Service coordinator jobs in belsize park, greater london

Are you passionate about improving the health and well-being of your local community? Do you have the skills and compassion to support individuals living with long-term health conditions? We’re looking for a motivated Health & Wellbeing Facilitator to join our dedicated team at Age UK Bromley & Greenwich.

About the Role
As a Health & Wellbeing Facilitator, you will play a pivotal role in delivering our Long-Term Health Conditions Programme. This includes leading self-management workshops, organising peer support groups, and empowering clients to make positive lifestyle changes. You’ll be a key player in helping individuals build confidence, enhance their health knowledge, and take control of their well-being. Working closely with colleagues and volunteers, you’ll connect clients to valuable services, create support networks, and make a tangible difference in their lives.

What You’ll Do:

• Work with the Lifestyle Coordinator to plan and deliver engaging health and well-being workshops for individuals with ongoing health conditions.
• Facilitate support groups, training and supervising volunteer peer mentors to provide targeted, condition-specific guidance.
• Collaborate with partner organisations to ensure a smooth referral process for additional services like Befriending, Carer Support, and Handyperson services.
• Provide personalised support through various channels, including face-to-face meetings, phone calls, and online communication.
• Help clients develop essential skills, such as managing medication, reducing stress, and communicating with healthcare providers.
• Monitor programme outcomes, maintain accurate client records, and contribute to continuous service improvement.

About You
We’re looking for someone with excellent communication skills, a proactive attitude, and a genuine passion for helping others. You should have experience working with individuals who face health challenges and a commitment to promoting independence and well-being. Knowledge of local resources and services is a plus, as is experience in organising health-related workshops or programmes.

Essential Skills & Experience:

• Strong communication skills with a track record of supporting individuals facing health challenges.
• A basic understanding of long-term health conditions and how they impact physical, emotional, and social well-being.
• Ability to work effectively both as part of a team and independently.
• A flexible and adaptive approach to meet the needs of our clients.

Why You’ll Love Working with Us
At Age UK Bromley & Greenwich, we are passionate about making later life a time to enjoy. Join a supportive, mission-driven team where your work is valued and where you’ll have the chance to make a real difference in your community. We value equality, respect, and creativity, offering a collaborative and flexible work environment.

What We Offer:

• 27 days of annual leave (pro rata), plus bank holidays.
• Pension scheme with a competitive employer match.
• Hybrid working options considered (after completion of Probation Period) to support work-life balance.
• Access to the Employee Assistance Programme for mental, financial, and physical well-being support.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. This role is based at our Bloomsbury campus with work across various football facilities across London.

The role is a full time and fixed term contract until 31 December 2026. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). The role will involve some evening and weekend work to support event delivery. We will consider applications to work on a part-time, flexible, and job share basis wherever possible.  

We are looking for a UCL200 Events and Programme Coordinator to play an important role in supporting the celebrations of UCL's 200th anniversary through high-quality event delivery, excellent project management and careful relationship building.

Do you have experience delivering large scale events to an exceptional standard? Are you looking for a unique opportunity to flex your skills and create a historic celebration during a milestone year for UCL? If the answer is yes, then we want to hear from you.

Our ideal candidate will have experience supporting complex events or programmes, strong project management skills and will be comfortable managing multiple stakeholders to unite in a shared goal. 

About the opportunity
Working closely with the Corporate Partnerships Manager and wider Philanthropy Department, the Corporate Partnerships Coordinator will identify and cultivate fruitful partnerships with a range of small, medium and large businesses.
They will help maximise the potential of corporate and other organisations for funding, volunteer recruitment, and other philanthropic opportunities, to enable growth and sustainability for Action Tutoring. This will be achieved by securing and nurturing small to medium sized organisations to provide financial support for programmes. Additionally, the Corporate Partnerships Coordinator will engage with business to generate volunteers from across the country to deliver both online and face to face tutoring.

Deadline: Sunday, 4th January 2026
Interviews: The first interview round is scheduled online for 14th and 15th January 2026. A second in‑person round may follow, with the location based on the applicant’s address.
Start date: Ideally February 2026

Place of work: This is a flexible/hybrid role, and while you can be based anywhere in England, a willingness to travel to our London office is essential. The office address is 8-10 Fivefields, Grosvenor Gardens, London SW1W 0DH.
Contract and hours: Full-time fixed-term contract of 12 months. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.

Duties and responsibilities

• Identify and persuade small to medium sized businesses to fund specific schools in Action Tutoring regions as part of a pilot of a ‘local champions’ scheme.
• Drive new applications from potential corporate volunteer tutors, ensuring a strong supply of high quality applications to meet growth targets in each region, for both face to face and online delivery.
• Generate regular reports and communicate updates to volunteer partners to demonstrate the value and impact of their volunteers and financial support.
• Support programme staff to develop local partnerships, through businesses and public sector links.
• Maintain accurate records of recruitment channels and relationships; use data to analyse the effectiveness of different recruitment channels, using this information to inform future work.
• Any other ad hoc responsibilities as deemed relevant by the CEO.

Person specification 
Qualification criteria:
The right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Excellent relationship building and networking skills with the ability to communicate with and manage a range of different stakeholders.
• Ability to manage a varied workload and work on your own initiative.
• Highly organised, able to multitask and prioritise, and complete activities to a high standard; excellent time management skills.
• Enjoy using data and creativity to suggest improvements and inform your approach to work and partnerships.
• Able to demonstrate resilience when challenges arise.
• Strong verbal and written communication skills and interpersonal skills, able to effectively adapt communication depending on the audience.
• Confident public speaker; able to present well, both in-person and online, to a range of audiences, able to be persistent and persuasive when required.
• Is able to collaborate effectively with team members and external stakeholders.
• Open to new ideas and learning. You will be willing to adapt and grow with the development of the organisation and the Philanthropy team.
• Have high computer literacy; familiar with Microsoft Word, Excel, and PowerPoint (desirable).
• Committed to equality, diversity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.

You will likely be more successful in this role if you have: 

• Experience in managing or building partnerships/relationships with corporations (or other institutions/sectors e.g. Civil Service, universities or schools)
• Experience in corporate (or other) fundraising.
• Experience in a sales-based role.
• Experience in using databases.
• Evidence of an interest in education and/or the third sector.

East London Students' Union is a progressive charity that supports around 25,000 students that study at the University of East London. We are based in one of the most diverse boroughs in Europe and our membership proudly reflects the communities where we are based.

Our purpose is to support and empower our students by representing their views and providing a range of supportive services, events and activities to make university life the amazing experience it should be. Our Docklands offices, meeting rooms and reception area were fully refurbished last year. In Stratford, we opened our new sitting-around areas, reception, performance rooms and meetings room. Last January, we opened our first café, Nook, on our Docklands campus. In September, we opened a second café, Idle, in Stratford.

We're now working to build a students' union that champions their aspirations and can deliver what's needed to make a difference. We're excited about this and have invested in several new posts to give us the expertise needed. We're in the last year of our strategic plan and will be starting work on our next phase later this year.

If you are excited by the opportunity to help us do things differently, empower others and build a students' union that can better support our students, then we could have a role for you. If you can operate in environments where change is continual, challenges multi-faceted and where solutions require innovative thinking, you'll thrive here. You'll also need to be self-driven, able to operate with autonomy and be able to balance competing priorities.

You’ll be responsible for supporting the development and delivery of activities and events, including establishing and working with student-led groups such as societies, communities, media and fundraising. You'll also deliver training and other development programmes for student leaders in student groups.

Diversity is one of the defining features of life at UEL, with over 180 nationalities represented in our student body. We are based in Newham, where more than 74% of residents are from Black, Asian and minority ethnic communities. As we grow our staff team, we are passionate about making our teams representative of the students we support and the communities we operate in. We therefore especially welcome applications from Black, Asian and minority ethnic candidates and other candidates typically underrepresented in leadership.

About Bright Futures UK

 Bright Futures UK supports children and young people aged 5 to 24 whose education has been disrupted due to serious long-term physical or mental health conditions. We offer online one-to-one tutoring, befriending, and mentoring programmes, as well as group activities including hospital workshops, industry events, and advocacy initiatives. Working with hospitals, families, and partner services, we make sure children and young people experiencing health-related challenges are not left behind.

Role Overview

Provide an adaptable programme and volunteer support across referral intake, onboarding, delivery, safeguarding, and impact. The postholder will be placed on a primary track that suits their strengths and the organisation’s needs, while contributing to core team tasks.

Key Responsibilities

• Move children and young people or volunteers smoothly through referral or onboarding steps and keep them informed at every stage.
• Maintain clear, accurate records in our CRM and task systems, meeting GDPR and safeguarding standards.
• Coordinate logistics such as calls, meetings, sessions, and training, including invitations, reminders, and attendance records.
• Complete required paperwork and checks.
• Build positive relationships with families, hospitals, schools, partners, and volunteers through timely, friendly communication.
• Monitor progress against timelines, identify bottlenecks or risks early, and work with colleagues to resolve them.
• Escalate safeguarding concerns promptly in line with policy and contribute to safe, trauma-informed practice.
• Prepare and share resources and updates, and support basic reporting by tracking outputs, outcomes, and feedback.

Person Specification

Essential:

• Demonstrated ability to hold sensitive conversations in a trauma-informed, empathetic and professional way
• Excellent interpersonal and written communication skills
• High level of organisation and attention to detail, with the ability to manage multiple priorities and maintain accurate records
• Commitment to safeguarding, confidentiality and ethical practice
• Proficiency in using digital systems and confidence in learning new tools (e.g. Better Impact, Asana, Canva)

Desirable:

• Experience working with or supporting children and young people with complex needs, including health, SEND or mental health challenges
• Experience working in a charity, school, hospital or youth work setting
• Understanding of trauma-informed approaches and inclusive practice
• Experience supporting or supervising team members
• Mental Health First Aid

We are recruiting for two opportunities: one Permanent position and one Fixed-Term (12 months) position.

This role sits within our Connecting Communities service, which is an element of the larger Mental Health and Wellbeing Service in Tower Hamlets. The post holder will be committed to supporting our clients through their recovery and developing greater resilience and wellbeing. This role will offer a personalised approach to accessing welfare and housing-related advice and information, through casework, workshops and advice surgeries.

What you’ll do 

• Provide welfare benefits and housing advice to support people with mental health challenges to live independently in the community.
• Help clients understand and resolve issues related to welfare benefits and ensure they receive their correct entitlements.
• Run workshops, groups, and advice surgeries on welfare benefits and related topics, such as money management.
• Work collaboratively with the Connecting Communities team, mental health services, housing associations, and other providers to support welfare benefits enquiries, referrals, and training needs.

Are you looking for an opportunity to develop your skills and make a difference in helping to end homelessness and rebuild lives?

The NSNO Staging Post project offers additional assessment and reconnection support to clients over a 42-day period, ensuring those at risk of rough sleeping can be directed to services suitable to their immediate, medium and longer term needs. The Staging Post is a 24/7 staffed project that accommodates fifty clients with medium to high needs around mental health, substance and alcohol use.

In the role of Case Coordinator you will work flexibly to support clients where they need us the most:

• Playing a central role in coordinating the day to day case work of the Staging Post team to ensure high quality personalised casework.
• Work in partnership with local authorities, accommodation services, statutory and voluntary agencies to ensure that clients move on from the service into the appropriate accommodation with the correct support in place.
• Line manage and provide essential support and supervision to Assessment and Reconnection Workers.
• In this non-shift role you will work mainly within normal office hours Monday – Friday, however, on occasion you may be asked to work flexibly in order to support the team or a particular client on an evening or weekend.

About you

We are looking for someone with:

• Experience of communicating, liaising and negotiating with internal and external to a high level.  

• Experience of client case management and the resilience to achieve and meet agreed outcomes.
• The ability to manage complex behaviours and motivate staff and clients to achieve outcomes with a creative and person centred approach.
• The ability to coordinate a project or team in a homelessness service and provide reconnection advice.
• Excellent communication skills and the ability to work with others whilst managing your own time.
• Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 22nd December 2025

Interview and assessments on: Tuesday 13th January 2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Join Us in Making a Real Difference

About YMCA St Paul’s Group

YMCA St Paul’s Group is one of London’s longest-standing charities, dedicated to empowering young people and strengthening communities for over 150 years. Through transformative youth programmes, inclusive health and wellbeing centres, and vital supported accommodation, we work to ensure that people—especially young people—have the opportunity to belong, contribute, and thrive.

Our mission is rooted in long-term transformation of mind, body, and spirit, and we remain committed to building vibrant, supportive, and resilient communities across London.

About the Role

As a Housing and Support Assistant (Nights), you’ll play a pivotal frontline role in ensuring our accommodation remains a safe, welcoming, and supportive environment. You’ll be a steady presence throughout the night—providing guidance, reassurance, and practical assistance for residents and visitors alike.

Whether you’re responding to queries, managing reception tasks, ensuring safety protocols are upheld, or offering a compassionate ear during challenging moments, you will be a vital part of creating a positive and secure atmosphere for those who call YMCA home.

This is a role with real variety and real impact—perfect for someone who thrives in a dynamic environment and is passionate about helping others.

Working 4 nights on and 4 nights off (8pm-8am).

Key Responsibilities

Deliver Exceptional Customer Service

You will be the warm, reassuring presence residents and visitors meet first. Your confidence and professionalism will create a positive experience and set the standard for the quality of service YMCA is known for.

A Varied, Engaging Role

No two nights will be the same. Alongside reception duties—such as answering calls, processing payments, handling repairs, and managing post—you’ll take on a broad range of responsibilities that keep the building running smoothly.

Champion Safety and Security

As the on-site first aider and fire marshal, you’ll protect the wellbeing of our residents and staff. From conducting regular patrols to responding swiftly in emergencies, you’ll help maintain a safe and calm environment throughout the night.

A Welcoming and Compassionate Presence

You’ll often be the first to welcome new residents, address concerns, support those facing challenges, and record or escalate any issues such as anti-social behaviour or safeguarding concerns. Your empathy and professionalism will help residents feel heard, valued, and supported.

Be Part of a Supportive Team

You’ll join a dedicated and knowledgeable team of housing professionals who share your commitment to improving lives. Your role will be meaningful, varied, and rewarding—offering plenty of opportunities to develop your skills and make a real difference.

What You’ll Gain

At YMCA St Paul’s Group, we celebrate diversity, individuality, and community. Your voice matters here—and you’ll have opportunities to help shape positive change through our Employee Resource Groups and inclusive culture.

We’re committed to your growth. With access to robust training, qualifications, and hands-on experience, you’ll be supported in developing your career, expanding your expertise, and achieving your goals.

Benefits for Mind, Body, and Spirit include:

• Free gym access across all YMCA SPG sites

• Discounts at major retailers and supermarkets

• Free wellbeing and counselling services

• The flexibility to work across various outer London locations

• Career development programmes to support your journey

• Family-friendly policies, including enhanced maternity pay

• Life Assurance

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

Working location: mostly remote work with some travel required. Based in Surrey or Hampshire you will deliver a face-to-face service to clients in their own home or safe meeting place across the Surrey and Hampshire area as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

· Birthday day off 

· Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

· Enhanced sick pay and compassionate leave 

· Death in service benefit 

· Pension 

· Employee Assistance Programme 

· Clinical supervision and excellent support 

· A rewarding role with purpose 

· Be part of a skilled, friendly team with an engaged Board of Trustees 

· Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the Surrey or Hapshire area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations.  

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Facilities Coordinator to join our Estates and Facilities Team to monitor and manage the day-to-day maintenance of our historic building, supporting staff and organising sub-contractors to resolve issues as and when they arise.

The role

We are looking for a Facilities Coordinator to help us maintain a secure and well-functioning work environment in our Grade 1 listed building near St James’ Park SW1.

The role holder will be primarily responsible for providing effective and efficient support for the running and maintenance of our prestigious building, responding to facilities issues as they arise along with the operation and administration of hard and soft services.

You will support the Health and Safety functions, run the Facilities Help Desk and manage the CAFM system, amongst other day-to-day responsibilities. You will contribute to establishing best practice and work under the supervision and guidance of the Operations and Facilities Manager to ensure adherence to regulatory, statutory requirements and best practice guidance.

We are looking for a proactive team player with great communication skills. You will need to be well-organised, able to prioritise your own workload and show flexibility in meeting the needs of the team.

Please note this role is on-site five days a week.

About the Academy

The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy.

The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team. We have increased staffing in the last 12 months and expect to continue to grow this year.

Working at the Academy

Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow.  Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement.

Terms and conditions

The British Academy is based at 10-11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.

How to apply

We use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using CVs, candidates are asked to answer questions that test skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the hiring panel.

We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.

Please contact the HR team if you have any questions.

To apply, and to see the full job description and our workplace values, please follow the link via the apply button to apply now on the Applied recruitment platform.

Applications must be received no later than 12:00 noon on 22 December 2025.

Job Title: Development Coordinator

Hours: Full time 36 hours, working pattern to be agreed.

Contract type: Permanent contract

Salary: £26,225 per annum

Location: Home-based in Wales

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We work in a dynamic environment, always innovating and changing whilst ensuring that our standards of data management are at the highest level and the best it can possibly be.

About Coram PACEY

Coram PACEY is the professional association dedicated to supporting home-based child carers, including childminders and nannies, to provide high quality services, information and advice to children, their families and carers.

The role:

As a key member of the Coram PACEY Cymru team to support the achievement of planned work linked to the development and sustainability of childcare and early years services in Wales.

We welcome applications for this role through English or Welsh.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Sunday 11th January 2026 at 23:59

Interview Date: tbc

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Hysbyseb

Teitl Swydd - Cydlynydd Datblygu

Oriau - Llawn amser 36 awr, patrwm gwaith i'w gytuno.

Cytundeb parhaol

Cyflog - £26,225

Lleoliad - Gweithio gartref yng Nghymru

Ynglŷn â Coram

Coram yw'r elusen hynaf i blant yn y DU a sefydlwyd gan Thomas Coram yn Llundain i helpu plant a phobl ifanc bregus er 1739. Heddiw, mae grŵp Coram yn helpu mwy na miliwn o blant, pobl ifanc, teuluoedd a gweithwyr proffesiynol y flwyddyn trwy gynnig mynediad at y sgiliau a'r cyfleoedd y mae eu hangen arnynt i ffynnu. Rydym yn gweithio mewn amgylchedd dynamig, yn arloesi ac yn newid drwy'r amser wrth sicrhau bod ein safonau rheoli data ar y lefel uchaf a'r gorau y gallant fod.

Ynglŷn â Coram PACEY

Mae Coram PACEY yn gymdeithas broffesiynol sy'n ymroi i gefnogi gofalwyr plant yn y cartref, gan gynnwys gwarchodwyr plant a nanis, i gynnig gwasanaethau, gwybodaeth a chyngor o ansawdd uchel i blant, eu teuluoedd a'u gofalwyr.

Y rôl:

Fel aelod allweddol o dîm Coram PACEY Cymru, cefnogi cyflawni gwaith wedi'i gynllunio sy'n gysylltiedig â datblygiad a chynaliadwyedd gofal plant a blynyddoedd cynnar yng Nghymru.

Croesawn geisiadau am y rôl hon trwy gyfrwng y Gymraeg a'r Saesneg.

I wneud cais am y rôl hon, cliciwch ar y botwm 'gwneud cais yn awr' i lenwi'r cais.

Dyddiad Cau:11 Ionawr 2026

Dyddiad Cyfweld: i'w gadarnhau

Mae Coram yn gyflogwr cyfle cyfartal a chredwn fod gweithlu amrywiol yn galluogi inni wella'r gwasanaethau i'r plant a'r teuluoedd rydym yn eu helpu. Rydym wir wedi ymrwymo i annog ymgeiswyr o bob rhan o'r gymuned y ceisiwn ei chefnogi. Mae hyn yn cynnwys y rheini o gefndiroedd ethnig mwyafrif byd-eang, y rheini sy'n uniaethu fel LGBQT+, y rheini ag anableddau, y rheini â phrofiad byw o ofal, y rheini â niwroamrywiaeth, a'r rheini o grwpiau eraill sydd wedi'u tangynrychioli yn Coram.

Os yw ymgeiswyr yn teimlo'n gyfforddus, byddem yn eu hannog i dynnu ar brofiad byw ynghyd â phrofiad proffesiynol yn eu datganiad personol fel rhan o'u cais.

Rydym wedi ymrwymo i ddiogelu plant a lle fo'n briodol byddwn yn gofyn i'r ymgeisydd llwyddiannus ymgymryd â gwiriad gan y Gwasanaeth Datgelu a Gwahardd.

Rhif Elusen Gofrestredig. 312278.

Our client is a leading Child and Adolescent Psychotherapy and Counselling training organisation and therapeutic services provider based in North London. They provide high quality, low-cost psychotherapy and counselling to children, young people, parents and families in over 35 schools and organisations in London and the South East as well as from their London-based therapeutic and training centre ‘The Bothy’. At an exciting time of change, the organisation are now looking to recruit a dynamic new Director of Services to oversee the efficient delivery and development of their therapeutic services.

As Director of Therapeutic Services you will be responsible for leading on the delivery, development and growth of the organisation's therapeutic services. You will oversee a small, tight-knit team (comprising of office staff, as well as a Clinical Lead and a School Liaison Coordinator), leading on administrative, marketing and budgeting for the entire service.  You will update and implement policies across the organisation to meet standards in the field of therapeutic provision and mental health services. You will also liaise with external agencies, statutory and non-statutory organisations and schools, nurturing relationships, identifying new clients and securing new contracts in order to develop additional revenue streams and ensure the financial sustainability of the Centre.

To apply for this role you will be a supportive leader with significant experience of overseeing staff and service operations previously. You will have an awareness of children mental health services (CAMHS) and related settings such as education, social care, health, public sector, and will be confident working in partnership and building relationships with a variety of external agencies. You will have the ability to think strategically and creatively with a solutions-focused attitude and will have knowledge of safeguarding processes. A recognised child psychotherapy qualification with UKCP or ACP training organisation would be an advantage.

In order to apply please initially submit your CV in the first instance. Should your experience be suitable, we will then arrange a suitable time to fully brief you on the role.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Victoria Savva at Prospectus.

Please note this is a full-time role and will be based on-site at the organisation's offices in North Finchley.

Interviews to take place Friday 16th January.

You will support the People and Culture Manager with HR administration and systems, look after two leased premises so visitors, staff and volunteers have a positive experience of XLP, and make sure our health and safety duties and maintenance plans are carried out by working closely with external contractors. You will also help coordinate internal meetings, training and team days so that staff feel valued and supported in their work.

We are looking for someone who enjoys working with staff, volunteers, stakeholders and contractors, who communicates clearly, and who brings strong systems and facilities experience with a sharp eye for detail and quality.

We are looking for someone who enjoys working with and enabling others, who communicates clearly, who brings strong systems and facilities experience with a sharp eye for detail, and is committed to continuous improvement.

This is a practical and varied role, ideal for someone who wants to help our charity live out its values through our culture and everyday practice.

This is a full-time hybrid role, with a minimum of three days in the XLP Office.

ROLE SUMMARY

We’re looking for a creative and strategic marketing and communications professional to join The Diana Award. In this role, you’ll craft compelling stories and deliver high-quality content across multiple platforms including websites, case studies, video, newsletters, and social media to bring our mission to life and showcase the impact of our work. 

Working collaboratively across the organisation, you will lead content planning and production that resonates with diverse audiences, including young people, educators, funders, and partners. You’ll shape our tone of voice, segment audiences effectively, and ensure messaging is inclusive, consistent, and engaging. 

You will manage our social media presence and foster online community engagement, building relationships and driving awareness of our work. This hands-on role is perfect for someone who thrives in both strategic planning and creative execution. 

Additionally, you’ll support key organisational events - such as award ceremonies, campaign activations, and fundraising initiatives - by creating engaging content and managing live communications. 

Your work will help amplify youth voices, strengthen our community, and inspire positive change globally.  

JOB DESCRIPTION

MAIN DUTIES

• Storytelling: Develop and deliver cross-channel content aligned with organisational goals, tailored to diverse audiences. Apply inclusive tone-of-voice and segmentation strategies to engage communities such as young people, educators, funders, and partners. 
• Content Creation: Produce and commission content across formats - blogs, newsletters, social media, reports, video, and photography - ensuring outputs reflect brand tone, values, and accessibility standards. 
• Social Media Management: Oversee social media channels (Instagram, Facebook, LinkedIn, X, TikTok), driving engagement, brand consistency, and responsiveness. Set measurable goals for growth and interaction. 
• Community Engagement & Safeguarding: Manage online communities, respond to interactions, nurture positive conversations, and proactively address risks or reputational concerns. 
• Planning: Maintain a centralised content calendar, collaborating with internal teams to ensure integrated messaging and timely delivery across all channels. 
• Collaboration: Partner with programme and fundraising teams to gather stories and data for impactful content. Coordinate with external creatives (designers, videographers, agencies) to deliver high-quality multimedia assets. 
• Event Support: Assist with planning and delivering communications for key events, including live social media coverage, content creation, and post-event storytelling.
• Brand Management: Champion brand integrity, supporting colleagues to apply tone-of-voice, accessibility, and visual identity guidelines across all content and communication materials. 
• Reporting: Use analytics tools to monitor content performance, draw insights, and optimise future content and engagement strategies. 

OTHER DUTIES

• Represent the Marketing and Communications Team at events (e.g. Campaign activations, Award Ceremonies, fundraising events) as required 
• Reasonable occasional out of office hours work will be required and some travel within the UK 
• Be an active contributor to the Marketing and Communications department, team meetings and away days 
• Adhere to The Diana Award policies and procedures, maintaining good liaison across the organisation 
• Undertake other duties from time to time, as requested by the line manager 

SKILLS & EXPERIENCE

ESSENTIAL

• Proven experience creating and delivering content strategies across multiple formats and platforms, with expertise in audience segmentation and inclusive tone-of-voice. 
• Expertise in social media best practices, with experience managing and growing channels, including content creation, scheduling, engagement, paid advertising and analytics 
• Strong storytelling and adaptable copywriting skills for diverse audiences and platforms. 
• Excellent organisational and project management skills, with ability to prioritise, meet deadlines, and maintain accuracy under pressure. 
• Experience in content planning and calendar management, collaborating effectively with internal teams and external partners. 
• Proficient in analytics tools, able to interpret data and provide actionable insights for optimisation. 
• Skilled in community management and social listening, fostering engagement and mitigating reputational risks. 
• Creative thinker with strong visual sensibility and confidence in briefing designers and multimedia specialists. 
• Collaborative, proactive, and adaptable—able to work independently and thrive in a fast-paced environment. 

DESIRABLE

• Experience supporting events through content creation, live social media, and stakeholder engagement. 
• Experience collaborating with influencers, ambassadors, or partners to deliver impactful campaigns. 
• Knowledge of youth engagement and sensitivity to youth voice. 

PERSONAL QUALITIES 

• Commitment to The Diana Award’s vision, values and mission 
• Personal integrity and credibility 
• A ‘can do’ attitude 
• Commitment to continuous self-development 
• Proactive, adaptable and solution focused. 
• Strong communicator, and excellent at collaborating across teams and levels in the organisation 
• Organised and detail-oriented 

OUR ORGANISATION

• The Diana Award is committed to anti-racism, social justice and building and developing a workforce which reflects the diversity of the young people we support. We are proud to be an equal opportunities employer that values and respects the people who work for us. We seek to ensure all job applications are treated fairly, with respect and without bias.
• We positively encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.
• Every staff member has their own personal training and development budget, ability to work flexibly around core hours, access to our employee assistance programme 24/7, wellbeing initiatives, opportunities to connect, collaborate and celebrate with colleagues both in person and online, and much more.
• We are committed to safeguarding and promoting the welfare of all. This is a responsibility that is shared by all members of staff. The successful candidate will be subject to an enhanced DBS or equivalent police check.

APPLICATION DETAILS

Application deadline: Tuesday 16 December at 10:00pm.

Interviews: 07 January 2026 & 08 January 2026 in person

Please reach out if you require any support with the application process or have questions about the role or the process.

Good luck with your application!