Service management jobs

As part of an ambitious Business Development team, you’ll work closely with partners from the commercial, not-for-profit and government sectors to plan and implement activities that enable people to report crime without fear.

Reporting to the Head of Business Development, you will work collaboratively, whilst showing initiative and proactivity. Much of the work we do is cutting-edge for the sector and as such, we welcome creativity, curiosity and a solutions-based approach. 

The Account Manager position is very varied – liaising closely with Operations, MarComms and our Data teams and of course, at all times, overseeing and meeting partners, producing reports and writing evaluations. 

You'll find the job pack below, and you can apply via our careers page via the link.

Please note that you must submit both a CV and a covering letter to be considered for this role.

Please ensure that your application reflects your genuine voice and experiences that demonstrate your suitability for this role.

Are you looking to work with an organisation that is supportive and puts the need of the Young People that we support at the forefront of everything we do?

We are looking for a Senior Residential Manager and Responsible Individual to join our Children and Families Team.  You will be working across several of our Children’s Residential Services in Greater Manchester, being the designated Responsible Individual for these services you will work closely with the Registered Managers and their teams to ensure our services are evidencing best safeguarding practice and are judged Good or Outstanding by Ofsted.

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future. 

We are an employer that promotes a caring work environment and individual employee wellbeing with an excellent work / life balance. 

Location         Hybrid working across Greater Manchester 

Hours           37.5 hours – with some on call duty (£40 for weekdays, £80 for weekend days and £120 for Bank holidays)

Salary £55,184 - (£28.30ph) with 2 yearly increments

The Together Trust is committed to safeguarding and promoting the welfare of the people that we support and expects all our staff and volunteers to share this commitment.

If you are successful in your application, you will be employed under the job title “Principal Manager” as shown on the job description that is attached to this vacancy.

About the Position…

Our Senior Residential Manager and Responsible Individual supports the Head of Service in the delivery of the Trusts residential services for cared for children. You will oversee several services that provide support to vulnerable young people, working across a range of differing needs.

• Line-manage and support children’s residential registered managers to ensure high‑quality person‑centred care across all services.
• Ensure all registered children’s homes comply with standards, regulations, policies, and procedures, with effective systems supporting staff in delivering care.
• Act as the Responsible Individual for designated children’s homes or services.
• Lead quality‑assurance processes to maintain good or outstanding practice and clearly evidence outcomes for children.
• Ensure registered managers promote and safeguard the welfare and well‑being of children in residential care.
• Work with our People and Culture team to improve staff recruitment and retention, supporting managers with staffing matters including disciplinary, capability, practice concerns, and internal investigations.
• Promote the trust’s residential services externally, develop relationships with external stakeholders, support referrals and placements, and participate in relevant conferences and events.
• Ensure delegated budgets are managed in line with financial procedures and that each residential service meets income and expenditure targets.
• Maintain up‑to‑date knowledge of relevant legislation, including the Children’s Homes (England) Regulations 2015 and the Social Care Common Inspection Framework.

About the you…

Do you have the following skills and experience,

• Level 5 Leadership and Management for Residential Childcare of equivalent 
• Significant Children’s Residential experience as a Registered Manager or suitable equivalent, experienced in promoting high quality children’s residential services.
• Strong knowledge of childcare legislation and OFSTED inspection requirements.
• Extensive experience leading high-quality residential services for young people with complex social or health needs, understanding care planning, transitions, and leaving care.
• Demonstrated ability to build effective relationships with local authority officers and commissioners.
• Knowledge of leadership and management principles, including managing change and managing of service budgets, including income and expenditure.
• An analytical approach to report writing, continuing improvement of services and measurement of care outcomes.
• A full current driving licence – mileage will be paid at 45p per mile
• Up-to-date IT skills and the ability to use electronic recording systems (Clearcare) to improve service delivery.
• A flexible approach to work, including some weekend on-call requirements.

Benefits Include…

• 27 days’ annual leave plus 8 bank holidays, increasing to 30 days after 5 years and 33 days after 10 years.
• Generous pension scheme with 4% employer contributions and death in service benefit up to 6× basic salary.
• Occupational sick pay and family-friendly policies, including enhanced maternity, paternity and adoption leave.
• Discount and rewards platform with savings on retail, travel, insurance and more.
• Eligibility for the Blue Light Card.
• Proud to be a Real Living Wage employer.
• Refer-a-friend scheme with financial rewards.
• Extensive training and development, including apprenticeships.
• Long service awards, including cash gifts and additional leave.
• Wellbeing support, including Mental Health First Aiders and free weekly yoga (in person or online).
• Employee Assistance Programme available to you and adult members of your household.

To discover the full details of this rewarding role within the Together Trust look at our Job Description and Role Profile that are attached to this vacancy.

The Together Trust is committed to safeguarding and promoting the welfare of the people that we support and expects all our staff and volunteers to share this commitment.

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way, please talk to the Recruitment or HR shared service teams and we will do what we can do to support you

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).

This role will involve regulated activity.

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are recruiting a Community Outreach & Partnerships Officer to support the delivery of the Connect to Work programme across Kingston and Sutton. This is a full-time role (35 hours per week), working Monday to Friday, with core hours of 9.00am–4.30pm. Hybrid working is available, with a minimum of three days on site per week. Evening work may be required on occasion.

You will report to the Connect to Work Operations Manager and work closely with internal teams and local stakeholders to ensure the service is well integrated and reaches residents who will benefit most.

What you’ll be doing

If you were working with us, your days would be varied, outward-facing and rooted in partnership working. You would play a key role in building and maintaining strong relationships across Kingston and Sutton, working with local organisations to ensure eligible residents are identified, engaged and referred into the Connect to Work programme.

You would proactively engage with a wide range of partners, including Local Authority teams, Jobcentre Plus, health services, VCSE organisations and community groups. This would involve attending forums and partnership meetings, delivering tailored information sessions and presentations, and promoting the Connect to Work service so that referral pathways are clear, effective and aligned with contractual targets.

A central part of the role is ensuring Connect to Work is well integrated with existing local provision. You would work alongside partner teams, including co-locating where appropriate, to support warm handovers into the service and improve participant journeys. You would also identify gaps in local provision and work with internal colleagues to develop solutions that improve access and outcomes for residents.

You would manage and develop strong working relationships with key stakeholders, supported by the Operations Manager and Senior Integration and Partnership Manager. This includes maintaining regular 

communication with partners, contributing to partnership action plans, and providing updates on progress, impact and service developments. You would work collaboratively with internal teams to maximise opportunities for skills development, vacancies and sustainable employment outcomes.

Alongside outreach activity, you would ensure all work is delivered in line with contract requirements, safeguarding protocols and data protection standards. You would maintain accurate records of partnership engagement and referrals, provide timely updates and reports to support service monitoring, and contribute to internal meetings, service reviews and audits. The role also includes attending supervision, appraisal, training and development activities, and acting as a positive ambassador for the organisation by embedding its values in all interactions.

Above all, this role suits someone who enjoys working with people, building trusted partnerships, and helping communities connect with opportunities that support long-term employment and wellbeing.

What you’ll need

We are looking for someone who brings the following skills and experience:

• Experience of outreach, partnership working or community engagement within employment, health, social care or VCSE settings

• A strong understanding of the importance of integration and partnership working within employability programmes

• The ability to build and maintain effective working relationships with a wide range of stakeholders

• Confident verbal and written communication skills, with the ability to present information clearly and persuasively

• Strong organisational skills and the ability to manage competing priorities in a fast-paced environment

• Experience of working towards targets or outcomes while maintaining a people-centred approach

• Good digital skills, including Microsoft Office and the use of databases or CRM systems

• An understanding of confidentiality, safeguarding and data protection (GDPR) requirements

• A clear commitment to equality, inclusion and supporting people who face barriers to employment

The following experience and knowledge would be beneficial, but is not essential:

• Knowledge of Kingston’s local labour market, services and community networks

• Experience of working on government-funded employability programmes

• Experience of engaging people with mental health and/or physical health needs

• Experience of monitoring, recording or reporting on outreach and referral activity

What we offer 

• £35,000 per year 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

• Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What's next

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

Do you want to be part of the team leading a charity that has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?

Our mission at St. Hilda’s East is to equip our service users with the resilience to navigate modern life. We welcome everyone into our spaces and work together to deliver engaging activities, promote social contact and ultimately enrich lives. 

Located in Tower Hamlets, we welcome people of all ages to our large, friendly community centre in Shoreditch where we offer a wide range of activities promoting wellbeing and social connections. Our services include sensory play for Under-5’s, youth programmes, wellbeing activities for those experiencing mental health issues, bilingual advice, and activities to reduce social isolation and enhance physical and mental wellbeing for older people. We also run a day centre in Shadwell, where we care for elders from the Bangladeshi and other communities. 

We have a unique relationship with our founders, the Guild (alumnae) of Cheltenham Ladies’ College, we are located on the fringes of the City, and we generate income from hiring out space in our community centre. These opportunities make the Marketing & Fundraising Manager position varied and interesting, with plenty of possibility to grow and develop in the role. 

Job Purpose:

The Marketing & Fundraising Manager will play a key role in developing and implementing St Hilda’s East’s marketing strategy and will take the lead in organising fundraising events and securing funds from individual donations, and rental and room hire income.

They will lead on communications with external stakeholders through the development and implementation of SHE’s marketing plans and social media strategy. There will be a particular focus on strengthening our unique link with the Guild (alumnae) of Cheltenham Ladies’ College, as well as with parents and pupils of the school – to raise awareness of the impact of St. Hilda’s East and to organise joint events. The postholder will work alongside freelance fundraisers who focus on maximising grant income.

It is not essential to have experience in the non-profit sector; we would love to hear from you if you have experience in sales and marketing in a commercial environment and are looking to bring your talents to the charity sector.

This job is for you, if you:

• possess excellent writing skills and a passion for communicating our charitable mission, possibly moving into the charity sector for the first time
• have the ability to develop and mantain positive relationships with a diverse range of people including high net worth individuals, partners, colleagues, and service users 
• have a proactive and creative approach to solving problems and researching and developing new sources of income 
• have the ability to manage multiple priorities, effectively balancing operational and strategic expectations.

Benefits

Benefits include flexible working arrangements including the option to split some of your time between our office and home, 25 days annual leave, Learning & Development Support, and access to an Employee Assistance Programme.

Closing date for applications: 22nd February 2026 at 23:59

Our Recruitment Policy: St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.

#fundraising  #marketing    #fundraisingmanager    #marketingmanager

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

​

Brief role description:

​

The NST Client Advisor plays a key role in delivering the support centre function for the programme. Working closely with the Nova Support Team (NST), the Advisor provides initial advice, guidance, and assistance to Veterans who are at risk of contact with the Justice System or are involved in the Justice System.

​

​This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage).

​

​Some of your principal responsibilities will include receiving and triaging referrals for veterans who are at risk of, or involved in, the justice system, making timely first contact and completing initial registrations, and providing accurate advice and guidance while maintaining detailed records on the case management system.

​

As a NST Client Advisor, you will need experience in guiding and supporting individuals, strong communication and interpersonal skills, and the ability to work collaboratively with internal and external stakeholders while remaining highly organised and IT confident.

​

​Ideally, you will also have an understanding of the justice system, experience using Salesforce or similar CRM systems and a resilient and adaptable approach.

​

​Please note this role requires an Enhanced DBS check and Police Vetting (NVVP 2).

​

​Interested? Want to know more about the Charity? check out our Website.

​

Eager to know more the role? Have a look at the Job Description NST Client Advisor - Job Description.pdf

​

What’s in it for you? Check out our Benefits.

​

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Friday 20 February 2026.

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

​

​

Westway Trust is seeking a highly motivated and experienced Property Manager to manage a portfolio of commercial properties within the Trust’s estate and will be committed to working with a culturally diverse community.

You will possess extensive experience in property management, knowledge of property related legislation and commercial awareness, plus good knowledge of landlord and tenant related legislation, affecting commercial properties.

You’ll be a strategic, commercial and customer focused professional who will provide a friendly and efficient service to tenants, staff and other stakeholders with an aptitude for working in a complex and fast changing environment.

Key responsibilities of the role include but are not limited to:

• Responsible for day-to-day tenant and building management.
• Undertaking routine property inspections to ensure compliance with the lease/licence Agreements
• Provide property reports and follow up on required actions with facilities management and tenants
• Review and select suitable tenants and negotiate terms
• Oversee the management of car parks and public realm
• Prepare the scope of works for refurbishment of vacant premises
• Prepare basic reports to enable the governance of the Trust
• Line management of a direct reports
• An understanding of service charges and reconciliation of accounts is desirable.

Qualifications:

• Commercial Property Management qualification or extensive related experience.

Knowledge, Skills and Experience:

• Commercial Property Management qualification or extensive related experience.
• Demonstrable experience in dealing with Commercial Landlord & Tenant matters, in a similar role across complex property portfolios.
• Experience of managing the delivery of projects/programmes to time and budget.
• Good people relationship skills
• Experience of line management
• Experience of commercial property and tenancy transactions in an environment that wants to invest in development via consultations
• Experience of Multi User property management software (or similar).
• Proficient in using databases and programmes.

The application deadline is Sunday 15 February  when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

Please apply directly from our website, where applications will be shortlisted after the closing date.

We have big ambition, and our organisation strategy reflects this. As Senior Trust Fundraising Manager, your role will focus on securing five- and six-figure gifts from grant-giving trusts and foundations. You will provide exceptional stewardship to those trusts with whom we have existing relationships, whilst researching and cultivating new prospects to maximise income, value, and influence for The Children’s Trust. This role will be key in enabling us to strengthen long term financial sustainability, through multi-year funding relationships and to drive restricted and unrestricted income to realise the strategy for 2030.

WHEN APPLYING PLEASE INCLUDE A COVERING LETTER

This role is not open for sponsorship.

Skills and Responsibilities

To develop relationships to secure gifts and grants from Corporate Foundations, Trusts and statutory grant makers to achieve income targets. Responsibilities include:

Prospect Research:

• Identify and develop a pipeline of opportunities from grant-giving trusts and foundations.
• Use internal database, online resources, desk research, and contact mapping to identify new funder opportunities.
• Review trusts’ and foundations’ funding criteria to grow the prospect pipeline.
• Develop a thorough understanding of our work and future developments to identify new funding opportunities.

Submitting grant applications:

• Create compelling and persuasive funding appeals.
• Complete grant application forms and follow application processes as required.
• Work closely with colleagues across the Directorate and the wider charity to articulate our work and build strong funding propositions.

Leadership & Relationship Management:

• Lead and manage the Trusts and Philanthropy Executive by developing skills, conducting appraisals and overseeing ongoing development.
• Lead & steward a portfolio of existing charitable trusts and foundations, and cultivate new potential donors, ensuring their support is recognised and celebrated.
• Ensure funders are thanked promptly and that grant terms and conditions are applied.
• Provide progress reports and manage all formal reporting requirements on time.
• Build relationships in person, by phone, email, or virtual meetings to secure long-term commitment.
• Identify opportunities for funders to meet key staff and attend events and site visits that strengthen their relationship with the charity.
• Implement the High Value Donor Stewardship Plan.
• Take a proactive role in developing assets such as appeals and cultivation events.
• Work with colleagues across the charity to monitor and evaluate funded projects, producing reports that demonstrate impact.

Administration and Reporting:

• Manage trust prospects and donors on the CRM database, ensuring records are accurate and compliant with fundraising regulations.
• Budget management, cost control forecasting and taking corrective action to achieve budgets.
• Use the CRM database to manage task “actions”, prioritise and evaluate opportunities, and record funder interactions.
• Manage and develop a portfolio of high value relationships.
• Liaise with colleagues to ensure grant applications are coordinated across the organisation.

Education & Qualifications:

• Educated to GCSE (or equivalent) English and Maths
• Educated to degree level or equivalent experience

Experience:

• Significant experience and track record in trust fundraising.
• Experience of writing compelling proposals and appeals.
• Proven experience of working as part of a team to deliver ambitious income targets.
• Experience in undertaking prospect research and creating a pipeline of prospects through to cultivation, ask and stewardship.
• Experience of securing and managing statutory funding desirable.
• Demonstrable experience of using fundraising or relationship management databases.

Skills & Abilities:

• Exceptional skills with excellent attention to detail and proof-reading ability
• Excellent research skills
• Excellent interpersonal and communication skills whether on the phone, virtually, in person or in writing
• Excellent relationship building skills.
• Professional, positive, and committed
• Results focussed with strong analytical skill.
• Adaptable and flexible, tenacious, and persuasive
• Financially astute, with the ability to understand project budgets and read the accounts of grant giving trusts.

Are you ready for something new?

Are you passionate about supporting vulnerable adults during critical moments in their care journey? As a Hospital Care Navigator, you’ll be a vital part of ensuring patients leave the hospital safely and confidently, with the right support in place.

In this rewarding role, you’ll be the single point of contact for adult patients preparing for discharge from the hospital. You’ll work closely with the Adult Social Care team, health professionals, hospital practitioners, and community services to:

• Identify needs and barriers to safe discharge
• Achieve safe and timely patient discharge
• Coordinate outpatient appointments and follow-up services
• Provide clear, compassionate advice and support to patients and their families
• Ensure patients understand their discharge plan every step of the way.

You’ll meet with patients, their families, friends, or carers to assess ongoing needs, ensuring a safe plan is in place for their return home. This could include ensuring that medication is arranged from the hospital pharmacy, someone is at home to greet them, food and heating are available, and the condition of the home is safe to return to. You may be required to liaise with Adult Social Care and other home providers to coordinate home support. You’ll follow up on calls or visits to ensure the patient is managing well at home. By providing the proper support, patients can be discharged sooner, and the risk of readmission is significantly reduced. 

We’re seeking someone who:

• Has experience working with vulnerable adults in a hospital, GP or other healthcare setting
• Communicates with empathy and confidence across different teams at different levels, and with patients
• Is highly organised, with excellent time management skills
• Has awareness and respect for cultural differences
• (Bonus) Experience working in a hospital or clinical setting.

The role is based at our Southwark office, and you will be required to travel to hospitals and across the City of London, as well as to Tower Hamlets, Camden, Hackney, and Southwark.

Apply now and be part of something meaningful.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please submit your CV along with a brief covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, seeing these differences as an asset that improves our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Stop Smoking Specialist
The role holder will be able to choose whether their office base is Harrogate (Hornbeam Park) or Hull, depending on their geographical location. Flexible working is offered.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Stop Smoking Specialist, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As a Stop Smoking Specialist, you will help to deliver our stop smoking service and underpin our commitment to support people to stop smoking and reduce the risk of cancer. You will provide specialist advice and support to our service users around tobacco addiction and provide evidence-based approaches in line with national guidance and good practice to help them to quit smoking.

Supporting the Services Manager and Head of Services, you will be vital in the implementation of our strategy to ensure people in Yorkshire receive the best prevention, diagnosis and treatment. You will deliver evidence-based stop smoking interventions to patients referred into the service, providing support, advice and guidance either face to face, virtually or by telephone to maximise quitting outcomes. You will work as part of a team to respond to referrals and work  with our Active Together Services, which are being rolled out across Yorkshire, and NHS Trusts where we fund in patient smoking cessation programmes.

Specifically, you will:

· Autonomously deliver smoking cessation assessments, advice and support, minimising harm from tobacco and health-related issues in line with best guidance and protocols.

· Undertake client assessments, making appropriate pharmacotherapy decisions, provide ongoing client support and undertake 4 and 12 week follow-ups.

· Advise on stop smoking medications to patients, including all forms of NRT, vapes (e.cigarettes) as well as non-nicotine treatments.

· Manage a stock of NRT and Vaping Starter kits.

· Help patients who smoke to quit, communicating in a sensitive, client centred manner. 

· Contribute to the monitoring and evaluation of the service, including the completion of the minimum data set aligned to NHS England mandatory requirements. This will include following up with patients following discharge to monitor stop smoking outcomes.

· Manage caseload of patients and be responsible for all associated tasks, including follow-up appointments, and managing diary commitments.

· Communicate effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information, delegating, or handing over responsibility for care to ensure that smoking cessation records are kept up to date and accurate.

· Work collaboratively and co-operatively with other members of the team and observe operational policy and procedures requirements. 

· Work with the Services Manager and Head of Services to ensure that public and patient insight and involvement is captured, which will shape the development, delivery and evaluation of our service to make sure they are patient centred.

About You

To be considered for this role, you will need:

· To be educated to GCSE (or equivalent) grade C or above in English and Maths.

· To be National Centre for Smoking Cessation Training (NCSCT) Level 2 trained.

· To have demonstrable evidence of continuing professional development.

· To have intermediate theoretical knowledge of stop smoking support, gained through Level 2 NCSCT.

· To have substantial experience of providing smoking cessation support in a stop smoking service with good levels of quit rates.

· To have experience of working in Health and Social Care setting or community.

· To have experience of providing healthcare, healthcare advice or health improvement/promotion advice to patients or members of the public.

· To have experience of using Microsoft Office software and patient management systems such as Quit Manager.

· To have proven IT skills, including data entry, accurate reporting of agreed care plans, and experience using IT infrastructure to support effective handover of care.

· To have good knowledge and understanding of evidence-based practice in stopping smoking, the consequences of smoking and the benefits of quitting.

· To be able to build and maintain good working relationships with professionals/individuals from different professional/cultural backgrounds.

 

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply, please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 10 February 2026. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

About African Rainbow Family

African Rainbow Family (ARF) is a UK-based, lived-experience-led grassroots organisation working with and for LGBTIQ+ refugees and people seeking asylum of African heritage and the Global Majority.

ARF was founded in 2014 in response to the criminalisation and persecution of LGBTIQ+ people across parts of Africa and the Commonwealth. The organisation provides advocacy, peer support, advice, training and counselling, while campaigning locally, nationally and internationally to challenge injustice and promote equality and human rights.

ARF operates from its head office in Manchester and has centres in Leeds, Birmingham, London and Swansea.

About the Role

The Operations Manager role is a new and senior position within African Rainbow Family and will play a key role in supporting the organisation’s strategic and operational development.

The postholder will be responsible for overseeing the day-to-day running of the organisation, managing staff and volunteers, ensuring effective service delivery and leading on income generation and funding applications.

The role works closely with the Chief Executive Officer, Trustees, staff, volunteers and external stakeholders to ensure ARF operates effectively, sustainably and in line with its values and objectives.

Key Responsibilities

The postholder will be responsible for:

• Managing the day-to-day operations of African Rainbow Family, ensuring efficient and effective organisational delivery

• Line managing staff and volunteers, including recruitment, induction, supervision and performance management

• Overseeing service delivery across all ARF centres to ensure consistency, quality and compliance with funder requirements

• Managing organisational budgets and monitoring expenditure against agreed targets

• Leading on income generation, including researching funding opportunities and writing grant and funding applications

• Developing, reviewing and implementing organisational policies, procedures and systems

• Ensuring compliance with governance, safeguarding, health and safety and regulatory requirements

• Building and maintaining relationships with funders, partners, commissioners and key stakeholders

• Supporting strategic planning and reporting to the CEO and Board of Trustees

Person Specification

Essential

• Minimum of two years’ experience in an operations, project or organisational management role

• Proven experience of managing staff and volunteers

• Experience of managing budgets and financial reporting

• Demonstrable experience of researching and writing successful grant or funding applications

• Knowledge of charity governance, compliance and operational processes

• Strong organisational, communication and leadership skills

• Ability to work independently and manage competing priorities

Desirable

• Experience working within the charity or voluntary sector

• Experience working with LGBTIQ+ refugees or people seeking asylum

• Knowledge of asylum, immigration or human rights policy

• Experience using databases or CRM systems (e.g. Salesforce)

• Experience in advocacy, campaigning or media work

Benefits

• 28 days annual leave including Bank Holidays

• NEST pension scheme

• Flexible working arrangements

• Birthday leave and two wellbeing (duvet) days per year

• Cost-of-living support

• Paid sick leave after six months’ service

• Training, development and progression opportunities

• Salary review and employee reward scheme

• Free on-site parking

• Accredited Living Wage Employer

Equality, Diversity and Safeguarding

African Rainbow Family is committed to equality, diversity and inclusion and welcomes applications from people with lived experience of the asylum system, LGBTIQ+ people and individuals from Black and Global Majority backgrounds.

This role is subject to a Genuine Occupational Requirement and is therefore open only to applicants who identify as lesbian, gay, bisexual, transgender or intersex.

The post is subject to an enhanced DBS check. ARF is committed to safeguarding and to providing reasonable adjustments throughout the recruitment process.

Our Time Charity is seeking an experienced Development Manager to help grow and embed our early help and family mental health services across the UK.

This is a senior, outward-facing role focused on securing statutory income, developing high-quality tenders, and building strong relationships with local authorities, Family Hubs and strategic partners. A key priority will be positioning KidsTime Workshops as a recognised, commissioned early help offer within local authority family support systems.

Working closely with the CEO, you will identify high-impact opportunities, navigate commissioning processes, and help ensure more children affected by parental mental illness receive timely, preventative support.

This role is ideal for someone with experience in local authority commissioning, business development or statutory income generation, who understands early intervention and wants to use their skills to create lasting social impact.

To learn more about the role, responsibilities and how to apply, please download the full recruitment pack.

In 2021 we launched our specialist therapeutic service for LGBT survivors of gender-based violence and abuse. Our accessible service offers group work and one-to-one therapy which is free to all survivors. This busy role supports our growing service and helps us to ensure that the service is accessible, high quality and smooth running. You will work with a small team of freelance counsellors, employed counsellors and a service manager to provide a stable and sustainable service.
 
You will respond to referrals, making sure that survivors receive clear information about waiting times and next steps. You will book clients into assessments, arrange their first meetings and speak with them by phone, offering a warm and client-centred approach throughout. You will collect feedback and ensure that clients have the information they need when they need it. You will also prepare and manage performance data, and administer key service meetings including team development days and monthly allocations meetings. You will use Microsoft apps and Salesforce to support a part-time, remote team of freelance counsellors.
 
Location: Galop’s offices are located in London. Hybrid working is available.
Hours: 0.6 FTE: 21 hours a week
Contract: Permanent
Reports to: Therapeutic Service Team Lead
Salary: £19,192.15 per year (0.6 of FTE salary £31,986.91)
 
Closing Date and Applications
 
Applications should be submitted by 10am on 12th February 2026.
Interviews will be held on 27th February 2026.
 
REF-226 067

Contract: Fixed-term (12 months, with potential to extend)

Do you believe great advice starts with great training?

Citizens Advice Redbridge is looking for a skilled and motivated Training Manager to lead our training offer for staff and volunteers at a critical time for our organisation and the communities we serve.

You will be responsible for managing and delivering training for around 21 staff and 70 volunteers (including those in training). This includes ensuring completion of mandatory learning through the Citizens Advice Training Platform (Skillsbook), delivering training yourself in group and one-to-one settings, and facilitating briefings on key advice topics. You will also deliver Advice First Aid training to community organisations and professionals, helping to strengthen local referral pathways and partnerships.

This is a practical, people-focused role for someone who enjoys teaching, facilitating and supporting others to develop their skills and confidence. You will work closely with service managers, supervisors and the Volunteer Coordinator, and play an important role in building organisational capacity as we move towards a planned merger with Citizens Advice Havering.

We are looking for someone with:

• experience of delivering adult learning and training,
• a recognised training qualification (or equivalent experience),
• strong organisational and communication skills,
• and a commitment to the values of Citizens Advice.

If you want to make a real difference by strengthening the people who deliver frontline advice, we would love to hear from you.

The Finance & Operations Manager is a senior leadership role responsible for the financial sustainability, compliance and operational effectiveness of the charity. The postholder will lead all aspects of financial management, including budgeting, forecasting, rent and service charge accounting, housing benefit income and statutory reporting.

Alongside this, the role has strategic responsibility for office and refuge operations, including facilities management, health and safety, and central administrative systems.

The Finance & Operations Manager will work closely with the Director, Senior Management Team and Board of Trustees, manage key external relationships, and line manage finance and operations staff.

Due to the nature of work and focus of LBWP, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010. Therefore, this post is open only to Black and minoritised i.e. Global Majority, women.