Retention manager jobs in bristol
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a strong marketer who can help us achieve our vision of making legacy giving a social norm across the UK?
At Remember A Charity, we're looking for a marketer with exceptional communication and planning skills, who will be inspired by the opportunity to play this key role in a small but dynamic team.
Remember A Charity (part of the Chartered Institute of Fundraising)
Hours: Full Time (35 hours per week). Requirement to work outside of regular office hours occasionally, as required, with time off in lieu.
Key benefits:
- Leave: 25 days per year (rising to 30 with service) + bank holidays.
- Pension scheme: After probation ends, we offer up to 7.5% employers’ contribution to our stakeholder pension scheme.
- Enhanced sick pay from day one.
- Great work/life balance through flexible and remote-first working.
- We also focus on staff wellbeing, training and development and support you with your volunteering.
- See our benefits list for all other details
Location: This is predominantly a home-based role, days in the office in Bermondsey, London will be agreed with the line manager. Occasional travel will be required to scheduled meetings/training/events.
The Chartered Institute is proud to be an equal-opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as Black, Asian, people of colour, or from a specific minoritised ethnicity, neurodivergent, oppressed, or marginalised individuals or groups.
About us
Remember A Charity
Remember A Charity is a vibrant behaviour change campaign that aims to inspire the public to leave a charitable gift in their Will. Working collaboratively, the campaign’s mission is to do what no organisation can do alone, growing the legacy market and normalising charitable gifts in Wills.
Why grow legacy giving? Charitable gifts in Wills are one of the largest sources of voluntary income in the UK, raising £4.5 billion for good causes each year. As such, it’s a crucial source of income for thousands of charities, particularly in the current economic climate.
Established in 2000, Remember A Charity now represents almost 200 member charities, who work together to drive change through inspiring consumer campaigns, strategic partnerships with solicitors, Will-writers and professional advisers, and by lobbying government to enhance the wider legacy giving environment. The consortium encompasses a diverse range of charities, giving them the platform, resources and guidance to maximise their legacy fundraising. Remember A Charity works all year round to promote legacy giving, also running Remember A Charity Week each September as a central focal point for public awareness activity.
Our four key strategic pillars are:
- Inspiring the UK public to leave a charitable legacy
- Embedding legacy giving across Will-writing and estate planning
- Influencing government & decision-makers to protect and nurture the future of charitable legacies
- Equipping & enabling our members to maximise their legacy fundraising
Remember A Charity is part of the Chartered Institute of Fundraising and our goals align with its strategic priority of growing charitable giving.
Chartered Institute of Fundraising (CIOF)
The Chartered Institute of Fundraising is the UK's professional membership body for fundraisers, championing excellence, providing professional development and education, and fostering connections across the sector. We've launched a new ten-year strategy to tackle critical challenges like diminishing income, increasing demand for services, and issues such as fundraiser burnout and lack of investment that are impacting charities nationwide. We believe that every fundraiser should feel valued and nurtured.
This strategy focuses on four key pillars with clear five and ten-year targets: attracting, retaining, and nurturing fundraising talent to combat the "revolving door"; reframing the narrative to change perceptions of fundraising and drive investment; driving excellent fundraising practice, setting standards, ethics and guidance to build public trust; and fostering a culture that inspires more people to give to reverse declining donor numbers. Our ultimate aim is to double our impact in a decade, ensuring a sustainable future for both fundraisers and charities.
Role Background
This is a unique opportunity to use your creativity and marketing expertise to help charities across the UK grow their legacy giving and increase their resilience for the years ahead. The Marketing Manager will work within a small and talented staff team at Remember A Charity to expand its reach, grow its network and build engagement among its key audiences: charities, professional advisers and the giving public. The priorities for the Marketing Manager are to develop and deliver a marketing and communications plan in line with the campaign strategy.
Reporting Structure
Reports to: Lucinda Frostick, Director of Remember A Charity
Job Description
Job purpose: To lead and develop Remember A Charity’s marketing and communications programme, in line with our core mission of making legacy giving a social norm. This core focus of the role is on growing and engaging our audiences across the charity sector (members and non-members) and professional adviser communities (solicitors, Will-writers, wealth advisers).
The Marketing Manager will also contribute to the development of our consumer PR, marketing and digital programmes, led by the Director and Digital Communications Manager respectively.
This role would suit a confident and creative individual who is enthused by the opportunity of helping charities across the UK to grow and develop their long-term income. The successful candidate will work closely with the campaign’s members, professional advisers and, of course, colleagues within Remember A Charity and the wider CIOF.
Key Accountabilities:
- Lead the planning, delivery, and evaluation of marketing activities targeting charity sector and professional adviser audiences, aligned with organisational strategy and KPIs.
- Develop and deliver communications for charity members and Campaign Supporters.
- Collaborate with internal colleagues and external agencies to support the execution of consumer-facing marketing and PR campaigns.
- Create compelling assets and resources to support recruitment, engagement, and retention of members and professional partners.
- Ensure external communications and creative outputs are consistent with the Remember A Charity brand.
- Represent the organisation, exhibiting and/or presenting at relevant events or meetings.
Responsibilities by area:
Charity sector
- Creation of promotional assets to support member acquisition and retention.
- Plan and deliver a dynamic member comms programme, including e-bulletins, impact reports and others.
- Help colleagues to coordinate and present at select member events.
- Manage sector-facing social media accounts (LinkedIn, X, and Bluesky).
- Support the Director with sector-facing editorial content.
- Gather and showcase member testimonials and case studies.
- Develop and promote guidance and resources to help members maximise their legacy fundraising.
- Enhance and develop the members’ area of the website, ensuring content is up to date and relevant.
Professional Advisers
- Responsibility for the marketing budget for professional advisers.
- Planning and delivery of marketing activity to grow our professional adviser network and maximise our impact, in line with our KPIs.
- Manage and grow the Campaign Supporter scheme for solicitors and Will-writers, delivering engaging communications and digital content that keeps charitable giving front of mind.
- Promote the importance of referencing the charitable option during Will-writing to professional advisers through events, direct marketing, social media, and advertising.
- Coordinate the campaign’s Legal Sector Advisory Group, organising quarterly meetings and fostering strong relationships with key stakeholders.
- Identify and pursue opportunities to engage wider professional audiences and influential groups within and beyond the legal sector, including but not limited to, wealth managers, Will-writing software providers, local government, regulatory and trade bodies (e.g. CILEX, CLC, NALP).
- Collaborate with CPD content providers to deliver training programmes on charitable Will-writing.
- Coordinate quarterly webinars for professional advisers on relevant Will-writing topics, working with internal and external partners.
- Create materials and promotional assets for professional advisers and campaign partners to equip them to advocate for legacies.
Consumers
- Contribute to the planning and delivery of consumer marketing and PR activity.
- Support members in making best use of the consumer-facing assets provided for them to use during Remember A Charity Week and beyond.
- Equip Campaign Supporters and Will-writing partners with resources to promote legacy giving during Remember A Charity Week and beyond.
All
- Collaborate with the team to review campaign activity and success measures against KPIs.
- Maintain and update website content for charity and professional adviser audiences.
- Uphold brand consistency across all external communications and creative outputs.
About You
Experience & Skills
- Experience of planning and delivering successful marketing programmes.
- Knowledge of the UK charity sector and/or legal market.
- Experience working in a customer-facing environment or dealing with a wide range of members and stakeholders.
- Effective presentation and networking skills.
- Familiarity updating webpages and using simple web-based design / delivery tools such as Canva and Mailchimp.
- Computer literacy (Word, Excel, PowerPoint etc.) and experience of using a CRM system,
- Budget management preferable but not essential
Attributes
- Confident and clear communicator, with strong writing skills and a creative solutions-driven approach.
- Excellent organisational skills, including the ability to work independently and prioritise, managing time effectively.
- Team player, but also a confident self-starter, able to work independently when necessary.
- A positive attitude, with the ability to keep calm when managing multiple projects.
Reflecting the CIOF’s values
Passionate: Takes immense pride in their work and is driven by a strong desire to achieve success for our mission.
Professional: Consistently champions and upholds the highest standards, operating with unwavering integrity and ethical conduct.
Enabling: Proactively supports others, feels empowered to take ownership, identifies effective solutions, makes sound decisions, and collaborates seamlessly across teams.
Enterprising: Demonstrates an openness to explore new solutions and is deeply committed to excelling in all areas of their work.
Respectful: Acts with honesty and fairness, consistently treating all individuals with consideration, dignity, and respect.
Circumstances
- Based in the UK.
- Able to work/travel outside office hours on occasions (i.e. attending conferences and meetings).
If you would like to discuss access requirements or have any questions about the role, please contact us directly.
The client requests no contact from agencies or media sales.
Thank you!
The Talent Set are delighted to partner with our client on a fantastic Trusts and Foundations Manager role. This pivotal position offers an exciting opportunity to shape and lead the organisation’s trust and foundation fundraising strategies, driving growth in a dynamic and ambitious environment.
Key Responsibilities
- Develop and execute strategies to expand the trust and foundations portfolio, ensuring sustainable pipeline growth
- Manage a diverse portfolio of existing funders and cultivate new relationships to secure multi-year and increasing donations.
- Steward relationships, ensuring high levels of engagement and retention
- Collaborate with internal teams to develop compelling propositions and align funding opportunities with organisational developments.
- Management and development of a Trust Officer responsible for small trusts, medium funders, and stewardship activities, offering guidance and strategic insight.
- Track and report on funding pipeline, stakeholder engagement, and relevant metrics to senior leadership.
- Manage donor communications, submission of funding applications, and reporting requirements effectively.
Person Specification
- Proven experience managing trust and foundation fundraising, ideally at a senior level, with a track record of securing six-figure contributions.
- Strong relationship-building skills with the ability to cultivate and sustain long-term partnerships.
- Excellent strategic planning and pipeline development skills, with an innovative approach to funding models
- Demonstrated ability to lead, motivate, and develop team members, with excellent communication skills.
- A results-oriented mindset with strong organisational skills and capacity to manage multiple priorities.
- Ability to adapt to evolving organisational needs and contribute to strategic growth initiatives.
What’s on Offer
Salary: circa £41,000
Remote based roles with regular meetings in London (travel paid for)
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Thank you!
International Aid for the Protection & Welfare of Animals (IAPWA) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need. Through our global projects and partnerships, we’ve supported more than 55,000 animals so far, and we’re now looking for a Challenge Events Manager to help us grow this impact even further.
As our Challenge Events Manager, you’ll lead, grow and deliver a programme of UK and overseas challenge events that inspire supporters and generate vital income for IAPWA.
Key Responsibilities
Event Planning & Delivery
- Develop and manage an annual portfolio of owned, third-party and virtual challenge events
- Lead on budgets, timelines, risk assessments and operational plans
- Coordinate logistics with event partners, suppliers and internal teams
- Ensure all events meet compliance, safeguarding and health & safety standards
Participant Recruitment & Stewardship
- Deliver marketing and recruitment strategies to drive sign-ups
- Manage the full supporter journey, from registration through to post-event stewardship
- Provide outstanding supporter care that boosts satisfaction and retention
- Monitor and support participants’ fundraising progress
Income Generation & Financial Management
- Set and manage income and expenditure budgets
- Track financial performance and report against KPIs
- Identify opportunities to maximise net income and diversify the event portfolio
Marketing & Communications
- Create compelling promotional campaigns
- Develop engaging content for digital channels, email journeys and printed materials
- Ensure consistent branding and messaging across all communications
Partnerships & Stakeholder Management
- Build strong relationships with event organisers, corporate partners, suppliers and ambassadors
- Negotiate contracts to secure best value
- Represent IAPWA at events, expos and community gatherings
Data, Insights & Reporting
- Maintain accurate event and participant data within our CRM
- Analyse trends to improve future events
- Produce clear reports for senior management and trustees
Team Leadership
- Line manage a small team of volunteer Adventure Coordinators
- Provide coaching, development and performance management
- Foster a collaborative, supportive team culture
- Develop the team in line with the growing Adventures for Animals initiative
Experience & Skills
Essential
- Proven experience delivering successful challenge or mass-participation events
- Strong project management skills and ability to manage multiple events
- Experience in digital marketing and supporter acquisition
- Excellent interpersonal and supporter care skills
- Experience using CRM and fundraising platforms (e.g. Enthuse, JustGiving)
- Ability to work flexibly, including occasional weekends/evenings
- Strong written and verbal communication skills
- Confident budget management
- Creative, proactive problem-solver
Desirable
- Experience within the charity sector
- Understanding of fundraising regulations, GDPR, and health & safety
Further Information
How to Apply: Please send a CV and covering letter via the CharityJob portal
Closing Date: 30th November 2025
Interview Process: Interviews will be held between 8th-19th December 2025
Registered Charity
11 - 20
IAPWA (International Aid for the Protection & Welfare of Animals) is a UK registered charity dedicated to creating a better future for animals in need
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOIN OUR WORK TO SUPPORT COMMUNITIES TO THRIVE
We are looking for a dynamic manager to make our community hubs thrive! In this role, you will shape the welcome and experience of thousands of visitors, oversee our room hire and Front-of-House services, and drive the vibrancy and usage of our centres. You will lead a passionate team, manage systems that connect people to opportunities, and grow income streams through events and partnerships – all while championing our values and mission. If you are commercially savvy, great with people, and are passionate about enabling others, we would love to hear from you.
ABOUT US:
Southmead Development Trust is a Bristol-based charity made up of staff, volunteers, and residents working together to keep power in our community. We work alongside local people and partners to improve health, wellbeing, employment, and local pride — while tackling social isolation and bringing investment into the area.
Guided by residents, our vision is a thriving and healthy community. We provide the support, spaces, and services our community needs through our two well-loved sites: the Greenway Centre and Southmead Adventure Playground (The Ranch). These venues host a wide range of activities, including wellbeing services, youth and play sessions, fitness classes, community groups, and local celebrations.
We are proud to be a Disability Confident employer and welcome applications from everyone. We are committed to building a team that reflects the diversity of our community. If you need any adjustments during the recruitment process or in the workplace, just let us know — we will do our best to support you.
ABOUT YOU:
- You thrive in a fast-paced, people-focused environment. A confident and empathetic communicator.
- You have a strong track record in sales, customer service, or event management — from any sector.
- You feel at home with systems thinking. You are passionate about enabling others.
- You are ambitious and creative, always spotting new opportunities and turning ideas into action.
- You have led teams before and know how to bring out the best in people. You are collaborative, flexible, and great at building relationships across teams and partnerships.
- You understand how to grow income streams and apply sales and marketing principles to meet targets and increase impact.
- You are tech-savvy, quick to learn new systems, and confident in producing marketing materials and reports.
- Most importantly, you embody our values of:Positivity – Integrity – Excellence – Welcoming – Entrepreneurial
ABOUT THE ROLE:
You will shape the welcome, experience, and customer journey of the thousands of residents, partners, and visitors who come to our centres every year.
You will lead and develop the team to oversee our room hire service, provide Front-of-House to all operations and activities, and grow the vibrancy and usage of our centres in line with charity objectives and values.
You will continuously administer and develop our systems, which will enable business development, provide streamlined and connected pathways to community services, and supply impactful operations support to the whole organisation.
Key responsibilities
Team Leadership and Management:
- Lead, support, and develop our team of Customer Experience Assistants to ensure our centres are busy, thriving, and welcoming hubs.
- Coach the team to maintain systems and oversee the community and customers’ journey through all our offers and services, enabling a seamless and efficient experience.
Busy and Thriving Centres:
- To increase utilization rates across all Trust spaces for community and business use, growing revenues and impact through excellent interpersonal relationships, strong systems, and collaboration with internal and external stakeholders.
- To lead and develop our room hire services, working with colleagues to produce compelling, effective, and targeted marketing material and campaigns, and set the sales strategies, including reviewing pricing and re-purposing spaces as required.
- Ensure excellent customer relations across all activities and services, including Greenway Gym, room hire, tenancies, snooker, and our wellbeing services.
- Manage and develop the on-site cafe concession to align with charity goals and values.
- Develop and implement systems for community and customer feedback on the experience at our centres.
- Lead the development of events as a core income stream for the Trust. Coordinate the events programme across our centres to enable colleagues, partners, customers, and the community to run events in our spaces.
- Deliver a reliable service to the day-to-day needs of our tenants and licencees, focusing on retention and partnership development, working with the Operations Manager on key challenges and change.
Systems Management
- Manage the day-to-day use of core CRM systems, particularly OnCentre and Beacon, to ensure they are robust and enabling. Take proactive action on feature development, efficiencies, data integrity, writing processes and guidance, and conducting staff training.
- Collaborate with managers across the Trust to ensure that the Front-of-House team and our systems act as a ‘front door’ to the whole organisation, knowledgeably connecting any visitor or contact to a positive next step.
- Work with the Operations Manager and others to develop Trust software to enable growth, efficiency, integration, decision-making, and community action.
Welcoming and Inclusive Spaces
- To manage, lead, and develop the Customer Experience team to provide exceptional service to make sure all visitors and customers feel welcomed, valued, and looked after in a manner true to our values, mission, and our EDI and Trauma-Informed Action Plan.
- Recognise the broad range of stakeholders in our spaces, working with them to ensure these are well-presented, safe, and welcoming.
General Responsibilities
- Follow all Southmead Development Trust policies and procedures.
- Actively demonstrate and promote our values: Positivity, Integrity, Excellence, Welcoming, and Entrepreneurial.
- Work independently and take initiative to solve problems.
- Engage in training, development, and team activities.
- Support a safe, inclusive, and respectful environment.
- Collaborate effectively across teams and with the community.
- Be flexible to work occasional evenings and weekends.
- Carry out other duties as required to support the Trust’s work.
ESSENTIAL SKILLS:
- Proven management experience of multiple-service areas, e.g. Facilities, Hospitality, Events, whilst working to financial and customer satisfaction targets.
- Experience with the development and implementation of CRM (Customer Relationship Management) systems.
- Excellent organisational, prioritisation, and problem-solving skills.
- Be commercially informed and excellent at generating and processing different income streams with a strong understanding of sales and marketing principles.
- Ability to line-manage and develop a team, build consensus, and assign responsibility to others.
- Comfortable with systems thinking and process development.
- Confident and empathetic communicator with strong relationship management.
- Team-working skills: flexible, collaborative, and supportive.
- Excellent IT skills, ability to master systems, maintain and develop them, and educate others on their use.
- Understanding of the essential health and safety, accessibility, data protection, and safeguarding requirements of a charity with busy public buildings that frequently work with vulnerable adults and children.
- Commitment to and understanding of the principles of equity, diversity, and inclusion.
DESIRABLE SKILLS:
- Previous experience in the social enterprise, community, or health and social care sector.
- Understanding of trauma-informed practice
- Understanding of the principles of community development
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Over the last four years, the current Head of Funding & Partnerships has secured over £10m from trusts, foundations and housing associations to help HACT deliver its charitable purpose. In the next three years, our objective is to increase this amount. We want to hear from you if you believe you can support HACT deliver on our ambition.
ROLE DESCRIPTION
The Head of Funding and Partnershipsis a key member of HACT’s Leadership Team and leads the organisation’s business development, tendering and fundraising function. As part of the management tier, the role is responsible for scaling HACT’s impact across and beyond the housing sector through innovative commercial approaches, strategic fundraising, and exceptional customer relationships.
This position combines fundraising expertise, partnership building, developing and maintaining high-value relationships with funders, partners, and clients, as well as market intelligence. It identifies new opportunities for R&D development, pipeline growth, product sales and tender submissions while managing core business development activities that support HACT’s strategy.
The Head of Funding and Partnerships creates and executes annual fundraising and commercial plans, fosters collaborative relationships across the organisation, and embodies HACT’s values through transparent, supportive leadership. From time to time, the role presents to the Trustee Board and provides strategic advice and leadership to the executive team.
JOB PURPOSE
To lead HACT's fundraising, tendering and business development function, delivering ambitious fundraising targets while providing strategic market insights that drive organisational growth and innovation.
Responsibilities
Strategic fundraising leadership
- Create and deliver a fundraising strategy aligned with HACT's business strategy and ambitious growth target, with annual and multi-year targets
- ·Identify new funding opportunities through market research, relationship building, and strategic intelligence
- Lead the development of high-quality tender responses and proposals
- Maintain a register of frameworks and procurement opportunities aligned to HACT’s strategic priorities
- Oversee the production of high-quality client proposals within agreed deadlines, ensuring compelling cases for support
Partnership building:
- Develop and maintain relationships with corporate sponsors, foundations, and other organisations to create mutually beneficial partnerships.
- Manage existing funder relationships to ensure satisfaction, retention, and growth of funding commitments
- Support cross-sector collaborations, innovation pilots and consortium funding bids.
Market intelligence & business development
- Contribute to organisational strategy development through participation in Leadership Team activities
- Proactively identify collaboration and innovation opportunities, supporting business growth and diversification
- Provide market insights that enable R&D development, supporting innovation and new service creation and market analysis to support pipeline growth in new markets and enhance existing product sales
- Collaborate with colleagues to identify emerging trends and opportunities in the housing and social value sectors
- Contribute to strategic decision-making through robust market intelligence and competitive analysis
Cross-functional collaboration
- Work closely with the Head of Communities and Projects to ensure project delivery meets funder expectations, leading on managing key grant funding relationships
- Work closely with the Head of Marketing to align fundraising and marketing strategies for maximum impact
- Work closely with the Head of Services to create proposals that maximise income opportunities
- Work closely with Head of Customer to identify commercial opportunities and enhance service delivery, using insights form Social Value Insight to strengthen funding propositions.
- Work with the Head of Business Functions to develop commercial pricing and funding models and ensure compliance with due diligence and funder requests.
- Support colleagues across the organisation by providing proposal support, market insights and funding intelligence
Team leadership & operational excellence
- Line manage and develop the Funding and Insights Officer, providing coaching, guidance, and performance management
- Develop and implement Service Level Agreements (SLAs) for proposals and grant applications to ensure consistency and quality
- Establish accessible, reliable management information systems to track performance and inform decision-making
- Ensure efficient processes and systems that support high-quality proposal development, tender submissions and relationship management
- Leverage AI tools and platforms to enhance business development processes
- Champion the adoption of AI-enabled solutions to improve productivity, personalise engagement strategies, and uncover new opportunities for innovation and collaboration.
Strategic leadership & culture
- Actively model HACT's values and behaviours by consistently demonstrating supportive, transparent and collaborative leadership
- Contribute to an inclusive and respectful organisational culture through positive leadership and team engagement
- Lead by example as a key member of HACT's Leadership Team, embodying our values across all internal and external relationships
- Champion cross-functional collaboration and knowledge sharing to maximise organisational effectiveness
REQUIRED SKILLS
Experience & skills
- Proven track record in senior fundraising roles, with demonstrated success in securing and managing significant grants from charitable foundations, government, and other funding bodies
- Demonstrated success in proposal writing, developing tenders and commercial bids
- Strong background in business development and market research, ideally within the charitable or public sector
- Experience in relationship management with high-value stakeholders and complex funding organisations
- Strong communication, influencing and project management capabilities
- Demonstrated ability to create and deliver strategic fundraising plans aligned with organisational objectives
- Strategic thinking ability combined with practical execution and attention to detail
- Resilience and adaptability in a dynamic funding environment.
- Knowledge of the social housing sector (desirable).
- Ability to identify and apply AI-driven tools to enhance business development activities and using AI to streamline workflows, personalise engagement strategies and uncover new growth opportunities.
Knowledge & understanding
- Deep understanding of the UK funding landscape, including charitable foundations, government funding streams, public procurement frameworks and social investment
- Knowledge of the housing sector, social value, or community development preferred
- Understanding of R&D funding mechanisms and innovation support programmes
- Familiarity with grant management processes and funder compliance requirements
- Knowledge of market research methodologies and competitive intelligence gathering
Personal qualities
- Exceptional relationship-building and networking skills with ability to engage stakeholders at all levels
- Strategic mindset with ability to identify opportunities and translate them into actionable plans
- Strong communication and influencing skills, both written and verbal
- Collaborative leadership style that embodies transparency, respect, and inclusivity
- Excellent project management and prioritisation skills with ability to manage multiple complex workstreams
- Resilience and adaptability in a dynamic funding environment
- Passion for HACT's mission and commitment to social impact in the housing sector
Technical competencies
- Proficiency in CRM systems and database management for relationship tracking (ideally HubSpot or Salesforce)
- Advanced skills in proposal writing, bid development, and presentation creation
- Experience with project management tools and budget management systems
- Understanding of due diligence processes and compliance requirements
- Knowledge of social impact measurement and evaluation frameworks
Desirable requirements
- Professional qualifications in fundraising (IoF membership) or business development
- Experience working in or with housing associations, local authorities, or social housing sector
- Knowledge of social value frameworks and impact investment principles
- Experience in managing EU or international funding programmes
- Understanding of research and development processes in policy or practice areas
JOB ACCOUNTABILITIES
- Leads the successful delivery of strategic fundraising and business development projects, ensuring high-quality outputs, stakeholder engagement, and funder satisfaction.
- Secures project funding through strategic relationship-building, proposal development, and targeted fundraising activities.
- Develops and maintains accessible management information systems to support .
- Implements service level agreements (SLAs) for proposals to ensure consistent quality and timely delivery across grant applications and business development outputs.
- Builds new relationships with charitable funders while sustaining and growing existing partnerships to diversify income streams.
- Embeds HACT’s values through inclusive leadership, fostering a collaborative culture and modelling best practice across the organisation.
Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.
All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.
ABOUT HACT
Innovation. Collaboration. Insights.
It’s what we’ve always done.
As the charity of the social housing sector, these are the core values that have driven the transformation and development of housing providers for over 60 years.
We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives.
By partnering with organisations across the housing sector, we drive value for residents and communities through insight-led products and services which encourage innovation and foster collaboration.
This position is currently based remotely with the occasional day in the London office and travel to UK based events as required.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description.
Interviews expected to take place on week commencing the 15th December.
To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description.
Interviews expected to take place week commencing 15th December.
Registered Charity
21 - 50
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.
Thank you!
Location: Home Based with regular national travel
Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs. We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs. We provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations.
The Supporter Fundraising team is responsible for managing and growing all supporter-led fundraising activity, including third-party challenge events, community fundraising, and our own portfolio of fundraising events. Together, our work generates over £1 million in income each year—vital funds that help the National Autistic Society achieve its mission: a society that works for autistic people.
Visit our website to find out more about who we are and what we do:
Who we are looking for:
We are seeking a proactive and creative Senior Events Fundraising Officer to join our dynamic team on a permanent basis.
This is an exciting opportunity for someone who is passionate about events fundraising and eager to take ownership of a diverse portfolio. You’ll play a key role in developing new fundraising events, supporting and inspiring colleagues, and delivering excellent supporter experiences that maximise income and impact.
The role will involve:
- Leading on a portfolio of owned and third-party fundraising events, including feasibility research, planning, marketing, participant recruitment, logistics, budgeting, and evaluation.
- Taking a lead role in the development of new fundraising events in collaboration with the Innovation Team, from research and proposals through to approval, delivery and evaluation.
- Providing first-class supporter care, ensuring participants feel valued and engaged, and that income and expenditure targets are met or exceeded.
- Working closely with marketing, press and PR colleagues to create and implement event promotion and communications plans, across both traditional and digital channels.
- Line managing and supporting Events Officers where appropriate, and deputising for the Events Fundraising Manager when required.
- Building and maintaining strong relationships with internal stakeholders, suppliers, and event providers to ensure effective delivery and the best possible experience for supporters.
- Overseeing volunteer recruitment and stewardship plans to increase engagement and retention.
The successful candidate will bring:
- Experience of planning and delivering fundraising events, with proven ability to meet financial targets.
- Strong relationship-building skills, with confidence in working with a wide range of stakeholders.
- Excellent organisational skills, with the ability to manage multiple projects and deadlines.
- A creative, innovative mindset and a passion for developing new fundraising opportunities.
- A commitment to delivering outstanding supporter care and improving supporter journeys.
This is a full-time, permanent role, for 35 hours per week. The salary for this position is £32,577 per year.
To view the full job description please click
What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family for free!
- Eligibility for a Blue Light Card
Where you will be working:
City Road, London / Homeworking / Hybrid
(Up to 20% national travel, including some evenings and weekends, as required.)
About our application process:
When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
For more information about this job, please contact Jonathan Littledale – Events Fundraising Manager ( ########### )
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer
