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This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver and develop live digital services, accessible content and user-centred products that kinship carers rely on to access support.
This role does not own all services delivered through digital channels. It owns selected shared digital products while also enabling teams across Kinship to deliver their work effectively through digital platforms, content and journeys, while teams retain ownership of their services and outcomes. You’ll provide leadership on standards, user experience, accessibility and innovation.
Context:
Kinship is expanding its reach and digital capabilities, and our digital platforms are central to how we deliver services at scale. In 2024, we launched a new website bringing together all content and services under one home, and introduced Kinship Compass, a postcode search tool that helps kinship carers find relevant local and national support.
Alongside this, we have been developing a new AI-powered tool to help kinship carers access trusted information quickly and accurately, 24/7. You will lead the evolution of these digital services ensuring they are safe, ethical, resilient and data-informed, and that innovation is always grounded in reliability, safeguarding and user trust.
You’ll play a key role in the Department for Education funded national Training and Support Service, ensuring kinship carers can easily access and book high-quality training through our digital platforms.
You’ll oversee content design in collaboration with internal and external subject experts and kinship carers themselves and lead the digital and content streams for Kinship Minds, including the development and delivery of our e-learning platform and curriculum.
This role sits at the intersection of digital service delivery, product development and content design. At Kinship, content design is distinct from communications or marketing. It focuses on designing clear, accessible and trauma-informed information, learning content and user journeys that enable kinship carers to understand their options, make decisions and access support. Content is treated as part of the service itself and is central to the quality, safety and effectiveness of our digital platforms.
This is a role for a digital leader who is both strategic and operationally grounded. You’ll balance innovation with delivery, experimentation with governance, and ambition with accountability. You’ll champion inclusive, accessible and co-produced design, ensuring digital products support real-world service delivery and improve outcomes for kinship families.
You will work closely with colleagues in the Communications and Policy team (who sit in a separate department and lead external communications, campaigns and social media) and who own the external communications strategy. You will ensure clear alignment while retaining a distinct focus on digital service innovation, product development and content design.
What you'll be doing:
Digital leadership and strategy
- Lead the Digital and Content Design team, setting clear priorities and building a culture of high performance, accountability and continuous improvement.
- Own and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, the AI tool and other digital services, excluding marketing and social media.
- Provide digital leadership across Kinship, strengthening capability and effective cross-organisational working.
- Lead responsible digital innovation, ensuring AI and emerging technology are used where they clearly improve service delivery, accessibility and user experience.
- Take accountability for digital budgets, agency relationships and delivery against agreed outcomes, timescales and quality standards.
- Horizon scan and translate external digital developments into practical, service-led improvements for Kinship.
- Contribute to organisational planning, reporting and income generation linked to digital innovation.
Website, content and digital product development
- Lead the ongoing development and innovation of Kinship’s digital platforms to ensure they are user-centred, accessible and continuously improved.
- Oversee the content strategy and governance for Kinship’s website, Kinship Compass and new e-learning platform.
- Work with internal colleagues to improve our workshop booking system.
- Ensure a consistent content design approach across all digital platforms, grounded in user need, plain English, trauma-informed practice and continuous testing and improvement.
- Lead the content design team to develop content for strategic projects working collaboratively with subject experts and kinship carers.
- Work closely with Advice and Training teams to ensure digital platforms and content design support service delivery, quality standards and DfE contract requirements.
- Develop an excellent understanding of end-to-end audience experience and how the website, online content and digital products can drive effective online services and enhance the kinship ecosystem. Map the user journeys across our website and digital products leaving no dead ends.
- Ensure integration across all platforms (e.g. website, telephony, Salesforce, Kinship Minds) to create seamless user journeys for kinship carers and internal teams.
- Embed meaningful participation and co-production with kinship carers in digital service and content development.
- Drive accessibility and inclusion, ensuring our digital services reach and work for all kinship carers, including those with lower digital literacy.
- Ensure strong digital governance, accessibility, documentation and use of insight to continuously improve performance and impact.
- Oversee SEO, analytics and data-driven optimisation to improve engagement, performance and impact.
Type of person we’re looking for:
We’re looking for a service-led digital leader who is as comfortable with operational delivery as they are with strategy and innovation. You’ll understand that digital products are part of how services are delivered, not an add-on, and that reliability, accessibility and trust matter as much as creativity.
You’ll be curious, pragmatic and values-driven, with the judgement to know when to push innovation forward and when to prioritise stability, safety and user confidence.
You are likely to:
- Have led live digital services or products that people rely on, not just content.
- Be comfortable balancing innovation with delivery, and experimentation with governance.
- Think in terms of end-to-end service journeys, not just platforms or pages.
- Be motivated by improving outcomes for people, particularly families experiencing complexity or crisis.
- Value co-production, accessibility and inclusive design as core to good digital practice.
- Bring clarity, calm and consistency to teams working in complex environments.
- Be confident working across disciplines such as digital, services and delivery without needing to own everything.
- Care deeply about doing digital work ethically, safely and well.
- Show commitment to personal development and learning.
How to apply:
Please apply for the role of Head of Digital and Content by sending a tailored CV and responding to these 4 questions below in the online application process.
Closing date is midnight on Sun 18 Jan 2026, first interview online on Thurs 22 / Fri 23 Jan 2026 and second interview in person on Thur 29 Jan 2026.
- What attracts you to this role at Kinship, and how does your experience prepare you to lead digital services, content design and innovation in the context of kinship care and families experiencing complexity or crisis? (250 words max)
- Give an example of where you introduced or explored digital innovation (for example AI, automation or new platforms) in a service context. How did you balance innovation with reliability, safeguarding or user trust? (250 words max)
- Describe a time you used content and/or service design to help people understand complex information or access support. How did you identify user needs, test what worked, and ensure the content enabled action rather than just engagement?(250 words max)
- This role leads a small but mighty remote and dispersed team. How have you managed remote teams to maintain clarity, wellbeing, accountability and delivery? Please include a practical example. (250 words max)
What we offer you:
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Flexible working - we understand how important it is to balance family and work life.
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30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown).
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Employee Assistance Programme (24/7 confidential advice line and counselling).
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Charity Worker Discounts.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
An exciting opportunity has arisen in our fundraising team to help us with our brand-new capital appeal. Are you looking for a new challenge? Do you want to work as part of an ambitious and inspiring team? North London Hospice might just be the place for you!
This is an exciting time to join North London Hospice, which has seen a significant growth in fundraised income over the last two years. We have just launched the private phase of the most ambitious project undertaken since the hospice was built in 1992; a major capital appeal, Building for Tomorrow. This will see us rebuild and redevelop our inpatient unit by September 2027, ensuring that we can meet the growing needs of those who rely on us for many years to come.
This role as Trusts Manager is an opportunity to work as part of a small capital appeal project team, to develop approaches to trusts and foundations and to steward supporters and take them on our capital project journey with us.
Location: Remote working (with some travel across The Girls’ Network regions in England as required)
Reports to: Head of Programmes and Impact
Salary: £37,000 per annum
Contract: Permanent/Full-time, 37.5 hours per week
Direct Reports: Up to 8 Programme Facilitators
Closing Date: Friday 29th January at 9AM
Interviews: 1st stage interview to be held between 4th & 5th Feb, 2nd-stage interview to be held on 13th Feb
About The Girls’ Network:
The Girls' Network is a national charity with a mission to inspire and empower girls from the least advantaged communities by connecting them with a network of professional women role models and volunteer mentors. We believe no girl should have her future limited by her gender, ethnicity, background, or parental income. Our vision is a future where all girls are supported to realise their ambitions, discover their self-worth, and shape their own futures.
We partner with secondary schools and colleges across multiple regions in England, including London, Merseyside, Portsmouth, Southampton, Sussex, Tees Valley, Tyne & Wear and the West Midlands. We match girls aged 14–19 with trained volunteer mentors for one-to-one support. Additionally, we offer group mentoring, workshops, and access to an Ambassador Community that provides continued opportunities for development, career support, and connection.
Role Summary:
The National Programmes Manager is responsible for leading, managing, and developing a team of regionally dispersed Programme Facilitators to ensure consistent, high-quality delivery of The Girls’ Network programmes across all localities. The post-holder drives programme performance and quality through effective people leadership, robust performance management, and the use of SMART objectives to ensure KPIs are met and organisational outcomes are achieved.
A core element of the role involves embedding best practice across all aspects of programme delivery and maintaining a strong, consistent approach to safeguarding through our work with children and young people. The post-holder is expected to be an experienced, supportive, and proactive leader, confident in managing performance, developing staff, and supporting team wellbeing and professional growth.
For full details of the role’s responsibilities and person specification, please refer to the attached job description, together with a candidate pack designed to support you throughout the recruitment process.
How to apply
Please apply as soon as possible. You will be asked to complete your application by submitting your CV and answering a few application questions.
Appointees are subject to a DBS check. You must have the right to work in the UK to apply.
Diversity at our core
The Girls' Network is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination. In line with the Equality Act 2010, if you require any reasonable adjustments to support you with any stage of this recruitment process, please contact the People team.
Our Benefits
- 27 holiday days per year, plus public holidays (pro-rata for part-time staff)
- Option to purchase up to 5 additional days of annual leave every year
- Gifted birthday leave
- 3 days volunteering leave per year
- Extended and comprehensive sick pay policy
- Enhanced Family Leave pay policy
- Pension scheme
- Annual professional development fund to help you grow
- 24-hour Employee Assistance Programme for wellbeing support
- Benefit from flexible, remote working options with a full suite of home office equipment.
- A dedicated Girls’ Network buddy, available beyond the induction period for ongoing support
Our mission is to inspire and empower girls from the least advantaged communities by connecting them with a mentor and network of female role models.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Smile Train
Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we’re just starting. We are truly changing the world one smile at a time.
Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!
Role Summary:
We are looking for a highly-skilled Philanthropy Manager to create impact through building and growing our high-value donor programme. You will effectively manage a portfolio of high-capacity individual donors and prospects, with the goal of securing five- and six-figure gifts and will proactively engage donors and prospects through strategic outreach, personalized stewardship, and compelling solicitations. The ideal candidate is a highly motivated relationship builder who thrives in a fast-paced, vision-driven environment.
This is a full-time, hybrid opportunity starting as soon as possible. Ability to travel, when necessary, for donor visits and organizational events is required.
Reports To: UK Fundraising Director
Key responsibilities:
- Develop and execute cultivation, solicitation, and stewardship strategies for a portfolio of approximately 130 mid-level and major donors and prospects with the capacity to make 5- and low 6-figure annual gifts (bigger gifts would fall to UK Fundraising Director)
- Effectively complete the moves management process and engage a portfolio of donors through meaningful connections including phone calls, personalized emails and mailings, face-to-face meetings, and other communications.
- Create a plan for each donor to serve as the annual engagement plan, effectively and, in a timely manner, execute that plan to retain and upgrade donors, and document all activities in Moves Management and/or Tasks in the database.
- Prepare and personalize correspondence and fundraising materials, including donor stewardship and impact reports, funding proposals, briefing memos, and acknowledgment letters as appropriate.
- Provide recommendations and assist in executing effective strategies to practice moves management and increase fundraising results.
- Assist the UK Director with developing projects that will enhance the philanthropy programme of the Development Department and support developing strategy briefs and leading preparation meetings.
- Help produce cultivation and stewardship programs for prospects and mid-level and major donors.
- Organise events for major donors and prospects.
- Complete research on major donors and prospects within data compliance requirements.
- Complete administrative tasks for the philanthropy programme.
- Other duties as appropriate for this role.
Essential functions:
Sitting
Supervisory responsibilities: None
Required Education and Experience:
- 5+ years of relevant experience with exposure to major gift donor cultivation, solicitation and stewardship processes preferred.
- A proven history of generating income in the £100,000’s and securing gifts of £25,000 or more.
- Demonstrated success in developing substantive donor relationships and in coordinating with senior management and program staff to execute donor engagement strategies.
- Excellent verbal and written communications skills and strong interpersonal skills with the ability to interact with both management and donors.
- Extremely detail-oriented with strong organisational and time management skills.
- Able to take ownership of a process and to use problem solving skills to resolve issues.
- Able to make sound decisions based on analysis, experience, and judgment.
- Able to function both independently and as part of a global team.
- Familiar with the MS Office and donor management systems. Knowledge of Salesforce preferred.
- Bachelor’s degree or equivalent, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.
Accountability Expectations:
- Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.
- Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities.
- Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.
- Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role
- Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment
Compensation Range: £45-£47K
Travel: Ability to travel, when necessary, for donor visits and organizational events is required
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.
Application Information:
Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
The client requests no contact from agencies or media sales.
Join Quartet Community Foundation’s small, supportive finance team to provide additional capacity as our Head of Finance returns from absence. You’ll work closely with the Head of Finance and CEO to deliver accurate, timely financial reporting and help modernize our systems.
Key Responsibilities:
· Produce monthly management accounts and board reports.
· Ensure investment income is integrated into financial updates.
· Support improvements to financial systems and reporting for clarity.
· Collaborate on efficiencies and make data accessible to non-finance stakeholders.
About You:
· Qualified accountant with charity finance experience.
· Skilled in fund accounting, Excel, and financial systems.
· Able to present complex information clearly and meet deadlines.
Benefits:
Pension (6% employer), health benefits, EAP, Cycle to Work, 29 days holiday + public holidays, flexible working.
About Edward’s Trust
Edward’s Trust is a local West Midlands charity providing support for bereaved children, young people, and parents. We have 36 years of experience and operate at the highest level, providing qualified counselling and holistic support for complex or prolonged grief. We do not set time limits and the service is completely free. We do not get Government funding; therefore, we rely on donations to keep this vital service going.
Our Values
RESPECT
We will act with integrity in all that we do, being mindful and considerate to all. We respect and remember those who have died. Respect is a constant that embraces diversity and uniqueness of experience.
HOPE
A feeling of trust in tomorrow. We embody, instill and empower a feeling of trust in tomorrow. Hope is the hand to hold. We have a vision that one day there will be a universal understanding of life-changing grief.
HOLISTIC
Complete and all encompassing. We acknowledge and respond to the needs of the whole person: mentally, physically, emotionally, and spiritually. We recognise the total experience of grief, promoting a holistic approach to bereavement care.
SUPPORT
Enabling with compassion and care. We provide responsive support that is appropriate, relevant, and meaningful to each individual. Together in safety and strength. Encouraging society to respond appropriately to people facing loss and surviving bereavement.
EXCELLENCE
Embracing professional integrity and creative innovation. We are passionate about providing exceptional services and maintaining the highest standards in all that we do. Excellence is valuing people. We are committed to driving innovation and change.
Role summary
Here at Edward’s Trust, we are excited and committed to growing our service offer and fundraising whilst working with a small but mighty team. We have strong and realistic foundations in the trusts and grants income stream and a secure base of income from long-term committed funders. These funders enable us to reach children and adults through our specialist counselling services and projects alike, but with a huge amount of new work in development, securing new income from trusts and foundations is a high priority for us.
This is an exciting role at Edward’s Trust that will challenge and provide excellent career development opportunities for the successful candidate. This role will deliver essential stewardship to our growing portfolio of warm trust supporters, engaging with them to provide inspirational impact reporting to secure continued funding. Our new colleague will gain exciting CV enhancing experience through working and securing new grants for some of the larger funders which is where we wish this post to focus on.
You will support Edward’s Trust to develop its presence in the trust and foundations world, by working to agreed new business targets and contributing to the creation of a high-quality pipeline of new trust and foundation opportunities.
Key Accountabilities:
- Become an expert in Edward’s Trust current activities and future plans
- Manage a portfolio of trust supporters, providing outstanding stewardship, and ensuring relationships deliver against agreed objectives to enhance the long-term relationship.
- Prepare and deliver engaging bids and reports to share impact and inspire future support.
- Work cross-organisationally to support projects and reporting and to help shape and develop appropriate projects for funding (alongside the Head of Fundraising and Service Delivery Manager).
- Build good working relations with key staff and Trustees of established trust supporters.
- Thank supporters promptly and ensure that progress reports and updates are received by supporters as and when required.
We are open to Flexible Working Requests which can be discussed during interviews.
Supporting bereaved families with care, compassion and hope across the West Midlands



The client requests no contact from agencies or media sales.