Relationship manager jobs in kensington and chelsea, greater london
Job Title: Member and Supporter Experience Officer
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Dates: 27th and 29th May
*This role sits within a pay grade with a pay range of £25,601 to £32,089. The salary on appointment will be set at the lower end of the pay range, to a maximum of £27,568 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.
This role is instrumental in ensuring a seamless supporter journey, helping to attract, welcome, and retain supporters while providing valuable insights to the organisation to improve supporter experiences. As an ambassador for supporters, the role also contributes to the organisation’s ability to deliver its charitable mission.
Key responsibilities
Supporter Engagement
- Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.
- Triage enquiries, referring complaints, safeguarding and safety matters to the specialists in the organisation and escalating other enquiries as needed to subject-matter experts.
- Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
- Acknowledge and thank donations and other payments in a timely and personalised manner.
Payment processing
- Handle and manage the Direct Debit cycle, ensuring accuracy, compliance and timely processing with support from colleagues and finance.
- Provide monthly KPIs related to Direct Debits to Head of Member and Supporter Experience.
- Process and manage in-bound financial payments in an accurate and timely manner, managing any reconciliation as required.
- Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.
- Support our auditors and finance team on any reconciliation or financial enquiries.
Data integrity and CRM Management
- Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.
- Share key supporter data and insights within the organisation to elevate the supporter voice.
- Support key supporter administration tasks (e.g. welcome pack data send)
Problem-solving and complaints handling
- Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.
- Handle complex technical enquiries related to our digital tools such as app, website, insight hub.
- Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.
Volunteer support
- Provide training and support to key volunteers, such as Membership Secretaries, helping them to attract, welcome and retain members.
- Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.
Continuous improvement
- Input into new digital development to ensure supporters receive value, and to minimise pain points
Other
- Undertake such other duties as may be reasonably required of the post.
- Engage and proactively develop excellent working relationships across the organisation.
The person
Knowledge, Skills and Experience
Essential:
- A high standard of organisational, interpersonal and communication skills.
- An excellent telephone manner.
- An ability to maintain high levels of accuracy at all times.
- Ability to adapt style, tone and content to provide a tailored service to supporters.
- Ability to show initiative and determination to investigate and solve complex enquiries.
- Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.
Desirable:
- Proven experience of working in a busy customer/supporter service environment.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!
Reporting directly to the Head of Planning and Reporting, the Management Reporting Lead will be responsible for identifying, designing, and implementing KPIs and reporting tools that provide clear, concise, and actionable insights to a variety of stakeholders. They will analyse trends and performance data to highlight emerging risks and opportunities, ensuring issues are addressed early to support financial viability. The role requires the ability to translate complex data into meaningful summaries for both financial and non-financial audiences, enabling informed decision-making and continuous improvement across the organisation.
Interviews will be held on Microsoft teams on the 2nd June
The closing date of this role may close early depending on the volume of applications.
About the role: Your main duties will include:
- Support the Head of Planning and Reporting in business analysis and KPI reporting
- Identify, design, and implement meaningful KPI's and reporting frameworks to monitor performance and support decision-making.
- Develop and deliver clear, concise and actionable reports tailored for both financial and non-financial audiences.
- Foster a culture of continuous improvement, striving to add value to financial processes and reporting.
About you: The successful applicant will have:
- Part Qualified Accountant - ACCA/CIMA.
- The ability to communicate effectively (both written and verbal) at all levels both within the organisation and externally to build effective relationships with Finance & Operations staff.
- Proven experience of using data-driven analysis to identify issues and opportunities, delivering clear recommendations that have led to measurable cost savings, improved performance, and strategic business impact.
- The ability to initiate action and motivate others. To be confident and persuasive, able to inspire others in order to achieve desired outcomes.
- High organised, logical with a practical approach and able to prioritise.
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03 003 039 150.
- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
The role:
A great opportunity for you to join our small, friendly team and make a real difference to people’s lives by:
Coordinating and bringing together the day-to-day planning, monitoring and tracking of assigned workstreams, to report as per SCIE’s agreed Governance process for the DHSC Programme.
With a proven ability to draw on and shape, sustain and lead on Programme Management you will coordinate activity that requires collaboration with a range of different stakeholders, creating appropriately robust but flexible processes and structures.
Working closely with responsible Programme Head and Programme Director to support a proactive approach to organisation, problem-solving and innovation.
What we are looking for:
Example as below
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Understanding of project and budget reporting, with the ability to prioritise effectively.
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Ability to build positive relationships with colleagues and external partners.
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Good oral and written communication skills.
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Strong planner with good attention to detail, communication, time management and analytical skills.
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Proven ability to analyse qualitative and quantitative data to report on variances in performance of KPIs.
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A proactive approach to organisation, problem-solving and innovation.
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Commitment to equity, diversity, and inclusion
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Understanding of Social Care Practice
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Experience of leading programmes
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Experience of leading teams
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Experience of using ICT effectively
What we offer in return:
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service. Benefits of working for SCIE can be found here Work for the Social Care Institute for Excellence - SCIE
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The client requests no contact from agencies or media sales.
Job Brief
We are seeking a dynamic and compassionate leader to oversee the design and delivery of person-centred community programs, manage wellbeing and support services, and lead the development of a thriving volunteer team. This is a unique opportunity to shape impactful services that make a real difference in people’s lives, while nurturing a supportive, values-driven environment for staff, volunteers, and community members.
A collaborative and community-focused professional, you will be passionate about fostering wellbeing, inclusion, and cultural connection across the Irish and wider communities in London. This is a unique opportunity to join the London Irish Centre at a transformative time in its history, leading impactful engagement initiatives and wellbeing programs that support the charity’s strategic vision of empowering and enriching lives through Irish community and culture.
About You
- You have solid experience working in community engagement, wellbeing, or support services, ideally within the charity, public, or community sectors.
- You are passionate about making a difference and bring a positive, proactive attitude to your work.
- You are a supportive and motivating team leader with a track record of successfully managing people and delivering community-focused services.
- You are a confident communicator with strong interpersonal skills, able to build relationships across diverse teams and communities.
- You are experienced in coordinating projects or services, with excellent organisational skills and the ability to manage competing priorities.
- You are flexible, approachable, and comfortable working in a dynamic environment where no two days are the same.
Key areas of responsibility
- Lead, manage and support the programmes and support team, and oversee volunteer coordination to deliver high-quality community focused services.
- Enhance team members performance, learning, development and wellbeing through supervision, appraisals, and training.
- Develop and implement inclusive and engaging community programmes that respond to the evolving needs of the community.
- Manage direct support services, ensuring safe, person-centered and best practice case management.
- Develop and manage the volunteer strategy, including recruitment, training, development, and retention of volunteers alongside the Director of Community.
- Act as a Safeguarding Lead, supporting the duty manager system and working with senior leadership to maintain high safeguarding and safety standards.
- Work collaboratively with all Community Services teams and other internal teams to provide holistic wraparound support to community members.Manage and promote effective use of internal systems, including the database (Beacon).#Prepare reports, support funding bids, and contribute to strategic reviews and projects.
- Represent the organisation across external networks.
- Proactively build partnerships to enable collaborative service delivery and the sharing of best practice.
- Any other tasks and duties at the direction of the line manager.
This job description is a guide to the nature of the work required of the Community Engagement and Wellbeing Manager. It is not wholly comprehensive or restrictive and may be reviewed as required.
Employee Benefits
· Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of service pro rata).
· Enhanced sick pay - 4 weeks of contractual hours on full pay after completion of probationary period pro rata *
· Enhanced maternity and adoption leave pay*
· Cycle to Work Scheme*
· Tech Scheme*
· Eyesight tests and contribution to corrective glasses*
· Jury Duty leave pay*
· Employee Assistance Programme.
· Complimentary tickets to select events.
· 50% discount on LIC education courses (subject to availability).
· 20% discount at the LIC shop and 10% discount at the LIC bar.
· Mindfulness app membership*
*Only available to staff on contracts of a minimum of 12 months
LONDON IRISH CENTRE
OUR SIX CORE VALUES
At the London Irish Centre we strive to be:
1. Welcoming
2. Compassionate
3. Inclusive
4. Creative
5. Community-centred
6. Sustainable
The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.
Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing.
To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
Why now? After nearly five years in the role, our Head of Fundraising is moving on. Over the past two consecutive financial years, we have raised approximately £1 million – primarily through trusts and foundations, corporate donors, and individual supporters. As the successful candidate, you and the team you lead will play a pivotal role in maintaining this level of fundraising success, ensuring our vital work with young people continues to flourish.
The Role: We are looking for someone with a strong track record in fundraising and grant management, who is particularly motivated to join Khulisa because of a deep commitment to our mission – supporting the wellbeing and mental health of young people.
The post holder will be required to work from home permanently but be willing and able to easily travel to various locations as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.
To apply: Application is through Charity Jobs. To apply, please submit a CV and a Cover Letter (no more than two sides of A4), clearly demonstrating how your skills, experience and potential meet each of the criteria listed under ‘Abilities/Experience’ and ‘Knowledge/Skills’ in the person specification. Shortlisting will be based on how well you meet these criteria, so please provide specific examples wherever possible.
Please download the attached job pack to read more. We look forward to recieving your application!
Diversity, Equity and Inclusion We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential
Cover Letter (no more than two
sides of A4) should clearly demonstrate how your skills,
experience and potential meet each of the criteria
listed under ‘Abilities/Experience’ and
‘Knowledge/Skills’ in the person specification (see attached job pack).
Shortlisting will be based on how well you meet these
criteria, so please provide specific examples wherever
possible.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role
We are looking for an entrepreneurial and ambitious Business Development Manager to lead our organisational efforts around income generation. The role is ideal for someone with experience in fundraising and/or business development interested in leading the work of a small but impactful and highly respected charity in the health and social care space.
At National Voices, fundraising responsibilities are shared across the organisation, so it is important that the successful candidate is able to work in a collaborative way with others and is just as happy with rolling up their sleeves and writing bids and supporting others to.
National Voices’ is a unique organisation and so we are keen to bring on board a Business Development Manager who understands what our niche offer is and can work creatively to find funders and clients who are interested in that. We’re proud to be an organisation:
- Which brings together 200+ health and care charities, connecting us with the experiences of millions of people.
- With an impactful policy and public affairs function, which is able to get into the room with top policy and political figures to make the case for a more person-centred and equitable health and care system.
- With a strong research function, which is able to credibly and impactfully bring together the insights of people who experience health inequalities and people with long-term conditions in a way that informs and improves the practice of decision makers in the NHS and social care.
- With a skilled lived experience team, that works to develop the skills and knowledge of decision makers in health and care around co-production and co-design, and invests in the skills and agency of people with lived experience of health and care.
- With a strong focus on reducing health inequalities and a commitment to anti-racist and anti-oppressive approaches to our work.
While your primary role will be raising funds for National Voices, you will need to be confident in acting as an ambassador for the organisation and in conveying who we are, what we do and the key priorities of our members and people who use health and care.
Responsibilities
Maintain and grow a strong pipeline of funders and clients
- Overseeing the work of our Membership, Development and Partnership Officer in bringing together weekly information on publicly advertised funding opportunities, periodically testing new search words in line with our strategic and commercial interests.
- Ensuring we have access to relevant tendering frameworks.
- Maintaining a pipeline of charitable Trusts and Foundations.
Write and submit bids, and support others to
- In some instances, leading on bid writing – drafting, costing and submitting high quality bids for both project and core funding.
- In other instances, buddying with staff members on bids – carrying out initial call with funders to check fit of projects, supporting with budget development, sharing previous relevant tender responses to support bid writing, supporting submission, leading on the social value response and more.
Support and co-ordinate fundraising efforts of the staff team
- Co-ordinating the triaging and prioritisation of funding bids within the team, in line with our strategic priorities.
- Matching project ideas from across the team with funding opportunities.
- Organising fundraising meetings and ensuring the organisational income generation tracker is up to date.
- Supporting members of the staff team to develop their business development and fundraising skills.
- ·Providing advice and support to the wider team on compliance with our organisational ethical fundraising policy, the ABPI code, the ABHI code and the Code of Fundraising Practice.
- Maintaining our rate card.
Maintain and develop relationships with prospective funders, clients and organisations we may wish to partner with on funded projects
- Maintaining and developing relationships with grant funding teams at pharmaceutical companies – keeping them updated on our priorities and pitching potential projects for grant funding.
- Alongside other managers and the Senior Management Team, maintaining and developing relationships with development teams at organisations we may want to partner with – consultancy firms, think tanks, research agencies and more.
Manage our partnership scheme
- Take lead responsibility for client management and renewals for organisations on our partnership scheme.
- Coordinate responses to partnership requests within our staff team. Co-ordinate, develop and oversee the delivery of our partnership offer.
General
- Line-manage staff, in the first instance our Membership, Development and Partnership Officer, to include appraisals, setting objectives, monitoring performance and supporting development.
- Review our income generation approach regularly and making suggestions for improvements, using insights from both successful and unsuccessful bids.
- Report progress on our income generation to the board on a quarterly basis.
- Take a pro-active approach to including our members and people with lived experience in all areas of our work.
- Follow processes set out to measure, monitor and communicate the impact of our work.
- Support good project, financial and data management.
- Contribute to the team’s planning activities and undertake other relevant duties as appropriate.
- Deputise for other members of the team when needed.
- Be prepared to take part in full day events, including providing planning and support.
- Be prepared to take part in events outside of core hours, when sufficient notice has been given
Person specification
Values, attitudes and behaviours
- Passionate about National Voices’ mission and work.
- Proactive, flexible and responsive
- Comfortable working in a team, as well as under own initiative
- Entrepreneurial and commercially savvy.
- Calm under pressure and able to work to tight deadlines while maintaining accuracy.
- Committed to reducing inequality and embracing diversity.
- Comfortable with a range of views and perspectives and keen to make connections and build relationships.
- Willing and confident to assert views, constructively challenge others and receive constructive feedback.
Skills and abilities
- Excellent bid writing skills.
- Excellent communication skills, both written and verbal.
- Strong organisational and project management skills, including demonstrable ability to prioritise workload and maintain quality.
- Excellent people skills, able to work collaboratively and flexibly in a small, friendly team, and communicate and collaborate with a wide range of external stakeholders at all levels
- Ability to embed clear and reliable processes amongst a team of creative and busy people.
- Strong IT skills including Microsoft Office programmes, CRM systems, online conference/meeting software and other programmes where required.
- Able to work well under pressure and to tight deadlines while maintaining attention to detail.
Experience, knowledge and understanding
- A proven track record in securing funding in the health and care space.
- A strong understanding of health and social care.
- Experience in strategy development and delivery around income generation, fundraising or sales.
- Experience of winning work through competitive tendering (desirable).
- Experience of securing funding from Trusts and Foundations (desirable).
- Experience of client / account management (desirable).
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to-face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time.
We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Equality and inclusion
As reflected in our Equality Action Plan, we are committed to being a truly diverse organisation. We want to ensure that our trustees, staff members, lived experience partners and volunteers come from a wide range of backgrounds, each bringing their own unique perspectives and experiences. We want to ensure that everyone feels heard and is fully able to participate and thrive.
We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. So we strongly encourage people from a Black, Asian or Minority Ethnic background, and people who live with health conditions or disability to apply. Our offices are fully accessible and we are an LGBT+ friendly employer. Men are currently underrepresented in our team so we would welcome applications from men and non-binary people.
We welcome applications from people who have been in contact with the criminal justice system. For some roles, you may be asked to undergo a basic or enhanced DBS check, but you will only be deemed ineligible for roles which relate to any offences on your criminal record.
We have a range of benefits in place to ensure everyone can thrive, for example:
- We are a Disability Confident employer
- We offer enhanced parental and sickness leave
- We offer flexible working wherever possible
- We provide our employees with an annual wellbeing allowance
- And much more
Please apply by 26th May We will let you know the outcome of your application by 5th June Interviews will be held on 9th June 2025 Via Teams.
Please note, we will be blind shortlisting all applications, so we ask you not to include your name in your application.
If you are invited to interview, we will ask you about any reasonable adjustments you will need to be able to participate. We will share interview questions in advance of the interview. If you require any adjustments at any stage of your application, please do not hesitate to get in touch with Matthew Haslehurst Director of Finance and Operations
Please specify any access or other requirements of which we need to be aware for the online interview.
The client requests no contact from agencies or media sales.
About UKCF
At UK Community Foundations (UKCF), we put inclusivity at the forefront of all we do, we put relationships first and we are ambitious for our members and the communities they serve.
Everyone should have the opportunity to have a fulfilling life and to feel they belong. This can’t be mandated by government, or done to people, only with them. Change needs to be driven by people who understand the local situation and our support makes this possible.
UKCF is a national network of community foundations based all over the UK. Community foundations connect philanthropic people with local causes that matter to them. They are charitable organisations focused on supporting a defined geographical area by leveraging funds to support community needs and local organisations making a difference. As well as supporting our members, at UKCF we explore social challenges, we provide national funding and we work with those who have the solutions to improve lives.
Benefits of working at UKCF include 30 days holiday plus 8 bank holidays, up to two days paid leave for volunteer days, season ticket loans available, enhanced pension and a flexible working plan. As a disability confident employer, we encourage applications irrespective of your age, disability, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex or sexual orientation.
About the role
This is an exciting opportunity to join the senior leadership team at a time of growth, ambition and innovation. We are looking for a strategic, expert and collaborative Director of Partnerships and Insight to help us build and deliver impactful national partnerships that bring real, measurable benefits to communities across the UK.
You will be responsible for the development, delivery, and evaluation of high-value, strategic partnerships—whether with government departments (such as DCMS), major trusts and foundations (like the Henry Smith Charity), corporate partners, or other longstanding partners (such as the National Emergencies Trust).
You’ll work closely with community foundations to shape strong proposals and lead the end-to-end implementation of partnerships and programmes.
You’ll also play a key role in helping UKCF and the wider network become more insight-led and data-driven—strengthening our approach to programme design, learning, and impact evaluation. You’ll work closely with our Digital Transformation team to embed best practice in the use of data and evidence.
This role requires exceptional relationship-building skills, confidence working at a national level, and the ability to develop and articulate clear theories of change and evaluation frameworks. Subject expertise in areas such as philanthropy, AI, social cohesion, neighbourhood health or climate is desirable.
You will report to the CEO and be a key member of the Senior Management Team.
Key responsibilities
Strategic partnerships development
You will lead the identification, development, and stewardship of national strategic partnerships that align with UKCF’s mission and deliver meaningful outcomes for our partners and for communities across the UK.
This includes initiating and negotiating collaborations with government departments, large foundations, businesses, and sector partners. Working closely with community foundations across the country, you will co-create proposals and programme designs that draw on local expertise and deliver impact at scale.
From inception to evaluation, you will oversee the full partnership lifecycle, ensuring robust governance, clear communication, and high-quality delivery throughout.
Insight and impact
A central part of the role is to embed a strong culture of learning and evidence across UKCF’s national partnerships. You will shape and implement theories of change and robust evaluation frameworks, working with partners and community foundations to ensure that programme outcomes are clearly defined, measured, and communicated.
You will collaborate with the Digital Transformation team to improve our use of data and insight, driving forward a more evidence-led approach to programme design and influencing. Through this work, you will help generate actionable insights that inform future partnerships and strengthen our case for support with funders and policymakers.
Leadership and collaboration
You will manage our Programmes Officer, with responsibility for supporting their professional development. You will work closely with the Chief Executive to develop plans for growing the team, grounded in the need to ensure financial sustainability.
As a member of the Senior Management Team, you will play a key role in strategic decision-making and organisational development. You will provide visible leadership across UKCF, championing collaboration and innovation internally and externally.
You will cultivate strong, trusting relationships with a wide range of stakeholders, including community foundation leaders, funders, and public sector partners. Representing UKCF at high-level events and forums, you will contribute thought leadership on place-based philanthropy and community-led change. In all your work, you will model inclusive leadership and ensure our partnerships reflect our values and commitment to equity and social justice.
Who we’re looking for:
We’re seeking a dynamic and experienced leader who thrives in collaborative environments and is motivated by the power of local action to drive national impact. You’ll combine deep subject knowledge with the ability to build coalitions and bring new ideas to life.
You don’t need to meet every single criterion to apply—we are keen to hear from people with a passion for this work and the ability to grow with the role.
See the full job description for more detail.
Every UK community should have access to an agile community foundation, known for identifying local need and providing resources that empower change.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
About the Role:
This role is crucial in the long-term retention and growth of our partnership revenue streams. The role requires strong interpersonal, negotiation, and project management skills to maintain and nurture mutually beneficial strategic alliances to enhance Urban Synergy’s capacity and reach. The position also provides value to our partners and will ensure our collaborations with businesses, foundations, government agencies, and non-profit organisations are sponsored, supported, and sustainable.
We will be looking for someone who can offer more to really get themselves stuck into Urban Synergy to help grow the company and develop the role into their own.
What You'll Do:
Build and maintain strong relationships with existing and potential Corporate partners within FTSE 250.
Develop and implement a partnership strategy to enhance financial support and resources for Urban Synergy programmes.
Develop tailored partnership packages that align with the philanthropic priorities and interests of our Corporate partners.
Prepare compelling and professionally written proposals and presentations to potential corporate partners. Ensure they are aligned with the interests of potential partners.
Effectively communicate the impact and benefits of partnerships to prospective sponsors.
Lead negotiations and finalise partnership agreements, ensuring alignment with Urban Synergy's values and goals.
Work with legal and finance teams to ensure contract compliance.
Collaborate with programme managers to ensure seamless integration of corporate partnerships into Urban Synergy's initiatives.
Provide regular updates to the leadership team on partnership progress and outcomes.
Work closely with the finance team to manage and report on the financial aspects of corporate partnerships.
Ensure budgetary alignment with partnership goals and objectives.
Who we are looking for:
Proven experience in a partnership development or similar role, preferable within the non-profit sector.
Bachelors’ Degree in Business, management, marketing, or a related field (or equivalent work experience).
Works collaboratively within a team and also work independently
Comes with ideas and suggestions on how to develop and nurture our partnerships.
Self-starter, who is results-oriented with a track record of achieving fundraising targets.
Is socially dynamic, successful at networking and is able to nurture and maintain positive relationships
Strategic thinking and ability to align partnerships with organisational goals.
Exceptional writing and communication skills and displays a commitment to excellence through careful attention to detail.
Strong organisational and project management skills.
Proficiency in fundraising software, CRM systems, and Microsoft Office Suite.
Knowledge of ethical fundraising practices and compliance regulations.
Collaborative and strategic builder.
If you are a curious and empathetic individual committed to making a positive impact on the lives of young people, we encourage you to apply for this exciting opportunity to join our team at Urban Synergy.
Urban Synergy is an equal opportunity employer and welcomes candidates from diverse backgrounds.
Who we are:
Urban Synergy, an award-winning youth empowerment charity, is seeking a highly motivated and experienced Partnership Manager to join our growing team. This position is responsible for driving the development of strategic partnerships with corporate entities and plays a pivotal role in expanding Urban Synergy's reach and impact through meaningful collaborations aligned with our mission to make a long-term positive impact on the lives of young people.
Founded in 2007, by our CEO Leila Thomas, Urban Synergy's mission is to inspire, guide, and ignite the ambitions of young people aged 9-24 years. We focus on early support to build confidence and demonstrate to young people that the world is their oyster. Through our mentoring programmes, we create a positive and lasting impact on the lives of our beneficiaries by fostering personal development, building self-confidence, and providing guidance to help them achieve their goals.
Work environment
Flexible hybrid working. You will be required to travel to London on a regular basis to meet the team, and other in person meetings, sponsored events and Partner organisations.
Urban Synergy is unable to sponsor individuals to work in the UK.
Job Types: Full-time, Permanent
Pay: £40,000.00 per year
Benefits:
-
Company pension
-
Work from home
Schedule:
-
Monday to Friday
Ability to commute/relocate:
-
London: reliably commute or plan to relocate before starting work (required)
Education:
-
Bachelor's (preferred)
Experience:
-
Partnership Management: 3 years (required)
Work authorisation:
-
United Kingdom (required)
Work Location: Hybrid remote in London
The client requests no contact from agencies or media sales.
£40,500 - £47,700 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We have a fantastic opportunity for a highly motivated and results-driven Solutions Manager to join an established development team at one of the most dynamic and fastest growing charities in the UK.
The Solutions Technology Team are dedicated to enhancing the delivery technology solutions we provide. Data underpins the insight that informs our decisions and shapes the way we build lasting relationships with our customers — from service users and fundraisers to campaigners and volunteers. As an organisation, we’re on a journey to transform our culture to be driven by data and insight, and this role will play a pivotal part in making that vision a reality.
With a focus on aligning technology solutions with business needs, the Solutions Manager will review requirements and turn them into clear, actionable project plans. You’ll oversee the full solution delivery process, including managing timelines, budget, resource allocation and risk mitigation. You’ll also manage the general maintenance of our bespoke in-house applications, which include bespoke ETL system, and front-end web applications.
You’ll be supporting the Head of Technology and Solutions with software architecture, databases support, network infrastructure, and relevant programming languages to a degree that enables you to grasp technical discussions and identify potential challenges. Our in-house development platforms are built using PHP and Microsoft SQL Server and leverage robotic automation tools such as Toca.io and Power Automate all hosted-on Azure cloud infrastructure.
Acting as line manager, you’ll oversee and coordinate the day-to-day work of our Solutions technology team, supporting two Developers, a Business Analyst and third-party developers to deliver projects on time and in line with business needs.
What we want from you
We’re looking for a Solutions Manager with a strong understanding of the development lifecycle, business analysis, requirements gathering, database design, optimisation, and general programming. You’ll need to be comfortable overseeing and helping to shape the architecture of our bespoke in-house applications, while taking ownership of existing systems — understanding how they’re built, how they work, and the part they play within the organisation.
You’ll have proven experience in managing teams (both in-house and external) and providing coaching and development opportunities to help your team perform at their best. Experience with both Agile methodologies and the software development lifecycle (SDLC) will be essential, as you lead the team to deliver high-quality, timely solutions.
Problem-solving and decision-making will be at the heart of your role, and your excellent communication skills will enable you to explain complex technical concepts clearly to a variety of audiences, from technical teams to non-technical stakeholders.
If you’re looking for a position where you can make a real impact every day, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Ally's to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Ally's to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Monday 26th May 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 2nd June 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Advice Services Manager
Responsible to: Operations Manager
Hours: 35 hours per week
Salary: £36,000 - £42,000 FT (depending on experience and qualifications)
Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP) + other locations if required
Contract: Permanent (subject to continuation of funding)
Please Note: DBS check will be required
JOB OVERVIEW
Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity for someone already working in an advice role and looking to take the next step in their career to join the Brent Irish Advisory Service (BIAS) as Advice Services Manager.
The Advice Services Manager will take the lead on BIAS’s day-to-day advice services, managing a small team of welfare and housing advice specialists to ensure that we provide the highest-quality service to our clients. You will need to have experience of delivering front-line benefits and/or housing advice, strong people skills and the ability to build good working relationships with staff and clients, along with excellent organisational abilities to ensure that casework and projects are delivered on time.
In 2025, BIAS is expanding its successful Brent-based welfare and housing advice service into Haringey borough. The Advice Services Manager will work closely with the Operations Manager to build and develop the new advice service in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal client base.
This role will also involve working with the leadership team to help identify areas for future development and support grant applications and reporting, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.
If you are an experienced advice specialist and are looking to step up but don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.
KEY WORK AREAS AND MAIN DUTIES
Staff management
- Managing a small advice team, ensuring the quality of the advice provided.
- Providing support, supervision and training to staff on the delivery of advice services, ensuring that appropriate advice is provided and casework deadlines are met.
- Ensuring good teamwork and lines of communication between staff and partner organisations.
- Creating a positive working environment in which equity and diversity are promoted and staff can do their best.
Quality and service delivery
- Leading the welfare advice services in both Brent and Haringey boroughs, and contributing to further expansion.
- Maintaining a small personal caseload (approximately one to two days’ work per week).
- Working with the Operations Manager to ensure that BIAS complies with Advice Quality Standard (AQS) requirements.
- Leading on monitoring service delivery, recording outcomes and ensuring efficient allocation of resources.
- Managing all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.
Operational support
- Working with the leadership team as required on operational matters, including planning, strategy for future development and grant applications and reporting.
These are the basic duties required of the Advice Services Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.
Candidates must be eligible to work in the UK. This role will be based in our advice offices in Willesden and Haringey[1] but there may be some options for flexible working (i.e. one or two days per week).
ABOUT BIAS
BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion in 2025 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.
HOW TO APPLY
To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role (detailed in the PDF job description), with supporting examples.
The deadline for applications is 6th June 2025 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.
[1] BIAS is currently running its Haringey advice services from the Hornsey Vale Community Centre, with plans to establish a permanent office in Haringey later in 2025.
The client requests no contact from agencies or media sales.
Prospectus is excited to be working with a human rights focused organisation to support the growth of their fundraising team. The new Philanthropy Manager will join the small team to build a new mid-value philanthropic income stream.
This organisation works to defend fundamental rights and hold power to account. Their legal challenges have played a pivotal role in successful cases including in just the last year:
- The fight against the Rwanda deportation policy
- The Government's attempts to renege on Windrush commitments
- Attempts to radically cut disability benefits to 100,000 people without lawful consultation
- Preventing the implementation of draconian and unconstitutional anti protest laws.
This Philanthropy Manager post is a hybrid position, with an office base in London (EC1V) . The salary is £45,885 FTE and the working week can be full time or part time with a minimum of 28 hours per week. Please get in touch to discuss further.
As Philanthropy Manager you will design, implement and manage a compelling, mid-value fundraising programme, including new donor acquisition strategies, stewardship marketing products, and supporter journeys, aligned with clearly defined KPIs. With a fantastic Events team and programme and strong networks, there is huge potential to increase engagement and income with this role. In addition, you will work closely with senior colleagues to select and manage implementation of a new CRM system to capture fundraising relationships and activity.
To be successful, you will have experience in mid (c.£500 - £5000 asks) -value fundraising from individual donors and will bring knowledge of membership fundraising schemes and/or donor development, including design and implementation of fundraising strategies and processes.
If you are interested in working for an organisation that represents and supports people marginalised through poverty, discrimination or disadvantage when they have been affected by unlawful state decision-making, the do get in touch to find out more.
How to Apply
Prospectus encourage applications from all individuals, regardless of age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity status. If you meet some of the criteria but not all, you are still encouraged to inquire and learn more, as Prospectus can guide you through each aspect of the role and support your application.
Prospectus is dedicated to supporting candidates throughout the application process. To apply, please submit your CV initially. If your experience is suitable, you will receive the full job description, and a call or meeting will be arranged to brief you on the role, ensuring you have all the information needed to formally apply (Application Form available via Prospectus). We look forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Manager
ABOUT US – THE GESTALT CENTRE
We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.
As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training, and practice.
Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills, and strengths.
OUR VALUES
- Awareness and personal responsibility.
- Diversity, equality, inclusion and anti-discrimination.
- Kindness and respect for each other and the space we cohabit.
- Collaboration and community: every person matters and so does the collective.
Ready to make a difference? Join us!
We are seeking to appoint a highly motivated and experienced Finance Manager with strong background in charity finance to join our Executive team. A key role working closely with the CEO, the Executive team and Trustees.
✔ join a highly committed, experienced and collaborative team in a dynamic organisation, with strong collaborative and human-centric practice, growing and changing in innovative ways
✔ deliver a diverse role with opportunities to grow as a professional
✔ join the Gestalt Centre, a beacon of excellence in the therapy world
✔ support people develop emotional and psychological wellbeing and create a world where meaningful relationships lead to wellbeing and positive change in people’s lives
✔ flexible working and hybrid with home working and convenient office location when you’re in the office.
ABOUT THE ROLE
FINANCE MANAGER JOB DESCRIPTION
Role Purpose
The Finance Manager will proactively plan, manage and oversee the financial strategy, operations, and compliance of our dynamic and growing organisation. The role contributes directly to the organisation’s strategic planning and has hands-on oversight of financial transactions, operations, compliance and reporting.
As the Finance Manager, you will be a member of the Executive leadership team working closely with the CEO on matters of financial strategy and business development - contributing to strategic decisions and providing financial guidance.You’d also be supported by the Finance Manager Assistant and the Bookkeeper.
Main Objectives
- Provide leadership, in-depth knowledge and financial expertise to support the organisation’s strategy, business development and operations.
- Manage the day-to-day financial operations including payroll, payments, controls and cash flow to ensure sound financial management and accuracy around all financial routines and procedures. Also ensure compliance and accurate reporting.
- Lead on and manage financial planning, budgeting, and forecasting - working closely with the CEO.
- Lead on enhancing procedural efficiencies and streamlining in finance operations.
- Prepare statutory and management accounts. Manage the annual financial audit and implement recommendations.
- Provide and manage sound financial reporting and conduct financial analysis and financial modelling for business development.
- Work with and manage the Finance Manager Assistant and Bookkeeper.
MAIN RESPONSIBILITIES AND ACCOUNTABILITIES
The role works closely with the CEO and is assisted by the Assistant Finance Manager and the Bookkeeper.
Financial Planning
- Lead on financial planning, budgeting and forecasting.
- Conduct financial analysis to support decision-making, highlighting key trends, opportunities and risks. Also scenario planning and financial modelling for growth and sustainability.
- Provide sound financial advice to the CEO, Executive and Trustees also assisting with business planning and strategy and business development.
Financial Management
- Lead on and manage the annual financial audit, including preparation, responding to auditors queries and implementation of recommendations, effectively and in a timely manner. Also filling with the Charity Commission and Companies House.
- Lead on the day-to-day management of financial operations to ensure sound financial management and accuracy of all financial routines and procedures.
- Monitor performance of actuals in relation to budget, income generation targets, approved expenditure and in relation to forecast. Note, analyse and comment on variations and propose adjustments.
- Prepare quarterly management accounts and reports for decision-making and planning.
- Advise on and manage investments and cashflow.
Governance: Policies, procedures and financial controls
- Ensure compliance with all requirements and standards in respect to Insurance, Companies House, Charities Commission and HMRC.
- Proactively lead on process improvements as we grow. Includes writing, reviewing and updating finance procedures and policies, in collaboration with the CEO and Executive colleagues.
- Ensure governance documents are up to date. Including Trustees appointment and resignation records, conflict-of-interest forms, and relevant submissions to Companies House.
- Monitoring and mitigating financial risks while maintaining robust internal controls. Also manage credit control and ensure that payments are received on time.
- Ensure financial procedures, policies and reporting systems are updated as required and maintained thereafter.
Accounting
- Supervise and review accounting tasks and records processed by the bookkeeper and the Finance Manager.
- Ensure timely, up to date and accurate accounting practice including journal entries, accruals, phasing and reconciliation.
- Ensure accuracy of income and expenses allocation and coding, including deferred income and monthly reconciliations.
- Review and update coding structures and nominal coding, clearing accounts and reconciliations in collaboration with the CEO and finance colleagues.
Payments and Payroll
- Manage effectively payroll, tax and pension submissions, banking and associated procedures.
- Ensure all payments are made, received and acknowledged in an accurate, compliant and timely manner.
- Maintain up to date records of financial calculations regarding payments and fees for tutors, assessors and other stakeholders.
Contracts Management
- Ensure that operational, building, insurance and supplier contracts are up to date and renew them as required. Includes utility bills, IT and telephone.
- Prepare and issue employee contracts (working with the CEO/HR).
Support service delivery
- Calculate and prepare courses fees and other financial information for reviews and to support decision-making
- Liaise with students to offer and manage payment plans
- Ensure financial queries by colleagues, collaborators, students and practitioners are dealt with effectively and in a timely manner.
- Support the integration of financial and operational systems.
People Management
- Supervise, manage and support the Finance Manager and Bookkeeper, ensuring and supporting high performance and wellbeing.
- Recruitment, induction and professional development of the finance team. Also ensuring team members understand and adhere to organisational policies and procedures.
ABOUT YOU
PERSON SPECIFICATION
Qualifications and experience
- Qualified or part-qualified (final stage), for example ACA, ACMA, CIPFA, CIMA.
- Minimum 3 years relevant financial management experience working with a charity/not for profit.
- Good experience of sound accounting and financial management in the charity/not for profit sector. Good knowledge of charity accounting and the Charity SORP.
- Sound knowledge and experience of leading and managing the audit process.
- Thorough practical up-to-date understanding of management accounting principles and techniques.
- In-depth knowledge and experience with payroll and pension processes and management systems for accounting functions, including QuickBooks.
- Sound knowledge and experience providing monthly management accounts, year-end statutory accounts and financial reporting.
- Extensive experience of contributing to the strategic, organisational and financial planning processes and leading on budgeting and forecasting.
- Extensive experience in balancing competing complexities of a busy role and prioritising effectively, forward planning and working to tight deadlines.
- Sound experience working effectively with confidentiality and GDPR in mind and in line with organisational policies and practice.
- Good experience with organisational realities, challenges and opportunities in the charity sector.
- Experience of working well within a multidisciplinary team (desirable).
- Experience facilitating or leading change and growth (desirable).
Qualities
- Awareness of self and others alongside a learning and growth mindset
- Leadership and management with kindness, integrity and collaboration
- Excellent communication and interpersonal skills including ability to communicate financial concepts and information in accurate, simple and clear ways and work collaboratively across teams and at a senior level
- Proactive dynamic leadership and project management skills and ability to apply big picture thinking.
- Excellent numeracy skills with attention to detail, sound analytical and problem-solving skills.
- Ability to be flexible and adaptable in a dynamic organisation.
- Ability to receive and provide feedback, learn and grow as a professional
- Creativity, resourcefulness and an open mind to be able to see opportunities, embrace challenges and facilitate resolution of any issues.
- Ability to work under pressure and to tight deadlines.
- Passion and commitment to the Gestalt Centre values, work and direction
- Commitment to equality, diversity, inclusion and anti-discrimination.
- Excellent IT skills, including advanced Microsoft Excel skills and accounting software systems
- Competency using MS Office, email, online platforms and learning management systems
To apply, please ensure you submit your up-to-date CV along with a mandatory cover letter (no longer than 2 pages). Your cover letter should clearly outline how you meet the job requirements and person specification, and highlight the unique value you will bring to our team. We look forward to receiving your application!
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
The client requests no contact from agencies or media sales.
Fundraising and Development Manager
We are seeking a proactive and strategic fundraiser to lead income generation and drive real impact for the UK’s national trails.
Position: Fundraising and Development Manager
Salary: £38,000 per annum
Location: Remote (some UK travel required)
Hours: Full time
Contract: 2-year fixed term
Benefits: 25 days holiday per year
Closing Date: Midnight, Thursday 23rd May 2025
Interviews: First round online – 29th May 2025
About the Role
As Fundraising and Development Manager you’ll take the lead on building meaningful relationships with funders and corporate partners, managing grant applications from research to reporting, and developing the fundraising strategy in alignment with organisational goals.
As the sole fundraiser in a small, passionate team, this is a unique opportunity to shape a growing charity’s income generation strategy while championing access to the UK’s finest outdoor spaces.
Key Responsibilities Include:
- Manage and grow relationships with trusts, grant-makers and corporate sponsors.
- Research new funding opportunities and develop compelling applications, including budgets and case studies.
- Develop the charity’s corporate membership offering and lead strategic partnerships.
- Support member organisations with funding opportunities and coordinate a Fundraising Special Interest Group.
- Maintain and develop the CRM system (Beacon) in line with fundraising best practice and GDPR.
- Monitor fundraising KPIs and contribute to annual budgets and business planning.
- Ensure fundraising is ethical, inclusive and legally compliant.
About You
You will be a self-starting, results-driven fundraiser who is comfortable working independently and collaboratively in a small team. You’ll thrive in a dynamic environment and are motivated by the opportunity to help shape an organisation's future.
You will bring:
- A strong track record in securing grants and building corporate partnerships
- Excellent relationship-building skills and donor stewardship expertise
- Strong bid-writing and budget development abilities
- Familiarity with charity CRMs and fundraising compliance
- A creative, adaptable and conscientious approach to fundraising
- Passion for the outdoors and equitable access to nature
Desirable:
- Experience working with membership organisations or infrastructure charities
- Knowledge of government funding and outdoor, heritage or tourism sectors
About the Organisation
The charity is the independent champion of the UK’s National Trails – iconic long-distance walking, cycling and riding routes. Connecting people to nature and the outdoors while advocating for accessible, sustainable trail experiences. Since their formation in 2021, they’ve grown quickly with an ambitious vision for a vibrant, nature-rich trail network used and valued by all.
Other roles you may have experience of could include: Fundraising Manager, Partnerships Manager, Grants Manager, Development Manager, Philanthropy Manager, Income Generation Manager, Corporate Fundraising Lead, Major Donor Officer, Corporate Development Officer, Corporate Fundraising Manager, etc.
*Please note - interviews for this role will be held on Thursday 5th and Friday 6th June
Job specification
Team: Fundraising
Location: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. Required to be in the office at least 2 days per week, including Wednesdays (all-staff office day)
Duration: Permanent (with six months’ probation)
Reporting to: Senior Fundraising Manager
Hours of work: 35 hours per week, Monday to Friday
Salary: £29,060 - £32,700 depending on experience
Overview of the role
As the Fundraising Officer, you will play a key role in delivering a range of fundraising appeals and our individual and regular giving programmes. This position also provides plenty of variety and the opportunity to support and develop skills across several income streams. The Fundraising Officer will work collaboratively with the Fundraising and Communications teams and closely with the Senior Fundraising Managers.
What you will do as part of our team
Fundraising activities
Individual Giving
· Manage the regular giving programme by implementing a rolling 12-month plan of meaningful touchpoints to deepen relationships
· Develop and implement a plan to encourage increased giving and recruit new regular donors with personalised cultivation and stewardship
· Maximise engagement and retention of individual supporters (giving at a lower to mid level) by prompt thanking, excellent stewardship and building effective donor journeys
Fundraising Appeals
· Manage Glass Door’s direct marketing appeals including our flagship annual Christmas appeal – taking the lead on the direct mail and email campaign
· Lead on content development, and implementation of donor segmentation based on giving history, preferences, and engagement levels
· Work closely with the Communications Team to deliver a robust communication plan – actively taking part in the case studies, content creation and digital campaign plans (social media and website)
· Create and implement a follow-up communication plan to thank donors and provide updates on the impact of their contributions
· Undertake evaluations of each appeal’s performance metrics and donor responses to refine future appeals
Fundraising support
· Monitor the Fundraising inbox and respond promptly to ad-hoc queries from individual donors or prospects
· Support the Senior Fundraising Managers with research into current and prospective donors, and compile information to support funding applications and reports
· Thank and steward in-memoriam gifts
· Support the wider team at events e.g. Sleep Out, Christmas Carols and other supporter events
· Opportunity in due course to work towards managing a small portfolio of trusts, foundations and other grant-making bodies which would involve drafting applications and meeting reporting requirements (depending on interest and aptitude)
Fundraising Administration
· Create and update donor records as required on Access Charity CRM database , ensuring relevant records are kept up to date, accurate and consistent at all times.
· Work with Finance and the Income Processing Assistant to ensure accurate and timely processing of donations, including scanning cheques, coding bank transfers and web donations, entering details in the CRM database, banking cash, setting up Direct Debits and acknowledging/thanking donors via email or post.
· Ensure all fundraising activity is compliant with relevant charity and statutory legislation, and the Fundraising Code of Practice
Person specification
Essential
Knowledge and Experience
· Demonstrable experience in a fundraising role
· Understanding and experience of developing and stewarding supporter relationships
· Experience of project management
· Experience of using a fundraising database to segment and select data, produce reports and analyse information
· Experience of copywriting to produce fundraising letters and other materials
Skills and aptitudes
· Strong research, analysis and numeracy skills
· Excellent attention to detail, taking pride in work at all times
· Excellent verbal and written communication skills with a professional telephone manner and the ability to adapt style appropriately
· Ability to work under pressure, manage time effectively and prioritise a varied workload
· Strong interpersonal skills and the ability to build relationships with a wide range of people from a variety of different backgrounds
· Competent IT skills in standard Microsoft packages (Word, Excel, PowerPoint and Outlook) and CRM/supporter databases
Personal attributes
· A confident self-starter with a positive approach who takes the initiative to get things done
· Highly organised with an ability to prioritise and work independently through a calendar of deadlines and goals
· Able to work collaboratively within a team, as well as with different colleagues from across an organisation
· Being compassionate, insightful and sympathetic to the challenges faced by people experiencing homelessness with a passion to help improve their lives
· Willingness to work flexible hours occasionally, for example at evenings and weekends
Desirable
· Experience of project managing direct marketing activities and campaigns.
· Experience of working with Mailchimp and Access Charity CRM
· An interest in developing skills and securing income from trusts and foundations
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Allergy UK is the leading national charity dedicated to supporting the millions of people in the UK who live with allergic conditions. We work tirelessly to raise awareness, provide expert advice, and advocate for improved healthcare and rights for those affected by allergies.
The Role
We are looking for a dynamic and driven Fundraising Manager to play a crucial role in managing our amazing corporate partnerships, acquiring new business and the effective stewardship of our supporters. In this role, you will deliver on the £384k corporate partnership target.
Why Join Us? At Allergy UK, you’ll be part of a supportive and passionate team working to improve lives. We offer a collaborative environment where your ideas and expertise will shape the future of allergy awareness and advocacy in the UK. This is your chance to use your skills to create lasting change!
No one should die from allergy We provide expert advice, and advocate for better healthcare and support for those affected by allergy
The client requests no contact from agencies or media sales.