. Colleagues who thrive are passionate, driven and have the confidence to work autonomously while remaining team players and sharing credit with all involved.

We are looking for someone who lives and breathes our values:

• Mission-led: our clients come before everything else.
• Welcoming: we want all people to feel happy, comfortable and secure with us.
• Collaborative: we are supportive and considerate, curiously exploring other viewpoints to find solutions.
• Enterprising: we are discerningly bold, entrepreneurial and have the courage to give things a go.

Overall purpose of the role

In collaboration with other Programme Managers, your primary responsibility will be to lead Breaking Barriers’ employment programme and support the Senior Programme Manager and Head of Programmes in ensuring high standards of quality and efficiency in the support we provide to clients.

You will take ownership of delivery within London and lead one or more projects or sub-programmes linked to a particular funding stream or tailored to a certain group of clients. You will manage a team of Employment and Integration Advisers (EIAs) and/or Senior Employment and Integration Advisers (S/EIAs) and/or Programme Assistants, enabling them to provide high-quality support to clients and coordinate the day-to-day operational activity which keeps our programmes running.

You are a highly organised and effective worker who knows when to adopt a creative approach and when to follow the established process. You will have a sympathetic manner, be willing to go the extra mile to support clients and be proactive in looking for ways to improve our service. Lived experience would be helpful but is not essential.

In addition to exceptional people skills, you will be a strong communicator and possess meticulous attention to detail. You will be confident working autonomously, helped by excellent time management skills and the ability to prioritise and cope with interruptions.

You should have a demonstrable track record of transferrable work experience in coordinating service delivery, managing projects or programmes, or another relevant field. Equally important is a demonstrable interest and commitment to working with marginalised populations, particularly refugees. On a practical level, you should be able to travel regularly to different delivery centres in London. For our part, we offer a strong team environment, where your ideas and drive will be welcomed and where you as an individual can make a real difference in people’s lives.

Key responsibilities

We are a fast-paced charity that prides itself on its flexibility and responsiveness so your responsibilities may change, develop, and grow according to the needs and development of our programmes.

1. Employment Programme Delivery

• Maintain oversight of employment programmes delivery within various region(s) of London, through the main delivery centre and associated ‘satellite’ centres run with partner organisations, as well as remote/online delivery. Work with S/EIAs to ensure that the weekly appointment system functions well and that clients and volunteers are well matched, and volunteers are utilised.
• Work with S/EIAs to provide clients with the best support possible by ensuring logistics for both remote and in-person delivery function as well as they can, so that volunteers and clients have a positive experience at Breaking Barriers at all times.
• Liaise with the Senior Programme Manager about budget and other financial issues relating to the delivery centre and Employment programme.
• Coordinate method sharing sessions with other regions, to ensure that all regions are performing at the same standard.
• Continuously improve the infrastructure, systems and tools used by the Employment team to streamline activities and increase efficiency.

2. Project and Programme Management

• Support the Senior Programme Manager in ensuring Breaking Barriers continues to offer expert information, advice, and guidance and adapts to the needs of its client base.
• Deliver projects and sub-programmes that arise from the implementation of our strategy and other opportunities on budget and against target.
• Support the Senior Programme Manager to implement Employment team operational plan and ensure activities are delivered effectively.
• Lead and support with the design and implementation of new pilot project and sub-programme activities, proactively monitor progress, and report to stakeholders. 
• Support the Impact Manager with monitoring and evaluation and ensure S/EIAs carry out M&E surveys with clients.
• Lead on internal improvement projects by implementing and refining processes, ensuring accurate data management, and reporting through our CRM system and creating new materials.
• Support with and implement the development of materials, standardise processes and create SOPs to improve the quality of our work.

3. People Management

• Manage a team of 3 - 6 direct reports, with the potential for your team to grow as the charity expands. 
• Manage S/EIAs to ensure service delivery and sub-programmes run smoothly and all clients within the region are accessing necessary support, to ensure planned activities are delivered and targets are met.
• Overseeing caseload management of S/EIAs to ensure enrolment and caseload numbers are manageable, aligned with delivery capacity and on track to meet targets.
• Take responsibility for mentoring and developing your team to ensure that they feel supported in their role and access professional development opportunities. This includes regular catchups, feedback, appraisals, and performance management.
• Take responsibility for the induction and training of new staff within your team.
• Lead on, or support with, the hiring of new recruits within the Employment team, including screening applicants, conducting interviews, and overseeing the induction process.

4. Outreach

• Represent Breaking Barriers and the Employment Programme externally, ensuring presence at sector network meetings and events.
• Ensure that regions within London are able to meet enrolment targets by conducting strategic outreach on an ongoing basis, and by maintaining relationships with key referral partners.
• Together with the Head of Programmes, Senior Programme Manager, other Programme Managers, and SEIAs develop the outreach strategy, outreach materials and pilot new and alternative methods of outreach.
• Develop and maintain relationships with local job centres and referral partners.
• Work with Hiring Coordinator to send out quarterly referral partner updates about Breaking Barriers’ programmes and opportunities for clients.  

5. Caseload management

• Depending on client need, you may take responsibility for managing a small caseload of up to 15 clients, delivering quality support.
• Work with clients to assess the opportunities available and draw up support plans to get them into employment, training, or education.
• Monitor clients’ progression towards their goals and provide monthly updates on progress and agreed actions.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Breaking Barriers particularly welcomes applicants with experience of migration and/or a refugee background.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and max 500-word statement outlining:

• Why you are interested in the role
• What skills and experience you would bring to be successful in this role

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11.30pm on Sunday 31 October.

Applications will be reviewed, and interviews will take place on a rolling basis. Please apply as soon as possible.

Refugee Action has supported refugees and people seeking asylum since 1981. We work with people who have survived some of the world's worst regimes, following their arrival in the UK. We get them the basic support they need to live again with dignity. Then we help them build safe, happy and productive lives in the UK.

We do this by providing expert advice and casework, building the capacity of partner organisations, and working with allies to change government policy. Our vision is that refugees and people seeking asylum will be welcome in the UK. They will get justice, live free of poverty and be able to successfully rebuild their lives.

Head of Experts by Experience and Partnership

Refugee Action

£45,859- £48,847 plus London weighting

Location: Can be based in London, Manchester, Bradford, Liverpool or Birmingham. Flexible working requests and job share applications welcome.

To help Refugee Action achieve our ambitious aims, we are now looking to recruit a Head of Experts by Experience and Partnerships to lead a new department and play a central role in the next stage of our fundamental shift of culture and power towards people with lived experience, embedding an anti-racist approach in all that we do internally and externally.

The Head of Experts by Experience and Partnerships will be a critical position, working closely with the Chief Executive and sitting as a member of the Senior Leadership Team. You will be delivering transformative change projects, influencing strategic decisions within the organisation and maximising the engagement and influence of people with lived experience.

This is a unique opportunity for an inclusive, courageous, collaborative leader to work with a highly talented and committed board and staff team to develop and drive Refugee Action forward with passion and humility. We are keen to attract candidates with lived experience as a refugee or person seeking asylum.

Refugee Action is committed to providing training and development support and this role will have an enhanced package of support.

To learn more about this opportunity, please download the appointment brief below. The brief will also provide full application instructions.

Deadline for applications: Wednesday 17th November at 10:00AM

To learn more about this unique opportunity, and to find out how to apply, please read the full appointment brief, on the Prospectus website, which can be reached by clicking on the “Apply on Website” Button.

EU Independent Gender Violence Advocate

Refuge is the UK’s largest provider of specialist services and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. For more information on our work, please visit our website.

Position: Eastern European Independent Gender Violence Advocate - Polish or Albanian speaking 0586
Location: Ealing, Hounslow and Brent, London
Salary: £27,948 per annum
Benefits: a competitive salary with annual progression within points of the salary grade; 28 days annual leave increasing to 30 days; a pension scheme that includes a 6% employer contribution; as well as a comprehensive Employee Assistance Programme

Closing Date: 9:00am 3rd November 2021
Interview Date: 11th November 2021

About the Role:

You will support the service manager in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of gender-based violence, including community housing organizations, BAMER support groups, health, substance misuse, law-enforcement agencies and other voluntary and statutory organizations.

About You:

You will support the service manager in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of gender-based violence, including community housing organizations, BAMER support groups, health, substance misuse, law-enforcement agencies and other voluntary and statutory organizations.

You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player.

Candidates for this role must be proficient in either of the following languages: Polish or Albanian.

Desirable Skills or Experience

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Other information:

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

You may have experience of the following: Community Outreach Worker, Outreach Worker, Charity, Not For Profit, Third Sector, Support Worker, Mental Health, Voluntary Sector, Inclusion, Community Development, Social Worker, Charities, Community Engagement, Social Care, etc.

Ref: 103 969