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About the role:
Behind every well run service is someone making sure the details never get missed. As a Housing Administrator, you’ll provide the reliable, responsive support that helps our accommodation services run smoothly and enables frontline teams to focus on supporting people experiencing homelessness and mental health challenges.
Working across three mental health accommodation services in Camden and Barnet, you’ll be a central point of support for managers and colleagues. Although you’ll work behind the scenes, the people living in our services will remain at the heart of what you do; because accurate records, well managed repairs and responsive administration all contribute to residents receiving safe, consistent and high quality support.
Your day to day work will be varied. You’ll keep databases accurate, coordinate meetings and staff rotas, prepare reports and help services stay on top of key deadlines and compliance checks. You’ll monitor rents, Housing Benefit and service charges; process invoices and petty cash; track repairs, referrals and empty rooms; check tenancy documentation; and maintain clear, accurate spreadsheets and reports.
This is a role where strong administration has a visible impact. By keeping information accurate, spotting issues early and bringing order to competing priorities, you’ll help create safe and effective services that residents and staff can rely on. You’ll join a supportive organisation where you can strengthen your skills, take on new challenges and continue developing your career.
The postholder will be expected to work across all three sites, spending part of their working time at each location. There may also be some opportunity to work from home, depending on service needs and the tasks being completed.
About you:
- You’re a natural organiser who enjoys bringing structure to busy services and making sure important details never get missed.
- You’re confident using Microsoft Office, particularly Excel, and can turn data from spreadsheets and systems into clear, useful reports.
- You communicate warmly and professionally with residents, colleagues and external partners, even when priorities are moving quickly.
- You take ownership of your workload, balance competing deadlines and spot what needs following up before it becomes a problem.
- You understand that accurate, confidential and responsive administration plays a vital role in helping residents receive safe, consistent and high-quality support
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 16th August at midnight
Interview date: Wednesday 26th and Thursday 27th August Online via Microsoft Teams
Please note there will be a second stage interview in service for suitable candidates
The advert may be closed early if applications volumes are unmanageable and suitable candidates have been identified. Therefore please submit your application as soon as possible to be considered as reserve the right to close the advert early.
This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Please note applications are reviewed for AI use in application questions.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
People Services Administrator
£25,738 per annum
Plymouth
37.5 hours per week
Full-Time
Permanent
Our client is looking for an exceptional People Services Administrator to join their small, friendly and busy People Services team.
This is a varied and important role at the heart of the organisation. You will support the employee and volunteer lifecycle from recruitment and onboarding through to payroll administration, record keeping, compliance checks and general People Services support. You will help keep key processes moving, maintain accurate people data and provide a professional, responsive and helpful service to managers, staff, volunteers and candidates.
About you
Our client is looking for someone who is not only an excellent administrator, but someone who genuinely enjoys helping people and providing a first-class service.
You will be highly organised, efficient and detail-focused, with the ability to work quickly and accurately in a busy environment. You will be confident communicating with people at all levels, comfortable managing a varied workload and able to handle confidential information with discretion and professionalism.
This role would suit someone who is approachable, conscientious and proactive, with a positive “can do” attitude. You will enjoy finding solutions, improving processes, using systems effectively and supporting colleagues across the organisation.
What you’ll be doing
You will:
· Support recruitment administration, onboarding and new starter processes
· Communicate professionally with candidates, managers, staff and volunteers
· Prepare letters, contracts and employment documentation
· Maintain accurate employee and volunteer records
· Support payroll, benefits and contractual administration
· Carry out and monitor recruitment compliance checks, including right to work, references, DBS checks where applicable and professional registration checks
· Support absence recording, reporting and routine People Services queries
· Help improve systems, processes and the overall employee and volunteer experience
What is our client looking for
You will bring:
· Excellent administration skills
· Strong attention to detail and accuracy
· Good organisational skills and the ability to manage competing priorities
· Confident written and verbal communication skills
· A professional, friendly and customer-focused approach
· Strong IT skills, including Microsoft Word, Excel, Outlook and Teams
· Confidence using databases or digital systems
· The ability to maintain confidentiality and handle sensitive information appropriately
· A positive, flexible and supportive approach to working as part of a team
Experience in HR, recruitment, payroll, charity, healthcare or volunteer administration would be helpful, but what matters most is that you are accurate, organised, proactive and committed to providing an excellent service.
Why join them?
You will be joining a supportive, values-led organisation where the quality of their people processes makes a real difference to the experience of their staff and volunteers. They are guided by their values of Compassion, Respect, Integrity and Professionalism, and they are committed to creating a workplace where everyone is treated with dignity and respect.
How to apply
If you are a confident and capable administrator who takes pride in getting things right and enjoys supporting people, they would love to hear from you.
Closing date: 11:59 Sunday 9 August 2026
First interview date: Monday 24 August
Second interview date: Wednesday 26 August
Our client is committed to equality, diversity and inclusion and welcomes applications from people with a range of backgrounds and experiences. They are committed to creating a workplace free from discrimination, bullying, harassment and victimisation.
Thank you!
Are you an organised, solution-focused administrator with experience in financial reconciliation?
This post is offered as a 12 month fixed term contract, or secondment for internal candidates.
We are looking for someone to join the St Mungo’s Property Services Team as a Reconciliation Administrator. In this role you will help us deliver a high-quality service that makes a real difference to our residents across multiple accommodation services.
You will join the team during a period of positive change, as we introduce new systems and processes to enhance our service. In the role of Administrator you’ll work as part of a busy team, leading on payment reconciliation, Schedule of Rates (SOR) validation and general repairs and maintenance administration support.
Key responsibilities include:
- Processing property services related invoices and payments.
- Ensuring accurate contractor reconciliation against works completed, and resolving discrepancies.
- Using relevant IT systems and processes including our Asset Management System.
- Maintaining accurate repairs and financial data, producing reports, and identifying trends, risks, and areas for improvement.
Providing effective administrative support and compliance, while providing high quality customer service, through shared inboxes and phonelines.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About You
We’re looking for proactive people with a positive, can-do attitude and good communication skills. You will enjoy working in a busy team and delivering great service.
Experience working in a housing or charity environment is helpful, but enthusiasm to learn and take on a new challenge matters most. If you can demonstrate the below we encourage you to apply:
- Proven experience in financial reconciliation, invoice processing, or payment control.
- Strong organisational skills and the ability to manage a busy workload.
- Experience of using IT systems and Microsoft Office packages to complete admin tasks.
- A team player who can build constructive relationships with colleagues and partners.
- Ability to prioritise tasks and resolve issues in a customer-focused way.
- Understanding of housing options available and the challenges these can create, such as semi-independent housing, and supported accommodation is beneficial.
Above all, you’ll share our commitment to providing an excellent service, and supporting people to rebuild their lives. We value people who take responsibility, build strong relationships, and care about the experience of our clients.
How to apply
Please note, we may close this advert early and recommend early application if you are interested in this post.
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10:00 am on 5 August 2026
Interview and assessments on: 24-26 August 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Work Place
- Great Pay and Other Benefits
