Senior supporter engagement officer jobs
How's your job search on our site?
We have an exciting opportunity for an experienced Senior Communications Officer to come and join our team in Stoke-On-Trent.
Location – This role is hybrid, based in Stoke-On-Trent with at least one day on site in the programme location.
There may also be occasional travel to other programme sites (currently Redcar, Cleveland, Middlesbrough and Scotland) or travel to our London office.
Salary – Up to £35,000 DOE
Employment Type – Permanent
Team – Communications team
About you
We are looking for someone who can demonstrate the following:
- Significant experience in a communications role, including experience with copywriting and content creation.
- Experience producing high quality, clear, compelling and audience appropriate content for a range of platforms.
- The ability to clearly demonstrate our impact and inspire collaboration among our partners by sharing compelling and meaningful stories.
- Demonstrable knowledge and understanding of the local community, including its strengths, needs, and challenges.
- Strong knowledge and skills in Adobe Creative Suite such as Illustrator, InDesign, Photoshop or Canva.
About the role
The responsibilities of this role include:
- Actively identify opportunities where communications can strengthen programme delivery, support parent outreach and increase engagement with families and communities.
- Develop the local stakeholder engagement approach in line with agreed objectives, proactively identifying opportunities to strengthen relationships and using data and team insight to increase engagement.
- Support effective communications with stakeholders across sectors including community, health, education and local organisations.
- Develop and produce compelling, audience focused content for a range of channels, including newsletters, case studies and promotional materials.
- Work closely with the Head of Communications, Programme Leads and colleagues across the organisation to align communications priorities with programme and organisational objectives.
About us
Thrive at Five is a national charity focused on giving every child the best possible start in life. We know the foundations for life and learning are built in the earliest years, from pregnancy to five. By working alongside families, communities and local partners, we help build stronger, more connected support for parents, so more children get what they need to thrive and reach a good level of development by age five.
Thrive at Five is a relatively young organisation but with an already strong national and political profile, having been called out in Parliament for our ways of working in Stoke-on-Trent and invited to be interviewed at the 2025 Civil Society Summit by the Secretary of State for Education. We have grown rapidly in our first four years, with a growing team of nearly 40 across the country. 2026 will be a year of further growth and milestones for the charity as we celebrate our fifth-year anniversary and expand into our third and fourth regions. This will involve recruiting for a new teams, establishing our programmes and beginning to co-design and implement our work in partnership with communities.
About our benefits
- Pension contributions – We will contribute 3% and you can contribute 5% towards your pension through NEST.
- 25 annual leave days per year plus bank holidays.
- £100 contribution towards your professional body membership
Please note that as this role is subject to a successful Basic Level Disclosure check through the Disclosure and Barring Service (DBS). If you have any unspent convictions, but wish to apply for this role, please advise us in your application. The successful candidate will also need to provide satisfactory references and current right to work in the UK.
To apply for this role, please submit your cover letter and CV via the Thrive at Five website. Closing date for applications is midnight on Sunday 28 June 2026.
The client requests no contact from agencies or media sales.
We're hiring: Senior Campaigns and Digital Engagement Officer
-
Salary: £34,000 - £37,000 FTE (depending on experience)
-
Hours: Full-time (37.5 hours per week) or part-time, with flexibility for an exceptional candidate
-
Contract: 12 months fixed-term (with a view to extend subject to funding)
-
Location: London hybrid (with remote-only options for an exceptional candidate)
-
Closing Date: Sunday, 5th July
The Work Rights Centre is a progressive, rapidly growing charity dedicated to helping migrants and disadvantaged Britons access employment justice and improve their social mobility. We combine life-changing frontline legal advice with systems change work, and today we are launching a new chapter.
About the role
We are looking for a Senior Campaigns and Digital Engagement Officer to bridge the gap between our work and the general public. You will be the engine that converts our legal wins and policy change ambitions into a public movement, mobilising our supporters to show up, speak up, and financially support our mission.
Key responsibilities include:
-
Campaign development: Lead the creation of digital journeys that take supporters from casual followers to active participants (signing petitions, emailing MPs, and donating).
-
Supporter engagement: Manage and segment our newsletter community, create high-performing content, and launch our first regular monthly giving programme.
-
Digital optimisation: Use data (Mailchimp, Google Analytics) to track ROI, optimize website "Action" pages, and ensure a frictionless, mobile-first donation experience.
-
Strategic growth: Contribute to the wider development of the charity, including our business planning and stakeholder relationships.
This role is fixed-term because this is the first time we are developing this work, with support from a restricted, time-limited grant. If by the end of the first year it is clear that the role brings significant value to the charity, we will be looking to secure alternative funding and extend the contract.
What we're looking for
This is an ideal opportunity for a marketing or communications professional who is creative, strategic, and confident in their ability to grow communities. We are looking for someone with:
-
Experience: At least 3 years in marketing or campaigning, with a proven track record of driving digital actions, building communities, or hit fundraising targets.
-
Tech savvy: Confidence mapping user journeys, segmenting audiences, and using data to iterate digital strategy.
-
Communication: Exceptional copywriting skills with the ability to translate complex policy or legal concepts into compelling, human stories.
-
Mindset: A fundraising growth mindset, a proactive attitude, and a deep commitment to migrant rights and economic justice.
-
Desirable: Lived or learned experience of the issues facing vulnerable migrants, or knowledge of a language other than English.
Even if you don’t tick every single box, if you share our values and trust your ability to make a positive contribution, we highly encourage you to apply.
Why join us?
-
Generous leave: 32 days annual leave (28 days + Birthday Off + 3 days Christmas closure).
-
Great benefits: 5% employer pension contribution, 20 weeks enhanced parental pay, and enhanced sick pay (up to 28 days).
-
Growth & learning: A dedicated professional training budget to help you upskill.
Work Rights Centre is a charity dedicated to helping migrants and disadvantaged Britons access employment justice
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Manchester Central Foodbank is a busy Trussell Trust-affiliated food bank, with centres in Central, North, and East Manchester. We were established in Ardwick in 2013 by students at the Manchester Universities’ Catholic Chaplaincy, making us the first student-led food bank in the country. Since then we have grown significantly, expanding our weekly sessions into Harpurhey and Openshaw.
Our core aims are to deliver the best quality support that we can to the largest number of our neighbours in need, while working with partners and influencing and organising at a neighbourhood and citywide level to reduce and end the need for food banks in Manchester.
We currently support 16,000 people per year with nutritionally balanced 3-day food parcels. This is double the number of people we supported in the first year following the Covid-19 pandemic, and four times the number supported in 2019. We also provide financial inclusion support with advice workers in public sessions, access to energy vouchers, SIM cards, and other voucher or material support. We coordinate across a network of 200 active front-line referral agencies with the aim of ensuring everyone who accesses our service has appropriate, specialised, and ongoing support alongside the material provision that we provide.
We are active leaders in anti-poverty organising and community development, as convenors of the citywide Building an Anti-Poverty Community collective and aim to be key shapers and influencers of new strategies and policies, working closely to support and influence local government, NHS, education and research agendas in Manchester and more widely building upon our track record of successful anti-poverty partnership work, social value impact and Parliamentary influencing. Our core values are: care, partnership, dignity, partnership, anti-stigma and rights-based.
Key responsibilities
As Chief Executive Officer you will be the key senior staff leader for the charity. You will lead the team to ensure they have the resources, frameworks, and support to effect smooth day-to-day running of our frontline support service. You will provide a strong business management focus, through supporting the financial process, overall metrics and reporting, day to day HR and input for the external Payroll Team, Health and Safety, appropriate working conditions, and strategic planning and communications.
As the senior lead you will also facilitate and support the Board of Trustees to develop and lead strategic development objectives and plans for transformation, and ensure the delivery and implementation of the charity’s overall strategy and specific focused strategies. You will develop and manage strategic relationships with stakeholders including Council, NHS, and other statutory partners and funders, corporate and social value funders and partners, and high-value and donors. You will also plan and lead fundraising strategies.
You will be a key external interface for our community and partners. You will do this by:
Staff/Board Leadership and Governance:
-
Line managing a current team of operations staff, including those supporting the recruitment, training, and management of a large team of volunteers.
-
Building team spirit and employee engagement and offer.
-
Leading and delivering regular staff performance and development reviews.
-
Developing and delivering robust metrics and reporting to the board and staff team, through consistent monthly and quarterly reporting packs to the board of trustees.
-
Ensuring all staff and volunteers are familiar and engaged with the charity’s long-term goals and objectives, and know how their work helps to implement these on the ground. Leading the development of induction packages and ongoing offers for staff and volunteers. You will be responsible for writing, implementation, and update of institutional policies as needed to staff and volunteers.
-
Leading targeted volunteer recruitment strategies to maximise core delivery capacity through volunteer roles and prioritise staffing capacity to core charity operations.
-
Ensure policies are kept current.
-
Ensure recording and management of absence/leave.
-
Ensure Health and Safety aspects of all organisational operations are compliant, in collaboration with the Board sponsor.
-
Manage day to day financial input, through the Xero app, and ensure accurate and up-to-date financial reporting for the Board/Treasurer. This includes administering monthly payroll requests.
-
Oversee training and personal development plans for staff and volunteers, as appropriate.
-
Working with the Chair of Trustees to implement the charity’s strategic plan and structural development objectives.
-
Develop and implement ongoing plans and actions to ensure operationally-appropriate and safe office, warehouse, and working spaces.
-
Lead on development, modelling, and maintenance of service delivery standards, quality control, and ensuring frontline teams have the appropriate resources, support, and frameworks to deliver high quality and consistent support offers.
Foodbank Management:
-
Support the Operations and Project Lead to deliver the smooth running of food bank sessions across multiple centres, ensuring an excellent standard of service across all centres, and seeking to continually develop our service in line with our goals to support the largest number of people with the best support we can while working to reduce and end the need for food banks in Manchester.
-
Develop and build a new Delivery Strategy with the Chair of Trustees and Operations and Project Lead.
-
Support the Operations and Project Lead and Warehouse and Logistics Coordinator to safely store and maintain optimal stock levels, maximise food donation levels and reduce food spend, develop and maintain relationships with community donors, and record incoming and outgoing stock, with the aim of ensuring that all centres are well stocked to provide as many varied, balanced, and nutritious and culturally-appropriate food parcels as necessary.
-
Ensure compliance with the procedures set out in Manchester Central Foodbank’s policies, the Trussell Trust’s Operating Manual, and relevant statutory requirements at all times.
-
Ensure our food bank centres provide a safe and dignified environment for clients, free from discrimination, judgement, and stigma.
Strategy and External Relationships:
-
Working with the Chair of Trustees on development, monitoring, and implementation of the core charity strategy and sub-strategies. Ensuring the involvement and participation of the food bank’s staff, volunteers, external partners, and service users in all strategic planning and decision making, where appropriate.
-
Support the Operations and Project Lead to work build strong relationships with referral partners and wider community and statutory networks of collaborators and support to ensure that our service users are able to access the maximum amount of support before, during, and after accessing our service to minimise the length and severity of financial crisis, maximise their incomes, and provide pathways to ongoing and longer-term support.
-
Play an active role in strategic and convening spaces around our city and neighbourhoods to present the foodbank’s approach, bring more partners into our network, and influence policy and funding frameworks.
-
Develop and manage a Corporate Relationships and Social Value strategy, including communications, networking, and relationship management.
-
Lead on directing the charity’s external communications, including social media, in person, newsletters, company visits, and other content.
-
Manage internal communications, including developing and delivering two-way team briefings with the board and staff/volunteers, biannual town halls or away days with board members and staff/volunteers, newsletters, and an open and collaborative, person-focused, and developmental culture within the organisation.
About you
Essential Experience and Knowledge:
-
5 years’ experience of leading a similar profiled charity or organisation and successful Board interaction.
-
Experience of leading successful transformation and change for a charity and a strong developmental mindset and focus.
-
Have led a team of 5 or more staff members to successful performance, demonstrating experience of coaching and individual development skills.
-
Experience in developing and leading successful and engaged volunteering programmes and support.
-
Full valid driving licence.
-
Proven experience of leading the development and delivery of strategy and sub-strategies to successful conclusion and fashioning evidenced business cases for current and new development projects.
-
Leading multiple complex projects or services, balancing the needs and interests of a range of stakeholders.
-
Experience of implementing rigorous reporting and evaluation practices on operations.
-
Experience of managing day-to-day financial administration and reporting.
-
Evidence of delivering clear metric dashboards and reports.
-
Experience of high-quality implementation of Health and Safety and Safeguarding policies and a leadership practice that centres care for staff, volunteers, and service users. Safeguarding lead qualification is desirable but will provide training if not.
-
Demonstrable knowledge and experience in HR processes and management.
-
Experience in building and delivering strategic plans.
-
Proven experience of effective problem solving and responding to crisis situations.
-
A good working knowledge of the social welfare and political landscape in Manchester – or demonstrable experience in similar expertise and networking and an openness to learn and develop sector-specific knowledge.
-
A nuanced and sensitive understanding of the complex reasons people attend food banks.
Desirable Experience and Knowledge:
-
Partnering with and building relationships with Council, NHS, and other statutory partners and funders, corporate and social value partners and funders, high net worth donors, and fundraising through grant applications and individual/community donors.
-
Experience of working collaboratively with stakeholders from a variety of backgrounds, cultures, faiths, and views.
-
Experience of handling safeguarding incidents, follow-ups, and debriefs with staff, volunteers, and service users.
-
Demonstrated success in delivering communications strategies for internal and external stakeholders, including social media and press content and campaigns.
Personal Skills and Attributes:
-
An individual who embodies the values of Manchester Central Foodbank in their core professional practice and personal approach to their work.
-
An empathetic and care-centred approach and the ability to centre the experience and outcomes of people from marginalised or socially-excluded backgrounds in core decision-making and prioritisation.
-
A leader who takes ownership, accountability, and responsibility to drive an organisation and team forward with a developmental mindset.
-
A highly self-motivated and proactive person who centres collaboration and consensus with the staff team, volunteers and Board of Trustees in their approach.
-
Able to develop strategy and plans and translate strategy to actionable delivery and developmental projects.
-
A high level of literacy and communication.
-
A high level of numeracy and ability to analyse data.
-
Strong leadership attributes to build engagement and performance with the team.
-
Excellent interpersonal skills and the ability to motivate, persuade, and coach staff and volunteers.
-
Excellent personal organisation skills and the ability to manage multiple conflicting priorities and deadlines.
Manchester Central Foodbank provides emergency food parcels to 15,000+ people in Manchester every year, as well as campaigning for an end to hunger.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
We’re looking for a senior digital marketing manager – email to jointly lead our team as part of a job share to deliver high performing email campaigns and automations to support the charity’s activity. Working closely together with the other senior digital marketing manager – email, you’ll work across large email projects and campaigns, support the team’s workload and priorities, and create processes to best support their success.
Line managing 2 digital marketing officer email roles, you’ll support their development and contribute to our email strategy together with the head of digital engagement.
Working with the senior manager, marketing and communications planning and measurement (owned earned shared paid channels) you’ll be a key part of shaping and ensuring consistency across all our channels.
About you
You’ll have substantial email experience and knowledge, being confident creating and optimizing complex automations alongside managing relationships with email platforms.
You’ll be passionate about delivering the best experience and engagement with email and understand best practices and the importance of data and testing.
You’ll be well organised and have strong prioritisation and communication skills, working across the organization on a diverse range of campaigns and projects.
Job description and benefits
Please download the job description and our attractive benefits package.
Location, hybrid working and salary range
This role is primarily based in our London office. Our hybrid working model allows you to work up to 2.5 days per week at home, and 1 day in the office per week.
The salary range is:
£32,900 to £34,300 per annum based in London
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Tuesday 16 June 2026 9 am
Interview date 23-25 June 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a unique opportunity to join Practical Action at an exciting and pivotal point in our journey. We are seeking an exceptional Executive Assistant to provide dedicated support to our Interim CEO during a period of transformation, growth and strategic development, while we recruit and appoint our permanent CEO.
Working at the heart of the organisation, you will play a key role in ensuring continuity, maintaining momentum and supporting the successful transition to new leadership. This highly visible position offers the opportunity to contribute directly to the next chapter of Practical Action's impact and ambition.
We are looking for an experienced, highly organised and proactive Executive Assistant who can provide outstanding strategic and operational support to the CEO of a respected international development organisation. Acting as a trusted partner, you will enable the CEO to focus on organisational leadership, external engagement, fundraising and the delivery of strategic priorities.
The role encompasses complex diary and inbox management, preparation of high-quality briefings and correspondence, Board and governance support, and coordination with senior stakeholders across the organisation and internationally. You will work closely with colleagues, partners and supporters across multiple countries, cultures and time zones, ensuring the smooth and effective operation of the Executive Office.
This is a demanding and rewarding role that requires exceptional judgement, discretion and attention to detail. The successful candidate will be comfortable operating in a fast-paced, complex environment, able to manage competing priorities with confidence, and skilled at building effective relationships with a diverse range of stakeholders, including senior leaders, trustees, partners and external representatives.
If you thrive on enabling others to succeed, enjoy working at the centre of decision-making, and are motivated by the opportunity to support an organisation delivering meaningful global impact, we would love to hear from you.
Accountabilities:
Executive and CEO Office Support
• Proactively manage the CEO's diary, inbox and correspondence, exercising independent judgement in prioritising requests and protecting time for strategic priorities.
• Prepare and commission high-quality briefings, background notes, talking points and presentation materials to ensure the CEO is fully prepared for all meetings and engagements.
• Draft, review and quality-assure outgoing correspondence, reports and communications on behalf of the CEO.
• Coordinate and manage complex domestic and international travel arrangements, itineraries, visas and logistics for the CEO and COO, ensuring efficiency and value for money.
• Manage the CEO and COO’s expense reporting and the Executive Office budget, maintaining accurate records and flagging issues proactively.
• Serve as the first point of contact for the CEO's office, managing enquiries from staff, partners, donors and stakeholders with professionalism and discretion.
• Work closely with the Internal Communications and Social Media team lead to ensure CEO internal and external communications are delivered well.
Board and Governance Administration
• Lead the end-to-end administration of Board of Trustee meetings and sub-committees, including scheduling, preparation of Board papers, agenda coordination and minute-taking, utilising AI. The majority are virtual due to the international nature of the board. In-person meetings take place approx. every 18 months.
• Maintain the governance calendar and ensure all regulatory and statutory reporting deadlines are met in coordination with the Company Secretary, CEO and COO.
• Support the onboarding of new Trustees and maintain up-to-date records of Board membership, terms of office and declarations of interest.
• Build strong working relationships with Trustees, acting as a responsive and reliable point of contact between Board meetings.
• Assist with the organisation of the Annual General Meeting and other governance events.
Leadership Team Coordination
• Coordinate the Global Leadership Team (GLT) meeting cycle, including agenda-setting, papers, actions and follow-up, working closely with the CEO and members of GLT.
• Support the CEO in tracking GLT action items, strategic priorities and key commitments, flagging issues and ensuring accountability.
• Co-ordinate with Regional and Country Directors on the Senior Leadership Team (SLT) meetings, including agenda-setting, papers, actions and follow-up,
• Assist with the preparation of materials for all-staff communications, leadership away-days and organisational events.
• Build effective working relationships across Practical Action's global offices, navigating time-zone differences and cultural contexts with sensitivity.
Stakeholder and Partnership Support
• Support the CEO's engagement with major institutional donors, trusts and foundations, bilateral agencies and high-value partners, including managing contact records and briefing materials, liaising closely with the business development and philanthropy teams.
• Coordinate logistics for high-level external visits, delegations, conferences and events involving the CEO.
• Assist with donor stewardship activities and the preparation of materials for fundraising and partnership development.
• Represent the CEO's office professionally in interactions with government officials, international organisations and peer NGOs.
Project and Research Support
• Take on research and project management tasks as directed by the CEO
• Continue to test and utilise AI tools to increase efficiency and effectiveness and share learnings with other members of Practical Action
• Support the delivery of special initiatives and cross-organisational projects led from the Executive Office.
• Maintain confidential files and records management systems for the CEO's office, ensuring compliance with GDPR and information governance policies.
To be successful in this role, the ideal candidate will be able to demonstrate:
Essential
• Significant experience (typically five or more years) as an Executive Assistant or Personal Assistant supporting a Chief Executive or equivalent senior leaders in a complex and or charitable organisation.
• Demonstrable experience of Board and governance administration, including minuting meetings and managing trustee or director-level relationships.
• Excellent written and verbal communication skills, including the ability to draft high-quality correspondence, briefing papers and presentations to Board or senior stakeholder standard.
• Outstanding organisational skills and attention to detail, with the ability to manage competing priorities, meet deadlines and maintain quality under pressure.
• High degree of discretion, confidentiality and professional judgement in handling sensitive information about people, partners and organisational matters.
• Strong interpersonal skills and emotional intelligence, with the ability to build trust and credibility with senior internal and external stakeholders.
• Experience of coordinating complex international travel and managing logistics across multiple time zones.
• Proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams), AI tools and the ability to learn new digital tools quickly.
Desirable
• Experience working in an international NGO, development organisation or comparable mission-driven environment.
• Familiarity with funder relationships
• Experience supporting or working in an organisation with offices or programmes in the Global South.
• Knowledge of charity law and UK charity governance, including Charity Commission requirements.
• A second language relevant to Practical Action's programme geographies (e.g. French, Spanish, Arabic).
• Experience with CRM or stakeholder management systems.
Skills, Abilities and Competencies
· Problem-Solving
· Strong Communication & Diplomacy
· Adaptability
· Proactive organisation skills
To apply please submit a copy of your CV (no more than 3 pages) and a supporting statement/letter that includes the answers to the following questions:
- Tell me how you build relationships in fast-paced environments taking into account those stakeholders being located in different countries and having different cultural background?
- Practical Action has a very experienced and diverse board of trustees. Can you give an example of when you have had to build relationships with these types of people. Please describe your approach to having the most effective interactions?
- Tell us about the most complex project, event, or initiative you have coordinated?
- Describe a situation where you made a significant decision on behalf of a senior executive. What was your thought process and outcome?
Closing date for applications: 17th June 2026. Should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
Interviews: It is anticipated that interviews will take place W/C 22nd June 2026
If you do not hear from us within five weeks of the closing date, please assume your application has not been successful
Our vision is for a world that works better for everyone. We believe where there’s action, there’s hope.
The client requests no contact from agencies or media sales.
If you are a forward thinking professional with exceptional judgment, emotional intelligence and excellent communication skills, this might just be the role for you. Join ClientEarth, a globally respected environmental law charity driving real impact across climate, nature, health, and justice. We are hiring a Chief of Staff to the CEO (Strategy, Planning & Internal Communications)!
In this role you will play a pivotal role in shaping strategic priorities and organisational alignment, ensuring seamless information flow to inspire a diverse, global workforce around key priorities, and enabling effective and timely decision-making from the CEO’s office.
This is a rare opportunity to work at the heart of a purpose-led organisation, partnering directly with the CEO and senior leadership. You will operate as a trusted advisor at the highest level, reporting to the Chief Strategy & People Officer, with close collaboration with the CEO.
This role is based in our London office. ClientEarth has a Flexible working policy, however this post is expected to work from the office at least 2 days per week.
Key Responsibilities
- Sets and delivers the strategic approach for CEO Office coordination and leadership communications (internal), aligning leadership rhythm, decision flow, and engagement to organisational priorities. This includes line management of the PA to the CEO, and close working with the CEO's external communications advisor
- Provides timely counsel to the CEO, flagging up risks and opportunities, and acting with discretion and diplomacy across the organisation to resolve challenges and provide solutions
- (Where required) Leads on the delivery of key strategic projects for the CEO/Chief Strategy and People Officer, and / or engage to trouble-shoot on existing projects, depending on business need; this could be related to organisational effectiveness, collaboration and engagement, or internal services to the organisation
- Oversees ClientEarth’s Global Internal Communications & Engagement Programme - including the line-management of our internal communications advisor - to connect colleagues across our offices, promote effective information flow, champion an equitable, diverse and inclusive culture, and embed ClientEarth’s values
- Support the professional development of line reports through ongoing supervision, influencing them to take positive action and to be accountable for their work and contribution to the smooth-running of the organisation.
See the job description for a full list of duties for this role.
Skills, Knowledge & Expertise
- Substantial experience of managing upwards and guiding senior leaders, trustees/directors and other high level internal and external stakeholders (essential)
- Experience in copy-writing for senior leadership, drafting high-quality copy tailored to the relevant audience within tight time-frames (essential)
- Experience in developing internal communication and engagement strategies for medium to large organisations (essential) within an international organisation (desirable)
- Strong understanding of the external context in which ClientEarth operates, including the wider NGO landscape and political awareness (essential)
- Strong alignment with ClientEarth’s Values and commitment to our Vision, Mission and Equity, Diversity and Inclusion Strategy objectives (essential)
See the job description for a full list of duties for this role.
Job Benefits
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background
Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America
The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.
2. Purpose of the Role
The Senior Finance Officer leads financial control, budgeting, expenditure monitoring, and financial reporting for Osman Consulting's project support role. The post ensures that financial information is accurate, timely, well documented, and compliant with contractual and internal requirements.
3.Terms of Reference
- Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
- Reporting to: Finance Manager
- Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
- Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
- Full time/Part time: Full Time
4. Scope of Work and Key Responsibilities
Budget management and control
- Maintain project budgets, budget lines, forecasts, and expenditure tracking tools for management use.
- Monitor expenditure against approved allocations and identify variances, burn-rate concerns, or unsupported cost movements requiring management action.
- Support financial planning and provide management with clear financial visibility for decision-making.
Financial Documentation and reporting
- Review financial records, supporting documents, reconciliations, and payment-related files to ensure accuracy and completeness.
- Prepare periodic financial reports, summaries, and management updates in the required format and within agreed deadlines.
- Coordinate with the Sudan Finance Officer to obtain complete and accurate field finance information and supporting documentation.
Internal Control and Compliance
- Ensure that payment controls, authorisation workflows, segregation of duties, document retention, and audit trail requirements are followed.
- Support audit preparation and respond to internal or external financial review queries as assigned.
- Flag any suspected non-compliance, fraud risk, or weak supporting documentation immediately through the appropriate escalation channel.
5. Qualifications and Experience
- Bachelor’s degree or Diploma in Accounting, Finance, Business Administration, or related field
- At least 5 years of relevant project finance, donor compliance, experience, or NGO financial management.
- Good understanding of financial control and audit-readiness requirements.
- Strong organizational, attention to details and communication skills.
- Full professional proficiency in English.
- Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
- Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.
6. Core Competencies
- Financial discipline and accuracy
- Confidential handling of information
- Analytical thinking.
- Service orientation and teamwork
7. Compliance, Safeguarding and Ethics
The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.
The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.
The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.
Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background
Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America
The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.
2. Purpose of the Role
The Senior Operations Officer supports operational planning, procurement follow-up, documentation control, and implementation support systems so that project delivery requirements are translated into timely and well-organised operational action.
3.Terms of Reference
- Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
- Reporting to: Project Manager
- Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
- Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
- Full time/Part time: Full Time
4. Scope of Work and Key Responsibilities
Operational planning and tracking
- Support the Project Manager in maintaining operational plans, procurement trackers, action logs, and implementation support schedules.
- Monitor progress of operational actions and follow up with responsible staff to minimise avoidable delays.
Procurement and Supply chain support
- Support review of procurement requests, specifications, delivery schedules, and procurement documentation for completeness before onward processing.
- Track status of procurement packages, purchase actions, vendor communications, and delivery milestones and flag bottlenecks for management attention.
- Coordinate with the Sudan Operations and Logistics Officer on shipment status, local sourcing issues, warehousing constraints, and asset receipt confirmation
Documentation and Asset control support
- Maintain orderly operational records covering procurement files, delivery notes, inventory information, service agreements, and other control documents.
- Support tracking of assets, equipment, and key operational commitments linked to project implementation.
Operational Risk Management
- Identify operational bottlenecks relating to procurement timing, delivery sequencing, documentation gaps, or service support readiness.
- Provide timely updates to the Project Manager on issues requiring escalation or re-prioritisation.
5. Qualifications and Experience
- Bachelor’s degree or Diploma in operations management, logistics, supply chain, Business Administration, or related field
- At least 5 years of relevant experience; preferably in humanitarian or project environment.
- Good understanding of procurement workflows, record keeping, and implementation support systems.
- Strong organizational, attention to details and communication skills.
- Full professional proficiency in English.
- Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
- Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.
6. Core Competencies
- Operational organization
- Confidential handling of information
- Analytical thinking.
- Service orientation and teamwork
7. Compliance, Safeguarding and Ethics
The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.
The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.
The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.
Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Action for Pulmonary Fibrosis
Action for Pulmonary Fibrosis (APF) is the UK’s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive.
Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds – our team and volunteers aim to reflect the diverse communities we serve.
We have just launched an ambitious five-year strategy (2025–2030), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone.
Role purpose
The Senior Challenge Fundraising Officer will lead the delivery and growth of APF’s third-party and mass participation challenge events portfolio.
This role exists to significantly grow income and participation by managing end-to-end third-party challenge events, developing community-facing charity-owned fundraising products and delivering excellent supporter stewardship
Working closely with the Head of Fundraising and colleagues across Communications, Services and the Operations Team, you will increase recruitment, empower supporters to raise ambitious funds, and create journeys that encourage long-term engagement with APF.
Success in this role means more people fundraising for APF, raising more income and feeling valued, supported and inspired to stay connected to our mission.
Key Responsibilities
1. Grow participation in third party
- Manage the full lifecycle of third-party and mass participation challenge events, from planning and recruitment through to stewardship and re engagement.
- Develop and execute creative marketing strategies to boost participation and attract new event participants.
- Draft engaging promotional content that inspires and engages our supporters in collaboration with the Communications team.
- Promote third-party events proactively across relevant channels and networks.
- Work with the wider Fundraising team to improve and refine the stewardship journey for challenge participants to maximise the participant experience.
- Identify and pursue opportunities to grow participation in new and existing events.
- Attend key events as required, managing on-the day logistics and volunteer coordination.
2. Community Product Development
- Work with Head of Fundraising to shape and improve APF’s fundraising offer and remote products.
- Test and refine new fundraising concepts that increase accessibility and broaden participation.
- Work collaboratively across teams to ensure our community fundraising products align with wider campaigns and strategic priorities.
3. Income growth and fundraiser mpowerment
- Inspire participants to achieve ambitious fundraising targets through engaging, creative communications.
- Develop and enhance fundraising materials, including participant packs and digital resources to support our fundraisers.
- Use insight and sector trends to identify opportunities to boost event visibility and maximise fundraising efforts.
- Monitor fundraising performance to ensure we’re meeting targets and delivering strong ROI on our challenge activities.
4. Stewardship and re-engagement
- Foster personal connections with supporters through thoughtful, tailored stewardship that keeps them engaged and feeling valued.
- Create clear re-engagement plans to encourage repeat participation and long-term loyalty.
- Collaborate with wider Fundraising and Services teams to support acquisition and ensure our supporters have a smooth, high-quality supporter journey.
- Represent APF publicly when required, acting as a confident ambassador for the charity at events and in public settings.
5. Data, insight and compliance
- Support on the management of CRM data to enable accurate segmentation, performance tracking and reporting.
- Monitor recruitment, participation, income and ROI to help inform future planning and improvements.
- Maintain up-to-date knowledge with GDPR regulations and compliance and ensure personal data is handled responsibly and securely.
- Work closely with the Governance and Operations Manager to ensure our fundraising activities are fully compliant with GDPR and the Code of Fundraising Practice.
How to apply
Please apply via CharityJob or submit a CV and a covering letter (maximum of two pages) highlighting your skills and suitability to the role, reflecting the key responsibilities in the job description.
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Background
Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America
The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.
2. Purpose of the Role
The Senior Programmes Officer (Maternity Cover) is responsible for supporting the effective coordination, delivery, and development of a multi-country humanitarian programme portfolio. The role ensures continuity of programme implementation during the maternity cover period by maintaining strong partner relationships, overseeing programme progress, and supporting high-quality proposal development and reporting.
The post holder will act as a key focal point for communication with implementing partners and internal teams, ensuring that programme activities remain on track, compliant, and responsive to evolving needs. The role also contributes to organisational growth through proposal development, donor engagement, and strengthening partnerships.
3.Terms of Reference
- Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
- Reporting to: Programmes Manager
- Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
- Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
- Full time/Part time: Full Time
- Travel: International travel may be required depending on programme and organisational needs.
4. Scope of Work and Key Responsibilities
Programme Coordination and Partner Management
- Maintain regular communication with implementing partners across multiple countries
- Coordinate programme activities to ensure timely and effective delivery
- Support negotiation and alignment with field teams and partners on implementation priorities
- Build and maintain strong working relationships with partners and stakeholders
Proposal Development, Business Development and Donor Engagement
- Lead the development of project proposals, concept notes, and budgets
- Contribute to business development efforts, including drafting marketing materials and supporting donor engagement
- Develop marketing and programme-related materials to support fundraising and visibility
- Build and maintain relationships with donors and external stakeholders
Programme Monitoring, Reporting and Compliance
- Review narrative and financial reports from partners for quality and accuracy
- Track programme deliverables, milestones, and deadlines across projects
- Maintain programme trackers, dashboards, and internal monitoring tools
- Liaise with Monitoring and Evaluation (M&E) teams to support programme tracking and learning
- Ensure documentation and data are organised, accurate, and up to date
Financial Coordination
- Coordinate closely with the finance team on budgets, forecasts, and expenditure tracking
- Review partner budgets and support financial planning processes
- Ensure alignment between programme delivery and financial requirements
Design, Communications and Knowledge Products
- Develop visual and written materials including presentations, one-pagers, capability statements, and reports
- Support media and communications outputs using design tools such as Canva and Adobe Creative Suite
- Contribute to internal and external communications materials to enhance programme visibility
- Support media-related activities, including content development and basic media training where required
Capacity Building and Team Support
- Provide training and guidance to implementing partners on project requirements and standard operating procedures (SOPs)
- Develop and refine internal documents such as SOPs and guidance materials
- Support onboarding, training, and supervision of interns
- Provide support to colleagues across programme activities as required
Systems, Learning and Operational Support
- Maintain and update programme databases and information systems
- Support feedback collection processes, including surveys and learning inputs
- Contribute to problem-solving and continuous improvement across programmes
- Participate in calls across multiple time zones and undertake occasional travel as required
Procurement and supply chain support
- Support review of procurement requests, specifications, delivery schedules, and procurement documentation for completeness before onward processing.
- Track status of procurement packages, purchase actions, vendor communications, and delivery milestones and flag bottlenecks for management attention.
- Coordinate with the Operations and Logistics Officer in the field on shipment status, local sourcing issues, warehousing constraints, and asset receipt confirmation.
Operational risk management
- Identify operational bottlenecks relating to procurement timing, delivery sequencing, documentation gaps, or service support readiness.
- Provide timely updates to the Programmes Manager on issues requiring escalation or re-prioritisation.
5. Qualifications and Experience
- Degree or equivalent experience in international development, humanitarian studies, or a related field
- Minimum of 3 years of relevant experience in programme coordination, project management, or humanitarian/development settings
- Proven experience in proposal development, including budget preparation
- Strong experience working with implementing partners and managing multi-country programmes
- Experience reviewing narrative and financial reports and ensuring donor compliance
- Familiarity with working alongside finance and monitoring and evaluation (M&E) teams
6. Core Competencies
- Strong organisational and coordination skills with the ability to manage multiple priorities
- Excellent written and verbal communication skills, with fluency in English required; Arabic is desirable
- Strong analytical and problem-solving abilities
- Experience developing presentations, reports, and programme materials
- Proficiency in Microsoft Office (especially Excel, Word, and PowerPoint); experience with tools such as Canva or Adobe
- Ability to work independently, take initiative and coordinate across multiple time zones in a fast-paced environment
7. Compliance, Safeguarding and Ethics
The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.
The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.
The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.
Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.
The client requests no contact from agencies or media sales.
Position: Senior Individual Giving Officer (Development)
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London N4. With flexibility to work remotely
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2 Charity
You’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174* after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Join the MS Society as our new Senior Individual Giving Officer (Development).
Are you an experienced fundraiser looking to take the next step in your direct marketing career? Do you want your work to make a real and lasting impact?
We’re looking for a motivated, organised and creative Senior Individual Giving Officer to join our ambitious, supportive development team at the MS Society.
You’ll play a key role in planning and delivering multi-channel fundraising campaigns and supporter engagements projects to time, income targets and expenditure budgets. You’ll have space to be creative, freedom to test new ideas, and the chance to shape the future of our development programme.
This is an exciting opportunity for someone who’s already worked in an individual giving role and is ready to take on more responsibility. You’ll be organised, with a strong eye for detail and a proven track record of managing successful direct marketing campaigns from start to finish. You’ll analyse results, test new ideas, and find ways to improve future campaigns.
With great interpersonal skills, you’ll work collaboratively with internal teams and external suppliers to deliver high-quality campaigns and build relationships with supporters. With a creative and enthusiastic approach, you’ll take ownership of your work, shape our individual giving programme, and make a real difference to people living with MS.
We’re committed to equality, diversity and inclusion, and we encourage applications from people of all backgrounds and experiences—especially those with lived experience of MS or disability.
Closing date for applications: 9:00 on Wednesday 24th June 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

Flood Engagement Officer – Job Description Overview
The National Flood Forum (NFF) is seeking a dynamic, motivated individual for the role of Flood Engagement Officer for London and the Home Counties. This is an exciting opportunity for someone passionate about working with communities, especially those at risk of flooding, to deliver community-based flood risk management solutions.
Key Details:
- Location: Home-based (London and Home Counties team), with regular travel across London and the South, including evening meetings and occasional overnight stays.
- Hours: Full-time, 37.5 hours per week
- Salary: £24,784.56 per annum rising to £27,840.90 (discretionary London weighting may apply) travel expenses covered
- Contract: Permanent
- Benefits: 30 days annual leave including bank holidays, a day off for your birthday, auto-enrolment pension scheme, learning and development opportunities.
- Closing Date: Sunday 21st June 2026 (Midnight). Early application is encouraged as the position may close earlier if sufficient applications are received.
Role Overview:
The Flood Engagement Officer will support the London and Home Counties community engagement team, reporting to a Community Engagement Manager. Your primary responsibility will be to work closely with communities to support them in tackling flooding risks.
Key Responsibilities:
- Community Project Delivery: Lead and support the implementation of projects focused on flood risk management.
- Community Engagement: Engage and empower at-risk communities, ensuring they have the tools and information to co-create solutions to flood risks.
- Stakeholder Management: Build and maintain relationships with key community stakeholders and partners.
- Data Management: Provide data to help evaluate and support engagement activities.
- Support the Senior Team: Assist in broader tasks and activities as required by the senior team.
About You:
The ideal candidate will be:
- Empathetic: Understand the challenges faced by those at risk of flooding and help to work with communities and agencies to provide practical solutions.
- Organized and Flexible: Able to prioritize tasks and travel extensively across the region, including evenings and occasional overnight stays.
- Collaborative: A team player with a solution-focused mindset.
- Skilled in Engagement: Experience or an interest in community engagement and building relationships.
- Driving Licence: Full driving licence and access to a car are essential due to the travel requirements.
You must also be a resident of the UK with the right to work in the UK.
About the National Flood Forum:
The NFF is a national charity founded by those affected by flooding, working to support and represent individuals and communities at risk. The organization focuses on empowering flood-affected communities to recover and improve flood resilience. The NFF encourages applications from individuals with lived experience of flooding, and from diverse backgrounds.
This is a wonderful opportunity for those passionate about community engagement and flood risk management to make a tangible difference in people’s lives.
The client requests no contact from agencies or media sales.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
We are recruiting for a Senior Supporter Care Officer to join our team at Mind.
Mind's Supporter Care Team play a vital role in ensuring that we deliver an outstanding customer service to supporters and the general public, guaranteeing an excellent experience with Mind, leaving our supporters feeling valued and committed to our cause.
You will work closely with the team manager as well as two other Senior Officers, and 6 Co-rdinators. You will directly line manage 3 Co-ordinators, ensuring work is completed within SLAs, supporting with coaching and ensuring high quality standards are achieved by working with individuals to develop and improve whilst always keeping supporters at the heart of what we do.
Engagement and communication is key to this role and will require someone who has significant line management experience and who is above all else, compassionate, resilient and who thrives in a busy, customer facing environment.
This role requires a Disclosure and Barring Service (DBS) check.
Key duties and responsibilities
The post holder will:
-Line manage 3 Co-ordinators and support the whole team to ensure timely, high quality communications with supporters and the general public.
- Monitor quality and provide structured feedback on performance, creating bespoke development plans with team members.
- Support the management team with complaint handling and resolution, responding to complex emails and acting as an escalation point for Safeguarding concerns identified during team interactions (it is essential the post holder has Safeguarding experience)
-Create process notes, ensuring the team are briefed on upcoming activities and that templates and FAQs are up to date.
-Lead on and participate in team wide projects to utilise AI and other technology to improve supporter experiences
- Act as first line of support for the team on a day to day basis to resolve real time queries
-Foster strong relationships with the fundraising teams we work closely with, helping ensure events and activities are successful and engagement opportunities maximised.
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
Freshwater Habitats Trust is the UK’s leading charity for all freshwaters. We are an evidence-led conservation organisation working to protect freshwater wildlife through practical, innovative and scientifically robust conservation projects across the UK and Europe.
We are seeking an experienced and motivated Senior Project Officer to lead and support the development and delivery of Natural Flood Management (NFM) and wider freshwater conservation projects. The role will involve working closely with farmers, landowners, partner organisations, regulators and local communities to design and implement practical interventions that deliver multiple environmental benefits, including flood resilience, habitat restoration, water quality improvement and biodiversity recovery.
The successful candidate will play a key role in translating ecological evidence and catchment priorities into deliverable on-the-ground projects. This will include developing funding opportunities, managing project delivery, overseeing contractors and surveys, supporting stakeholder engagement, and contributing to strategic landscape-scale initiatives.
The role will work closely with colleagues across the organisation, including technical specialists, project teams and senior management, helping to ensure projects are evidence-based, deliverable and aligned with Freshwater Habitats Trust’s wider conservation objectives.
This position requires a proactive, organised and enthusiastic individual with strong project management and communication skills, who works well collaboratively whilst remaining self-motivated and solution focused. Experience of catchment management, landowner engagement and practical habitat restoration delivery would be highly advantageous.
Freshwater Habitats Trust is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Application pack and further details available from our website
Please send the application form as well as your CV
No agencies, please.
Closing Date: Friday 12 June 2026 at 5 pm
Interview Date: Monday, 22nd
Freshwater is our passion. Together, we can make a difference for wildlife.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
£23,600 pa for 28 hours a week (FTE £29,500) + benefits
Part time/28 hours a week (flexible hours)
Fixed term contract until 30/09/2027
Aberdulais, Wales
Closing Date: 16 June 2026 at 9am
Are you a proactive, relationship-focused individual with a passion for community engagement and supporting people facing disadvantage? Do you have experience working collaboratively with partners and engaging individuals who may face barriers to participation?
If so, St Giles Trust is looking for a highly motivated Senior Engagement Officer to play a key role in delivering an exciting community heritage project in partnership with the National Trust.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About the Project
This innovative new project will create opportunities for people who are often excluded from heritage and community spaces. Working in partnership with the National Trust at Aberdulais, the project will:
- Recruit, train and support new volunteers using our lived experience peer-led model
- Deliver community events and activities to engage local people and visitors
- Increase access to heritage and nature, improving wellbeing
- Build a more diverse and sustainable volunteer base to support the future of the site
About this key role
You will lead on community engagement and partnership development, helping to successfully deliver this 15-month project. You will build strong relationships with local stakeholders, support volunteer recruitment and development, and coordinate a range of activities and events.
Working closely with the Wales team, you will:
- Develop and maintain effective partnerships with local organisations and stakeholders
- Support delivery of a lived experience heritage training programme
- Help recruit, support and develop volunteers
- Coordinate events, activities and community engagement initiatives
- Promote the project and support outreach and recruitment
- Maintain accurate records and contribute to monitoring and reporting
- Support the development of a sustainability plan for the project
What we are looking for
- Experience of building partnerships and working with a range of stakeholders
- Experience supporting or delivering community, volunteering or engagement programmes
- Experience supporting individuals facing barriers to participation
- Ability to organise and deliver events or group activities
- Strong communication, organisational and administrative skills
- Ability to manage a varied workload and meet deadlines
- Confidence using digital tools and supporting outreach or promotion
- Awareness of safeguarding, risk management and professional boundaries.
Please note: this role requires an Enhanced DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, access to clinical supervision, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing Date: 16 June 2026 at 9am.
A ydych chi'n unigolyn rhagweithiol sy'n ffocysu ar berthnasoedd ac yn frwd dros ymgysylltu â'r gymuned a chefnogi pobl sy'n wynebu anfantais? A oes gennych chi brofiad o weithio ar y cyd â phartneriaid ac ymgysylltu ag unigolion a allai wynebu rhwystrau i gyfranogi?
Os felly, mae Ymddiriedolaeth St Giles yn chwilio am Uwch Swyddog Ymgysylltu â chymhelliant uchel i chwarae rhan allweddol wrth gyflawni prosiect treftadaeth gymunedol cyffrous mewn partneriaeth â'r Ymddiriedolaeth Genedlaethol.
Ynghylch Ymddiriedolaeth St Giles
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir yw Ymddiriedolaeth St Giles. Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.
Ynglŷn â'r Prosiect
Bydd y prosiect arloesol newydd hwn yn creu cyfleoedd i bobl sy'n aml yn cael eu heithrio o ofodau treftadaeth a chymunedol. Gan weithio mewn partneriaeth â'r Ymddiriedolaeth Genedlaethol yn Aberdulais, bydd y prosiect yn:
- Recriwtio, hyfforddi a chefnogi gwirfoddolwyr newydd gan ddefnyddio ein model profiad uniongyrchol dan arweiniad cyfoedion
- Cynnal digwyddiadau a gweithgareddau cymunedol er mwyn ymgysylltu â phobl leol ac ymwelwyr
- Cynyddu mynediad at dreftadaeth a natur, gan wella llesiant
- Adeiladu sylfaen wirfoddolwyr mwy amrywiol a chynaliadwy er mwyn cefnogi dyfodol y safle
Ynghylch y rôl allweddol hon
Byddwch yn arwain ar ymgysylltu cymunedol a datblygu partneriaethau, gan helpu i gyflawni'r prosiect 15 mis hwn yn llwyddiannus. Byddwch yn meithrin perthnasoedd cryf â rhanddeiliaid lleol, yn cefnogi recriwtio a datblygu gwirfoddolwyr, ac yn cydlynu amrywiaeth o weithgareddau a digwyddiadau.
Gan weithio'n agos gyda thîm Cymru, byddwch yn:
- Datblygu a chynnal partneriaethau effeithiol gyda sefydliadau a rhanddeiliaid lleol
- Cefnogi cyflwyno rhaglen hyfforddi treftadaeth profiad uniongyrchol
- Helpu i recriwtio, cefnogi a datblygu gwirfoddolwyr
- Cydlynu digwyddiadau, gweithgareddau a mentrau ymgysylltu cymunedol
- Hyrwyddo'r prosiect a chefnogi allgymorth a recriwtio
- Cynnal cofnodion cywir a chyfrannu at fonitro ac adrodd
- Cefnogi datblygiad cynllun cynaliadwyedd ar gyfer y prosiect
Yr hyn rydym yn chwilio amdano
- Profiad o adeiladu partneriaethau a gweithio gydag amrywiaeth o randdeiliaid
- Profiad o gefnogi neu gyflwyno rhaglenni cymunedol, gwirfoddoli neu ymgysylltu
- Profiad o gefnogi unigolion sy'n wynebu rhwystrau i gyfranogiad
- Y gallu i drefnu a chyflwyno digwyddiadau neu weithgareddau grŵp
- Sgiliau cyfathrebu, trefnu a gweinyddu cryf
- Y gallu i reoli llwyth gwaith amrywiol a chwrdd â therfynau amser
- Hyder wrth ddefnyddio offer digidol a chefnogi allgymorth neu hyrwyddo
- Ymwybyddiaeth o ddiogelu, rheoli risg a ffiniau proffesiynol.
Noder: mae'r rôl hon yn gofyn am wiriad DBS Uwch.
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans absenoldeb hael, pensiwn staff, mynediad at oruchwyliaeth glinigol, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, benthyciad tocyn tymor a llawer mwy.
Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad.
Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.


