Safeguarding volunteer volunteer roles

Are you passionate about sustainability? Do you want to make a real impact on household carbon footprints and promote sustainable living? Can you help us crowdsource our innovative E-Save app and outreach programme?

What will you be doing?

To support delivery of the E‑Save app, you’ll help recruit, support and coordinate our growing UK‑based volunteer community. You’ll provide administrative oversight for current volunteers, support ongoing recruitment, and help develop volunteer and HR processes.

 Over time, you’ll contribute to policies, engagement programmes, crowd‑sourcing initiatives, and local pilot volunteers.

What are we looking for?

We’re looking for UK‑based volunteers with experience in HR, volunteer management, or people operations. You’ll help lead volunteer recruitment, onboarding and training; develop HR and volunteer policies; support engagement and wellbeing; and maintain confidential records. 

You’ll need strong organisational and interpersonal skills, knowledge of safeguarding and data protection, and the ability to support a diverse, remote volunteer team.

What difference will you make?

You will lead and/or support the volunteer recruitment and engagement needed to sustain and grow the organisation, and develop the network of experts and contributors that will power E-Save.

You will be at the forefront of innovation, bringing climate action into people’s homes across the UK, making sustainable living part of everyday life.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you
Food banks provide essential community services to people in crisis. At Brent Foodbank, our warehouse volunteers play a vital role in ensuring our distribution centres can provide food parcels to people in our community who are struggling to afford the essentials. By volunteering at our warehouse, you will help process food donations, sort items (ensuring they are in date), minimise wastage and pack food ready for distribution. Alongside being a voice for change in your community, you can make a real difference to people’s lives providing vital help and support in your local community. 

What you will be doing
Ensure that all Brent Foodbank warehousing procedures and processes are followed as per the foodbank operating manual. Receive food donations from members of the public and thank them. Ensure that incoming stock is checked, weighed and recorded. Sort food by date and type, removing any items that are damaged or outof-date and weighing these out separately. Keep warehouse area clean and tidy at all times. Prepare stock orders for the food bank centres and/or emergency food boxes, as appropriate. Assist in undertaking an annual stock take as detailed in the food bank operating manual. Report any health & safety or safeguarding concerns to the Foodbank and Warehouse Manager. Complete Brent Foodbank training modules.

The skills you need

• Strong team player
• Motivated and organised
• Happy with some heavy lifting

What's in it for you

• Using your existing skills to make a difference.
• Meet a fantastic, friendly team of people who share your passion to eradicate poverty in the community.
• Make a real difference to the running of your food bank.

This Role Is the Backbone of the Content Ecosystem
Content creation without structure becomes chaos. Tell My Truth and Shame the Devil C.I.C. is intentionally recruiting hundreds of content creators. That level of scale requires rigorous systems to ensure nothing is lost, duplicated, misused, or unsafe. The Content Librarian / Digital Asset Manager is the role that turns volume into value. This is not a passive admin role. This is infrastructure-building.

Purpose of the Role
The Content Librarian ensures that every piece of content created across the organisation is:

• Logged
• Tagged
• Categorised
• Approved
• Stored
• Accessible
• Reusable

This role protects:
Brand integrity

• Survivor dignity
• Safeguarding compliance
• Operational efficiency

Without this role, scale fails.

Experience Qualification and Requirements

Essential:

• Experience in digital asset management, content operations, knowledge management, archiving, or media library administration.
• Experience creating and maintaining structured systems (folders, naming rules, tags, metadata) at scale.
• Experience logging and tracking assets accurately, with strong attention to detail and consistency.
• Experience working across teams (creative, campaigns, operations, safeguarding) to coordinate content flow and accountability.
• Highly organised approach with strong file hygiene, documentation discipline, and ability to maintain standards consistently.
• Strong attention to detail, including version control, permissions, approval status tracking, and prevention of misuse.
• Ability to think in systems: designing processes that make content searchable, reusable, and scalable.
• Strong communication skills for clarifying requirements, flagging risks, and keeping stakeholders aligned.
• Ability to work independently, manage priorities, and maintain reliability in a high-volume environment.

Desirable experience 

• Experience supporting creative teams with admin/ops or project coordination.
• Familiarity with content governance: approvals, safeguarding clearance markers, and usage rights tracking.
• Experience building content calendars or supporting distribution workflows.

Helpful tools (welcomed, not required)

• Google Drive, SharePoint, Notion, Airtable, or similar documentation / content systems.
• DAM platforms or structured media library tools.
• Familiarity with file naming conventions and metadata frameworks.

Training & qualifications

• Formal qualifications are not required.
• Qualifications in library studies, information management, or organisational management are desirable.

Main Responsibilities/ Key Duties

• Build and maintain a central digital content library that supports scale, reuse, and consistent access across the CIC.
• Create and manage structured systems for content organisation, including naming conventions, folder structures, tagging rules, and metadata standards.
• Log and catalogue all incoming content from content creators, podcast teams, campaign teams, and ambassadors, ensuring every asset is captured and traceable.
• Track key content status fields, including approval status, usage rights/permissions, platform suitability, and safeguarding clearance.
• Ensure content is easy to find and easy to reuse by maintaining accurate tags, searchable metadata, clear versions, and consistent file hygiene.
• Manage version control and “single source of truth” practices, preventing confusion, loss of quality, duplicated assets, or incorrect public release.
• Coordinate with the Social Media Director, Safeguarding Officer, Campaign Managers, and Automation & Systems teams to align library structure with workflows and publishing needs.
• Flag risks, gaps, duplication, or misuse (e.g., missing consent, unclear rights, unapproved assets, outdated versions, incorrect tagging) and route issues to the right owners.
• Support content distribution readiness by ensuring assets are stored in the correct location, correctly named, correctly tagged, and marked for approved use.
• Contribute to continuous improvement by refining systems, templates, and guidance as volume increases and the C.I.C scales.

This role is not suitable if you:

• Dislike structure or admin
• Prefer fast-paced creative chaos
• Struggle with confidentiality
• Are uncomfortable working with sensitive content
• Need immediate paid work

Important to Be Clear

This is:

• A volunteer role within a Community Interest Company
• Unpaid during the build phase
• A critical infrastructure role

Paid opportunities will be introduced as the organisation becomes financially sustainable.

Next Steps

Shortlisted applicants will be invited to:

• A systems-focused discussion
• A values and safeguarding conversation

If you are someone who understands that order creates safety, systems create scale, and structure creates longevity, this role is for you.

A Final Word
Content systems are about people, not files.

If you know that:
Order protects dignity and safety
Structure is a safeguarding issue
Consistency keeps systems trustworthy

Cadet Force Adult Volunteers (CFAVs) are at the heart of the cadet experience. As a CFAV, you will guide and support young people, lead or assist in training sessions, and help create a safe, supportive and rewarding environment. You can volunteer as a uniformed or non-uniformed instructor - no military experience is required, all training will be provided.

Key Duties & Responsibilities:

• Support, mentor and encourage cadets, helping them build confidence and life skills
• Assist with planning and delivering training sessions, including subjects such as; first aid, map reading and navigation, fieldcraft, drill and turnout, expedition and adventure training, leadership tasks and teamwork
• Participate in community events, remembrance parades, competitions and weekend activities and residential camps.
• Help with cadet development, assessments and progression as set out in the Army Cadet Syllabus.
• Promote safeguarding, inclusion and wellbeing.
• Work collaboratively with other volunteers and staff to deliver a varied and engaging programme

Skills & Experience (Not Essential):

• Experience of working with young people (youth work, teaching, coaching or similar)
• Good communication and interpersonal skills
• Leadership, organisation or teamwork abilities
• Enthusiasm, patience and willingness to learn

If you have none of the above - don’t worry. We provide full training, support and mentoring.

Benefits of Volunteering:

• Full training, including opportunities for accredited qualifications.
• Leadership, instructional and youth-development experience
• Improved confidence, teamwork and communication skills
• Social events, outdoor experiences and personal development
• Uniform provided, and reasonable volunteer expenses covered
• The reward of seeing young people grow, achieve and overcome challenges

Practical Information:

• You must be 18 or over.
• A DBS check and safeguarding training are required (provided).
• We welcome volunteers from all backgrounds and levels of experience.
• Commitment is flexible - most detachments meet once or twice a week.
• There are no specific nationality requirements, but volunteers must have leave to remain and be eligible to work in the UK.

About the Army Cadets

The Army Cadet Force is a national, community-based youth organisation that provides young people aged 12–18 with opportunities to challenge themselves, learn new skills and grow in confidence. Through a variety of activities, both military-themed and non-military-themed adventurous activities, teamwork, leadership training and community engagement, cadets develop resilience and skills that last a lifetime. None of this would be possible without the dedication of our amazing adult volunteers.

We're currently recruiting volunteers at the following detachments: Ashburton, Newton Abbot, Totnes, Dawlish, Bovey Tracey, Illfracombe, Ivybridge, Paignton and Torquay.

To apply, please enter your postcode into the Find a Detachment box and click Join as a Volunteer to complete the form.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Summary

To be the first point of contact for families at our centres, providing administrative support and helping ensure the smooth running of the service.

Detailed description

We are looking for Volunteer Administrators for the following locations:

Broadwater Family Centre, Stevenage

Windmill Family Centre, Hemel Hempstead

Sopwell Family Centre, St Albans

Westfield & Littlebury Family Centre, Watford

The BECC Family Centre, Borehamwood

Main responsibilities

·Welcome families, visitors, and professionals to the Family Centre in a friendly and professional manner.

·Answer telephone calls and take messages accurately.

·Assist staff with administrative tasks such as photocopying, filing, and preparing resources.

·Input data into systems, ensuring accuracy and confidentiality.

·Help maintain an organised and tidy reception and office space.

·Support the preparation of publicity materials, newsletters, and information displays.

·Signpost visitors to the appropriate staff member for further support.

·Uphold safeguarding, confidentiality, and health & safety policies at all times.

Skills / Abilities / Experience / Qualities

·Friendly, welcoming, and professional manner.

·Good organisational and communication skills.

·Basic IT skills (Microsoft Office, email, internet)

·Reliable, punctual, and able to work as part of a team.

·Respectful of confidentiality and sensitive information.

·Understanding of diversity and inclusive practice.

·Previous office or reception experience is helpful but not essential.

Training / Support

·A full induction to the service and specific site will be provided.

·Requirement to undertake One YMCA online training courses

·To understand and implement One YMCA’s policies.

·Ongoing support and regular 1:1 meetings

·Access to organisational events throughout the year including Socials, Conferences and Training opportunities. 

Additional Information

·Undergo enhanced DBS check

·X2 References required

·Undertake additional training as and when required

·We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines

Our management committee has succession needs. We seek a trustee to chair it and build on our strong heritage and renew for the next generation, a people-person who can attract and develop a team of custodians with diverse skills to give management oversight and strategic direction.

What will you be doing?

We are looking for someone who will enjoy being part of our community and who has the drive to help renew and guide the work at our Dorset retreat centre.

Our Dorset centre has recently undergone very successful updating of some of the facilities. We have a loyal visitor base who respond generously to appeals for donations.  We are looking to recruit a Trustee who can join a team of people with varied expertise to make steady and sustained progress to ensure that this much loved centre, with 100 years of history is a treasured resource for the next generation.

Our vision is to be a place for both environmental awareness and inclusive Christian theology, experienced by the way we live, the programme of events that we hold and how we run and renew the buildings and land; practical hope in action.

The charity is well governed with Trustees taking responsibility for the finances, health & safety and safeguarding. We have good accountancy support and our financial reserves are adequate.

As Chair of the Centre Management Committee you have responsibility for the Burton Bradstock  centre but also as a Trustee of the whole charity with providing strategic direction of the whole charity.

The Centre Management Committee meets 2x in person at the centre each year and overnight accommodation is available.  The whole board of Trustees meet online quarterly (a weekday evening 1.5 hours) and have two residential weekend meetings per year, one at each centre (Bradwell-on-Sea, Essex and Burton Bradstock, Dorset). The charity covers all out-of-pocket expenses.

What are we looking for?

Most importantly the energy, time and enthusiasm to support the flourishing of the Retreat Centre; after that then one or more of the following would be helpful:

• Line management experience
• Working within Charity Commission guidelines
• Operational or facilities management experience
• Previous Trustee experience or similar (nice but not a requirement)

A fuller description of the role is provided in the accompanying PDF.

What difference will you make?

As Chair of the the Centre Management Committee you will support and shape the ongoing development of staff and operations of the retreat centre.

Our guests value the experience of inclusive community, spirituality, and practical creativity joining retreats, workshops, family holidays and a range of other events. We pursue a vision of openness and inclusion, for people of all faiths and none, affirming mutual respect and understanding.

People of all ages come to Othona to be themselves, valued for who they are. They find support through difficult times e.g. bereavement, family breakdown, ill health, find a new direction, feel restored. This experience of community, affirms people and contributes to social re-connection while at Othona and back home. People make friendships at Othona that last for years.

Before you apply

Applications will be considered on a rolling basis.

Interested applicants please message us via REACH.  Application is by letter accompanied by a CV.  Shortlisted candidates will be invited to visit the Retreat Centre. Interview will be by 2 Trustees. References will be required, as will a basic level DBS check, a declaration that you have not been barred from becoming a Trustee or Director. A role description is attached.

This position is a Trustee role, sitting on Hidayah's board. The IT/Tech This role will oversee Hidayah’s IT infrastructure to ensure suitability and sustainability of charitable activities.

What are the responsibilities of this role?

This role will have the following duties, but are not limited to:

● To ensure Hidayah’s IT operating systems and equipment are fit for purpose

● To drive the delivery and improvement of data protection procedures, using technology to improve the operations of the charity

● To keep the website updated, refreshed and ensure plug-ins and links are valid. This will include creating new pages, updating SEO and ensuring hosting agents are compliant with GDPR

● To take the lead in evaluating IT related proposals for the Board of Trustees

● To provide strategic oversight of implementation and project manage any IT related projects

● To assist with documentation of processes and delivery of specific tech training for volunteers

● Manage and moderate the Hidayah Discord server

● Operate as Hidayah’s Google Workspace administrator

● Work with the wider Digital Team to facilitate the technical development of Hidayah as an organization

How much commitment is required? 

We are flexible around your own schedule. However, the following commitments are in place for all members of the Hidayah Board:

● To be able to attend all Trustee meetings and to deliver a comprehensive report to the Trustee each meeting with updates and to completed actions as and when they appear

● To aim to attend all other planning meetings as necessary when close to Hidayah events as well as the events themselves (where possible due to geography)

● To help to fundraise for, and advertise, any Hidayah events and fundraising drives

● To be part of a communications group to keep up to date with Hidayah developments

● To contribute toward and to maintain the administration of our file sharing system ‘Google Drive’ so it is always up to date with clear records, templates and forms

● To check emails and to respond when needed

● Enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah

● To contribute toward the Annual Report once a year

● To be in post until the next AGM

● The role is subject to a 6 months probationary period.

What do we expect from a Trustee: IT Tech Officer

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Knowledge: 

● Educated to degree level or experience which demonstrates equivalent technical role

● Knowledge of Wordpress / Frontend development skills (Currently using Breakdance for our website)

● Adept knowledge of Discord as a communications platform and server management

● Knowledge of Google Workspace

Personal Skills:

● Ability to understand confidentiality, equality and diversity and safeguarding procedures;

● Ability to respond to resolving conflict situations if needed;

● Someone who can behave with professionalism.

Administration Skills:

● To regularly check, maintain and keep up to date Hidayah administration and data handling systems such as using Google Drive to store information

● A high degree of literacy of Microsoft Office and IT Applications

● To be part of a communications text group to keep up to date with Hidayah developments and to inform the Board Members of any developments;

● To read, understand and agree with the constitution of Hidayah (available on website).

Additional:

● To help to fundraise for, and advertise, any Hidayah events and fundraising drives.

Ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.