Senior programme development manager jobs

Shape the future of our services and build partnerships that change lives.

Do you want to play a key role in growing a national charity and strengthening the services we deliver to families across the UK?

At HENRY, we support babies and young children to get the best start in life - creating lasting change for families, particularly those from disadvantaged backgrounds. We are innovative, award-winning, and ambitious, and we are now looking for a Business Development Manager to help drive our next phase of growth.

About the Role

As Business Development Manager, you will play a central role in shaping how HENRY grows and delivers its services nationally. You will lead on developing our business offer, managing contracts and licences, and building strong, lasting relationships with commissioners and partners.

This is a strategic and hands-on role, giving you ownership of the full contract lifecycle - from developing compelling offers to negotiating, managing, and renewing agreements. You will work closely with the CEO and senior colleagues, helping to strengthen our income streams and ensure we continue delivering meaningful impact for families.

This is a rare opportunity to take on a strategic Business Development role on a part-time (0.6 FTE) basis, offering flexibility alongside meaningful responsibility.

About the Team

You will join our Business Development team, supporting income growth and ensuring contract compliance to enable the continued scale of our charitable work. You will be line managed by the CEO and work closely with colleagues across Business Development, Family Support and Training teams.

Key Responsibilities

This role holds responsibility for:

1. Business Offer Development for HENRY

• With colleagues in Business Development, ensure HENRY has a clear, costed and attractive offer for localities wanting to deliver HENRY in partnership.
• Lead an annual review of costs and prices of our training, programmes and licensing to remain cost-effective, competitive and value for money.
• As part of Business Development team, work with team members and Finance to ensure timely and clear understanding of income through license fees, training commissions and resource sales.
• Remain abreast of the needs of commissioners to ensure HENRY remains agile and relevant in its offer in supporting babies, children and families lead healthy, happy lives.
• Work with colleagues in Development to help plan training and development needs as appropriate.

2. Contract Development, Management and Compliance

• Oversee the full lifecycle of contracts and licenses, from drafting and negotiation to execution and renewal in line with legal, regulatory and organisational policies.
• Take responsibility for establishing contracts when a new local area is onboarded, working closely with the other Business Development Manager and CEO.
• Ensure data sharing agreements are in place, reviewed and adhered to, working closely with the data protection leads.
• Manage ongoing relationships, additional services (such as training commissions) and renewal discussions with existing HENRY areas, monitoring compliance with contractual obligations and taking appropriate action where commitments are not being met.
• Collaborate with local Service Managers and National Family Support Lead in direct delivery areas to manage commissioner relationships and ensure service commitments are met and proactively identifying opportunities for contract extensions or expanded services.
• Review and analyse contracts to identify risks, opportunities and improvements.
• Work with colleagues in Family Support and Data and Evaluation Team to ensure reporting is timely, accurate and aligned with contractual obligations.

3. Organisational Support and Alignment

• Maintain organised and accessible records of all contracts, amendments and key dates.
• Provide guidance, advice and training to staff on contract-related issues, interpretation and compliance, promoting consistent and confident practice across HENRY.
• Work closely with Finance, Training and Development teams to ensure contracts align with budgetary and service delivery requirements.
• Contribute to the development of organisational policies and procedures relating to contract management.

4. Attitudes, Behaviour and Values

• Build respectful relationships, understanding the impact of your behaviour on others and being willing to adapt it when necessary.
• Work effectively as a member of the team by consulting and sharing information with colleagues, managing your time to meet deadlines and preparing for meetings.
• Maintain clear and accurate records.
• Communicate effectively with partners and stakeholders at all levels.
• Comply with all organisational policies and procedures.
• Model HENRY values.
• Support own development through on-going reading, research and supervision.

Person specification

Qualifications

Essential:

• Relevant degree or proven experience 

Experience

Essential:

• Experience in contract management, including drafting, negotiation, and compliance monitoring ideally with experience of local authority commissioning
• Experience in Business Development. This might be from industry, fundraising or social enterprise
• Proven ability to build and maintain effective relationships with commissioners, partners, and internal stakeholders 

Desirable:

• Experience of service development and/or delivery within health, social, education settings
• Experience supporting senior staff in contractual or partnership discussions

Knowledge

Essential:

• Awareness of contract law and familiarity with legal and regulatory frameworks relevant to service delivery
• Costing and pricing for business development 

Desirable:

• Knowledge of safeguarding, data protection, and other relevant compliance frameworks 

Skills and attitudes

Essential:

• Strong organisational skills with the ability to manage multiple contracts and deadlines
• Analytical skills to assess risks and opportunities within contracts
• Excellent communication, negotiation, and influencing skills
• High level of attention to detail and accuracy in documentation and record-keeping
• Proactive, with the ability to anticipate issues and propose solutions
• Confident decision-maker with sound judgement and integrity 
• Collaborative and approachable, able to support colleagues across different functions
• Resilient and adaptable in managing complex negotiations and competing priorities 
• Committed to HENRY's mission and values, with a focus on achieving positive outcomes for families 
• Confidence with digital and technology in day to day work 

Salary & Benefits

• Salary: £35,603.82 FTE (£21,362.29 pro rata)
• 30 days annual leave + bank holidays (pro rata 18 days)
• Enhanced sick pay and parental leave
• Pension with up to 6% employer contribution
• Hybrid working with flexible hours (8am–6pm)
• Employee Assistance Programme
• Opportunity for pay progression

Additional Information

• Location: Hybrid, with 1–2 days per month in Eynsham
• Hours: 22.5 per week (0.6 FTE)
• Closing date: 9am Monday 1st June
• Interviews: Wednesday 9 June at our Eynsham office
• DBS check required

We are looking for an experienced corporate fundraising manager with demonstrable success in building relationships and maximising income from corporate supporters, sponsors and prospects. The role will lead on securing new business partnerships and developing a varied portfolio of exciting opportunities and events.

This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.

We are recruiting for a Senior Programmes Coordinator.  The team at United Way UK is a passionate, friendly and collaborative group, committed to creating meaningful change in communities across the UK.

We value trust, strong teamwork, flexibility and reliability, and we work closely together to deliver programmes and partnerships that truly make a difference.

We have an exciting opportunity for a Senior Programme Coordinator to join our small team. The role plays an important part in the planning and coordination of our core programmes and partnerships. The role is varied and would suit someone who is organised and confident in building relationships and working with a wide range of people. You will get to work with and present to corporate partners, charities and schools, travelling across the UK to ensure projects and events are delivered smoothly and professionally.

This role will help bring partners, charities and communities together to create practical, local impact across the UK.

What you will do:

• Help deliver programmes that create meaningful impact in communities across the UK.
• Work with charities, schools and corporate partners to coordinate volunteering projects, events and community activities.
• Support the growth and development of United Way UK’s core programmes, including Corporate Volunteering, Give Local, Reading Oasis and #DestinationDigital.
• Contribute to storytelling, impact reporting and communications that showcase the difference our programmes make.
• Be part of a small, collaborative team where your ideas, initiative and contribution will genuinely matter.

Day-to-Day Responsibilities

• Coordinate programme and project activities, ensuring delivery runs smoothly and to a high standard.
• Build positive relationships with corporate partners, charities, schools and community organisations.
• Support volunteering events and programme activity across the UK, including regular travel.
• Maintain programme trackers, records and budget information accurately and efficiently.
• Help create content for reports, presentations, social media and partner communications.

 What You’ll Need

• A highly professional approach with flexibility, reliability and initiative
• Experience supporting programmes, projects or events, ideally within the charity, education, community or CSR sectors.
• Strong organisational skills and the ability to manage multiple priorities at once.
• Confidence communicating with a wide range of people and building positive relationships.
• Good written communication skills, including drafting content for reports or communications.
• A proactive and hands-on approach, with the ability to work independently and as a strong team player
• Willingness to travel across the UK and attend meetings in London regularly.

Why Join Us

• We are a small, supportive and driven team committed to creating positive change across the UK.
• Work flexibly in a home-based role with regular travel and the opportunity to build relationships nationwide.
• Play a meaningful role in programmes that bring partners and communities together to create local impact.
• Work in a collaborative culture built on trust, strong teamwork, flexibility and shared values.

Role Responsibilities
Please see the attached job description for full details.

This is an exciting opportunity to lead IRMO’s Advice programme. As our Senior Advice Programme Manager, you’ll manage a dedicated team and oversee a range of initiatives that provide high-quality information and advice services to respond to the changing needs of our community.

The Advice programme provides trusted information, resources, advice and casework in Spanish and Portuguese on key areas of need, including immigration, welfare entitlements, housing and homelessness prevention. IRMO is accredited by the Advice Quality Standard (AQS) and the Immigration Advice Authority (IAA) at Level 3. We are also members of Advice UK and receive second-tier support from Southwark Law Centre.

Alongside this, the programme works with local health boards to run initiatives designed to improve access to health services, such as HIV testing, sexual health and family planning advice and Chagas disease testing. You will also oversee IRMO’s Community Support service, which manages community enquiries daily at our Brixton centre and through our helpline, provides emergency crisis support and coordinates our Community Interpreting service, as well as connects service users with internal or external support.

These initiatives support people facing difficulties and help them build the skills and confidence to navigate complex systems. All of our work is shaped by the views of our beneficiaries, keeping our services relevant and responsive.

As Senior Advice Programme Manager, you’ll lead the strategic development of the Advice programme, ensuring our work is high-quality, impactful and responsive to the needs of our community. You’ll help grow the programme by strengthening existing partnerships and developing new ones.

To succeed in this role, you’ll bring solid experience as both a project and line manager, with a track record of overseeing multiple initiatives, delivering against KPIs and communicating impact clearly. You’ll be confident in managing people and priorities, with a leadership style that brings out the best in your team.

You’ll also have a strong understanding of the barriers Latin Americans face in accessing immigration, welfare, housing, health and other essential services in the UK, and a genuine passion for advancing the rights and welfare of migrants and refugees.

For more information please find the Job Description on our website.

The Senior Supporter Engagement Manager will lead the strategic development of personalised, data‑driven supporter experiences that deepen engagement and maximise long‑term value. This role oversees the design and optimisation of multi‑channel supporter journeys, with a key focus on the creation and delivery of the email, SMS and What’s App communications, as well as our loyalty‑focused communications such as Cure Magazine, supporter newsletters and seasonal loyalty comm such as Christmas Cards. You’ll be a resident expert in marketing personalisation and data automation through martech tools.

Acting as the organisation’s expert in supporter experience design, the postholder ensures that every interaction — from the point that a supporter hits our database to long‑term stewardship — is timely, relevant, and insight‑led. You will use a mix of influence, coaching and collaboration skills to work across the organisation – working closely with Fundraising, Digital, Data, Business Intelligence, Insight, Policy and Campaigning, Volunteering, Info Services and Brand teams to embed a culture of continuous improvement and supporter‑centric thinking.

Most importantly you’ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia.

Key Responsibilities:

Supporter Journey Development & Design

· Lead the end‑to‑end design of supporter journeys working collaboratively across all the organisation, taking an audience led approach in achieving our income, engagement and influence objectives, joining the dots and identifying opportunities for cross sell, upsell and integration of offers throughout a supporter's relationship with us.

· Oversea the mapping and optimisation of lifecycle journeys, ensuring they are insight‑driven, segmented, and aligned with organisational goals towards a cure.

Responsible for ensuring your teams are expert in our martech, and use testing frameworks (A/B, multivariate), data and performance insights to optimise journeys performance.

· Lead for automation of journeys within our martech, balancing efficiencies on resource with excellent supporter experiences.

· Lead for data, compliance and technical troubleshooting.

Data Selections & Audience Targeting

· Responsible for making audience targeting decisions ensuring accurate, timely, and insight‑led targeting for all fundraising and engagement activity.

· Working collaboratively with the BI team to ensure the development and application of data modelling and propensity models to predict supporter behaviour models that support tailored communications and efficient campaign delivery.

· Work closely with Data and Analytics teams to maintain data quality and optimise selection processes, and work with insight and BI to translate performance outputs into actionable recommendations for optimising our supporter journey performance.

· Ensure robust documentation, governance, and continuous improvement of data targeting and selection workflows

· Work collaboratively with the digital analytics team to ensure a strong connection between web and paid digital activity to avoid siloes across the stages of a supporter's experience with ARUK.

Supporter Loyalty & Stewardship Communications

· Lead the creation of loyalty‑focused communications that build long‑term relationships and increase lifetime value and deliver on our supporter experience principles – including communications such as Cure Magazine and E-newsletter.

· Work collaborative with Senior Supporter Relations Manager to develop stewardship frameworks that recognise and thank supporters at key moments – including the coordination of an ARUK approach supporter Christmas and Seasonal greetings.

· Ensure collaboration within these organisational supporter loyalty communications is effective leading for RACI and levels of approval.

· Lead for your team adhering to GDPR-aligned audience management and safe data activation.

Leadership & Collaboration

· Manage and develop a multi‑disciplinary team across your key responsibilities, fostering a culture of audience led, testing, continuous improvement and joined up thinking, planning and delivery.

· Build strong relationships with key stakeholders across fundraising, digital, brand, data, insight, info services, policy and campaigning, and research teams to ensure alignment and shared priorities.

· Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences, working closely with our Salesforce Technical Product Owner. And represent the charity in conferences, networking and influencing within the sector.

Knowledge, skills and experience needed:

· Extensive experience in supporter or customer journey design, CRM‑driven marketing personalisation and data automation

· Strong understanding of email marketing and supporter journey platforms and infrastructure, automation tools, and CRM systems.

· Familiarity of audience targeting segmentation and data selections.

· Familiarity with propensity modelling, predictive analytics, or working alongside data science teams.

· Proven ability to lead teams and manage complex, cross‑functional projects.

· Strong analytical mindset with the ability to translate insight into action.

· Excellent communication and stakeholder‑management skills.

· Demonstrable experience of leading supporter engagement programmes across multi-channel campaigns and activity.

· Demonstrable experience of working with external partners, including creative agencies, platform providers, research agencies, print and production houses.

· Demonstrable budget development and management experience.

· Deeply supporter‑centric, with a passion for creating meaningful experiences and supporter communications.

· Ability to distil complex data into simplified actionable insights that build the programme.

· Curious, analytical, and comfortable working with data and making driven decision‑making.

· Creative thinker who enjoys solving complex problems, particularly solving problems in collaboration with stakeholders.

· Collaborative, confident, and able to influence at all levels, particularly at a senior level across the organisation.

· Experience of coaching internal stakeholders, with strong workshop facilitation experience.

· Committed to continuous learning and innovation.

Additional Information:

Ways of working:

As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £56,000 per annum, plus benefits. 

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 31st May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Are you passionate about gaming, streaming and online communities, and excited by the opportunity to turn that passion into life-changing impact.

Great Ormond Street Hospital Charity is looking for a Gaming and Streaming Senior Manager to help shape the future of one of the charity sector’s most exciting and ambitious growth areas.

This is a varied and high-impact role where you’ll combine relationship building, business development, team leadership and strategic planning to grow our gaming and streaming fundraising programme. You’ll work across partnerships, creator communities, live events and industry engagement—helping us build deeper relationships within the gaming world while creating experiences that connect supporters to our mission in authentic and engaging ways.
 

We’re looking for someone who understands the culture and energy of the gaming and streaming space, and who can bring people together around ideas, opportunities and shared goals. Existing industry connections would be valuable, but just as important is curiosity, commercial instinct and a genuine interest in the sector.
 

You’ll lead a small but ambitious team and work closely with colleagues across the organisation, the hospital and external partners. This role requires someone who is highly collaborative and relationship-focused, but also confident influencing stakeholders, navigating complexity and driving momentum in a fast-moving environment.
 

You’ll also work closely with a high-energy senior leader, so we’re looking for someone who is proactive, resilient and comfortable balancing strategic thinking with hands-on delivery.
 

Salary

The salary for this role is £49,900 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• Lead and develop the Gaming and Streaming team, creating a positive, collaborative and high-performing environment where people feel supported, motivated and empowered to succeed.
• Work with the Head of Partnership Development to shape and deliver the gaming and streaming strategy, helping grow income, partnerships and audience engagement.
• Build and develop strong relationships across the gaming and streaming industry, identifying and unlocking new partnership and fundraising opportunities.
• Support and grow relationships with content creators, streamers, partners and gaming communities, helping create engaging and meaningful supporter experiences.
• Work closely with the Gaming Board and senior industry stakeholders, building trusted relationships and helping maximise opportunities and influence
• Lead major projects and events, ensuring activity is strategically aligned, commercially focused and delivered collaboratively across the organisation.
• Build strong internal relationships across fundraising, communications and hospital teams, helping connect activity and drive shared outcomes.
• Support the continued growth and evolution of the programme, identifying opportunities to improve ways of working, increase impact and strengthen industry engagement.
• Ensure activity is delivered responsibly and in line with safeguarding, fundraising and ethical standards.

Skills, Knowledge and Expertise

• Strong experience in business development, partnerships, fundraising or sales, with a track record of securing and growing opportunities.
• A genuine interest in gaming, streaming and online communities, with knowledge of the wider industry landscape.
• Experience leading and motivating teams, with a supportive and hands-on approach to people management.
• Excellent relationship-building, networking and influencing skills, with the ability to work confidently across a wide range of stakeholders.
• Experience managing partnerships, projects or events involving multiple stakeholders and competing priorities.
• Strong commercial awareness, with the ability to spot opportunities, think strategically and drive activity forward.
• Confidence working with senior stakeholders, boards or external partners, with the ability to build credibility and trust.
• Strong project management and organisational skills, with the ability to manage complex activity and deliver at pace.
• A proactive, collaborative and solutions-focused mindset, with the energy and resilience to thrive in a fast-moving environment.

This is an exciting opportunity to help shape the future of gaming and streaming fundraising at GOSH Charity—building partnerships, growing communities and creating experiences that bring people together around a cause that matters.

The Youth Endowment Fund  

Senior Change Manager, Children’s Services 

Reports to: Head of Change, Children’s Services 

Salary:£54,300 per annum, depending on experience  

Location:  Central London or Hybrid*(see below) 

Contract: 2-year fixed term contract

Closing date for applications: 12 pm on Monday, 1st June 2026 

Interview dates: Week commencing 15th June 2026 

About the Youth Endowment Fund 

All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope.    

But it doesn’t have to be this way.    

The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it.   

A big part of the movement that we need to build is in the world of children’s services. We need to inspire and connect with senior leaders in England and Wales to spread what works and make our country safer for some of our most vulnerable children. We need someone who can deliver this whilst understanding and working within the context of the major sector reforms that are currently being delivered via the Families First Partnership programme. 

Key Responsibilities  

We are at an exciting moment in our work. In June we will publish our children’s services practice guidance, setting out the evidence for what works to reduce serious youth violence in the children’s services sector. 

We have plans to work with the sector over the rest of the financial year and beyond, including designing a self-assessment tool to help senior sector leaders benchmark their existing practice against the evidence. We will also launch a new change programme, working hand-in-hand with the sector to implement the evidence for what works, gaining valuable insights in the process.

Your role is to help us turn these plans into a reality. 

This will include launching the self-assessment tool and promoting its use within the sector. It will also involve planning, designing and delivering the change programme to turn the theory into reality.

You will also contribute by designing and delivering a range of sector engagement activities, such as webinars, events and learning opportunities, that reach the sector, helping to build momentum, understanding and commitment across children’s services.

Lastly, you will support the Head of Change for Children’s Services with government engagement as required and support the establishment of a new network for senior sector leaders to share the latest evidence and best practice. 

Key responsibilities will include: 

• Supporting the launch and roll-out of the children’s services self-assessment tool, driving up demand and ensuring widespread completion of the tool across the sector; 

• Work hands-on with Local Authorities to help them put evidence into practice via our change programme; planning, delivering and learning as the work continues; 

• Continuously capture and act on learning from the self-assessment tool and deep dive change programme to inform future work; 

• Supporting the design and roll-out of a children’s services network to spread learning of what works to reduce serious youth violence; 

• Spend time genuinely understanding the pressures, priorities and constraints facing children’s services leaders to inform our longer-term approach to change. 

As part of your wider contribution to the organisation, you will also: 

• Build a culture where it is natural to perform well and support colleagues brilliantly.

• Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.

You are this sort of person: 

• You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. 

• You understand the children’s services sector. You understand how the sector really works. This could include experience of working with/supporting senior sector leaders to facilitate change and improvement that improves the lives of young people.

• You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a social worker and a 15-year-old student. Listening to people from all backgrounds matters to you.

• You have experience of developing resources which support children’s services. You understand and take a curious approach to learning about the needs of sector leaders. You are able to skilfully translate these insights into helpful resources and tools which support leaders to improve practice. 

• You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player. 

• You don't want your days to pass without making a difference. You want to play a significant part in reducing violence.

• You understand young people. You understand what the lives of vulnerable young people can be like, and you understand some of the organisations that work with them, ideally through first-hand experience.

• You are committed to equality, diversity and inclusion. 

You must have this sort of experience 

• Delivering positive change within children’s services: You have significant experience of working with sector leaders to support the development and improvement of practice.

While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of violence affecting children and young people. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well. 

Hybrid Working 

The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. 

To Apply 

Please click on the "Apply for this" button and submit your CV, your completed monitoring form and ensure your covering letter answers the following three questions below. Please submit your application by Monday 1st June 2026 at 12pm. 

Application Questions 

1. How have you used evidence to deliver effective change and improve outcomes? How did you gather and use the evidence and influence senior leaders to act differently? 

1. Describe your experience and understanding of working in or with the children’s services sector, in particular working with senior sector leaders. Please be specific about the context and impact you made.

1. What personal and professional experiences shape your understanding of the children’s services sector and its role in preventing youth violence? 

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

Interview Process 

This will be a two-stage interview process. Interviews will take place the week of 15th June 2025. 

Please Note: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

Benefits Include 

• £1,000 professional development budget annually 

• 25 days annual leave, 3 days end of year shut down, plus Bank Holidays 

• Four half days for volunteering activities 

• Employee Assistance Programme – 24hr phone line for free confidential support 

• Volunteering days - 4 half days per year 

• Death in service - 4 times annual salary 

• Flexible hours. Core office hours 10am – 4pm 

• Financial support including travel and hardship loans 

• Employer contributed pension of 5%. 

Your Data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area. 
 

Purpose of the role:

To lead and deliver Back Up’s People and Culture strategy, ensuring the organisation attracts, develops and retains a high-performing and engaged workforce aligned to its values and strategic objectives.

To act as a trusted advisor to SMT on all people-related matters, providing expert guidance on organisational development, culture, and workforce planning.

To oversee the effective delivery of HR operations, ensuring high-quality administration, compliance, and continuous improvement, with day-to-day processes delivered through the HR, People and Culture Administrator. 

RESPONSIBILITIES:

Recruitment and Staffing:

· Oversee best practice in inclusive recruitment, ensuring alignment with Back Up’s values and commitment to diversity and inclusion.

· Partner with SMT and hiring managers to identify current and future workforce needs and develop effective recruitment and workforce planning strategies.

· Ensure role descriptions are consistent, future-focused, and aligned with organisational design and strategic priorities.

· Provide strategic oversight of recruitment processes, ensuring quality, consistency, and positive candidate experience.

· Monitor recruitment metrics (e.g. time-to-hire, diversity of applicants, conversion rates) and implement improvements.

· Oversee onboarding processes to ensure a consistent and high-quality experience for new starters.

· Ensure exit interview processes are delivered effectively and that feedback is analysed to inform retention strategies.

Employee Relations and Culture:

· Foster a positive, inclusive and values-led workplace culture where employees feel engaged and supported.

· Lead on complex employee relations matters, providing expert advice, managing organisational risk, and ensuring fair and consistent outcomes.

· Coach and support managers in addressing employee relations issues, performance concerns, and employee wellbeing matters.

· Work with internal groups (e.g. Wellbeing, Diversity & Inclusion) to design and deliver initiatives that strengthen engagement and organisational culture.

· Lead on staff engagement approaches (e.g. surveys, feedback mechanisms, action planning), ensuring insight is captured and acted upon.

· Working with the SMT develop a programme of internal communications relating to people management, organisational culture and behaviours

 Payroll and Benefits:

· Oversee monthly payroll, pension and benefits processes, ensuring accuracy, compliance, and timely delivery.

· Ensure appropriate controls, reconciliation processes, and data validation are in place, with day-to-day administration managed by the HR Administrator.

· Lead on benefits review and benchmarking to ensure Back Up remains competitive and aligned with organisational values.

Learning and Development:

· Support the SMT to identify training needs and implement professional development programmes for staff and trustees which are tailored to individual and Charity goals.

· Work closely with the People Development volunteer supporting team member coaching, awareness and self-development.

· Oversee the delivery and effectiveness of the induction and ongoing learning programmes

· Lead on the e-learning programme, ensuring content is relevant, impactful, and meets regulatory requirements

Performance Management:

· Oversee performance management processes, ensuring they are consistent, fair, and aligned with Back Up’s values and behaviours.

· Provide guidance and coaching to managers on performance management, including managing underperformance and supporting development.

· Line Management of HR, People and Culture administrator providing clear direction, development support and quality assurance across HR administration.

HR Systems, Data and Insight:

• Oversee HR systems to ensure they are fit for purpose, user-friendly, and effectively support organisational needs.
• Ensure data integrity and robust reporting processes are in place across all HR systems.
• Analyse HR metrics and provide insight and recommendations to SMT.
• Use data to inform workforce planning, organisational development, and continuous improvement initiatives.

Best Practice, Policy Development and Compliance:

· Review and update our staff handbook and HR policies and procedures using Back Up’s tone of voice and ensuring compliance with UK employment law and best practice.

· Ensure all staff are aware of and understand HR policies and procedures through effective communication and training.

· Identify and manage HR-related risks, escalating significant issues where appropriate.

· Support organisational audits by ensuring HR systems, records, and processes are compliant and well maintained.

· Stay informed about changes in employment legislation and recommend necessary adjustments to policies.

· Support us to be leaders in inclusive workplace practices delivery of the Disability Confident scheme.

OTHER DUTIES AND RESPONSIBILITIES:

· Collaborate with the SMT to align People and Culture operational practice with Charity goals.

· Oversee annual staff survey.

· Manage HR-related budgets, including training and development costs.

· Provide ad-hoc reports and analysis on HR metrics to inform decision-making.

· Support the ethical and responsible use of AI and other technologies across the charity to support our ability to deliver for people with spinal cord injury.

The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.

PERSON SPECIFICATION:

Essential:

Experience

• CIPD qualification, equivalent experience may be considered.
• Proven experience in HR management, preferably within the charity or not-for-profit sector.
• Strong understanding of UK employment law and best practices.
• Excellent communication and interpersonal skills, with the ability to work effectively with all
• levels of the organisation.
• Ability to handle sensitive information with confidentiality and professionalism.
• Team lead or Line management experience.

Knowledge and Skills

· Strong problem-solving and conflict resolution skills.

· Ability to develop and deliver training programmes effectively.

· Knowledge of recruitment best practice and employee engagement strategies.

· Attention to detail.

Desirable:

 · Understanding of issues faced by people affected by spinal cord injury (SCI).

· Experience of working in the charity or not-for-profit sector; and inspiring and motivating volunteers.

Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications. 

Closing date: Rolling recruitment

Job Title – Senior Delivery / Programme Operations Manager

Reports to – Director

Working Hours – Either full-time (37.5 hours per week) or part-time (minimum 22.5 hours per week / 0.6 of a full-time equivalent). If part-time, hours can be worked across 3 to 5 days depending on preference.

Location – London - Clapham / Hybrid working (minimum 33.3% - 40% of working time in the office depending on hours worked)

About Us

For over 30 years, The Money Charity has been the UK’s Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.

We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.

We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and influencing policy-makers, media, industry and public attitudes.

We are a small, passionate team with a big reach and an open mind, committed to quality accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration. For more information about us, please visit our website.

About The Role

We’re looking for a Senior Delivery / Programme Operations Manager who thrives on delivering efficient and pragmatic processes, procedures and systems to support the impactful delivery of our growing suite of Financial Education and Wellbeing Workshops and Programmes. You will help us get stuff done! And deliver important functions and projects yourself.

As we grow the charity, it is ever more crucial that we break down silos and duplication between our two main delivery teams (Children & Young People and Adults). You will lead on reviewing and consolidating the two processes into one for the support functions of the programme delivery teams, initially progressing priority tasks identified for 2026 as part of our recent strategy refresh, and building a pipeline of future continuous improvement projects for 2027 and beyond.

This will be a vital new role bringing order and cohesion to the vital delivery support functions. You will own and champion key programme delivery-related functions in the charity, ensuring that they are fit for purpose and are understood and used throughout the charity. Reporting to one of the Directors, you will play a key role in bridging and where appropriate joining the two teams, whilst respecting and promoting their technical specialisms and differences.

Closing Date – 11:30pm, Monday 25 May 2026

Interviews – 1st round early June (virtually)

Please visit our website for the full job description including the key responsibilities, person specification and application details. Note that we are currently recruiting for two Senior Manager roles, and further information on the other role can be found on our website as well.

Chopwell Regeneration Group is looking for an ambitious, values-driven and highly capable Senior Programmes Manager to help lead the next stage of our growth.

This is an exciting opportunity to join a successful and widely respected community organisation and play a central role in delivering programmes that improve wellbeing, skills, employability and opportunity for local people. Working closely with our Board, staff team, volunteers, partners and funders, you will provide strategic leadership, manage staff, lead impactful projects, and ensure our work continues to place Chopwell residents at the heart of everything we do. If you are an experienced leader who believes in the power of communities to shape their own future, we would love to hear from you.

About Chopwell Regeneration Group (CRG)

CRG is a trusted, community-led charity working at the heart of Chopwell to improve wellbeing, opportunity and quality of life.

Founded in 2017 by local residents, CRG has grown into a locally valued and widely respected organisation delivering community-led regeneration that works. We have a strong track record of partnership, collaborating with organisations across health, education and employment sectors.

In 2022 we opened The Bank, a multi-award winning community hub. It hosts a popular café, an affordable community market, a training kitchen, rental offices and business support, and a wide programme of learning, wellbeing, employability and social activities. 

In 2024 we opened our second building The Regeneration Shop - a volunteer-led repair and reuse space providing opportunities for residents to develop practical skills, reduce waste and build confidence. We are currently in the process of acquiring a new and bigger building for our Shop, to expand our repair activity and its associated social and commercial impact.

We have a team of 11 staff and every year work with over 200 volunteers.

Alongside our venues, we deliver a range of projects across Chopwell. This includes our food sustainability initiative Can Chopwell Feed Itself? and Brightening Up Chopwell bringing people together to improve shared public spaces and strengthen community pride.

Our Values and How We Work

We are an organisation that:

● Is committed to a thriving, sustainable future for Chopwell.

● Listens to our community- local consultation and lived experience shapes our work.

● Is ambitious for our community, driven to achieve impacts, and willing to innovate.

● Cares deeply about people, and supports our staff and residents to develop, grow and thrive.

● Values working in partnership with organisations locally, regionally and nationally.  

● Is guided by an active, experienced Board with a high level of expertise, including members with strong local knowledge and lived experience.

● Has a committed, skilled and hardworking staff team who bring energy and heart to their work.

Job Description: Senior Programmes Manager

Hours: 30 - 37.5 per week* (subject to agreement)

Holiday:  6 weeks pro rata (includes bank holidays)

Pay: £39,000 - £48,000 per year pro rata (depending on skills and experience)

Place of work:   The Bank, 19-21 Derwent Street, Chopwell, NE17 7HU

Reporting to: CRG Board of Trustees

Contract term: 12 month fixed term contract (expected to renew subject to funding)

The Senior Programmes Manager will work closely with our Senior Finance & Commercial Manager to provide leadership for Chopwell Regeneration Group (CRG), reporting to the Board of Trustees.  They will lead on strategy, planning and delivery for all programmes, working with board, staff and volunteers, and external partners to ensure activities are achievable, properly resourced, financially sustainable, impactful and effectively evaluated.

Key areas of responsibility:

● Strategic planning and delivery of social, cultural, education and training programmes that meet CRG’s objectives, including improved mental health and wellbeing, skills development and employability for Chopwell residents.

● Leading the growth of our public programmes that deliver wide-ranging educational and wellbeing benefits for the people of Chopwell, from social prescribing activity to business support. This includes planning annual programme aims and outcomes, developing partnerships, and ensuring delivery is financially sustainable and properly resourced.

● Leadership and management of staff including line management responsibility.

● Managing the volunteer programme in line with best practice and working with the staff team to recruit, communicate with and support volunteers.

● Developing and managing successful and innovative partnerships across a range of sectors and growing partnerships locally, regionally and nationally.

● Ensuring there is sufficient staff capacity to deliver programmes effectively, and advocating for and working with the Board to identify funding and support for additional resources.

● Identifying new funding opportunities and working with CRG Board to secure grant funding for programmes in line with strategic objectives.

● Managing budgets for all programmes and ensuring financial targets are met. 

● Evaluating outcomes across all programmes including collecting data, generating case studies and impact reports for Trustees, funders and a range of stakeholders.

● Ensuring programmes are delivered in accordance with current legislation, contractual/accrediting body requirements and CRG’s policies and procedures including Safeguarding, Equal Opportunities, Health and Safety and Data Protection. 

● Working with the staff team to generate news articles, photos, printed material and social media content to promote CRG’s programmes.

● Representing CRG at relevant events, networks and forums to build networks and raise CRG’s profile across a range of sectors.

Knowledge, Skills and Experience Needed

We are looking for a Senior Programmes Manager who can provide strategic leadership, strengthen our delivery and help ensure that Chopwell residents remain at the centre of everything we do. The successful candidate will demonstrate the following:

Essential Criteria

Leadership & People Management

● Leadership and management experience

● Ability to influence, motivate and inspire others

● Experience of people management and supporting staff/volunteers

● Confidence in advocating for community needs and priorities

Community-Led Practice

● Proven ability to work with communities, service users or audiences to shape programmes or services

● Commitment to inclusive, participatory and community-led approaches

● Ability to build trust and work effectively with people from diverse backgrounds

Partnership & Collaboration

● Strong collaboration and partnership-building skills

● Ability to work confidently with partners across sectors

● Excellent communication and advocacy skills with a range of stakeholders

● Excellent written and verbal communication skills

Programme and Operational Management

● Experience of developing, managing and delivering successful community programmes

● Ability to manage operational delivery, budgets and impact targets

● Experience of safeguarding, health and safety, GDPR or relevant compliance frameworks.

● Strong organisational skills and ability to manage competing priorities

Strategy, Funding and Evaluation

● Experience of identifying opportunities, developing projects or securing funding.

● Ability to monitor outcomes and evaluate impact.

● Experience of writing reports, case studies or funding updates.

Personal Qualities

● Creative thinking and problem-solving

● Self-motivated, resilient and adaptable

● Committed to the aims of Chopwell Regeneration Group

Desirable Criteria

● Experience of leadership and management in the voluntary, charity or community sector.

● Experience of managing grant-funded programmes.

● Good knowledge of safeguarding, health and safety, GDPR or relevant compliance frameworks.

● Experience of social prescribing, employability, education or wellbeing programmes.

● Experience of communications, PR or social media content creation.

● Understanding of the challenges and opportunities facing communities like Chopwell.

● Lived experience of the communities CRG serves.

Additional Information

● We would ideally like the successful candidate to start as soon as possible, but can be flexible.

● Flexible working arrangements are available and can be discussed at interview. Please note the majority of your working week will be expected to be on site. Also, occasional weekend and evening working will be required. This includes quarterly public meetings and trustee meetings every two months (minimum).

● Successful candidates will be subject to an Enhanced Disclosure and Barring Service (DBS) check.

● CRG is a Disability Confident employer. Any applicant with a disability who meets the essential criteria will be guaranteed an interview.  Please include information in your application if you are applying under the Disability Confident scheme.

● Any applicant living in an NE17 postcode who meets the essential criteria will be guaranteed an interview.

Deadline for applications: 11.59pm on Sunday 24 May 2026

Interviews: During week commencing Monday 1 June

As the Senior Philanthropy Executive, Trusts, you’ll be at the heart of our trust fundraising programme. You will build and nurture relationships with both new and existing trust and foundation supporters, and work closely with our clinical teams to bring powerful, compelling projects to life through outstanding proposals.

This is a fantastic opportunity for someone currently working in an entry-level Trusts and Foundations fundraising role who is ready to take the next step in their career and really make an impact. As part of a high-performing and ambitious team, the Senior Philanthropy Executive, Trusts role offers the chance to play a pivotal part in driving our success and helping us achieve our bold ambitions.

What you’ll be doing

Your responsibilities will include:

• Managing and growing a portfolio of Trusts and Foundations, comprised of existing supporters and potential prospects in order to deliver sustainable income growth.
• Building and maintaining strong relationships with Trusts and Foundations, leading cultivation and solicitation strategies to secure five-figure donations and long-term support.
• Researching and identifying new funding opportunities which align with our organisational funding priorities.
• Creating compelling, clear and high-quality funding applications and cases for support to engage and inspire prospective donors
• Delivering excellent stewardship and reporting for Trust and Foundations in your portfolio, keeping them informed and engaged with the work of the Charity and The Royal Marsden
• Planning and delivering targeted fundraising communications and mailings to groups of Trusts and Foundations, providing consistent, high-quality updates aligned to priority funding themes and organisational objectives.

About you

To be suitable for this role you will need:

• Experience identifying and researching trust and foundation funders
• Experience developing relationships with funders
• Experience creating exceptional written materials to engage prospective and current donors
• Experience securing and stewarding five-figure+ donations from Trusts and Foundations
• An interest in cancer and health issues

Why join us?

We are a values-driven Charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and supportive team, offering plenty of opportunities for learning and development.

What we offer

• Competitive salary of £35,000-£37,000
• Hybrid working between home and Chelsea with occasional travel to Sutton
• Flexible working around our core hours of 10am to 4pm
• 27 days annual leave rising with length of service
• Training, support and development opportunities
• Generous pension scheme with up to 6% contributions (rising to 8% with length of service) and a life assurance scheme
• Access to the Blue Light discount scheme and other discounts opportunities
• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
• Opportunities for training and career development

Inclusion matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.

If this sounds like the opportunity for you, we’d love to hear from you.

How to apply

On CharityJob, please send a CV and cover letter of no more than two pages, setting out how you meet the criteria in the person specification of the job description by 23:30 on Sunday 31 May 2026. Interviews will be held 10-12 June.

Location: London, Old Street Head Office with hybrid working 

Contract type: Permanent

Salary: £44,323.14 plus London Weighting £5,023.71 (if applicable)

Hours: 35 per week

Closing date: Sunday 7th June 2026 at 11:30pm

Does your proven fundraising or business development experience include identifying and developing new income-generating opportunities?

Then join Shelter as Senior Corporate Partnerships Manager within our Income Generation directorate and you could soon be putting your enviable skills and experience to excellent use at one of the UK’s leading charities.

About the role

This is an essential and valued role within the Partnership Management team, as you will work on our largest corporate partnership. Your role will be critical to delivering on our fundraising strategy, retaining long-term support from the private sector and driving growth in your portfolio to help tackle the housing emergency.

You will take a lead role in the management and development of one of our high-profile, multi-faceted partnerships specifically the brand partnerships element. You will also line manage direct reports and support the growth of smaller partnerships within our portfolio.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

You’ll need relevant fundraising or commercial business development experience that includes identifying and developing new income-generating opportunities. You’ll also need a strong understanding of commercial and financial principles and a proven ability to apply them to improve business performance. Great at establishing priorities and developing clear, efficient and logical plans to achieve your goals, monitoring performance and progress against agreed objectives comes naturally to you too. What’s more, your excellent presentation, pitching and public speaking skills enable you to engage a range of stakeholders and convey ideas succinctly and persuasively.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit your work and education history, along with a supporting statement. This should be relevant to the points in the ‘About You’ section of the job description attached to this advert and align with the following behaviours below.

• We work together to achieve our shared purpose
• We prioritise diversity and have an inclusive and open mindset
• We create change and align behind our strategy

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

The Income Generation Directorate at Shelter comprises of the five departments, delivering a mature fundraising programme that has seen continuous year on year diversity and growth. The directorate generates over £48m gross income each year, of which a high percentage is unrestricted.

Our Corporate Partnerships team is split into two areas - New Partnerships which generates income by securing new relationships with private sector businesses, and the Partnership Management team, where this role sits, is responsible for the growth of Shelter’s voluntary income by managing and developing existing corporate partnerships spanning a variety of sectors. And, as the division as a whole continues to grow and develop, it's a truly exciting time to join us.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Salary: £41,500

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Thursday. A day where all of the Programmes team come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there. 

Contractually this role is London-based.

Contract: 8 Month Contract ending on 31 March 2027

Benefits:

• 25 days annual leave pro rata based on the term of the contract
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.

Closing date for applications: 23:59 on Sunday 31 May 2026. 

Interview dates: Tuesday June 9 and Wednesday June 10. Interviews will take place online via MS Teams.

Job Information 

The Role

The Conference Manager (FTC) plays a significant part in delivering Hospice UK’s programme of conferences for our hospice membership. As a newly created position, you will take the lead on our one-day conferences while also supporting the delivery of our annual National Conference. 

Our conferences are central to our strategic aim of bringing the sector together to share expertise, collaborate and celebrate innovation. Your work will ensure our conferences are delivered to a high standard and that hospice delegates have access to relevant and timely learning opportunities. 

You will work with a range of internal and external stakeholder as well as the subject matter experts. Listening to their feedback, you will help shape the programme content, work with the wider project team to deliver a smooth and valuable learning opportunity for hospice colleagues. 

The Team

The Conference team is made up of the Senior Conference manager and the Programmes Team Administrator, with support from the Deputy Director of Programmes, Director of Programmes and subject matter experts across the organisation.

It is a mighty team of two, managing a portfolio of 5 in person conferences across the year, from our role focused one-day conferences of around 130 - 150 delegates to our annual National Conference, which welcomes over 1000 delegates.Our team works across the organisation and collaborates with lots of internal and external stakeholders. 

About You

You will have strong attention to detail, excellent organisational skills, and be confident building relationships with a wider range of stakeholders. 

You will bring:

• Proven experience of organising in person conferences, events or seminars (or similar complex activities) for around 130 people or more
• Ability to distil conversations, feedback and discussions into actionable insights that support effective planning.
• Naturally curious and proactive
• A self-motivated, self-sufficient approach to managing your workload
• Strong time management skills, with the ability to manage multiple priorities

More information is available in the candidate information pack, which is available on our website to download.

Job Purpose:

EMERGENCY is an independent, international NGO providing free, high-quality medical and surgical treatment to victims of war, landmines and poverty. At the same time, it promotes a culture of peace, solidarity and respect for human rights.

Since its founding in 1994, EMERGENCY has worked in 21 countries around the world, providing free medical care in accordance with its core principles of equality, quality and social responsibility. We do this in a sustainable way: by building healthcare facilities, training local personnel, and conducting search and rescue missions in the Mediterranean Sea.

As an affiliate, EMERGENCY UK has set out an exciting ambition to build on its success over the last three years. This includes a substantial growth in its income, with a particular focus on high value giving from philanthropists, trusts and other private donors. The aim is to implement the newly developed high value fundraising strategy, with a view to tripling current income levels from this source by securing high five and six figure gifts of both unrestricted and restricted income.

The purpose of the Senior Development Manager is to build and maintain a portfolio of high value donors and prospects through proactive networking, identifying cultivation opportunities and thoughtful stewardship. With a focus range of £100,000 and above, the position will develop long-term, strategic partnerships with existing and potential high value supporters, where relationships and their impact will be measured from both a financial and non-financial perspective. 

The postholder must be able to work independently with minimal supervision and demonstrate a high degree of lateral thinking within a small but hard-working team.

Main activities:

1) To raise funds in the form of high value gifts (focusing on £100,000 and above) through a variety of methods, including regular face-to-face meetings, attending conferences and participating in other activities by implementing a comprehensive programme to identify, research, cultivate and solicit high value donors who have the potential for significant, multi-year giving.

In this context, the postholder will be required to spend a considerable amount of the working week out of the office travelling and meeting in person with potential donors and their representatives.   

2) To manage and develop meaningful donor relationships, including with existing donors, by utilising a wide range of methods, including stewardship events and networking amongst existing donors and their contacts.

3) To actively participate in the implementation of the current high value fundraising strategy, leading change and adjusting plans based on experience and realistic assessments in order to meet pre-agreed targets. This includes supporting the ongoing development of all aspects of the strategy, such as the case for support, prospect research, donor recognition opportunities and individual donor development plans for high value donors and prospects.

4) To contribute to the efficiency and effectiveness of the team, taking a lead role in the annual planning and reporting process for high value donors, providing regular progress reports against income targets and ensuring high standards of accountability. This also includes ensuring written and electronic records of donors are maintained, in compliance with data protection legislation.

5) To represent, and act as an ambassador, for EMERGENCY UK at external events, promoting its work and values where and when possible.

Person specification:

• Senior level experience working with foundations, corporates, high and ultra-high net worth individuals, leading them from identification to giving annual and multi-year gifts at the high five and six-figure level
• Experience of working independently to identify and cultivate prospects and influencers who have the ability to make personal introductions to high and ultra-high net worth individuals
• Experience in implementing high value giving strategies and annual plans for high and ultra-high net worth individuals, including reporting on targets and KPIs
• Experience of identifying potential high value donors, qualifying prospects and managing/growing a high-level prospect pipeline
• Experience of working with restricted grant funding: submitting proposals, completing monitoring forms and reporting to donors
• Experience of working within the humanitarian and development sector is preferable
• Experience of working with multiple stakeholders in a complex, multi-cultural environment
• Experience of creating high-quality, high-level donor events and bespoke engagements
• Experience of using Salesforce or similar CRM products/fundraising databases

Essential skills:

• Excellent stakeholder and relationship management skills
• Ability to communicate complex themes and subjects in a compelling and engaging way in writing and verbally
• Excellent interpersonal skills, with an ability to motivate and engage high value donors and prospects in the work of EMERGENCY
• Strong understanding of restricted grant funding processes, including proposal development, monitoring, and reporting
• Knowledge and understanding of how to use influencers and connectors in the most effective way for the benefit of EMERGENCY UK and the wider organisation
• Ability to be flexible and work in a fast-moving environment, leading on a wide range of tasks and projects simultaneously
• A strong team player who treats colleagues with respect and courtesy at all times
• Knowledge of tax efficient giving in the UK, current data privacy legislation and other regulatory compliance issues
• Proficient in Microsoft Office. Experience using Salesforce is desirable.