Regional support officer jobs

Green Templeton College is a graduate community at the heart of the University of Oxford. It brings together students, academics and practitioners with a particular focus on business and management, health and medicine, and social sciences.

We are seeking a Regular Giving and Supporter Engagement Officer to take ownership of the Regular Giving Programme, including digital and postal appeals, stewardship materials, and initiatives such as Giving Day.

To succeed, you will need to have outstanding written and verbal communication skills with experience of producing persuasive content. In addition, you will have a proven ability to build positive relationships and engage confidently with a wide range of stakeholders, including alumni, donors, students and, academic staff.

We offer a unique working environment in the heart of the University of Oxford with a range of benefits including 6 weeks paid holiday.

The closing date is Tuesday, 26th August 2025 at 12 noon. Interviews are scheduled for w/c 8th September 2025.

To Apply, please click on "redirect to recruiter"

Green Templeton College welcomes applications from people from all sections of the community and are particularly encouraging those from diverse groups, such as LGBTQ+ and Black, Asian and Minority Ethnic candidates, who are currently under-represented in the college staff team.

Are you interested in working as part of a high performing legacy fundraising team, helping to generate income that supports people experiencing homelessness to rebuild their lives?

An exciting opportunity has arisen for an experienced Legacy and In Memory Officer to join the St Mungo’s Fundraising team to grow income supporting our aims to end rough sleeping for good. In this role you will be responsible for:

• Managing the steady stream of legacy case work, including pecuniary, specific, life interest, and residuary legacies.
• Working with lay executors, solicitors, co-beneficiaries and family members/friends to sensitively and efficiently administer legacy and in memory gifts.
• Overseeing the process for all legacy and in memory income - working closely with internal and external stakeholders to ensure income is processed accurately and efficiently. Keeping effective records, maintaining the legacy pipeline, and completing reports.
• Working with the Legacy Manager to deliver marketing campaigns to acquire and steward new supporters. Gathering stories to promote legacy and in memory giving internally and externally.
• Collaborating with other teams, ensuring seamless processing and documentation of gifts, marketing campaigns, appeals, and more.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We think this role will inspire someone keen to build on and develop their legacy administration skills, marketing skills and fundraising experience as part of a positive, dedicated and supportive team.  

We are looking for candidates with some experience of legacy administration and marketing who can balance the two sides to this role. The legal administration of legacy income requires excellent attention to detail, but the legacy marketing responsibilities also require project management and creative skills to manage activity that can build on St Mungo’s portfolio of legacy supporters.

• You will be proactive and empathetic with a flexible approach and be comfortable managing your own time and projects.
• You will be comfortable using IT software, databases and systems such as Raiser’s Edge NXT.
• Previous experience of Legacy marketing experience within a charity, and a certificate of Charity Legacy Administration are beneficial but not essential.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am 18 August 2025

Interview and assessments on: 27-28 August 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Work Place
• Great Pay and Other Benefits

You will raise awareness of crime prevention and share stories about communities around the country. As we are a small team, we need to be flexible and support each other, which adds variety to the role. One day you might be creating content for our social media channels, and the next you might be welcoming a Minister to the office.

We are looking for a team-player with excellent written, verbal and digital communication skills. You’ll need to have good attention to detail and be proficient in social media and video production.

You’ll also need to be willing and able to help upskill our volunteers to be able to produce social media content. Being a national organisation across two countries, this role may require some travel to get out and about and support our members.

About SOFT UK

SOFT UK is a national charity supporting families affected by Trisomy 13 (Patau syndrome) and Trisomy 18 (Edwards syndrome). We provide emotional support, information, advocacy, and community connections to ensure no family faces this journey alone.

Purpose of the Role

The Regional Engagement Officer (REO) for Northern Ireland will build and strengthen SOFT UK’s presence in the region. This includes supporting families, developing local community networks, enhancing relationships with healthcare professionals, and coordinating volunteer and fundraising activities to reduce isolation and improve support access for families affected by Trisomy 13 and 18.

Key Responsibilities

1. Community Engagement and Support

• Build meaningful relationships with families affected by Trisomy 13 and 18 across Northern Ireland.
• Develop and facilitate local support meetings, coffee mornings, and family gatherings.
• Provide emotional support, signposting, and information in line with SOFT UK’s values and safeguarding policies.

2. Volunteer Support

• Identify, recruit, and train new volunteers within the region.
• Provide ongoing guidance, resources, and encouragement to existing volunteers to strengthen their impact.

3. Healthcare Professional Engagement

• Develop and maintain relationships with regional healthcare providers to increase awareness of SOFT UK’s services.
• Encourage and facilitate referrals of families to SOFT UK by healthcare professionals.
• Share resources and information to improve understanding of Trisomy 13 and 18 among professionals.

4. Event Coordination

• Organise and deliver regional events such as awareness campaigns, remembrance gatherings, and local fundraising events.
• Support national SOFT UK events by promoting and representing the charity locally.

5. Fundraising and Awareness

• Assist with regional fundraising activities by promoting events, supporting local fundraisers, and identifying new funding opportunities.
• Raise awareness of SOFT UK’s mission through local networks, media, and community engagement.

6. Administration and Reporting

• Maintain accurate records of activities, contacts, and outcomes to report impact effectively.
• Work collaboratively with the national SOFT UK team, contributing to meetings, strategic development, and evaluation.

Person Specification

Essential:

• Proven experience in community engagement, outreach, or support roles.
• Strong interpersonal and communication skills, with empathy and understanding for families experiencing complex medical and bereavement journeys.
• Ability to work independently and organise time effectively.
• Experience in planning and delivering community events.
• Confidence in engaging with healthcare professionals and external stakeholders.
• Basic IT skills, including email, social media, and Microsoft Office.
• Commitment to SOFT UK’s mission and values.
• Willingness to travel regionally and work flexible hours where required (some evening or weekend meetings).

Desirable:

• Experience working within the charity or health support sector.
• Knowledge of the healthcare and perinatal loss support systems within Northern Ireland.

Additional Information

This role requires occasional travel across Northern Ireland. Mileage and travel expenses will be reimbursed in line with SOFT UK policies. The postholder will be expected to work from home and maintain confidentiality, safeguarding, and data protection standards at all times.

Are you a dynamic leader with a passion for healthcare excellence and client-centred service? MSI Reproductive Choices is seeking a Regional General Manager to lead our West Midlands region, ensuring the delivery of safe, sustainable, and high-quality reproductive health services.

Location: West Midlands

Hours: 37.5 hours, Monday to Friday

Contract type: Permanent

Salary: £46,434.55 - £51,078.01 (depending on experience and skills)

�� About the Role

As Regional General Manager, you will:

• Lead and inspire multidisciplinary teams across Treatment Centres.
• Ensure compliance with CQC and regulatory standards as the Registered Manager and Controlled Drugs Accountable Officer.
• Drive continuous improvement in client safety, experience, and operational sustainability.
• Develop and implement strategic plans aligned with organisational goals.
• Champion a culture of inclusion, innovation, and excellence.

�� Key Responsibilities

You will be involved with the setup of new sites across the Region which will include:

• Leading the strategic planning and execution of new site setups within the region
• Collaborating with cross-functional teams to ensure seamless integration of operations, technology, and personnel - clinical and non-clinical
• Overseeing the development of timelines, budgets, and resource allocation for each new site
• Recruitment, induction, and training of a full service delivery team including local leadership

The job description for this role is the 'BAU' following initial site and service mobilisation and travel across the Region and to other Regions will be expected.

✅ What We’re Looking For

Essential Skills & Experience:

• Proven leadership of dispersed teams and P&L responsibility (£5m+).
• Strong interpersonal, negotiation, and communication skills.
• Experience in client-focused service delivery and performance management.
• A passion for inclusive leadership and service excellence.

Desirable:

• Experience in private healthcare or NHS.
• Registered Manager status or equivalent leadership experience.

�� Why Join MSI?

• Forget about the worry over mileage or travel expenses - we've got you covered! Your expenses are reimbursed quickly, within just 10 days
• Enjoy (alongside 25 days annual leave plus bank holidays) enjoy a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday
• Take advantage of perks and discounts on over 4000 retail and hospitality outlets through your Blue Light card
• Access our Employee Assistance Programme and Doctor Line through Westfield Health – 24/7 access to a GP over the phone who can prescribe

The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.

The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 11th August 2025.

The interviews will take place in Birmingham on Tuesday 19th August 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Are you ready to make a difference to a child's education?

With 57 schools, Lift Schools is one of the country’s largest multi-academy trusts. Good governance is critical to school improvement and to the achievement of our strategic objectives. Education governance refers to the systems, policies, and processes through which an education system or institution is controlled, managed, and held accountable to achieve its goals and ensure quality.

This is an exciting opportunity to join a friendly, agile and highly collaborative governance team that is deeply committed to serving schools and ensuring added value through robust governance. We are looking for a diplomatic and self-motivated Governance Officer who will be able to deal with a wide range of tasks and enquiries in an efficient and organised manner. You will be an integral part of ensuring day-to-day delivery of effective governance at all levels, including supporting processes related to parental complaints and pupil suspensions/exclusions, and will act as a main point of contact for schools.

This role plays a crucial part in ensuring that our schools operate within a strong governance framework and that statutory and trust procedures are followed fairly and consistently. You will work closely with school leaders and our regional officers to ensure the effective handling of sensitive and complex matters.

An interest in education governance is warmly welcomed and will be supported through professional development opportunities, but it is not essential for this role.

We’re a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools.  As with our students, we want our team to be empowered to do their best work, supported by the best leadership they’ve ever had.
We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.

We offer you:

• Comprehensive training: Access a wide range of developmental training to boost your career.
• Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
• Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.

This post is due to commence in September 2025 and will be a fixed term, maternity cover position for one year.

Closing date: Tuesday 26 August 2025

Interviews: Will be held the week commencing 01 September 2025

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

This exciting new role will lead on creating and implementing a Fundraising Strategy, applying for grants from trusts and foundations, growing our existing Patrons programme, increasing visitor donations and leading a legacy giving programme.  We are looking for a fundraising professional with a strong track record and the ability to build strong and empathetic relationships. If you have energy, creative problem-solving skills, a real focus on achieving results and want to make a big impact working collaboratively with a team of committed staff and volunteers, this is the role for you. 

The role is office-based in Ripon Cathedral at the heart of this lovely cathedral city.

The Mission of Ripon Cathedral
Ripon Cathedral, with those of Bradford and Wakefield, is one of three cathedrals within the Anglican Diocese of Leeds. It is one of three seats, centres of teaching and mission, for the Bishop of Leeds. In serving the whole Diocese of Leeds, the cathedral serves a population of approximately 2.5 million people across a vast region. This includes the majority of West Yorkshire and the western part of North Yorkshire. The cathedral’s influence also stretches across diocesan boundaries, especially in North Yorkshire where it is regarded as the cathedral serving North Yorkshire Council.

The five broad areas of mission are:
• growing the worshipping community;
• being a mother church of the diocese and proclaiming the good news of the kingdom to the region;
• promoting, developing and conserving our spiritual and built heritage;
• responding to human need in loving partnership;
• striving to safeguard the integrity of creation - Carbon Net Zero.

What you will deliver: 

Creation and implementation of a Fundraising Strategy and a pipeline of applications which secures grant funding from trusts and foundations: Working collaboratively you will research and identify potential new funders, develop relationships with trusts and foundations, prepare compelling grant applications/cases for support and secure funding for priority projects. An exemplary and growing Patrons programme: Working closely with existing Patrons you will ensure Patrons are connected to and involved in the life of the Cathedral, and develop and implement a Patrons development programme. Increased visitor and individual donations: Through creative ways of telling the story, developing a compelling case for support and working to develop volunteer confidence, you will increase the average donation per visitor and grow individual donations. Growth in legacy giving: Leading and introducing a new culture of legacy giving, you will develop and carry out effective strategies for engaging with legacy pledgers, support staff and volunteers to encourage legacy giving, and develop a pipeline. Strong partnerships and great teamwork: You will develop and maintain positive relationships across the cathedral team, with funding bodies, Patrons, donors, supporters and volunteers. Best practice in fundraising: You will ensure that all activity complies with the Code of Fundraising Practice, GDPR and other relevant legislation and best practice.

HOW TO APPLY

The closing date is 9am on 11 August 2025.  Interview dates are given in the recruitment pack.

Applications generated by AI will not be considered.

Please click "Redirect to Recruiter" for instructions on how to apply. 

We’re looking for a passionate and experienced leader to head our sector support and grants team (maternity cover). You’ll bring strong project and people management skills, a commitment to social justice, and a track record of delivering impactful support to external partners. With experience in funder plus support, grant-making, and stakeholder engagement, you’ll help legal advice agencies thrive. This is a high-impact role guiding the development of our sector support programmes to ensure we best meet the needs of organisations providing vital legal help to those most in need. You’ll lead a small, dedicated team and work collaboratively across the organisation to deliver meaningful change.

See attached Recruitment Pack for more details.

At Thomas Pocklington Trust, we’re promoting equality and inclusion blind and partially sighted people in every aspect of society. One of our many missions is to establish Sight Loss Councils across the UK, to tackle local issues and work with businesses and service providers to improve the accessibility of their services.

We are looking for an SLC Coordinator to join us to continue to grow the scope and presence we have already established in the Yorkshire and Humberside region.  We are open to considering candidates who are looking for flexible part-time working as well as those who wish to work full-time.  The salary would pro-rated for less than 36 hours per week.

About the role

The key purpose of the Coordinator role is to support the Senior Engagement Manager to deliver regional Sight Loss Councils across Yorkshire and Humberside and to engage with blind and partially sighted people across the region.  We currently have three Sight Loss Councils (SLCs) in this region, so the postholder will be expected to work alongside the Senior Engagement Manager and coordinate the SLCs activity, focusing on the retention of the volunteers engaged and making sure the projects and work they are involved in, continue with success.

About you

You will have the passion and ability to use your lived experience to influence change, for the benefit of blind and partially sighted people. As an experienced Coordinator, you will engage and support Sight Loss Council members in the implementation of the region’s business plans to bring about change across transport, health and the built environment, as well as areas of local interest such as arts and culture or retail.

You will be a self-starter and work well on your own but will also enjoy being a part of a national team working across the country, with whom you can learn from, as well as share good practice with. Ideally you will need to live within the Yorkshire and Humberside region, as there will be travel within the region every week.

Looking to use your career to stand up for human rights?

Join a bold human rights team taking on China’s occupation of Tibet, and help power the resistance through fundraising. We’re hiring a Fundraising Officer/Senior Officer to grow our movement and amplify Tibetan voices worldwide.

About the Role:

We’re up against a global superpower. Here, your fundraising fights back.

At Free Tibet and Tibet Watch, we are small but tireless: up against one of the world’s most powerful regimes, the Chinese Communist Party (CCP). We’ve adapted rapidly to an unpredictable fundraising landscape, and we’re looking for someone equally bold, creative and committed to help us grow. You may be early in your fundraising journey or already have experience generating income from individual giving or trusts and foundations. Either way, if you want to build your skills while contributing to urgent and meaningful human rights work, we want to hear from you. Depending on your experience, we will appoint at Fundraising Officer or Senior Fundraising Officer level.

About Free Tibet and Tibet Watch:

We stand with Tibetans: for their homeland, their identity, their future, and against China’s brutal occupation.

Behind closed borders, injustice thrives. We break them open with facts and campaigns. Tibet Watch exposes the truth from inside occupied Tibet through evidence and world-leading research. Free Tibet turns that truth into action, with hard-hitting campaigns and relentless advocacy that make the world pay attention. Together, we’re building a global movement that’s impossible to ignore. Tibet can be free. It must be free. And one day, it will be.

Job Description: Fundraising Officer / Senior Fundraising Officer

• Location: Brixton, London / Remote

• Salary: £29,000-£32,000 pro rata, depending on experience

• Hours: 4 or 5 days per week (28-35 hours)

• Reports to: Fundraising Manager

• Deadline to apply: 9am, Wednesday, 6 August 2025

• Interviews from: Wednesday, 13 August 2025

What We Offer:

• Flexible hybrid working and a supportive, mission-driven team

• A culture that values both results and staff wellbeing

• Robust remote working policies and flexible hours

• Generous leave: 25 days + public holidays

• Strong training, development and career progression

• Interest-free season ticket loans

• Pension contribution

Main responsibilities

• Assist the Fundraising Manager with income-generation activity across the organisation.

• Support the Fundraising Manager with the execution of the fundraising strategy.

• Assist Fundraising Manager with Major Donor fundraising.

• Work to ensure that you and the Fundraising Team’s KPIs and targets are met.

• Take ownership of all direct marketing campaigns including postal and online appeals, upgrade and reactivation mailings, email campaigns, regular giving recruitment and lead generation.

• To lead on all fundraising logistics, which includes having full responsibility for the incoming and outgoing post.

• Coordinate paid recruitment by collaborating with the Digital Engagement Team and work on supporter journeys, with sign-off from the Fundraising Manager.

• Provide monthly analysis and reports on fundraising campaigns/appeals and recruitment of new supporters/grants.

• Research new funding opportunities.

• Write and coordinate applications for financial support from appropriate trusts and foundations.

• Regularly check in on prospective trusts and foundation donors/application progress and reporting.

• Coordinate, attend and assist with organising events. 

• Ensure that supporter records are all kept up to date (in-keeping with GDPR guidelines) on the database/CRM. 

• Ensure that supporter journeys are regularly assessed and of the highest standard. 

• Be responsible for handling fundraising queries from supporters and ensuring they are answered promptly and appropriately.

• Recruit and manage (1-2) fundraising volunteers to further support the Fundraising team and activities.

• Craft strong fundraising/marketing copy for the organisation as a whole

• Contribute to Free Tibet’s twice annually printed magazine, where needed.

• Support the Fundraising Manager with budgeting and spotting key areas of success/failure and aiding in the prompt response to either situation. 

General responsibilities

• Assist with responding to queries from supporters and donors on a daily basis.

• Participate in weekly team meetings and monthly finance/fundraising meetings.

• Support the Head of Income in all areas of fundraising activities. 

• Assist with the smooth running and financial sustainability of the organisation.

• Aid in the day-to-day running, migration and organisation-wide implementation of a new Client Relationship Management (CRM) system. 

• General administration duties. 

Person Specification

Essential 

• Clear passion and interest in fundraising — whether it be learning new skills or developing this area of expertise. 

• Some experience securing and/or managing individual giving OR major donor fundraising.

• Strong communication skills (internally with other colleagues and externally with supporters) including the ability to write clear and persuasive fundraising copy.

• The ability to write applications to secure grants from trusts and foundations and reporting.

• Ability to take initiative, manage competing priorities and ensure deadlines are met.

• Commitment to Free Tibet’s mission. 

Desirable

• CRM and fundraising analysis experience.

• Digital fluency in direct relation to fundraising i.e. email marketing and social media.

• Some experience managing staff or volunteers.

• Experience working in a third-sector organisation would be an advantage.

Application Process

Please send a CV and personal statement outlining your suitability for this post to recruitment(at)freetibet(dot)org. The deadline for all applications will be Wednesday 6th August 2025 at 9am. Interviews will be held from Wednesday 13th August 2025. We look forward to receiving your application.

Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)

Contract: Associate

Hours: Variable, according to demand for services/caseload and role in investigation

Salary: £25.25 per hour

Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About the role

We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.

The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.

The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.

Please note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Please note this is a rolling recruitment campaign

Interview date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Job Title: Housing Officer

Salary: £34,298 - £38,109 per annum. Dependent on skills and experience

Hours: Full time (35 hours per week)

Location: Mainly home based while covering a patch in Aylesbury, Oxford and the surrounding villages in Buckinghamshire. There is a requirement to travel and to visit the regional office for 121’s and Team meetings.  This patch would ideally suit someone living in or around Aylesbury

Benefits: 25 days leave, plus bank holidays and an additional 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.

About us

Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We own and manage homes in rural and urban locations, and we are England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities 

We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.

About the role

As one of our Housing Officers you will be responsible for delivering housing services directly to the residents on your patch reporting into a Housing Team Leader. You will deliver a full range of tenancy and estate services, including:

• Allocations
• Managing rent arrears
• Managing cleaning and grounds maintenance services
• Undertaking health and safety inspections
• Managing antisocial behaviour
• Dealing with a wide range of other tenancy enquiries and issues.

In this role, no two days are the same and you will have a real impact on people’s lives. 

It’s a great opportunity for someone who has housing management experience and wants to take on a fully generic housing management role.

For more information on the role, please see the attached Job Description.

About you

You will need to be customer focussed and enjoy getting out and about meeting our residents. You will be self-motivated and be able to manage your own time effectively.

As this role is home based, you will need to be able to work under minimal supervision.

You will be organised, have an eye for detail and enjoy ‘getting stuck in’ to resolve resident issues, working in partnership with Hastoe colleagues and external organisations.

You will need to be able to drive and have access to your own vehicle as all our Housing Officers cover their own geographical area.

You will be as committed as we are in developing you in the role with access to training and career development. You’ll also need:

• Housing Management experience 
• Strong communication and interpersonal skills
• Problem solving skills and the ability to handle challenging situations
• Experience of managing a diverse workload and effective task prioritisation
• Ability to understand and implement accurate legal documentation and applicable legislation.

Benefits provided

Annual Leave:  Starting at 25 days, plus bank holiday and an addtional 1.5 days complimentary leave, along with the option to purchase additional leave.

Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level plus 2%, up to a maximum of 8%.

Other benefits include:

• Flexible working opportunities.
• Annual leave increasing with length of service up to a maximum of 28 days (pro rata for part time employees).
• Discounts for local shops, restaurants and gym membership.
• Cycle and Car Leasing Scheme.
• Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
• Health Cash Plan (a type of health insurance).
• 3 x Life Assurance from day 1, for all pension holders. 
• A supportive working environment with ongoing learning and development opportunities.
• Long Service awards.

A personal note from Claire Owen, your hiring manager:

“Working in the Housing team is great because no two days are the same, this role is a great opportunity to join an amazing team and organisation where you will be fully support to develop and progress your career.”

This post is subject to background checks. For more information on this, please see the advert on our Careers Page.

Senior Business Development Officer 

UK-wide

£32,145 per annum (pro rata for part time hours)

 Ref: 25REC 

Part Time: 30 hours per week – happy to talk flexible working

Base: Hybrid working at any UK Sustrans Hub 

About the role

We have a new opportunity for a Senior Business Development Officer to join Sustrans. In this pivotal role, you'll support Sustrans’ commercial strategy by leading and improving our competitive bidding process and delivering high-quality business development support across the organisation.

Key responsibilities will include:

• Championing innovation in our business development approach
• Developing compelling new offers and refining internal processes
• Providing expert bid-writing guidance and quality assurance
• Fostering collaboration across teams and leveraging internal expertise
• Strengthening Sustrans’ ability to win new opportunities and build strong, strategic partnerships

This is an exciting opportunity to influence the future of sustainable transport by helping us grow our impact and reach.

Candidates should be based within the geographical area with regular travel expected to the nearest hub.

About you

As an excellent communicator, you work well with other people and develop strong relationships. 

You have experience of working in business development or a relevant setting. You have previously developed successful funding bids and competitive tenders. You work well with others, identifying new opportunities and gaps in the market. You coordinate activities using an established process - holding people to account and meeting deadlines. Your copy is of a high standard and you are confident reviewing others' work. You have a proactive mindset with a focus on quality, impact, and continuous improvement. 

Previous experience of working in this area isn't a necessity. If you are well-organised, with an eye for detail, and work well with others - we'd welcome an application from you.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 13 August 2025.
• Interviews will take place in via MS Teams during the 1st or 2nd of September 2025

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.