Service coordinator jobs in haggerston, greater london
Location: Dependent on Parish placement
Contract: 3-year fixed term, part-time (21 hours per week)
Training Provider: Ridley London, the London training centre of Ridley Hall Cambridge
Do you have a passion for working with children and young people?
Do you want to gain hands-on experience in youth and children’s ministry while receiving high-quality training?
As an apprentice, you will work within a parish to develop and strengthen its children and youth ministry while studying with Ridley London. This three-year apprenticeship leads to a Certificate in Higher Education (Level 4) in Foundations in Theology, Ministry and Mission, with a focus on youth and children’s work.
You’ll be employed for 21 hours per week, spending 16 hours in the parish and 5 hours studying.
Parish Requirement
Applicants must apply with a linked parish in Diocese of London. Interested applicants should first speak with their local parish clergy within the London Diocese to confirm their eligibility. We cannot accept applications without a linked parish.
What You’ll Be Doing
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Engaging with children and young people, building positive relationships and supporting their faith journey
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Helping to lead activities such as Sunday school, messy church, youth groups, and holiday clubs
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Creating and delivering new initiatives to deepen young people’s involvement in the church
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Developing outreach work with local schools and community groups
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Leading discipleship courses for young people
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Assisting with administration related to children’s and youth work
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Attending regular team meetings, supervision sessions, and training as part of the apprenticeship
Who We’re Looking For
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Experience in youth and children’s work (voluntary or paid) or community learning and development
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GCSE/NVQ Level 2 qualifications, or a commitment to achieving these within the first year
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A willingness to commit to a three-year apprenticeship, combining study, training, and hands-on experience
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Strong communication skills and the ability to engage and inspire young people
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Self-motivated and enthusiastic, able to work both independently and as part of a team
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A commitment to safeguarding and creating a safe environment for children and young people
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A Christian faith and alignment with the mission and values of the Church of England
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Right to work in the UK
About the Diocese of London and the LDF
The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 boroughs.
The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy.
Safeguarding Statement
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applicants from those with the relevant experience that will increase this representation.
Additional Information
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This role has an occupational requirement for the postholder to be a Christian, under Part 1 of Schedule 9 of the Equality Act 2010
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All appointments are subject to acceptable pre-appointment checks, including a satisfactory Enhanced DBS Check
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The location of the role depends on the Parish placement
Why Apply?
This is a fantastic opportunity to:
✔ Gain hands-on ministry experience in a local church
✔ Develop skills in youth and children’s work while being mentored and supported
✔ Earn a Higher Education Certificate in Theology, Ministry, and Mission
✔ Be part of a supportive community of apprentices growing in faith and ministry
If you’re excited about working with young people and exploring a future in ministry, we’d love to hear from you!
For more details, please see the full Job Description.
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Coordinator
£22,000 pa + benefits (including company car, 25 days annual leave, and pension)
London & the South East
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.
Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.
What we’re looking for:
· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.
· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.
· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.
· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
• Flexible working hours to balance home and working life
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Schools and Holiday Club Coordinator
We are seeking an energetic and passionate Schools and Holiday Club Coordinator to inspire young people and deliver outstanding programmes within a leading youth charity that helps shape the lives of young people.
Position: Schools and Holiday Club Coordinator
Salary: £29,500 – £31,500 per annum (pro rata)
Location: Barnet, HA8 0DT
Hours: 40 hours per week, including evenings and weekends – Flexibility required
Contract: Permanent
Close date: Friday 30th May 2025
About the Role
As Schools and Holiday Club Coordinator you will lead two of the charity’s most important and growing initiatives: the local schools programme and Holiday Club provision. You will drive the engagement of young people by developing strong partnerships with local schools and delivering vibrant holiday activities.
Key responsibilities include:
- Building and maintaining strong relationships with schools, teachers, and education bodies.
- Designing and delivering engaging educational programmes aligned with school priorities.
- Planning, promoting, and delivering high-quality Holiday Club activities during school holidays.
- Managing programme budgets and ensuring cost-effective delivery.
- Applying for and managing Holiday Activities and Food (HAF) grants and other relevant funding.
- Capturing and evaluating outcomes, feedback, and data to inform improvements.
- Line managing, motivating, and supporting a team of staff and volunteers.
- Ensuring activities meet the needs of all young people, including those with SEND.
About you:
You will be a passionate and committed youth work professional who brings creativity, energy, and focus to everything you do. You will have:
- Experience delivering face-to-face youth or schools-based activities for young people aged 8+.
- A proven ability to build strong relationships with schools and external partners.
- Skills in managing and motivating staff and volunteers to deliver excellent programmes.
- A strong understanding of safeguarding, health and safety, and promoting equality and diversity.
- Excellent communication, planning, and organisational skills.
- A flexible, positive attitude with the ability to work evenings, weekends, and during school holidays.
- A commitment to empowering young people and raising their aspirations.
About the organisation:
Our client is an independent charity and purpose-built youth centre for Barnet’s young people aged 8 to 19, and up to 25 for those with additional needs. They support North London’s young people with three things they deserve and need; somewhere to go, something to do and someone to talk to. Open 6 days a week including school holidays, their vision ensure every young person is supported and empowered to reach their potential.
Join them in making a difference and raising the aspirations of young people across North London. They embrace diversity and welcome applications from individuals with non-traditional backgrounds. Safeguarding is paramount, and an enhanced DBS check is required. As an equal opportunity employer, they value individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.
They very much welcome previous experience working as a Youth Engagement Officer, Schools Liaison Officer, Youth Programme Coordinator, Holiday Club Manager, Education Programme Officer, Youth Worker, Schools Engagement Coordinator, Community Youth Worker, Education and Wellbeing Coordinator, Camp Manager, Out of School Club Coordinator, Children’s Activities Coordinator, School Holiday Programme Coordinator, Kids’ Club Coordinator, Holiday Activities Coordinator, Seasonal Programme Coordinator, Play Scheme Coordinator, Holiday Camp Coordinator, Childcare Activities Coordinator, Youth Holiday Programme Lead, Holiday Play Leader #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in Lincolnshire. This is an exciting opportunity to work with stroke survivors and their families to provide stroke recovery support following a stroke.
There are two positions available:
1 x 28 hours per week – This is a fixed term contract until 31 March 2026
1 x 21 hours per week – This is a fixed term contract until 31 March 2026
Position: S11265 Stroke Support Coordinator
Location: Home-based Lincolnshire, however, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: Salary circa £21,948 per annum for 28 hours per week and £16,461 per annum for 21 hours per week (FTE circa £27,435 per annum)
Contract: Services are contracted and there is currently funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 18 May 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.
Reporting to the Stroke Service Delivery Coach, the Stroke Support Coordinator will:
• Support new stroke survivors and their carers from hospital discharge into the community.
• Take a person centred approach to goal setting and support to enable stroke survivors and their carers to improve communication
• Provide personalised information, advice and support.
• Support stroke survivors to make informed lifestyle changes, which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
About You
You will have:
• Experience/background in a caring profession, ideally supporting people with disabilities
• Excellent IT skills and an ability to maintain accurate records.
• An affinity with the values of the Association.
• A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state how many hours you are applying for.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Position: Volunteer Coordinator
Type: Full-time (35 hours a week), permanent
Location: Office based in London with flexibility to work from home
Salary: £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at our entry point salary of £26,384* per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you passionate about engaging communities and empowering volunteers? The MS Society is looking for a Volunteer Coordinator to support our Community, Events & Retail Fundraising team. You’ll play a key role in recruiting, supporting, and developing volunteers, helping us achieve our mission of improving the lives of people affected by multiple sclerosis.
As a Volunteer Coordinator, you will:
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Plan and manage volunteering opportunities across our income generating activities.
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Recruit and onboard new volunteers, ensuring an outstanding experience.
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Create and deliver engaging volunteer campaigns to grow our community.
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Support and maintain strong relationships with volunteer organisations and local partners.
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Monitor and improve volunteer engagement and retention to strengthen our impact.
About You
We’re looking for someone who:
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Has experience working with and recruiting volunteers.
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Can build strong relationships with diverse communities.
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Has excellent organisational and communication skills.
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Is confident using IT systems, including Microsoft Office and CRM platforms.
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Is creative, enthusiastic, and passionate about supporting the MS Society’s work.
Join us in shaping a stronger volunteer community that will drive our fundraising efforts and help us continue delivering vital support and research for people affected by MS.
Closing date for applications: 9:00 on Thursday 8 May2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
About the Roundhouse:
Roundhouse is an iconic music and arts venue in Camden. Since the 1960s we’ve opened up space for creativity to empower people and communities – day in, night out. We’re on a mission to raise the creative potential of the UK so we give young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history.
The Role
This is an exciting opportunity to join the Roundhouse’s fundraising team as a Corporate Partnerships Coordinator, supporting the day-to-day running of the Corporate Partnerships programme and playing a vital role in the delivery of exceptional experiences for our corporate partners.
Reporting to the Corporate Partnerships Manager, this role provides essential administrative, account management, and new business support. We’re looking for someone with excellent organisational skills, a keen eye for detail, and a proactive, collaborative approach to supporting a busy team and stewarding our corporate partners.
This is a fantastic opportunity to gain hands-on experience across partnership delivery, events, communications, and fundraising, all while helping the Roundhouse grow its community of engaged and values-aligned corporate supporters.
Occasional evening and weekend work will be required according to business needs.
About you:
You’re highly organised, detail-oriented and an excellent communicator. You’re confident in managing multiple tasks at once and enjoy supporting others to deliver their best work. You understand the importance of clear communication, strong and well-maintained systems, and professional relationship management.
You’re a natural collaborator, able to work across teams and with external stakeholders, and you bring a can-do attitude to everything you do. You are comfortable learning to use systems to track data, manage finances, and support reporting, but above all, you’re eager to learn, grow, and contribute to the success of the Partnerships & Philanthropy team.
We welcome applications from people who feel they can bring their own skills, experiences and ideas to the table and empower those around them to do the same. We encourage those currently underrepresented across the cultural sector and all intersections of our diverse society to apply.
The successful candidate must have a current and acceptable DBS check, or be willing to undertake one due to the nature of the role.
For more information please download the full job description from our website and if you would like to apply, and feel you have the skills and experience we are looking for, please click “Apply Now” to complete your application by midnight, 5th May 2025.
Contract: Permanent
Hours: 35 hours per week (excluding breaks)
Salary: £30,521.92 per annum
Application Deadline: Midnight, 5th May 2025.
Interviews: 15/05/2025
Benefits:
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25 days’ holiday per year plus bank holidays pro rata
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Pension scheme
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Cycle to Work and Tech Scheme
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Season ticket loan
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Employee Assistance Programme (EAP)
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Health Cash Plan
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Group Life Assurance
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Staff discount at our bar and café
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Complimentary staff tickets
All personal data submitted to the Roundhouse in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting a personal details form, you consent to the Roundhouse retaining your personal data for these purposes. Personal details forms contain your name, address and details relating to your gender, religion and nationality. All forms are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months.
The client requests no contact from agencies or media sales.
Due to a recent restructure within the organisation, BVSC are seeking a Community Connect Wellbeing coordinator, who is passionate about improving health and wellbeing within Bexley.
In this role, you will work within a team to empower residents to access local charities, community groups, and services. Working alongside healthcare professionals and local organisations, you’ll help create personalised action plans, provide ongoing support, and ensure that everyone receives the care and guidance they need.
BVSC exists to promote voluntary and community action as a means of improving the quality of life for people in Bexley.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you make a difference for Carers in Wandsworth?
We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our dynamic team.
Our Charity:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
The Role:
This role involves one to one support for Carers of people with dementia, providing information, guidance, and advocacy, developing and delivering dementia training for Carers and facilitating support groups. This role also includes coordinating and delivering monthly Dementia Cafes for people with dementia and their Carers, including supervising cafe volunteers.
Your skills and Experience:
The successful applicant will have outstanding organisational and communication skills, be confident delivering training and outreach. They will be able to manage conflicting demands with tight deadlines, be a key team player and committed to working with Carers and volunteers.
They will have excellent IT skills and be able to adapt to providing services both face to face and via virtual platforms, whilst maintaining a consistent service for Carers.
Does this sound like you?
Benefits of the role and working for Wandsworth Carers’ Centre:
- Friendly team and working environment
- Some weekend and evening work with time off during the week
- Annual leave from 26 days increasing to 31 days plus bank and public holidays
- Contributory company pension
- Ongoing training and development opportunities
- Employee assistance program.
- Cycle to work scheme
To apply:
Please submit a cv and a comprehensive cover letter detailing how your experience, skills, and qualifications align with the requirements of the role as set out in the person specification. Unfortunately, we are unable to sponsor candidates.
Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.
Please note: we will be interviewing candidates as suitable applications come in and therefore reserve the right to close this vacancy before the stated closing date. We encourage applications as soon as possible.
The client requests no contact from agencies or media sales.
Salary: £31,133.37 per annum (plus London Weighting of £5,023.71 if applicable)
Location: Flexible – Homeworking or office based (you will be required to travel to London Old Street for events as part of the role)
Contract: Permanent
Hours: Full time - 37.5 hours per week
Closing date: 8th May 2025 at 11:30pm
Do you have some experience of working in a charity, fundraising or events environment, plus a real desire to learn more about charity events and develop a career in fundraising? Then join Shelter as a Mass Participation Events Coordinator and you could soon be playing a vital role at the heart of our Community and Events team, helping to deliver our flagship Walk for Home event this winter in London, and supporting Shelter’s participation in some of the UKs leading challenge events.
About the role
This coordinator role sits within our Mass Participation team in our Income Generation directorate. The role supports participants in mass participation events – both organised by third parties including the London Marathon or bespoke Shelter events that you will have responsibilities for.
The main objective of the co-ordinator role will be to deliver challenge and bespoke events, from planning and set up, pulling together financial budgets to meeting supporter recruitment and income targets through to the delivery of event day and evaluating results.
This role will give you the exciting opportunity to work on our busy third party programme, enabling delivery of events including London Marathon, London Landmarks Half Marathon and the Hackney Half and support the development of new bespoke products.
This role is a fantastic opportunity to gain experience across a variety of mass participation events with the chance to be involved in event delivery, supporter stewardship and volunteer management for some of the most prestigious events in the charity calendar.
About you
You will be someone who enjoys collaborating and communicating with a variety of people, whether face-to-face, over the phone, by email, letter or via social media channels, you will have great attention to detail and a proactive approach to everything you do.
Good time management and organisational skills are important for this role as there’s a lot to do, it’s important to be able to manage your time effectively. The team has a great positive attitude in supporting with this and can suggest different tools and methods to help you stay on top of your work.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits within our Mass Participation team, which supports participants in challenge events organised by third parties (e.g., the London Marathon) and bespoke Shelter events (e.g., Walk for Home).
We’re part of Community and Events, which in turn is part of a wider department - the Income Generation directorate - which focuses on a variety of types of fundraising. The team is welcoming, supportive, and keen to meet you. We work hard but try to have fun as well.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a one-page expression of interest confirming you can start in post for the date required. The expression of interest should be relevant to the points in the ‘About You’ section of the job description attached to this advert.
Any applications submitted without an expression of interest will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing and Events Coordinator
Salary: £28,962 per annum
Hours: Full time (will consider part time applications)
Location: Hybrid working arrangement, home working & London or Tamworth Office (2 days per week) with occasional travel
Contract Type: Fixed term until 31st March 2026 (with potential extension)
Are you a creative, organised and detail-oriented professional with a passion for delivering impactful events and marketing campaigns? Do you thrive in a collaborative environment and want to make a difference in the education sector? If so, we have an exciting opportunity for you to join nasen as our Marketing and Events Co-ordinator.
We’re looking for someone who can confidently plan, coordinate and deliver both online and in-person events, while also supporting broader marketing efforts. You’ll be instrumental in enhancing brand awareness, driving engagement, and supporting our strategic communications with the education workforce and stakeholders across the country.
This is a full-time role (35 hours per week, Monday to Friday), but we welcome part-time applications. The successful candidate will work within our hybrid working policy, with a blend of home working and office time in either London or Tamworth, plus monthly travel for events and team activities.
About us
Nasen is the National Association for Special Educational Needs – a charitable organisation that exists to support and champion those working with, and for, children and young people with SEND and learning differences.
We seek to ensure that all education practitioners across early years, schools, post-16 and wider settings are equipped to understand, identify and support those with SEND and learning differences, and provide Continuing Professional Development (CPD), resources, advice, information and much more to enable all staff to meet the needs of all their learners.
Nasen brings organisations together, whether locally or nationally, to share practice, shape solutions. Our priorities are those that matter to the education and SEND sector, drawing on our direct engagement with practitioners, school leaders, SENCOs, local authorities and hearing from the lived experience of children and young people.
About the role
As Marketing and Events Co-ordinator, you’ll play a key role in supporting Nasen’s events.
You will:
- Plan, organise and deliver a range of online and in-person training events
- Draft engaging communications and promotional content
- Coordinate logistics including venue bookings, catering and tech setup
- Provide excellent customer service to attendees
- Collaborate with internal teams and stakeholders to align event goals with our strategic objectives
- Support marketing campaigns, email communications and website updates
- Evaluate event success and contribute to continuous improvement
You’ll need to be a confident communicator with strong writing skills, experience in event coordination, and a genuine interest in education and inclusion.
Employee Benefits
- 30 days annual leave per year
- Christmas Closure - additional to annual leave allowance
- Hybrid working (Policy available on request)
- 8% employer contribution pension.
- Flexible start and finish time, Friday early closure
- Employee Assistance Scheme
- Life Insurance Policy x3 of your salary
- Cycle to Work Scheme available
Closing Date: 7th May 2025.
We will be reviewing applications as they come in. We reserve the right to close recruitment earlier than this date if we receive sufficient quality applicants.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Equality, Diversity and Inclusion
We aim to be an inclusive employer – let us know if you have any access requirements for the recruitment process. We are happy to offer interviews online or in person. The interview process will include a conversation with prepared questions.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for an enthusiastic and proactive Community Hub Co-ordinator to lead the development and day-to-day running of our exciting new Community Hub, made possible thanks to five years of National Lottery funding. This is an incredible opportunity to be part of a member-led organisation that supports people with a learning disability and autistic people to thrive.
You’ll shape a vibrant, inclusive and accessible community space at the heart of Bexley—one that offers a range of activities, support, and services. The exact shape of the Hub is still to come—because we’re co-creating it with our community. From creative workshops and peer-led support, to potential social enterprises like a community café—your ideas, energy and leadership will help make it happen.
You’ll lead a team that includes staff with learning disabilities or autism, and you’ll work closely with our partners and other charities to open up new opportunities for local people.
This role is ideal for someone who is dynamic, compassionate, and organised—with experience of coordinating projects, working with people with learning disabilities and/or autistic people, and a strong belief in inclusive community-led change.
About Us
Bexley Mencap is a small but growing local charity working exclusively with people with a learning disability and their families. Our vision is a world where everyone is valued, respected, and empowered to live life to the full.
We provide support, activities and opportunities for people to thrive. We’re proudly member-led, passionate about inclusion, and committed to creating spaces that feel welcoming and safe for all.
We’ve just secured five years of National Lottery funding to create a brand-new Community Hub in Bexley. This will be a truly shared space—designed with and for our members—where people with a learning disability, autistic people, and the wider community can come together, connect, and grow.
About the role
As Community Hub Co-ordinator, you’ll lead the launch and development of this exciting new space. You’ll manage the day-to-day running of the Hub, support and line-manage a small team (including staff with lived experience of learning disability or autism), and co-design a wide variety of services, events, and partnerships with our members and community.
You’ll also work with other local organisations and charities to expand the support on offer—exploring exciting ideas like social enterprises, creative groups, advice drop-ins or a community café. This is a hands-on role. Some days you’ll be welcoming people and helping with a session, other days you’ll be planning future activities, liaising with partners, or exploring funding ideas. No two days will be the same.
We’re a growing organisation with big ambitions—so this is a great time to join and shape something truly special.
About You
You’re proactive, passionate, and organised. You love bringing people together, creating welcoming spaces, and making things happen.
You’ll have experience of managing community-facing services, working with diverse groups (ideally including people with learning disabilities or autistic people), and leading a team.
You’re happy rolling up your sleeves to get things done—and you’re confident developing new ideas, building partnerships, and planning activities. Being a car driver is a plus (but not essential), and some evening or weekend working may be required. We’re happy to talk about flexible working, part-time options and job shares.
What we offer
We offer a range of benefits including discounts at local shops and restaurants (through a Blue Light Card), training and development opportunities and flexible working. We also offer 22 days holiday plus all English bank holidays, as well as a variety of other leave such as volunteering days and enhanced carers leave.
Person Specification
Our work is underpinned by our values and you will be expected to demonstrate these in your daily work:
Nurturing: You work in a person-centred way supporting every individual to reach their full potential. You empower people to take risks and develop their skills
Approachable: You can communicate with a range of people with differing abilities and maintain a welcoming and friendly atmosphere for the people you support and their families.
Inclusive: You involve people you support in all aspects of services. You are able to communicate effectively with people with a learning disability and adapt your approach where need.
Passionate: You are dedicated to improving the lives of the people that we support. You will professionally challenge where necessary whilst maintain effective working relationships.
Respectful: You treat everybody with compassion, dignity and respect ensuring privacy and confidentiality for the people we support.
You will also be able to demonstrate or tell us about the following areas in your application and at interview:
Skills, Abilities and Knowledge
Essential
· Excellent organisational and time management skills, with the ability to plan and prioritise a varied workload.
· Strong interpersonal and communication skills, able to work effectively with a wide range of people including people with learning disabilities and autistic people.
· Ability to coordinate multiple projects or activities, ensuring smooth delivery and follow-up.
· Ability to work both independently and as part of a team, using initiative and sound judgment.
· Confident IT user, including Microsoft 365 (e.g. Outlook, Word, Excel), Canva, and database/CRM systems.
· Understanding of safeguarding responsibilities and how to implement them in a community setting.
· Good working knowledge of inclusion, accessibility and equality in service delivery.
Desirable
· Understanding of the voluntary and community sector and the opportunities and challenges it faces
· Understanding of the support needs of people with a learning disability and/or autistic people.
Experience
Essential
· Proven experience of running or coordinating community-based services, hubs, or similar projects.
· Experience of working directly with people with a learning disability and/or autistic people (in either a paid or voluntary capacity).
· Experience of line managing or supervising staff and/or volunteers, including giving feedback and supporting development.
· Experience of organising and delivering events, activities or workshops.
· Experience of maintaining records and reporting on impact or outcomes.
Desirable
· Experience of working in partnership with other organisations or agencies.
· Experience supporting or delivering social enterprise or community business activity.
Values and Personal Qualities
Essential
· A strong commitment to the rights, inclusion and empowerment of people with learning disabilities and autistic people.
· A values-led approach aligned with Bexley Mencap’s ethos: Nurturing, Approachable, Inclusive, Passionate, and Respectful.
· Calm and approachable under pressure, able to adapt to unexpected challenges and find practical solutions.
· Willingness to “muck in” and take a hands-on approach to running the Hub—including setting up rooms, greeting visitors or supporting a group activity.
· Creative, enthusiastic and pro-active—always looking for ways to improve what we offer and how we work.
· Commitment to learning, personal development and continuous improvement.
· Willing to work occasional evenings or weekends and travel locally when required.
Desirable
· Lived experience of disability or of supporting someone with a disability.
· Holds a full driving licence and access to a vehicle (or equivalent ability to travel within the borough).
To provide support and opportunities to people with a learning disability and their families. We raise awareness and promote community understanding.


The client requests no contact from agencies or media sales.
About the oppurtunity:
You will help drive the quality and impact of our key stage 2 (KS2) and key stage 4 (KS4) maths tutoring programmes through subject-specific training of volunteer tutors, and by advising and supporting our (mostly) non-teaching staff members who manage these volunteer tutors day to day.
You will also observe and give feedback to volunteer tutors delivering maths tuition, and deliver general training for new volunteers, so that they are confident and effective in taking part in our tutoring programmes.
Closing date: Sunday 4th May 2025
Interviews: Monday 12th and Tuesday 13th May 2025
Start date: Monday 18th August 2025
Specific responsibilities relating to the role:
Supporting the delivery of our maths curriculum:
- Design and deliver online maths-focused training for volunteer tutors so that subject knowledge is secure within the tutor community.
- Provide advice and support, including some direct tutor communications, on subject-specific matters for Action Tutoring staff who manage volunteer tutors.
- Maintain existing tutoring GCSE and KS2 maths curriculum resources to ensure volunteer tutors have high quality materials to use in sessions.
- Support Action Tutoring’s Programme Department to provide and respond to requests for additional materials for tutoring sessions, particularly maths sessions.
- Support with creation of additional maths resources on an ad hoc basis as required, applying Action Tutoring’s pedagogical approach and standards for diversity, equity and inclusion.
- Format any newly generated maths curriculum content for printing.
- Reformat maths curriculum resources for online delivery of tutoring sessions.
- Engage in learning and development opportunities in order to keep knowledge about the expectations set out in the maths national curriculum (KS2 and KS4) and the main exam boards up to date.
Quality assuring tutoring delivery:
- Observe several virtual tutoring sessions a week. Make detailed and unbiased notes on tutor skills, craft empathetic constructive feedback in emails.
- Support our programme delivery team to craft communications and feedback to tutors.
- Produce ‘quality tips’ and resources for tutors and staff.
- Work with Action Tutoring’s volunteer engagement team to feedback trends so that the quality assurance process at the tutor application stage is as strong as possible.
Delivering volunteer tutor training:
- Support the Training Manager by delivering up to four virtual initial tutor training sessions a week during peak months, presenting Action Tutoring’s established training content.
- Support the Training Manager by contributing updates to tutor training content.
- Create content for tutor CPD materials to support with maths tutoring.
Person specification
Qualifications criteria:
- Qualified secondary school teacher of Mathematics
- At least two year’s teaching experience in English state schools with an understanding of the barriers facing disadvantaged pupils
- Right to Work
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Experience designing and formatting curriculum resources to support learning, either for print or digital use
- Experience as a private, school-based or volunteer tutor
- Evidence-based knowledge of how children and adults learn online compared to in person
- More than two years’ experience in the classroom
- Provided coaching or mentoring to trainee teachers
- Experience as a GCSE maths examiner
- Willingness to learn and become confident in the KS2 maths curriculum
- Understanding of the different pedagogical approaches required in small-group learning compared to classroom teaching, with a robust understanding of tutoring as a mechanism for supporting pupil personalised learning
- Able to communicate pedagogy in jargon free, accessible ways to non-specialists
- Empathetic and skilled at providing feedback in a sensitive but constructive way
- Experience delivering training or CPD to adults with energy and confidence, able to engage attendees, facilitate discussion and manage time effectively
- Experience and confidence using Zoom technology (or similar) to deliver training, making the best use of its functions to improve the training experience.
- Organised with strong time-management skills, able to independently manage a varied range of tasks and responsibilities
- Good attention to detail with administrative tasks, able to follow instructions well with a working understanding of the importance of data privacy
- Adaptable and open to learning with a passion for self-improvement, proactively seeking opportunities to develop and upskill
You will be likely be more successful in this role if you have:
- Experience designing and formatting curriculum resources to support learning, either for print or digital use
- Experience as a private, school-based or volunteer tutor Evidence-based knowledge of how children and adults learn online compared to in person
- More than two years’ experience in the classroom
- Provided coaching or mentoring to trainee teachers
- Experience as a GCSE maths examiner
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Restored Beacon Network is a national network of churches that provide a place of welcome and safety for those who have experienced domestic abuse. Beacon churches partner with us to receive training, guidance and resources so that they can effectively support survivors in their congregations and communities, shining a light in the darkness of domestic abuse and journeying with them on the road to recovery.
The Restored Beacon Network manager will work with the CEO to grow and develop this important network of churches. You will meet and recruit new church partners and walk them through the journey to becoming a Restored Beacon and beyond. This will involve meeting with church leadership, assessing their readiness to become a Beacon, arranging a training schedule, and supporting Restored Beacon Co-ordinators. You'll care for our church partners, providing spiritual, emotional and practical support to them as they work at the front line of supporting survivors. Relationship management is a key part of this role, not only with each individual Restored Beacon coordinator but also in facilitating peer support across the network.
Please read the attached job description and submit a one page cover letter explaining how you fit the criteria for the role. Please also submit a CV.
Speaking up about the realities of violence against women and girls, and equipping the Church to stand against domestic abuse and support survivors.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Caseworker (Thames Valley)
Hours: Full time – 36.25 hours per week worked over five days, between the hours of 8am–6pm
Contract length: 12 months fixed term contract with the possibility of extension depending on funding
Salary: £26,000
Location: To cover the Thames Valley area – candidates must live in the Thames Valley.
Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the Thames Valley area.
Deadline for applications: 23rd May 2025 (we reserve the right to close this vacancy early if we receive a high volume of applications)
Interviews to be conducted: Early June
Start date in role: Late June / early July
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.
What we offer:
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A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
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Birthday day off
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Enhanced sick pay and compassionate leave
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Death in service benefit
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Pension
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Employee Assistance Programme
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Flexible working
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A rewarding role with purpose
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Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.
Specifically seeking candidates with:
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frontline support service experience
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a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)
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Candidates must be resident in the Thames Valley area
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experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
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research and advocacy skills – you will reach out to other organisations to support your cases where required
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competent IT skills for remote work
Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
A DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
If you would like to submit your cover letter in a format other than written, we'd love to see your short videos telling us why you think you're the ideal candidate for our charity.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.
The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.
Advice Work
- Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
- Support outreach or community engagement activities as needed.
- Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
- Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
- Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
- Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
- Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
- Enable and support guests to act for themselves, wherever appropriate.
- Monitor the progression of all cases to the point of resolution.
- Conduct follow-up calls with guests where needed and track outcomes
- Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
- Provide advice to the General Advice Service as and when required
Case Management
- Manage own caseload and work independently to support guests
- Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
- Support with developing case studies and gathering guest feedback
- Collect statistical information as requested for reporting purposes.
- Feed into the development of monitoring reports for funders and other stakeholders
Other Responsibilities
- Maintain and update the charity’s record of referral and signposting agencies;
- Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
- Keep informed of new and changing legislation relevant to the post, and of local issues and policies
- Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
- Take part in supervisions, personal development training, team meetings and appraisals
- Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) by email to Admin, and complete our Equal
Opportunities Form found on our website.
Note: Applications without a tailored covering letter will not be considered.
In your Cover Letter please respond to the following questions;
Why are you interested in working as an General Advice Officer at Sufra, and how do your values align with our mission?
What experience do you have providing advice or support to individuals facing hardship?
How do you approach complex or challenging situations when supporting advice guests? Describe how you break these situations down and help guests understand their options and next steps.
The client requests no contact from agencies or media sales.