Platform Engineer
Remote (UK-based) | Full-time | Salary: £71,043 + benefits including 4.5-day week and 11% employer pension
Do your best work, for the right reasons.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
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Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
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Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
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Investors in People Gold - through external accreditation and colleague feedback
About the Role
We've built a lot, fast. Now we want to make it last.
As a young organisation, we've used modern technology to move quickly and get remarkable products into teachers' hands. We've proven what's possible. Now we're maturing, making sure the foundations are as strong as what's built on top of them. We see this role as central to that change.
You'll work with engineering, product, and research colleagues to build confidence in using observability principles that deepen our understanding of how teachers and pupils use our products, and help us keep improving them. We work in product squads alongside designers, researchers, and education experts, regularly releasing new features and improvements so teachers and pupils get quick and easy access to the highest quality learning resources.
Alongside other members of the platform engineering group, you'll enable squads to move more quickly by optimising tooling and implementing automations, including the effective and safe use of AI. You'll drive the creation and adoption of engineering standards across code, deployment, security, observability, and monitoring. And you'll be a key driver of automation, working with the rest of the platform team to improve the overall developer experience.
You'll need a good understanding of platform engineering in a SaaS-heavy environment and the value it brings to an organisation. A solid grounding in development practices, security fundamentals, and infrastructure operation matters. But specific technical skills are less important to us than a passion for automation, an ability to understand complex systems, and a pragmatic engineering approach.
As part of the Oak team, you'll contribute to the wider success and culture of the organisation, and support and role model our five values: create the right environment, be a great colleague, own your role but work for the team, make things happen, and keep getting better.
What you'll be doing:
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Leading continuous improvement of the observability, performance, and reliability of our web applications (Next.js, JavaScript, TypeScript, Node) and serverless functions (Google Cloud Functions, Cloudflare), deployed on Vercel and Cloudflare
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Helping teams maintain high service quality by promoting a culture of quality across engineering and product, and enabling squads to use SLOs and SLAs effectively
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Contributing to the strategy and evolution of our monitoring, logging, and reporting solutions so developers can resolve problems quickly and get meaningful insights into application behaviour
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Identifying and implementing automations that speed up development, improve security, or raise the quality of what we deliver
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Working in cross-functional, product-oriented squads with colleagues from across the organisation
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Deputising for other members of the platform team and taking on broader responsibilities as needed
What we're looking for
You'll have strong professional experience working with event-driven architectures using serverless technologies such as Google Cloud Run, AWS Lambda, or Azure Serverless.
Beyond that, you'll bring:
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Demonstrable experience collaboratively designing and implementing observability, monitoring, and reporting solutions for complex cloud infrastructures in a major cloud provider (GCP, AWS, or Azure), including solutions for squad-specific use cases
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Confidence reading and maintaining web application code, with the ability to design and build small apps, preferably in JavaScript or TypeScript
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Experience with cloud computing platforms and a working familiarity with Infrastructure as Code tools
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A collaborative approach, comfortable promoting and leading collaboration with both technical and non-technical stakeholders, and able to frame work in terms of impact.
You'll want to contribute in all areas, not just your own lane. You'll be comfortable working at pace across a range of digital systems, always looking for ways the team can keep getting better. And you'll be excellent at remote working, building relationships and managing your time effectively.
Specific technical skills matter less to us than a sound engineering mindset and the ability to bring others with you.
Our Benefits
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25 days annual leave, plus one extra day for each year of service (up to 28)
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Additional Oak closure days over Christmas/New Year
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11% employer pension contribution (with no minimum employee contribution)
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A 36-hour working week, with half-days on Fridays or every other Friday off
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Fully remote working — we’ll support your home set-up and offer coworking options if preferred
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Twice-yearly in-person offsites to collaborate, connect, and have fun
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A culture that genuinely supports flexibility, autonomy, and trust
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
If you're from an underrepresented group, there's a good chance you're discounting yourself before you've even started. That's more common than you'd think, and it means we may miss out on brilliant people. If you're excited by this role but don't meet every requirement, please apply anyway.
We use the Applied platform to help reduce bias in our hiring process. Answers are anonymised and reviewed by a panel of humans.
Key Info
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Location: Remote, but you must be based in the UK with the legal right to work here
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Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
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Closing date: We’ll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
Next steps
You'll answer a few admin questions followed by three questions about your day-to-day work. Answers are anonymised, randomised, and reviewed by a panel, so it's your thinking that gets assessed, not your CV.
If you're shortlisted, we'll invite you to interview. We give everyone feedback at the end of the process.
Interview dates:
Interview 1: Monday 13 and Tuesday 14 July 2026
Final interview: Monday 20 and Tuesday 21 July 2026
If this sounds like somewhere you could do your life's best work, we'd love to hear from you.
We're getting strong responses to our roles and we may close applications early. If you're interested, don't leave it too long.
We are an equal opportunities employer.
We're an equal opportunities employer and committed to making sure everyone is treated fairly, regardless of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
The client requests no contact from agencies or media sales.
The National Criminal Justice Arts Alliance (NCJAA) is embedded in Clinks. It has a distinct network, identity and website as well as an advisory group, an independent chair and distinct funding for specific work.
The NCJAA aims to ensure that the arts are used within the criminal justice system as a springboard for positive change. The NCJAA represents a network of over 500 individuals and organisations that deliver creative interventions to support people in prison, on probation and in the community, with impressive results. We support this transformative work by providing a network and a voice to promote access to arts and culture for people in the criminal justice system, as a springboard to positive change.
Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families. Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives.
Job purpose
To develop and grow the NCJAA network and develop and maintain effective working relationships with partners and stakeholders.
Job summary
The coordinator is responsible for overseeing all work and development of the NCJAA and sits within Clinks’ National Influencing & Networks directorate . The coordinator will work with a range of different stakeholders, including the NCJAA Advisory Group and the wider membership, to improve policy and practice in relation to arts-based work with people in prison, on probation and in the community. This includes maintaining and strengthening the NCJAA as the leading national network for arts organisations and individuals that work in the criminal justice system.
Reports to: Clinks Director of National Influencing & Networks
1. Duties and key responsibilities
Strategy and planning
· Work closely with Clinks colleagues and the NCJAA network to develop and deliver the NCJAA annual work plan which include a range of activities that will raise the profile and promote the work of the arts sector in the CJS, including events, publications, training, mentoring, research and networking opportunities
· Work closely with Clinks colleagues, the NCJAA advisory group, chair and wider network to help inform and shape the future direction of the NCJAA and its strategic goals, paying particular attention to its role, sustainability and emerging opportunities
· Coordinate the quarterly arts forum in collaboration with the Reducing Reoffending Third Sector Advisory Group (RR3) arts seat holder and government representatives
NCJAA project management & delivery
· Provide leadership for the NCJAA in the arts and CJS sectors
· Deliver the projects set out in the NCJAA’s annual workplan
· Coordinate the functioning of the advisory group of the NCJAA, including its quarterly meetings, minutes and election
· Manage work as required by NCJAA’s role as an Arts Council England Sector Support Organisation, including how we effectively capture and measure the NCJAA’s impact as the leading national arts and criminal justice network
· Provide regular and relevant reporting information as necessary to ensure all NCJAA projects and activity are working to the agreed timetable, budget and are achieving agreed outputs and outcomes, reporting any exceptions promptly to the Director of Support and Development
· Work collaboratively with various Clinks’ staff teams to deliver the NCJAA work plan and support the delivery of Clinks’ wider work plan
Stakeholder and external relations
· Work closely with HM Prison and Probation Service and other government departments and agencies to promote communication and partnership between Government and the arts in the criminal justice sector e.g. working with and supported by Clinks’ policy team, participate in meetings of the Reducing Re-offending Arts Forum convened jointly by Clinks and HM Prison and Probation Service
· Work within Clinks’ National Influencing & Networks directorate to ensure the experience and knowledge of arts and cultural organisations working in criminal justice is reflected in Clinks representation and influencing work with national government
· Assist colleagues working in the arts sector to interpret the emerging criminal justice environment and develop sustainable opportunities
· Maintain a wider view of criminal justice and arts policies and guide and support arts organisations to interpret these in a relevant and appropriate manner
· Identify and promote research and evidence in the field of arts and criminal justice
Income generation
· Work with Clinks colleagues responsible for income to identify funding sources, submit funding applications and monitoring reports when required, both for specific NCJAA projects and for the future funding of the work as a whole to ensure the sustainability and future development of the NCJAA
Budget
· Work with Clinks colleagues responsible for finance to maintain financial oversight of the overall NCJAA budget and all relevant project budgets to support the NCJAA work to progress effectively
2. General responsibilities
· Represent and be an ambassador for NCJAA and Clinks
· Work to support the mission, ethos and values of Clinks
· Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position
· Support and promote diversity and equality of opportunity in the workplace
· Work collaboratively with others in all aspects of our work
This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
Person specification
Experience
· Experience of the arts and social inclusion sector is essential
· Experience of the criminal justice voluntary sector is desirable
· Experience in forming working relationships with opinion formers and key stakeholders to influence policy and practice.
· Experience in leading and monitoring complex projects and measuring impact with national strategic significance, preferably in the arts.
· Experienced in multiple funder and stakeholder management
· Proven track record of developing and delivering successful projects, including the development of project plans and budgets; implementation; evaluation; reporting and monitoring
· Working to deadlines singularly and as a part of a team responsibility
Skills and abilities
· Excellent interpersonal and strong spoken and written communication skills which engage audiences, encouraging understanding and participation
· Ability to liaise with a wide range of stakeholders with different perspectives, including voluntary sector agencies, arts organisations, government, private sector, service users and media
· The ability to lead, inspire and co-ordinate a complex network of organisations working and supporting arts in criminal justice settings
· Influencing, negotiation and communication skills at a national level
· Facilitate and chair meetings at all levels of the organisations engagement – nationally, regionally, locally
· Highly organised with an ability to maintain effective record keeping systems
· Adopt a problem solving, solution-focused approach and make decisions effectively and timely
· Ability to work both independently and as part of a team
· Strategic thinking, planning and project management skills
· IT skills at a level that supports report writing, email, internet and databases
· Adaptability and flexibility in being able to take on new roles and manage a range of different internal and external relationships.
· Budget management and reporting skills
Knowledge
· Knowledge and understanding of the criminal justice system policy and operating environment in order to promote and support the arts within it.
· Understanding the value of different art forms in criminal justice settings
· Knowledge and experience of national policy, practice and membership organisations relating to arts and/or criminal justice sector
Education and training
· No one specific qualification is required, but evidence of recent continuing professional development in a professional area with demonstrable relevance to the role
Personal attributes and other requirements
· Able to travel extensively nationally
· Able to work some evenings and weekends and stay overnight where necessary.
· Works well in a team with a flexible approach to work
· Personal resilience and the ability to stay focused in a rapidly changing environment
· Demonstrable passion for and commitment to the transformative role of the arts in criminal justice settings
· Demonstrable commitment to anti-racism, anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work
· Commitment to the values and ethos of supporting people in the criminal justice system
· Commitment to upholding the rights of people facing disadvantage and discrimination in the CJS
Clinks is the national infrastructure charity dedicated to supporting voluntary organisations working with people in the criminal justice system
The client requests no contact from agencies or media sales.