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Enquiry and Nurture Manager (Fixed Term, 6 Months initially)
Full Time 37.5 hours per week
London, Birmingham or Manchester
£28,000 per annum (plus £3,000 London Weighting if applicable)
Who we are looking for
We are looking for a motivated and talented candidate with sales and customer service experience to join Ambition Institute as a Enquiry and Nurture Manager, initially for a fixed term period of 6 months.
The Enquiry and Applicants team is responsible for the ‘B2C’ sales of the organisation, selling directly to consumers who are interested in a programme for themselves, and selling programmes whose school has purchased programmes on their behalf. The team does this through proactively responding to first enquires, strong nurture campaigns throughout our pipeline and a smooth application and on-boarding process.
The Enquiry and Nurture Manager will be responsible for ensuring successful sales to consumers. To be successful in this role you will need to oversee the wider enquiry and nurture team to make successful sales, creating compelling nurture campaigns to those in the pipeline, liaising with the marketing and wider sales teams to create united approaches, and analyse lead generation activities.
Please refer to our Job Pack available on our vacancy page for more details.
Who are Ambition Institute?
Ambition Institute has one purpose: to help educators serving children from disadvantaged backgrounds to keep getting better. With our new organisation, and more than ten years of collective experience in working with educators at all levels, we believe that exciting opportunities lie ahead. We are a graduate school for educators, and we apply academic rigour to our learning design, drawing on frontline insights from schools into what works in practice. Our programmes leverage the latest evidence from international experts, which means we think carefully about what is taught, how, and in what sequence. We work collaboratively to enable school improvement for the benefit of pupils, particularly those from disadvantaged backgrounds.
Our offer
We are happy to announce that we will be able to offer you:
- Flexibility on how you work – agreed between you and your line manager
- A competitive annual leave entitlement of 25 days, plus bank holidays
- 2 additional annual leave days for 1 day booked during December over the festive period
- A generous employer pension contribution of 11% (10% pension plus 1% NI rebate)
- Competitive salary rates
- Access to an interest free season ticket and bike loans, as well as eyecare vouchers
- An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters.
- A robust learning and development offer that ensures your continuous professional development
How to apply
All applications must be received by the closing date, midnight on Sunday, 21 March 2021. Interviews will take place on 24 and 25 March 2021.
To apply for this role, or any of our other vacancies or for any questions or queries please visit our website.
Equality and diversity matter to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.
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X 2 POSITIONS!
Vacancy Reference Number:
AA/FS/N-UK-2-R3
Position title:
Accounts Assistant
Reports to:
Finance Analyst
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
& Remotely, until further notice.
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
(Up to) £19,000.00 (pro Rata, commensurate with experience)
Terms of Employment:
[Extendable] 3-Months’ Fixed-Term Contract (with a 2-weeks’ Probationary Period)
Application Process & Closing Date:
Send an up-to-date CV and supporting Covering Letter by Email by no later than 26th March 2021
Note:
- Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please include your Skype ID in your application.
- Deadline for applications is 26th March 2021 however we reserve the right to end the application procedure early should the right candidate be found.
Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2020.
Main Responsibilities:
To work closely with the Accounts Manager ensuring that all departmental targets and expectations are met in timely manner.
- To process donations according to their intended methods; Cheques, Postal Orders, Cash, Online and electronic donations.
- To process and issue receipts to donors in a transparent and efficient manner.
- To process and issue certificates to donors wishing to make ‘Great Charity Gifts’ ensuring the recipients names and plaque details correspond.
- Undertake banking activities to ensure objectives are met on a daily basis.
- To manage and balance daily funds (inwards).
- Deal with donor queries and requests
- To remediate inaccurate donations.
- To liaise and make payments to service providers on behalf of Muslim Hands.
- To process internal requisitions for funds to be allocated overseas.
- To process the release of funds to overseas offices ensuring this is achieved in a timely fashion.
- To administer and process overseas regular donors’ payments.
- Support with Fundraising activities from time-to-time
- Undertake any reasonable responsibilities as required by line manager
- To adhere to all Muslim Hands Policy
- Providing support with maintaining and monitoring of Departmental Budgets.
- Providing support with the management of all Invoices Raised, Ledgers and Expenses.
- Providing support with the reconciliation of all Accounts.
- Providing support with Processing Sales Invoices, Receipts and Payments.
- Checking company bank statements
- Preparing cash flow statements
- Dealing with financial paperwork and filing
- Dealing with Accounts related queries, concerns and comments from external agencies, donors and organisations in an efficient and effective manner.
- Demonstrating Muslim Hands’ values and ethics in own working practices, approach and conduct
Essential for Successful Candidate:
a. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
b. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.
- Able to demonstrate working knowledge within an Accounting and / or Finance role/ or supporting an Accounts Function
- Ability to demonstrate current eligibility to work within the United Kingdom
- Must be able to work as part of a team and individually demonstrating responsibility and self-initiative
- Familiarity with basic Accounting Software, Microsoft Office and online meeting platforms
Desirable:
- Working towards or qualified at AAT Level 3 (minimum), Graduate OR Part ACCA Qualified
- Possess working knowledge within an Accounting and / or Finance role within the Charity sector.
This role would suit someone who thrives working in a fast-paced environment and who enjoys facing challenges; often working to tight deadlines.
This is a very rewarding position for the right person. If you feel this is you, then please send your CV with a cover letter explaining why you feel you are suitable quoting the above reference number!!
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
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