Relationship manager jobs in lisbon, lisbon
Using Anonymous Recruitment
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Office and Services Coordinator (OSC) plays a vital role in ensuring smooth day-to-day operations across The Winch and Belsize Community Library. As the first point of contact, you will be responsible for delivering a warm and welcoming front-of-house experience for visitors, including children, young people, staff, tenants, and contractors. Your main responsibilities will include managing room hire bookings to ensure a positive customer experience, overseeing ordering supplies and managing equipment and handling queries, phone calls, and mail correspondence with professionalism. You will have general oversight of building maintenance and health & safety compliance, to create a safe, efficient, and wellfunctioning environment for everyone.
Please hold dates 8th & 9th July for possible interviews. Please ensure both CV and covering letter are submitted or the application will be rejected.
The client requests no contact from agencies or media sales.
About the role
The Director of Membership Services provides strategic leadership for the Membership Services directorate and is therefore responsible for the development and implementation of all Imperial College Union strategy relating to Student Activities, Representation, Advice, Governance and Policy. The role ensure the delivery and resourcing of operating plans, policy and operating procedures to ensure that the Union delivers its strategic objectives across its Membership Services.
The successful candidate will ensure that the directorate develops and delivers impactful and inclusive services which champion and enhance the Student Experience at Imperial College. They will ensure that the Union values of integrity, inclusivity, and innovation guide the work of the directorate, and will develop and maintain excellent working relationships with internal, College and external stakeholders. They will also be a member of the Union’s Operational Management Group and Leadership Team, and as such will be responsible for the strategic development of the Union and ensuring that the Union works towards delivering its mission and aims.
This role requires strategic thinking, operational expertise, and the ability to build effective relationships. Candidates should have experience managing budgets, leading teams, and driving innovation within a membership or student-focused organisation. The ability to work collaboratively while delivering student-centred initiatives is key to success in this position.
Applications are encouraged from individuals with similar professional backgrounds who are passionate about creating an inclusive and engaging university experience. We welcome applicants who share our principles and are committed to fostering a welcoming and dynamic environment.
This role is open to consultants and secondments will be considered for the right candidate.
Please note this is a Fixed Term Maternity Cover role.
What you would be doing
- Strategic Management and Leadership
- Staff Management
- Financial Management
- Service Development and Delivery
- Health and Safety Management
- Ethical and Environmental Management
- Other duties, broadly in line with above key responsibilities
What we are looking for
- Appropriate experience of management and leadership of teams in a Students’ Union or similar environment
- Experience of managing multiple budgets
- Successfully building partnerships for the benefit or the reputation of an organisation
- Experience of working effectively in student or membership led environment
- A working knowledge of membership-led activities
- Ability to work in a complex environment with the skills to develop productive
relationships with a range of stakeholders
Please see Job Description and Person Specification for full list of duties and responsibilities.
What we can offer you
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page. Please see link on College website.
Further information
To apply for the role please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
Should you require any further details on the role please contact the People team (email on application site).
Closing date: 29 June 2025
Interviews expected to take place week commencing 7th July 2025.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Work Rights Centre is looking for a motivated colleague to support our frontline advice team by acting as the first point of contact for clients, providing efficient triage of cases, and to support the delivery of key projects.
This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, and enjoys client-facing work in a diverse and agile team. We can accommodate hybrid work, and offer 28 days of annual leave in addition to a winter holiday break.
The role
You will have the opportunity to make a true impact on people’s lives by acting as the first point of contact for clients, and leading the triage of varied enquiries. You will collect and record information about people’s cases, before they are allocated to one of our legal advisers in the Employment or Immigration team, and contribute to client-facing materials. You will also support the smooth running of the organisation by providing administrative and office support.
About you
We seek an enthusiastic frontline worker, who shares our mission to end in-work poverty by helping vulnerable workers find justice, and who has:
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Two years of experience working in a client-facing capacity
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Experience collecting information, and setting clear client expectations
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Excellent written and verbal communication skills
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Excellent time management, demonstrating an ability to juggle multiple tasks
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Knowledge of, and empathy with, experiences of migrants and other vulnerable workers.
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Experience in triaging client enquiries or providing advice in a legal setting would be highly advantageous
Please download the job description for full responsibilities and complete person specifications.
How to apply
Please send your CV and Cover Letter by 29th June 2025 and don’t hesitate to reach out with any queries about this opportunity.
The client requests no contact from agencies or media sales.
Team: Philanthropy & Partnerships
Location: Homebased with some travel for meetings & events
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £37,565.95 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Senior Prospect Partnerships Development Officer:
- The successful candidate will lead the development of new, long-term corporate partnerships, supporting the implementation of the corporate partnerships fundraising plan and increasing sustainable net income for Cats Protection.
- The Senior Corporate Partnerships Development Officer will be pivotal in driving new income for the charity, working as one with teams across the charity to identify new opportunities for potential corporate funding support.
About the Corporate Partnerships team:
- We sit within the Marketing & Income Generation directorate.
- The corporate partnerships team is split between new business and account management, made up of driven, passionate and dynamic corporate fundraisers
- We currently have a team of two corporate partnership development professionals, in addition to a Lead Corporate Partnerships Manager who oversees the entire corporate partnerships team
- You will be managed by the Corporate Partnerships Development Manager, and you will work alongside another Senior Corporate Partnerships Officer to achieve a joint team target
What we are looking for in our Senior Prospect Research Officer
- Significant corporate partnership fundraising experience generating new business
- Extensive experience of developing strong relationships with supporters/ clients/colleagues
- Experience of presenting business proposals in person and via conference call
- Experience of managing commercial participators agreements, negotiating updates and changes where necessary
- Excellent networking skills
- Familiar with the CIOF codes of practice relating to corporate partnership fundraising
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service.
- Salary Finance, which empowers you to take control of your financial wellbeing.
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 19th June 2025
Virtual interview date: 1st, 2nd & 3rd July 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you are enthusiastic about this opportunity but your experience does not align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
3. Final stage presentation
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats


At The National Lottery Community Fund, we are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage.
This is an exciting opportunity to join the Fund as we expand the UK Portfolio to meet our ambitions in delivering the strategy. We're looking for two people to join the UK Portfolio Team as Heads of Funding, leading a team of just under 40.
The UK Portfolio supports the ambitions and potential of communities across the UK.We focus on scaling projects with a UK-wide benefit, through significant investments, which enable systems-level change for communities. Our funding is intended to complement the work of other country portfolios: England, Northern Ireland, Scotland and Wales.
As one of four Heads of Funding in UK Portfolio you will oversee all aspects of our work and ensure the team is resourced and able to deliver operationally. Heads of Funding are responsible for ensuring our programmes are designed and delivered to the scope, standard and deadlines required and will lead on specific strategic areas and relationships inside and outside the Fund. Heads of Funding are responsible for ensuring an understanding of the external policy, practice and funding context from across the UK is reflected in our delivery. You will provide leadership for the team, supporting the work of the Portfolio Managers.
We are currently evolving our UK Portfolio funding offers and programmes in response to the strategy, developing a partnerships offer, and how we are more than a funder through our support to communities across the UK.
All Heads of will lead on a combination of strategic and operational priorities and the roles will involve a variety of responsibilities including:
- Overseeing up to £50m of grant commitments each year ensuring compliance with our operational and governance policies and requirements
- Lead one of the community-led missions in relation to the UK Portfolio’s funding offer
- Lead the strategic development and direction of a combination of our funding programmes and partnership approach
- Responsible for stakeholder management, both internally and externally
- Ensure learning and impact of our work is shared appropriately and informs our practice
- Lead engagement with our decision making Panels, Committees and Board
- Team leadership including culture, resource planning and team development
- Fund wide leadership either relating to one of the missions or as part of cross Fund priorities
You will need to work closely with the other Heads of Funding and each day will be a blend of operational and strategic work, stakeholder engagement, team leadership with lots of opportunities to collaborate with others across the Fund.
We are looking for ambitious, creative and passionate people with experience of the funding environment and brokering partnerships. Excellent leadership and collaboration skills will be essential in building relationships at all levels, from senior management to external stakeholders and funding colleagues across the Fund. You’ll have a keen understanding of the nuances of working within a public body, and a deep commitment to ensuring we are delivering impact through our current funding portfolio whilst also looking to the future and developing new funding initiatives and ways of working to meet our 2030 vision.
If you’re ready to take on a leadership role in an important organisation and have a genuine passion for supporting communities, this is the role for you.
You’ll be joining a dynamic and welcoming geographically dispersed team, working with hugely important and fascinating projects that are responding to and addressing a wide range of topics across the Fund’s four community-led missions.
Due to our dispersed nature as a team, it is expected that there will be occasional travel in order to connect with colleagues, stakeholders and projects. This is likely to be one to two occasions per month.
Interview Dates: 22 and 24 July
Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.
Please note that only one of these roles could be based in London.
Any questions about the recruitment process or if you’re interested in learning more about the role, we’ll be hosting an online briefing webinar on Monday 16 June at 10am. To reserve a spot, please contact recruitment (the email address can be found on the advert on our website)
On application, please align your supporting statement to the criteria below
Essential criteria
- Experience and understanding of grant making and the funding environment, including partnership working
- Proven ability to translate strategy to operational development, including problem solving, organisational and decision-making skills and ability to manage a complex workload
- Strong interpersonal skills, and resilience, with an ability to build relationships and work with a range of people inside and outside of the Fund, including working with Boards and Committees
- Experience of building high performing teams and leading change, as a leader and/or as a team player - creating the culture and structures in which people can thrive at work
- Excellent written and verbal communications skills, able to analyse and review complex ideas and information and tailor clear messaging to a range of audiences
- Commitment to equity, diversity and inclusion and experience of applying this throughout all aspects of work
Desirable criteria
- A passion for, experience in and an understanding of one or more of our community led missions and our commitment to equity
- Policy expertise in one or more of our ‘more than a funder’ priorities: partnerships; participation, convening, influencing, supporting grant holders, learning.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
Job Description
This role is central to positioning CSC as the leading small-to-medium-sized science centre and STEM engagement organisation in the UK. Working with the CEO and Directors, you will help identify opportunities, shape the CSC marketing strategy and convert that into an objective-centric plan of action. You will be responsible for all CSC marketing campaigns and activity, owning the brand and its development across all key audiences, including the public, community groups, teachers and school leadership, corporate CSR teams, and educational grant providers. You will own CSC’s marketing partnerships and publicity channels, including the website, social media, YouTube and press contacts. To develop a steady stream of interesting content for these channels and to celebrate key successes of the organisation, you will animate the entire CSC team to capture and share impactful stories through newsletters, media appearances, social media, conferences, and direct engagements. Additionally, you will ensure the organisation is supported with up-to-date collateral across all major functions and initiatives, while fostering a customer-focused approach through media and marketing skills training across the organisation.
Key Responsibilities
● Develop and manage all CSC marketing and advertising, including prioritising of activities to best achieve annual targets within marketing budget
● Own all aspects of the CSC brand and its development
● Support the CEO in the development and revision of a multi-year marketing strategy, identifying top-priority objectives for focused campaigns which you will then own
● Maintain a cross-organisation annual marketing plan and quarterly update schedule with key staff members to help identify ongoing opportunities to promote CSC activities, products, community engagements and programmes
● Working with the broader CSC team, create and manage a marketing content development plan, including case-studies, blogs and social-media threads, to best seize publicity opportunities and achieve annual marketing objectives
● Establish annual marketing targets, and own and track marketing metrics across all key audiences—including the public, schools, community groups, corporate partners, and the informal education sector—including quarterly reports on progress
● Identify and manage marketing risk for the organisation, including considered fast-response on public platforms as appropriate
● Develop and manage all CSC marketing relationships with partners and press
● Own all press and publicity channels, driving up quality engagement with CSC through the CSC website, social media, YouTube, etc.
● Create and manage a CSC collateral database, ensuring responsiveness to business development priorities.
● Empower and upskill CSC staff to actively support marketing campaigns and storytelling efforts.
● Ensure that community and partner engagements are effectively supported with marketing and awareness-raising initiatives.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every day, the TSA’s small support and information team make a real difference to people affected by the rare genetic condition Tuberous Sclerosis Complex (TSC) and their loved ones. In this vital role, you will help to maintain our high support standards at the TSA, including through operating on the TSA Support Line, developing content for a wide range of platforms and needs, and occasionally attending virtual and in-person TSA events.
You'll be part of a flexible, passionate, welcoming and wholly home-based team, who know they improve the world every single day. The role includes (pro-rata) 25 days annual leave plus 8 bank holidays and the working days that fall between Christmas Day and New Year.
On the TSA Support Line, you will provide support and information regarding TSC via telephone, email and webchat. You will offer an informed, non-judgemental and empathetic listening ear to individuals and families at every step of their journey. The type of enquiries we receive are wide ranging, covering matters such as health, social care and education. You will also engage with professionals supporting people with the condition.
You will have a key role in researching, developing, and updating information across our various platforms including (but not limited to) content for our website, social media, support line materials, leaflets, e-newsletter and our community magazine. The primary audience of the materials will be the TSC community. Materials used by NHS clinics and clinicians are also developed by us, which you will have a central part in developing.
You will help to ensure that our internal processes are effective, and the information that we provide to the TSC community is timely, up-to-date, and relevant.
You will attend TSA events (virtually and in-person) to market the TSA Support Line services, participate in sessions and assist in support-related issues.
We are a small but very impactful charity, where roles are wide-reaching. Although this role is focused on support and information services, the successful candidate should also expect to get involved with projects from other TSA teams including communications, research and fundraising.
Responsibilities
1. TSA Support Line
1.1 Through the TSA Support Line, you will provide information and support to individuals living with TSC, their families and professionals by telephone, email and webchat, ensuring that:
- All enquiries received through the TSA Support Line receive a response based on high quality, up-to-date and evidence-based information.
- You log, triage and respond to enquiries received by telephone, email, post and webchat in line with agreed timelines, policies and procedures.
- You direct non-support related enquiries to appropriate TSA staff, taking messages where necessary.
- You are sensitive and responsive to the needs of the individuals living with TSC, family members and health, social care and education professionals using the TSA Support Line.
- You provide time-limited, structured support through formal case management processes for a small number of individuals and families who are most vulnerable and who need regular help and support. This includes individuals with learning disabilities, autism and complex needs, and families who face a wide range of challenges accessing health, social care and education services for their loved ones.
- You collect and accurately record data enabling the TSA to monitor and evaluate the performance of the TSA Support Line, including usage data (such as number and length of calls), qualitative information (feedback from service users) and data collected in conversation (such as logging broad categories of issues that service users are facing).
- You support individuals and families who wish to apply for financial support from the TSA Support Fund, helping them to complete the relevant application forms, ensuring that they supply documentary evidence, and logging their application appropriately for audit and compliance.
- Your support demonstrates best practice and complies with the law on safeguarding (making sure we are working appropriately with vulnerable adults and children) and data protection (making sure that we are handling all sensitive data appropriately).
- You proactively engage with regular reflective practice and supervision to safeguard your own health and wellbeing and support individual and team learning. This will include individual supervision through regular 1-2-1s with your line manager and team supervision through weekly calls for all those working on the support line.
- You will contribute your expert insight into the challenges and issues that the TSC community are facing to help colleagues across the organisation develop information materials, online resources and event agendas for communications channels including the TSA’s community magazine ('Scan'), our website, social media and events.
- You will ensure that internal processes for recording TSA Support Line enquiries, and signposting information on the support line, are maintained to a high standard and kept up to date.
1.2 You will play a key role in the TSA’s safeguarding as part of your work on the TSA Support Line and in supporting other members of staff with any questions that they have.
1.3 You will ensure confidentiality in the provision of the TSA Support Line, managing conversations and relationships tactfully and diplomatically with members of our small community who may also interact regularly with the charity at face-to-face and virtual events and through our social media channels.
1.4 You will work closely with colleagues from across the TSA to ensure that our support and information services are joined-up with and informed by other services offered by the TSA more broadly across our website, social media channels, Scan and face-to-face and virtual events.
1.5 You will help to ensure that the TSA Support Line demonstrates best practice in the provision of support and information. You will work with the Joint Chief Executive and Support and Information Manager to develop proposals to develop and market the service that are joined-up with the support provided across our website, social media channels, Scan and face-to-face and virtual events.
2 Support, information and signposting
2.1 Ensure that high quality, up-to-date and evidence-based information is available to individuals and families living with TSC, and the professionals that support them. Regularly review, draft and develop new materials to support people affected by the condition.
2.2 Work with the Joint Chief Executive and Support and Information Manager to develop appropriate and consistent information to signpost TSA Support Line service users to external partner organisations that can provide specialist support for specific aspects of TSC (such as autism or mental health issues) and living with TSC (such as finding a job or facing bereavement).
2.3 Initiate and maintain regular contact with NHS TSC clinics across the UK to encourage greater communication and support between the TSA and TSC clinics. This could include encouraging clinics to join the NHS TSC Rare Disease Collaborative Network (RDCN), liaising with TSA Medical Advisers about medical support line enquiries, or working with clinics to better understand how the TSA can best help them.
2.4 Work closely with the rest of the TSA including communications, research and fundraising, to demonstrate current knowledge of the work of the organisation and developments in TSC.
2.5 Keep up to date with external events and news and draft relevant content for social media, physical media, e-news and the community magazine, Scan, to support and inform the TSC community.
2 TSA events
2.1 Attend TSA face-to-face and virtual events each year to market the TSA Support Line to people living with TSC, their families and professionals (up to approximately seven face-to-face events per year). General events assistance for the event on the day of face-to-face events will also be expected (for example, this could include time on the reception desk or directing attendees between sessions). Face-to-face events could include Outlook (for adults living with TSC), Big Day (our annual meeting for everyone in the TSC community), Family Fun Days (for younger families), TSA Togethers (regional events) and events for NHS TSC clinicians. Time off in lieu will be given for evening and weekend events, or events outside of your usual working days.
2.2 Help to generate ideas for sessions at TSA events by identifying any trends in information and support needs through the TSA Support Line.
4 Supporting health, social care and education professionals
4.1 Develop and maintain training and education materials to help health, social care and education professionals to better understand the impact of TSC.
4.2 Act as a point of contact for professionals who contact the TSA, working with colleagues to build credibility and strong working relationships with them.
Other requirements of the post
The post holder must be prepared to work flexibly to meet the needs of the organisation. This will entail occasional evening and weekend work. Regular travel within the UK will be needed for team meetings, TSA events and training provision. This would normally require access to a car (mileage will be paid) or travel by public transport (tickets will be paid).
The post holder will be expected to have adequate homeworking facilities to allow them to fulfil the role to the best of their abilities.
A DBS disclosure will be required prior to taking up post.
Training on helplines from the Helplines Partnership and on the Virtual Call Centre and database, Beacon, by the in-house team can be provided.
About us
Manx National Heritage (MNH) is the trading name of the Manx Museum and National Trust, a charity registered in the Isle of Man and custodian of some of Europe’s most important heritage sites, including the Great Laxey Wheel the world’s largest working water wheel and Castle Rushen, one of the best-preserved medieval castles in Europe. We care for more than 2500 acres of landscape and >1 million items in our Museum collections and archives.
MNH exists to take a lead in protecting, conserving, making accessible and celebrating the Island’s natural, built and cultural heritage for current and future generations whilst contributing to the Island’s prosperity and quality of life.
The Isle of Man has so much to offer its residents; with exceptional employment opportunities, a vibrant cultural scene and stunning landscapes.
About the role
We are seeking an experienced and talented Head of Marketing and Communications to lead a division contributing directly to increasing visitor numbers, expanding stakeholder engagement and driving income generation.
Key responsibilities include:
- Developing and implementing an impactful marketing and communications strategy.
- Progressing the Fundraising Road Map.
- Developing our brand and ensuring effective communication with key target audiences.
- Creating inspiring messages and content that encourage action and support from targeted audiences, broadening corporate, individual, and public engagement.
About you
We are seeking an inclusive, strategic, and proactive leader who can inspire and motivate others to achieve results while achieving personal targets. This is an exciting and rewarding position, offering the successful candidate a unique opportunity to leave a personal legacy for the heritage of our nation.
We are looking for an ambitious senior marketing and communications professional with strategic vision and creative flair to deliver our media and engagement strategy. Building and maintaining strategic relationships and identifying opportunities to increase visitor numbers and improve external impact will be key to securing long-term financial sustainability. Raising the profile, fundraising, engagement, effective PR, and brand strategy are at the heart of this role.
We'd really like you to:
- Have experience leading a marketing, communications, and fundraising team to deliver against ambitious targets and objectives.
- Possess excellent communication skills and have successful experience with a range of online and offline marketing and communication channels.
- Demonstrate an innovative approach and a track record of driving growth and transformation, with a deep understanding of supporter engagement.
- Have relevant leadership experience in successful change management.
- Ideally, have knowledge of and experience in fundraising, gained from within or outside the sector, and be skilful when acting as a public face of the organisation.
- Have a genuine interest in built, natural, and cultural heritage.
Working for Manx National Heritage, you can enjoy:
✔ A competitive salary that increases each 12 months until you reach the salary maximum.
✔ A relocation package of up to £6,500 to relocate you, your family and your things over to the Island
✔ Generous annual leave, 10 Bank Holidays and a set extra day off between Christmas/New Year
✔ Subject to meeting eligibility criteria, the Manx National Heritage offers two exclusive pension arrangements with the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.
✔ Access to the Learning, Education and Development training facility, which is exclusively for Manx National Heritage employees, to keep on top of your continuous professional development.
✔ Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.
✔ Ability to apply for an unpaid career break after 3 years’ service.
✔ Access to a Cycle to Work scheme after your first year of employment.
Manx National Heritage protects and shares the Island’s heritage to enrich lives and support future generations.
The client requests no contact from agencies or media sales.
We are looking for a Family Support Manager who is passionate about making a real difference for families of children and young people with disabilities. This is an opportunity to lead a dedicated team, expand our support services, and make sure that no child or young person is left without the vital care they need due to a lack of resources or support.
You will have the chance to bring fresh ideas, develop new ways of working, and strengthen our support pathways. This role is your opportunity to make a lasting impact, not just by delivering exceptional support, but by building a service that continues to grow and improve as part of our ‘Bridging the Gap’ strategy.
This is a home-based role, and you can be based anywhere in the UK, with travel (paid for) to our Head Office in Kent at least once a month and occasionally to other areas of the UK as required.
About Tree of Hope: ‘Bridging The Gap’ in Children and Young People’s Healthcare
Tree of Hope is a UK children and young people’s healthcare charity dedicated to helping families secure the funding and support they need for their seriously ill and disabled children. Since 1992, we have been a vital source of guidance and assistance for families, empowering them to access medical treatments, therapies, and equipment that are not freely available through the NHS or social care.
In October 2024, Tree of Hope launched our new three-year strategy, ‘Bridging the Gap’, to tackle the growing challenges families face in accessing the care their disabled children need. With over 1 million children in the UK living with disabilities and 40% of families with disabled children living in poverty, the need for support has never been greater. Far too many families are falling through the cracks.
‘Bridging the Gap’ is our commitment to tackling this. Our strategy is focused on expanding our reach, improving access to funding, and building stronger community networks so that more families can secure the vital treatments and support they need sooner. We are determined to make sure that no family is left behind.
Why Join Us
At Tree of Hope, we believe that every family should have equal access to the healthcare they need. To make that happen, we have built a team that is guided by our values of Respect, Dedication, Integrity, Compassion, and Collaboration. These values shape everything we do, from how we support families to how we work together as a team.
We believe that great work should be celebrated. Through our Kudos platform, team members recognise and appreciate each other's contributions every day. Our Annual Staff Awards go even further, shining a light on everyone’s contribution over the year. We also make time to connect and reflect with regular team meetings, socials, and two Away Days each year, opportunities to share ideas, strengthen relationships, and plan for the future.
Your wellbeing matters to us. We are committed to creating a supportive and caring work environment. That is why we actively use Wellness Action Plans, an Employee Assistance Programme, and a Healthcare Plan through the Hospital Saturday Fund. We also invest in your growth, offering a training and development budget to help you thrive and develop in your role.
At Tree of Hope, you will be part of a team that genuinely cares, celebrates success, and works together to make sure that no child or young person is left without the support they need.
Whether you have experience in family support, health and social care, disability services, or a related field, we welcome applications from those committed to making a difference.
The client requests no contact from agencies or media sales.
Harris Hill is proud to be working with a leading national charity dedicated to advancing research into neurological conditions. We're supporting them in the search for a talented Individual Giving and Legacy Marketing Manager to join their passionate team.
In this vital role, you'll lead the development and delivery of the charity's cash giving programme, including two key postal campaigns and segmented e-newsletters designed to enhance supporter engagement and retention. You'll focus on building meaningful, long-term relationships with donors-boosting lifetime value through reactivation, cross-sell opportunities, and uplift strategies. You'll also play a central role in a major new acquisition programme, working alongside the Director of Fundraising to recruit around 4,000 new regular givers through private site face-to-face fundraising. Additionally, you'll take the lead on the marketing and stewardship of the in-memory giving programme, ensuring a sensitive and impactful supporter journey.
To be considered for this role, you will need:
- Experience of working in individual giving in a charity including some experience of acquisition campaigns.
- Some experience of having worked on legacy marketing or collaborated with legacy marketing colleagues
- Familiarity with developing stewardship approaches and supporter journeys that maximise supporter loyalty
- Excellent interpersonal and verbal communication skills and excellent written skills including strong copy writing
If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 020 7820 7332.
- Salary: £45,000 - £50,000
- Permanent, Full-time
- Location: Central London with hybrid working (2 days per week in office).
Deadline – Friday 13th June at 9am
Application process – CV and Cover Letter
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Eden Brown Charitie's is currently recruiting for a Legacy and In Memory Fundraiser to join a much loved Charity in Birmingham. You will be a passionate fundraiser who is able to build relationships with supporters, manage a number of innovative campaigns and drive forward the strategy for growth and supporter engagement.
About the role
You will be joining a friendly and face paced fundraising team and will be responsible for delivering income from Legacy and In Memory giving year on year. You will develop the Legacy and in Memory supporter care journeys as well as support the Individual Giving Manager with the development of legacy marketing and in memory fundraising activities.
You will project manage Legacy Marketing campaigns as well as lead and develop the "Free wills month" campaign. You will work with the wider fundraising team to steward in memory supporters and maximise in memory giving. You will also deliver in memory events with the fundraising team.
About you
To be successful in this role you must have had experience in either a Legacy or in Memory fundraising role with a proven track record of delivering income and delivering supporter care journey's. You will have experience of working with a CRM as well as analysing complex data.
Please note that this is a hybrid role with some time spent in the office in Birmingham. Please contact Laura Iliff on 07442607841 for more information.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
The SEA LIFE TRUST is an international marine conservation charity dedicated to protecting the world’s oceans and marine life. We champion the need for plastic-free oceans, sustainable fishing, effective Marine Protected Areas, and an end to the exploitation of marine life in captivity. Through global campaigns and the direct care of marine animals in our sanctuaries, we inspire positive change every day.
We are now seeking an experienced and passionate Trust & Foundation Fundraising Manager on a 3-month fixed-term contract to take the lead on securing high-value grants that will make a real difference to ocean conservation. This is an exciting opportunity to help shape our trust and foundation strategy, develop new partnerships, and grow sustainable income to fund impactful projects around the world.
This can be based at any UK attraction or office, and we will consider full-time and part-time. Interview dates: 23rd and 24th June.
Key Responsibilities include:
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Drive the delivery of the SEA LIFE TRUST fundraising strategy by prioritising and expanding trust and foundation income streams.
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Build and manage a strong pipeline of trust and foundation prospects, focusing on multi-year and high-value funding opportunities.
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Write compelling, tailored cases for support and funding applications aligned to the objectives of each prospective funder.
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Cultivate and maintain strong relationships with existing funders, ensuring outstanding stewardship through regular updates and impact reporting.
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Collaborate with colleagues across our sanctuaries and within Merlin Entertainments’ Conservation, Welfare & Education team to identify fundable projects and areas of need.
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Support forecasting and budgeting alongside the Senior Head of Global Fundraising & Partnerships, ensuring income targets are met or exceeded.
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Monitor, evaluate and adapt fundraising approaches to maximise success and impact.
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Develop robust reporting and tracking systems to manage fundraising activity and report progress to senior leadership.
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Occasionally represent the SEA LIFE TRUST at internal and external meetings, events, and donor briefings.
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Support other fundraising activities as required, including corporate sponsorship and partnership opportunities.
About You
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A strong awareness of the SEA LIFE TRUST’s mission and a deep passion for protecting our oceans.
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Proven experience in securing high-value (5/6-figure) grants from trusts and foundations.
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A strategic, data-driven approach to fundraising with a focus on return on investment.
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Skilled in relationship-building, with the ability to engage senior decision-makers and tailor asks for diverse audiences.
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A confident and compelling communicator, particularly in written English, with an eye for detail and tone.
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Experience in budgeting, financial forecasting, and reporting against income targets.
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Excellent organisational skills and the ability to manage multiple deadlines in a fast-paced environment.
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Proactive, self-motivated, and approachable.
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Resilient, results-oriented, and always willing to learn from setbacks.
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Friendly, collaborative, and passionate about conservation.
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Comfortable navigating a continuously evolving charity environment.
Benefits
We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and want to become even better (our magic can help here).Benefits include Pension, Life Assurance, discretionary company bonus, 25 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Richmond Borough Mind is a vibrant local charity that has been supporting and providing services for adults affected by mental health problems and their carers for over 60 years.
We are excited to be looking for a Young Adults Peer Support Worker. You will have your own lived experience of mental ill health and be able to use this experience as well as your professional skills and knowledge, to support others.
With the expansion of our work in this area we aim to reduce waiting times, reduce the number of people going into crisis, address inequalities and support transitions from youth to adult services. We will be offering holistic and personalised care and support to service users and carers.
This role will carry caseload and deliver a range of support and person-centred interventions to meet these needs, which could include group support, one-to-one interventions and signposting where specialist advice is needed. Referrals could be young adults, careleavers, people currently under adult mental health services, or carers supporting people in the community.
We are looking for individuals who are passionate about motivating and coaching individuals with mental health issues, and able to support people on their journey to recovery. As well as having an empathy with the core values of RB Mind, the successful applicants will have the skills to provide person-centred support, through one-to-one sessions and through facilitating groups. You will have an awareness of the boundaries we work within when supporting vulnerable adults. You should be enthusiastic and self-motivated, and must be able to work on your own initiative.
This is a partnership project with South West London St George’s Mental Health Trust (SWLStG), locally led by Richmond Borough Mind. There are further Peer Support Worker vacancies within Age UK, Richmond AID, and Crossroads Care requiring appropriate skills and experience. Partners will seek your permission to share your details if we have sufficient successful applications.
Richmond Borough Mind values diversity and difference. We welcome applicants from all sections of the community.
Benefits of working for RB Mind:
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full
year of service (up to a maximum of 30 days) [pro rata].
· Bonus 1 day of annual leave per year over the festive period
· Contributory Pension Scheme
· Employee Assistance Programme (EAP)
· Training and personal development opportunities
· Staff away days and socials
· Access to shared resources and training opportunities via Mind Federated Network.
The successful applicant will be required to have an Enhanced DBS check.
Please use your cover letter to detail how you meet the person specification for the role.
The client requests no contact from agencies or media sales.
The Head of Operations will be part of the senior leadership team and support the CEO in the leadership, management and day-to-day operations of Sound Minds. They will deputise as required and make a significant contribution to strategic planning for the organisation, with a strong focus on operational activity. They will lead on all operational, health and safety, premises, IT, systems, human resources, governance, reporting and fundraising activity, whilst maintaining key relationships with external stakeholders.
Sound Minds is a creative place and the Head of Operations will need a passion for administration and organisation.
The client requests no contact from agencies or media sales.
Purpose of the post
HDR UK are committed to meaningful involvement and engagement where patients and the public are actively involved in shaping our work and decision-making. Reporting to the Senior Public Involvement and Engagement Manager and matrix managed within the Big Data for Complex Disease team, this is a pivotal role that will maintain and build upon an established strategy and programme of activities embedding the patient and public voice at all stages of work with the Driver Programme.
Your work will also support best practice delivered as part of the Public Engagement in Data Research Initiative (PEDRI), a vital UK-wide multi-stakeholder initiative that aims to facilitate a sector wide shift focused on establishing and advancing good practices for public involvement and engagement (PIE) with data-driven research and statistics.
You will work closely with public members, research and NHS communities, internal colleagues, charity partners, and funders to develop and implement plans for patient and public involvement and engagement.
This is an exciting opportunity for someone who has a passion for meaningful involvement and engagement of patients and the public in research, to shape and influence our work on the safe, ethical and scientifically robust use of data for research into the causes, prevention and treatment of disease.
The successful candidate will have a track record in working with individuals, groups and communities and can communicate complex information in clear, engaging ways. The post holder will have excellent influencing and negotiation skills, experience of working on complex projects with multiple partners and be comfortable with working at pace. Patient and public involvement and engagement in data-driven research is a growing field. The successful candidate will show a willingness and experience of developing and delivering innovative approaches to involvement where previously opportunities may not have been obvious.
We are particularly interested in candidates who have experience of working with diverse communities and using trauma-informed practices to engage with those having lived experience of a variety of health conditions.
Main responsibilities
Big Data for Complex Disease PPIE strategy and delivery:
- Lead on the delivery of the PPIE strategy for the Big Data for Complex Disease driver programme, with oversight from the Senior PPIE Manager and Senior Programme Manager.
- Develop and deliver training and support best practice for researchers working with patients and the public on involvement and engagment in health data research.
- Support member development and growth of the network of patients and public contributors involved in the Big Data for Complex Disease driver programme, including by providing training and guidance on data science and its use in the programme.
Embedding PPIE in our work:
- Lead and facilitate meetings with public contributors to integrate meaningful PPIE throughout all aspects of our work.
- Undertake and manage specific involvement and engagement activities, including but not limited to focus groups, engagement events, developing and undertaking surveys, supporting the writing of plain English summaries of projects and their outputs. In collaboration with senior colleagues, support involvement of patients and the public in the governance of our work.
- Review and provide advice on PPIE elements of research projects ensuring adequate PPIE is incorporated and provide advice and support where needed to researchers.
- Develop methods to expand reach and ensure diversity of perspectives and work with the HDR UK Involvement and Engagement team to grow involvement of currently underrepresented and underserved groups in health data science.
- Build and manage relationships with colleagues within the Big Data for Complex Disease driver programme and relevant partners like the British Heart Foundation (BHF) Data Science Centre, working collaboratively to support and manage involvement and engagement across all areas of work.
- Work closely with the internal communications colleagues to create and disseminate engaging content (e.g. news stories on outputs and impact, videos, infographics, case studies) on our work and involvement and engagement activities using a variety of communication tools.
- Horizon scan and liaise with colleagues across HDR UK for opportunities to increase visibility of the institute’s engagement and involvement impact, i.e. through conferences, festivals, journals and other publications.
- Lead on the recruitment of new public contributors as required. Adapt, develop and provide training for public where necessary identifying training requirements as needed.
Developing PPIE best practice and collaborative working:
- Work with the Senior PPIE Programme Delivery Manager and the rest of the PPIE Central team to share best practice and examples of successful PPIE practices that could influence our work, including through the Public Engagement in Data Research Initiative (PEDRI).
- Collaborate with the Senior PPIE Programme Delivery Manager, the PPIE Central team, and the HDR UK’s Institute-Wide PPIE Leads Group to lead public outreach initiatives and other events, ensuring that stakeholders are afforded opportunities to contribute their input and provide feedback. Establish effective working relationships and ‘ways of working’ with strategic partners to maximise opportunities for collaboration in patient and public involvement and engagement.
- Act as an internal and external ambassador for public, patient and practitioner engagement and involvement.
- Monitor and report on performance of PPIE across the Programme, make effective use of digital approaches to maximise the ability to collaborate, communicate and continuously learn.
Knowledge, skills and experience
Experience
- Educated to degree level or equivalent
- Experience of working with patients, carers and members of the public with diverse interests.
- Experience of working with community organisations and diverse voices
- Experience of running patient/public involvement activities
- Experience of developing, implementing and evaluating patient and public engagement and involvement strategies and methodologies, preferably in a research environment
- Experience of promoting the need and value of engagement and involvement to a wide range of stakeholders and acting as an advocate
- Experience of writing / developing content for public and research audiences and delivering presentations
- Experience of demonstrating an understanding of health research and the needs of patients and the public
- Planning and organisational expertise with a proven track record of delivering challenging projects with multiple partners to deadlines
- Experience of organising and facilitating a range of events and meetings including: event preparation, chairing of meetings, delivering presentations, use of tools to gather views and feedback, follow-up communications and evaluation
- An understanding of the public sensitivities of using health data for research
Skills
- Excellent planning and organisational skills, with the ability to manage complex and multiple areas of work with competing priorities in a fast-paced environment.
- Evidence of ability to meet tight and challenging deadlines using a flexible and adaptable approach
- Good influencing and coaching skills.
- Excellent people and interpersonal skills to build collaborative partnerships across diverse groups and the ability to handle sensitive issues positively.
- Excellent written and verbal communication skills with the ability to communicate effectively and confidently with different groups of stakeholders and people at all levels.
- Able to grasp the complexity of work across HDR UK and process complex scientific information to communicate it in a way that is clear, engaging and inspires the public to get involved.
- Strong analytic skills with the ability to frame problems and solutions in a logical manner.
- Ability to work autonomously and make decisions without supervision.
- Ability to work collaboratively and as part of a multi-disciplinary team.
The client requests no contact from agencies or media sales.