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Global Head of Communications and Marketing
We are seeking a strategic and hands-on communications leader to shape the global profile of an international heritage charity and its commercial work.
Position: Global Head of Communications and Marketing
Location: Home-based in the UK, with frequent travel to London and international travel as required
Salary: £52,000 to £65,000 per annum, depending on experience
Hours: Full-time
Closing Date: 4 October 2026
The closing date may be brought forward if a high volume of applications is received.
About the Role
This is an influential leadership role responsible for developing and delivering a global communications and marketing strategy across multiple countries, audiences and channels.
Reporting to the Chief Operating Officer, you will help position the organisation as a leading heritage charity, a trusted partner for commercial collaborations and a powerful advocate for artisans and cultural heritage.
Combining strategic leadership with practical delivery, you will oversee brand, marketing, media relations, digital communications, thought leadership and internal communications. You will also lead a fully remote communications team and work closely with creative, commercial, fundraising and country teams.
Key responsibilities include:
- Developing and delivering a multi-year global communications and marketing strategy
- Strengthening the organisation’s brand and reputation across commercial, philanthropic and public audiences
- Leading global media relations, public affairs and crisis communications
- Overseeing digital channels, content, newsletters and audience engagement
- Supporting the promotion of artisan collections, exhibitions and commercial partnerships
- Developing communications that support fundraising, philanthropy and donor engagement
- Creating consistent global messaging, brand standards and approval processes
- Supporting major events, launches and external speaking opportunities
- Leading, developing and setting clear expectations for the communications team
- Managing budgets, performance measures and communications reporting
About You
You will be a highly capable and collaborative communications leader who can combine strategic judgement with creativity, organisation and attention to detail.
You will bring:
- Significant senior-level communications, marketing or corporate affairs experience
- Experience developing organisation-wide communications strategies
- A strong background in brand, reputation and media relations
- Digital communications, content and audience engagement expertise
- Experience leading and developing communications teams
- Exceptional writing, editing and storytelling skills
- Confidence advising senior leaders and supporting high-profile stakeholders
- Experience working across multiple countries, regions or cultures
Experience within cultural heritage, arts, luxury, creative industries or international development would be particularly valuable. Applications are welcomed from candidates qualified through experience.
About the Organisation
The organisation is an international charity supporting artisans and communities to protect and revitalise cultural heritage. Working across several countries, it provides training, healthcare, education and access to international markets.
Through its charitable and commercial activity, the organisation helps artisans generate sustainable incomes while preserving traditional skills, historic places and cultural identity.
Other roles you may have experience of could include Head of Communications, Head of Marketing, Director of Communications, Global Communications Director, Brand and Communications Director, Head of Corporate Affairs, Head of External Affairs or Marketing and Communications Director.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Thank you!
Salary: £43,680
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
For this role, we are looking for someone who is London based and can travel to central London at short notice to maximise content opportunities that arise. You will also be expected to come into the office at least one day a week - currently the External Affairs anchor day is on a Wednesday.
Contractually this role is London-based.
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: Sunday 20 September at 23:59
Interview dates: Thursday 1 October and Friday 2 October. The first round of interviews will take place online via MS Teams.
We may send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
The Role
This is a new and exciting role for Hospice UK. As Content and Brand Manager you will play a key role bringing Hospice UK’s strategic priorities to life, delivering high-quality content that meets our audiences’ needs, drives engagement and tells a compelling story about our brand.
You will lead and drive an ambitious new content strategy for the organisation that brings coherence and dynamism to our communications, ensures clear and consistent messaging across our channels and seizes opportunities to be creative, adaptable and at the heart of sector debates. This will also include overseeing the performance and growth of our social media channels and presence.
Your work with also grow, promote and protect our brand, ensuring a strong visual identity, clear voice, and diverse and human-led content that reflects Hospice UK’s values.
The Team
You will work within the Communications team that sits within the wider External Affairs Directorate. We are around 20 in total, including 4 colleagues based in Wales, Scotland and Northern Ireland.
The Communications team includes colleagues working across content, social and digital, as well as partnership marketing and member communications.
You will work closely with a smaller team of 3 colleagues, our Senior Social Media Officer, Media and PR Manager and your line manager – our Senior Communications and Communications Manager. Together you will be involved in the big issues in hospice care, making sure Hospice UK is vocal, visible and leading the debate.
There is a strong collaborative and supportive culture across the External Affairs Department with lots of opportunity to exchange ideas, plan together and benefit from each other’s skills and expertise.
Working closely with our 200+ hospice members, we have a strong track record of securing strong media coverage and winning campaigns on their behalf, most notably over the two years by securing increased investment in hospices by governments in Westminster, Cardiff and Edinburgh.
But our work is not done. Hospices are under significant pressure and need both better government investment and continued public support. Our focus now is ensuring that hospices can meet ever increasing demand for their services, with well-funded and well-staffed hospices across the UK.
About You
You're a strategic and creative content professional who understands how powerful storytelling can drive engagement, influence audiences and deliver real impact.
You'll have experience developing and delivering ambitious content strategies, managing brands, and creating compelling content across digital channels. From shaping content pipelines and leading campaigns to overseeing brand identity and using data to optimise performance, you'll know how to turn insight into action.
We're looking for someone who is audience-focused, collaborative and innovative, with a strong understanding of digital trends, emerging technologies including AI, and the tools needed to create and measure high-performing content. You'll also be an experienced people manager, able to develop talent and foster a positive, high-performing team culture.
Most importantly, you'll share Hospice UK's values and be excited by the opportunity to shape our stories, strengthen our brand and amplify the impact of hospice care across the UK.
If you're excited by the prospect of leading our content strategy, shaping and strengthening our brand, and helping more people understand the impact of hospice care through powerful storytelling, we'd love to hear from you.
More information is available in the candidate information pack, which is available on our website to download.
Registered Charity
51 - 100
We represent and champion the community of 200+ hospices across the UK.
