Service design lead jobs in chilton moor, greater london
ID: 1543 Assistant Director Services and Innovation
Service: Gloucestershire Hub (and surrounding areas) Central Region
Salary: Grade 5 Point 39 – 46: £47,264 - £54,728 FTE per annum (£28,358.40 - £32,836.80 per annum, pro rata)
- Additionally, £480 home-based allowance FTE per annum
Location: Home based with travel to various locations in Gloucestershire and surrounds (the post holder is also expected to regularly spend time at our delivery sites within Stroud and the Cotswold’s).
Hours: 3 days – part time (22.2 hours per week)
We offer flexible working arrangements - please see below for more details
Contract: Permanent Contract
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
We are seeking a highly skilled and strategic leader to provide high-level leadership across Family Action’s services in Gloucestershire and surrounding areas, ensuring the safe, high-quality, and financially sustainable delivery of children, youth, and family services.
You will bring significant experience in managing services for children, young people, and families with complex needs. You will have a strong track record of leading and developing multidisciplinary teams, while driving continuous improvement and service excellence.
As a system leader and convenor, you will build and maintain strategic relationships across local authorities, health, and the voluntary and community sector. You will play a key role in driving Family Hub transformation, promoting innovation, and contributing to the ongoing growth and strategic development of Family Action’s work in the region.
Family Action are forward looking, ambitious and have a commitment to continuous improvement and development. We are a people-focused, can-do organisation that strives for excellence in all we do, and operates with mutual respect. If you share these values and have the necessary skills we want we look forward to hearing from you.
At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.
Responsibilities:
Leadership, Performance and Strategic Delivery
· Lead strategic partnerships
· oversee service performance and safeguarding, and drive innovation across Family Hubs and related services.
Line Management
· Manage recruitment, development, and performance of staff, supporting a high-performing and learning-focused culture.
Financial Responsibility
· Oversee budgets, manage financial risks, and contribute to sustainable service development.
Internal/External Relationships
· Represent Family Action externally and build strong partnerships to support integrated service delivery.
Quality Assurance
· Ensure high-quality, safe, and compliant services through effective monitoring and continuous improvement.
Main Requirements (for details check the job description and person specification):
· Proven experience leading services for children, young people, and families with complex needs.
· Strong track record in stakeholder engagement and cross-sector partnership working.
· Ability to manage teams, budgets, and service performance to a high standard.
· Knowledge of safeguarding, regulatory frameworks, and quality assurance processes.
· Commitment to equity, diversity, and inclusion, with an understanding of structural disadvantage.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· complete an application form on the Family Action portal
· Closing Date: Sunday 7th September 2025 at 23:59
Interviews - week commencing 15th September and 22nd September - dates to be confirmed.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Gabriel Hall (full email address in advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
For this vacancy, we are also applying positive action to improve the representation of people of colour in senior operational management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Location: The Baytree Centre, London
Hours: 21–28 hours per week (to be agreed between Monday–Thursday, 9AM–6PM)
Salary: £50,000–£59,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Eligibility: This post is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010.
Contract: 12-month interim (Fixed Term Contract with view to permanent)
About the Role:
As Women’s Service Director, you’ll lead Baytree’s transformative programmes for women aged 18 and over—empowering them to thrive across education, employment, family, finance, and wellbeing. Reporting to the CEO and working as part of the Senior Management Team, you’ll shape strategy, manage six-figure budgets, and coach a high-performing team to deliver measurable impact.
This is a unique opportunity to drive innovation in service design and delivery, while championing Baytree’s mission and values in one of London’s most vibrant communities.
Key Responsibilities:
- Strategic Leadership: Align services with Baytree’s mission and respond to the evolving needs of women in disadvantaged communities.
- Programme Oversight: Design and deliver impactful services across key life areas, ensuring quality and relevance.
- Team Development: Lead and nurture a diverse team, embedding a culture of care, growth, and excellence.
- Operational Management: Oversee budgets, monitor outcomes, and ensure services are well-resourced and sustainable.
- Stakeholder Engagement: Build strong relationships with funders, partners, and community stakeholders to enhance service reach and effectiveness.
What We’re Looking For:
- Proven experience designing and managing impactful programmes
- Strong leadership and budget management skills
- Deep understanding of challenges facing women in disadvantaged areas
- Excellent communication and stakeholder engagement abilities
- Commitment to Baytree’s values and mission
A Social Inclusion Charity Supporting Women & Girls in London




The client requests no contact from agencies or media sales.
Location: The Baytree Centre, London
Hours: 21 hours per week (to be agreed between Monday and Thursday, 9AM–6PM)
Salary: £35,000–£40,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Eligibility: This post is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010.
About the Role:
As Head of Learning, you’ll lead Baytree’s adult education team—designing and delivering high-quality ESOL, literacy, and personal development programmes that empower women to thrive. You’ll oversee curriculum development, quality assurance, and contract management, ensuring our education services meet the needs of local women and funder commitments.
This is a fantastic opportunity for a passionate educator with leadership experience and a deep understanding of adult learning in community settings.
Key Responsibilities:
Curriculum Leadership:
Design relevant and impactful adult education programmes, oversee learner recruitment and progression, and ensure safeguarding and wellbeing across all learning activities.
Quality Assurance:
Implement robust quality improvement processes, conduct teaching observations, and prepare for audits and inspections from funders and regulatory bodies.
Team Management:
Lead and develop a team of tutors and administrators, foster a nurturing and high-performance culture, and supervise volunteers supporting the education service.
Contract & Funder Management:
Manage relationships with Lambeth Adult Learning Services and other funders, ensuring delivery against KPIs and producing high-quality reports and proposals.
Cross-Service Collaboration:
Work closely with other Baytree teams and external partners to align services, share best practice, and strengthen learner progression pathways.
What We’re Looking For:
- Level 5+ teaching qualification and extensive adult education experience
- Proven leadership in managing accredited and non-accredited programmes
- Strong understanding of challenges facing adult women learners
- Experience managing public sector contracts and regulatory compliance
- Skilled in team development, safeguarding, and stakeholder engagement
- Excellent communication, reporting, and curriculum design skills
- Commitment to Baytree’s mission and values
A Social Inclusion Charity Supporting Women & Girls in London




The client requests no contact from agencies or media sales.
ID: 1542 Operational Manager – Central (West Midlands Northamptonshire and sorrounds)
Service: Central Region
Salary: Grade 4 Point 34 – 38: £42,140 - £46,240 FTE per annum (£33,712.00 - £36,992.00 per annum, pro rata)
- Additionally, £480 home-based allowance FTE per annum
Location: Home based with travel to various locations across Norfolk, Waveney, Suffolk and East Sussex.
Hours: Part time (29.6 hours per week).
We offer flexible working arrangements - please see below for more details.
Contract: Permanent Contract
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
We are seeking a highly skilled and dynamic manager to provide operational leadership for services in the Central region of England. You will have overall responsibility for the safe, high-quality, and financially sound delivery of services across the west Midlands and Northamptonshire.
You will bring proven experience in managing services for children, young people, and families with complex needs - such as neurodiversity, special needs and disabilities, and family support concerns. You will also have a strong track record in leading, managing, and developing staff teams while maintaining high service standards.
In this role, you will build and maintain effective relationships with key stakeholders in the region and contribute to the development and growth of Family Action’s services and strategic ambitions.
Family Action are forward looking, ambitious and have a commitment to continuous improvement and development. We are a people-focused, can-do organisation that strives for excellence in all we do, and operates with mutual respect. If you share these values and have the necessary skills we want we look forward to hearing from you.
At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.
Responsibilities:
Leadership & Line Management
· Provide leadership and line management to service managers and project leads.
· Oversee recruitment, supervision, and staff development in line with Family Action policies.
· Foster a high-performance culture and provide operational cover when needed.
Financial Oversight
· Manage service budgets to ensure sustainability and value for money.
· Identify financial risks and contribute to business planning and service development.
Operational Delivery & Quality Assurance
· Ensure services meet strategic goals and comply with quality, safeguarding, and data standards.
· Lead on new service setup, performance monitoring, and continuous improvement.
· Embed service user participation and report Social Value outcomes.
Strategic Growth & Business Development
· Support regional strategy delivery and contribute to tenders and funding bids.
· Build partnerships, promote services, and help coordinate events to share best practice.
Main Requirements (for details check the job description and person specification):
- Lead delivery of key projects and high-quality services.
- Manage teams, operations, and new service setups.
- Oversee and lead safeguarding and quality assurance within services
- Champion service user involvement and feedback.
- Monitor performance and drive continuous improvement.
- Balance operations with strategy
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· complete an application form on the Family Action portal
· Closing Date: Sunday 7th September 2025 at 23:59
Interviews - week commencing 15th September and 22nd September - dates to be confirmed.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Gabriel Hall (full address on advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




- Do you have a passion for designing digital experiences that are inclusive, engaging, and driven by real user needs?
- Are you confident shaping product vision and leading design from discovery to delivery?
- Do you enjoy turning research, data, and user feedback into elegant and practical design solutions?
- Are you ready to use your skills to improve access to post 16 education through innovative digital platforms?
Then this could be the role for you.
Learning on Screen is looking for an experienced and creative Digital Product Design Lead to shape the design vision and user experience of our flagship platforms—Box of Broadcasts (BoB) and TRILT. Working closely with our CEO, Digital Development Lead and commercial team, you will lead end-to-end design across products, ensuring usability, accessibility and long-term value for educators and learners across the UK. You will combine product thinking with strong UX/UI design skills to create services that are user-first, research-informed, and strategically aligned.
Role Overview
Job title: Digital Product Design Lead
Salary: £41,600 (£52,000 FTE)
Hours: 28.8 hours/week (4 days, 0.8 FTE)
Contract: Permanent
Location: Remote
Reports to: CEO
What you will be doing
- Leading the design strategy and user experience for our flagship platforms
- Translating organisational and user needs into clear design requirements and user journeys
- Creating prototypes, wireframes, and high-fidelity designs using tools like Figma or Adobe XD
- Conducting user research, usability testing, and data analysis to guide decisions
- Collaborating with the Digital Development Lead to ensure designs are technically feasible and scalable
- Contributing to product planning and maintaining the design backlog
- Embedding accessibility (WCAG), design systems, and inclusive practices into all outputs
- Working across teams to align product delivery with organisational goals
What we are looking for
- Proven experience leading UX/UI design for digital platforms
- Strong understanding of user-centred design, accessibility, and inclusive digital practices
- Confidence working across the full product lifecycle—from discovery to delivery
- Visual design and prototyping skills using Figma, Adobe XD or similar
- Experience collaborating with technical and non-technical colleagues in agile teams
- Ability to balance user insight, technical feasibility, and business strategy
- Excellent communication, documentation, and storytelling skills
- Comfortable working independently in a remote-first environment
Bonus if you have:
- Experience designing for AWS-hosted or scalable platforms
- Familiarity with education, streaming, or licensing environments
- Understanding of the UK post-16 education landscape
- Experience in the charity or public sector
- Interest in audiovisual media and its educational potential
This is a brilliant opportunity to lead meaningful design work on platforms that power teaching, learning, and research—while working in a flexible and mission-driven organisation.
About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and learners access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.
We are on a mission to empower post-16 education worldwide.



Do you have a passion for empowering communities to shape the services they use? Are you skilled at building partnerships, strengthening grassroots organisations, and turning local insight into meaningful change?
The Bridge Renewal Trust is a local charity working with residents, grassroots groups, and statutory services as part of Haringey’s Community Protect Co-Production Programme, part of the borough-wide Healthy Neighbourhoods Programme. This initiative works to improve health, well-being, and life chances; reduce health inequalities; and ensure services are designed around the real needs of underserved communities.
We are currently recruiting a Programme Coordinator to lead and coordinate a network of Community Ambassadors, embedded within grassroots organisations. You will support them to champion health improvements, build trust between communities and service providers, and co-design culturally appropriate, inclusive health and wellbeing activities. Priority areas include diabetes, cardiovascular disease, mental health & isolation, menopause, and the wider determinants of health.
We are looking for someone who is:
· Experienced in engaging with diverse communities and facilitating co-production
· Confident in supporting, mentoring, and coordinating people and activities
· Skilled in building sustainable partnerships with statutory and voluntary sector partners
· Organised, with strong monitoring, evaluation, and reporting skills
· Able to balance strategic capacity-building with hands-on delivery
This is an exciting opportunity to join a progressive organisation where we value and reward the performance of our staff.
To apply, please email your CV, including the contact details of two referees, and a supporting statement that demonstrates how you meet the requirements outlined in the Person Specification to admin(AT)bridgerenewaltrust(DOT)org(DOT)uk. For a full job description, please visit bridgerenewaltrust(DOT)org(DOT)uk or email admin(AT)bridgerenewaltrust(DOT)org(DOT)uk.
NB: We reserve the right to withdraw this opportunity early if we receive a high volume of suitable applications. As part of our commitment to equal opportunities, we invite you to complete our Monitoring Form by requesting one at the above email. Please quote the Job ID 2025031. Thank you.
The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.
Company registration No: 06949568 Registered Charity No: 1131941
To apply, please email your CV, including the contact details of two referees, and a supporting statement that demonstrates how you meet the requirements outlined in the Person Specification to admin(AT)bridgerenewaltrust(DOT)org(DOT)uk. For a full job description, please visit bridgerenewaltrust(DOT)org(DOT)uk or email admin(AT)bridgerenewaltrust(DOT)org(DOT)uk.
For over 40 years, Sister Circle has stood beside women facing complex health and social challenges. From navigating maternity care to accessing women's health support, our trained volunteers walk alongside other women with compassion, understanding, and advocacy. Our volunteers form a community of women bound by a shared passion for making a difference for other women. Our volunteers are the golden threads, holding our programmes together, bringing possibility to everything we do. They are our Maternity Mates, peer group supporters for those who have expereinced birth trauma or baby loss, trainee counsellors, language translators and so much more.
We are looking for a passionate, organised, and person-focused individual to guide our volunteers through their training and support journeys — from that very first conversation to being fully prepared and confident in their volunteer role. You will coordinate and lead on tasks that ensure a smooth, supportive volunteer experience where each thrives, while also creating spaces for connection, celebration, and storytelling.
We’re looking for someone who:
- Is highly organised and confident managing multiple priorities.
- Has experience of working with volunteers from diverse and marginalised backgrounds
- Has a commitment to safeguarding, trauma-informed and culturally sensitive practice
- Communicates with warmth, empathy, and clarity.
- Builds trust and strong relationships across diverse communities.
- Enjoys celebrating the achievments of volunteers and showing how much they are appreciated
- Is comfortable with admin, databases, and digital tools.
- Can balance attention to detail with big-picture thinking.
This is a role for someone who loves both the detail and connection — someone who believes in the power of women lifting each other up.
Application Instructions
We would like you to complete and submit the following:
• CV (Max 2 pages)
• A Covering Letter letting us know why you would like to work with us and in this role, how your work and experience meet the essential and desirable requirements for this role. Be you and let your passion for volunteering and our work shine through.
Applications without a covering letter and received after the deadline will not be considered.
Closing date: Thursday 4th September 2025 at midday.
Interviews: Friday 12th September (a short presentation will be requested)
This post is open to female applicants only as this is deemed a Genuine Occupational Requirement (GOR) for this role under Schedule 9, Paragraph 1 of the Equality Act 2010.
This role is funded by National Lottery Comunity Fund.
The client requests no contact from agencies or media sales.
- Do you thrive in a hands-on senior role where you're coding, problem-solving, and leading from the front?
- Can you design and manage secure, scalable AWS infrastructure with confidence and clarity?
- Do you enjoy guiding a team to deliver high-performing, inclusive digital platforms?
- Are you motivated by building tools that transform how post 16 education is delivered and experienced?
Then this could be the role for you.
Learning on Screen is looking for an experienced and proactive Digital Development (Technical) Lead to take ownership of the infrastructure, development, and delivery of our flagship platforms—Box of Broadcasts (BoB) and TRILT. You will lead a small in-house development team, play a hands-on role in regularly delivering new features and optimise our AWS environment. Working closely with our Digital Product Design Lead, you will help shape and improve services that support post 16 educators and learners across the UK.
Role Overview
Job title: Digital Development (Technical) Lead
Salary: £49,600 (£62,000 FTE)
Hours: 28.8 hours/week (4 days, 0.8 FTE)
Contract: Permanent
Location: Remote
Reports to: CEO
Line management: 2 x Full Stack Developers
What you will be doing
- Leading the technical development and ongoing improvement of our AWS-hosted platforms
- Designing and managing secure, scalable, and cost-effective cloud infrastructure
- Maintaining system health through proactive monitoring, debugging, and deployment
- Writing clean, maintainable code and delivering new features aligned with the product roadmap
- Embedding accessibility, performance and cross-device compatibility in all development work
- Managing and mentoring a small team of Full Stack Developers in an agile, remote-first environment
- Supporting product design, sprint planning, and collaboration across the organisation
- Ensuring good documentation, cost control, and data protection compliance
What we are looking for
- Proven experience in a senior full stack development role
- Strong working knowledge of AWS services (EC2, S3, RDS, CloudFront, Lambda, IAM)
- Skilled in delivering technical features from design through to deployment
- Confident leading teams and providing technical mentoring and code review
- Experience working across functions, especially with product and design teams
- A commitment to user-centred design, accessibility, and good development practices
Bonus if you have:
- AWS certifications (e.g. Solutions Architect or Developer)
- Experience with educational or streaming platforms
- Familiarity with WCAG and accessibility standards
- Knowledge of data protection, privacy and GDPR in a cloud context
- Understanding of audiovisual technologies and copyright considerations
This is a brilliant opportunity to make a lasting impact on platforms used by thousands across education—while working in a flexible, supportive, and mission-led environment.
About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.
We are on a mission to empower post-16 education worldwide.



Job Title: Services Manager
Hours: 21 hours per week
Salary:
- £23,380 per annum (£38,966 full time equivalent)
Work Location: Balham (London)
Are you passionate about supporting and empowering unpaid Carers?
Do you have experience of managing frontline services and staff?
If so, this could be the job for you!
This is a fantastic opportunity to join a dynamic team that provides a range of support services to unpaid Carers in Wandsworth. We require an experienced, motivated and proactive manager for this post.
About The Role:
As a member of the Senior Leadership Team (SLT), you will share collective responsibility for managing Wandsworth Carers’ Centre (WCC) services and delivering its strategic goals.
You will be directly responsible for the management of frontline support staff (currently 3 in number) and for the volunteers aligned to those staff members/services. You will provide advocacy, referral and ongoing practical and emotional support to Carers through individual and group work as required, facilitating the monthly Male Carers peer support group and overseeing the volunteer led Male Carers Social group.
You will work collaboratively with other local agencies delivering training and undertaking outreach and in developing and maintaining partnerships and referral pathways that support Carers’ health and wellbeing.
You will share responsibility for improving, developing and growing the services to ensure that they continue to effectively meet changing needs. This will include generating new ideas for services and projects and writing fundraising applications.
Key Requirements Include:
-
Experience of delivering front line services and managing staff
-
Experience of developing service plans and project development
-
Outstanding organisational and communication skills, excellent IT skills and experience of report writing.
-
The successful applicant will be able to manage conflicting demands with tight deadlines and be a key team player.
About Wandsworth Carers’ Centre:
We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more. In short, we are the Carer's friend and advocate, often helping Carers through difficult times.
Wandsworth Carers’ Centre is an inclusive employer. We are committed to building a diverse organisation that represents the communities we serve and ensuring equity and inclusion in everything we do.
Benefits of working for Wandsworth Carers’ Centre:
Friendly team and working environment, some remote and office-based work, annual leave starts at 26 days increasing to 31 days plus bank and public holidays, contributory company pension, ongoing training and development opportunities and an employee assistance program.
Interviews are scheduled to take place on the 02nd and 03rd September.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised close date.
Please submit a cover letter detailing why you would like to work at Wandsworth Carers' Centre and what makes you suitable for the role.
The client requests no contact from agencies or media sales.
Project Indigo Lead
Service: Project Indigo
Salary: £40,669 - £44,933 FTE per annum, inclusive of Inner London Allowance (£24,401.40 - £26,959.80 per annum for part-time 22.2 hours a week)
Location: Hackney E9 - The role is 3 days per week, with flexibility for up to 1 day per week homeworking. Our office space is wheelchair accessible.
Hours: 22.2 hours per week (part-time)
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
Project Indigo is the LGBTQIA+ youth service based out of Off Centre at Family Action. We have been running a weekly LGBTQIA+ youth group since 2012, and have since developed our offer to include 1-to-1 key work sessions, and more recently, 1-to-1 specialist therapy, and a mentoring training programme. We are proud to be a LGBTQIA+ led and youth-centred service, creating a safe and welcoming space for young LGBTQIA+ to meet each other, try new things, and get support and advice on issues impacting them.
We are looking for an experienced and dynamic leader for our transformative LGBTQIA+ youth project. This is an exciting opportunity to make a real difference in LGBTQIA+ young people’s lives, leading a dedicated and passionate team.
Main Responsibilities:
- To lead on planning and facilitating group sessions, activities and trips for the Project Indigo group. Planning to incorporate the views and interests of members and develop opportunities for partnership working.
- Managerial responsibilities, including line management, budget management, monitoring and evaluation
- Developing and delivering strategic projects within the City and Hackney CAMHS Alliance to promote LGBTQIA+ inclusivity
Main Requirements:
- Strong experience in LGBTQIA+ youth work, and understanding intersecting social issues impacting young LGBTQIA+ people
- Understanding of best practice for supporting young LGBTQIA+ people and promoting LGBTQIA+ inclusivity within youth services
- Management experience on multi-faceted projects; strong leadership skills, ability to take initiative, and work effectively to manage competing priorities
- Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced Check Child and Adult Workforce with Children and Adults Barred Lists.
- In accordance with Schedule 9 of the Equality Act 2010, there is a Genuine Occupational Requirement for the successful candidate to identify as a member of the LGBTQIA+ community.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro rata)
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
- Follow the link to our website and apply via our Careers Hub by filling out our digital application form.
- Closing Date: Friday 5th September 2025 at 23:59
Interviews are scheduled to take place in early October.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities and disabled candidates as well as LGBTQIA+ candidates, because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
Legal Services Lead
An exciting opportunity has arisen for a Legal Services Lead to join the Chief Executive's Office. Your role is to provide general legal advice; to act as commercial counsel, assisting in reviewing and drafting commercial contracts, ensuring these are fit for purpose and to manage any potential commercial disputes.
This role is not open to sponsorship.
Role Requirements
- Providing accurate, relevant and timely advice to the organisation on a wide range of legal topics that relate to the organisation.
- Managing and mitigating legal risks by designing and implementing organisational policies and procedures as well as providing in-house legal templates.
- Ensuring compliance with all laws, rules, regulations and statutory guidance that apply to the business including any changes that may arise from time to time
- Drafting, reviewing, and supporting with the negotiation of various commercial contracts and agreements including retail shop leases.
- Providing timely, accurate and commercially responsive advice to CEO, SLT, senior managers and trustees on both a formal and informal basis.
- Communicating with and managing third-party bodies such as regulators, external counsel or auditors.
- Promoting legal, compliance and risk management best practice throughout the organisation.
- Designing and delivering legal training to the organisation.
- Providing advice on the effective management and protection of The Children’s Trust intellectual property.
- Providing advice on the effective management and protection of The Children’s Trusts employees.
- Providing support with coroner’s inquests including instructing external counsel, liaising with the Coroner’s Office and conveying legally privileged advice to the SLT and trustees as appropriate.
- Supporting colleagues with the development and implementation of a contracts management process, contracts playbook (set of standard templates) and central contracts database.
- Managing the legal services budget.
- Undertaking other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
Interview Date: 1st stage Interviews held 4th – 7th August
PLEASE READ CAREFULLY – ‘How to Apply’
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a bold and values-led Advice Manager to lead our advice service and play a key role in driving forward our vision of an inclusive, rights-based society.
About Us
Richmond AID is a user led disability rights charity working towards a world where disabled people are treated with dignity, respect, and equality. Our advice services provide essential support on issues like benefits, housing, discrimination, access, and more — but our work doesn’t stop there. We use what we learn from people’s experiences to challenge injustice, influence policy, and campaign for change.
About the Role
As Advice Manager, you’ll take a strategic lead on developing our advice service to ensure it is accessible and high-quality, and also actively challenge the root causes of inequality. The Advice Manager will have wide ranging responsibilities for the performance, quality assurance and development of internal advice services and will be responsible for achieving and evidencing high quality positive outcomes for service users.
You will Manage our advice teams: Information Navigation, Benefits Advice, Money Advice and our benefits advice contract with South West London and St Georges. We also administer a number of grants on behalf of local grant giving charities and the local authority and you will manage the administration of these grant funds.
We currently have 14 advisors across our advice teams including 2 team leaders in our Information Navigation (general advice) and South West London and St Georges benefits advice team, it is currently 8 direct reports.
As a key member of our management team you will work closely with other managers. You will also take a lead on Safeguarding and Data protection across the whole organisation and deputise for the CEO as required.
As our Advice Manager, you’ll take the lead in shaping and strengthening our vital advice services by
- Managing, supporting and inspiring a team of skilled advisers and volunteers.
- Developing and leading a high-quality advice service that meets the requirements of the Advice Quality Standard (AQS) and that is responsive, inclusive, and empowering.
- Embedding systems for monitoring and evaluation, using data, outcomes, and client feedback to improve quality and impact.
- Driving service improvements, streamline processes, and ensure compliance with relevant standards.
- Championing the voices of disabled people, feeding insight from frontline work into our policy and campaigning.
- Ensuring the service contributes to social justice, tackling systemic barriers and inequities through both individual casework and broader change.
- Representing the organisation externally including meeting and influencing local stakeholders including local councils, funders and advice organisations.
About you
You’re an experienced advice professional and a passionate advocate for social justice. We need someone with experience of working in an advice and representation role and with experience in managing a busy advice team. You understand the power of high-quality advice in changing lives — and the importance of using that insight to shift systems.
You will bring
- A strong track record in managing or coordinating advice services (e.g. welfare rights, housing, disability support).
- A strong understanding of the social model of disability and a commitment to its principles.
- Experience in quality assurance, monitoring, evaluation and using feedback to improve services and experience in managing safeguarding and managing data protection.
- Experience in report writing to commissioners and funders.
- An ability to influence decision makers and develop effective partnership working.
- Knowledge of the rights and experiences of disabled people, and the structural barriers they face.
- Excellent leadership and team management skills.
- A collaborative approach and a commitment to equity, inclusion, and continuous learning.
- The ability to link frontline experience to wider campaigning and policy change.
What We Offer
- A collaborative and inclusive team culture.
- Commitment to your professional development and wellbeing.
- The chance to make a real difference in individual lives — and the wider fight for equality.
- 25 days leave plus 8 bank holidays
To apply for this role, please send your CV and a covering letter of up to 2 sides of A4 stating how you meet the Essential and Desirable criteria in Experience and Knowledge section of the Job description.
We will not consider applicants that do include a cover letter. Please ensure you tailor your cover letter to the Job Description and your experience.
We actively welcome applications from Disabled people and those with lived experience of disability. We are committed to building a diverse team and strongly encourage applications from underrepresented groups. Disabled candidates that meet the minimum criteria will be invited for interview. Please advise if have a disability or long-term health condition for consideration.
Richmond AID will empower disabled people to achieve greater independence and choice by providing a range of services and support.





Birth Companions is a charity that supports women experiencing multiple disadvantage during the perinatal period in the community in London and the southeast, and in prisons across the country.
Our work aims to improve the lives of mothers and babies by:
- improving the mental health and well-being of pregnant women and new mother
- enabling new mothers to give their babies the best possible start in life
- empowering women to fulfil their potential through engagement
- driving improvements in the local and national policy and practice that impacts on mothers and their babies.
By working towards these aims, we hope that all women who face disadvantage and inequality during this crucial point in their lives will have the support they need to give their baby the best possible start, and to fulfil their own potential, whatever their circumstances.
Birth Companions’ values have shaped the organisation’s approach from the outset and are still as important to us as ever. We are a women’s organisation built on feminist principles, delivering woman-to-woman support. Choice, empowerment and protecting women’s rights have always been central to the way we work. Through the work of our staff and trained volunteers we offer practical and emotional support before, during and after birth. We work in a woman-centred way that is trauma-informed, flexible and non-judgemental, basing our support on what a woman tells us she needs.
Work across our frontline services shows us what matters to women, and where things can and should be better in the care they receive from others. Based on these insights, we commission academic and peer-led research and direct the attention of local and national policy-makers, commissioners and service providers to what needs to change, and how. Everyone at Birth Companions plays a role in this. Communication and collaboration between our frontline practitioners, policy and engagement staff and the women in our Lived Experience Team means we are able to identify and monitor issues and themes and draw on learning in order to feed them into conversations with senior stakeholders across maternity, criminal justice, social services and immigration. In this way we ensure our policy and influencing work is rooted in the day-to-day experiences of women and what will make most difference to them and their babies.
The Criminal Justice Services Manager will manage and develop all aspects of Birth Companions’ criminal justice-based services and line-manage the criminal justice services Coordinators, (currently three staff members but this likely to increase as we expand our services).
They will develop and maintain strategic partnerships with other relevant agencies and ensure the successful delivery of services through internal monitoring and evaluation, external evaluation and the charity’s governance structures.
The Criminal Justice Services Manager will be responsible for contributing to the development and implementation of new prison and wider criminal justice system-based services through stakeholder engagement and service design where opportunities are identified.
The Criminal Justice Services Manager will also contribute to the policy, engagement and strategic work of the organisation where appropriate.
The client requests no contact from agencies or media sales.
We're looking for a detail-oriented, proactive and collaborative Service Manager to join our Mental Health Service in Lambeth.
£41,000.00 per annum, working 40 hours per week.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
The Independent Living Medication Support Service (ILMSS) in Lambeth is a community-based floating support service designed for adults with primary mental health needs and often dual diagnoses.
The service aims to help individuals stay well, avoid hospitalisation, and live independently in the community. The service provides one-to-one support in customer's homes to build awareness, routines, and skills for medication management. Furthermore, it aims to support customers with housing, benefits, and social issues through short-term interventions.
As Service Manager for the Lambeth ILMS service, you will lead a dynamic team delivering floating support to 105 customers and medication support to 35 customers across the borough. Leadership and competence development in direct reports is a key responsibility of the role. Post-holders may also carry client group specialism responsibilities, linking in with other Managers and Head of Services to ensure focused integration of specialisms across the whole organisation.
The working pattern for this role is primarily Monday to Friday, 9 am to 5 pm, with occasional requirements for weekend and out-of-hours work to meet service needs.
For a full job description, please visit our website.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Essential:
Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
Desirable:
Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
At Stewardship, our mission is to activate joyful generosity — enabling Christians to support the causes they love, exactly when they need to. Our givers manage most of their finances through apps, and we believe their generosity should be just as intuitive. Our iOS Giving app has already seen strong engagement, and we are currently in the process of re-platforming it into React Native to support a more scalable and maintainable future.
We’re looking for an experienced Lead React Native Developer to take over from this re-platforming work and carry it forward — refining and extending the app, while also setting the direction for how we build future mobile apps. You’ll be the first dedicated React Native developer on the team, so the role offers both the autonomy to shape our mobile stack and the opportunity to grow into a leadership position as we expand the team.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
• Active membership of local church congregation.
• An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.