Service development manager jobs in stonebridge, greater london
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Friends of Moorfields
The Friends of Moorfields is a registered charity supporting the patients and staff at Moorfields Eye Hospital, a world centre of excellence for the specialist treatment of eye diseases.
The Friends provide a range of services to support the work of the hospital by managing the volunteer service, hospital shop and patient information hub.
The Position
The Shop Supervisor is an essential role, responsible for supporting the management of the Friends shop at Moorfields City Road, including customer service and cash management.
The post-holder will be an all-rounder; someone who is comfortable working on their own initiative, is well organised, numerate, and who enjoys the challenges of supporting a small and friendly team. They will be supported to grow and develop in this role, through an active approach to training and development, and through a positive and empowering working environment.
Key Accountabilities:
1. Supervise the Friends Shop for 15 hours per week (11am - 2pm daily), plus full-time cover when Business Development Manager is absent due to annual leave or illness.
2. Support the Business Development Manager in all aspects of the smooth running of the shop, including promoting the shop as central source of information about ‘The Friends’.
Helping to ensure that everyone who comes to Moorfields, for whatever reason, has the best possible experience.
The client requests no contact from agencies or media sales.
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About World Physiotherapy: World Physiotherapy is a leading international professional association and UK Registered Charity. Founded in 1951, we represent the global physiotherapy profession and are dedicated to advancing our profession, advocating for universal access to improve health and wellbeing.
The role: World Physiotherapy is seeking a dynamic and experienced development programme manager to lead and manage our portfolio of development projects and initiatives. The ideal candidate will be responsible for overseeing the planning, implementation, and tracking of specific short-term projects or a series of long-term projects, with the aim of advancing global physiotherapy practice.
Key responsibilities:
· Project leadership: Plan, manage and evaluate international development projects (25–40% travel)
· Cross‑functional collaboration: Align programmes with events and membership activities; partner with marketing, finance and HR
· Fundraising and reporting: Draft grant applications; compile narrative and financial reports to funders
· Risk and compliance: Conduct risk assessments; ensure adherence to internal policies and donor regulations
· Communications: Develop project updates; represent World Physiotherapy at global forums
Requirements:
· Degree in public health, international development, social sciences or related field; project management qualification desirable
· 5+ years’ experience managing international development or capacity‑building projects
· Strong grant‑writing, report‑writing and stakeholder‑management skills
· Proven ability to multi‑task, work under pressure and drive cross‑team collaboration
· Familiarity with donor compliance, risk management and low‑resource contexts
· Fluent English; additional language (eg French, Spanish) a plus
What we offer:
- A vibrant, international work environment committed to global health improvement.
- The opportunity to make a significant impact in advancing physiotherapy standards worldwide.
- A competitive salary and the flexibility of a hybrid/remote work arrangement.
How to apply: Interested candidates should submit their CV and a cover letter detailing their suitability for the role to Charity Jobs link . Applications must be received by 09/05/2025.
World Physiotherapy is dedicated to fostering an inclusive environment that reflects our diverse membership. We adhere to best practices in equity, diversity, and inclusion in our recruitment process.
Join us and contribute to a connected global community dedicated to health and wellbeing through physiotherapy!
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.



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Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.
At the heart of Emmaus Greenwich is our companions. Companion is the name given to those who live in an Emmaus community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps our companions to regain lost self-esteem and the confidence needed to get back on their feet.
Some of the things that we are looking for in our Community Manager:
- The ability to focus on impact and deliver results.
- Experience of planning, developing, and managing support services for clients with support needs.
- Knowledge and understanding of Strength-based practice and Trauma informed care.
- Knowledge and understanding of In-form client management system.
- Experience of managing the performance, learning and development of staff.
- Knowledge and understanding of homelessness issues.
- Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.
- A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential
Some of the things you would be responsible for as a Community Manager:
- Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.
- Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.
- To manage support relating to Companion’s needs regarding their daily living requirements, physical and mental health, safety and personal development.
- To assist and encourage Companions to move into independent accommodation where appropriate
- Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation’s Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.
- Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.
- Assist the Multi Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements.
So, if you hold optimism for change, advocate for social justice and have in-depth understanding of challenges faced by people with experience of homelessness and migration and have a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do. We would particularly welcome applications from candidates with experience of trauma informed practice, asset-based approaches, quality assurance frameworks or from a background of supporting vulnerable adults into work; experience of working in partnership with a range of agencies to coordinate activities and initiatives and achieve positive outcomes.
Emmaus Greenwich supports people to move on from homelessness




This role involves managing key operational and governance functions, supporting the Executive Director and President, and ensuring the smooth running of various committees and Special Interest Groups (SIGs). The Executive Administrator will also assist with the ABN fellowship scheme.
Key Responsibilities of the Executive Administrator
Executive & Governance Support
- Provide administrative support to the Executive Director and President.
- Manage the President’s inbox, responding to or escalating queries as appropriate.
- Coordinate and schedule meetings, including preparing agendas and drafting and distributing minutes.
- Process and track expense claims for the Council and Executive team.
- Organise bookings for the President, including travel, hotels, and restaurants.
Committee & Fellowship Support
- Provide full administrative support to the Services Committee, including scheduling meetings, preparing documents, and taking minutes.
- Undertake projects for the Services Committee as required, including data analysis
- Assist Governance & Grants Manager with the administration of the ABN Fellowship Programme, including maintaining records and supporting application and review processes.
- Liaise with Special Interest Groups (SIGs) on behalf of ABN
Financial & Operational Support
- Ensure office supplies are maintained, including stationery and consumables
- Assist with financial administration, including processing expenses and payments.
- Liaise with finance teams to ensure smooth financial operations.
- Deputise for Website & Finance Officer in their absence
- Assist with budget tracking and financial reporting as required.
The ABN has a small office team, and all staff members are required to take on duties outside of their main job description from time to time.
Skills & Experience Required
- Previous experience in an administrative or executive support role
- Ability to work in a small team
- Proficient in Microsoft Excel
- Strong organisational skills with attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and work under pressure
- Experience handling financial processes, such as expenses and budget tracking
- Proficiency in Microsoft Office and administrative systems
- Desirable: Experience in a membership organisation or medical association
- Desirable: Experience of the medical, healthcare or research sectors is welcomed
Why Join Us?
This is an exciting opportunity to work in a dynamic and impactful role supporting professionals in neurology. The ABN offers a collaborative work environment with opportunities for professional growth and development.
If you are a proactive administrator looking to take on a varied role within a prestigious medical association, we encourage you to apply.
Benefits
- 28 days annual leave + 8 public holidays (pro-rata)
- Additional annual leave days after 3 years of service
- Generous pension contributions: you put in 1%, we’ll put in 10%
- Professional development programme including regular 1:1s, appraisals and training opportunities
- Hybrid working and flexible hours
- Time off in lieu for ABN event attendance
Commitment to Equality Diversity and Inclusion
We are an equal opportunities employer and are committed to creating a diverse and inclusive workplace. We welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
The client requests no contact from agencies or media sales.
We're looking for a talented Individual Giving Manager to join our small team. The role will be responsibile for the delivery of our excellent supporter stewardship, care and retention programmes, whilst driving fundraising growth.
The Individual Giving Manager will be responsible for the development and delivery of Women for Refugee Women’s (WRW) individual giving fundraising strategy, including through a variety of income streams such as regular gifts, High Net Worth giving, corporate support, events, and legacies; to develop and deliver WRW’s support engagement journey in order to generate income from individual donors and to develop strong and long-lasting supporter relationships; to oversee and develop our stewardship retention programme; and to contribute to WRW’s overall fundraising strategy and income generation.
The client requests no contact from agencies or media sales.
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Capital Project Manager – St George the Martyr, Bloomsbury
Salary: £50,000 p.a.
Contract: Fixed term to May 2027 (potential to extend)
Location: Hybrid – based at St George the Martyr, Queen Square, 3 days per week
Hours: Full-time (35 hours/week)
Annual Leave: 25 days + public holidays
Pension: Employer contribution of 3%
St George the Martyr, is an architecturally significant Grade II* listed church in Bloomsbury and an important part of London's Georgian and Victorian Heritage. We are seeking an experienced and highly motivated Capital Project Manager to lead the Development Stage of a major conservation and improvement project funded by the National Lottery Heritage Fund. This is a unique opportunity to shape the future of one of London’s most important historic churches and play a key role in its restoration and renewal.
About the Role
As a Client Project Manager, you will play a key role in the delivery of our vision for the future of St George the Martyr, including saving the church, classed as Heritage at Risk, and creating a welcoming, active and inclusive church that engages people traditionally under-served by heritage. You will be responsible for managing and coordinating all areas of the PCC’s activity in the Development Stage of the capital project, supporting a team of specialist consultants and the Design Team. Working closely with the Rector and Project Board, you will lead the internal and external project team, ensuring the Client’s interests are represented throughout.
About You
Key responsibilities include:
- Leading and managing all aspects of the capital project on behalf of the client.
- Coordinating and procuring the multi-disciplinary project team and consultants.
- Managing the project budget, reporting to funders, and ensuring compliance with funding agreements.
- Acting as the key liaison with stakeholders, funders, and the Project Board.
- Overseeing design development, procurement, risk, and programme delivery.
You will need:
- Strong project management skills, ideally with a recognised qualification (e.g., APM, RICS, PRINCE2).
- Experience delivering multi-million-pound, heritage-focused capital projects.
- Understanding of heritage and faith sectors, particularly Church of England contexts.
- Excellent communication, stakeholder engagement and facilitation skills.
- A strong commitment to inclusion and community involvement.
For a full understanding of the role and responsibilities, please see the job description.
We are an equal opportunities employer and welcome applications from all suitably qualified individuals
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
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Who are Guts UK Charity?
Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.
We are the only UK charity funding research into the digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.
Our mission is simple: to improve the lives of millions of people affected by digestive conditions
The role of Finance Manager
The Finance Manager will oversee the finance operations and lead on the preparation of management accounts, budgets, funding requests and internal and external reporting. The Finance Manager plays a crucial role in helping the Board and leadership team understand their performance and their ability to deliver an ambitious growth plan over the next five years. This job presents a great opportunity for someone experienced with charity management accounting and reporting who has a keen eye for detail and process improvement and a desire to be part of a charity that’s only going to get bigger and more influential!
Our ideal candidate will:
- Have significant experience with finance operations, management accounts, reporting and budgeting in a charity or NFP organisation
- Have a sound understanding of accounting practices, policies and Charity SORP
- Have experience supporting with the financial aspects of trust, grant and partnership applications
- Want to work hands-on as part of a small, dynamic team
- Have a passion for our cause, and a desire to advance the work that we do as a charity
The Finance Manager is one of just 3 members of the Finance & Operations team including the COO and the Finance & Administration Officer. We’re looking for someone dynamic and driven who likes to work autonomously, solve problems pragmatically and plan and organise their time effectively.
Location
We have offices in London and Huddersfield which are easily accessible by road or public transport. We support hybrid working but attendance in one of the offices [dependent on your location] is required on an average of 1 day per week. If you are interested in the role but have queries about office-base requirements, please contactus to discuss.
Please see the attached detail job pack for further information and how to apply.
Our vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need




The client requests no contact from agencies or media sales.
- Location: Remote
Salary: £38,000-£42,000
Contract Type: Permanent
About Police Care UK
Police Care UK traces its roots back to 1926 following the merger of the charities Police Dependants’ Trust and the National Police Fund. Our mission is to reduce the impact of harm on police and their families across the UK.
The Charity is currently undergoing a period of growth and development and has transformed from a traditional benevolent organisation to a leader in the blue light sector. This exciting phase is allowing us to expand both our services and our reach. With our office based in Woking, Surrey, we operate throughout the UK to deliver groundbreaking research, innovation, and evidence-based action that supports the police community in coping with the impact of policing. Our work has included targeted projects within police forces aimed at improving wellbeing as well as providing emotional and financial support to serving and veteran officers, staff, and their families.
Who We’re Looking For:
We are seeking a proactive and highly self-motivated Fundraising Manager to join our team at Police Care UK and make a critical contribution towards our combined annual fundraising target of approximately £1 million.
With knowledge of the funding landscape for first responders, police, mental health, or wellbeing causes, you will take direct responsibility for income from Trusts & Foundations, Major Donors, and legacy fundraising, alongside oversight of our challenge and community events.
With strong research and writing skills, you’ll identify new funding opportunities and produce compelling, high-quality applications. You’ll also bring excellent relationship-building abilities, managing key donor relationships with care and ensuring grant compliance to maximise impact and income.
If you have a strong track record in securing significant income from trusts, foundations, grant-making bodies and major donors, and a commitment to improving mental health outcomes for those who serve, we’d love to hear from you.
Main Responsibilities:
- Develop and deliver a trusts and foundations fundraising strategy to meet agreed income targets.
- Research and identify new funding opportunities from trusts, foundations, and statutory sources.
- Write compelling, tailored funding proposals, applications, and reports.
- Work closely with finance and clinical teams to monitor and report on grant expenditure.
- Organise meetings, presentations, and site visits to engage and inspire funders.
- Provide timely updates, reports, and impact statements to funders.
- Build and maintain strong, personalised relationships with major donors through regular communication and engagement.
- Plan and deliver an effective legacy marketing strategy.
- Champion Police Care UK and the support it provides to our police, their families and the wider police service.
Experience:
- Proven experience in securing significant income from trusts, foundations, or grant-making bodies.
- Experience of raising substantial fundraising income and achieving performance targets.
- Building and nurturing relationships with grant-making bodies.
- Setting and achieving ambitious income targets from major donors.
- Experience or understanding of effective legacy marketing and administration processes.
- Working with the marketing team to showcase donor impact through storytelling and recognition opportunities.
- Working effectively with a wide range of internal and external stakeholders.
- Demonstrable experience of setting, managing and delivering against budgets, reporting on KPIs, variances and re-forecasting.
- Managing multiple deadlines and working under pressure.
Knowledge:
- Knowledge of the funding landscape for first responders, police, wellbeing and mental health causes.
- Understanding of financial budgeting and grant compliance.
- The regulatory environment for charities, Gift Aid, Fundraising Code of Conduct.
- Proficiency in fundraising databases and Microsoft Office.
Skills:
- Exceptional communication skills.
- Strong research skills to identify new funding opportunities.
- Preparing compelling, tailored proposals to inspire significant philanthropic gifts.
- Analyse donor trends and provide insights to enhance major donor fundraising strategies.
- Maintain a pipeline of prospects and manage a calendar of funding applications and deadlines.
- Strong relationship-building skills with funders and internal stakeholders.
- Ability to craft persuasive funding applications.
Additional:
- Pro-active and highly self-motivated.
- The ability to change and adapt to changing needs and circumstances.
- Ability to work collaboratively and to support a skill sharing agenda.
- An empathy with the police service and the welfare needs of police officers and their families.
Hours of work: The basic hours of work are 35 hours, Monday – Friday
Location: Remote
How to Apply: If you’re ready to join a forward-thinking charity that values innovation, empathy, and collaboration, we’d love to hear from you. You will need to submit your CV and a detailed cover letter explaining why you’re the right fit for this role. Applications are assessed on a rolling basis, so please apply as soon as you are able.
Limitations
This job description is neither exclusive nor exhaustive. The duties and responsibilities may vary from time to time in the light of changing circumstances in consultation with the jobholder.
The jobholder will be required to work within the rules and regulations of the Charity and accept the authority of the Chief Executive, who has the discretion to delegate authority to the jobholder and to withdraw it.
Equal Opportunities Policy
The Charity is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. The Charity is committed to providing equal opportunities in employment, and we will not unlawfully discriminate against job applicants, employees of the Charity, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins) religion or belief, sex or sexual orientation.
REF-221397
The purpose of your role
We are looking for an energetic policy and corporate affairs professional to join the Police Now team and play a key role in shaping understanding of our programmes, build support amongst stakeholders, and lead the conversation on police reform and culture change.
Police Now’s mission is to transform communities, reduce crime and increase public confidence in policing. You will be instrumental in identifying and offering great opportunities to showcase the best of Police Now's work with Ministers, officials, MPs, Peers, committees, All-Party Parliamentary Groups, and other policy stakeholders and influencers. You will use your skills in advocacy and effective communication to increase awareness of and support for what we deliver, and be an effective partner to the Government demonstrating delivery of their 13,000 neighbourhood policing pledge and the difference good local policing makes to communities.
Key responsibilities
- Establish yourself within Police Now as a source of expert political advice and guidance in handling sensitive issues and relationships, working to protect and enhance our reputation.
- Be curious about police reform, be actively contributing on external thinking about this and ensure Police Now colleagues are kept abreast of key developments.
- Provide expert policy advice to officials at the Home Office, other Government Departments, and Parliamentarians on the work of Police Now through contributions to White Papers and Committee Investigations.
- Be proactive in looking for opportunities for Police Now such as organising visits, participating in roundtables, and playing an active role in relevant conferences.
- Ensure that Police Now fulfils its obligations to Government in return for public investment and is responsive to the needs of the Home Office and other organisations. You will provide accurate information for answers to Parliamentary Questions in a timely manner, input for Ministerial briefings and correspondence and advice on police and skills policy issues to the Government as appropriate.
Key Requirements
- Experience of influencing and advocating within a policy and public affairs environment, you will be confident in communicating with senior stakeholders.
- Engage Ministers, MPs, Mayors, Police and Crime Commissioners and their teams in a way that enhances Police Now's reputation as an expert, insight-led organisation with a strong record of delivery that represents excellent value-for-money.
- You will have a strong understanding of Westminster, Whitehall and the Mayoralities and build good working relationships with key decision-makers. Some experience of media handling around public policy issues is desirable as you will work closely with the communications manager at Police Now.
- Essential skills are the ability to write well, communicate effectively and be confident in engaging senior stakeholders. A demonstrable interest or background in policing or related public services would be of assistance in working with internal stakeholders.
- Above all, you must demonstrate for a passion the Police Now mission, be proactive in identifying opportunities to share Police Now's impact, and be a great team player.
What you'll get from us
- A bright, airy and modern office in Zone 1.
- Competitive salary of £53,500-£58,000, per annum, pro rata (dependent on experience and inclusive of London weighting).
- Flexible working.
- 27 days holiday each year, plus bank holidays.
- A range of hospitality discounts.
- Access to coaching through our online platform, Kinhub, to support your wellbeing and career goals.
- Access to our health cover provider, which includes healthcare benefits, an Employee Assistance Programme and discounts.
- Training opportunities for personal development.
- Participation in a pension scheme (with 6% employer contributions and 2% employee contributions).
Please note
The closing date for this role is at 9am on Tuesday 6th May.
Please note this role is London based with requirements to travel to our London office approximately 2-3 days per week.
Police Now’s mission is to transform communities, reduce crime and anti-social behaviour, and increase the public’s confidence in the police service

The client requests no contact from agencies or media sales.
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Understanding of safety planning
- Experience with de-escalation, recognising and mitigating risks.
- Experience of working with challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Good time keeping skills – Essential
- To attend all mandatory training including safeguarding and GDPR
- To work autonomously in a fast-paced environment and under pressure
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative support to the team
- Attend reflective practice, clinical supervision, peer supervision and line management supervision
- Create and maintain good working relationships with partner agencies
- Follow workplans and actively participate in training and development
- Provide and manage resources for clients and staff
Person Specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approach
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours and on weekends
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
As one of two Regional Programmes Manager, you’ll inspire and lead a team of Senior Programmes Officers and Kinship Family Workers to effectively deliver high quality support services for kinship families across Greater London, the South of England and the Midlands.
You’ll do this by working in close collaboration with local authority teams who have commissioned our services and other funders where appropriate.
You’ll have accountability and ownership for ensuring we deliver impactful services for kinship carers and that we meet targets for our commissioned services. Working collaboratively with our other managers in other services, you’ll ensure we’re delivering high impact programmes.
You’ll ensure your team have real clarity and direction on their role and responsibilities - encouraging curiosity, learning and solutions-focused thinking. As a leader in the organisation, you are a key model for the team.
Your team will deliver the following programmes:
- Kinship Connected – in-person one-to-one support and support groups in the community
- Kinship Reach – remote one-to-one support and virtual support groups
- Kinship Ready – online workshops to prepare new and prospective special guardians for their role, as well as wraparound one-to-one support (in one local authority)
You will also manage a new role of Grants Officer - London, funded by the Aviva Foundation.
As one of our deputy safeguarding leads, you’ll be part of our key safeguarding structure. This means you’ll take ownership to make sure our people feel confident and well supported to demonstrate best practice and making sure safeguarding is everyone’s responsibility.
Key responsibilities include:
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Oversee the day-to-day running of programmes, supporting mostly home-based Senior Programmes Workers and Kinship Family Workers to ensure high quality, consistent and impactful programme delivery.
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Meet performance targets as directed.
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Create and keep developing processes and systems which support consistency across all programmes, ensuring good quality documentation and manualisation on Notion.so
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Develop quality assurance frameworks with other service managers and directors.
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Support your team to establish and deliver in-person and virtual peer support groups regionally and generate engagement with kinship carers.
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Line management and supervision of Senior Programmes Workers and Kinship Family Workers as required.
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Actively encourage personal development and support staff to deliver key targets and outcomes and ensure high levels of wellbeing.
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Work with the Director of Services and Digital, Head of Programmes and the Business Development team to develop proposals and present to local authorities to secure commissions.
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Manage the delivery of commissioned contracts through collaborative relationships with local authorities, ensuring targets are met.
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Manage the programmes and services within budget, in accordance with Kinship’s financial procedures and ensure the reporting of progress in line with funder requirements.
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Work actively and positively with other managers within Kinship to ensure sharing of best practice, problem solving, relevant connections and consistency of delivery across England and Wales.
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Act as a deputy safeguarding lead at Kinship
Essential requirements include:
- Substantial experience in managing a regional service or programme with high quality outputs (national experience desirable but not essential).
- Substantial experience of managing, developing and evaluating effective and innovative services for families experiencing crisis and experience in reaching ‘hidden communities’ and a commitment to equity, diversity and inclusion.
- Experience of leading and managing continuous improvement in changing contexts.
- Experience of governance and managing risk on high profile service delivery.
- Experience of ensuring that services are designed and led with user needs at the heart, ensuring that the voices of our kinship carers inform ongoing design and development of our programmes.
- High quality digital and data literacy and using technology to help us to be better in our processes. You’ll have to own Salesforce and be a massive champion for the team. You will be accountable for ensuring they use it well.
- Substantial experience of leading high-performing service teams including managing wellbeing, development and performance.
How to apply
In place of a cover letter, you will be asked to answer the following five questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.
- Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
- Please give an example where you have managed a successful regional programme or service (this could also be national). Please include scale, key performance indicators and outcome. What made it a success?
- What makes you a great team manager? Give one example of how you have supported teams and individuals to flourish and one example when you have had to step in to address behaviour or performance issues. (This is an opportunity to share your enthusiasm for supporting others to develop and deliver to a high standard. You can share evidence of how your approach has worked and how you’ve tackled challenges and difficult conversations along the way).
- Quality assurance and consistency is key to making sure our programmes deliver impact for our kinship carers. This includes ensuring your team are following processes, using our case management system effectively and have the tolls to do their role. Please describe how you would approach this at Kinship using a previous example.
- In this role you will be a deputy safeguarding lead at Kinship. This is a key role, the lives of kinship carers are incredibly complex. Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?
Key Dates
- Application deadline: Wednesday 30 April, 9am
- First interview: Online – Tuesday 6 May
- Second interview: In person (Vauxhall, London) – Tuesday 13 May (travel expenses covered if required)
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.
We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.
We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.
Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.
And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.
Join us. Together, let’s commit to change for kinship families.
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our Finance Manager is an essential part of the LRMN team. You will work with colleagues to set and manage budgets, maintain accurate financial records, manage all donor management activities, oversee our banking and ensure all financial and compliance requirements are met. This is an exciting opportunity for someone who wants to be part of a committed and passionate organisation.
LRMN is a thriving organisation and one of the most established refugee and migrants’ organisations providing services in London but focusing on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived trauma, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community.
We are currently working in a hybrid model. You would be expected to work at least one to two days/week from our office in Deptford.
For further information, please refer to our Job Pack.
To apply, please submit your CV and answer the application questions on Charity Job.
Deadline: 9am Monday 6 May 2025
LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.
If you have any questions about the role or your application or would like this information in a different format please do not hesitate to get in touch.
The client requests no contact from agencies or media sales.
Salary: £28,500 per annum
Hours: 35hrs per week, FTC until 30th September 2025 with possibility of extension dependent on funding.
Location: New Horizons, Guinness Trust Estate, Cadogan Street, London, SW3 2PF
Line Management: Head of Member Experience
Working with: Head of Member Experience, Centre Coordinator New Horizons and the wider Open Age team, Service Users, community organisations
Open Age is seeking a person who is the welcoming face of Open Age. They will be able to give our members the time they need, whilst juggling a busy workload. The person will have a friendly manner and remain calm when managing different priorities.
The role would suit someone who has a proven ability to multi-task, think of their own initiative and also enjoy being part of a team. Someone who can support a junior role and their development and training. The person will require competence in time management, organising workload/priorities and decision making.
About Open Age:
Open Age was established in 1993 and we’re now celebrating over 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own three centres and over 60 other community venues. Open Age’s array of activities improves the physical and mental wellbeing of our members.
What you get in return
You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.
We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday and occasionally additional paid leave over Christmas period is given.
Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution
Access to the Cycle to Work Scheme through salary sacrifice.
We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace.
Regular staff social events.
Training opportunities.
An inclusive work environment welcoming people from all backgrounds, sexuality, ability, race, ethnicity, gender and age.
Equal Opportunities:
Open Age is committed to promoting a diverse and inclusive community. We welcome applications from all backgrounds and experiences.
To apply for this position, please submit your CV and personal cover letter, without the use of AI, outlining your suitability for this role (no longer than one page). CV’s without covering letters may not be considered.
The closing date for applications is 9am Friday 9th May
Please email to ask about any reasonable adjustments you may need to be able to apply to this role.
Interview dates: Week of 12th May
The successful applicant will be required to undergo an enhanced DBS check.
The client requests no contact from agencies or media sales.
Are you knowledgeable and passionate about community and health? Could you recruit, lead and support a team of community volunteers to run fun and healthy living initiatives? Do you have the ability to take the unexpected in your stride? Then why not join us at SMART?
We are looking for someone that recognises the importance of good wellbeing for all, is capable of dealing with a wide scope of managerial areas, and can work with our local communty as our Public Health-funded Community Champions Manager.
SMART is a unique Chelsea-based charity, serving the local community in a supportive and flexible environment. We offer 28 days annual leave (plus paid bank holidays), a pension program, competitive salary, and additional benefits.
Think you'd be a good fit? Just click the Apply button, and send us an up-to-date CV, and a 2-page covering letter telling us why.
The closing date to apply is 15th May at 23:30, with interviews taking place on 23rd May.
The client requests no contact from agencies or media sales.
Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. We are looking for a Senior Innovation Manager (Scale) to join our Humanitarian Innovation Fund (HIF) team on a fixed-term contract until 31 March 2026.
In this role you will ensure high-quality, impactful innovation delivery while positioning Elrha as a global leader in humanitarian innovation. You will be responsible for the provision of strategic technical insights in the design and delivery of focused innovation initiatives and drive the strategic development and integration of innovation methods across our work.
If you have substantial experience in innovation delivery and practice, with a focus on impact, we are keen to hear from you. We welcome applicants with development, social and humanitarian innovation experience.
Your application will need to demonstrate:
- Substantial experience in innovation delivery and practice roles, including leading the design and delivery of innovation programmes with a focus on impact at scale.
- Deep technical knowledge of innovation theory and practice, specially including the area of scaling of innovation
- Proven understanding of the humanitarian and/or development system, including the challenges and key stakeholders within the sector(s)
- Excellent representation skills, including extensive experience facilitating workshops, speaking at events/meetings, and communicating effectively in a range of formats
- Track record of published research, guidance and tools on innovation theory and practice (academic and/or grey literature)
- An interest in the humanitarian or development sectors, ideally demonstrated through academic qualifications and/or paid or voluntary work.
Experience of working with grant making processes and systems would also be an advantage.
If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we'll give you every opportunity to succeed.
We offer:
- Remote working as standard – staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required.
- As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours.
- Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; 26-day basic annual leave entitlement with incremental increase depending on length of service (plus bank holidays), opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform.
- Please read through the Information for Candidates document for further information about working at Elrha including information about Our Values, Strategy, Benefits and Salaries.
Note for applicants:
- Candidates must have the independent right to work in UK, and be resident in the UK, at the time of appointment as we are unable to support visa sponsorship for this role.
- Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you. Applications without this information will not be shortlisted.
- Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.
- We reserve the right to close the advert early should we receive a very high volume of applications.
- We do not use recruitment agencies.
Closing date: 11:59am Thursday 8 May 2025
Interview date: Thursday 22 May 2025
A global organisation that finds solutions to complex humanitarian problems through research and innovation.




The client requests no contact from agencies or media sales.