Head of Volunteering
Shape the future of volunteering at one of the UK's leading charities for disabled children. Lead an ambitious strategy to transform how thousands of volunteers contribute to changing lives across retail, fundraising, and community programmes.
About Newlife
As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.
Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing an introduction to the workplace and a means for career development.
Across the whole of Newlife, our teams are crucial to our success – it's not just a job; here you'll be helping us to change lives every day.
What you'll be doing
You'll lead the development and delivery of an ambitious volunteering strategy that increases Newlife's capacity, reach and impact. Working across retail, supply chain, warehouse, fundraising and community-based activities, you'll significantly grow volunteer involvement over the next three years.
Strategic Leadership
- Lead development and delivery of Newlife's Volunteering Strategy
- Implement annual volunteering plans supporting organisational growth
- Identify emerging trends and best practice in volunteering and charity retail
- Contribute to strategic leadership as a member of the Charity Leadership Team
Volunteer Growth and Engagement
- Significantly increase volunteer recruitment, retention and engagement
- Ensure volunteering opportunities are accessible, inclusive and rewarding
- Monitor volunteer satisfaction and impact using data and insight
- Champion volunteering as key to strengthening communities and improving outcomes
Innovation and Experience
- Explore technology-enabled and partnership-based approaches to volunteer engagement
- Develop contemporary volunteering models supporting operational growth
- Promote best practice in volunteer management, recognition and development
- Ensure volunteers are equipped and empowered to make meaningful contributions
Partnerships and Growth
- Develop relationships with corporate partners, educational institutions and community organisations
- Identify skilled volunteering and employer-supported volunteering opportunities
- Contribute to funding bids and partnership proposals
- Represent Newlife externally as an ambassador for the charity
What we're looking for
Experience
- Significant experience leading national volunteering programmes in charity, retail or not-for-profit sectors
- Developing and implementing strategic plans and improvement programmes
- Managing teams and delivering organisational growth through volunteering
- Partnership working with businesses and community organisations
- Budget management, performance monitoring and quality assurance
Skills
- Strong understanding of volunteering best practice and engagement
- Knowledge of contemporary charity retail and volunteer-led operating models
- Strategic leadership and people management abilities
- Excellent communication and relationship-building skills
- Passion for improving outcomes for disabled children and their families
Location: Hybrid (2 days per week in Cannock – visits to retail locations and other sites as required)
Reports to: Charity Director
Disclosure and Barring Service (DBS) checking may be necessary for this role.
Ready to transform volunteering?
Join us as Head of Volunteering and lead the strategic growth of volunteer engagement across one of the UK's most impactful charities. Help us build a movement that changes lives for disabled children and their families.
The UK’s largest charitable provider of specialist equipment for disabled children.


ABOUT THE ROLE
We are looking for an experienced Communications and Marketing Manager with excellent organisational
skills to develop, implement and manage effective communication strategies for a charity based in the
healthcare sector, with a national and local reach across the UK and Ireland.
You’ll have demonstrable experience in planning and implementing different communications strategies
across a range of marketing channels to help us grow our organisational profile, uphold our vision
and values, while extending our reach across the sector to support growth and awareness among the
community we support.
As part of the daily management of the charity’s communications and marketing needs, you’ll work with colleagues and volunteers to raise awareness maximise awareness of our support model, support the organisation through attendance of national and local events and be part of a team representing the charity at key exhibitions during the year requiring you to be away overnight for up to 3 or 4 nights at a time (depending upon location) – approximately 3-4 times per year. Further information will be available to candidates taken forward for interview.
You will be integral to our communications and marketing approach, collaborating with colleagues who manage our social media and published communications (e.g. member magazine). Above all you are someone who fosters an organisation wide approach working with, mentoring and supporting colleagues to ensure a planned, structured and collaborative approach to our communications and marketing planning.
The ideal candidate must have a proven track record in managing communications, producing effective content and campaigns across a range of channels (print, digital, online) for at least TWO years, ideally bringing additional experience from within the charity sector.
The role is primarily remote and the successful applicant can work from a location of their choice (subject to representing the charity at key meetings, internal meetings and exhibitions throughout the year). The role holder will make optimum use of video conferencing and online collaboration tools to work as part of a wider communications team so the team feels connected and engaged in its approach.
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) with successful candidates going through to a second round. Second round interviews will be face-to-face interview (with advance notice). Successful candidates will, in advance of the second round, be given a short working brief and asked to present their campaign ideas at interview together with past examples of their work.
UK travel within the role is expected with the charity reimbursing reasonable travel costs where agreed up front and on behalf of the charity.
KEY RESPONSIBILITIES
- Plan, execute and monitor a value-driven, measurable communications and marketing strategy across our print, digital and internal channels in accordance with the direction of the Board
- Demonstrable experience developing, collaborating and managing multi-channel campaigns as part of the overall strategy measuring their effectiveness, adapting to change, where necessary, as part of the wider communications approach (digital, print)
- Develop engaging, accessible and audience-focused content to build trust and a relationship with our target audience
- Excellent organisational skills to manage small projects, ensuring timely delivery and execution supporting risk identification and mitigation
- Upholding brand and culture in everything you do
- Collaborate with colleagues to support organisation and management of charity events
- Oversee the communications and marketing direction of the charity to ensure consistency in approach across all channels
- Build and maintain relationship with journalists and oversee other PR opportunities
- Develop and nurture strategic partnerships with key individuals, stakeholders, and community voices, building strong working relationships that support authentic storytelling and enhance the charity’s impact
- Ensure all content in accessible, inclusive and aligns to our brand and identity
- Budget management with strong planning to meet upcoming deliverables and identifying areas where financial savings can be made to maximise charity resources
- Produce meaningful management information at key times
- Monthly senior management reporting
- Quarterly Board reporting
- Annual reports (authoring and collaborating from external sources)
PERSON SPECIFICATION
Essential Experience
- At least two years experience in a Communications/Marketing Management role
- Experience in developing and implementing communications and marketing strategies, ideally within the not-for-profit sector, across a wide range of marketing channels
- PR experience and media liaison
- Communications planning and forward thinking
- Brand management
- Team player/Mentor
- Campaign management to raise the organisational profile and advocate for people
- Working with third party stakeholders to manage exhibition attendance, organise events and more generally any services provided to/purchased by the charity
- Working with and maintaining effective stakeholder relationships including our trustees, staff, volunteers and external medical professionals
- Demonstrable experience of online and digital marketing platforms to promote the charity, raise awareness and support our target audience
- A strong working knowledge of social media platforms, although we have a dedicated social media manager undertaking the role that you will collaborate with
- Familiarity with UK data protection regulation
Desirable Experience
- Knowledge and experience of SEO
- Budgetary management
- Experience in social media moderation
- Experience in creative tools (Canva, Adobe products) and digital marketing platforms
- Podcasts or similar digital content
- Experience of working on sensitive content
- Experience across the not-for-profit sector
- Ambassador management
SKILLS AND QUALITIES
- Creative, proactive and confident in your approach achieving outcomes in a timely manner and within budget
- Excellent interpersonal skills with ability to build strong working relationships
- Adaptable, flexible and committed to our charitable aims and values
- Strong time management skills
APPLICATION SUBMISSION
To apply, please submit:
- Your CV (up to 3 pages)
- A covering letter outlining your suitability to the role (max 500 words)
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.
Second round interviews are expected to be in in-person in a central location - advance notice will be given and the charity will reimburse reasonable travel expenses, approved in advance. Successful candidates will, in advance of the second round, be given a short brief and asked to present their campaign ideas from a charity working example at the interview. This should be available to us at least 48 hours prior to interview to allow us time to review.
Additionally second stage applicants will be asked to provide examples of their own work, at least 48hrs prior to the interview. You should be comfortable sharing past content that you have created previously which will be treated with the strictest confidence. Please allow up to 1.5 hours for this second stage.
Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.
While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.
Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process.
Apply as above. Additionally, please refer to the recruitment timetable in the attached job specification.
The client requests no contact from agencies or media sales.
Are you an experienced Trusts and Foundations fundraiser seeking an exciting role in the nature and rewilding sector? Are you looking for a friendly, flexible and values-driven organisation where you can make a tangible difference and advance your fundraising career? This opportunity could tick all your boxes!
SCOTLAND: The Big Picture (SBP) is a charity dedicated to making rewilding happen, as a solution to the biodiversity and climate crises. We work across Scotland, from the mountains to the sea and from the remotest communities to our urban centres. Our vision is of a vast network of rewilded land and water, where wildlife flourishes and people thrive.
In the five years since we were founded, we’ve established ourselves as a leading force for rewilding in Scotland: a charity that achieves outsized impact through our powerful storytelling and innovative collaborations. We’re a small, agile and friendly team that works hard to:
• Drive support for rewilding – through our films, creative storytelling, conferences, training courses and political advocacy.
• Commit land and water to rewilding – by supporting over 100 landowners to enhance nature on their land, from crofts and community-owned sites to farms and large estates.
OUR FUNDRAISING
SBP is a growing organisation with an exciting portfolio of nature recovery projects across Scotland. Our key income streams include grants from charitable trusts, foundations and statutory bodies, philanthropic donations, corporate partnerships, regular giving and appeals. We have a strong track record in fundraising from trusts and foundations, and we are currently in receipt of grants from Esmée Fairbairn Foundation, the National Lottery Heritage Fund and other significant environmental funders.
Our Fundraising Team comprises a Rewilding Investment Lead (who develops corporate partnerships) and a Trusts and Foundations Lead, led by our Fundraising Manager.
ABOUT THE ROLE
As Trusts and Foundations Lead, you would establish and maintain relationships with a wide portfolio of charitable trusts and foundations, and be responsible for securing both project-specific and core income.
KEY DUTIES/RESPONSIBILITIES
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Identifying and researching funding opportunities, including due diligence as appropriate.
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Networking, and building and stewarding relationships with prospective funders.
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Liaising with senior, project and finance staff to identify, prioritise and cost key fundraising needs.
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Managing a dynamic pipeline of applications matched to the agreed fundraising priorities.
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Preparing and submitting compelling expressions of interest and funding proposals, including accurate financial information as required.
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Processing grant offers and ensuring income is recorded accurately.
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Managing a schedule of reporting and stewardship deadlines to ensure timely feedback and thanks to funders.
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Securing progress updates from colleagues delivering funded work, in order to produce high-quality reports that meet funders’ requirements.
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Seeking feedback in relation to unsuccessful bids, in order to guide and strengthen future proposals.
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Maintaining accurate and comprehensive records on our fundraising CRM database.
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Contributing to the development of fundraising strategies, plans and campaigns.
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Participating fully in Fundraising and SBP team meetings, events and cross-team activities as appropriate.
Essential skills and experience:
- At least two years’ experience securing and reporting on grants from trusts and foundations, and/or reviewing and advising on grants within a grant-giving organisation.
- Excellent written communication skills and attention to detail. Experience writing compelling bids and reports that align with funders’ priorities.
- Ability to communicate confidently with funders and colleagues in a friendly and engaging manner.
- Experience using a variety of information management tools, including CRM databases and spreadsheets, to accurately record and manage information.
- Confident with numbers. Experience working with project and finance colleagues to develop project budgets.
- Able to organise day-to-day activities according to agreed priorities, manage a busy workload, and consistently meet deadlines.
- Demonstrable passion for nature and rewilding in Scotland.
- Able to maintain personal wellbeing, productivity and effective communication in a remote team.
- Share and demonstrate our core values (see below).
Desirable skills and experience:
- Experience securing grants at £250,000 and over.
- Experience of using desktop design tools to create attractive materials that combine written content with imagery.
- Experience building and managing relationships with senior or strategically important stakeholders, e.g. Board members, CEOs.
- Proficient with DonorPerfect CRM.
- Experience developing complex, multi-year budgets for grant applications, including full cost recovery where applicable.
- Experience using a range of tools and approaches to manage priorities, meet deadlines and hit targets.
- Experience with funders that support nature and climate causes.
- Degree or equivalent professional qualification within a relevant discipline.
OUR VALUES
Our values define us as a charity and guide our relationships with colleagues, partners, funders, supporters and wider interest groups.
● We are passionate about Scotland and its huge potential for nature restoration.
● We are bold and willing to push boundaries to make rewilding happen.
● We trade in hope and possibility, not fear and conflict.
● We are inclusive and respectful, inviting everyone to join the conversation.
● We are collaborative, building connections across interest groups to drive change.
TERMS AND CONDITIONS
Salary: £35,500 - £37,500 FTE, depending on experience. Salaries are paid on the last working day of each month by bank transfer and cover the period of the first of the month to the last day of the month.
Contract: Permanent position.
Place of work: This role is home-based and will require a suitable home office working environment. SBP will provide a laptop and additional equipment as needed.
Travel: Attendance of team meetings held across Scotland will be required (typically two to three times per year), and the role may also involve occasional travel elsewhere within the UK. Travel expenses will be paid in accordance with SBP’s expenses policy. Applicants must be based within a reasonable commuting distance and must have the right to work in the UK (we are unable to provide visa sponsorship).
Hours: We are open to this role being full-time or part-time (minimum 0.6 FTE, equating to
22.5 hours per week). Working hours are flexible. The nature of the post may require occasional evening and weekend work. Paid overtime is not routinely available, but time off in lieu will
be given.
Flexibility: Subject to ensuring that the needs of the charity and the role are met, SBP endeavours to meet the flexible working needs of its staff.
Holidays: 28 days FTE (pro rata for part-time), including public holidays, plus 5 additional office closure days between Christmas and New Year.
Pensions: We offer a workplace pension scheme with a 5% employee contribution and 3% employer contribution.
Probationary period: 3 months.
Notice Period: 1 month during the probationary period, thereafter 2 months.
Training: SBP is fully committed to personal development and training and offers staff regular opportunities for both internal and external training.
Commitment to diversity, equality and inclusion: SCOTLAND: The Big Picture is committed to equality of opportunity for all and we make recruitment decisions by matching our business needs with the skills and experience of candidates irrespective of age, disability, gender, gender reassignment, sexual orientation, pregnancy or maternity, race, religion or belief, and marriage or civil partnership. We regularly review our recruitment practices to improve the accessibility of SBP, and we would welcome feedback from you.
TO APPLY
Please email your CV and a covering letter (maximum two pages). The covering letter should detail why you are interested in the role and how your skills and experience equip you for
this role.
Applications should be sent by 5pm on Monday 13 July.
Interviews will be conducted by video call on Monday 20 July.
We endeavour to provide feedback on request to unsuccessful applicants. However, as a small charity – and depending on the number of applicants we receive – we may need to prioritise feedback to those candidates who are shortlisted for interview.
Thank you very much for considering this role.
The client requests no contact from agencies or media sales.