Full Circle Administrator (12-month FTC)

Chelmsford, Essex

The Company

Phoenix Futures is dedicated to helping individuals, families and communities recover from drug and alcohol problems. Full Circle is a service delivered by the Phoenix Futures Group, a charity with over 40 years’ experience and a leading provider of drug and alcohol treatment.

We are now seeking an Administrator to join our team in Essex for a 12-month fixed term contract.

The Benefits

- Salary of £19,646

- Core working hours Monday-Friday, 9-5pm with flexibility for some home working

- 25 days’ annual leave plus Bank Holidays

- Benefits including season ticket loan, pension scheme and life assurance

- Supportive occupational sick pay, eye-care vouchers and regular well being talks and activities

- Continuous training and career development via PXL our dedicated learning management system

This is an incredible opportunity for an organised and efficient administrator to take the next step in their career with our exceptional organisation.

We believe in being the best and that is why we strive to create a supportive and engaging working environment for all our staff where we will help you to be the best you can be and thrive in the workplace.

Our amazing team will welcome you with open arms, supporting you to get up to speed and helping you find your feet.

The Role

As an Administrator you will act as a first point of contact for service users and professionals working with Full Circle in Essex

You will undertake a range of administrative duties including maintaining office systems, data inputting and analysis and ensuring information is communicated with relevant parties in a timely manner.

About You

To be considered as an Administrator, you will need:

- Previous experience of office administration

- Ideally some experience of being able to analyse data for monitoring and evaluation purposes

- Experience of taking minutes, drafting letters/memos and mail shots is desirable although not essential

- Experience of working as part of a team and supporting your colleagues

- Experience of working with alcohol and/or substance users or another comparable field is desirable although not essential

- Proficient in the use of Microsoft Outlook and Microsoft Word and familiar with relevant database management systems

Other organisations may call this role Team Administrator, Data Administrator, Business Administrator, Administrations Assistant, Administration Support Assistant, Administration Officer, or Administration Support Officer.

The closing date for this role is the 10th October 2021 at 23:59.

Phoenix Futures are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

This is an exciting opportunity to provide clinical leadership and supervision to a number of therapeutic services within Richmond Borough Mind. Our developed and respected Psychotherapy and Counselling Service has been providing long term counselling interventions to local residents since 1988. The service is self-funded and offers a range of therapies which aim to provide individuals with the support and opportunity to work through their difficulties in depth with a skilled and experienced trainee or fully qualified therapist. Sliding scale rates are offered to make sure that we are accessible to all. We also run a number of therapeutic, psychoeducational, support and peer-led one to one sessions and groups, training workshops and other activities.

We are looking for a skilled and qualified counselling supervisor, ideally registered with one of the accreditation bodies (UKCP, BACP, BCP or BPS) and with experience of working with complex cases, to provide clinical supervision, leadership, management and service development of our Psychotherapy and Counselling service. Knowledge and understanding of a number of modalities such as Cognitive Behavioural (CBT), Psychodynamic, Humanist/Person-Centred, Transactional Analysis (TA) and Gestalt would be an asset.  Part of the role will be to help us achieve and maintain BACP or equivalent service accreditation and to grow the service.

As well as having an empathy with the core values of RBMind, the successful applicant will be a confident and versatile communicator with outstanding relationship-building, organisational and problem-solving skills, and have the ability to provide empathy and guided support to staff, volunteer counsellors, administrators and clients.You will be supported by senior management colleagues and gain a rich experience of low, moderate and more complex cases.

Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.

Salary: £36,000 per annum (pro rata), 22.5 hours per week (evening work is a condition of this post). In addition we pay for external clinical supervision.

Independent Age works to ensure that as we grow older, we all have the opportunity to live well with dignity, choice and purpose.  To achieve this we provide information, advice and connection services for older people; campaign on the issues that matter most to them around health and care, poverty and loneliness and provide capacity building support to others working in the sector.

This is an exciting time to join the charity as we work on our new ambitious strategy for 2021 – 2023 and increase our profile, impact and reach so more people can live a happy, connected and purposeful later life.

The Service Manager will support a local team delivering a range of Asset Based Community Development community projects within Nottingham. The postholder will lead the team to manage local volunteers and to work alongside older people who are lonely and/or isolated, or living in poverty, working together to create personalised plans that support people become more connected within their community, enhancing their lives. 

The ideal candidate will bring strong experience of delivering community projects focused on social isolation, along with projects working with older people. You will be confident developing and managing a team and volunteers to deliver these projects in the community, drawing on proven project management skills and working with flexibility and autonomy.

With strong communication skills and the ability to develop excellent relationships with stakeholders, you will also be comfortable using online collaborative tools and be able to prepare engaging case study reports and data. 

The postholder will be required to travel around Nottingham to meet older people, volunteers, local organisations and members of your team.

Independent Age is committed to safeguarding and follow Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and if offered the post, we will require two employment references including your current or most recent employer. In line with the current guidance in relation to the activity to be undertaken in this role, an Enhanced DBS Certificate with barring will be also be required.

We are passionate about equity, diversity and inclusion.  We celebrate diversity and champion the differences and nuances which make each and every one of us unique, creating an inclusive environment where we can all be ourselves.

As well as a competitive salary we offer 28 days annual leave plus public holidays, a generous pension scheme with life assurance, learning and development opportunities, season ticket loans, a cycle to work scheme and an employee assistance programme. 

To apply, please visit our website to submit a cover letter detailing how your skills and experience meet the criteria within the Job Description and Person Specification, along with your CV.

Interviews will be held on Tuesday 19 and Wednesday 20 October

We are looking for a meticulous and motivated individual to join our team, with proven experience of maintaining accurate records and handling confidential information.

The successful candidate will provide administrative and financial support to the organisation, ensure the smooth running of the office, provide a ‘1st contact’ service to carers calling the helpline and administrate key events.

As the Office Administrator you must be:

• Available to work flexibly between Monday to Friday, including occasional evening and weekend activities.
• Have a passion for helping support carers living in the Southend-on-Sea area.
• Experienced in finance and administration.
• Willing to undergo a Disclosure and Barring Service check.

Closing date for applications: Friday 29th October 2021 – 5pm

Interview will take place online: To be confirmed

To apply for this position, please visit our website and complete the relevant forms.

Please do not send links, CVs, covering letters or additional documents, as they will not be considered.

If you have any queries about the role, that are not answered in the Job Description or Person Specification, please contact Southend Carers.

Southend Carers is committed to eliminating discrimination and encouraging diversity amongst our workforce. Our objective is to create a working environment in which there is no unlawful discrimination, offers equity and reflects the community we support.

An exciting opportunity has arisen to join our friendly, established Extra Care Services in the Borough of Bromley as an Administrator. You will provide efficient and responsive administration support for our Extra Care Services. This position will require you to work across three of our CQC Registered Offices located in Bromley Common, Penge and Orpington. The services provide dedicated support to older people and adults with a range of support needs.

We are looking for someone with a can-do attitude, excellent customer care skills and professionalism, and the ability to multi-task to complete administrative tasks. The ability to accurately input data onto databases, minute meetings and use Microsoft Word, Excel and Outlook is essential. You must have excellent telephone skills and the ability to take detailed messages and signpost individuals to the appropriate people, triaging calls and action taken. Experience of working in a busy office is also essential.

Potential candidates must be willing to travel across the Borough of Bromley and occasionally to other parts of London when required.

We offer our staff a range of benefits to ensure job satisfaction including:

• Birthday Holiday Bonus after 2 years continuous service

• Free life assurance

• Pension with company contribution

• Company sick pay

• A range of employee discounts

Creative Support is an equal opportunities employer and is committed to delivering local high quality care through a well-established and supported local work force.

Service Administrator - Surrey Heath Family Centre

Surrey Heath Family Centre is seeking a conscientious , skilled and committed administrator who can work as part of a team and wants to make a real difference to the support offered to local families .

This post is for 36.25 hours a week, from Monday to Friday.

We are a service that is commissioned by Surrey County Council to provide family support for families with children aged 0 - 11 years, living in Surrey Heath . Families are referred into our service from health services, schools, Surrey Children 's Services and other professional teams.

Our team of Family Support Workers visit families in their own homes and run groups at our site or within our local community . Our service uses a strengths-based approach, engaging and enabling children , young people and families to achieve their goals

The location of the role is Surrey Heath Family Centre , Kingston Road, Camberley, Surrey GU15 4AF. The role is based at the Centre but there is a possibility of some flexible working for the right candidate.

Surrey Heath Family Centre is committed to safeguarding and promoting the welfare of children , young people and adults. We expect all staff and volunteers to share this commitment . The role is therefore subject to an enhanced DBS check.

We are a friendly, dedicated team who are passionate about making a difference to families .

This is an opportunity for the right person to make a real difference in the lives of children , young people and their families by supporting the service with :

* premises and facilities management
* financial management
* liaison with agencies (eg. Health, Surrey Children 's Services, Schools etc)
* service user administration
* providing efficient and knowledgeable signposting advice to children , young people and their families
* production of management information and support with compliance around health and safety, GDPR etc

Our staff are supported through regular supervision and training on our systems and procedures.

When completing your application please refer to your skills, knowledge and experience in relation to the Person Specification , Job Description and Additional Information document (if applicable) . This should be done with an understanding of the context of the service described above.

If you are a skilled, organised administrator with experience of finance work, premises and producing management information , we would love to hear from you.

Please do not hesitate to call Paula Harris on 07565 202053 if you wish to discuss this vacancy.

About us 
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. 

Crisis is working with people and organisations across Merseyside to end homelessness. This roles offers the opportunity to support our busy team to do this.

About the role 
As Receptionist and Service Administrator you will be the first point of contact for Crisis Skylight Merseyside. You will provide a welcoming environment for members and support the Skylight Coordinator with a range of administrative duties. 
This is a fixed term role for 18 months. 
 

About you 
To be successful in this role you will have / be: 

- Calm when working with individuals with a range of needs 
- Experience of confidently signposting people to the appropriate pathway or service 
- Adaptable to changing priorities and members’ needs 
- Administrative experience supporting a busy team 

We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness. 

Working at Crisis 
As a member of the team you will have access to a wide range of employee benefits including: 

- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.

How to apply 
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 
Sunday 10th October 2021 at 23:59 
Interviews will be held on the 25th October 2021 

Accessibility 
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.

Registered Charity Numbers: E&W1082947, SC040094

Due to expansion, we have an opening in our Support Services team as a full time Administrator. As with all organisations, administration is a key role in Early Break. You would be joining a busy, competent, friendly team of 4. We are looking for someone with previous administration experience; someone who is competent in Microsoft Office. We are a young people and family charity that deal with many complex issues such as sexual health, substance misuse and emotional health and wellbeing. With that in mind, the ideal candidate has a professional manner, but also someone that is warm and empathic. The ideal person will:

• Have experience of front-line office work
• Be empathetic in your manner with those who contact the service
• Be able to work on your own initiative and with integrity in your work
• Understand confidentiality and GDPR in relation to sensitive information
• Work at pace with your team ensuring smooth internal systems are in place to support our frontline workers
• Have an excellent understanding of filing and digital systems typical to office work
• You will be accountable for your decision making and communicate your activity

As a worker you will be customer focussed in your practice, you will be a reflective person who engages in the opportunities to build on your practice that this role offers. You are someone who is organised in your administration skills and understanding of how a charity operates. You will have an excellent telephone manner and demonstrate initiative and attention to detail in completing tasks.  

Administrator

We have an opportunity for an experienced administrator to provide support for the delivery team

Position: Administrator

Location: Bradley, Huddersfield (with some flexibility for home working)

Hours: Part Time, 30 hours per week

Salary: Circa £19,000 (pro rata)

Duration: This is a temporary position until December 2022

Benefits: Include 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

The Role

The Administrator will support the delivery team in the administration of product delivery within the department as part of a team.

Responsibilities include:

• Appropriately handle, record and report on enquiries, including complaints and complements, providing information and directing callers to the appropriate department or source of further information where necessary
• Process purchases for product and service sales to customers
• Stock control of products and reporting shortages/discrepancies
• Administrative support for the assessment process of projects
• Organise travel and overnight accommodation for staff or consultant trainers
• Collate data and maintain data systems
• Process invoices and purchase services within budget constraints
• Support the department in conducting evaluation and assessing impact of delivery, reporting feedback to line managers
• Events and project support as required

About You

As an Administrator, you will have experience of working in an office administration role providing a proactive, customer focussed approach to service delivery. You will be able to work as part of a small tem and use a range of IT applications including Microsoft Office.

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries working in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may have experience in areas such as Admin, Administrator, Administration, Admin Support, Administration Support, Admin Assistant, Administration Assistant, Admin Coordinator, Administration Coordinator, Project Manager, Programme Administrator, Programme Coordinator, Project Administrator, Sales Administrator, Customer Service Administrator, General Administrator, Office Administrator, Process Administrator, Finance Administrator, Financial Administrator.

Duties and Responsibilities

Administration:

• Ensure adequate records are kept of all services users as required.
• Provide administrative services such as photocopying, filing, letter writing, typing reports etc.
• Ensure that all information received is treated in the strictest confidence and that all such information is regulated and controlled in a similar manner.

• Organise and maintain electronic filing systems and archiving on a regular basis and any other systems as required.
• Assist with monitoring and data collection and inputting and contribute to the regular production of statistics and reports.
• Submit external referrals, deal with any correspondence around them, and monitor and record outcomes.
• Develop and maintain an effective progress chasing system
• Collaborate with other team members to ensure needs of the service are met.
• Work with the Central Administration team as well as the Finance team to ensure systems are kept up-to-date
• Work with other projects administrators to offer consistent and comprehensive administration across the projects.
• Make appointments and room/venue bookings as and when required.

• Ensure cover is maintained at all times possible, calls and emails are answered promptly and professionally and enquiries are answered.
• Support the reviews of the service and the work around quality marks and accreditations.

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the services, staff, volunteers and service users by:
  • Maintaining BSWA communication records
  • Following safety procedures
  • Attending team and other meetings
• To attend support and supervision sessions with your line manager.
• To develop professional working relationships internally and with external agencies.
• To be involved in the annual review process.

General:

• To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation.
• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation.
• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA.
• To work within BSWA and local multi-agency child and adult safeguarding procedures.
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice.

To undertake any other duties required by BSWA, which may arise and commensurate with the post.

Pecan is a highly respected and dynamic Christian charity. We have been working throughout Southwark for 30 years, helping people who face seemingly impassable barriers to find a way through, re-write their futures and flourish. Our strong staff and volunteer team work with the most vulnerable people to transform lives and communities. Our work is founded on our mission, vision and values, and we are committed to showing kindness, raising self-belief and inspiring hope for the future in the individuals we serve.

As Southwark Foodbank Administrator, you will provide administrative support to the Foodbank project. Supporting the Foodbank and Deputy Foodbank manager in administrative tasks. Maintaining databases and spreadsheets. Thanking our donors. Managing mail outs to donors, suppliers, and supporters. Some social media input. Managing our volunteer system and communicating with volunteers. Occasionally helping with a Foodbank session.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 30-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits.

We want to hear from you if you:

• Have administrative experience
• Can work with spreadsheets and databases, Word, Mail Merge
• Have good interpersonal skills
• Have experience of the food insecurity sector

Main Responsibilities:

• Answer calls and deal with clients, supporters and volunteers
• Maintaining databases and spreadsheets
• Sending mail outs for Harvest and Christmas
• Co-ordinating and supervising volunteers

Key Requirements (specific skills, qualifications required):

• Good computer skills
• Good interpersonal skills
• Good team worker
• Able to supervise and manage volunteers

Desirable knowledge/expertise

• Experience of the voluntary or community sector
• Experience of working with disadvantaged groups
• Experience of dealing with people from a range of backgrounds and cultures
• Understanding and experience of a range of Christian traditions and denominations and ability to relate well to all

Please read the job description before applying. To apply please submit a CV and covering letter (max 2 pages). In the covering letter please address these questions:
 

1. What excites you about working with Pecan and Southwark Foodbank?
2. Tell us about your computing experience and which computer programmes you are confident using.
3. What administrative experience do you have? Is there any initiative that you are particularly proud of?
4. What experience do you have of volunteering or working with organisations that are seeking to alleviate food insecurity?

Closing Date: Friday 1st October 2021, 5pm
Interview Date: Monday 11th October 2021, Time TBC

A great opportunity has arisen for an Events Administrator (part-time) for a membership not for profit organisation based in London in order to support the Events team. This busy and varied role is the perfect opportunity for someone who is looking to take the next step in their career in events management.

Deadline: 30th September at 5pm

Please send your CV and Supporting statement by the closing date.

The post-holder will have day to day operational responsibility for customer liaison and booking for all centrally run events. The role will provide customer service, administrative and logistical support for all events and activities as well as work with the charity network of 35 National, Regional and Special Interest Groups.
The candidate will primarily work with our Microsoft Dynamix CRM, MS Teams, Zoom, Eventbrite, Excel, event delivery platform, Outlook and Word.

Person specification:

Experience working in a customer facing environment or dealing with a wide range of stakeholders (essential)
The ability to use a database effectively (essential) Microsoft Dynamix experience an advantage
Experience of using website CMS systems (desirable)
Experience of and competent in effectively communicating using email and telephone systems (essential)
Experience using databases and with data entry (essential)
Experience of using Windows operating environments and ability to use word processing and spreadsheet software (essential)
Experience and knowledge of financial processes (desirable)
Experience of working with volunteers (desirable)
Knowledge of and/or experience within the charity sector (desirable)

About the Role

We are seeking an experienced and skilled administrator for our busy programmes team.You will support the delivery of a programme of work to convene the world’s largest civil society partnership on HIV and support a programme of innovative programmes across the world.You will have a proactive approach, strong attention to detail and ability to work with in a diverse environment.

Who we are

We’ve been on the frontline of the world’s response to HIV and AIDS for 25 years, working with marginalised people who are denied HIV prevention and treatment simply because of who they are and where they live.

Set up in 1993 to work with community groups in the countries most affected by the global AIDS epidemic, we’ve continually adapted our approach, looking for innovative ways to break down the barriers that marginalise people living with, or at risk of acquiring, HIV. All with one goal in mind – a future free from AIDS for everyone, everywhere.

Everything we do is rooted in our two key beliefs:

• That the lives of all human beings are of equal value.
• That everyone has the right to access the HIV information and services they need for a healthy life.

Today, we work with communities in more than 40 countries, taking local, national and global action on HIV, health and human rights.

As a global partnership that is open to everyone, we can only do what we do – and achieve what we want to achieve – by working with partners from grassroots community groups to national governments. Our partners drive change where it matters, shaking up the status quo and making a noise on issues the world often chooses to ignore.

Are you the Frontliner we’re looking for?

You are a committed team member with a clear focus on team objectives, as well as your own. You will promote best practice within your field of expertise and challenge ways of working to ensure the highest quality and levels of efficiency. Your actions will be aligned with Frontline AIDS vision and you will inspire the same behaviour in your peers. You are comfortable working in a matrix management environment.

Due to the continuing effects of the Covid-19 pandemic, the role will initially be based at home.  As soon as the easing of restrictions allow,the successful applicant will be required to spend time working alongside their team as appropriate in our offices in Hove (East Sussex, UK) or in Cape Town (South Africa).  The successful applicant will therefore need to either hold, or be able to obtain, the right to work in the UK or South Africa.

How to apply

Find out more by downloading the full job description and person specification from our jobs page.  If you are excited by this opportunity and think it’s right for you, we’d love to hear from you so apply on our website and upload your CV along with a covering letter outlining why you are a great match for this role.

Closing date: 8th October 2021

Interview date: tbc

Protection of Children and Vulnerable Adults

Frontline AIDS operates a rigorous recruitment and selection process that reflects our commitment to child protection.  The Protection of Children and Vulnerable Adults Policy can be downloaded from our website.

We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is not the exception but the norm.

About Black Thrive

Black Thrive Global evolved from the work of the Black Thrive Lambeth Partnership, which was established in 2016 to address the inequalities that negatively impact the mental health and wellbeing of Black people in Lambeth. Black people’s cumulative exposure to negative experiences and poor outcomes are not unique to Lambeth and Black Thrive Global was founded in 2020 to address the detrimental outcomes for Black people of African and Caribbean descent wherever they may be located.

Our work covers all life stages – children and young people, working age adults and older adults. Our guiding principle is to centre the lived experiences of Black communities in all that we do and our strategic priorities are to embed race equity in systems change and to decolonise the evidence landscape. 

Purpose of the role

We are working with Lottery Community Fund, Impact On Urban Health and Lambeth Living Well Network Alliance (LWNA) to build a Black led culturally appropriate peer support and advocacy (CAPSA) service, designed by Black people for Black communities in Lambeth. CAPSA supports people who are feeling stressed, anxious, or are experiencing difficulties in accessing services that will improve their mental wellbeing. It will be made up of compassionate and caring individuals like you. We will also help community members who are already using mental health services and would like more support.

Do you have the vision, expertise and person-centred values to be able to make a real difference to the lives of people with mental health support needs? The service manager will be responsible for the smooth running and delivery of the CAPSA service. As Service Manager, you will lead a team of workers in achieving these goals through line management, coaching, supervision and mentoring.

Closing date - 6th October at 5pm

Interviews on - 14th and 15th October

Application Instructions: Please upload a CV of no more than 3 pages, alongside a cover letter of no more than 2 pages. Candidates should also complete and upload a copy of our equality and diversity monitoring form.