Safeguarding volunteer roles

Please note that despite the January deadline on the job description, this role now has a rolling deadline and will be actively interviewing until the position is filled.

About TLC 

The Trans Legal Clinic is the first trans-led specialist gender identity legal practice and registered charity in the UK. The mission of the Trans Legal Clinic is simple; we provide free and accessible legal help to transgender and non-binary people in need. Our overarching vision is a society where all people have access to the legal resources required for gender self-determination and where gender diversity is not just accepted but embraced, with trans* people equipped with the necessary legal tools to navigate the world in their affirmed gender. 

Service Introduction 

The Casework department is the core of our organisation, working directly with clients by offering them support and advocacy. We have assisted over 70 clients since October 2023 and will be re-opening our referrals in January 2025 to new clients seeking our support. 

Our Casework department is divided into four teams. Each team constitutes of one Specialist Caseworker who oversees 5-15 casework volunteers. Our four teams are: 

Housing and Homelessness 

Discrimination 

Gender Recognition: legal transition and healthcare advocacy 

Gender-Based Violence: domestic abuse and hate crime 

Our Gender-Based Violence team provides specialist support to trans* individuals who have experienced hate crime, domestic abuse, and/or sexual violence. We work with compassion and care to empower our clients, often in extremely distressing circumstances, offering practical assistance in navigating the criminal justice system, obtaining protective orders, and accessing support services. Recognising the unique challenges trans* people face in these situations, our team works to address systemic inequalities and ensure that all clients feel safe, heard, and supported throughout their journey to justice and recovery.  

Key tasks and responsibilities 

Support and outreach 

Be fully aware of safeguarding issues and lead on client risk management within the service. 

Update the Gender-Based Violence client database to ensure client records are updated within agreed timeframes and that they accurately record interventions and demonstrate progress. 

Liaise with our team of solicitors when requesting advice and guidance on a case. 

Reach out to organisations that specialise in gender-based violence, especially hate crime, domestic abuse, and/or sexual violence and trans* specific services, to collaborate and share knowledge and resources.

Teamwork 

Lead the Gender-Based Violence team by supervising caseworkers.

Support caseworks by setting clear objectives and holding team and individual supervisions regularly. 

Set and moderate team performance targets. 

Attend department meetings and contribute to discussions. 

Be respectful to colleagues and support good communication between all stakeholders. 

Research 

Create and deliver training for current and future caseworkers in the Gender-Based Violence team. 

Create resources for caseworkers on relevant legislation, case studies, and good practice, to allow them to become more knowledgeable and independent whilst working with clients. 

Create resources for clients and those seeking information on our website about hate crimes, domestic abuse, and sexual violence. 

Conduct general research into hate crimes, domestic abuse, and sexual violence experienced by trans* people in the UK. 

General 

Ensure you approach to contact with clients is trauma-informed and person-centred. 

Adhere to Trans Legal Clinic’s Policies and Procedures at all times. 

Cover for other members of the team and department as necessary. 

Be proactive in reviewing and evaluating own performance and identifying upon areas for improvement and development. 

Undertake any other duties compatible with the level and nature of the role and/or reasonable required by more senior members of staff. 

Attend and participate in external meetings and briefings as required. 

The duties listed are not exhaustive and may be varied from time to time as dictated by the changing needs of the Trans Legal Clinic. The post holder will be expected to undertake other duties as appropriate and as requested by their line manager. 

Work Type: Hybrid
Location: Remote & In-Person (London-based office)
Role Type: Voluntary (Unpaid, with expenses covered)
Status: Actively Interviewing

Time Commitment & Work Schedule:

• First Month:

  • 16 hours total (4 hours per week on Tuesdays)

  • Office-based every Tuesday from 12:00 PM – 4:00 PM to shadow the current Project Manager (Michelle)

• Ongoing (After Month 1):

  • 2–3 hours per week on Tuesdays (remote/office-based as needed)

  • Attendance at weekly Jumping Beans team meetings every Tuesday from 7:30 PM – 8:30 PM (online)

• Additional Requirements:

  • Required to be in the office at least two weeks before each school holiday period for planning and final confirmations

  • Must attend at least 2–3 Jumping Beans sessions per term

About the Role:

Are you an organised and proactive individual passionate about community-led programmes that support children and families? We are looking for a dedicated Volunteer Project Manager to oversee and lead our Jumping Beans Team—a vibrant, child-focused initiative offering enriching experiences for local families.

Key Responsibilities:

General Responsibilities

• Lead and manage the Jumping Beans Team to ensure project success

• Coordinate and chair weekly Tuesday evening meetings

• Track team tasks, monitor progress, and ensure timely delivery

• Report regularly to the leadership team

• Collaborate across departments to align project goals and resource needs

On-Site Responsibilities During Jumping Beans Sessions:

1. Staff & Volunteer Coordination

• Brief staff and volunteers on the day’s plan and their roles

• Ensure child-to-staff ratios are maintained

• Manage volunteer and staff attendance

• Act as the main point of contact for staff and volunteer concerns

2. Activity Oversight

• Ensure activities run on schedule and engage children effectively

• Troubleshoot or adapt plans as needed

• Confirm all materials and equipment are prepared

3. Child Safety & Welfare

• Oversee child sign-in/sign-out

• Monitor for safeguarding issues and respond appropriately

• Manage minor incidents and maintain accurate records

• Ensure the venue is safe, clean, and child-friendly

4. Communication

• Welcome and update parents, address any concerns

• Serve as liaison between staff, children, parents, and visitors

• Escalate significant issues to senior leadership

5. Logistics & Administration

• Manage session supplies and resources

• Track attendance, consent forms, and incident logs

• Ensure awareness of allergies and special requirements

• Uphold all safeguarding, emergency, and first aid policies

6. Evaluation & Reporting

• Take note of successes and areas for improvement

• Gather informal feedback from children, parents, and staff

• Report session outcomes to leadership

Qualifications & Experience:

• Previous experience in project management or team leadership (paid or voluntary)

• Excellent organisational, communication, and time management skills

• Creative thinker with strong problem-solving abilities

• Experience working with or supporting children or families is a plus

Benefits & Impact:

• Help bring joy, structure, and support to children and families

• Gain valuable experience in project and team management

• Be part of a passionate, values-driven team

• Expand your network through connections with community leaders

• Personal and professional growth through hands-on leadership

Apply Now
Make a real impact in your community and develop leadership skills that last a lifetime.

Kidderminster Foodbank currently has three part-time employees. It is in an exciting developmental period, moving to opening a town-centre wellbeing hub, so we anticipate taking on other staff.

This role involves leading on HR within the organisation. This entails advising the trustee board and ensuring we adhere to the highest standards of governance in policies and practice related to employee relations, recruitment, retention, reward, and recognition, as well as staff and trustee development. Our HR trustee will assess risks and measure the impact of HR interventions, will advise the board as we implement organisational policies and practices in the context of furthering charitable objectives and as we evaluate their impact on staff and beneficiaries. 

The HR trustee also needs to ensure the long-term strategic oversight of the organisation’s personnel and staffing requirements in relation to the overarching goals of the charity.

What will you be doing?

Key tasks:

• To ensure that HR activities and interventions are linked to the organisation’s charitable objectives and complement the organisational culture
• To review and recommend to the Trustee Board current and future strategic resourcing, training and development and plans.
• To actively contribute to policy-setting and strategic direction.

Other responsibilities, along with the Board of Trustees, include:

• To manage the charity’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk and not over-commit the charity.
• To ensure the board regularly reviews its structures, roles, relationship to staff and implementing changes if and when necessary.
• To help develop a long-term strategy for the foodbank with clear objectives which can be monitored and adapted.
• To work alongside the Treasurer and the board to ensure the organisation’s financial dealings are systematically accounted for and on time, independently examined (on income over £25k) and made publicly available when necessary.
• To ensure the charity is accountable, actively complying with statutory accounting and reporting requirements and the law.
• To ensure appropriate financial plans are in place for future budget allocations as well as looking after contractual agreements with external partners that award money for core costs and additional projects.
• To help promote the organisation to a wide audience of potential funders and beneficiaries and community stakeholders.
• To ensure the foodbank has appropriate procedures to: comply with current legislation and good practice; including employment, health and safety, equal opportunities, safeguarding & GDPR compliance/data protection etc.
• To act with reasonable care and skill, giving your time, thought and energy to your role.
• To prepare for and regularly attend and participate in board and subcommittee meetings and any trustee away days.
• To provide ad hoc support to the staff team and volunteers from time to time.
• To act at all times in accordance with the foodbank’s trustee code of conduct.

The Trustees may also undertake additional work for the charity between meetings subject to their availability and skill set.

What are we looking for?

Kidderminster Foodbank are seeking to recruit Trustees with an interest in helping others, who are willing to uphold the foodbank’s values, and who can bring life experience to the board of trustees, including lived experience of hardships which led to needing emergency food provision. Our ideal candidates would demonstrate:

• A knowledge of, and commitment to, the work of Kidderminster Foodbank.
• Experience of working in a HR role.
• Willingness to actively participate in discussions concerning needs of the foodbank’s beneficiaries, staff, and the trustee board.
• Willingness to act in the best interest of the charity.
• Sound, independent judgement and an ability to think creatively.
• The ability to work effectively as part of a team and demonstrate a willingness to learn and develop.

What difference will you make?

By supporting the governance of the food bank, you are part of a team providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with Kidderminster Foodbank.

Sense College Loughborough is a specialist Further Education (FE) college, supporting students between 16-25, who have a wide range of disabilities. We aim to prepare young people to be as independent as possible and help them to achieve their long term goals. We offer different pathways and work with Loughborough College, to help students gain the skills, experience, knowledge and confidence to achieve these goals. 

Candidates interested in the role of Lay Governor at college must be able to demonstrate commitment to Safeguarding, Strategic leadership and a passion to Further Education particularly Specialist Education. A understanding of issues facing the post 16 specialist education sector would be desirable. If you feel you have the ability to make a positive contribution to meetings and provide constructive challenge to support senior managers at the college we would love to hear from you. We anticipate that the successful candidates will need to commit a minimum of 4 half days per term to the role in relation to meetings and preparation. The ability to attend other ad-hoc college events and visits would also be very welcomed.

The role of members of the Governing Body is to provide strategic leadership, support and constructive challenge to the college senior management team to ensure that Sense College provides an excellent education experience for all students. The Governors will work with the college senior management to ensure the college offers a broad based curriculum to maximise the teaching and learning experiences of all its students, with demonstrable outcomes. Sense College Loughborough Lay Governors will attend 3 full committee meetings a year, plus 3 extra meetings for their chosen sub-committee. Meetings last from 90 minutes for sub-committees and 2 hours 30 minutes for the full committee, Lay Governors will come prepared and engaged, having done the reading the prior and ready to ask any questions they may have. Governors of Sense College have a varied role encompassing a range of duties. Much of this is undertaken through participation in the full Governing Body meetings and Sense College sub-committees according to a governor`s experience and skillset, and through college visits.

Some examples of governor duties are below, noting that these are not exclusive:

• Reviewing, approving and monitoring the implementation of the Sense College 2022-2025 Strategic Plan
• Approving the final Sense College Annual Self-Assessment Report (SAR)
• Reviewing and monitoring progress and outcomes from the Sense College Quality Improvement Plan (QuIP)
• Reviewing students’ progress and achievements through a range of products i.e. case studies, reports and visits to Sense College
• Reviewing college data against Key Performance Indicators and dashboards.
• Participating in Ofsted inspection meetings on governance to support Sense College and the college senior management team
• Monitoring implementation of safeguarding (SfG) procedures, keeping updated with current SfG legislation and governors Prevent responsibilities
• Monitoring college budget performance with the emphasis on new students  referrals funded through the Education and Skills Funding Agency
• Attending and participating in governor training events, student celebrations and college visits 

About us 

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

Sense values 

We include. We collaborate. We find a way. We challenge. We celebrate.

Join us as we turn bold ideas into real-world support for LGBTQIA+ people across Berkshire

About SupportU

We are a leading LGBTQ+ help and support service based in Reading, servicing the Thames Valley area. Our service is run by a dedicated team who are responsible for delivering the help and support available through our website, telephone helpline and face-to-face sessions.

What will you be doing?

Support U is seeking trustees to join our board at this pivotal moment following a period of change, as we strengthen our governance and work toward a more sustainable and impactful future. As a trustee, you’ll play a role in helping guide the charity’s direction, ensure good governance, and enable our small team to deliver high-impact services to the LGBTQIA+ community across Berkshire.

Key responsibilities include:

· Providing strategic leadership and oversight

· Ensuring good governance and compliance with legal and regulatory requirements

· Supporting financial management and safeguarding the charity’s resources

· Acting as an ambassador and advocate for the charity

· Promoting equity, diversity, and inclusion in all aspects of our work

Estimate of time needed

Up to five hours per month.

What are we looking for?

We are looking to appoint new trustees who bring a mix of governance experience, strategic skills, as well as passion and commitment to our community and the aims of the charity. 

You might be a good fit if you:

· Align with our mission and values

· Understand the needs and experiences of LGBTQIA+ communities

· Can collaborate within a diverse team and contribute constructively

· Are willing to ask questions, challenge ideas, and help shape solutions

Living experience as part of the LGBTQIA+ community is encouraged, but not essential - we also welcome allies who bring a strong commitment to equity, inclusion, and our cause.

What difference will you make?

As a trustee at Support U, your voice will help shape how we respond to the real, evolving needs of LGBTQIA+ people across Berkshire. You’ll influence how we grow, how we include, and how we stay true to our values while adapting for the future.

You’ll be part of a small, committed team working to strengthen support, challenge exclusion, and ensure our community feels seen, supported, and proud.

Summary of the role of Trustee

Trustees are individually, and as part of the Board, the ‘guardians of charitable purpose’, making sure that all Board and Board Committee decisions put the needs of the beneficiaries first; safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation ensuring these assets are used well, and in ensuring that the charity is run sustainably.

But this specific role requires the Trustee to Chair the crucial Board’s Income Generation Committee (IGC).

Like other hospices, in the context of Government decisions about tax and minimum wages and in the generally challenging environment for most donors, we are not able to purely fund our work from current donations, meaning we have been drawing from our reserves.

This has to change if we are to survive and satisfy the ever -increasing demands for palliative care.

Main duties and responsibilities:

• Chair the Income Generation Committee, which has the following key priorities:

• Review and constructively challenge the annual fundraising (FR) plans and budget

• Maintain an overview of current fundraising initiatives and their return on investments, working in partnership with the FR team

• Evaluate the risks to achieving projected income streams and advise the FR team and Board accordingly

• In conjunction with the FR team, creatively develop new and potentially high return initiatives that are intended to deliver significant additional income, in excess of current FR budgets

• As part of the Board of Trustees:

• set and maintain vision, mission and values

• ensure plans are in place to deliver income/cost levels that can at least fund current expenditure

• Develop strategy, set overall policy, define strategic objectives and evaluating performance against agreed targets

• Assure continuous compliance with the legal and regulatory standards governing the operation ofthe charity, the charity governing document and any other relevant legislation, updating the articles of association as required.

• Assure proper financial control and ensure the application of resources is exclusively in pursuance of the charitable objects i.e. the charity must not spend money on activities that are not included in its objects, no matter how worthwhile or charitable those activities are

• Assure the effective and efficient administration of the charity including funding, insurance and premises

• Assure that The Hospice of St Francis pursues its objects as defined in its governing document (e.g. the promotion of any charitable purpose for the benefit of the community in the district of providing palliative care at the Hospice, at patients home, in our Spring Centre and in the community, and in particular the advancement of education, the protection of health and the relief of distress and sickness)

• Assure employment procedures and policy and proceduresfor volunteering are compliant with legislation and regulation, subject to regular review and support the fulfilment of strategic objectives

• Assure risk assessments for all aspects of the business are carried out including accurate and timely reporting using the format of risk registers

• To contribute to, assure and maintain effective performance of the Board and Committees, including systems and processes for external assessment of these arrangements

• Support the CEO and Executive Team to fulfil their delegated responsibilities and hold them to account for delivery of strategic objectives

• To attend Board meetings quarterly, up to two Board awaydays annually and serve as a member of up to two Committees.

• Able to be registered as a Directors of the Charity at Companies House, sharing ultimate responsibility for governing the charity and directing how it is managed and run.

• Act as an ambassador supporting the work of the Hospice in generating income and in its relationship with the communities served.

Volunteer befrienders offer the older, housebound people in our community a chance to connect socially, have a cup of tea, and a chat.  Could you be a much-needed social visitor to one of them this year? Training and support is provided.  Time and Talents is a welcoming community space and volunteering with us provides fantastic opportunities to connect with your community, build your skills, and even make new friends! We provide induction, training and continuous support, alongside opportunities to meet other volunteers.  We work hard to match you with a Befriendee who matches with your availability, personality, and ideally lives walking distance from you within Southwark!

In the first instance, please get in touch here and we will send you our online application form!

After successfuly completing our aplciation, vetting and training process ARCh Reading Helpers visit a local primary school (close to home or workplace) twice a week during the school day (usually early afternoons), spending a 1:1 "happy half hour" each time with three children selected by the school.  These children may be struggling with reading, lack language skills or have little confidence.  The volunteer talks with the child, shares books and plays games supplied by ARCh.  In this way a mentoring relationship is developed over the course of a year.

Volunteers provide a warm, positive experience of reading and with encouragement over a sustained period, reluctant readers gain confidence in their ability and begin to read for pleasure.  This one to one support has a positive effect on all areas of the child''s schoolwork and improves their life prospects.

We need volunteers who can be relied upon to attend their sessions regularly and volunteer with ARCh for a minimum of one school year.

This role would appeal to anyone who enjoys being with children, loves books and wants to make a difference in their local community.

Full training, resources and support provided together with a truly rewarding experience.

This is an exciting opportunity to delve into the world of social media, using social media platforms to enhance the online presence of Shelter Birmingham. You’ll be providing information, promoting our services, and increasing engagement with local and national campaigns. This role gives you the chance to volunteer across diverse and friendly teams, gain valuable experience in online communications, and put your own creative stamp onto projects. 

This is a great opportunity for someone looking to develop skills and experience within social media and who has an interest in social welfare. This may include personal experience of bad housing or homelessness which will enrich your knowledge, empathy, and authenticity within the role. 

Suggested time commitment:        

Location: This a flexible role, that can be undertaken from home or the office at times to suit you. During planned events, we may need a visible presence, but this will be arranged in advance. 

Supervised by: Volunteer coordinator

Why volunteer with Shelter? 

A home is a fundamental human right, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, unsuitable housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now. Together with individuals, in communities and across society, we will lead the way for a safe home for all. But we need your help to do it. 

Main Tasks can include: 

• Establishing and/or maintaining active social media accounts.

• Researching and creating creative content for different social media channels, starting with Twitter and Instagram, with view to expansion (you will have the opportunity to shape the role as you develop). 

• Helping to develop social media communication plans for sharing information that can help and support the local community.

• Liaising with the team in the Birmingham hub including to plan and promote national and local Shelter campaigns. 

• Identifying current news and issues affecting people locally around housing and benefits 

• Identifying target audiences and being up to date with current trends. 

• Attending events organised by Shelter Birmingham to provide updates on social media and making reels for Instagram going live on our Instagram account during live events. 

Skills and Experiences Required: 

• Confident in using technology. 

• Be familiar with some of the social media platforms and if needed learn how to use others use of various social media platforms including Twitter, LinkedIn, Facebook, Tik Tok and Instagram. 

• Good communication skills. 

• A flexible and organised approach. 

• Creative. 

• Ability to write about relevant issues in an informed and non-bias manner. 

• Willingness to follow Shelter’s policies, including Volunteering, Safeguarding, Data Protection and Health & Safety. 

Induction, Learning and Development: 

To enable you to take part in this opportunity, Shelter will: 

• Provide you with a Volunteer Handbook and all Policies and Procedures. 

• Provide learning on topics including Safeguarding, Health and Safety and Data Protection. 

• Provide an induction to the role and other relevant training. 

• Reimburse "out of pocket" expenses in line with Shelter's volunteer expenses policy. 

Benefits of Volunteering with Shelter 

• Being part of Shelter’s Fight for Home. 

• Gaining valuable skills and experience and confidence that may be beneficial for future volunteering or employment opportunities. 

• Learning more about social media by volunteering alongside the social media team, including how to support a campaign using social media platforms. 

• Being part of a great team. 

• Learning about housing and homelessness issues 

Your Legacy Starts Here

Become SUNSHINE's Founding Treasurer! - Approx 5-8 hours per month (flexible)

This isn't just a volunteer role; it's an invitation to ignite a movement.

SUNSHINE is a brand new, 100% volunteer-run charity, born from a fervent belief that no one should face loneliness alone. We are on the cusp of bringing immense joy, genuine connection, and vital community spirit to countless lives. But to truly shine, we need YOU.

We're looking for a visionary financial leader to join our passionate Board of Trustees – the very architects of SUNSHINE's future. As our founding Treasurer, you won't just advise; you'll build, shape, and drive the financial integrity and sustainable growth of a charity set to transform lives.

This is a challenging, yet incredibly rewarding opportunity to leverage your expertise at a pivotal moment. Imagine the profound satisfaction of knowing your guidance directly establishes our financial foundation, enables our programmes to flourish, and creates a lasting impact on community wellbeing.

We urgently need a Treasurer with exceptional financial skills and a burning desire to make a difference.

Your crucial role will be to:

• Expertly set up, manage, and control all our financial aspects from day one.

• Ensure transparency and robust financial governance, building trust and credibility.

• Guide our sustainable growth, providing vital insights for fundraising and resource allocation.

• Oversee meticulous record-keeping and compliance, safeguarding our charity's future.

Why step up now? Because this is your chance to be part of something truly special from its very inception. Your financial leadership will directly enable SUNSHINE to get formally set up, registered, and launch the vital programmes that will change lives by fostering connection and combating isolation.

Are you ready to build a brighter future, one life-changing connection at a time? Are you passionate, dedicated, and committed to taking on this powerful challenge with flexible hours?

Your legacy of financial integrity and community impact awaits.

Do you have a flair for communication and a desire to help us reach more people?

As a Marketing & Communications Assistant, you will work closely with the Project Leader to spread the word about our amazing Akioke Karaoke Confidence Club. You'll help us promote the club to potential members, volunteers, and the wider community, ensuring its success and sustainability.

Key Responsibilities:

• Content Creation: Assist the Project Leader draft engaging text for promotional materials (flyers, social media posts, website content).
• Social Media Support: Help schedule and post content on relevant social media platforms (e.g., Facebook groups, local community pages).
• Community Outreach: Identify local community groups, centres, schools, and organisations that could benefit from our club, and assist with distributing promotional materials.
• Information Gathering: Research relevant online forums, notice boards, and events where we can promote the club.
• Feedback Collection: Assist in gathering testimonials or feedback from members (with appropriate consent) to use in promotional efforts.
• Administrative Support: Help organise and maintain marketing materials and contact lists.

We're Looking For Someone Who Is:

• Creative and has a good eye for engaging content.
• Organised and attentive to detail.
• Familiar with social media platforms (e.g., Facebook, Instagram).
• Able to communicate clearly and concisely in writing.
• Proactive and able to take initiative with guidance.
• Reliable and able to commit to agreed-upon tasks.
• Passionate about the club's mission and helping us reach new audiences.
• Previous experience in marketing, communications, or social media is a bonus but not essential – a willingness to learn is most important!

Time Commitment: Flexible, approximately 2-4 hours per week, with tasks that can often be completed remotely or during mutually agreed-upon times, in collaboration with the Project Leader.

We’re looking for a strategic, forward-thinking leader to join our Trustee Board - someone who can challenge and champion our fundraising direction, who brings fresh ideas, a creative edge, and isn’t afraid to ask the tough questions. Your insight could shape where we go next and help ensure we’re investing in the right opportunities.

Carers Trust is a £13 million charity, leading a £150 million network of local carer organisations. We have a fundraising team that consistently punches above its weight.

If you love collaborating with ambitious teams, challenging the status quo and finding smart, inventive ways to make an impact – this could be the perfect role for you.

Ready to shake things up for a great cause?

Children’s charity Mentor Link is recruiting Volunteer Mentors from the West Midlands and Gloucestershire area to provide one to one support to vulnerable children and young people in schools and the community. Mentor Link are keen to hear from people in business and the community, who would be interested in becoming a Volunteer Mentor to support a young person to achieve their full potential. The mentors are specially trained to listen to and support young people and aim to improve their self- esteem and engagement in learning. The charity has an excellent track record of success in achieving positive outcomes with children and young people.

We are looking for an additional volunteer to join the friendly team at our refugee and asylum seeker support charity,  to assist with casework.  Clients come to us with queries on a wide range of issues, for example around asylum support, poverty,  bank accounts, eVisas, housing,  benefits, English classes etc.   We need someone with good general knowledge of how to work with UK systems,  who enjoys supporting people and is able to hit the ground running and work with minimal supervision. 

Role outline 

The casework volunteer will be asked to see individual clients who come to our weekly drop-in session with queries or requests for support,  to offer what help they can with the query in the time available,  to agree any follow-up needed, and to keep a very brief record of the problem and action taken.  The volunteer will have access to our casework information resource, and many queries can also be responded to using the information sheets for clients available on our website.  There will always be at least one other person to turn to with any queries, either our service delivery lead or other experienced casework volunteers.  All volunteers are expected to follow RRSG policies and procedures eg. around safeguarding and data protection

Person specification 

Essential 

• Fluent in English
• Familiar with dealing with UK systems eg. health services, banks, etc.
• Confident in dealing with other agencies on the phone and in writing
• Experience in supporting others to solve practical problems
• Able and willing to use own laptop for the work
• Able to use RRSG IT systems
• Reliable, trustworthy, strong interpersonal skills, and committed to assisting the client group
• Able to commit to attending sessions in Haslingden, Rossendale on Wednesday mornings 10.30-12.30, at least twice monthly on average.

Desirable

• Fluent in Tigrinya, Kurdish, Farsi, Arabic or other relevant languages
• Experience of similar work
• Experience of forced migration