Service management jobs

Deputy Service Manager - Supported Living - Stroud

Lead with Purpose. Inspire Independence.

At Hft, a leading Social Care provider, we stand alongside learning-disabled adults, empowering them to live life their way. As a Deputy Service Manager, covering this 10 month maternity contract in Stroud, you’ll work closely with the Service Manager to create supported living services that provide genuine choice, independence, and opportunities to achieve goals. There is a chance that the role could be extended.

You’ll lead and inspire your team to deliver safe, inclusive, and person-centred support, turning everyday moments into experiences that bring dignity, skill-building, and belonging. Your leadership will have a direct, positive impact on the lives of the people we support.

What you'll be doing

As a Deputy Service Manager, you’ll lead and inspire your team to create meaningful, outcomes-focused services:

• Spend at least 20% of your time on shift, supporting your team, role-modelling great practice, and mentoring colleagues
• Lead by example, promoting kindness, respect, and person-centred values in everyday practice
• Coordinate and oversee person-centred support across multiple services, ensuring consistency and quality
• Keep services safe, compliant, and focused on positive outcomes for the people we support
• Observe and support your team’s practice, offering constructive feedback and guidance for continuous improvement
• Encourage and develop your team, helping them grow in confidence, skills, and expertise
• Build open, trusting relationships with families, carers, partners, and external agencies
• Support your Service Manager by stepping in when needed, ensuring services run smoothly and consistently
• Take part in the on-call duty manager rota and occasionally support in other services, helping the wider team as needed

Who You Are

You’re passionate about enabling learning disabled adults to live life their way, and you bring:

• Experience managing supported living services for learning disabled adults
• A Level 4 Lead Practitioner Diploma in Adult Care or hold a Level 3 diploma and be willing to undertake this apprenticeship qualification within an agreed reasonable timescale as part of a development plan
• Strong leadership skills that inspire and develop your team
• A proactive, solution-focused approach to delivering excellent services
• Excellent communication and relationship-building skills

Life at Hft

Joining Hft means becoming part of a team that believes every learning disabled adult should have the opportunity to live life their way. We’re a social care provider with a clear focus on the people we support, and we’re committed to delivering high-quality, sustainable services.

In this role, your leadership will directly influence how people achieve their goals, build independence, and engage with their communities. You’ll be part of a warm, inclusive environment where your guidance helps teams grow, take initiative, and deliver experiences that truly matter.

Our values guide everything we do: we’re kind and compassionate, inclusive, positive, and solution-focused, with a clear vision for the best possible life for everyone we work alongside.

What We Offer

• A role with real impact, where your leadership empowers others
• A warm, supportive, and inclusive team culture.
• A role with real impact, where your work empowers others.
• 33 days’ annual leave (including bank holidays)
• Access to award-winning training and career development
• Flexible pay options via Wagestream
• Wellbeing support including Digital GP, counselling, and mental health services
• Discounts on mobiles, life assurance, and referral rewards
• Family-friendly policies and return-to-work bonuses

Stand alongside learning disabled adults as they live life their way. Apply today and become part of a future where everyone’s life is truly their own.

Accessibility: We believe everyone should have the support they need to succeed. If you require any reasonable adjustments during the application process or in the role itself, Hft - proudly a Disability Confident Employer - is committed to ensuring disabled people can apply, succeed, and thrive with us.

Background checks: We’re committed to keeping the people we support safe, so this role requires a satisfactory DBS and background checks. Don’t worry; we’ll guide you through the process.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Luton Wellbeing Service Manager
Post no: 664
Working base: Luton Wellbeing Centre, LU1
Contract type: Permanent
Hours: 37 hours per week
Work Pattern: 5 days per week, Monday to Friday + some occasional out of hours work
Salary: £28,325 per annum

About our Wellbeing Centres

We offer a safe, non-judgmental space to take part in group activities, chat with others over a cuppa, play a game, read a book, or just sit quietly over some mindful colouring. Our sessions are facilitated by our recovery workers, students and volunteers who can also provide information about other services available locally and on ways to support your well-being.

About the Role

This is an exciting opportunity to oversee the daily operation of the Mind BLMK Luton Mental Health Prevention and Recovery Service.

Based at our Luton Wellbeing Centre the service provides a range of activities, groups and support opportunities throughout the week, helping people to manage their mental health, build confidence and progress through their own recovery journeys.

The Service Manager role is varied and rewarding, ensuing the smooth running of the service and playing a key role in shaping and enhancing the service to ensure it continues to meet the needs of the local community. Working in line with Mind BLMK values, you will monitor performance and drive service improvement, promote the service across the area, and build strong partnerships with local organisations, community groups, and key stakeholders.

You will oversee referrals into the service, lead on the assessment of more complex cases to determine suitability, and ensure the delivery of high-quality, person-centred support. You will also provide day to day leadership and supervision to the staff, volunteers, and student team, while maintaining responsibility for the health, safety, and management of the Luton Wellbeing Centre and its facilities.

Service Delivery Includes

Operate a service and ensure outcomes which supports individuals to deescalate crisis and develop strategies for recovery and increased wellbeing, in line with Mind BLMKs Recovery Model and contract requirements and Key Performance Indicators (KPI’s).

Work with the Operational Services Manager to review, design and implement changes to service delivery and working models, ensuring the service meets the needs of the local community, identifying solutions to gaps in provision and seek opportunities to grow the service and maximise the use of the centre premises.

Contribute to the development of the Luton service plan in line with both Mind BLMK priorities and the wider Luton Mental Health Plan and 2040 vision.

Entitlements/benefits:

• 25 days annual leave plus bank holidays (pro rata where applicable)
• Health Plan with a wide range of wellbeing benefits
• NEST Pension Scheme (3% employer contribution and 5% employee contribution)
• Access to ongoing learning and development opportunities, including in-house and external training
• Flexible working opportunities in line with organisational policy
• Supportive and inclusive working environment
• Disability Confident Employer

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closing date: Friday 26th June at 5:00 pm
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Other roles you may have experience of could include: Mental Health Service Manager, Wellbeing Manager, Community Services Manager, Recovery Service Manager, Mental Health Team Leader, Service Delivery Manager, Community Support Manager, Operations Manager, Wellbeing Centre Manager or Mental Health Project Manager.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are proud to be an inclusive employer and actively promote equality, diversity and fairness. We welcome applications from everyone regardless of background or circumstances.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

At Samaritans, our vision is that fewer people die by suicide. Every day, our volunteers and staff provide life-saving emotional support to people in distress, and behind that work is a culture built on compassion, inclusion, learning and human connection.

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This is an exciting opportunity to play a key role in shaping the future of Samaritans developing Online Chat service. Online Chat enables volunteers to provide real-time emotional support to people in distress through a written word, digital channel helping us reach more people who may not otherwise seek support. Currently operating on limited hours, the service is entering an important phase of development as we strengthen its foundations, improve service delivery and work towards our ambition of growing into a 24/7/365 service alongside our Helpline.

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The Online Chat Service Manager will have the opportunity to lead the day-to-day delivery of this life saving service and influence how it evolves whilst ensuring it remains safe, effective and positive for both callers and volunteers.

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If you’re energised by making services better, supporting volunteers, and using insight to drive change—this role offers real purpose and impact.

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Contract

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• £45,000 - £49,000 per annum plus benefits
• Full time (35 hours per week)
• Permanent
• Hybrid working with travel to Ewell office and occasional travel to branches and other locations related to the role
• In-person working: Meeting in person and working collaboratively are things we value. We ask you to work in person around 2 days or more per month.
• We are passionate about flexible working—talk to us about your preferences

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About the role

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This is a pivotal role at the heart of our growing Online Chat service. You’ll lead daily operations, working closely with volunteers, branches and stakeholders to create a safe and positive experience for everyone who engages with the service.

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What You’ll Do

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• Lead the day-to-day delivery of the Online Chat service, ensuring it operates safely, effectively, and in line with agreed service standards.
• Monitor service performance and service user/ volunteer experience, using data and insight to identify trends and drive continuous improvement.
• Support the safe and sustainable expansion of the service, including onboarding new branches and supporting their readiness to deliver Online Chat.

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About You

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You are a collaborative, data-driven and operationally focused professional who thrives in complex environments and is passionate about delivering high-quality, safe support services.

You’re someone who can turn insight into action—using data, research and feedback to improve services, embed best practice and support sustainable growth. You’re equally comfortable managing day-to-day pressures as you are contributing to longer-term development and scale-up.

Crucially, you’re a strong relationship-builder and communicator, able to engage volunteers and senior stakeholders alike, while maintaining a clear focus on performance, risk management and continuous improvement.

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What You’ll Bring

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• Experience running or coordinating services in complex environments
• Background in helpline, online chat or digital support services
• Proven ability to drive service improvement using data and insight
• Strong stakeholder and volunteer engagement skills
• Good understanding of risk, quality and safeguarding
• Experience supporting service growth or change initiatives
• Excellent communication and organisational skills

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Full Job Description and Person Specification below

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

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We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

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You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

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We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV and cover letter.

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At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar. 

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​ Applications close: 9am on Monday 29th June

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Online interviews: w/c 13th July

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Please note there may be a second stage following online interviews. It will be in person in our office in Surrey (KT17 4AA).​

Barnardo's Scotland is looking to recruit an experienced and highly skilled Children's Service Manager to manage the Barnardo's Nurture Service Inverclyde. The service provides whole family support to children, young people (0 to 18 years) and families across Inverclyde. The service consists of a range of services and a varied funding landscape. The Children's Service Manager should be experienced in managing a range of contracts and competent and confident in managing the associated reporting schedules and commitments.

From a service delivery perspective, the service is structured as follows:

• Attainment Team - Supporting school age children, in communities, schools and outreach within the family home.
• Children's Disability Team - Supporting and providing groupwork activities for children and young people with additional support needs and complex disabilities.
• Early Years Team - Providing a range of support and interventions for across Early Years, this includes 1-1 intensive and groupwork support for children and their families, at our service base, in the community and outreach within their family homes.
• Birth Parents Service - Intensive support for Birth Parents, who no longer have care of their children through adoption, long term foster and kinship care.

In addition to the Barnardo's generic person specification, requirements for the role include:

• Educated to degree level in social work, social care or related fields.
• SCQF level 11 management qualification is (desirable).
• Experience of managing and reporting on multiple and varied contracts and exploring future funding opportunities
• Flexibility in role, and working out with core hours to meet needs of the service

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values.

£40,000.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Service Leadership and Operational Management

• Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse.

Safeguarding, Risk and Safety Management

• Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused.

Staff Leadership and Performance Management

• Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes.

Quality Assurance, Partnerships and Service Development

• Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery.

Compliance and Professional Practice

• Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards.

About you:

Knowledge and Experience

• Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families.

Skills and Abilities

• Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services.
• Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases.

About us

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Hours:            12 hours per week

Base: Shipley office

Salary:            £32,000 – £35,050 (Full time equivalent)

We are seeking a compassionate and motivated Wellbeing Service Manager to lead and develop our wellbeing offer for unpaid carers in Bradford. This service provides free counselling support delivered by student counsellors, offering vital emotional wellbeing support to carers. The service also trains volunteers to offer a compassionate listening service.

This is an exciting opportunity to shape a relatively new part of the charity, ensuring high-quality delivery while contributing to its growth and sustainability.

Key Responsibilities

Service Delivery & Coordination:

1. Manage referrals into the wellbeing service, including initial contact and triage of unpaid carers into the caring callers support offer or counselling offer
2. Assess needs and match carers appropriately with student counsellors/ volunteers
3. Monitor the progress and outcomes of counselling support
4. Support the coordination of wellbeing activities across all areas including staff wellbeing
5. Student Counsellor/Volunteer Recruitment & Support
6. Recruit student counsellors and volunteers in partnership with training providers
7. Deliver in house induction and training to students/volunteers
8. Provide ongoing support, guidance, and workplace supervision to student counsellors /volunteers
9. Ensure students are working within ethical and professional boundaries

Quality Assurance & Reporting:

• Maintain accurate and confidential records of service delivery
• Monitor service performance and outcomes
• Produce reports for internal use and funders

Service Development:

• Contribute to the ongoing development and improvement of the service
• Identify gaps, opportunities, and innovations to better support carers
• Support the development of policies and procedures where needed

Funding & Sustainability:

• Contribute to identifying and securing future funding opportunities
• Support bid writing and reporting to funders

For an informal discussion, please reach out to: Dolly Dalton.

This is an opportunity to join a dedicated organisation that is committed to making a meaningful impact on the lives of carers. If you are passionate about supporting others and making a difference, we encourage you to apply.

Carers’ Resource values diversity and is an equal opportunity employer. We encourage applications from all backgrounds.

Closing date for applications: Sunday 28th June 2026

Proposed interview date: Tuesday 7th July 2026 (virtually)

Service Manager 

We're looking for a kind, compassionate and resilient Registered Service Manage to join our Mental Health Service located in Hackney.

£45,000.00 per annum, working 40 hours per week.

Want to feel in control of your career? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Registered Manager will hold direct responsibility for the effective leadership, management, and delivery of a CQC regulated mental health residential care home in Hackney. The postholder will ensure the service delivers safe, high-quality, recovery-focused support and care to residents with mental health needs, in line with CQC regulations, contractual requirements, and organisational standards.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Service Specific Responsibilities

• Hold responsibility for the day-to-day management and leadership of the registered mental health care home.
• Ensure the service remains fully compliant with CQC regulations and demonstrates the characteristics of being safe, effective, caring, responsive, and well-led.
• Maintain and develop positive working relationships with CQC inspectors, commissioners, local authorities, healthcare professionals, and other stakeholders.

General Responsibilities

• Experience supporting services through CQC inspections or improvement plans.
• Plan, organise, and prioritise service operations to ensure effective and efficient delivery of care and support.
• Lead on quality improvement initiatives and ensure action plans are completed and sustained.
• Produce and submit regular management reports to senior management and performance teams.
• Ensure accurate and timely recording of KPI data, incidents, safeguarding, and operational performance information.

About you:

• Enjoys social interaction and encouraging resident involvement.
• Warm, approachable, and professional in manner.
• Works effectively as part of a team and promotes collaborative working.
• Calm, resilient, and able to make sound decisions under pressure.

What you'll bring:

Essential:

• Must have previously held CQC registration as a Registered Manager within a regulated adult social care or mental health service.

Desirable:

• Other relevant professional memberships and/or specialist qualifications.
• Experience working in CQC registered settings
• Experience leading, supervising, and developing staff teams.
• Ability to manage service performance, quality assurance, and continuous improvement.

About us:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you looking for a leadership role where you can make a real difference to dementia services across Somerset?
Do you have the skills to manage contracts, lead a team, and work collaboratively within a multi-agency pathway?

We’re excited to offer an opportunity as Local Services Manager for Somerset. This is a home-based role, but you’ll need to travel regularly across the region for meetings, engagement activities, and partnership work. Mileage claims will be paid from the Somerset border. This is a large, rural county with poor transport links, so access to your own vehicle is required.

Somerset is a unique area for Alzheimer’s Society, with services delivered through a grant-funded contract with supportive and innovative commissioners. The Somerset Dementia Adviser Service is also an active participant in the Somerset Dementia Partnership, and has supported delivery of conferences and activities. The local ICB has recently clustered with Dorset and BANES, Swindon and Wiltshire, connecting you to colleagues within your ICB and the wider South West.

You’ll work closely with another Local Services Manager to oversee delivery across the region. Your responsibilities will include managing contracts and groups, leading a team of Dementia Advisers, our valued volunteers and ensuring services align with our Help and Hope strategy and organisational values.

About you

You will have:

- Experience in managing or supporting service delivery, ideally within health, social care or community settings or transferable experience from related sectors.
 
- Experience in leading geographically dispersed, community-based teams and managing contracts, with a focus on quality and safe delivery of a high performing service.
 
- You will be confident using IT systems and managing and reviewing information through computerised recording systems. You will also be able to confidently navigate relationships through virtual means, including Teams.
 
- Passionate about continually improving services for people affected by dementia and informed by their experiences. You will be committed to our values, and have a focus on meeting the needs of the diverse communities of Somerset, driving forward equity and accessibility in our service.
 
- Comfortable working independently and collaboratively across a dispersed team.
 
- Have organisational and relationship-building skills, with the ability to engage stakeholders and monitor performance.
  - Be able to travel regularly across Somerset and maintain a strong local presence.

Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.

Key Responsibilities:

- Managing, monitoring and reporting on the requirements of the contract to the ICB and Dementia Partnership.
 
- Leading and supporting a team of Dementia Advisers and volunteers. You will also be responsible for group delivery across the county.  
 
- Working closely with another Local Services Manager to ensure seamless delivery across Somerset. You will also be part of the South West Regional Management Team, with occasional face to face meetings outside of the immediate area.
 
- You will be responsible for quality monitoring, performance and team culture of the Somerset team.
 
- Building relationships with local authorities, the health board, and pathway partners, including presenting to diverse audiences and advocating for people with dementia and the service. This may also include occasional requests for media interviews.
  - Identifying opportunities to strengthen services and improve outcomes for people affected by dementia. 

Interviews for this role have been provisionally scheduled to take place over Teams w/c 6th July 

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

East Kent IPS Employment Service Manager

Location: East Kent (Thanet, Folkestone, Hythe & Romney Marsh, Canterbury, Dover, Deal, Ashford)
Hours: 21 hours per week (0.6 FTE)
Contract: Permanent
Work type: Field‑based
Reporting to: Head of Area
DBS: Enhanced Disclosure with Adults Barred List

Who we are

At Rethink Mental Illness, we believe everyone severely affected by mental illness should have a good quality of life. We listen, we work together, and we challenge inequality — always putting people at the heart of what we do.

Our Individual Placement and Support (IPS) Employment Service helps people with mental health challenges find and sustain paid employment that matters to them. We’re now looking for a passionate and experienced IPS Employment Service Manager to lead and develop our East Kent service.

About the role

As Employment Service Manager, you’ll lead a small, dedicated team of Employment Specialists delivering high‑quality, recovery‑focused employment support across East Kent. You’ll ensure the service meets contractual requirements, achieves positive outcomes for people we support, and reflects Rethink’s values in everything it does.

Working closely with the Head of Area, you’ll provide day‑to‑day leadership, oversight of performance and quality, and strong external partnership working — all while championing innovation, inclusion, and continuous improvement.

You’ll manage four part‑time Employment Specialists and play a key role in shaping how the IPS service responds to local need.

What you’ll be doing

• Leading, supporting and developing a dispersed staff team to deliver safe, effective and person‑centred services
• Ensuring strong performance against contract targets, quality standards and reporting requirements
• Embedding safeguarding, data protection, equality and health & safety into everyday practice
• Providing regular supervision, coaching, appraisals and performance support
• Building effective relationships with commissioners, referrers, mental health services and community partners
• Managing recruitment, staff resourcing, budgets and operational processes
• Promoting service user involvement and ensuring voices of lived experience shape the service
• Identifying opportunities for service improvement, innovation and local engagement

Who we’re looking for

You’ll be a confident, values‑driven leader with experience of managing services in health, social care or a related setting. You’ll bring a collaborative approach, a commitment to recovery‑focused practice, and a genuine passion for supporting people affected by mental illness into employment.

You’ll need:

• Experience of managing and supporting staff teams, including supervision and performance management
• Knowledge of mental health, recovery approaches and best practice
• Experience of safeguarding, incident reporting and regulatory compliance
• Strong organisational, communication and partnership‑working skills
• Ability to plan, monitor and evidence outcomes and service impact
• NVQ Level 3 / QCF Diploma (or equivalent) in a health or social care related subject
• Good IT skills, including confidence using Microsoft Office

We’d love it if you also have:

• Lived experience of mental ill health or using mental health services

Why join us?

• Be part of a values‑led organisation making a real difference
• Work flexibly and autonomously with strong leadership support
• Access learning, development and career progression opportunities
• Join a caring, inclusive workplace where equity, respect and openness matter

Interested?
If you’re ready to lead a service that changes lives through meaningful employment, we’d love to hear from you.

Rethink Mental Illness is committed to creating a diverse workforce and welcomes applications from people with lived experience of mental illness.

Hours: 4 days per week (30 hours) between 9.00am and 5.00pm

Clolsing date:  Tuesday 30th June at 11pm

Interview date: Friday 10th July

Salary: £48,000 p/a pro rata 

Contract: 1 year fixed term (covering a maternity leave position)

The Southmead Project is an equal opportunities employer providing free specialist counselling and support for survivors of abuse across Bristol and surrounding areas. Our recruitment is done in line with safer recruitment practices. We welcome people of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We value the differences between people and affirm each person as an individual.

We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage a supported, well-rounded and enriched practice:

• Paid supervision for 1.5 hours per month, with an external supervisor of that person’s choice

• Line management for 1 hour per month

• Training budget of £500 per year to spend on relevant training of that person’s choice

• Employer pension contribution of 5%

• Generous annual leave allowance and paid sick leave

• Cycle to work scheme

• Optional private counselling for up to 12 sessions per year with an external counsellor of that person’s choice

Therapeutic Management

• To manage and support a staff team, including the Head of Active Recovery, a Counselling Lead, Nexus Counselling Manager, a Family Support Group Facilitator, and administrators.

• To oversee all of the charity’s therapeutic services and ensure that efficient and high-quality services are delivered.

• To be the charity’s Designated Safeguarding Lead to respond effectively and efficiently to safeguarding concerns.

• To ensure staff are sufficiently trained in adult and child safeguarding and that training records are kept up-to-date.

• To oversee the charity’s pre-trial therapy processes and be a point of contact for the police.

• To develop and improve the charity’s therapeutic services, including any expansion of the services.

• To manage therapeutic recruitment, inductions and training.

• To hold monthly staff meetings and service team meetings when needed.

• To oversee the individual and group supervision arrangements and reporting for all staff. 

• To manage and have overall responsibility for the ongoing use of an online Case Management System, ensuring that data is inputted accurately for reporting purposes.

• To support the charity’s quality assurance and development of its services through monitoring  and responding to client feedback and outcomes data.

• To develop the charity’s survivor voice work and ensure that the charity’s services are informed by survivors and their lived experience. 

• To manage any complaints raised by clients. 

Leadership

• To work collaboratively as part of a Leadership Team to make decisions and resolve issues affecting the day-to-day running of the charity and management of its staff team.

• To strategically plan and develop the therapeutic services of the charity.

• To develop relationships with partner agencies and professionals to raise awareness of our therapeutic services and strengthen our work.

• To build and maintain a positive working relationship with the Board of Trustees.

• To attend and contribute to trustee meetings and trustee working group meetings, reporting on the therapeutic services and any clinical matters arising. 

• To assist in promoting the charity by attending all relevant meetings directly connected with your work.

• To undertake any other duties appropriate to the needs of the charity.

Client Work

• To provide one-to-one counselling for survivors of abuse of all genders, both online / by phone and face-to-face, with a caseload of approximately 4 clients. 

• To maintain confidential and accurate counselling notes of all sessions.

• To attend monthly one-to-one clinical supervision with a supervisor approved by the Southmead Project. (Supervision is a requirement of this charity as members of the British Association of Counselling and Psychotherapy).

• To attend monthly one-to-one line management meetings.

• To work to the British Association of Counselling and Psychotherapy ethical guidelines.

• To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.

• All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.

Person Specification

ESSENTIAL:

• Diploma in Counselling (British Association of Counselling & Psychotherapy (BACP) accredited course or equivalent); and to have BACP accreditation or be working towards BACP accreditation or equivalent.

• To be a registered member of BACP, UKCP, NCS or equivalent professional body, with over 5 years of supervised counselling experience.

• Significant experience of providing one-to-one counselling for survivors of abuse and carrying out initial assessments and risk assessments.

• Significant knowledge and understanding of the issues affecting this client group and the impact of trauma.

• Significant line management and appraisal experience with the ability to effectively co-ordinate a team. 

• The ability to support staff to foster a positive working environment and deliver a high quality of service.

• Experience of recruiting staff, including inductions and training.

• Experience of managing safeguarding concerns and supporting others to act in accordance with safeguarding policies and in the best interests of the client or those at risk. 

• The ability to work with clients online or by phone.

• Experience of working collaboratively as part of a leadership team and ability to contribute to an organisation’s future development.

• Experience of developing and maintaining working relationships with partner agencies and professionals. 

• Excellent organisational and planning skills.

• Excellent IT skills and experience of using Microsoft Word and Excel, with the ability to confidently use and support others with an online Case Management System. 

• Excellent communication skills, both verbal and written.

• A commitment to identifying ongoing personal development and training needs and to take appropriate action to ensure these needs are met.

• The ability to keep accurate and confidential records of client work.

• Experience of being a client in a formal counselling relationship.

• Experience of and commitment to working with diversity.

• To have the capacity to work flexibly within a small professional team.

• The ability to manage own time and work load effectively.

• The ability to chair meetings

DESIRABLE:

• Training in trauma processing approaches, such as EMDR, Narrative Exposure Therapy (NET),  brainspotting, trauma-focused CBT, and Rewind Technique.

• Experience of working within a community-based organisation.

• Experience of working with people that have used drugs or alcohol to cope with trauma.

• Experience of running therapeutic groups.

• Experience of delivering training. 

We are seeking a dynamic, strategic, and highly organised individual with either registered healthcare status or an experienced commissioner of healthcare services and a passion for supporting people with long-term health conditions like ME.

As Clinical Lead, you will play a pivotal role in the delivery and development of our Healthcare Services. As our CQC Registered Manager, you will play a critical role in supporting the team and assuring effective and safe services for people with ME of all ages and their families.

Reporting to the Director of Operations, you will also play a pivotal role in developing our services, drive performance and optimise processes, and enhance service delivery to take action with impact to better support individuals living with ME.

Job Purpose   

Working closely with the Director of Operations, the Clinical Lead will play a pivotal role in leading and developing Action for ME’s clinical Healthcare Services, ensuring the highest standards of clinical care for individuals affected by Myalgic Encephalomyelitis (ME). The postholder will be responsible for clinical oversight, service development, and leadership, working collaboratively with multidisciplinary teams to enhance outcomes for children and adults with ME and will be the CQC Registered Manager for the service.  

At present, Healthcare Services is a small team with two physiotherapists and one doctor (specialist GP), with plans to recruit more.

We are keen to develop and expand our services, building on the small amount of spot purchasing from local commissioning boards and exploring a diagnosing and prescribing offer. We are also keen to explore the potential of increasing the range of disciplines offered within the team. You will play a key role in contributing to, and delivering, the strategy for our Healthcare Services.  

Key Responsibilities  

• Provide clinical support and expertise to Action for ME's Healthcare Services, ensuring evidence-based, person-centred care.  
• Act as Registered Manager for CQC (Care Quality Commission) purposes and ensure that the service meets all required standards.   
• Lead the development and implementation of clinical policies, protocols, and best practices in line with national guidelines and regulatory requirements.  
• Supervise and support healthcare professionals within the service, offering guidance, mentorship, and training.  
• Collaborate with external stakeholders, including NHS services, researchers, and others, to enhance healthcare provision for people with ME.  
• Ensure the service complies with regulatory and safeguarding standards, including CQC requirements where applicable.  
• Monitor and evaluate service delivery, using data-driven insights to improve clinical outcomes and patient experience.  
• Provide expert advice on complex cases, supporting the team with clinical decision-making.  
• Designated Safeguarding Officer for Healthcare Services.   
• Represent Action for ME at external forums, conferences, and policy discussions.   

Person specification
All criteria noted below are essential requirements of the role.

Qualifications

• A registered healthcare professional (e.g., doctor, nurse, physiotherapist, or occupational therapist) with active professional registration (GMC, NMC, HCPC or equivalent) OR an experienced commissioner of healthcare services with experience of quality assurance, safeguarding and compliance. 

Experience and Knowledge

• Extensive clinical experience in chronic illness management OR sound understanding of clinical practice, ideally with expertise in ME or related conditions and a clear understanding of the challenges faced by people with ME.  
• An understanding of Care Quality Commission regulatory requirements.
• Proven leadership experience in a healthcare setting, including team management and service development.  
• Strong understanding of evidence-based practice and clinical governance.  
• A sound understanding and experience of safeguarding children/young people and vulnerable adults.
• Experience in training and mentoring healthcare professionals.  
• Knowledge of NHS structures and commissioning processes.  
• An understanding of working within the third sector or charitable organisations.

Skills and Behaviours

• Excellent communication and interpersonal skills, with the ability to engage effectively with patients, carers, and healthcare professionals.  
• Ability to work independently and collaboratively within a multidisciplinary environment.
• Proficient with Microsoft Office (including Word, Excel, Outlook, Teams) and the ability to quickly learn relevant bespoke software systems.

Attitudes

• Commitment to patient-centred care and advocacy for people with ME.  

Head of Community Services

£54,961 PA
37.5 hours per week
Working days: Predominately Monday-Friday with On Call requirements

Benefits

5 weeks’ holiday plus Bank Holidays Pension Scheme, Staff referral scheme (earn extra each time you successfully refer someone), Employee Assistance Programme, including private GP access, Blue Light Card discount scheme, Free DBS check, Free parking and uniform

Closing date: 3rd July
Interview date: 13th July

Make a genuine difference, every day

At Nottinghamshire Hospice, we’re proud to lead the way in delivering compassionate, community-based palliative care for people living with a terminal or life limiting illness across Nottingham and Nottinghamshire. Our values—Compassion, Trust and Ambition—guide everything we do, for the people we support and for each other.

About the Role

The Head of Community Services is a senior leadership role responsible for the operational, and clinical delivery of Nottinghamshire Hospice’s community-based services. You will ensure the provision of high-quality, safe, and compassionate palliative and end-of-life care, supporting people to live as well as possible in the place they call home.

As a key member of the Hospice Leadership Team, you will provide visible and inspiring leadership, driving excellence in care delivery, service performance, and workforce development. This role combines strong operational management with professional clinical leadership, requiring an experienced registered healthcare professional with a sound understanding of palliative and end-of-life care.

You will lead and develop our Hospice in Your Home (24-hour service) and Wellbeing Day Services, ensuring they are responsive, sustainable, and patient-centred. The role involves regular travel across Nottinghamshire and participation in the clinical on-call rota (approximately one week in every five weeks).

What we’re looking for

We are seeking a compassionate and experienced leader to drive excellence in our community palliative care services.

You will champion equity, inclusion, diversity and belonging, while fostering a positive, high-performing culture where staff feel supported and empowered. With strong experience in service delivery, you will manage performance, resources, and workforce planning to meet the needs of our patients and families.

You will build effective partnerships with healthcare and community stakeholders, helping to improve access and patient pathways. A commitment to quality, governance, and continuous improvement is essential, alongside the ability to lead confidently in complex situations.

Above all, you will embody our values of Compassion, Trust, and Ambition, helping us deliver outstanding care and shape the future of hospice services.

You don’t need to meet every desirable criteria — we recruit based on values.

If you’re compassionate, reliable and eager to learn, we’d love to hear from you.

Equity, Diversity, Inclusion and Belonging

We want Nottinghamshire Hospice to be a place where everyone feels they belong. We warmly welcome applicants from all backgrounds and value the different perspectives and experiences that help us provide better care. We particularly encourage applications from people who are currently under‑represented in our workforce, including individuals from minoritised ethnic communities, people with disabilities, and men.

The successful applicant will be subject to an Enhanced DBS check with Barred List and must be eligible to work in the UK. Nottinghamshire Hospice is a non‑smoking organisation.

Due to the number of applications we receive, if you haven’t heard from us within three weeks of the closing date, please assume your application has not been successful.

Your privacy

We are committed to protecting your personal information and being transparent about the data we hold. We collect and process information such as your CV, cover letter and application in line with data protection laws. You can read our full Privacy Policy on our webiste.

Registered Charity No: 509759

Support Dogs is a energetic, pioneering, national charity provding vital life saving and life changing support for individuals and families affected by autism, epilepsy and disability

We are looking to recruit an enthusiastic, motivated, and driven individual to join our client services team within our assistance dog training department.

Previous experience of training dogs, using positive based methods, and a full clean driving licence are essential criteria for the post.

Desirable qualities are experience in teaching or recognised teaching qualification, awareness in varying disabilities and a recognised qualification in animal training/behaviour.
 
The role will consist of the assessing individuals and families as they apply to our charity’s assistance dog programmes for those affected by autism, epilepsy and physical disability.

You will also be required to provide training, support and guidance to individuals and families who have successfully graduated through our assistance dog programme. This includes ensuring they receive annual assessments and giving appropriate advice/ support and extra training as required throughout the dogs working lives. You will also support the preparation as older working dogs move towards retirement and the process to supply potential replacement dogs for those individuals.

Based at our national centre in Sheffield, the applicant will be required to lone work off site for periods of time, so must show the ability to work alone effectively, prioritise their workload, accordingly, use their own initiative and have excellent time management and communicational skills.They are to demonstrate a real passion for the role, a positive attitude and show flexibility within their work.