Senior communication officer jobs near Leicester, England

Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1:1 and peer support, signposting, monthly forums, training, workshops and social activities. We are a charity with ambition, a big heart, and an outsized impact. 

We want to reach even more carers in Lambeth to connect them with our services through diverse, effective and engaging communications. This brand new role will be a key team member in making this happen, creating engaging content for our website, social media channels (Facebook, LinkedIn, Twitter) and e-newsletters. 

The role will identify key stories from our work, and use these to create engaging content and promote our strategic organisational objectives. It will also utilise the power of digital communications to reach new audiences, strengthen relationships with existing stakeholders, and develop new partnerships for service delivery and fundraising.  This will include writing, editing and management of our website and email marketing, as well as managing our social media channels. 

Closing date: 9am, Friday 22nd July

Interview date: Wednesday 27th July

Every day in the UK, 13 babies are stillborn or die shortly after birth.

Sands is the leading stillbirth and neonatal death charity and exists to reduce the number of babies dying and to support anyone affected by the death of a baby, before, during or shortly after birth.

We are looking to recruit a Senior Digital Community Officer to manage the delivery and stewardship of our growing digital fundraising events programme, which currently raises over £2 million for Sands.

This is an exciting time to join Sands as we are in a period of ambitious growth. This role will make a valuable contribution to Sands’ fundraising strategy, and will help to test and deliver new initiatives and opportunities within digital fundraising. 

You will be responsible for the management of our online fundraising communities, work with third party agencies on the implementation of new and existing activities, support the innovation pipeline in this area as well as help improve our stewardship processes.

Additionally, the duties of the role include developing and building positive relationships with a range of stakeholders to ensure activities succeed and to achieve their full potential. 

With relevant experience of digital fundraising, you will able to demonstrate a good understanding of social media’s role within this function.

A highly effective all-round communicator, you will have excellent copywriting and storytelling skills.  You will be highly-organised and be able to produce demonstrate considerable attention to detail whilst working to tight deadlines. 

Please note that this is a fixed-term role for 12 months.

#Care to join us?

We are looking for Communications Officer (Staff & Families) to join our friendly and welcoming team here at Hft (for a fixed term role). This is your chance to make a real difference to people's lives.

Location: Central Support Services
Salary / hourly rate: £28,787.87
Employment type: Full Time
Hours per week: 37.5
Contract: Fixed term

Closing date: 04/07/2022
Interview date: 08/07/2022

What will you be doing?

Main purpose of Role:

To work closely with the Senior Communications Manager (Staff & Families) to support the delivery of an effective strategy and channels of communication that encourage positive dialogue between Hft staff, other key internal stakeholders and families of the people supported by Hft.

Core Accountabilities or Responsibilities and Success Definitions

• Daily monitoring of the Hft Communication inbox and responding to enquiries as appropriate, filtering requests for support to the wider team.
• To manage the newsreel on The Hub (our staff intranet) – sourcing and writing news articles (minimum of 3/week) and publishing monthly polls, countdowns and videos.
• To support the Senior Communications Manager in the production of Fusion, Hft’s staff newsletter (3 editions/year) including contributing to storyboard creation, drafting and editing copy and liaising with contributors, designers and printers.
• Coordinating the production of Family Newsletters (published 3 times/year) including design and copywriting of national pages, plus engaging, training and supporting local editors to produce 24 regionalised inserts.
• Producing and delivering monthly comms packs for all regions, including the design of posters, flyers and other materials.
• To provide support for reactive communications and change projects, including coordinating comms plans, key messaging, factsheets and corporate emails.
• Support for all other channels on an ad hoc basis, including Core App, email updates, and CEO briefing.
• To support team processes, including regular logging of activity via the IC tracker, content calendar and measures dashboard, and attendance at weekly meetings.
• Support the Senior Communications Manager in the delivery of updates for families of the people we support, through email updates, family factsheets, family webpages and family videos.
• Update, manage stock and distribute welcome packs for services to share with families.
• To support the Senior Communications Manager in the development of existing and new communication channels across Hft as/when required.
• To work with the Senior Communications Manager to monitor and evaluate the success of Hft internal communications, taking responsibility for capturing analytics on a regular basis, as well as collating and sharing feedback for projects
• To support the Senior Communications Manager in managing the annual staff Awards, including executing a communication plan and support for coordination and delivery of any associated event or ceremony.
• To work closely with the External Communications team to support the execution of the shared Content Generation Strategy, generating and repurposing content across a range of channels, as well as checking on and gaining appropriate consent.
• To source, write and share engaging content which uses the team’s ‘Challenge Action Transformation’ (CAT) approach and messaging framework.
• To build collaborative working relationships across the organisation to help support information sharing and raise the profile of the internal communications team.
• To be an active ambassador for the Hft Brand.
• To undertake any other duties as appropriate to this role.

What’s in it for you?

There are a range of benefits and career development opportunities at Hft. We’ll give you a comprehensive induction, full training, and support along the way.

With Investors in People and Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.

We offer

• Access to the Hft Plus benefits package, which includes a great number of discounts and rewards across shops, restaurants, gym membership and days out; but also an Employee Assistance Programme, with telephone and face-to-face support options.
• Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status
• Annual staff award scheme – The Fusion Awards, and peer recognition through our GEM awards programme
• 25 days holiday (pro rata for part time staff)
• A contributory pension scheme & life assurance
• We ask all our teams to take advantage of the Covid-19 vaccination, which is offered to frontline support workers as a priority group.

We strongly encourage all colleagues to remain fully vaccinated as part of our wider infection control procedures. This includes Central Support Services colleagues as they may be required to visit services as part of their work and/or work alongside colleagues who do.

Find your place with us and change lives.

STRICTLY NO AGENCIES PLEASE

We reserve the right to close this vacancy early should we receive sufficient applications.

You may have experience of the following: You may have experience of the following: Communications Manager, Communications Officer, Digital Officer, Membership Officer, Project Management, etc.

Ref: 134 208

Location: Leicester or London. Hybrid working: home-based 2-3 days per week, and the remainder in an L&W office. 

Duration: Permanent 

Working hours: Full-time, flexibility or part-time considered 

Learning and Work Institute is an independent research, development and policy organisation dedicated to promoting lifelong learning, full employment and inclusion.

This is a key role within Learning and Work Institute’s policy and communication’s team, with lead responsibility for our digital communications and the development of our public affairs and campaigning activity.

The role will focus on securing impact of our research, policy and development work. In addition to working closely with the research and development team to develop and deliver integrated influencing plans with ambitious communications, the post-holder will also be expected to support the development and delivery of our high-profile events, stakeholder engagement and our press and media relations. 

The ideal candidate will be able to demonstrate: a strong track record in securing press and media impact, expertise in digital communications, an ability to manage social media channels and website content, supporting the running and marketing of events, and an understanding of the political / policy environment. 

In return, you'll have the chance to shape, lead and deliver exciting and effective influencing activity, and be part of a dynamic and committed team.

L&W is a Silver Investor in People award holder, committed to equal opportunities and staff development including support for formal qualifications when applicable. L&W prides itself on being a supportive and flexible employer. We recognise the importance of work-life balance for our staff and will consider flexible working arrangements. L&W is committed to diversity and inclusion, and we welcome applications from under-represented groups. 

Please note that the successful candidate will need to undertake a DBS check.

The closing date for applications is 5pm on Monday 4 July 2022. 

We anticipate that interviews will take place on W/C 11 July 2022. 

Should you require any adjustments to participate in this recruitment process, please make this clear when you apply.

Every day in the UK, 13 babies are stillborn or die shortly after birth.

Sands is the leading stillbirth and neonatal death charity and exists to reduce the number of babies dying and to support anyone affected by the death of a baby, before, during or shortly after birth.

This role plays a pivotal part in planning and delivering marketing and communications activities to key audiences, such as supporters, volunteers, journalists, ambassadors and staff. Integrated marketing campaigns are integral to Sands’ growth and are key to driving brand awareness, reach, engagement, income growth and social change.

The duties of the role include writing, editing, co-ordinating and publishing content across various channels, including Sands’ website, social media, email, and print and online marketing materials. You will need to work closely with other internal teams to plan and implement communications and marketing campaigns to drive awareness or income, while progressively improving organisational understanding of what works for different audiences.

You will also support the Marketing & Campaigns Manager in the delivery of our major integrated campaigns and appeals, and work closely with other members of the Engagement team to support all communications aims and outcomes.

An excellent communicator and team player, you will have a sound knowledge and experience of social media, including Facebook, Twitter, Instagram and related platforms. With paid online marketing experience (e.g. in PPC or Social Media), comfortable using digital tools (e.g. Google Analytics) and be able to write engaging copy with good editorial skills.  

This role will specialise in leading marketing and communications support of the Research, Education and Policy department, which covers a range of work including our work to save babies’ lives, training and education, and influencing policy through campaigning and advocacy.

The role will also work across a variety of other teams, projects, campaigns and activities.

Does the opportunity to develop communications strategy and content in collaboration with volunteers in different parts of the world excite you?

Do you have fresh ideas for increasing the visibility of the Transition movement and its contribution to regeneration?

Are you keen to work in a non-hierarchical organisation exploring, and seeking to model, the changes we want to see in the world?

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so
we can improve life for everyone affected by Parkinson’s. We are looking for people to join
our network, make genuine connections, and be part of a larger team that works together
to support the Parkinson’s community.

About the role

You'll develop, lead and deliver a communications plan to support the physical activity
strategy of the charity and our wider strategic programmes of work for the Parkinson's
community.

You'll identify, shape and create effective digital and offline content to inspire, inform and
engage the Parkinson's community. You'll promote resources and opportunities to be active
with partners, activity and healthcare providers and our community, and inspire people with
Parkinson's to become and stay active.

What you’ll do

● Lead on the development and implementation of the physical activity
communications strategy and plan, to maximise community and partner
engagement.
● Work collaboratively with communications colleagues across the charity to ensure
effective audience planning and consistent cohesive and complementary messaging
● Use insight and data to understand audience needs and motivation, working
collaboratively with people with Parkinson’s and partners to create content that
meets their needs.
● Advise and support community development colleagues to create high quality and
user friendly communications and web content.
● Create, publish and approve high quality on brand physical activity content across
local network programmes
● Build more effective use of digital platforms, e.g. social media and online
communities.
● Champion Parkinson’s UK brand, and make sure our comms are aligned with core
messaging, brand guidelines and values.

What you’ll bring

● Collaboration and engagement skills with the ability to work in an inclusive and user
focused way with colleagues, volunteers and networks
● Skilled communicator at all levels; able to deliver complex messages to a range of
audiences effectively
● Demonstrable experience of creating communications plans that deliver on
organisational priorities and meet audience needs.
● Content creation experience (digital and offline) and an understanding of how
messaging and content enhances a brand.
● Experience of using audience insight and data to drive content creation and iteration
● Experience of operating in a modern digital workplace, including using digital tools
to work collaboratively and productively.
● Exceptional organisational skills with the ability to work autonomously, prioritise
your own workload effectively and manage competing time pressures

Please apply by sending us your CV, together with a supporting statement. The
supporting statement should fully demonstrate how you meet all the criteria as stated
in the "What you'll bring" section of the role description.
The successful candidate will be required to:
● have exceptional written and verbal communication skills
● provide their own broadband service with a minimum download speed of 2Mb
● have a confidential space in which to work

The vacancy

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.

About the role

This is your chance to make an impact to improve and develop how we communicate locally to build our communities. We want people to know about the fantastic opportunities to get involved locally, volunteering and participating in our growing local community development.

Working with colleagues and people living with Parkinson’s, you’ll identify, and create digital and offline content, and consistent messaging to inspire, motivate and engage the Parkinson’s community. You’ll share and signpost to expert advice, activities and opportunities and inspire  people to be part of and shape the work of the charity at UK and local levels.

What you’ll do 

• Lead on the development and implementation of the England Team community communications plan, to maximise community interest and engagement with our local work.
• Work collaboratively with communications colleagues across the charity to ensure effective audience planning and consistent, cohesive and complementary messaging
• Use insight and data to understand audience need and motivation, and use these in your content creation.
• Work collaboratively with people with Parkinson’s to build content that meets their needs.
• Create, publish and approve high quality, user-friendly on brand content across local networks programmes.

What you’ll bring

• Skilled communicator at all levels - able to deliver complex messages to a range of audiences effectively
• Demonstrable experience of creating communications plans that deliver on organisational priorities and meet audience needs.
• Content creation experience (digital and offline) and an understanding of how messaging and content enhances a brand.
• Knowledge of content management systems.
• Experience of using analysis tools to monitor and report on performance and of analysing and interpreting data to inform recommendations for strategic decision making

What's it like to work for us?

We aim to find a cure and improve life for everyone affected by Parkinson's - and you could help us achieve this.

We offer a variety of paid job roles and volunteer opportunities both at our UK office in London and across the UK

Communications and Engagement Officer

We are currently looking to recruit a full-time Communications and Engagement Officer to join a creative and productive team.

This is a really exciting time to be involved with an ambitious and growing organisation that is committed to bringing the property sector together to create real social change.

Position: Digital Communications & Engagement Officer

Location: Remote

Hours: Full Time (37.5hrs per week)

Salary: £28,000 - £32,000 pa

Contract: Permanent

Benefits: 25 days per year (not including bank holidays) pension, free annual flu jabs and annual sight tests, cycle to work scheme, ½ day a month entitlement to volunteer for a charity of your choice in work time, interest-free annual travel card loans, an employee assistance programme, staff discount scheme, health insurance, support for external mentoring and scope for flexible working.

Closing Date: 18th July 2022

The Role

As Communications and Engagement Officer, you will work closely with the Communications and Engagement Manager, Head of Communications and Engagement, Fundraising Events Team, Corporate Partnerships Team, and Programmes and Impact Team to raise the charity’s profile across multiple communications channels and build supporter engagement with both our corporate and individual supporters.

The successful candidate will lead on digital channels and provide support to the wider team across all marketing and communications activities, with a focus on events marketing.

Key aspects of the role include:

• Managing and developing the social media channels
• Managing and developing the website
• Developing tailored digital content for corporate supporters
• Leading on marketing and communications and partner events and managing e-mail communications

Staff are currently all working remotely from home, with minimal expectations on colleagues to be in the office (at least once a month). You will be able to design a working pattern that suits you, your family, the needs of the job and the team. We hope this encourages candidates from across the UK.

About You

We are looking for a digital-savvy communications all-rounder who is full of ideas and energy. This role will give the successful candidate with the scope and vision the opportunity to take the digital channels to the next level.

You will have experience of:

• Working in a similar role, preferably within the charity or property sector
• Producing content with copy for digital platforms including web, content management systems
• Social media and community management
• Growing and developing social media channels
• Paid social media, managing a Google AdWords account and using Google Analytics
• Devising and developing audience focused content ideas across multiple communications channels, with a focus on social media

In return…

The charity has an ambitious mission to end youth homelessness, so it’s an exciting time to join this dynamic and growing organisation. Along with an excellent benefits package, there are career development and flexible working opportunities.

About the Organisation

As the property industry’s charity working to end youth homelessness in the UK, the organisation brings remarkable businesses and individuals from across the property industry together to support charities providing accommodation for young people who are or have been homeless, or who are at risk of homelessness in the future. Through a unique network of corporate partners, it invests funding and expertise where to achieve lasting impact.

You may also have experience in areas such as Communications, Digital Communications, Marketing and Communications, Digital Marketing and Communications, Communications Officer, Digital Communications Officer, Marketing and Communications Officer, Digital Marketing and Communications Officer, Communications Executive, Digital Communications Executive, Marketing and Communications Executive, Digital Marketing and Communications Executive, Engagement Officer, Communications and Engagement Officer, Digital Communications and Engagement Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Parent-Infant Foundation is seeking an experienced communications, campaigning and public affairs professional to help us make a difference for babies across the UK. Our vision is that all babies have a sensitive, nurturing relationship to lay the foundation for lifelong mental and physical health.

As our Head of Policy and Communications, you will be responsible for developing and implementing our strategy to embed infant mental health and parent-infant relationships into policy and services in the UK. You will lead all aspects of our external communications.

In Parliament, you will work with the Chair of of the APPG for Conception to Age Two to develop and deliver their programme of work.  In the wider community, you will spearhead the First 1001 Days Movement, a campaigning alliance of over 200 charities and professional bodies who work together to inspire, support and challenge national and local decision makers to value and invest in babies’ emotional wellbeing and development.

The Parent-Infant Foundation may be a small charity but we are influential. Part of your role will be to continue to produce and disseminate high quality reports and briefings which will be noticed at all levels of government across the four nations of the UK. 

You will also lead on our flagship Infant Mental Health Awareness Week, which brings together professionals and other stakeholders in the field to widen and deepen understanding of infant mental health and the importance of early relationships.

You will have line management responsibility for the Communications Manager, Scottish Policy Officer  the Campaigns and Communications Officer. 

You will be joining a small but friendly team who are all deeply committed to improving and supporting the emotional and social development and wellbeing of babies.  The team understands the importance of communications to support their work with parent-infant teams so you will work across the whole team to ensure our communications are always high quality and evidence based.  The team largely works part-time and remotely with flexibility embedded in our way of working.Please note this role will require frequent travel to London.

For a full description of the responsibilities please see the job description and person specification.

To Apply

To apply for this role please submit a CV and a Supporting Statement via CharityJob. In your supporting statement, please describe why you want this role and demonstrate, with examples, how you meet elements 1-10 of the experience and skills.  Please ensure that your CV and Supporting Statement are each no more than two pages long.

Interviews will be taking place in Central London.  The Parent-Infant Foundation is committed to diversity and inclusion, and we actively encourage applications from a broad range of experiences and backgrounds. Please tell us if there are any reasonable adjustments we can make to assist you in your application or attendance at interview.

Communications and Marketing Specialist

We are looking for a Communications and Marketing Specialist to play a key role in continuing to grow a positive brand reputation for a new start-up that inspires investment in peace.

This position is part-funded by the National Lottery Community Fund.

Position: Communications and Marketing Specialist

Location: Home-based with occasional travel

Hours: Full-time (part-time considered)

Salary: £35,000 - £45,000 per annum

Contract: Permanent

Benefits: 28 days’ holiday pro rata, employer contributed pension scheme, flexible working and home-based working

Close Date: The position is open until 25th July OR until a suitable candidate is identified, whichever comes first.

The Role

As Communications and Marketing Specialist, you will be vital in promoting and inspiring engagement and action with the work of the charity and its sister entity. This position will actively increase audience engagement by designing and delivering creative, thoughtful and inspiring high-quality engaging content across external media interfaces in line with the communications strategy and message house.

The Communications and Marketing Specialist will enjoy working both as part of a team through our virtual office and independently, and will be able to travel for in-person team meetings occasionally.

Key areas of responsibility include:

• Communication strategy
• External Communications
• Coordinate public engagement
• Mighty Heart Communications, Products and Services
• Data and Site Management

About You

As Communications and Marketing Specialist, you will have solid experience in similar marketing and communication roles and a passion for social change and conflict prevention. You will be a proactive, creative and adept communicator and storyteller who thrives on creating innovative communication strategies and content that attracts and retains supporters and contributes to a world where destructive conflict is transformed.

You understand how to increase brand awareness and recognition, and you are a natural instigator, thinker and doer, able to work well both independently and as a growing team. You will have the skills and experience in realising communications strategies to maximise results, creating interactive and engaging content for different audiences, and managing multiple stakeholder interests that converts interest into action across audience segments. You are comfortable working with the unknown and thrive on creating alignment out of complexity.

You find that your personal values align with the organisations, namely: vision - the future belongs to those that can see it; balance - balancing left and right brain thinking, effectiveness - doing the inner work through reflective practises; power and presence through courageous conversations; remaining light and resourceful in facilitating and catalysing change; and a dedication to connecting the local to global.

You will be proficient in design, WordPress and publishing software, have experience using contents management systems and knowledge of google analytics, digital marketing and analysis.

You will be asked to submit your CV and a cover letter outlining how you meet the requirements of the role.

About the Organisation

The charity was founded by three times peace prize nominee Dr Scilla Elworthy and is a non-governmental organisation (NGO) whose mission is to generate a groundswell of people from all sectors who believe that a world without destructive conflict is possible and necessary.

You may also have experience in areas such as Marketing, Communications, Marketing and Communications, Marketing Specialist, Communications Specialist, Marketing and Communications Specialist, Marketing Officer, Communications Officer, Marketing and Communications Officer, Marketing Executive, Communications Executive, Marketing and Communications Executive, Digital Marketing, Digital Marketing and Communications.

The Talent Set are thrilled to be working with RNID to find their new PR and Communications Lead.

RNID operate a fully remote working model, with no core working hours (although naturally this team will need to reflect the UK press functionality), so you can be based from anywhere in the UK!

RNID is working daily to make life more inclusive for deaf people and those with hearing loss or tinnitus. The organisation has been through a complete transformation, while building on the best of their past. They’ve returned to their former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus. They are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile and future orientated.

The PR & Communications Lead will be a strategic and hands-on leader who will help the organisation massively increase their reach as a key to meeting their strategic aims.

Key responsibilities:

• Create and drive our media strategy, positioning our charity to lead national media conversations about our ground-breaking work and campaigns
• Work closely with Marketing and Brand colleagues to plan and deliver integrated campaigns to optimise reach and impact
• Work across teams at the planning and delivery stages to make sure our campaigns will be newsworthy and work for the media
• Build relationships with key contacts in the media (editors, journalists, and producers)
• Oversee the social media team, ensuring our social media strategy and plans are aligned with our wider communication strategy, and that our social media channels and PR work strongly together and are fast to respond, while always in line with our tone of voice
• Optimise our use of case studies, by supporting the PR and Stories Manager to ensure we have effective systems to identify, create and sell in the most compelling stories

Person specification:

• An experienced media and PR manager, adept at working in fast-changing situations to generate high quality, impactful media coverage on a range of issues.
• You have a strategic media outlook but are also still excited and energised by getting on the phone to journalists and selling a great story in, or crafting a compelling press release.
• You understand how social media works, and how it links in with our PR work as well as brand, fundraising and campaigning.
• You have great interpersonal skills that allow you to influence internal and external stakeholders effectively.
• You are values-led in how you work with colleagues, particularly as a line manager, and enjoy building a shared purpose and culture within your team and wider.
• You care about social justice and are passionate about getting the voices of people who are deaf, have hearing loss or tinnitus heard by the public and those with the power to make change.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Please note any third-party CVs submitted to RNID will be redirected to The Talent Set for review.

Communications Manager

Location: Remote 
Salary: £32,000 FTE
Hours of work: Part time preferred, Full time considered for the right candidate
Department: Development
Line Manager: Strategic Development Manager

Role Overview
As our work on communications and PR grows, we’re looking for an innovative, creative, forward thinking leader to join us in this newly created position, to take charge of operational communications and drive growth.

We’re seeking a skilled communications professional, capable of articulating your experience and successes, with ideas of how we can continue to grow, enhance and improve communications at The Haven Wolverhampton (THW).

You’ll be joining THW’s development team where we value democratic working, mutual respect and constructively challenging each other, as well as the status quo. We’re not focused on hierarchy, but rather we value you and your skills, knowledge and expertise. If this appeals to you, and you’re keen to put those values into practice as part of our team, we’d love to hear from you. 

You’ll find your colleagues at THW to be passionate and driven by a shared ambition to centre women and children in decision making. We want someone who is equally as passionate about our cause. We’re not looking for perfection, we want congruence, creativity, and accountability. If that’s you, take a look at the JD and Person Spec to find out more. Hopefully we’ll be reading your application to join us soon.

Closing date:                10 July 2022
Interview Date:             w/c 18 July 2022

All posts are subject to Enhanced Disclosure from the Disclosure and Barring Service. Due to the nature of our work Schedule 9 of the Equality Act 2010 applies, therefore applications from women only will be considered.  The Haven Wolverhampton is an equal opportunities employer. 

Ref: 133679

£32,000 to £35,000 per annum

37.5 hours per week – With flexibility for the right candidate

Home Based or Office Based – Your Choice!

Pension, enhanced annual leave, plus much more

About TuVida
TuVida is a not-for-profit organisation that gives support to both carers and people needing care.

Our goal is to provide the most appropriate care and support to people who need it, to enable them to live their lives to the fullest.

We work in many different areas across the UK — providing our services to more than

11,000 people each and every year.

Our vision

A society where every person who is ill or disabled and every carer can live well and enjoy life.

Our mission

To be architects of and deliver innovative and practical services that are trusted and accessible for anyone who is ill, disabled or a carer, their families and communities. We will work with partners to use resources effectively to meet increasing needs as a trusted provider in health and social care.

About the role
The Communications Manager will provide leadership and direction to TuVida’s communications, marketing and digital work across the UK and be responsible for producing high-quality content and messaging that engages customers and staff and builds brand recognition.

The role will include the development and implementation of a communication plan with a focus on internal communications, service marketing, digital infrastructure, and stakeholder engagement.

Main aims of the post

The role will help us to embed our brand across the UK, supporting our operational and commercial teams to develop our offer to commissioners, funders and key stakeholders, working to develop TuVida’s offer to carers and those with care needs

The role will support and deliver the operational communications alongside a small team, working with a motivated group of communication ambassadors across the organisation.

You will use your skills, experience, and knowledge to empower, upskill, support and deliver our internal communications, through and with your colleagues.

The role will support and develop internal and external relations by co-ordinating the delivery of communication activities across a range of areas including broad-based internal communications, press, crisis response statements, public relations, and marketing

Scope and accountability –

Our new Communications Manager will:

• Consult on, develop and deliver a Communication Plan for TuVida

• Forward plan and prioritise their own workload and work with other team members to ensure delivery of agreed objectives and timetabled work

• Use own initiative in relation to delivery of your work, problem solving and decision making with a level of autonomy, referring complex issues to the nominated member for their area of work

• Be responsible for managing relationships and communicating with staff at all levels of TuVida

• Demonstrate and promote the impact our services achieve in order to maintain and increase funding, invite and retain effective partnerships and attract quality candidates for staff and volunteer vacancies.

• Deliver on internal and external communication objectives, in line with the wider TuVida Strategy

• Be instrumental and proactive in supporting a positive culture within the wider TuVida environment

• Develop and manage appropriate external relationships and provide communications and engagement support and advice to senior members of staff within the organisation

• Undertake learning and development relevant for growth within the role

Key accountabilities

Internal communications

• To develop appropriate internal communications and processes across a range of platforms to effectively support information flow and employee engagement.
• To develop key messages, creating and maintaining appropriate and consistent language and terminology across all media.
• To provide guidance to staff on relevant areas of marketing and communications, including key communication issues.
• To play an active role in innovation and development forums across the charity, contributing ideas and solutions to regular meetings, providing support to the wider teams as required.
• To ensure proper usage of brand as per guidelines, and give effective training and guidance to departments and individuals
• To support the development of digital staff engagement

External communications

• To plan and deliver campaigns to; raise the profile of, and promote, the organisation; increase voluntary income; and raise awareness of key issues.
• To increase the charity’s profile across media and with key stakeholders through building and managing effective relationships and producing compelling press releases, articles and statements.
• To oversee the management and growth of the organisation’s social media presence, working with the small internal team to keep content up to date and fresh.
• To manage the charity’s brand, ensuring consistency across all internal and external communications.
• To act as a spokesperson for the charity when necessary, with support and guidance from the

Senior Leaders.

• To liaise with colleagues to formulate appropriate media responses, providing guidance in media and stakeholder handling.
• To liaise with insurers and other appropriate parties e.g. PR Crisis Team (insurer-linked) and

Carers Trust when managing crisis situations.

Website

• To manage the relationship with our external website development company.
• Support and develop teams across TuVida to keep our website up to date, acting as the administrator for the website.
• To oversee development and maintenance of the technical aspects of the staff intranet

Income generation

• To work alongside senior managers and other members of staff to develop the strategic direction of marketing and communications to all stakeholders.
• To effectively deliver, monitor, evaluate and report on progress of marketing and communications as per the communications plan.
• To generate content across all media, including copy writing and production of marketing materials and key publications both online and in print.
• To co-ordinate multi-media advertising of the charity’s services in order to increase revenue.
• General duties

• To monitor, analyse and evaluate performance of channels and content, and present KPI reports to relevant colleagues including Senior Leaders
• To carry out other ad hoc projects or tasks of a similar nature, at the discretion of the senior

Leaders and Trustees of the charity.

• To have a strong work ethic and positive attitude to work. Be professional, but more importantly to be approachable and amiable, creating in others a deep respect for your integrity.
• Share the values of the organisation and demonstrate a commitment to the cause of carers and those living with long-term conditions and disabilities.
• To be committed to safeguarding and promoting the welfare of vulnerable adults and children.
• To work at all times within the philosophy and policies of TuVida.
• To treat all beneficiaries, staff and stakeholders of the organisation with respect and sensitivity, recognising the need for confidentiality at all times.
• To comply with the Health & Safety at Work Act 1974 and with TuVida policies and procedures.
• To have a commitment to developing quality by the implementation of TuVida policies and procedures along with any other standards set by TuVida.
• To respect the personal choice and lifestyles of colleagues, carers, and people with care needs, ensuring that equal opportunity principles are applied at all times.
• To undertake any other duties that may be considered commensurate with the level of the post.

So who are we looking for?

We are looking for someone who is passionate about getting communications right! You will have an keen eye for detail, a tenacious approach to tackling your work and a professionalism and insight that enables you to see the bigger picture

You will have experience in the marketing and communications field, preferably within the third sector (but not essential), with a ‘digital first’ approach to your work, you will have practical experience of developing social media presence as well as using digital platforms to engage and communicate with our staff.

Our ideal candidate would be a true allrounder! Someone who has experience across Microsoft platforms, understands design, can support and develop communications champions and can lead by example.

A more detailed person specification can be found later on in this document

Does this sound like you?

Then apply today