Established in 1876, a Christian Charity, we are a federation of independent Mothers’ Unions’ with four million members, in 84 countries, all of whom are affiliated to our UK based Charity. In 2026, we will celebrate our 150th anniversary. In 2018, we collectively supported almost one million people giving them the skills and knowledge to transform their lives. Within this, centrally raised funds from members and donors have enabled support for projects benefitting 100,000 people annually.

Job Purpose

This is a critical role that offers the chance to help shape and drive Mothers’ Union’s voice across a range of digital, social and print channels. Working closely with colleagues and members across the UK and at times around the world you will be confident in researching and creating brilliant content that fully brings the impact of our work to life.

Whilst you will be the primary web editor and responsible for SEO and Analytics you will understand digital and print content strategies. You will be similarly confident in producing e-newsletters and using social media to manage campaigns whilst measuring reach and effectiveness. You will also bring excellent video production and editing skills.

You will need to be able to forge strong working relationships within the Fundraising and Communications team, across the organisation and with members. You will have a creative approach and self-starting ability to be creative with limited resources, whilst regularly evaluating your own performance to build on strengths and identify areas to improve.

Key Responsibilities

• Manage the website including writing content, regular updates to content and functionality, ensuring search engine marketing is optimised to achieve full potential.
• Collate and disseminate a monthly national newsletter, encouraging contributions from staff and other key stakeholders.
• Manage the social media presence of Mothers’ Union, with the aim of reaching an increasingly broad audience and engaging members and stakeholders through social media.
• Develop and manage the Charity’s social media content calendar.
• Draft press releases for all of the Charity’s activities
• Support the Communications and Campaigns Manager to disseminate press releases and manage media requests.
• Develop printed media to promote campaigns, training events and workshops.
• Measuring and reporting on the performance of all digital marketing campaigns.
• Undertake basic video production and interactive presentations, which may include working with members, staff and external stakeholders.
• Proactively approach members and beneficiary's to collect case studies on the impact of our work, use our internal monitoring systems to identify leads and build a database of case studies that can be used throughout the year.

Skills and Experience

• Managing engaging websites, with a working knowledge of Drupal to effectively manage developers for basic changes and good working knowledge of SEO principles;
• Growing engaged, opted-in audiences on social media channels (especially Facebook, Instagram, Twitter and LinkedIn).
• Excellent written communication and presentation skills and an ability to build strong relationships with a wide range of people.
• Good data analysis skills, with the ability to interpret data and statistics to develop stories and content.
• Computer literate, especially in the use of Microsoft. Technical design skills, from the design features in Word and PowerPoint through to Photoshop, video-editing and design programmes.
• Knowledge of, or a willingness to quickly build, competency in Dotdigital and social media management tools.
• An eye for good design and experience developing and applying a strong brand across a range of channels.
• Experience or knowledge of paid-for digital and social media campaigns.

Personal Attributes

• Strong belief and enthusiasm for the approach Mother Union has to social justice around the world.
• Exceptional relationship building skills, with the ability to build strong relationships internally and externally.
• A creative approach and self-starting ability to create effective solutions with limited resources.
• Methodical, organised and able to work with attention to detail.
• Ability to work on own initiative and prioritise workload in a small but busy team.
• A team player, who is willing to deliver practically on the ground and be hands-on.
• Regularly evaluates own performance to build on strengths and identify areas to improve.

Education or Qualifications

Educated to degree level/higher or with relevant demonstrable professional experience in communications and digital marketing. 

General

• The responsibilities in this post may be adapted or changed in line with the needs of Mothers’ Union. Other duties may be developed as a result.
• The responsibilities in this post will require the post holder to work within a team and cross functionally with other teams to achieve the objectives.
• Willingness to work very occasionally at the weekend/overnight stays away from home.

Work Location

This role is primarily based at our head office in Central London. Mothers’ Union is currently operating a hybrid working pattern where staff are required to work a minimum two days from office. However, there will be occasions where staff will need to work from office for more than the 2 day minimum due to operational requirements.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Jobs. The Cover Letter should clearly outline how your skills match the main responsibilities of the role.

Application Deadline

The closing date for applications is 02 December 2021. Due to the number of applications we receive, we may not be able to individually respond to each applicant. If we do not get in touch with you within 4 weeks from the application deadline, then unfortunately you have not been shortlisted for this position.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Please note: to apply to this role you will need to complete BDSIP’s application form which can be found using the link in this advert. As we practice safer recruitment procedures, we are not able to accept CVs for this post.

Job description

A fantastic opportunity has arisen to join BDSIP, a dynamic and growing social enterprise, in the new role of Events and Marketing Coordinator. You’ll be coordinating and promoting both online and face-to-face training courses, conferences, professional networks and other events for a well-established client base of teachers and young people. You’ll be working with a team of experienced educational professionals across BDSIP’s central service areas, which include school improvement, inclusion, careers and work experience. 

You’ll be an essential part of the Education Core Team, a team of five, who together support BDSIP’s internal and external needs. The role is extremely varied and engaging, with no two days the same. You’ll support the wider team and liaise with an array of stakeholders from teaching assistants and headteachers, to keynote speakers and web developers.

We are looking for someone who is passionate about education, with experience in administration. Experience in events, marketing and/or content creation is desirable. You’ll be self-motivated and willing to work flexibly and confidently across multiple projects simultaneously, to meet the needs of our customers. You’ll have the ability to work independently towards team goals, have strong written and verbal communication skills and be well organised. You'll be excited by the opportunity to bring ideas and enthusiasm to shape a new role in this business.

This role offers excellent scope for personal development and growth, as well as the opportunity to drive forward BDSIP's mission to deliver consistently excellent services to schools and the best possible outcomes for young people in Barking and Dagenham. 

Key responsibilities will include:

1. Using Microsoft Office and cloud-based design programs to ensure all course and publicity materials are produced to the highest standards and in accordance with BDSIP’s brand, reflecting and reinforcing our ambition to be the training provider of choice across the borough and beyond.
2. Meeting and supporting senior business leaders and a team of experienced educational professionals to aid delivery of training, including booking venues, speakers and promotion.
3. Maintaining and developing the existing network of high-quality delivery venues, managing the relationship with each venue to ensure BDSIP receives the best experience and value.
4. Assisting the Education Core Team by sharing joint administration duties including answering general enquiries via telephone and email, supporting basic finance administration, and supporting office management duties.
5. Liaising with speakers, sponsors and delegates, ensuring clients have a premium event experience through seamless customer service.
6. Ensuring up-to-date course and event information is available on BDSIP’s website and managing course bookings – both online and through telephone enquiries, etc.
7. Attending key events to manage event delivery, including all aspects of audio-visual.
8. Managing event evaluation to ensure that customer feedback drives event content and management. Reviewing feedback to improve BDSIP’s training where possible.
9. Assisting the wider team with planning and executing marketing strategies through online channels: creating content and writing copy where required and use management information to identify target clients. Using website and social media to strengthen online presence and BDSIP’s brand.

Person specification

What we are looking for:

1. Proven administration experience - Excellent administrative, organisational and time-management skills with the ability to prioritise and work on multiple projects simultaneously.
2. Experience of working in events and/or marketing is preferable – to be able to show an understanding of what’s involved in planning, promoting, and delivering an event. 
3. Excellent verbal communication to build strong relationships with clients, partners and BDSIP senior staff, including event tutors.
4. Strong written skills and ability to present and develop key ideas.
5. An eye for design and detail. The ability to develop high-quality materials using MS Office, Publisher and relevant specialist software to display creative skills.
6. Strong IT skills - Knowledge of a range of digital marketing channels and methods, the ability to use social media and/or content management systems to manage BDSIP’s online presence.
7. Ability to work effectively both as part of a team, and independently with the minimum of supervision.
8. Self-confident with developed interpersonal skills. Able to negotiate with internal and external School stakeholders, including senior staff in BDSIP and its partners.
9. Confidence to bring ideas and/or solutions where necessary to improve BDSIP’s processes and practices.
10. A passion for improving outcomes for children and awareness of the education sector. Experience working within an in educational organisation would be advantageous but is not necessary.

Barking and Dagenham is a wonderfully diverse borough. We want our people to reflect the diversity of the communities we serve. Accordingly, we welcome applications from candidates of all backgrounds, particularly those currently underrepresented in our workforce.

Salary: £23,000 – £30,000, dependent on skills and experience

Job Type: Permanent, Full time

Location: Our offices are based in Dagenham, London. Expect a mixture of working from our office in Dagenham, working from home and travelling around the borough to support delivery of events when required. Access to a car is not required for this role.

Applications: to apply to this role you will need to complete BDSIP’s application form which can be found on our website's careers page, under 'About Us'. As we practice safer recruitment procedures, we are not able to accept CVs for this post.

Timeline:

• Closing date for applications at 9am on Monday 13th December
• Shortlisted candidates will be contacted by 5pm on Tuesday 14th December
• Interviews will be held on Friday 17th December

Start date:

ASAP - Please state the length if your notice period within your application.

Subscriptions Product Manager

We are looking for an experienced Subscriptions Product Manager to drive product growth and improve overall customer experience of a flagship digital product.

The charity has been working with schools for many years and is dedicated to improving life chances of every child and young person by promoting nurture across the whole education system and beyond.

Position: Subscriptions Product Manager

Location: Flexible as homeworking supported - office working available in London or Paisley

Salary: £30 - £36k dependent on experience

Hours: Full-time

Duration: 12 months Fixed Term Contract (becoming permanent if funding allows)

Benefits: 25 days’ annual leave plus bank holidays and 5% Employer pension contribution

About the role:

As Subscriptions Product Manager you will drive product growth for the charity’s flagship product, the Boxall Profile® Online (BPO). This supports educational professionals to improve the social, emotional, mental health and wellbeing of children and young people in their care, and ensure that social, emotional and behavioural difficulties are identified early.

You will be responsible for establishing the vision and strategic direction of BPO, lead and work collaboratively with cross-functional teams to ensure continuous technical development of the product and its optimisation, as well as increasing its reach, achieve revenue targets and exceed customer satisfaction. Key responsibilities include:

• Strategic planning and revenue generation
• Product management and development
• Customer-centric service
• Market and audiences research and insights
• Marketing and communications
• Line management

About you:

This is an excellent opportunity for a forward thinking and passionate individual, with significant experience working in a Subscriptions/Product Manager role.

You will also have experience in all or most of the following areas:

• Sound experience and knowledge of product management and development of online subscription-based products
• Knowledge of customer-centric services
• Good experience of strategic planning
• Knowledge of financial planning and strategy
• Knowledge of lean product development and agile development methodologies
• Sufficient technical knowledge to critically engage with developers and understand the software the team is building
• Familiarity with business process improvement
• Familiarity with analytics tools and platforms, Salesforce CRM and project management and product development tools
• Acquisition and retention marketing experience
• Research and impact evaluation experience
• Proven ability to lead, set direction, coach, empower and inspire teams to deliver whilst driving through continuous improvement
• Experience of the education sector

Other roles you may have experience of could include: Product Manager - Digital Subscription, Product Manager - Cloud Subscriptions, Product Manager – SaaS Subscription, Product marketing Manager, Commercial Product Manager, Head of Product Management, SaaS Product Manager, Technical Product Manager, etc.