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Making Music is the UK association for leisure-time music groups. We represent over 3,900 groups comprising around 200,000 musicians of all types, genres and abilities.
This is a strategic and hands-on leadership role at the heart of Making Music’s growth.
As Marketing and Communications Director, you will lead how we attract, retain and engage our members, with a strong focus on digital acquisition, including SEO. You will sit on the senior management team and play a key role in shaping organisational strategy and overall impact.
Success in this role will be measured through:
- Membership growth and retention
- Engagement with services
- Income generation
- Brand reach and visibility
You will manage the Marketing and Communications team, made up of Communications and Engagement Manager (5dpw), Content Manager (4dpw) and Communications Coordinator (2.5dpw)
Key Priorities (First 12 Months)
- Grow membership through digital acquisition (including SEO)
- Improve website conversion and the member journey
- Develop a clear, insight-led marketing strategy
- Strengthen brand visibility and reach
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
At CharityJob, we help charities find people who share their purpose, faster and more easily. We’re passionate about fair and effective recruitment and listening to our candidate and recruiter customers to improve our products, content and marketing.
We’re the number one job board in the UK for charities. And we provide leading technology to support our recruiters, including an applicant tracking system, as well as our sister networking platform, CharityConnect.
We’re motivated by the belief that great people power great causes. We’re a mission-led, commercially sustainable business that balances social impact with innovation, collaboration, and high standards of service. We have around 30 employees working for us across marketing, product, sales, software development and finance.
Our team cares deeply about the sector we serve and the experience of everyone who uses our platform. Working here means contributing to a product that helps charities thrive, while being part of a supportive, inclusive workplace where ideas are valued and personal development is encouraged.
About the role
We’re looking for a Senior Content Manager on a 12-month fixed-term contract to cover maternity leave. You’ll lead on all content across the organisation, including two blogs (our Career Advice blog for candidates and our Recruiter Insights blog for recruiters), our email and e-newsletter copy, sales collateral, product messaging, PR campaigns and anything else needing an expert editorial eye.
Annual leave: 25 days (+ bank holidays)
Reporting line: you’ll report to the Marketing Director and be part of the Marketing team.
Hours: 9am-5.30pm (with reduced hours of 9am – 5pm in December and August). Flexibility will be considered.
Working arrangements: this is a hybrid role, with two fixed days a week (Tuesdays and Thursdays) working in the office.
Job application process: to apply, please send your CV and answer a few short screening questions.
We can only accept applications for this role from applicants who live in the UK.
Job description
What you’ll be working on:
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Regularly planning and producing content for the CharityJob blogs.
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Updating the content calendar with article revisions and new content in line with business needs, seasonal trends and sector updates.
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Continually monitoring and maintaining our existing blog content, including optimising performance, working with our external agency to fill content gaps and conducting keyword research to improve organic content reach.
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Leading on SEO across the organisation, including managing our relationship with our external agency, acting on their recommendations and liaising with our in-house development team.
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Working closely with the Senior CRM Manager to write copy for promotional and service emails and trigger campaigns.
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Working closely with our external agency to manage digital PR campaigns to raise awareness of CharityJob and our products with trade, local and national press.
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Editing product copy to make sure that the right messages and prompts appear in the right places and in the right tone of voice across our website and products to help achieve business objectives.
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Producing supporting or customer-facing documents for our sales team.
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Writing guides and other long-form content, and briefing designers to deliver a finished product.
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Managing content produced for and with CharityJob’s partner organisations.
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Copyediting and proofreading copy and documents across the organisation.
This job is for you if:
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You understand the role of content marketing in the overall marketing strategy and customer journey.
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You have excellent copywriting skills, particularly for email campaigns and landing pages.
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You have a good knowledge of SEO and Google Analytics (AI search would be a bonus)
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You can highlight key feature benefits in new software products and distil these into engaging content and copy.
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You have excellent proofreading and copyediting skills and a keen eye for detail.
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You’re used to successfully juggling multiple projects, working calmly under pressure and managing tight deadlines.
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You have some experience of working with and managing third-party suppliers.
We help charities find people who share their purpose, faster, easier and fairly.



The client requests no contact from agencies or media sales.
Role summary
The Communications & Marketing Manager will manage the Ben Kinsella Trust's day-to-day communications, marketing and campaigning activity, helping to raise awareness of our work, engage key audiences and support the charity's objectives.
This is a hands-on role that combines communications, digital marketing, CRM management, data insight and project management. The postholder will plan, create and deliver content across the charity's channels, including email marketing, websites, social media and paid advertising, using data, testing and performance insight to continually improve engagement and impact.
A key part of the role is the effective use of the charity's CRM and digital systems to manage audience data, support segmentation, and strengthen the effectiveness of communications and campaigns. The postholder will be confident using digital tools and will actively identify opportunities to improve performance through SEO, automation, testing, analytics and other digital marketing techniques.
The Communications & Marketing Manager will also manage the delivery of public awareness campaigns, including Knife Crime Awareness Week, overseeing projects from planning through to evaluation and ensuring measurable outcomes. They will act as a gatekeeper for the Ben Kinsella Trust brand, ensuring consistent and high-quality communications. Through recruitment and line management of a Communications Officer, they will ensure our communications and marketing activity is consistently professional and on brand, increasing reach, engagement and impact.
Key Responsibilities
Communications
- Manage the charity’s external communications across email, web, social media, paid and other digital channels.
- Plan, create and publish high-quality content, including news stories, case studies, campaign materials, blogs, videos and stakeholder communications, supported by a clear content calendar.
- Monitor performance across channels and use analytics to improve engagement, reach and effectiveness.
- Act as a gatekeeper for the Ben Kinsella Trust brand, ensuring all communications are consistent and aligned with brand guidelines, and challenging incorrect usage where necessary.
- Support the development and delivery of the charity’s public awareness campaigns, increasing reach, engagement and impact.
Marketing
- Manage marketing activity that supports programme delivery, stakeholder engagement, partnerships, fundraising, advocacy and awareness-raising objectives.
- Manage audience data within the charity’s CRM, ensuring it is accurate, segmented and effectively used to improve targeting and campaign performance.
- Plan and deliver integrated marketing campaigns across email, social media, web, search and paid channels.
- Identify and implement opportunities to improve digital performance through SEO, segmentation, testing, automation and other optimisation techniques.
- Create and coordinate marketing and visual content using appropriate design tools, ensuring materials are professional and brand compliant.
- Work with external suppliers, designers and contractors where required.
- Monitor and report on marketing performance, using insight to inform ongoing improvements.
Project & Campaign Management
- Manage the delivery of Knife Crime Awareness Week and other public awareness campaigns from planning through to evaluation.
- Manage communications and marketing projects, ensuring delivery on time, within scope and with clear measurable outcomes.
- Develop project plans, timelines and evaluation frameworks.
- Coordinate internal colleagues, partners and suppliers to deliver activity effectively.
- Monitor progress and identify opportunities for continuous improvement.
Team Management
- Recruit, line manage and support a Communications Officer.
- Establish systems, processes and ways of working that enable the communications team to operate efficiently and effectively.
Person Specification
Experience
- Experience in a communications, marketing or digital engagement role.
- Experience managing multi-channel communications, including email, social media, websites and paid channels.
- Experience using CRM systems and managing audience data for segmentation and targeting.
- Experience using data, analytics and testing to improve communications or marketing performance.
- Experience planning and delivering campaigns across communications or marketing channels.
- Experience managing projects with multiple stakeholders.
- Experience creating written, visual and digital content for a range of audiences.
- Experience line managing staff, volunteers or contractors.
Skills and Knowledge
- Excellent written and verbal communication with the ability to tailor content for different audiences.
- Digital and technical marketing skills, with understanding of how CRM, data and digital tools improve engagement, reach, conversion and campaign performance.
- Knowledge of digital marketing principles including SEO, email marketing, segmentation, A/B testing, analytics and conversion optimisation.
- Ability to identify, implement and evaluate improvements to communications and marketing activity.
- Ability to measure, evaluate and report on performance using data and insight.
- Confident using cloud-based systems and able to quickly learn new digital tools and platforms.
- Curious and proactive in keeping up to date with digital trends, tools and best practice.
- Analytical, with the ability to interpret data and make evidence-based recommendations.
- Content creation skills, including copywriting for digital channels.
- Ability to create professional marketing materials using tools such as Canva or similar design platforms.
- Project management skills with a structured and organised approach.
- High attention to detail and commitment to quality.
Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
- Collaborative and influential – builds effective working relationships internally and externally, fostering teamwork and partnerships.
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Enhanced sick policy
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
The Ben Kinsella Trust prevents knife crime through education and campaigning


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full time (flexible working options available)
Save the Children UK is looking for a Marketing Automation Specialist to join our Digital, Experience, Product and Analytics team and play a key role in the launch and ongoing success of our new Customer Engagement Platform, Dotdigital.
Working with colleagues across marketing, fundraising, digital and technology teams, you will help embed the platform across the organisation, supporting users to deliver personalised, data-driven communications that inspire people to donate, campaign and take action for children. Through enabling seamless, automated supporter journeys and promoting best practice, you will help strengthen supporter engagement and drive impact for children in the UK and around the world.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
This role sits with our Public Impact Division, their purpose is to build an active community of people in the UK who give money, time and take action to enable lasting change for children. We are building a distinctive modern cause that galvanizes the public to act with us.
The role sits across within our Digital, Experience, Product and Analytics team which enables colleagues to harness data, technology and design thinking to deliver sector-leading customer-centric campaigns, fundraising, marketing and communications.
About the role
As a Marketing Automation Specialist, you will play a hands-on role in delivering and optimising supporter journeys through Save the Children UK's new Customer Engagement Platform (CEP), Dotdigital.
You will support an active community of Dotdigital users across the organisation, providing platform governance and best practice.
You will also work closely with external partners, the Supporter Engagement Lead and the CEP Change Lead to ensure a healthy iterative roadmap and future opportunities are realised.
Seek constructive feedback from colleagues in process, design, and campaign deployment to improve supporter experiences.
In this role, you will:
- Build out workflows, rules and logic for automated customer communications and personalised messaging.
- Collaborate with marketing and fundraising teams to design supporter journeys aligned to organisational objectives.
- Support integration of Dotdigital with CRM (Salesforce) and CMS (Drupal), ensuring seamless supporter experiences.
- Monitor deliverability, engagement metrics, and data quality, providing insight to optimise performance.
- Manage campaign testing (A/B and multivariate), sharing insights and embedding best practice.
- Ensure campaigns are compliant with GDPR, PECR, and internal data governance.
- Train and enable colleagues to use Dotdigital effectively, building capability across teams.
- Act as first-line support for Dotdigital users, escalating issues to product owner or vendor as needed.
- Contribute to continuous improvement by identifying opportunities for innovation in supporter engagement and dynamic segmentation.
- Carry out responsibilities in line with Save the Children's safeguarding policy and risk management framework.
About you
To be successful, it is important that you have/are:
- Strong knowledge of Dotdigital (or comparable Customer Engagement Platforms (CEPs) such as Salesforce Marketing Cloud, Adobe Campaign, Braze, etc.).
- Experience of driving product adoption (internally), improving retention and increasing supporter growth.
- Understanding of supporter journeys, lifecycle marketing, and personalisation.
- Hands-on experience designing and delivering automated journeys, campaigns, and personalisation.
- Strong understanding of segmentation, data structures, and supporter lifecycle marketing.
- Familiarity with GDPR, PECR, and data protection in marketing.
- Ability to manage vendor relationships and drive value from technology partnerships.
- Strong analytical skills, with experience using engagement and deliverability data to optimise performance.
- An excellent communicator, able to translate technical capabilities into business value.
- Works well independently and supports a wider team.
- Adapts to and solves challenges, quickly and efficiently.
- Strong stakeholder management skills, able to balance competing priorities.
- Curious, innovative, and solutions-focused.
- Highly organised, with the ability to manage multiple priorities.
- Ideally familiarity with SEO/web journeys to support integrated digital experience and knowledge of HTML/CSS for email template editing (Desirable)
- Experience in non-profit fundraising or campaigning is desirable but not essential
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive.
We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.
We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world.
Closing Date: 28 June 2026
The client requests no contact from agencies or media sales.
At Book Aid International we share the power of books and help build a more equal future. Every year we work with our partners worldwide to provide over one million brand-new books which support or establish libraries in communities where people would otherwise have few opportunities to read.
We are looking for a creative and data-driven Digital Marketing Manager to maximise our reach, engagement and fundraising income across all digital channels. This is a hands-on role at the heart of our Income and Engagement Team, leading day-to-day digital activity while helping shape how we connect with supporters, publishers and other audiences.
This is an exciting moment to join Book Aid International in a newly created role dedicated to digital marketing, with the opportunity to shape how we connect with our audiences and grow our impact.
The postholder will lead on:
· Social media, email marketing, SEO, website management and paid advertising
· Digital fundraising campaigns and supporter journeys
· Data, analytics and optimisation across all digital channels
· Integrated campaigns in close collaboration with the Brand Manager and Individual Giving Manager
We are looking for someone with proven digital marketing experience, strong analytical skills and a data-informed approach, experience of digital fundraising or the charity sector, excellent copywriting skills and an eye for engaging content, and knowledge of GDPR as it applies to digital marketing.
If this sounds like you, we’d love to hear from you. For full details about the role, including details on the recruitment process, please visit our website and download the Role Description.
Applications are a CV and maximum 2-page covering statement highlighting specific demonstrable experiences and skills that align with the requirements outlined in the Role description. CVs received without a covering statement, may not be considered.
The client requests no contact from agencies or media sales.
Introduction to the role
As an Associate Product Manager at Full Fact, you will be part of a team that helps tackle the spread of misleading, dangerous claims and hold those responsible to account.
You will be responsible for engaging and growing Full Fact’s audiences through website and email channels. Working collaboratively with colleagues across different teams, the successful candidate will be a self-starter, taking a data-driven approach to develop creative strategies to improve acquisition, retention, and user journeys.
If you are passionate about using technology to build a better information environment, and thrive in a collaborative, mission-driven environment, we'd love to hear from you.
If you are interested in applying but not sure you have all the skills, please do apply. We are open both to supporting learning on the job and to rearranging tasks within the team to suit the skillsets of the best applicant.
Job Definition
Website
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Assist with the delivery of Full Fact’s website product roadmap in. Tasks include: frontend redesign and functionality, CMS development.
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Contribute to prioritisation of backlog based on user needs and analytics.
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Manage and optimise engagement tools such as popups and email sign up journeys.
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Manage the MailChimp platform.
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Provide technical support for team members in building Full Fact’s weekly email newsletter.
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Develop and optimise automated email journeys when required.
Analytics
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Monitor and develop KPIs across email and website.
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Run A/B tests to improve conversion and engagement when relevant.
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Produce insights to inform product decisions.
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Work with analytics tools (mostly Google suite) to improve tracking and reporting
Search Engine Marketing
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Maintain and optimise the Google Ads Grants programme when capacity allows.
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Support content teams to optimise SEM strategies including exploring GEO strategies where relevant.
What we are looking for from you
Political impartiality and sensitivity:
You are committed to the political neutrality of our work and have a good understanding of impartiality (please see the rules on our website).
Understanding of public debate in the UK and sensitivity to the political context we work in.
Essential skills & experience
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Have excellent communication skills, both verbal and written
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Be highly organised with the ability to manage own workload
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Able to work collaboratively with technical and content teams
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Understanding information environment in which Full Fact operates
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Sensitivity to the need for political impartiality in relation to Full Fact's work
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Experience of delivering website improvements to enhance user experience
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Experience managing CMS platforms
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Experience managing email communication platforms (e.g. MailChimp)
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Experience of utilising website analytics to inform website development
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Proficient in Excel, data analysis and reporting
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Understanding of SEM strategies and best practice
Desirable experience
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Experience of working in the media and journalism landscape
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Experience of Agile working
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Experience with Google Analytics, Tag Manager, or related tools
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Experience conducting A/B or multivariate testing
What we offer
Starting salary of £32,000 - £40,000 per annum depending on experience.
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Workplace Pension
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Generous holidays
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25 days holiday plus bank holidays
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In addition, we close the office for a period between Christmas and New Year
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Day off for moving home
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Comfortable, centrally located London office with good transport links
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Employee Assistance Programme
How to apply
Upload your CV and cover letter using the link below by 10am on Monday 29 June 2026
Our recruitment platform will remove identifying details such as email addresses to allow us to sift applications anonymously
Before applying, please read the requirements we place on staff to protect Full Fact’s independence and non-partisanship on our website.
How the application process will work
We want to see you at your best to understand your strengths and the contribution you could make at Full Fact with strong support, including for your learning and development. We also want to make sure that we use your time well during this process and don’t ask for more from you than we need to. We will make any reasonable adjustments we need to make to this process to help ensure you can perform at your best.
The interview panel will include Jon Chittenden, Mark Frankel and a member of our technical team.
The process starts off with an anonymised covering letter and CV. This will be read by at least two people to produce a shortlist for interview.
The first round interviews will be a phone (not video) interview, lasting no more than half an hour, at a time that’s convenient for you. We will record it so at least two people can review each interview to decide who we invite back for the second round. The recordings will be deleted at the end of the process.
The second interview will be with the full panel by video and last no more than an hour. We’ll tell you everything you need to know to prepare, including anything we’d recommend reading in advance.
The client requests no contact from agencies or media sales.
Are you a digital product leader who enjoys balancing strategy with delivery, user needs with organisational priorities, and long-term vision with day-to-day execution?
Great Ormond Street Hospital Charity is looking for a Senior Website Manager to lead the evolution of one of our most important digital products. Our website is much more than a website - it is where supporters discover our work, fundraisers find inspiration, donors take action, and people learn about the difference their support makes to seriously ill children and their families.
This is a high-profile role sitting within our Performance Marketing and Digital Engagement team, with responsibility for shaping the future of the charity’s digital experience. We’re looking for someone who can think strategically about where we need to go, while also being comfortable rolling up their sleeves to help make it happen.
You’ll lead the website product roadmap, drive continuous improvement across supporter journeys and work across a wide range of teams including Fundraising, Marketing, Communications, Technology, Data and external partners. Success in this role comes from being able to flex between strategic planning, stakeholder management, product ownership, user experience, optimisation and delivery.
No two days are likely to look the same. One day you might be facilitating roadmap discussions with senior stakeholders, the next analysing user behaviour, shaping an SEO strategy, reviewing backlog priorities with developers or testing new approaches to improve conversion and supporter engagement.
We’re looking for someone who enjoys bringing people together around a shared vision, navigating complexity and making confident decisions based on evidence, user needs and organisational priorities. Someone who can challenge constructively, build consensus and help teams focus on what will create the greatest value for our supporters and the organisation.
Salary
The salary for this role is £51,000 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Note – this job is known internally as Senior Product Manager – Website.
Key Responsibilities
- Lead the strategic vision, roadmap and ongoing development of the charity website, ensuring it supports supporter needs, fundraising objectives and organisational priorities.
- Own the website product backlog, balancing long-term improvements, business priorities, technical considerations and user experience enhancements.
- Work closely with Technology teams, developers, analysts, content specialists and external partners to scope, prioritise and deliver digital improvements through agile ways of working.
- Champion a user-centred approach, using insight, research, testing and data to improve supporter journeys and digital experiences.
- Lead website optimisation activity, including experimentation, A/B testing, user research and conversion improvement initiatives.
- Drive the GOSH’s SEO strategy, ensuring content and technical improvements support sustainable growth and discoverability.
- Build strong relationships across Fundraising, Communications, Marketing and Technology teams, helping align priorities and bring stakeholders together around shared goals.
- Translate organisational needs and supporter insight into clear product outcomes, user stories and prioritised delivery plans.
- Manage website performance, governance, accessibility and compliance, ensuring the platform remains secure, effective and fit for purpose.
- Lead and develop a small team while building digital capability across the organisation through guidance, training and best practice.
Skills, Knowledge and Expertise
- Significant experience managing websites, digital products or digital platforms in a complex environment.
- Strong product management experience, including roadmap development, backlog management and prioritisation.
- Experience working across multiple teams and stakeholder groups, with excellent relationship-building and influencing skills.
- Strong understanding of user-centred design, digital optimisation and supporter or customer journey development.
- Experience using analytics, user research and insight to inform decisions and improve performance.
- Strong SEO knowledge and experience developing strategies that drive growth and visibility.
- Experience working with software engineers, technology teams and external suppliers to deliver digital products and improvements.
- Ability to move comfortably between strategic thinking and hands-on delivery, adapting to changing priorities and organisational needs.
- Strong communication skills, with the ability to translate complex information for technical and non-technical audiences.
- Experience leading and developing teams, creating a collaborative and high-performing environment.
This is a varied and high-impact role where you’ll help shape how people experience GOSH Charity online—from the first moment they discover us to the actions they take to support seriously ill children and their families.
You’ll have the opportunity to influence strategy, lead digital transformation, improve supporter experiences and work with a wide range of talented colleagues across the organisation. If you enjoy solving problems, bringing people together and creating digital experiences that make a difference, we’d love to hear from you.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
Age UK is recruiting for a Digital Growth and Performance Marketing Manager to lead the delivery of Age UK Trading's digital performance marketing as part of an integrated marketing plan.
In this role, you will own the paid channel marketing activities, managing a blended media mix to drive growth across a suite of products, including home, car and travel insurance. You will play a key role in increasing conversions through channels such as PPC, PMAX, SEO, Display, Meta and YouTube, while managing full-funnel performance, budgets and ROI.
Working closely with internal teams and agencies, you will integrate digital into wider marketing campaigns, deliver insight-led briefs, and use data-driven reporting to continuously optimise performance.
This is a dynamic role where you will switch seamlessly between strategy, planning and delivery, championing digital innovation and a growth mindset throughout.
Please see Job Description for Full Responsibilities.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (maximum four times per month, but also as and when meetings and events dictate.) Your travel costs to the London office are not covered by the charity.
Age UK Internal Grade 5L
Must haves:
Experience
* Significant experience in managing digital acquisition channels. (A,I)
* Experience in financial services marketing or similar regulated market. (A)
* Hands on experience in SEO, PPC, PMAX, Display, Meta and YouTube. (A, I, P)
* Demonstrated through the funnel experience delivering growth KPIs. (I, P)
* Experience in analytical reporting (Google Analytics) and articulate in delivering results and insight. (A)
* Experience in managing multiple agencies to expand their team and get the best results. (I)
* Able to articulate results and performance, producing data in multiple formats. (I)
* Experience in managing budgets, raising POs, calculating cost per and making optimisations based on agreed KPIs. (I)
Skills and knowledge
* Expert in Excel and data analytics. (A)
* Strong commercial acumen. (A)
* Able to articulate results and performance, producing data in multiple formats. (I)
* Able to interrupt and action on performance data. (I)
Personal Attributes
* Is a digital channel specialist. (A)
* Delivers on time and is meticulous in planning. (I)
* Demonstrates strong numerical and analytical skills. (P)
* Obsessed with performance analytics, new insights and opportunities. (I)
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience in matrix creative delivery for digital copy. (I)
* Experience of working across other digital teams including content and CRO. (P)
* Experience of key data regulations including GDPR and an understanding of the importance of strong data governance. (I)
* Relevant product knowledge or previous experience of working in the insurance sector. (I)
* Experience of FCA and regulated environments. (I)
Skills and knowledge
* Comfortable making recommendations and decisions. (I, P)
* Can be creative. (P)
* Can turn the complex into simple outputs. (I)
Personal Attributes
* Can build effective relationships with multiple stakeholders. (I)
* Is flexible and supportive to the team around them. (I)
Additional Information
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity for a dynamic communications lead to shape and deliver impactful communications, marketing, and engagement strategies that amplify the charity’s brand, strengthen stakeholder engagement, and advance its mission to improve social mobility for young people.
Communications and Marketing Manager
The Charity
We're on a mission to help 50,000 young people aged 9-24 years increase their social mobility by 2027. We've already supported 43,000, and we need your expertise to help us to do more. Our proven programmes inspire and mentor young people to increase their fi nancial independence, social mobility and create happier, safer communities. We believe in a world where no-one’s background ever holds them back.
Main Purpose of the Role (Sole Lead)
Strategy & Leadership
- Lead all communications activities, marketing, and engagement strategies.
- Monitor and evaluate strategy effectiveness with KPIs, ensuring brand consistency and report to the leadership team and Board of Trustees.
Marketing & PR
- Drive brand visibility and profi le-raising initiatives by establishing deep-rooted connections with key media influencers and journalists.
- Prepare charity spokespeople for media appearances.
- Create marketing assets that attract, engage, and retain new business.
- Social Media: Create and execute dynamic strategies to grow engagement.
Stakeholder Engagement & Events
- Draft and publish Quarterly board reports, annual reports and other documents.
- Oversee and deliver high-quality event communications.
- Plan and create engaging newsletters and appeals.
- Source and develop compelling stories from stakeholders.
Digital Campaigns & Management
- Website: Develop and update produce high-quality, engaging content.
- Create SEO Strategy, tracking performance and updating website content.
Skills Required
- Ability to think strategically, manage goals, and develop and implement Communications and Marketing strategies.
- Creative fl air and strong communication skills, both oral and written, including the ability to draft high-quality documents for a range of audiences
- Strong interpersonal and infl uencing skills, with the ability to form positive relationships at board level and people from a range of backgrounds
- Enthusiastic and self-driven, able to think quickly, plan and act independently
- DE&I understanding an advantage
Benefits
Hybrid Working
25 days holiday plus bank holidays
Pension
The client requests no contact from agencies or media sales.
Location: Hybrid working between the Aldgate, London office and home
An exciting opportunity has arisen for a talented Digital Product Insights Analyst to join our Digital Product Team. You will play a key role in strengthening how we use data, insight and experimentation to improve user experience, grow fundraising performance and support people affected by lung conditions.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
In this role, you will lead on web analytics and insight across our digital journeys, ensuring accurate tracking, high-quality data and clear performance reporting. You will work closely with colleagues across Fundraising + Engagement, Data + Insight and Health Advice to ensure consistent, high-quality reporting and insight across digital platforms. You will identify optimisation opportunities, shape experimentation roadmaps and support the design and evaluation of A/B testing activity. You will also contribute to strengthening our in-house SEO capability and embedding best practice in digital measurement.
You will have strong technical expertise in tools such as Google Analytics 4 and Google Tag Manager, alongside experience in testing and optimisation. You will be highly organised, confident presenting data stories to stakeholders and comfortable collaborating across teams and with external partners. A proactive, data-driven mindset and the ability to translate complex information into practical recommendations are essential.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
ABOUT THE ROLE
We are looking for an experienced Communications and Marketing Manager with excellent organisational
skills to develop, implement and manage effective communication strategies for a charity based in the
healthcare sector, with a national and local reach across the UK and Ireland.
You’ll have demonstrable experience in planning and implementing different communications strategies
across a range of marketing channels to help us grow our organisational profile, uphold our vision
and values, while extending our reach across the sector to support growth and awareness among the
community we support.
As part of the daily management of the charity’s communications and marketing needs, you’ll work with colleagues and volunteers to raise awareness maximise awareness of our support model, support the organisation through attendance of national and local events and be part of a team representing the charity at key exhibitions during the year requiring you to be away overnight for up to 3 or 4 nights at a time (depending upon location) – approximately 3-4 times per year. Further information will be available to candidates taken forward for interview.
You will be integral to our communications and marketing approach, collaborating with colleagues who manage our social media and published communications (e.g. member magazine). Above all you are someone who fosters an organisation wide approach working with, mentoring and supporting colleagues to ensure a planned, structured and collaborative approach to our communications and marketing planning.
The ideal candidate must have a proven track record in managing communications, producing effective content and campaigns across a range of channels (print, digital, online) for at least TWO years, ideally bringing additional experience from within the charity sector.
The role is primarily remote and the successful applicant can work from a location of their choice (subject to representing the charity at key meetings, internal meetings and exhibitions throughout the year). The role holder will make optimum use of video conferencing and online collaboration tools to work as part of a wider communications team so the team feels connected and engaged in its approach.
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) with successful candidates going through to a second round. Second round interviews will be face-to-face interview (with advance notice). Successful candidates will, in advance of the second round, be given a short working brief and asked to present their campaign ideas at interview together with past examples of their work.
UK travel within the role is expected with the charity reimbursing reasonable travel costs where agreed up front and on behalf of the charity.
KEY RESPONSIBILITIES
- Plan, execute and monitor a value-driven, measurable communications and marketing strategy across our print, digital and internal channels in accordance with the direction of the Board
- Demonstrable experience developing, collaborating and managing multi-channel campaigns as part of the overall strategy measuring their effectiveness, adapting to change, where necessary, as part of the wider communications approach (digital, print)
- Develop engaging, accessible and audience-focused content to build trust and a relationship with our target audience
- Excellent organisational skills to manage small projects, ensuring timely delivery and execution supporting risk identification and mitigation
- Upholding brand and culture in everything you do
- Collaborate with colleagues to support organisation and management of charity events
- Oversee the communications and marketing direction of the charity to ensure consistency in approach across all channels
- Build and maintain relationship with journalists and oversee other PR opportunities
- Develop and nurture strategic partnerships with key individuals, stakeholders, and community voices, building strong working relationships that support authentic storytelling and enhance the charity’s impact
- Ensure all content in accessible, inclusive and aligns to our brand and identity
- Budget management with strong planning to meet upcoming deliverables and identifying areas where financial savings can be made to maximise charity resources
- Produce meaningful management information at key times
- Monthly senior management reporting
- Quarterly Board reporting
- Annual reports (authoring and collaborating from external sources)
PERSON SPECIFICATION
Essential Experience
- At least two years experience in a Communications/Marketing Management role
- Experience in developing and implementing communications and marketing strategies, ideally within the not-for-profit sector, across a wide range of marketing channels
- PR experience and media liaison
- Communications planning and forward thinking
- Brand management
- Team player/Mentor
- Campaign management to raise the organisational profile and advocate for people
- Working with third party stakeholders to manage exhibition attendance, organise events and more generally any services provided to/purchased by the charity
- Working with and maintaining effective stakeholder relationships including our trustees, staff, volunteers and external medical professionals
- Demonstrable experience of online and digital marketing platforms to promote the charity, raise awareness and support our target audience
- A strong working knowledge of social media platforms, although we have a dedicated social media manager undertaking the role that you will collaborate with
- Familiarity with UK data protection regulation
Desirable Experience
- Knowledge and experience of SEO
- Budgetary management
- Experience in social media moderation
- Experience in creative tools (Canva, Adobe products) and digital marketing platforms
- Podcasts or similar digital content
- Experience of working on sensitive content
- Experience across the not-for-profit sector
- Ambassador management
SKILLS AND QUALITIES
- Creative, proactive and confident in your approach achieving outcomes in a timely manner and within budget
- Excellent interpersonal skills with ability to build strong working relationships
- Adaptable, flexible and committed to our charitable aims and values
- Strong time management skills
APPLICATION SUBMISSION
To apply, please submit:
- Your CV (up to 3 pages)
- A covering letter outlining your suitability to the role (max 500 words)
Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.
Second round interviews are expected to be in in-person in a central location - advance notice will be given and the charity will reimburse reasonable travel expenses, approved in advance. Successful candidates will, in advance of the second round, be given a short brief and asked to present their campaign ideas from a charity working example at the interview. This should be available to us at least 48 hours prior to interview to allow us time to review.
Additionally second stage applicants will be asked to provide examples of their own work, at least 48hrs prior to the interview. You should be comfortable sharing past content that you have created previously which will be treated with the strictest confidence. Please allow up to 1.5 hours for this second stage.
Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.
While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.
Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process.
Apply as above. Additionally, please refer to the recruitment timetable in the attached job specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Are you ready to use your marketing expertise to back Indigenous people and protect the world’s rainforests?
As our Digital Marketing Manager, you won’t just be managing channels; you’ll be the voice for Indigenous and local communities on the front lines of the climate crisis.
We are looking for a creative powerhouse to lead our digital and press presence, turning complex climate issues into compelling stories that inspire action. This is your chance to shape how the world sees rainforest conservation and drive the engagement we need to meet our most ambitious goals yet.
About Cool Earth
Cool Earth is a climate charity that protects the rainforest by supporting the people who live there. We have been working alongside local and Indigenous rainforest communities for over 15 years in the three largest and most important rainforests in the world, the Amazon, The Congo Rainforest and the Papua New Guinea Rainforest. Indigenous and local communities have been protecting the rainforest for thousands of years, but unfortunately are now facing a humanitarian crisis, lacking necessities like safe drinking water, infrastructure, healthcare, and stable incomes.
This makes rainforest communities vulnerable to exploitation by illegal loggers and extractive industries, who pressure them to sell their land. Once these industries take over, Indigenous peoples are displaced, losing their ancestral homes, culture, and traditional ways of life, and the rainforest is destroyed. Without these forests to regulate the earth’s temperature the climate crisis will only worsen. So what do we do to help?
By working in collaboration with these communities we help support their livelihoods, improve health, sanitation and education and provide tech to help monitor their rainforest. Our main programme involves giving direct unconditional cash to rainforest communities so that they can decide how best to use it in order to improve their quality of life. Rainforest communities can only defend their land from illegal loggers and greedy land grabbers when they themselves are resilient and strong. We help them get to that point.
What you’ll be doing
Strategic leadership and impact: we have the digital strategy, now we need someone exceptional to deliver it and keep us on our upwards trajectory.
You’ll lead the charge across our website, social media and email to skyrocket our visibility and engagement. By managing our talented Digital Officer, you’ll ensure every campaign isn't just seen, but drives action. Helping to deliver the KPIs that will define our success through 2026 and 2027.
Social Media and storytelling: in collaboration with our in-country coordinators, you’ll turn raw, frontline stories from people who live in the rainforest, and experts across the team into compelling, high-quality content. You’ll also help us develop key individuals to become the face of Cool Earth’s social. You’ll oversee our organic and paid social strategies (awareness and lead gen), working with our agency partners to ensure every post and every ad isn't just noise, but a meaningful step toward increased engagement and donor conversion.
Digital innovation and website excellence: you will champion our digital home, working with our web agency to deliver a seamless, high-performing website experience. From SEO housekeeping to major content overhauls for AEO and GEO visibility, you’ll ensure our site is more than just a resource, it’s an accessible, optimised journey that captures the imagination of every visitor and converts visitors into supporters and/or donors.
PR and influence: You’ll amplify our press work to help break through the noise. By nurturing relationships with our ambassadors and seeking out global influencers, you will secure the kind of content that puts Cool Earth at the center of the climate conversation.
Movement building via email: you’ll lead our email marketing strategy, working with our fundraising team to email supporters weekly with impact, stories from the forest, quizzes and more. You’ll use DotDigital and Salesforce to build deep, automated journeys for new supporters. By working with our CRM lead, you’ll ensure our donors receive the right message at the right time, turning one-time supporters into lifelong advocates for the rainforest.
Data-Driven Growth: You’ll constantly monitor performance and review the data, providing the Head of Marketing and Communications with the insights needed so we can keep pivoting and growing.
You’ll be proactive, testing, optimising, and implementing agency recommendations to ensure our supporter base is constantly expanding and our conversion rates are always climbing.
Who you are
You’re a strategic storyteller: You have a proven track record of building high-impact PR and marketing strategies that don't just reach people, they move them.
A digital native: You live and breathe social trends and AI capabilities, knowing exactly how to optimise content for engagement and conversion across every platform.
A natural leader: You thrive on coaching and inspiring teams, whether they are Digital Officers in the UK or content coordinators across the globe.
Data-driven and creative: You can dive into Google Analytics or CRM data to find insights, then use your imagination to turn those numbers and our exceptional content into a winning campaign.
Relationship builder: You’re as comfortable negotiating with a national journalist as you are collaborating with our advocacy and programmes teams.
Mission-aligned: You have a genuine, deep-rooted commitment to environmental justice and the humanitarian principles that define Cool Earth.
Desirable skills & abilities
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AEO/GEO understanding
-
Experience in the environmental or social justice sector
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Experience in international fundraising and marketing
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Fluent in written and spoken Spanish
Equal Opportunities
At Cool Earth we are committed to equal opportunity and celebrate the unique backgrounds, identities, and experiences of all applicants and employees.
We don't discriminate based on factors like gender, race, age, physical abilities, religion, or sexual orientation.
Our application process is designed to be accessible and inclusive, and we value your contributions regardless of these characteristics.
Frequently cited statistics show that women and underrepresented groups are more likely to only apply to jobs if they meet 100% of the listed qualifications. We encourage you to apply even if you feel that you do not meet all of the above requirements.
Safeguarding
Cool Earth is dedicated to strengthening the rights and resilience of Indigenous Peoples and Local Communities (IPLCs) living in rainforests. Cool Earth believes that a child, young person, or adult should never experience abuse of any kind. Protecting their safety and their freedom is integral to our work and our values.
Cool Earth is committed to keeping the IPLCs we work and engage with safe from any harm that could be caused by coming into contact with our organisation. This includes potential harm arising from the conduct and behaviour of staff, partners, or affiliates of Cool Earth, or the design and implementation of our programmes and activities.
We maintain a strict zero-tolerance approach towards any attitudes, behaviours or actions that put others at risk of harm.
Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks as per the Misconduct Disclosure Scheme. For more information see our Job Applicant Privacy Notice.
Cool Earth works alongside Indigenous and rainforest communities to halt deforestation and climate change.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications & Marketing Officer (Maternity Cover)
Reports to: Communications & Marketing Manager
Salary: £32,000
Hours: Full-time (1.0 FTE). Currently 32 hours over four or five days per week.
Location: Hybrid, with London office and remote working.
If you want to join a small, ambitious, dynamic team that works at a global level to make a difference, then this role is for you! Communication is a crucial part of the World Hepatitis Alliance (WHA)’s work, and you will be joining at the start of a new strategy period.
Hepatitis is now the world’s deadliest communicable disease, claiming 1.34 million lives each year. Yet the world has everything it needs to eliminate it, including affordable testing and treatment, a vaccine for hepatitis B, and a cure for hepatitis C. Lack of awareness, stigma and discrimination in society, and a lack of action by decision makers, has stalled hepatitis healthcare worldwide. As a result, 287 million people are living with the virus, but only a small fraction know.
We are looking for someone to position WHA and the hepatitis cause within the global health landscape.
The successful candidate will deliver high impact multi-channel global campaigns to communicate our work to key stakeholders. We are looking for a communications all-rounder, with skills across content creation, copywriting, marketing, and social media. The ideal candidate will be a proactive, creative problem solver, ready to turn their hand to a wide range of projects.
In return, you will enjoy our innovative flexible working arrangements, a generous annual leave allowance, up to 5% matched pension contribution, and the chance to make a real difference to the lives of people affected by viral hepatitis around the world.
Roles and responsibilities
- Work effectively to create high-impact digital and print communications for WHA teams
- Deliver content for our flagship campaigns, including World Hepatitis Testing Week, World Hepatitis Day and NOhep
- Manage WHA and NOhep social media accounts on LinkedIn, X, Bluesky, Facebook and Instagram
- Update WHA’s suite of websites to align with campaigns
- Conduct regular email communications
- Develop and implement successful paid digital promotion strategies
- Monitor and evaluate all digital channel performance, optimising approaches to increase reach and engagement
- Manage third-party suppliers and consultants
- Copywriting, sub-editing and proofreading
- Design of social media graphics, reports, and infographics
- Produce press releases and conduct media relations
Person specification
The Communications & Marketing Officer works across multiple projects and needs to be able to turn their hands to a range of tasks. They are a self-starter and problem-solver, using their skills to create engaging content.
Experience
- Experience working in a marketing/communications/PR or similar environment
- Experience implementing multi-channel advocacy, awareness-raising and/or behaviour-change campaigns
- Experience working in and/or an understanding of global health and international development
- Experience in managing organisational social media
- Experience in managing freelance contributors and suppliers to ensure they deliver on time, to budget and specification
Skills and abilities:
- Social media content generation and management skills, with experience of HootSuite or other scheduling platforms
- Clear, precise and engaging writing skills; including experience of producing articles, reports and blog content
- Design skills, with a good knowledge of the Adobe Suite
- Web management skills, with experience of WordPress and analytics
- Knowledge of MailChimp or other email platforms, and the management of mailing lists
- Accurate proof-reading skills, with clear attention to detail
- Proven ability to manage complex projects from start to finish
- Creative thinking capability and the confidence to own ideas
- Confidence in communicating with people from different cultural backgrounds
- Confidence using online analytics to assess the effectiveness of campaigns and using feedback to improve future activities
How to apply
To apply, please email us a CV and a cover letter highlighting how you meet the person specification.
Applications will be taken on a rolling basis, and successful candidates invited to interview.
The client requests no contact from agencies or media sales.