Service management jobs

Role: Brand Manager

Location: London and Staffordshire – with choice of where to be based

Contract Type: Fixed term – 14 to 16 months

Hours: 35 hours, full time

Salary: £38,684 to £41,820 per annum (£43,136 to £46,272 per annum if London based)

This is not a “business as usual” brand role. It’s a rare chance to take something truly important and reshape how it’s seen, felt and experienced by thousands of visitors every year. We’re embarking on a full rebrand of a unique national site, bringing it into alignment with one of the UK’s most recognisable and respected brands. As Brand Manager, you’ll be at the centre of that transformation owning the journey from concept through to reality and making sure every touchpoint, from the first digital interaction to the on-site experience, feels cohesive, powerful, and appealing.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll be the person who turns strategy into something people can actually see and connect with. That means building a brand identity that doesn’t just look good on paper, but works everywhere signage, storytelling, campaigns, content, and the physical environment itself. You’ll play a unique role working collaboratively with the central brand and on-site teams, internal and external designers, creatives and production teams to bring it all to life, while keeping a firm grip on timelines, budgets and expectations. Just as importantly, you’ll bring people with you working across teams to embed the brand internally, giving them the tools, confidence and clarity to represent it consistently and authentically.

We’re looking for someone who thrives in this kind of environment where there’s pace, complexity and genuine impact. You’ll bring strong experience in brand development and delivery, with the confidence to make decisions and the attention to detail to get things right. You’ll be just as comfortable shaping the bigger picture as you are getting into the detail of tone of voice or visual execution. If you enjoy working across multiple projects and teams, influencing stakeholders and seeing your work come to life in a real, tangible way, this is an opportunity to lead something special and leave a lasting mark.

The visitor attraction is in Staffordshire; the central team is in London. You will be expected to split your time between locations to ensure you are fully embedded into both teams. There will be an expectation that at key periods that you will spend more time in Staffordshire managing implementation and install on site.

You would be classed as a hub-worker; therefore, the minimum expectation is two days per week working in person at a hub and flexibility for working remotely/at home when not on site. Either location would count as office-based days. On occasion you may be required to work flexibly outside of normal office or opening hours to support the project.

Employee benefits include -

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Private Healthcare

· Enhanced paid maternity, paternity and adoption leave

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates: 22nd to 23rd April 2026

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Location:  Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office. 

Salary:  £47,925 per annum 

Hours: 35 hours per week 

Closing date: Tuesday 14 April 2026 at 10.00am 

Interview date: w/c 20 April 2026 

This is a permanent role. 

Who we are looking for 

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Senior IT Manager to help us build on this momentum.

Technology sits at the heart of how we deliver that mission—and we’re looking for a Senior IT Manager who can take us into our next chapter. You’ll have the autonomy to set direction, make decisions, and build an IT environment that’s robust, secure, and future‑ready. 

A natural collaborator you’ll support cross organisational projects, taking the lead on all IT initiatives, alongside supporting staff to upskill across a range of IT packages.

This is the ideal role for someone who can see the big picture while happily keeping the day‑to‑day operations running smoothly. 

Experience required 

You’ll have previous experience of: 

• Management of digital systems, in particular Microsoft 365 

• Digital project management/rollout of digital systems 

• Providing IT/digital support to multiple teams across an organisation 

• Management and development of good relationships with external IT support services and suppliers

• Co-ordinating training for multiple teams, and mitigate against the risk of cyber attacks

• Involvement with management of digital systems (CRM, website) 

• Cybersecurity systems and training 

• Drafting IT policies/documentation 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

The Role

CoppaFeel! is looking for a Senior Healthcare Engagement Manager to oversee the production of high-quality health information and resources and lead on CoppaFeel!’s healthcare engagement work.

The Senior Healthcare Engagement Manager will sit within the CoppaFeel! Education Department and will work closely with the Head of Services and Health Information & Services Manager.

The Senior Healthcare Engagement Manager will be responsible for leading our work in the health engagement space. They will play a key role in supporting the strategic direction of this work and provide insight and sector knowledge to support decision making within the leadership team. This will involve building strong relationships with clinicians and healthcare stakeholders, enhancing CoppaFeel!’s role in the healthcare sector.

The Senior Healthcare Engagement Manager will have oversight of the production of our health information and resource portfolio. This role ensures that all health resources are accessible, impactful, and trusted, meeting the highest standards, including those required by the Patient Information Forum Tick Accreditation.

This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will also be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.

Duties and Responsibilities

Health Engagement

• Work closely with the Head of Services to set the strategy for CoppaFeel!’s work in the healthcare space.
• Provide vision and direction to support departmental growth in healthcare engagement, ensuring alignment with overall organisational goals.
• Drive the development of new and existing strategic initiatives to engage healthcare professionals, ensuring messaging remains relevant, builds credibility and reflects developments in breast cancer in the healthcare space.
• Work closely with the Senior Policy & Influencing Manager to strengthen links between influencing and the delivery of health engagement initiatives.
• Work closely with the Senior Programmes Manager to support the development of regional engagement work and the development of relationships across Cancer Alliances.
• Work collaboratively internally and externally to understand the needs of different healthcare audiences and work with teams across the organisation to develop engagement initiatives that increase knowledge and confidence of breast cancer in younger people.
• Establish and maintain relationships with key clinicians and expert stakeholders to enhance CoppaFeel!’s presence within the healthcare space.
• Lead on the design and delivery of training for healthcare professionals encouraging the integration of CoppaFeel!’s resources into their practice.
• Lead and manage CoppaFeel!’s Medical Advisory Group, ensuring it evolves in line with organisational needs.

Health Information

• Work with the Head of Services to set strategic direction in relation to resources, health information content and the production process.
• Provide expert advice and guidance at both strategic and operational levels on best practice approaches to delivering high quality health information and resources, with a focus on optimising reach and impact.
• Hold responsibility for the continued accurate and consistent development of the charity's Health Information provision.
• Oversee the creation and dissemination of high-quality health information, ensuring it is accessible, accurate, and meets accreditation standards required by the Patient Information Forum.
• Provide direction to the Health Information and Services Manager in development and delivery of a portfolio of materials, resources and reminder services.

Strategy & Management

• Support initiatives to ensure that CoppaFeel! Staff are knowledgeable and up to date with issues around breast cancer in younger people.
• Design and deliver internal Health Information team training across the organisation.
• Line manage the Health Information & Services Manager and the Health & Services Executive, offering guidance, support, and opportunities for professional growth and development.
• Represent CoppaFeel! in media opportunities where appropriate to communicate key health messaging.
• Work with the Impact & Evaluation manager to ensure robust monitoring and evaluation frameworks are in place to track the effectiveness and impact of our work.
• Collaborate with the Senior Engagement & Inclusion Manager to ensure that all health information and engagement strategies are inclusive, accessible, and representative of diverse communities.
• Manage departmental budgets ensuring efficient use of resources and supporting and informing phasing and re-forecasting.
• Support the development and implementation of operational plans. Ensuring that projects are tightly managed and delivered on time and within budget

Skills, Experience and Qualifications

Essential

• Extensive experience leading the delivery of health engagement initiatives.
• Proven experience in the design and delivery of education and training for healthcare professionals.
• Awareness of clinical policy and practice changes influencing health care practice and delivery.
• Knowledge of Healthcare professional culture, NHS systems, primary care settings, and breast cancer services.
• Proven experience in developing and writing health information and applying health literacy best practices.
• Strong ability to understand medical information and how this can be translated into clear, accessible messaging.
• Experience managing health information production processes, ensuring accuracy and accessibility.
• Experience managing multiple projects with the ability to oversee competing priorities and deadlines.
• Experience managing budgets.
• Previous experience line managing a small team, with a focus on team development.
• Outstanding collaboration skills with both external and internal stakeholders and ability to manage relationships with confidence.
• Strong organisational skills, with the ability to balance competing priorities and deliver high-quality outcomes.
• Understanding of EDI principles in service delivery.

Desirable

• Awareness of developments in the clinical research space and how this might influence healthcare practice.
• Strategic planning experience in the health or charity sector.
• Experience representing organisations in media or public communications, or a willingness to be trained.

Application information

Applications will close at 9am on the 13th April, with the aim to commence the first round of interviews on 16th April.

Applications will be reviewed as they are submitted so we encourage early application. CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Main benefits, Terms & Conditions

Annual leave entitlement: 22 days, plus office closure at Christmas, a day off on our Founders birthday, and a day off for your birthday.

• Employee Assistance Programme

• Health Cash Plan; cash back on everyday health expenses, as well as a GP advice line and access to PerkBox.

• Access to Self Space training and 1:1 therapy

• Core working hours of 10am to 4pm

• Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies

All annual leave and benefits are pro-rata'd for part time employees.

Equality, Diversity, and Inclusion

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

We have a new and exciting opportunity within Victim Support to provide Domestic Abuse case management interventions across Cumbria, as part of the Drive Project.

We are recruiting for an Operations Manager to oversee the DRIVE project.

Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. They work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together they have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. They also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based in Cumbria.

As a Perpetrator Service Operations Manager you will oversee 4 Case Managers and 2 IDVA's. You will:

• ensure that all support and advice given is in line with Drive Partnership key messages and strategic objectives.
• contribute to the development of the Drive model through service reviews, supporting the Drive Partnership in delivery challenges and implementation of changes to the Drive operational model.
• act as a champion for Drive across the area in all aspects of development and delivery. You will be expected to represent the service at local and national events; deliver training and presentations as appropriate.
• support the Commissioner and Drive Central Team in identifying and securing resources and implementing future funding plans agreed for the service.
• be passionate and committed to working within a multi-disciplinary team and will have a demonstrable track record of working with complex need service users. This may be within the field of domestic abuse, and/or mental health, substance misuse and offending.

You will need:

• previous experience leading projects and developing new service provision.
• the ability to complete reliable and timely reports and meet deadlines.
• to be able to manage your own workload.
• to be a confident decision maker.
• to be able to ensure fairness and consistency.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for further details.

This post will be subject to an Enhanced DBS Disclosure.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Help shape services that reduce loneliness and support older people to stay connected to their communities.
A leadership role with real purpose, autonomy, and the opportunity to make a lasting difference.

Evergreen Care UK is a values-driven charity with a Christian ethos, supporting older people to live independently, reduce loneliness, and remain part of the communities around them.

We are looking for a Community Services Lead to oversee and develop our home support and community services across Bexley, Dartford and surrounding areas.

This is a varied and people-focused leadership role where you will lead through others—supporting Home Support Coordinators and the Events & Community Lead to deliver safe, high-quality, and person-centred services.

You will play an important role in shaping and strengthening services, ensuring they are consistent, responsive, and rooted in meaningful relationships with the people we support.

As a small organisation, we offer real responsibility and autonomy. You will have the opportunity to influence how services are delivered and developed, working closely with the CEO while maintaining clear ownership of your area.

This is a visible, community-based role, with a regular presence across services. You will build strong connections with staff, volunteers, and partners, helping to create services that are both impactful and sustainable.

This role would suit someone ready to step into a broader management role, further develop their leadership, or bring existing experience into a purposeful, community-based setting.

Key aspects of the role include:

• Leading and supporting coordinators to deliver safe, consistent, and high-quality services
• Ensuring strong safeguarding practice and overall service quality
• Building relationships with community partners to strengthen and grow services
• Supporting the effective integration of volunteers across services
• Using insight, feedback, and experience to improve and develop services over time

Why join Evergreen?

• Make a genuine and visible difference to people’s lives
• Work in a values-led organisation with a clear sense of purpose
• Have real ownership and autonomy in your role
• Be part of a supportive and committed team
• Benefit from flexible working within a 30-hour week (typically 10am–4pm)

We welcome applications from people of all backgrounds who are able to work in line with our values.

If you are looking for a role where you can combine leadership, purpose, and community impact, we would love to hear from you.

The Sickle Cell Society is looking for a Programme Manager to join the team to oversee operations of the North West region Sickle Cell Children and Young Person’s mentoring programme. The Peer Mentoring programme aims to improve the health and wellbeing of young people with Sickle Cell Disorders (SCD).The North West Programme Manager will be overseeing the success and delivery of the aims and objectives of the peer mentoring programme across Manchester, Liverpool and Sheffield.

This is a key role within our team dedicated to delivering outstanding customer service. You will be the first point of contact for all of Stewardship’s customers, especially those using our giving platform. In this role, your customer service expertise will shine as you understand client needs, assist with a diverse range of enquiries, and resolve issues promptly to deliver an exceptional and joyful experience for every customer that brings our mission and values to life.

We’re looking for a warm, customer-focused individual who is passionate about delivering great service, creating meaningful connection with Stewardship’s customers and prospective customers, and helping those we serve be the best stewards of the resources God gives them.

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Service Administrator
Active Together, Cherry Tree Court, Hull

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Service Administrator you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

Active Together is a multimodal prehabilitation and rehabilitation service that has been developed by world leading academics and practitioners at the Advanced Wellbeing Research Centre (AWRC) at Sheffield Hallam University and funded by Yorkshire Cancer Research.

Reporting to the Services Manager, The Service Administrator will support the operational and patient-facing functions of the Active Together service. This role involves managing NHS referrals, patient bookings, service appointments, and team administration, ensuring seamless coordination of facilities and resources.

The role involves close collaboration with the Yorkshire Cancer Research Active Together Service team and the Hull University Teaching Hospitals (HUTH) clinical staff delivering the Hull service. You will support the Service Manager in delivering the day-to-day operational management of the service premises. Additionally, you will support the administration involved in onboarding new Yorkshire Cancer Research staff, ensuring a smooth transition into the service. 
 

Specifically, you will:

Patient Flow & Service Coordination

• Process patient referrals and book initial assessments, supporting patient onboarding into the Active Together service.
• Schedule and manage patient appointments, including cancellations, waiting lists, and transport arrangements.
• Assist patients with completing necessary questionnaires.
• Maintain accurate service records including any Electronic Patient Record (EPR) system data and oversee efficient discharge processes.
• Support Service Manager in the management of monitoring and quality assurance data and processes.
• Communicate with service users and stakeholders to provide information about Active Together.
• Support service users in navigating the program and signpost them to relevant health and wellbeing resources.

Administrative & Operational Support

• Support the development, implementation and improvement of service administrative systems and processes.
• Support team administration, including diary management, email monitoring, postal management and staff induction support.
• Oversee stock control for office and service consumables and manage third-party cleaning and maintenance contracts.
• Facilitate room bookings for service appointments, team meetings, and events.
• Undertake minute-taking for team meetings.
• Maintain a welcoming and professional environment, ensuring high standards of customer service.
• Manage service facilities ensuring cleanliness, presentation, and functionality.
• Report and escalate safeguarding concerns in line with Yorkshire Cancer Research policies.

Financial & Procurement Management

• Process purchase orders, invoices, and expenses as required.
• Maintain optimal stock levels for patient literature and welcome packs, service equipment, office, and centre supplies.

Other duties

• Support service data collection and evaluation initiatives.
• Provide cover during staff absences and assist in general administrative duties.
• Ensure compliance with mandatory training, governance procedures, and service improvement initiatives.
• Be trained as a First Aider and Fire Marshal and manage the rota for First Aid and Fire Marshal cover

About You

To be considered for this role, you will need:

• To be educated to GCSE level (or equivalent qualifications /experience) to include English Language at grade 4/C or above.
• To have NVQ 3 Business Admin or Customer Services or equivalent experience
• To have demonstrable short courses or equivalent experience in report writing, data collation and analysis of results
• To have experience in administrative role(s) within healthcare or service-based environments
• To have experience of Lorenzo/Patient Administration Systems, databases and information systems
• To have experience of implementing and developing operational and administrative processes and procedures.
• To have experience of working in a role where organisational skills are essential and there is a requirement to work autonomously and as part of various teams across an organisation.
• To have experience of utilising excellent communication and interpersonal skills to engage with a wide range of internal and external stakeholders.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 16 April 2026. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

The Abbey Centre is entering an exciting new chapter – and we’re looking for a Fundraising Manager who wants to help define it.

This is not a steady-state fundraising role. It’s an opportunity to lead income generation at a pivotal moment in our development and to shape how we fund our work in the years ahead.

We are a vibrant community charity based in south Westminster, working alongside local people to tackle inequality, reduce isolation and create opportunity. As we look ahead to the next phase of our growth, we want to strengthen, diversify and future-proof our income – and that’s where you come in.

The Role

As our Fundraising Manager, you will be both strategic and hands-on, leading income growth while helping us nurture and evolve our overall approach to fundraising.

You will:

• Develop and deliver an ambitious and adaptable fundraising strategy
• Build and shape a sustainable pipeline of income opportunities
• Strengthen existing funding relationships while developing new ones
• Grow unrestricted income and improve long-term financial resilience
• Work closely with the CEO and senior colleagues to align income with organisational priorities
• You’ll have real scope to influence direction, test new ideas, and identify where our systems, capacity and funding streams need to evolve.

What We’re Looking For

We’re looking for someone who is motivated by building and developing, not simply maintaining. You might already be operating at manager level, or you may be a high-performing fundraiser ready to step up. What matters most is that you can demonstrate results, ambition and strategic thinking.

You will bring:

• A track record of securing income (from trusts, statutory, corporate or individual sources)
• Strong bid-writing and proposal development skills
• Experience managing funder relationships and delivering impactful reporting
• Financial awareness
• Confidence to work both independently and collaboratively
• A proactive, solution-focused mindset

We value impact and potential as much as length of service. If you are hungry to grow something meaningful and excited by the opportunity to shape an evolving role, we would love to hear from you.

About Us

The Abbey Community Association is a charity on a mission to support the communities of south Westminster to improve their quality of life by providing the space, services and opportunities to the people who need it most. Our vision? A community that feels healthier, happier and able to access the support it needs, when it needs it.

From our central London community hub, we offer a wide range of activities, services and courses to help address the needs of local people in South Westminster across 4 key areas: physical health, mental health, poverty and reducing isolation and loneliness amongst the elderly. Our programming includes exercise and dance classes, training and employment support, arts and social activities, and more.

Staff benefits for working at The Abbey Centre:

• Subsidised lunch
• Interest-free season ticket loan/ bicycle loan scheme
• 23 days annual leave (plus public & statutory holidays) and 3 days off inbetween Christmas and New Year
• Contributions of 6% of salary into stakeholder pension scheme, when matched by 3% personal contributions.

Deadline to apply: 9am on Monday 20th April

Interviews: 30th April at the Abbey Centre, with the possibility of a second round of interviews on the 8th May at the Abbey Centre.

Hours per week: 37.5 hours per week

Shift Pattern: Monday to Friday, 9:00am to 5:00pm, flexibility required

Work Base: Service based with travel as required

Are you a visionary leader with a passion for driving meaningful change? Do you thrive on shaping services that make a real difference in people’s lives? If so, this is your opportunity to step into a pivotal role at the forefront of homelessness support.

We are seeking an exceptional Head of Homelessness Services to provide both strategic direction and operational leadership across our northern homelessness services. This is a senior role with wide-reaching impact, overseeing performance, quality, safeguarding, financial sustainability, and contractual delivery, ensuring every service is safe, effective, and truly person-centred.

You’ll act as the vital link between organisational strategy and frontline delivery, you will inspire and empower regional teams, ensuring services are psychologically informed and shaped by lived experience. Your leadership will directly influence how support is delivered and how lives are transformed.

As part of our senior leadership community, you will play a key role in shaping the future of homelessness provision. You’ll contribute to strategic planning, drive organisational development, and work in partnership with commissioners and stakeholders to respond to local needs and influence the wider system.

What you’ll bring:

• Proven senior leadership experience within homelessness or related services
• A strong track record of delivering high-quality, compliant, and sustainable services
• The ability to inspire, motivate, and lead diverse teams across a region
• Strategic thinking with a hands-on approach to operational excellence
• A passion for collaboration, innovation, and system-wide impact

Why this role matters:

This is more than a job; it’s a chance to shape services that change lives. You’ll be at the heart of a mission-driven organisation, influencing not only how services are delivered today, but how they evolve for the future.

If you’re ready to lead with purpose and make a lasting impact, we want to hear from you.

About us:

Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK.

We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people.

We’re a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won’t and we go the extra mile. We believe in collaboration – both within our teams and with the local community – to achieve the best outcomes. Our values-driven approach means we recruit for values and train for skills.

What we offer:

• Enhanced Annual Leave Entitlement – 27 days annual leave per year, plus bank holidays.
• Commitment to Mental Health and Wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.
• EDI Focus - an opportunity to join other colleagues to raise awareness and steer initiatives, contributing to our inclusive culture. 
• Paycare Health Cash Plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.
• Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.
• Bike2WorkScheme - the Bike2Work Scheme is part of the Government’s Green Transport Plan, designed to encourage healthier, more sustainable travel.
• Discounts – access to Paycare Perks and Tickets for Good.
• Reward and Recognition  – such as team away days, P3's Annual conference and Colleague Awards Ceremony.
• Personal Development Opportunities – including mentoring, training, secondments, job shadowing, and more.
• Colleague Volunteering Programme –one day paid leave per year to volunteer in the community
• Enhanced Sickness Pay – based on your length of service.
• Earning Potential – optional overtime and refer a friend bonus scheme. 
• Additional Equipment Provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car

The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.

P3 reserve the right to close this advert earlier than the stated closing date.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

P3 have committed to achieving ‘Net Zero’ Carbon emissions by 2050. Our Carbon Reduction Plan is available via the P3 website.

In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.

• Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? We're looking for a Store Manager to join our team in Newry.

  What does this role involve?

  As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values.

  Each day is different in this varied, fast paced and hands on role.  Due to the volume of deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.

  What are we looking for?

  • Experience working in a customer facing role in retail, hospitality or service industry
  • Experience of leading, motivating and developing teams
  • Commercial awareness
  • Ability to achieve sales targets
  • Committed to achieving the highest retail standards at all times
  • Able to work under own initiative and take a proactive approach to changing business needs and objectives
  • Thrives working in a hands on, fast-paced environment
  • An understanding of budgets and P&L 

  Our store is fast-paced and trades 5 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.

  What’s important to us?

  At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

  Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

  In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

  Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

  Why join the BHF?

  We have a strong culture of internal progression and will actively support you to develop your career.

  Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies (maternity, paternity and adoption leave)
  • Wagestream - early access to your wages
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

  Ready to apply?

  To apply, please follow these simple steps:

  1. Click the “Apply” button below.
  2. You’ll be seamlessly redirected to the BHF Careers page.
  3. Complete the application form, submit your CV and upload your employment history.

  What do I need to know?

  DBS Check: Any offer of employment is subject to a satisfactory DBS check

  Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

  Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

  Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

  Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.

• Are you an experienced team leader or supervisor in retail or hospitality, looking to progress further into a management role?

  We're looking for a Stockroom Manager to join one of our retail home store teams, where your organisational skills and proactive approach will make a crucial contribution to selling our preloved items. 

  Our Stockroom Managers work alongside the management team to deliver key objectives and ensure that the store drives stock in and out to generate sales. You will react to fast changing situations quickly and positively by creating a safe & productive working environment. 

  Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it is physically demanding, yet most rewarding as you play a part in helping to fund life saving research.

  What are we looking for?

  • You will be an experienced warehouse or stockroom team leader or supervisor in retail, hospitality or another customer focused industry
  • Desirable but not essential to have stock management experience 
  • Motivated, proactive and commercially driven to lead a team 
  • Strong organisational and leadership skills
  • Thrives working in a hands on, fast-paced environment
  • Results driven, resilient and able to adapt to the needs of the business
  •  Comfortable with a high level of hands on manual work that involves moving large items/volumes of stock

  Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.

  What’s important to us? 

  At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

  Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever.

  In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

  Belonging at BHF

  We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

  Why join the BHF? 

  We have a strong culture of internal progression and will actively support you to develop your career. 

  Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Holistic support leave of up to 10 additional days off each year 
  • Enhanced family policies (maternity, paternity and adoption leave)
  • Wagestream - early access to wages
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers 

  Ready to apply? 

  To apply, please follow these simple steps:

  Click the “Apply” button below.

  You’ll be seamlessly redirected to the BHF Careers page.

  Complete the application form, submit your CV and upload your employment history. 

  What do I need to know? 

  DBS Check: Any offer of employment is subject to a satisfactory DBS check 

  Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process 

  Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early 

  Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship. 

  Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team. 

• Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?

  What does this role involve?

  As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .

  Each day is different in this varied, fast paced and hands on role.  Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research. Must be fully flexible over 7 days per week. 

  What are we looking for?

  • Experience working in a customer facing role in retail, hospitality or service industry
  • Experience of leading, motivating and developing teams
  • Commercial awareness
  • Ability to achieve sales targets
  • Committed to achieving the highest retail standards at all times
  • Able to work under own initiative and take a proactive approach to changing business needs and objectives
  • Thrives working in a hands on, fast-paced environment
  • An understanding of budgets and P&L 

  Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.

  What’s important to us?

  At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

  Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

  In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

  Belonging at BHF

  We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

  Why join the BHF?

  We have a strong culture of internal progression and will actively support you to develop your career.

  Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies (maternity, paternity and adoption leave)
  • Wagestream - early access to your wages
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

  Ready to apply?

  To apply, please follow these simple steps:

  1. Click the “Apply” button below.
  2. You’ll be seamlessly redirected to the BHF Careers page.
  3. Complete the application form, submit your CV and upload your employment history.

  What do I need to know?

  DBS Check: Any offer of employment is subject to a satisfactory DBS check

  Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

  Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

  Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

  Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.

In this role, you will oversee the day-to-day operation of live products and partnerships, acting as the escalation point for complex delivery issues and ensuring strong audit trails, regulatory boundaries, and continuous improvement. You will also act to coordinate and lead activity to operationalise new products and services, working across the Pensions Board to ensure that delivery models, systems, processes, and controls are in place before launch. This will include working closely with internal stakeholders to align housing, pensions, finance, digital platforms, customer services, and governance requirements, ensuring that products operate effectively, are clearly understood by colleagues, and appropriate for customers.

Responsibilities

Service Delivery and Operational Oversight

• Coordinate the day‑to‑day operation of financial wellbeing products and partnership routes
• Act as the escalation point for complex delivery issues affecting customers, advisers, or partners, including speaking with individuals on a 1-1 basis as needed.
• Oversee access routes, eligibility criteria, and customer journeys
• Act as operational guardian of regulated advice boundaries and referral pathways, informed by expert advice

Quality Assurance, Risk, and Compliance

• Ensure clear audit trails for applications, referrals, spend, and outcomes, including ensuring utilisation/spend with partners or on products matches agreed budgets.
• Work closely with Finance, Audit, Risk, and Compliance teams to maintain assurance
• Identify operational, regulatory, or conduct risks and lead mitigation activity
• Ensure delivery of products aligns with safeguarding, data protection, and organisational policies
• Manage complaints about service delivery, including referring applicants to partner complaint processes where appropriate

Continuous Improvement and Insight

• Gather insight from customer-facing colleagues, and customers to identify delivery improvements
• Feed operational learning into service refinement and future product development
• Support evaluation of pilots and early‑stage products, recommending refinements before scale‑up

Product Mobilisation and Go‑to‑Market Delivery

• Lead the operational mobilisation of any new financial wellbeing products and services from approval through to live delivery
• Coordinate internal stakeholders across housing, pensions, finance, digital, customer services, and governance to ensure readiness for launch, including defining and documenting end‑to‑end customer journeys, access routes, eligibility criteria, and handover points
• Ensure systems, workflows, and digital platforms are configured to support new products
• Support internal training and briefing so colleagues understand new products, boundaries, and processes

Your job description is intended to reflect your main tasks and areas of work but is not exhaustive. 

About You

The Church of England is for everyone, and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.

Essential

Knowledge and experience

• Proven experience managing product delivery and other services within a regulated, customer facing environment facing environment‑facing environment
• Experience working with digital platforms or CRM systems to support service delivery
• Experience coordinating complex delivery across multiple teams or functions
• Strong understanding of operational risk, quality assurance, and compliance
• Experience embedding new products, services, or pilots into live delivery
• Experience identifying insights and applying them to support continuous product or process improvement.
• Experience of adapting communications style to support effective project delivery, partnership management, and customer service.

Skills and abilities

• Strong organisational and coordination skills, with the ability to bring multiple stakeholders together
• Excellent problem solving and decision making capability‑solving and decision‑making capability
• Clear written communication and disciplined documentation
• High attention to detail and commitment to customer experience
• Comfortable working autonomously in a remote or matrixed environment
• Commitment to equality, inclusion, and organisational values

• A collaborative team player, comfortable working in a small team while engaging effectively with a wider organisation.

Desirable

• Experience in financial wellbeing, pensions, housing, or welfare services
• Familiarity with regulated financial services environments and referral models
• Prior involvement in launching new services or pilots

Closing date for applications is 7 April at 23:55 pm