The Administrative Officer ensures the efficient and effective function of the WFSA office, including support to the finance manager. Join our small but busy team and help us to achieve our vision of universal access to safe anaesthesia.

5 billion of the world's 7 billion people do not have access to safe, affordable, timely surgery and anaesthesia. 17 million people die each year from surgically treatable conditions (that's more than 4 times the number who die from HIV, Tuberculosis and Malaria combined).

If that sounds wrong to you and you are an experienced office administrator with a desire to make a difference then this could be your perfect job.

Candidate Application Information 

This is a four or five day role (let us know your preference)

Guidance for submission 

• Read the attached Job Description
• Submit a covering letter and an up to date CV including contact details of two referees. 

Note: - we will not take up references before short-listing nor without your express consent.

• Your cover letter should be used to tell us how you think you meet the requirements laid out in the job description. Draw particular attention to experience, skills, achievements and knowledge gained in past employment or other activities which are relevant to the job and give examples to support what you say.
• Ensure your covering letter is no more than 2 pages long (2 sides of A4). 

Applications should be submitted no later than 4th February 2020. Any applications arriving after this deadline will not be considered for shortlisting. 

Shortlisted candidates will be invited to an interview on the 7th of February (this will involve an interview and a short written exercise) with second interviews - if required - over the following week.

Benefits

25 days paid holiday per year (pro rata)

5% employer pension contribution

Job title: Maintenance Administrator
Salary: £12,722.88 per annum (starting salary subject to experience)
Location: National Cat Centre, Chelwood Gate
Job type: Permanent
Hours per week: 19 hours a week
Closing date: 02 February 2020
Interview date: 12 February 2020

Please be aware this is a part time position, working 19 hours a week on Monday, Wednesday and Thursday.

An opportunity has arisen for a Maintenance Administrator to join our busy property team at our National Cat Centre in Chelwood Gate.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2018 we helped around 184,000 cats and kittens, an average of 500 per day.

The property portfolio is diverse and nationwide, including centres, shops, residential units, leased property, legacy land and buildings and the National Cat Centre. The property team provide real estate advice and professional surveying services to the charity as a whole. The work will be varied and, at times, quite fast-paced, reflecting the size and nature of the property portfolio

You will be responding to e-mail and telephone requests from shop and centre colleagues for reactive maintenance. Arranging for contractors to carry out repairs and rectification works. Liaising with in-house and external surveyors. Keeping accurate records using the property management database. Liaising with managing agents, shopping centre facilities managers, neighbouring tenants, property owners, and other parties.

This is an opportunity for you to provide high quality property maintenance support to the operational and retail arms of the organisation and to make a significant difference to our work in helping cats. The position would suit a confident person with an excellent telephone manner, written and verbal communication skills, a methodical and analytical way of working, and a collaborative attitude. No previous property experience is required, as training will be given.

To apply for this position please click the APPLY ONLINE button. Our application process requires you submit a CV and answer screening questions – including explaining your interest and suitability for the role. Unfortunately we cannot accept applications or CVs that are emailed to us directly.

For further details please download the job description below:

• JD attached
• Candidate information sheet attached

Are you passionate about ensuring people get the support they need?  Would you like to use your lived experience to make a real difference to people's lives?  Whether you're an existing manager or an experienced caseworker looking to take the next step, if you want to join a vibrant and friendly team, please send us your CV and covering letter.

Inclusion Barnet is looking for an empowering and supportive manager with an understanding of the social model of disability and peer support to manage the Touchpoint Service on a day-to-day basis including:

• line managing the Touchpoint team including supervising, and being ultimately accountable for, each team member’s caseload and casework;
• holding a small caseload of complex cases where required;
• managing the monitoring and evaluation of the service in line with our service outcomes and funder requirements;
• monitoring and ensure the quality and safety of all aspects of service delivery and record keeping, in line with our service and organisational policies;
• establishing good working relationships with external organisations, including leading on the local promotion of the service and establishing referral protocols;
• working with our senior staff team to ensure that the service is in line with the values and strategic aims of Inclusion Barnet.

Key Relationships

• Reports to: Deputy-CEO
• Responsible for: You will line manage and supervise all members of the Touchpoint Team, which currently includes: Touchpoint Volunteer Coordinator, Welfare Benefits Advisor, 2x Touchpoint Peer Workers.

Experience

Essential

Demonstrable experience of:

• Personal lived experience of disability, a long-term condition or mental health issues (please note, this does not include experience as a carer)
• Working in a related service delivery environment, e.g. advice, advocacy, support brokerage, social care etc.
• Project management.
• Significantly contributing to the evaluation and monitoring of a project;
• Successful internal and external relationship building.
• Producing promotional/communication materials such as Powerpoint presentations and leaflet copy.
• Successfully delivering activity against objectives and KPIs.
• Working on a day-to-day basis with a Customer Management System such as Salesforce, Charity Log, Nutshell, FLG, Mosaic etc.

Desirable

Demonstrable experience of:

• Working in a managerial and supervisory role
• Designing and leading the evaluation and monitoring of a project;
• Leading a team to deliver activity against objectives and KPIs
• Managing a Customer Management Systems such as Salesforce, Charity Log etc. including constantly improving protocols and functionality, and designing and running data reports in line with evaluation requirements.
• Leading the evaluation and monitoring of a project;
• Embedding peer support, co-production and person-centred practice into every stage of service delivery, including staff management.

Skills and Knowledge

Essential

• Excellent written and verbal communication skills.
• Strong IT skills, including confident use of Word, Excel, Powerpoint, and the ability to quickly grasp and effectively utilise cloud-based CRM systems.
• The ability to lead a team in a supportive and consultative way.
• An understanding of the basics of HR in relation to line-managing teams
• Knowledge of peer support theory and practice.
• Understanding of the social model of disability, and how to apply this to deliver and person-centred and empowering service
• Understanding of health and safety and safeguarding within a service delivery environment
• Understanding of best practice in volunteering, advice and advocacy service delivery
• Knowledge of the health and social care environment, including key policies and legislation (particularly the Care Act 2014)
• Strong initiative and an ability to work in a solution focused way.
• Ability to work flexibly, remain calm under pressure and to think on your feet

Hours: Part time - 21 hours per week.

Contract: Fixed term contract – until 31st July 2021 with renewal subject to funding.

Working Pattern: Regular pattern to be mutually agreed at start of contract. Pattern must sit within 9am-5pm, Monday-Friday, but beyond this can be designed to suit applicant (e.g. three 7-hour days, five 4.2-hour days etc.). Reasonable flexibility within agreed pattern available by mutual agreement.

Based at: Inclusion Barnet Headquarters in Colindale, with regular travel across the borough of Barnet.

Be at the heart of improving the lives of people affected by mental illness. SANE is a leading UK Mental Health Charity. Our vision is of a time when no individual or family has to face the distress or isolation that results from coping with mental illness alone.

As the  Services Administrator,  you will  work closely with the service delivery team and be an integral part of ensuring our volunteer retention and recruitment programme enables us to support the thousands of people affected by mental illness who contact us for support every year. 

We are looking for an experienced and highly skilled administrator who would like to work in a mental health setting and join an organisation at an exciting time of organisational growth. 

If you are looking for an opportunity to use your skills and make a difference, and want to be part of a values led service, why not download our application pack for more information about the role and details of how to apply?

The Finchley Charities has a proud history of over 500 years in the LB Barnet.

We provide good quality housing for older people in the area of Finchley with 172 purpose-built homes. Though our history is long, we are a future-focused charity and, through our grants programme and allotments, we have the resources and drive to make a real difference to the community.

This is a varied role, primarily internally-focused, providing effective support to the management team and trustees to deliver efficient and effective services.

Candidates should possess good people, organisational & communication skills, both verbal and written.Good IT, financial administration and secretarial skills are essential to the role, as is a keen eye for detail.

Successful candidates will be required to complete an enhanced DBS.

To apply, please submit your CV and a supporting statement outlining how your skills and experience meet the Person Specification. Applications without a supporting statement will not be considered.

Role purpose

The main purpose of this role is to assist the Senior Administrator in running the office and helping to provide accurate and timely reporting.  It also includes temporary cover for the Money Advice Administrator who due to a recent return from maternity leave, is currently working reduced hours.

Job Description

Supervision:  Reporting to the Senior Administrator

Hours:  21 hours per week general service administrator, plus7 hours  temporary cover for Money Advice Administrator (28 total)

Venue:  Leemore Hub, but may be required to work anywhere within the CAL service

Salary:  £21,000, pro rata

Principal tasks and responsibilities

The duties below are indicative of the range, scope and level of work expected, but the list is not exhaustive. All staff are expected to be flexible to the priorities of the organisation, responsive to peaks in demand and co-operate in teamwork.

Key duties include:

1. Undertake the efficient running of advice services
2. Reception duties
3. Support the Service Managers in compiling reports and archiving files

Person specification

Essential

1. Database entry (Advice Pro/Casebook/Excel)
2. Excellent ICT skills: MS Office /G-Suite
3. Be well-organized, able to juggle priorities

Desirable

1. Knowledge of voluntary sector
2. Some experience of office administration

Closing date: Monday 20th January 2020, 9am

Interview dates:      TBC

Service Administrator

Location: London
Hours: full-time 35 hours per week
Salary: £23,0000 pa + Benefits
Contract type: 1 year, fixed-term
Closing date: midday Tuesday 28 January 2020

Download the job description and person specification (available on our website)

Summary

We are looking for a dedicated, hardworking and experienced administrative professional to provide administrate support for the successful running of the Living Well with Arthritis service that is being delivered across England.

Living Well with Arthritis provides peer support and information services to help people better understand their condition, and how to manage it, as well to help reduce isolation. The service allows people to make an informed decision about their healthcare. It is primarily delivered through our local network of service coordinators and volunteers.

About the role

The Services Administrator will carry out a range of administrative duties. Central responsibilities include the processing of referrals made to the service, making appropriate bookings, maintaining up-to-date electronic records and carrying out day-to-day administration.

You will need to work closely and effectively with other members of the admin team to develop and adapt administrative systems to meet the needs of colleagues for service delivery. Any reasonable duties may also need to be undertaken from time to time to support with service delivery.

Key requirements

Previous experience in an administrative role is essential. You must be highly organised, have a good telephone manner and have the ability to adapt your communication style according to the audience.

You must be able to demonstrate excellent time management and the ability to balance competing deadlines. The role will involve working effectively as part of a dynamic team and you will ideally be an innovative individual who is open to implementing novel processes and systems.

You will also need knowledge of good practice around safeguarding, knowing when to escalate issues and Data Protection

How to apply

To apply you MUST submit:  

1. Completed application form (available on our website), clearly demonstrating how you meet the key requirements and competencies set out in the job description and person specification (available on our website)  

2. Please include where you’ve seen this role advertised  

Email your completed application by midday Tuesday 28 January 2020.

Interviews

Interviews expected: 7 and 10 February 2020 in Farringdon

About us

Arthritis causes pain, fatigue and isolation for 17.8 million people in the UK every single day. It can impact on the ability to work, our relationships and take away our independence. We don’t accept this.

We are Versus Arthritis. We are volunteers, healthcare professionals, researchers and friends, all doing everything we can to push back against arthritis. We’re reaching out to everybody with the information and support they need, funding vital research and changing the way society sees arthritis. Together we’ll keep running, researching, influencing, volunteering, advising, chatting, baking, listening.  We won’t stop until no-one has to tolerate living with the pain, fatigue and isolation of arthritis. 

Join us and use your skills, knowledge, passion and energy to help us defy arthritis.

Read more about what we do, working for us and what we offer on our website.

Happy to Talk Flexible Working                                                                                                                                        

Promoting Equality in the workplace

Versus Arthritis is a Registered Charity No: 207711 and in Scotland No. SC041156

Position Objectives:

• To assist the senior supporter services administrator in responding to phone calls, e-mails and letter correspondence from members
• To provide the Fundraising Department with general administrative support

Reports to:

Senior Supporter Services Administrator

Term of Employment:

Full-time

Primary Responsibilities and Duties:

• Ensure that all member contact, including letter correspondence, e-mails and phone calls, reflects the organisation's positions and values, contains up-to-date information and is handled in a timely, professional and efficient manner
• Verify donor data, including demographic, membership and personal information, and input it into the membership database
• Organise and maintain the Fundraising Department's administrative systems and procedures, including processing credit and debit card donations, preparing cheque donations for banking, filing financial statements and adding donations to the database  
• Process invoices and liaise with the PETA Foundation US' Finance Department
• Liaise with external agencies as directed by the senior supporter services administrator
• Sort and distribute the Fundraising Department's incoming post in a prompt manner, responding as appropriate
• Perform general administrative tasks
• Perform any other duties assigned by the supervisor

Qualifications:

• Experience with Windows, Microsoft Outlook and database systems, preferably Raiser's Edge
• Experience in a membership services or relevant customer services role
• Knowledge of animal rights issues and PETA UK’s campaigns
• Excellent verbal and written communication skills
• Excellent organisational skills and attention to detail
• Excellent accuracy and attention to detail
• An understanding of GDPR is desirable
• Ability to maintain strict confidentiality at all times
• Commitment to the objectives of the organisation

Please note we are looking to hire for a start date of 24th February.

The role: We are looking for a motivated, confident and personable individual to assist with the successful delivery of a wide range of support and awareness activities including our Ovarian Cancer Awareness Month campaign. The role will be involved in all aspects of the Supportive Services team’s work, including the prompt distribution of our vital awareness and support information and publications, assisting with the administration of our face-to-face support events and being part of the first responders team within the office, responding to phone calls and emails from a range of people including health professionals, women diagnosed with ovarian cancer and their family and friends.

You will be reliable, hard-working and looking to gain experience either in a health charity or of more general office-based work. You will have an excellent telephone manner and be empathetic, tactful and considerate as many of our supporters you engage with will have had direct experience of ovarian cancer.

The charity: Target Ovarian Cancer is the UK’s leading ovarian cancer charity. We are dynamic, fast moving and dedicated to achieving a long and good life for every woman with ovarian cancer. We work to improve early diagnosis, fund life-saving research and provide much-needed support to women with ovarian cancer. 

Our work is distinctive because we tackle the three biggest barriers to progress – late diagnosis, the lack of new treatments, and the isolation so often felt by women. A truly rewarding place to work, our greatest strengths are our enthusiastic and committed team and the amazing women we work with and support.

Our goal is to double survival from ovarian cancer by 2050; our clear strategic plans and track record of success demonstrate our determination to succeed. Together we can transform the future for women with ovarian cancer.

To apply: Please apply with your CV and a covering letter detailing why you are interested and how your skill set meets the requirements of the role, with the job title in the subject line. Please also email the equal opportunities monitoring form separately. Please click the ‘apply through our website’ button for more information about the role and how to apply.

Applications close at midnight on Friday 24th January 2020. Interviews will be held on Friday 31st January 2020.

No agencies please.

We are looking for a positive, empathetic and people-focused Support Services Team Leader to provide high quality information and support to those affected by blood cancer via the phone, email, social media, via our online forum and face to face.

This is a 12 month fixed term contract to cover maternity leave.

You will be emotionally resilient, hardworking and understand the value that your role brings to the blood cancer community.

Ideally, you will be Registered Nurse in haematology with experience working at NHS Band 6 or above (or equivalent).

If this sounds like the role you are looking for and you feel you have the knowledge, skills and experience we need, please apply with a covering letter setting out how you match the requirements of the job specification and a CV by:

9am on Friday 3 January 2020

*Applications for this role will be reviewed as soon as they are received so please note that we may bring forward the closing date at our discretion*

Join us on our journey to beat blood cancer!

Have you got what it takes to become part of a growing charity? Our volunteers support families and witnesses attending Inquests in 70 Coroner’s Courts throughout England and we continue to expand. The Coroners’ Courts Support Service is seeking an enthusiastic, energetic and highly organised Administrator to assist with all administration duties. Experience essential.

You will be based at our office in Pimlico, SW1 and work for 3 hours a day, 4 or 5 days a week (this could be flexible).

You will assist the Executive Assistant, Director, Coordinators and Trustees with their administrative duties.  Main duties will incluude:

• Administration of volunteer recruitment and retention – place adverts online, respond to emails from potential volunteers, send out Volunteer Application Packs, take up references and arrange exit interviews. Monitor responses and keep the Coordinators informed.
• Administration for volunteer trainings – circulating pre and post training material, contacting participants, organising list of attendees and printing name badges.
• Processing volunteer expense claims 
• Frequently updating contact lists, email distribution lists, lists of courts 
• Respond to enquires from members of the public

We have a fantastic opportunity for an experienced Administrator to join a friendly team, based in Huddersfield.

Position: Products and Services Administrator

Location: Bradley, Huddersfield

Hours: Part time, 30 hours per week

Salary: £16,296 to £17,374 FTE

Contract: Temporary to December 2021

Benefits: Include 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

Closing Date: 22nd January 2020

The Role

The Products and Services Administrator supports the Workforce Team in the administration of product delivery and contracts within the department.

Working closely with the Project Officer and Events Officer and members of other teams, the Products and Services Administrator will:

• Process sales of our publications and products that are purchased though our online shop. 
• Manage and maintain accurate levels of stock control and order printed stock as required. 
• Provide administrative support for our quality improvement programmes, arranging meetings and ensuring following up actions are complete.
• Support with the delivery of training events coordinating the process end to end from finding a venue to evaluation. 

About You

The Products and Services Administrator will be an experienced Administrator possessing sound organisational skills and an understanding of customer care.

You will bring with you:

• Excellent keyboard skills with working skills of all MS Office packages.
• Excellent spelling and grammar skills.
• Accurate data input skills.
• The ability to prioritise work with minimum of supervision.
• Experience of working in a service/ customer focused environment.
• Experience of working in a team.
• Data collation, recording and processing skills.
• A commitment to development of self and willingness to learn about the sector and new technology

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

Our client is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may have experience in areas such as Products Administrator, Services Administrator, Service Coordinator, Administrator, Admin, Coordinator. 

Administrator (FTC Until March 2021)
Leicester, Leicestershire
£15,457 per annum

If you are a proactive Administrator looking for a rewarding new role, this is a fantastic opportunity to take your next step with a pioneering charity.

Royal Voluntary Service is an innovative charity that focuses on inspiring people to give the gift of voluntary service to support the NHS and older people at home and in the community. We are now looking for an Administrator to join our team in Leicester on a contract until the 31st March 2021.

Within a friendly and supportive environment, you’ll have the chance to increase your skill set and play a key role in our day-to-day operations.

As an Administrator, you will facilitate the smooth running of our Leicestershire and Rutland hub.

This role involves carrying out a high volume of data entry activities, so an excellent eye for detail and methodical approach are essential. 

Specifically, you will:

- Act as the first point of contact for all calls into the office
- Create, update and maintain management information systems
- Manage and update database applications with volunteer, client and staff data
- Analyse and interpret financial statistics
- Support the recruitment, training and retention of volunteers
- Assist with a range of projects, events and fundraising activities

To be considered, you will need:

- Experience of general administrative processes and maintaining databases
- Previous experience of recording data, and monitoring and evaluating processes
- Proficiency in industry standard IT systems, such as MS Office, email, the internet and social media
- The ability to deliver excellent customer service

Organised and proactive, as an Administrator, you’ll have excellent communication skills and a positive, ‘can do’ attitude. The ability to work well both individually and in a team, is also key.

Experience of working with volunteers and/or volunteer-led support groups would be beneficial to your application.

This is a full time role, working 35 hours per week, Monday – Friday.

Please note, the closing date for applications is the 2nd February 2020.

To apply for the role of Administrator, please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Office Administrator, Admin Clerk, Admin Assistant, EA, PA, Executive Assistant, Personal Assistant, or Office Assistant.

Position Summary 

This is a key role in the organisation, and you will enjoy using your administrative expertise to ensure the smooth every day running of FoodCycle, giving you the opportunity to liaise with all levels of the organisation, from the CEO to the volunteers who carry out our work. No two days will be the same; you will faclitate the SMT in key duties and support the rest of the team such as ensure volunteer expenses are paid on time, order and arrange for essential kitchen equipment to be at our Projects or help fundraising with our exciting Cooking Challenges.

The right person for this role enjoys being organised, has a great personality, pays attention to detail and understands that they are a key component in supporting our fantastic Projects and amazing team. They will also relish working with people who like to get things done as well as supporting a CEO.

You will gain knowledge and understanding of the charity’s key processes which will enhance your career development. To carry out your role we will invest in training where there are gaps and seek to progress you if the opportunity arises.

Roles and Responsibilities

1. Support the CEO with diary management, booking meetings, compiling information for Board papers
2. Support the CEO and SMT with essential administration such as
   • Managing licenses to ensure workforce have access to – Salesforce, Taskray, Microsoft Office, BTOnePhone, Creative Learning, CareCheck
   • Book training (dates, venues and agreed providers) – First Aid, Safeguarding, Mental Health First Aid, Conflict training, Data protection
   • Liaise with appropriate party (landlord/service provider) when issues arise in office to ensure they are resolved in a timely way
   • Booking meeting rooms and taking minutes of meetings/logging actions on taskray when require
3. Facilitate communication in the office by managing the Hello Inbox and answering the phone with appropriate responses
4. Working with Corporate and Events Manager to liaise with corporates and venues to book and facilitate our Corporate Cooking Challenges
5. Book trains and hotels for Regional Manager for their travels around the country and book trains and hotels for volunteers to attend the FoodCycle Training event in October
6. Order all office supplies at the best competitive rates with support from SMT and Finance Manager
7. Liaising with Regional Managers, order essential equipment for Projects around the country with arrangement of delivery to right addresses and ensure their Projects fill in weekly reports on time
8. Working with the Finance manager to go through volunteer expenses to ensure they are accurate and coded correctly
9. Sending t-shirts, aprons, hairnets, fundraising equipment out to projects as and when required
10. Working with the team help migrate essential files from Dropbox to Microsoft
11. Supporting FoodCycle’s monitoring and evaluation with sending out of questionnaires
12. Attending and supporting the FoodCycle annual training Conference