Senior campaigner jobs in knightsbridge, greater london

Type of role: Permanent

Salary: £65,000

Location: Central London

Benefits: Excellent work/life balance, strong employer pension contributions, private medical, generous parental leave.

Charity People are thrilled to be back in partnership with a leading and highly passionate campaigning organisation, looking for a Head of Data and Technology.

It's an exciting time to be joining this team, as they bed in a new data strategy and look to increase their internal data presence and explore ways of adding insight to their action.

As the person flying the data and technology flag, you will take accountability for leading two teams in maintaining, upgrading, and developing their external tech suite offerings so that they can improve their donors' and supporters' experience and communicate effectively with them. You will lead a team of four, coaching them to continue their development as a highly effective team that helps direct the organisation through the insight they offer.

You will collaborate with colleagues across the campaigns department to ensure that together you can have maximum impact and raise maximum income. You'll also develop strong relationships across the organisation, helping to truly understand and implement the needs of other teams.

About You:

You're an experienced tech leader with a track record of managing digital platforms and data systems in a fast-paced environment. You're passionate about using technology for good and thrive on solving complex problems with creativity and clarity.

Essential Experience:

Leading and growing high-performing teams.

Managing and evolving digital platforms and CRM systems.

Using data insights to drive performance, ideally in fundraising or campaigning.

Managing external tech providers and ensuring value for money.

If you are interested in this new role, please email your most recent CV to Neil Hogan at Charity People. A full job pack is available.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Founded in 1989, the mission of Rainforest Foundation UK (RFUK) is to support Indigenous Peoples and other communities of the world’s rainforests in their efforts to protect their environment and fulfil their rights to land, life and livelihood.  Locally, it supports forest communities to gain land rights, challenge destructive industries, manage their forests and protect their environment. Globally, it campaigns to influence laws and policies that protect rainforests and their inhabitants. 

The DRC Fieldwork Coordinator role sits within RFUK’s largest Programmes team: Land & Livelihoods. A central aspect of the L&L team’s work is supporting communities to establish and manage community forests as well as working at the national and policy levels to achieve wider impact. This role will be pivotal to a new phase of community forest expansion in the Democratic Republic of Congo, which is being supported by the Rainforest Trust. In partnership with five local organisations, the role will contribute to the objective of expanding community forests in two highly biodiverse landscapes: the periphery of the Maïko National Park in North Kivu province and the area surrounding the Salonga National Park in Maï Ndombe province. 

The ideal candidate will bring at least 3 years’ experience of project management support in a charity or international development context, as well as 3 years’ of experience in supporting community land use planning and livelihoods initiatives in rural contexts. We are seeking someone who has a firm grasp on forest governance and human rights, is familiar with the requirements of institutional donors, and is eager to play a key role in a new phase of community forest expansion.

ABOUT THE ROLE 

The Women Transport Workers and Gender Equality Officer will play a fundamental role in leading and developing strategies on organising and increasing collective bargaining and leverage for women transport workers, on behalf of the ITF. 

At the direction of the General Secretary and Executive Board, the Women Transport Workers and Gender Equality Officer will be responsible for leading the ITF’s Gender and Equality Programme. The role will be focused on developing leading campaign strategies to organise women workers and increase the capacity of our affiliates in this area. It will strategically engage with ITF affiliates, donor organisations and other relevant stakeholders to deliver projects globally, which includes managing relationships with multinationals to improve the state of gender and equality matters across transport supply chains.

This role will have accountability for the management of relevant staff of the Women’s Department, as well as budgeting and planning for all development initiatives. 

ABOUT YOU 

The mission and values of the ITF are of utmost importance and as such, the successful candidate for this role must hold high ethical standards, displaying diligence and integrity when representing the organisation. 

We are looking for a purpose-driven individual with significant experience of effective leadership at a senior management level, including developing and leading on the successful implementation of key organisational strategies within a national or global trade union, or in a social movements context related to Gender and Equality. This person must be able to demonstrate strategic thinking and have excellent analytical and problem solving skills.

The role requires an excellent communicator who has the ability to work effectively to engage and motivate others towards change for women in the transport industry. It also needs someone who can effectively build relationships, as well as display strong collaborative and influencing skills. 

The Women Transport Workers and Gender Equality Officer will be expected to undertake regular international travel and must be able to work flexibly including during out of office hours. 

WHY WORK FOR US 

The ITF offers a highly attractive salary and annual bonus, competitive pension scheme and annual leave entitlement, as well as the opportunity for international travel. 

At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and strength. This means that we work creatively to make the most of unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity. 

THE ORGANISATION

The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.

We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.

Purpose:

The ITF constitution sets out the following aims:

To promote respect for trade union and human rights worldwide

To work for peace based on social justice and economic progress

To help our affiliated unions defend the interests of their members

To provide research and information services to our affiliates

To provide general assistance to transport workers in difficulty

Values

At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.

Equal opportunities statement:

At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.

For job descriptions or to apply for this role, please click the link which will forward you to our website.

Closing Date: 19 June 2025

As the first Head of Operations, you will provide strategic oversight, work with staff to translate our strategy into actionable, measurable plans for efficient and effective work, which will enhance the impact for people in immigration detention.  Your management of the team’s operations will support our growth, resilience, and sustainability.

For futher information see the Application Pack

What they say about Medical Justice;

“What Medical Justice did was absolutely remarkable. They sent two specialists to see me in Harmondsworth and they did the most amazingly thorough job documenting all my scars. Then I got my medico-legal report which was over 40 pages long. They did thorough, professional work – there is nothing more that they could have done and ultimately this work got me out of detention.” – former detained person and Medical Justice client

“[Medical Justice] has strong characteristics and a highly respected reputation. It is regarded as principled, expert and evidence-based, tenacious in its casework and policy work, fierce and ferocious when needed and brave in the way it speaks truth to power.” – fellow non-governmental organisation

“Medical Justice has an outsized impact for its size – it is highly effective and the team is absolutely terrific, which is all the more impressive in the difficult political context.” – Medical Justice funder

Informal online information sessions

An opportunity to ask questions about Medical Justice and its work as well as about the Head of Operations role ;

12.30-1.30pm Thursday 22nd May

12.30-1.30 Thursday 5th June

Are you a visionary leader with a passion for inclusive education and a drive to deliver outstanding outcomes for autistic young people? Ambitious College is seeking a dynamic and experienced Head of Campus to lead our West Thames campus into its next exciting chapter.

About Us

Ambitious College is part of Ambitious About Autism, a national charity committed to making the ordinary possible for children and young people with autism. Our college provides specialist education for learners aged 16–25, empowering them to achieve their goals and thrive in adult life.

The Role

As Head of Campus, you will:

• Be accountable for the leadership and management of the West Thames campus, ensuring exceptional outcomes for all learners.
• Be a key member of the College Leadership Team, supporting the Head of College in shaping and delivering strategic objectives that drive growth, innovation, and sustainability.
• Ensure the campus meets and evidences all regulatory and compliance requirements, maintaining the highest standards of quality and safeguarding.
• Lead the development and implementation of effective systems, processes, and policies to ensure operational excellence.
• Provide accurate and insightful reporting tailored to a range of stakeholders, supporting data-driven decision-making.

What We're Looking For

We're seeking a leader who is:

• Passionate about inclusive education and committed to improving outcomes for young people with autism.
• Experienced in managing educational provision, ideally within a specialist or further education setting.
• Skilled in strategic planning, operational management, and regulatory compliance.
• A confident communicator with the ability to inspire teams and build strong partnerships.

Why Join Us?

• Be part of a mission-driven organisation making a real difference.
• Work in a supportive, collaborative environmentwith opportunities for professional growth.
• Access to a comprehensive benefits package, including training, wellbeing, support, and generous leave.

Ready to lead with purpose?
Apply now and help shape a future where every autistic young person can thrive.

Closing Date: Monday 30th June 2025

Shortlisting Date: Wednesday 2nd July 2025

Interview date: Wednesday 9th July 2025 (Meet the senior leads via Teams Monday 7th / Tuesday 8th)

Start Date: September 2025

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

£28,000 - £32,900 per annum

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re seeking a Website Content Officer to join our Integrated Marketing and Media team. In this role, you’ll take the lead in managing and improving the content on our website, making sure it’s clear, accessible and meets the needs of our diverse audience.

Acting as the ‘voice of the user’, you’ll be responsible for publishing updates via our content management system (CMS), maintaining high standards of quality, consistency, and accessibility across the site. You’ll oversee key areas, including the homepage, keeping information accurate, up to date, and easy to navigate.

You’ll work closely with teams across the Prostate Cancer UK to help shape their messages for the web, offering advice, guidance, and training where needed. Day to day, you’ll manage content schedules, review pages to identify improvements, and create or edit content to keep the site fresh and effective. You’ll also use digital analytics tools to monitor performance and suggest ways we can enhance the user experience.

As part of the Digital Marketing and Channels team, you’ll work closely with our email and social media teams to ensure our owned channels are aligned. You’ll lead on the delivery of our regular ‘News and Views’ articles in conjunction with our Strategic Communications team, and you’ll work closely with our Web Operations team to help identify and test new website features and fix technical issues.

Please note internally this role is known as Digital Channels Officer – Web.

What we want from you

We’re looking for someone with solid experience in writing, editing, and proofreading web content to serve a specific audience. You'll be skilled in using content management systems (ideally Umbraco) to build and update web pages.

You’ll have the technical skills to author and edit basic HTML, as well as prepare and edit images for the web. A good understanding of interpreting website analytics, including experience with Google Analytics and search engine optimisation techniques, is essential. You’ll be an excellent communicator, able to explain complex analytics and technical details clearly and accessibly to colleagues who may not have a technical background.

In this role, you’ll need to manage priorities effectively and work well under tight deadlines. You’ll be confident negotiating and handling challenging conversations when necessary.  Staying up to date with current web tools and digital content trends will be a real advantage as we continually improve our site.

If you’re passionate about digital content, enjoy collaborating with others, and want to help drive positive change for men, we’d love to hear from you.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 29th June 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 7th July 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

If successfully recruited to the role, your job title would be CRM Officer.

Are you data-driven, proactive, and passionate about creating meaningful supporter experiences? Join Shelter as one of our CRM Executives and become a vital part of a specialist team driving engagement and growth through innovative, personalised communications. Working closely with experts across the organisation, you’ll help shape and deliver compelling email campaigns that inspire action and support our mission to end the national housing emergency.

About the role

We are looking for a data orientated and proactive CRM Executive to join the team and really make their mark here at Shelter.

Working closely with the Head of CRM and Senior CRM Manager, you along with the one other CRM Executive will be responsible for delivering all marketing email communications for Shelter, from data selections and workflows to building dynamic emails, as well as fulfilling data briefs for other channels.

Role specifics

As a key member of the CRM team, you’ll support the delivery of our CRM strategy by managing the end-to-end execution of email campaigns using Adobe Campaign. From audience segmentation and data selections to workflow creation, quality control, and reporting, you’ll play a central role in ensuring campaigns are accurate, timely, and engaging. You’ll collaborate closely with internal stakeholders, coordinate briefs, and contribute innovative ideas and testing plans. With a strong focus on data, supporter engagement, and continuous improvement, you’ll help drive meaningful results and become a go-to expert in campaign set-up and delivery.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

We’ve established a specialist CRM function with a cross-organisational remit, working collaboratively across the business to develop and co-ordinate a programme of communication that strengthens engagement with all those who want to support our cause, in keeping with our strategic goal of giving anyone who comes into contact with Shelter the chance to help end the national housing emergency.

The team plays an important role in helping us achieve our target of growing our active and engaged supporter base, leveraging our investment in marketing automation technology (Adobe Campaign) to deliver a great supporter experience at every touch point.

The team has a cross-organisational role, works closely with multiple other teams – notably the Data & Insight team, and SCRM who manage our supporter database (Microsoft Dynamics).

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The Work Rights Centre is looking for a motivated solicitor or barrister to contribute to our growing employment rights programme by providing expert legal advice and casework, and supporting the wider development of the charity and our strategic goals.

This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate part-time, flexible and remote work, and offer 28 days of annual leave in addition to a winter holiday break. 

The role

You’ll provide excellent employment legal advice, and support the Head of Employment in supervising our two senior legal advisers. You’ll also use your expertise to create accessible public-facing legal information, deliver training to other advisers, and collaborate with colleagues in the policy team. This is a real opportunity to support vulnerable workers' individual and group claims, while contributing to systemic change.

About you

We seek a qualified solicitor or barrister who shares our mission to end in-work poverty by helping vulnerable workers find justice, and who has: 

• Two years of practising experience in the UK, with some experience in employment law;

• Experience of working in a legal team

• Excellent analytical skills with ability to conduct legal research

• Excellent case management skills

• Excellent client management skills

• Knowledge of, and empathy with, the backgrounds and experiences of migrants and other vulnerable workers.

Please download the job description for full responsibilities and complete person specifications.

How to apply

We are actively interviewing for this role as applications come in, so please apply as soon as you can. 

Please send your CV and Cover Letter by 21st June 2025  and don’t hesitate to reach out with any queries about this opportunity.

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Movement Building Manager.

About the role

The Activism and Education Directorate plays a key role in achieving our goal of increasing knowledge and changing attitudes to human rights as well as building a powerful human rights movement. The Movement Building Manager is accountable for leading and developing AIUK's work to organise children, young people and adults and partners.

The day to day of this role involves overseeing the management of the Community Organising Team, ensuring colleagues and activists are supported to deliver our strategy and working collaboratively with the Human Rights Education Team and wider organisation and movement. More details can be found by downloading the job description from our career portal.

The role may be for you if:

• You are experienced at developing the leadership of activists and communities
• You are skilled in team leadership and line management
• You are relational and have experience either in activism, community organising, movement building or campaigning
• You have a broad understanding of human rights and have experience working with rights holders and rights defenders
• You collaborate and positively contribute to an inclusive culture

Our Commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro-rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.

Apply for this role

This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.

Please note that due to the nature of the work any offer of employment for this role will be subject to safer recruitment checks, including a criminal record check.

Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.

Head of Fellowship Retention and Services

Salary: £50,000 - £60,000

Contract: Permanent, Full-time

Are you a strategic leader with a passion for membership engagement and income stewardship? We are seeking an experienced Head of Fellowship Retention and Services to lead a dynamic team dedicated to delivering outstanding member services and driving retention. This pivotal role will oversee a significant income stream and ensure the ongoing engagement and satisfaction of a prestigious fellowship network.

About the Role
Reporting directly to the Director of Fellowship, you will be responsible for shaping and delivering retention strategies that underpin long-term financial sustainability. Leading a busy Services team, you will ensure excellent day-to-day service delivery, handle high volumes of member queries, and manage complex issues with diplomacy and care.

Using data-led insights and innovative campaign approaches, you will develop targeted retention initiatives, continuously improving renewal rates and fostering a strong sense of belonging among members. With responsibility for a budget of approximately £280K and generating nearly £6 million in annual income, this role is crucial to the organisation’s financial resilience and mission.

Who We’re Looking For

• Extensive leadership experience in membership or fellowship recruitment, retention, and service delivery.
• Proven success in stewarding multi-million-pound income streams.
• Strong expertise in CRM systems, preferably Salesforce, with a focus on data governance and compliance.
• Analytical, data-driven, and highly strategic with excellent project management skills.
• Exceptional interpersonal and communication skills, able to influence at senior levels.
• Committed to inclusivity, continuous improvement, and delivering impactful member experiences.

If you are ready to take on a role where you can make a measurable impact on member engagement and financial sustainability, we want to hear from you.

For more information, please submit your CV to .

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you motivated by inspiring generosity in others? Are you looking to begin a career in fundraising or marketing?

We are looking for a Marketing Officer (Maternity cover) to play a key support role for Tearfund's fundraising activities within the Direct & Digital Marketing Squad. 

The role contributes to the development and delivery of a variety of online and offline fundraising projects for Tearfund's individual supporters. Working with Marketing Executives and Senior Marketing Executives to deliver on ambitious targets with excellence, this role is a great opportunity to learn and grow through hands-on experience of supporting projects that grow income and bring in new supporters to join Tearfund's work of releasing communities from extreme poverty around the world.

Do you have the following experience?

• Experience working in a fundraising, marketing or charity environment 
• Project management skills, prioritising competing deadlines while working alone and with colleagues
• Presenting information effectively and responding to questions from managers and external suppliers

The successful candidate will have:

• Excellent oral and written communication skills 
• Strong problem-solving skills
• The ability to work under pressure and manage a varied workload
• Excellent IT skills (we use Google Workspace for everything)

Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager. This currently means around 2 days per month working from the Teddington office, with the rest worked from home.

Contract Type: This is a full time, 12 month maternity cover role.

All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure. 

Job title if successfully recruited into the role will be Head of Creative and Production

Are you a creative leader with a passion for social justice, a talent for storytelling, and a track record of inspiring brilliant ideas? Join Shelter as our Head of Creative and Production and lead our award-winning in-house team in delivering powerful, purpose-driven work that fuels the fight against the housing emergency.

In this exciting and varied role, you’ll oversee creative output across a wide range of channels – from print and film to digital and experiential events – helping to shape the campaigns, content and communications that drive change. Working closely with colleagues across the organisation, you’ll champion creativity, nurture talent, and lead the Creative Team in campaigns to achieve Shelter’s mission.

About the role 

Shelter is seeking a Head of Creative and Production to lead our award-winning in-house creative team (In-House Agency of the Year, 2025 Drum Awards) and build on its impressive track record of fighting homelessness and the housing emergency through sector-leading creative content. 

In this varied, fast-paced and stimulating role, you will collaborate closely with your Planning Lead, Copy Lead and two Creative Leads to inspire and support Shelter’s talented writers, designers, videographers, photographers and other creatives to respond to briefs, develop concepts, and deliver highly creative and impactful outputs across a range of media (including print, tv, social, web and experiential events).

Role specifics 

We’re looking for a creative leader to help drive fresh thinking and brilliant ideas across all our work. You’ll play a key role in supporting the team to develop and deliver innovative, impactful concepts that really make a difference. Working closely with the marketing team, you’ll help shape strong, clear propositions that lead to the best possible creative solutions. You’ll also build collaborative relationships across the organisation – from income generation and communications to campaigns, services and retail – making sure their creative needs are met and spotting new opportunities for the team to add value.

As well as mentoring and inspiring a talented team of designers, writers and content creators, you’ll help plan and prioritise projects, keeping things running smoothly and efficiently. You’ll work with a trusted network of external creatives to bring ideas to life to a high standard, on time and within budget. A natural champion of great creative work, you’ll foster a supportive, can-do culture, oversee asset management, and make sure the team’s work is visible, accessible and celebrated. You’ll also take the lead on managing the team’s budget and helping shape the future of the Creative Team at Shelter.

Apply to be part of our team and be the change you want to see in society. 

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

Shelter’s multi award-winning in-house creative team (In-House Agency of the Year, 2025 Drum Awards) has an impressive track record of fighting homelessness and the housing emergency through sector-leading creative content. In leading this team, this role will collaborate closely with our Planning Lead, Copy Lead and two Creative Leads to inspire and support a talented cross-organisational team of writers, designers, videographers, photographers and other creatives. 

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

About Katherine Low Settlement  

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.

We’re looking for a dynamic and strategic Operations Director to play a key role in shaping and supporting everything we do at Katherine Low Settlement. Sitting at the heart of our leadership team, this role is all about making sure our charity runs smoothly, sustainably, and with purpose — so we can keep making a difference in the lives of those who need us most.

Role Purpose

The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.

This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing. 

As a key member of the senior leadership team, the Director of Operations will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.

Key Responsibilities

Operational Leadership & Organisational Strategy

• Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
• Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
• Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
• Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
• Lead on operational planning, resource allocation, and impact measurement.

Programme Delivery & Impact

• Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
• Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
• Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
• Identify and mitigate operational risks that could affect programme delivery.

Financial & Resource Management

• Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
• Ensure financial policies, processes, and controls are in place and adhered to.
• Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
• Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
• Support the development of business models, funding strategies, and income diversification.

Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)

• As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
• Provide training and guidance to staff on safeguarding responsibilities and best practices.
• Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
• Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.

Human Resources, People Management & Wellbeing

• Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
• Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
• Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
• Promote staff wellbeing, fostering a positive and supportive working environment.
• Line manage operational staff, providing leadership, mentoring, and professional development opportunities.

IT Infrastructure, Systems & Data Management

• Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
• Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
• Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
• Identify and implement digital solutions to enhance operational effectiveness.

Governance, Risk & Compliance

• Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
• Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
• Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
• Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.

Facilities & Office Management

• Oversee the management of charity premises, assets, and office operations.
• Ensure facilities are safe, secure, and compliant with health and safety regulations.
• Lead on business continuity planning and disaster recovery strategies.

Person Specification

Essential Experience & Skills

• Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
• Strong understanding of programme management, financial oversight, HR, IT, and governance.
• Demonstrable experience of managing budgets using complex Excel spreadsheets.
• Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
• Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
• Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
• Strong policy development and implementation skills, ensuring compliance and operational efficiency.
• Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
• Experience working with Boards of Trustees and governance structures.
• Excellent risk management, problem-solving, and decision-making skills.
• Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.

Desirable Experience & Skills

• Experience in charity fundraising operations.
• Knowledge of GDPR, data protection, and cybersecurity best practices.
• Understanding of health and safety, facilities management.

Personal Attributes

• A strategic thinker who can balance day-to-day operations with long-term vision.
• A collaborative leader who values teamwork and inclusivity.
• A proactive problem solver, able to manage multiple priorities in a dynamic environment.
• A strong commitment to the values and mission of the Katherine Low Settlement.

Further Information 

·Katherine Low Settlement is committed to Diversity, Equity and Inclusion 

·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check 

·You will adhere to matters of confidentiality concerning this role and the KLS team

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support local organisations working with older people across the UK.  

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. 

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Head of Governance will lead the charity’s small Governance and Risk, and Facilities teams. They are responsible for governance, company secretarial, risk management, health and safety, safeguarding, information governance, procurement and contracts management, business continuity planning, and management of facilities and the charity's office and small portfolio of other properties.

The role would suit someone who enjoys a broad remit and working with colleagues across the charity, who can think around issues and implement pragmatic solutions. As the role has a wide remit, the ability to learn quickly will be key. Candidates will need senior level experience of charity governance, risk management and safeguarding, ideally working with adults at risk. Applicants will need to be good communicators, verbally and in writing.

This role is 0.5FTE (17.5 hours per week). There is some flexibility around how the hours can be worked, but hours would normally be worked across 2.5 days a week, with attendance required at specific times for management and trustee meetings. Office attendance will be required on average 2 days a week for meetings and due to responsibility for office management. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays (pro-rata), a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. We support flexible working hours and hybrid working where possible within the requirements of the role. If there is a form of flexibility that you need, we are always happy to talk flexible working.

You can find out more about what it’s like to work at Independent Age on the Careers Page of our website. 

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate check will be required for this role.

Closing Date: Sunday 22 June, 11:59pm

Interview Dates: First interviews will be held at our offices on 2nd and 3rd July. We anticipate a final interview stage to take place the following week, on Thursday 10th July.