Service delivery and development manager jobs in redbridge, london

Pause works to improve the lives of women who have had more than one child removed from their care, and the services and systems that affect them.

As Communications and Policy Officer, your role will be to raise awareness and increase understanding of Pause and the experiences of the women we work with in order to achieve positive change at both a national and local level.

This is a new role, sitting within the Partnerships and Engagement team, although you will work with colleagues across the whole organisation.

You will work with the team to influence change by delivering creative communications activity and maintaining excellent working relationships with key stakeholders. This will involve working closely with our Impact and Influencing Lead as well as our colleagues in practice, participation and engagement, so that you can learn from those with lived experience and ensure their voices are at the forefront.

The ideal candidate will be an excellent communicator with the ability to deliver creative communications to influence change. You also should have a real desire to create positive change in the services and systems that affect the lives of women who have had children removed from their care. 

We are using Charity Job's anonymous applicant tracker system. Your cover letter should be no more than 2 sides of A4, and so you’ll need to use your creative skills to be sure that you fully address the person specification and show us why you’re the absolute best person for this job.

Head of Fundraising

Salary Scale: Grade PO5/6/7 £50,568 - £58,692, inclusive of London Weighting

Location: Copthall House, Sutton, SM1 1DA

Hours: Full-time 36 hrs per week, hybrid office/home working, standard working pattern is 8.45am – 4.30pm M-Th and 8.45am – 4.15pm F, with 30mins lunch break each day.

OHC&AT is a family of specialist education providers for over 1800 pupils and students from nursery to further education across 14 academies and 9 college centres in London, Surrey, Sussex and Berkshire.

Pupils and students within the OHC&AT family have a wide range of learning abilities and additional needs including autistic spectrum disorder; speech, language and communication difficulties; social, emotional and mental health; profound and multiple disabilities; and physical disabilities including multi-sensory impairment and complex health needs. To find out more about us, and what makes us a special place to work please visit our website.

We're looking for a passionate individual to join Orchard Hill College & Academy Trust as our Head of Fundraising. This is a new senior strategic position within Orchard Hill College & Academy Trust (OHC&AT), with overarching responsibility for all Fundraising across the organisation. Reporting to the Executive Director of Development, the Head of Fundraising will be a self-starter, who is target driven and proactive. We are seeking a hands-on, dynamic, and engaging person to take on this role. An outstanding communicator, who will build relationships across our schools and college to fully understand what the funding needs are. A fundraising all-rounder who will be able to identify which route of fundraising could be the most fruitful and have the know-how and ability to pursue these opportunities.

The post-holder is starting with a raft of opportunity. The College and Schools lend themselves to many corporate partnerships with their vocational courses for students ranging from, Catering and Hospitality, to Farming, Hair and Beauty and Retail. There are opportunities for companies to volunteer, mentor, sponsor awards and visit – all the ingredients necessary to attract and engage local companies. In addition, the items and activities that need funding, from sensory play areas and additional therapists to monthly night clubs for young adults with special needs, open up funding opportunities from across the board – individual donors, companies and trusts and foundations.

The Head of Fundraising will manage and support the Trusts and Foundations Manager and be able to expand the portfolio of Trust supporters through experience and knowledge and by supporting and guiding this post holder, who already has much success. Our Head of Fundraising will have excellent emotional intelligence and be able to represent OHC&AT at external meetings in a confident, compelling and informed way.

We are committed to promoting and advancing equality of opportunity by attracting and retaining the most diverse range of students, staff and partners.

Your application form will be scored according to each of the requirements laid out in the person specification for this role. Please demonstrate in your statement how your experience, skills and knowledge match the criteria that are required for the role.

How to Apply:

To apply for this role, you will  be directed to a ‘Login’ page on our E-Teach portal, once signed in, please complete and submit the Application Form.

Please note that CV applications cannot be considered.

Closing Date: 9am Monday 14th July 2025

Interviews: 22nd and 23rd July in person interviews at Copthall House, SM1 1DA

We encourage you to apply before the closing date as we reserve the right to arrange interviews and close this advert before the closing date if we receive applications from exceptional candidates.

Safeguarding Statement

Orchard Hill College and Academy Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Appointments made will be subject to an Enhanced Disclosure via the Disclosure and Barring Service.

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.

Orchard Hill College and Academy Trust is proud to be a Disability Confident Employer, committed to creating an inclusive and supportive workplace for all.

Job overview

Becoming the Head of Principal Donors at the Cherie Blair Foundation for Women is a fantastic opportunity to be part of lasting progress for women across the globe, ultimately contributing to a fairer, more equal and prosperous world.

You will lead and manage the Foundation’s philanthropy programme, working closely with our senior leadership team, the CEO and our founder to personally cultivate and steward the Foundation’s principal donors. This includes overseeing our recently formed Accelerate Circle – a select group of visionary philanthropists who help drive the Foundation’s fundraising through their networks.

We are seeking an exceptional relationship manager who thrives on external engagement and networking with key stakeholders. You will have a proven track record of establishing and managing global communities of HNWIs and fundraising volunteers, raising high six figure or seven figure donations annually.

In this role, you will be responsible for over £1 million of unrestricted income critical to delivering the Foundation’s goal of reaching one million women entrepreneurs. You will deliver excellent stewardship of our existing donors and cultivate new prospects.

We have an exciting new opportunity to join Icebreaker One as a Senior Administrator

About Icebreaker One

We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.

Our mission is to make data work harder to deliver net-zero outcomes. 

The role

Reporting

You will be a member of the PMO team, working closely with Icebreaker One’s project managers. You will be responsible for supporting the successful delivery of projects and secretariat functions as directed by the Programme Director, Head of Project Management and the Programme and Policy Manager. 

Responsibilities

• Project administration

  • Creating meeting templates, slide decks and documents 

  • Attend meetings to take meeting minutes

  • Proof-reading project documents and artefacts

  • Assisting the project manager with task management using the Jira tool and preparing meeting agendas

• Icebreaker One secretariat administration for Steering and Advisory Groups

  • Preparation: 

    • Oversee diary management, meeting planning and scheduling

    • Creating Zoom meetings

    • Logistics, and room bookings for in person meetings/events

    • managing and updating attendee tracking lists

    • Prepare, collate and distribute meeting materials well in advance to attendees

    • Creating voting forms for items needing endorsement 

    • Ensuring co-chairs are supported in meeting logistics 

  • Execution

    • Host / managing Zoom/Teams for online meetings

    • Attend meetings to take meeting minutes, and post-meeting cleaning up the notes afterwards (for easy reading) 

    • summarising outputs

    • Tracking voting form responses and, if required, following up with individual members to ensure quorate is reached 

  • Post-AG wash up

    • Writing, disseminating, and publishing Advisory and Steering Group minutes

    • Writing/summarising, coordinating and sending post-event follow up emails and voting summary reports

    • Updating the SG/AG action tracker log of actions, ensuring follow-up with action owners before each meeting.

• Inbox Management: Oversee the Secretariat mailbox to ensure effective communication, timely responses, and coordination of meetings, while maintaining organised records and distributing information as needed

• Public webinar and in person events administration

  • Coordinating panellists, preparing agenda and slide deck templates

  • Managing Eventbrite & calendar invitations, Zoom administration

  • Assisting with the coordination of onsite logistics

• Participating in weekly Show & Tell meetings

• Additional ad hoc administrative tasks as appropriate

Results 

• Ensuring the smooth running of IB1 projects, meetings and Steering and Advisory Groups

• Ensuring project managers and meeting participants have all the required information to carry out meetings and activities

Knowledge, Skills, Experience

Demonstrable experience of:

• Attention to detail and administrative skills

• Ability to understand and take real-time notes in complex meetings

• Working with and in support of a group of team members

• Highly organised and capable of managing time and tasks effectively and independently

• Familiar with using and applying Google Suite/Workspace, Slack, Zoom, social media and other tools for working remotely and in the open

• The ability to work in a collegiate, collaborative and open environment

• Experience in supporting, coaching and delegating to junior administrators

Desirable

• A working knowledge of the UK’s Net Zero landscape 

Our approach

Fundamental to the success of our programmes is that solutions are developed in collaboration with the sector, for the sector and by the sector. 

Our Icebreaking approach underpins all our work and feeds into continuous iterative development.

Research sits at the heart of our systems-based approach and spans climate, finance, policy and industrial sectors (e.g. energy, water, transportation, built world, agriculture). 

Our Data Services team deliver market-facing services, including Trust Frameworks 

Our Membership, Community and Communications teams develop strategies that allow us to work in open, transparent ways and continuously seek industry feedback. 

All work is delivered using an agile-based, modular and iterative approach that includes continuous feedback from research and open consultations. Feedback and documentation are published alongside responses and actions taken on our website. 

All outputs, reports, developments and deliverables undergo internal quality assurance. Early-stage research is presented in a weekly Show and Tell for internal, external and peer feedback; fortnightly heartbeat sessions with clients and funders, checks on direction of travel and shows work early; sharing draft materials for feedback is core to our process. 

Benefits of being an Icebreaker?

• Flexible working -  to help you work around your needs and commitments we operate a four-day week, and don’t have work or meetings booked on a Friday.

• Remote working - we may all be working remotely but it doesn't get in the way of us working closely.  Regardless of whether working remotely is by choice or by necessity - daily standups and regular work and non-work related hangouts mean you are connected to the team. 

• Supportive working - Bring and share what you know as you’ll be working with people willing to learn and share knowledge. Foster support in getting the most of the virtual/remote TX from using GoogleDocs/GSuite to Show & Tell sessions

Apply today

Email your cover letter and CV/links to pages that show us what you have done, and can do, to help us achieve our mission

Applications must be received by 0900 GMT 2025-07-03

As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this. 

The role does require the applicant to be able to work within a UK time zone

Full details are avaialble on our website 

Location: MSSC, 200B Lambeth Road London, SE1 7JY (hybrid working)

Contract: Full-time, Permanent

Salary: up to £41,500 per annum dependent upon experience

Closing Date: 2 July 2025

Application: CV & Supporting Statement

Are you an HR People Partner looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for an HR People Partner – ER and Projects to join our team.

About the role

We are looking for a self-driven, highly motivated team player to join our HR department. Reporting to the Director of Human Resources, this postholder will work closely with the two HR People Partners. The post holder will lead and manage all formal employee relations cases whether it be disciplinaries, grievances or complaints. They will also Project manage and deliver on HR projects including the development of new initiatives and HR policy updates.

Responsibilities

• To lead and manage employee relations activity across the charity by working closely with the key stakeholders.
• To provide guidance and advise senior managers in line with MSSC policies, employment legislation and ACAS Code of Practice regarding complex HR situations.
• To lead and take notes at all MSSC disciplinaries, grievances and formal complaints to support the process. These could include conduct, performance management/capability, absence management. grievances, bullying and harassment, discrimination, whistleblowing etc. 
• Ensure appropriate documentation of cases including file notes, correspondence, accurate meeting minutes etc, ensuring their employee file is kept up to date and organised.
• To provide support to the HR People Partners on broader ER issues, if necessary, such as absence management/OH referrals, performance management/PIPs.
• To support and assist the Director of HR and the team on a range of HR projects and initiatives.
• To develop, review and implement HR policies, procedures and guidance documents, ensuring legal compliance and best practice.
• Manage the appraisal process including launch communications, monitoring completions and reviewing forms for any ER issues and logging training needs.
• Lead the annual staff survey launch and collation and analysis of data.
• To cover for the Director of HR and other team members as required.

Requirements

• CIPD qualified or equivalent experience
• Strong experience of leading employee relations cases and advising senior management
• Strong knowledge of employment legislation and best practice
• Strong organisational skills – the ability to juggle a demanding workload and manage priorities and working under pressure and takes pride in producing high quality work
• Strong communication and influencing skills; clarity in writing style and verbal expression
• Excellent interpersonal skills – friendly, approachable and professional
• Experience of managing HR projects and leading through to effective delivery
• Strong attention to detail and the drive to get things right first time

For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks.

Who are we?

Depaul International (DPI) oversees the Depaul Group, a group of charities that work across the world with a mission to stop homelessness and change the lives of those affected by it.

What’s the role about?

This is a great opportunity to join us as the new Chief Finance Officer. As the Depaul Group continues to experience growth and increases its impact, you’ll lead the effective financial and governance support provided by DPI to its subsidiaries. You’ll be the leading interface between the Senior Leadership Team and the Board of Trustees and other corporate bodies and subsidiaries. You’ll provide financial advice to the Group CEO, Board and other senior management colleagues, including modelling best practice in financial management, overseeing the financial management in the subsidiaries, setting financial standards for the group and providing support to enable the subsidiaries to meet those standards. You’ll also be leading and supporting the development of a new governance structure for the Group.

What will ideally support your success?

You’ll be a CCAB qualified accountant with experience of strategic financial leadership and management experience and the ability to solve complex problems. In addition, you’ll have experience of working with and advising a diverse range of boards and external stakeholders. It’s important that you also have experience of current financial reporting requirements and financial management practices, including consolidated financial reporting. Strong IT skills as well as an appreciation and understanding of key HR and ICT challenges in the charity sector are desirable. We’re looking for someone possibly, but not exclusively, working in homelessness and/or international development who shows personal integrity in all they do and have a commitment and respect for our aims, objectives and values.

Closing date: Wednesday 16th July 2025.

YMCA St Paul's Group aims to support and empower young people and communities throughout London and beyond by providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those who are at risk of homelessness. As one of the largest YMCAs in Europe, we’re proud of our dual identity as a Charity and Registered Provider of Social Housing.

As part of a bold phase of planned growth under our three year strategic plan, the role of Group Director of New Business & Partnerships has been created. This is an opportunity for a forward-thinking leader to help shape the future of YMCA St Paul’s Group by developing impactful partnerships and unlocking new business opportunities that align with our mission.

Working closely with the CEO and the Executive Team, you will lead our business development efforts, build strategic partnerships, and position YMCA St Paul’s Group to grow our reach and relevance. While the initial focus will likely be in Housing and Support, we also see huge potential in Health & Wellbeing services and beyond.

We are looking for an enterprising and inclusive leader with a strong track record of business development within commissioned or regulated services. You will bring commercial acumen, a collaborative spirit, and a natural ability to build relationships with a wide range of stakeholders. While housing experience is valuable, we also welcome candidates with transferable knowledge and experience from other regulated sectors. You do not need to be of Christian faith, but you must be able to respect our ethos and uphold the values we live by.

At YMCA St Paul’s Group, it’s our people who make the difference. We’re committed to creating an environment where colleagues feel a deep sense of belonging and are supported to grow and thrive. That’s why we were recently recognised as one of the UK’s Best Workplaces for Development by Great Places to Work – an achievement that reflects our culture of care, learning and continuous improvement.

We hope that, as you learn more about us, you’ll be excited by the opportunity to be part of our next chapter – and the difference we can make, together.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please email Mark Crowley at Tall Roots.

BACKGROUND

For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum in the UK. Our welfare advice team provide generalist advice on welfare benefits, housing, asylum support and related issues to Westminster residents with refugee and migrant backgrounds who do not have English as a first language and who would otherwise be unable to access vital advice which enables them to avoid destitution, homelessness and food poverty. We deliver this advice as part of the Westminster Advice Services Partnership through a drop in and outreach at local community venues, and supported by local volunteers many of whom speak community languages.

The post of Appeals Support Advisor is a new post established with the benefit of a grant from Westminster City Council. The post holder will support clients with appeals and reconsideration requests in relation to welfare benefits and housing. This will allow us to provide a more comprehensive service for our clients, many of whom struggle to lodge appeals and reconsideration requests, and to gather evidence in support of their appeals without advice, due to language barriers.  The post holder will deliver advice in community languages, including with the assistance of interpreters, to local residents as part of our partnership work. Most of our clients are refugees, people seeking asylum and others with a refugee or migrant background. The Appeals Support Advisor will work with clients referred from Asylum Aid’s Information and Advice Service (including our weekly drop in) and from other partners in the local community. They will also provide training and supervision to the Generalist Advisor and our volunteers. External supervision will be arranged for the post holder.

The ideal candidate will be resident in or near to the City of Westminster and fluent in one or more community languages. In particular, fluency in one or more of the following is highly desirable: Arabic, Bengali, Farsi, Kurdish Sorani/ other Kurdish dialects, Somali, Amharic, Tigrinya.

As this is a new post delivering a specialist appeals and casework service from within our generalist advice team, it offers an exciting opportunity to set up and establish systems for the delivery of this service during the six month fixed term contract, including ensuring that case management processes are established which meet the requirements of our Lexcel quality mark and that clear referral procedures are established with the drop in service and our partners.

Key Duties and Responsibilities

The post-holder will:

• Be part of a generalist advice service, with special emphasis on language support, as part of the Westminster Advice Services Partnership (WASP), a collaboration of advice agencies Asylum Aid, Westminster Citizens Advice, Age UK Westminster, and Deaf PLUS Westminster Advice Service.
• Provide specialist appeals casework and support to clients who do not speak English as a first language and need to challenge decisions, request  mandatory reconsiderations, internal housing reviews, lodge appeals in relation to welfare benefits and housing.
• Provide ongoing casework support up to the Tribunal stage, including helping clients to gather evidence in support of their mandatory reconsiderations and appeals and preparing for hearings (but not including representation at hearings)
• Where capacity allows, help to deliver generalist face to face and telephone advice and information, in a community language and English, to migrants and asylum seekers on issues related to welfare benefits, housing and asylum support in accordance with Asylum Aid’s contract within the WASP partnership, and taking responsibility for the quality of advice given.
• Provide training and supervision to the Generalist Advisor and to volunteers, supporting the development of their advice skills and ensuring the quality of advice delivered throughout the advice service.
• Maintain a high standard of electronic case records (using AdvicePro) for the purpose of continuity of casework, information retrieval, monitoring and evaluation of the service, and to help identify issues to be raised through policy advocacy.
• Ensure that all casework is conducted in accordance with the Lexcel quality standard, including by establishing case management procedures for the delivery of specialist advice which meet the Lexcel standard, and participate as required in annual Lexcel quality mark audits
• Attend external and in-house training organised by Asylum Aid and regular supervision sessions to develop and maintain the skills and knowledge required to help deliver a quality advice service, and to keep up to date with changes in welfare benefits, housing and asylum support law
• Cascade information, changes,  and developments in social welfare law, including learning from external training, to other staff and volunteers who assist with the delivery of the welfare advice service
• Work effectively with partners to provide a seamless service for clients, making and receiving referrals and maintain up to date information about other service providers for the purposes of referrals and signposting. 
• Be responsible for achieving relevant targets for quality and quantity set by the WASP coordinator
• Provide case studies and other information from the work of the advice service to support policy advocacy and strategic legal work in support of Asylum Aid’s vision of fair and dignified treatment of people seeking asylum, refugees and other vulnerable migrants 
• Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.

The post holder will need to be able to travel to and within Westminster to deliver advice at outreach locations as well as at a drop-in in or around the Church Street Estate. Travel expenses will be paid to attend locations away from Asylum Aid’s office(s) and the main location of our drop-in service (currently the Church Street library).

Other duties:

• Respect for client confidentiality at all times in line with Asylum Aid’s confidentiality agreements and consent forms. 
• To attend staff meetings as required.
• To undertake other duties which are generally compatible with the functions of the post.
• To comply with the organisation’s policies and procedures, particularly those relating to safeguarding, health and safety, diversity, equity & inclusion, confidentiality and security, as set out in the Office Manual as well the policies of other relevant partner organisations.

Person Specification

Essential skills, knowledge and experience:

• At least 12 months’ experience of supporting benefits appeals through to Tribunal stage and Housing Reviews
• At least 5 years’ experience of working face to face with clients to deliver generalist advice in different areas of law including welfare benefits and housing
• Knowledge on a range of issues on which advice may be sought including health and social care, housing and welfare benefits, including a thorough and up to date understanding of social security and welfare benefits legislation and policy  
• Experience of managing a case load
• Knowledge or ability to understand and use relevant legislation
• Have completed Advice UK’s Learning to Advise training or hold the Citizens Advice Generalist Adviser certificate or an equivalent qualification
• Be fluent in written and spoken English as well as a second language spoken by a substantial proportion of the Westminster population, ideally Arabic, Bengali, Farsi, Kurdish Sorani/ other Kurdish dialects, Somali, Amharic, Tigrinya (to a standard that enables accurate advice to be given in the language)
• Experience of working with interpreters in the delivery of advice
• Able to meet deadlines, work under pressure, meet performance targets and take responsibility for their work, while working flexibly within a team environment
• Able to relate to a wide cross section of clients in a non-judgmental way.
• Able to use a range of IT systems and packages confidently and competently to be able to support and encourage others in using online systems and resources to enable them to self-help.
• Able and willing to learn and assimilate new knowledge in a working environment.
• Able to give and receive feedback objectively and sensitively.
• Able and willing to work both on own initiative and as part of a team.
• Understanding of and commitment to the aims and principles of Asylum Aid service and commitment to equity, diversity and inclusion.
• Good understanding of the needs of migrants and asylum seekers and the issues and barriers that affect them in UK.

Desirable:

• Experience of specialist advice work, including appeals and mandatory reconsiderations
• Friendly, polite, and patient
• Experience of working under a relevant quality mark such as the Advice Quality Standard or Lexcel
• Understanding of the housing and other support available to people seeking asylum who do not have the right to work in the UK
• Experience of working with volunteers
• Experience of supervising other advisers, including volunteers  
• Demonstrable understanding of issues facing vulnerable clients whose English is not the first language and many with mental health problems.
• Lived or learned experience of the difficulties that migrants and refugee communities face when they have to deal with the UK welfare system
• Personal experience and/or Knowledge of the advice process and experience in the areas of either benefits, housing or debt.
• Experience of using interpersonal skills, including sensitive listening, and questioning skills to understand the needs of others,
• Ability to communicate with other organisations, housing, and welfare departments.

How to apply 

The first stage is to complete on our online application form on our website by 9am on 7th July 2025.

The website form will ask you to:

1. Upload a short covering letter. Please tell us why the position appeals to you, and how your

relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2. Upload your current CV

3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

Selection Process

We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 16 June 2025, followed by shortlisted candidates attending in-person interview week commencing 23 June 2025. We will also ask you to complete a short written task on the day.

We regret that we can only respond to applicants who make it to the interview stage.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

In this exciting new role, you will support the delivery of our Individual Giving programme to help recruit and steward supporters through regular giving, lottery, payroll and cash giving programmes.

You’ll be responsible for creating compelling content that inspires people to support our work, while also working closely with suppliers and internal teams to ensure the smooth planning, delivery, and analysis of campaigns across multiple channels—including direct mail, face-to-face, and digital.

The ideal candidate will bring direct marketing experience, preferably within the charity sector, along with excellent creative and project management skills, and a genuine passion for helping to save and change children’s lives through medical research.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care or have an interest in people and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

Due to continued contract growth, we are looking for new Advocates to join our team in Lambeth. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have exciting opportunities for Advocates to join our team covering Lambeth. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential. 

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to achieve, or already hold, the Level 4 Award in Independent Advocacy Practice with specialisms suitable for the role undertaken. To develop yourself for an exciting new career

Benefits:

• 28 days annual leave per year raising to 30 days upon 5 years of service pro rata plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Life Assurance/ Death in service two times your annual salary
• Staff discount scheme including major supermarkets discounts, retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance.
• Support with continuous professional development
• Paid Disability leave
• Paid Volunteering leave

· Paid compassionate Leave 

· Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

Important Dates:

Closing date for applications; Friday 11th July 12pm however, VoiceAbility may interview suitable candidates before this date and reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

Contract Type: Full-time, Permanent

Salary: £27,144

Location: Camden (NW3)

If you are looking for a fulfilling and rewarding career where no two days are the same, this might be the job for you!

The only thing you need is a passion for making a difference. We don't require previous care experience as we provide all the training and support you need to excel in your role.

About the Role

As a Waking Night Support Worker in a Semi-Independent Home, you will have the opportunity of developing authentic relationships with our young people (aged 16 – 21 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.

Throughout the shift you will have the additional support of an on call manager should you have any questions. Further to this, you will be involved in team meetings monthly and will also receive monthly supervision.

St Christopher’s Academy

At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.

Working Hours

Our Young People need care 24/7 so we have fixed rotas, with staff needing to be able to commit to weekends and bank holidays.

For Waking Night support staff; shifts are 11.5 hours from 20:00 - 07:30 or 21:00 - 08:30, on average you will be working 40 hours a week.

There is always the possibility to do overtime if you need a bit extra, this is paid time and half; same as bank holidays.

What you need to bring to this role

• Genuine commitment to working and supporting Young People to achieve their full potential.
• An understanding of the issues facing young people.
• The ability to cope effectively with challenging behaviour.
• Good communication and team working skills.
• Flexibility to work shifts, including weekends and bank holidays.

What you should expect from us

• Salary: £27,144
• 4 weeks full induction and training program (paid).
• Competitive pay and reward structure offering salary progression based on performance.
• Tailored career development plan through our “St Christopher’s Academy”.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

Recruitment Process

In order for your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification. 

For the full Job Description and Person Specification - please visit our website.

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Once application has been submitted, candidates will require to complete an online situational test which will inform the shortlisting process. Unsuccessful candidates will be communicated the outcome via email.

Closing date: Monday 30th June 2025

First stage interview: Tuesdays and Thursdays throughout June & July 2025

Shortlisted candidates will be invited to an individual interview. The interview will be face to face at our offices in Putney.

Second stage interview: Successful candidates will then attend the second stage at their preferred location.

We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.

Please note:

• This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
• It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
• All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

Job Title: Floating Support Worker

Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £28,857.12 per annum, inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement

Contract type: Full Time, Fixed Term Contract (Until March 2026 with possibility extension of contract dependent on funding)

Hours: 37.5 hour per week

We are recruiting for Floating Support Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse.

You will provide capacity-building in the form of advice, advocacy, support, and briefings across the London boroughs to statutory agencies and community organizations around the needs of  domestic abuse survivors, to embed best practice across our communities.

You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work.

Successful applicants will be expected to work within Refuge’s Values and Behaviors Framework and demonstrate these in their everyday work.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 11 July 2025

Interview Date: 21 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Richmond Borough Mind is a vibrant local charity that has been supporting and providing services for adults affected by mental health problems and their carers for over 60 years. 

We are excited to be looking for a Young Adults Peer Support Worker. You will have your own lived experience of mental ill health and be able to use this experience as well as your professional skills and knowledge, to support others.

With the expansion of our work in this area we aim to reduce waiting times, reduce the number of people going into crisis, address inequalities and support transitions from youth to adult services. We will be offering holistic and personalised care and support to service users and carers.

This role will carry caseload and deliver a range of support and person-centred interventions to meet these needs, which could include group support, one-to-one interventions and signposting where specialist advice is needed. Referrals could be young adults, careleavers, people currently under adult mental health services, or carers supporting people in the community.

We are looking for individuals who are passionate about motivating and coaching individuals with mental health issues, and able to support people on their journey to recovery. As well as having an empathy with the core values of RB Mind, the successful applicants will have the skills to provide person-centred support, through one-to-one sessions and through facilitating groups. You will have an awareness of the boundaries we work within when supporting vulnerable adults. You should be enthusiastic and self-motivated, and must be able to work on your own initiative.

This is a partnership project with South West London St George’s Mental Health Trust (SWLStG), locally led by Richmond Borough Mind. There are further Peer Support Worker vacancies within Age UK, Richmond AID, and Crossroads Care requiring appropriate skills and experience. Partners will seek your permission to share your details if we have sufficient successful applications.

Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community.

Benefits of working for RB Mind: 

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full

year of service (up to a maximum of 30 days) [pro rata]. 

· Bonus 1 day of annual leave per year over the festive period

· Contributory Pension Scheme 

· Employee Assistance Programme (EAP) 

· Training and personal development opportunities 

· Staff away days and socials 

· Access to shared resources and training opportunities via Mind Federated Network.

The successful applicant will be required to have an Enhanced DBS check.

We are seeking a highly motivated and experienced Technical Project Lead to manage and collaborate with an external development/implementation partner and coordinate the smooth adoption of Salesforce within the Charity.  This critical role will be responsible for the full project lifecycle, from planning and requirements gathering to execution, testing, training, and post-implementation support. You will be the central point of contact for all project stakeholders, ensuring seamless communication and collaboration throughout the project.

 Main Responsibilities

• Work with the Director or Finance & Operations (DFO)  to invite tenders for and engage a development / implementation partner to support the adoption of this phase of Salesforce implementation
• Work with the development/implementation partner to develop detailed project plans, timelines, budgets, and resource allocation. Manage the execution of these plans, tracking progress, and ensuring on-time and within-budget delivery.
• Coordinate with the implementation partner to gather and document business requirements from relevant team members to translate these into technical specifications.
• Lead and motivate key stakeholders including the implementation partner and end-users. Foster a collaborative environment and ensure effective communication between team members.
• Act as the primary point of contact for all project stakeholders, providing regular updates on project status, risks, and issues. Manage stakeholder expectations and ensure their buy-in throughout the project.
• Identify, assess, and mitigate potential project risks. Develop contingency plans to address unforeseen challenges and ensure project success.
• Define and implement quality assurance processes to ensure the delivered Salesforce solution meets business requirements and is free of defects. Oversee testing activities and ensure proper documentation of test results.
• Develop and execute change management plans to ensure smooth user adoption of the new Salesforce solution. Provide training and support to end-users.
• Manage project budgets effectively, tracking expenses and ensuring cost-effectiveness.
• Maintain comprehensive project documentation, including project plans, requirements documents, technical specifications, test plans, and user manuals.
• Providing updates against outcomes / budget to the Director of Development (Grants/Major Gifts) to enable rigorous, timely feedback to the project funder.

 Person specification 

• Proven experience (three years minimum) of leading digital transformation projects, with a strong focus on Salesforce implementations and customisations and a strong record of success.
• Deep understanding of Salesforce platform capabilities.
• Excellent project management skills, including budget and stakeholder management.
• Excellent communication, interpersonal and leadership skills with the ability to explain technical concepts to diverse audiences.
• Ability to work effectively in a fast-paced, dynamic environment.  
• Ability to manage, coordinate and get buy-in from technically inexperienced team members.
• Experience with data migration and integration is a plus.
• An understanding of safeguarding data, confidentiality, safe working practices and GDPR compliance.
• Knowledge of appropriate project management frameworks (agile, waterfall) to set project scope, meeting key milestones and budget constraints
• An understanding of equal opportunities issues and a commitment to diversity.
• Commitment to Create, its activities and mission.

Terms & Conditions

• This is a part-time (0.6 FTE), fixed term contract for one year, with a review to extend at the end of that term.
• This role is based in London.
• Salary: £45,000 per annum pro rata (0.6 FTE).
• Holiday: 25 days (including 3 faith days*) + 8 Public Holidays pro rata.
• A beautiful office based in the City of London. Hybrid working is available following induction period.
• 21-hour week: standard office hours are 9.30am-5.30pm, Monday to Friday with an hour for lunch. Work outside these hours is required on occasions.
• The opportunity to visit projects and Showcase events.
• As part of Create’s Green Action Plan, the charity offers the Cycle to Work scheme. T&C Apply.
• In line with Create’s Safeguarding Policy, all staff are required to have a Disclosure and Barring Service (DBS) check, which Create will carry out upon appointment.

*  Create closes the office over the Christmas period. For staff members who celebrate other faith days, however, the charity is happy to discuss alternative dates.

Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and positively welcomes applications from disabled people and people of all ethnicities.