Service manager jobs in bermondsey, greater london
Volunteering Support Officer
Fixed Term Contract (12 months)
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location Split between home and Macmillan office (London, Shipley or Glasgow)
Salary - £35,000 - £39,000 per annum
About the role
In this role you will support the delivery of the Volunteering Departments' engine room for volunteering experience, involvement, product development and internal partnering, in line with Macmillan’s vision and values.
As part of the Volunteering Support Team, you will deliver the Volunteering Support aspects of Macmillan’s Volunteering Strategy.
About you
The successful candidate will demonstrate the following skills and experience:
- The ability to deliver against Volunteering Operational Plans and support Macmillan to be a market leader in volunteering.
- Good planning and project management skills, delivering clear plans to achieve targets and objectives.
- Experience of working collaboratively and establishing positive working relationships with internal and external stakeholders.
- Proven track record and experience of working with volunteers and/or supporters.
- Experience of reporting and monitoring progress against targets.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Thursday 25th September 2024
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
To be successful in this role, you will be a motivated, flexible individual, who is passionate about working with young people around their sexual health.
The postholder will conduct outreach, education, and training in several settings depending on the needs of different young people. These could be educational settings, youth settings, community events, sports settings, clubs and pubs. You will target vulnerable young people, such as looked-after children (LAC), those who are not in education, employment, or training (NEET), those who come from areas of high deprivation and high need, and those with other increased risk factors, as well as young people aged 13-15 who are not yet able to access online services.
As part of your frontline work, you will encourage young people to sign up for a C-card, and, if aged over 16, to register to Get it and order condoms and lube from the website. When appropriate, you will refer young people to appropriate local sexual health services for contraception, emergency contraception, pregnancy testing, STI screening and treatment.
You must be able to employ an appropriate and non-judgemental way of working with a variety of young people. You will welcome direction from the SWL Lead, as well as the broader team, but you will also be proactive in seeking new opportunities and mechanisms to deliver the scheme. With the support of your line manager, and with appropriate training, you will be responsible for safeguarding and child protection, ensuring young people under the age of 16 have been appropriately risk-assessed. You do not need to have existing sexual health knowledge to apply for this role, however, a desire and capacity to learn and to work in this field is essential.
exual and reproductive health training will be provided but the successful candidate must be comfortable talking about sexual health in 1:1 settings, as well as in small groups and to larger audiences.
You will also deliver high-quality sexual health education and training to young people and professionals alike via outreach and engagement activities. You will ensure that young people are supported in accessing their local contraceptive and sexual health services as needed.
The client requests no contact from agencies or media sales.
Do you have a passion for volunteerism, along with strong organisational and communication skills?
Would you like to join an ambitious £10 million programme empowering volunteering initiatives across East and North Hertfordshire?
We’re seeking a Programme Coordinator to support the development and delivery of a new collaborative, cross-sector programme in East and North Hertfordshire, aimed at growing and sustaining volunteers across health and community settings.
This is an exciting opportunity to join an innovative initiative that builds on the surge of volunteering for health we saw during the pandemic. With experience in project coordination or public engagement in the health, social care and/or VCFSE (voluntary, community, faith, social enterprise sector), the Programme Coordinator will support the Volunteering for Health programme delivery and engage with underrepresented groups in the local community.
Community Alliance (CABEH) is a growing organisation with an ambition to support the voluntary sector achieve meaningful change. This role is a key part of the wider Herts and West Essex Volunteering for Health Programme Team.
Essential skills, experience and personal attributes:
- A relevant degree or equivalent experience in a related field such as public health, community development, community engagement, social prescribing, and/or the Herts and West Essex VCFSE sector.
- Proven experience in supporting and coordinating projects, preferably within the VCFSE, health or social care sectors.
- Experience in research, data collection and analysis to inform project monitoring and evaluation.
- Experience in engaging with diverse communities.
- Excellent project coordination skills, including planning, monitoring, and reporting on project progress.
- Strong interpersonal and communication skills, both written and verbal, with the ability to present information clearly to a range of audiences.
- Good organisational skills and the ability to manage multiple tasks and priorities simultaneously, working across different locations.
- Proficiency in using standard office software, including word processing, spreadsheets, and presentation tools.
- Knowledge of safeguarding practices and commitment to promoting the welfare of vulnerable children, young people and adults.
- Understanding of equality and diversity principles and their application in the voluntary sector and health settings.
- A proactive and self-motivated individual with the ability to work independently and as part of a team.
- Flexibility and willingness to adapt to changing project needs and priorities.
- Commitment to promoting health equity and improving life chances through volunteer engagement.
- Ability to travel extensively across Hertfordshire as required for the role.
- Willingness to work occasional evenings and weekends to accommodate project activities and events.
Other essential requirements:
- Full, clean driving license and access to a vehicle for travel as required by the role
- Ability to work from both home, Community Alliance Broxbourne and East Herts hubs and office and the East & North Herts Hertfordshire Teaching NHS Trust office in the Lister Hospital, as well as attend meetings and events in various locations.
- Commitment to the values and policies of Community Alliance Broxbourne and East Herts, including equality, diversity, and confidentiality.
For more information, please visit our website.
Please submit a completed Application Form by Tuesday, 30th September 2025 at 12pm.
This post will be employed by Community Alliance Broxbourne and East Herts.
We support local voluntary organisations, empower community groups, build local partnerships and improve residents’ lives.

Would you like to be involved in improving society? Are you well organised? Do you like helping people? Would you like to be part of a friendly, fast-paced team that is backing the best small charities and social enterprises in the UK?
If yes, then the role of Partnerships & Programmes Coordinator at The Fore might be for you!
This is an exciting and varied opportunity to join The Fore and play a vital role across both our partnerships and programme teams. You’ll respond to enquiries from prospective applicants by answering calls and emails, help volunteers share their expertise with our charities, and provide valuable support to the fundraising team as they build relationships with businesses and individuals. The role is perfect for a friendly, proactive and enthusiastic individual looking to learn more about social impact and charitable giving. You’ll bring excellent communication skills, strong attention to detail and great organisation to help keep activities and projects on track. With opportunities to support events, projects and partnership plans, no two days will be the same.
We are looking for someone:
- Enthusiastic, hardworking and friendly with a proactive, ‘can do’ attitude.
- Highly organised, with an ability to prioritise a varied and busy workload to meet deadlines.
- Who takes initiative and can work independently with a small, agile team.
- Diligent with excellent attention to detail.
- A great communicator with excellent interpersonal skills.
- Passionate about social change and building a career in the social impact sector.
Creating a society that solves its own problems.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role and Responsibilities
Housing and Service Delivery
• Provide strong and effective support to residents in Acorn House that focuses on their strengths and goals, and is delivered in a personalised way and within a framework of active engagement and co-production
• Developing and reviewing support plans that reflect the interests and aspirations of residents
• Induct new residents in line with the service’s policies and procedures and support them to continue in their journey towards recovery from addiction
• Carry out assessments of those referred to Acorn House, and induct new residents
• Ensure the fundamental needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance around benefits, and alcohol and drug testing (to help maintain an abstinent environment)
• Deal with the immediate support needs of residents as appropriate, providing crisis intervention where necessary
• Support residents in addressing physical and mental health issues, including liaison with primary and secondary health teams
• Ensure residents are supported through court or welfare rulings (if necessary)
• Ensure effective and compliant administration of resident data using a bespoke Salesforce- based platform (In-Form)
• Ensure Housing Benefit and Services Charges are collected and managed effectively
• Be flexible and responsive to the changing needs of the service, ensuring high quality support is provided
• Ensure each resident’s support plan is written, monitored and reviewed as appropriate to reflect their changing needs and development
• Ensure residents progress and engage with other SCT programmes (when required)
• Ensure conditions and requirements relating to any contracts or management agreements are applied throughout SCT’s services
• Work effectively as part of a team, attending team/ staff meetings and making a positive contribution to the development of the team and wider SCT services
• Effectively control and manage financial records appropriate to the duties of the post (petty cash/rent)
• Participate in a feedback culture for continuous improvement
• Promote social inclusion, supporting residents to access all benefits available to them
• Support residents with physical and mental health issues, including liaison primary and secondary health care services as required
• Ensure all repairs and maintenance needs are raised
Monitoring and Evaluation
• Maintain accurate records of residents on In-Form
Operational Support
• Comply with Health and Safety, including but not limited to any fire maintenance, risk assessments and complete room checks and raise any risks to the Supported Housing Manager
• Ensure equipment of all applicable facilities is in good working order
• To provide an on-call/out-of-hours service when required
• Carry out other duties as may reasonably be required
Special Conditions
• This post requires the holder to work varying shifts between 08.00 am and 8.00 pm and participation in the call rota system (for which an additional allowance is paid)
• The post-holder is required to work weekends as part of a rota and Bank Holidays when required
• On occasions you may be requested to change your rota to ensure the requirements of the service are covered
• In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Supported Housing Manager
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
National Rural Touring Forum (NRTF) is looking for a new Director to lead our national network and champion rural arts across the UK. We’re seeking an inspiring leader with a collaborative approach to advocate for our members and sector, to strengthen partnerships and support a vibrant network that ensures creativity and culture thrive in every community.
About NRTF
NRTF is an Investment Principles Support Organisation (IPSO) within Arts Council England’s (ACE) National Portfolio. As a national membership and strategic organisation, we unite and champion the diverse parts of the rural touring sector. We advocate on behalf of our members, offering up-to-date information, advice, guidance, professional development and networking opportunities. By sharing news, stories and opportunities, supporting rural touring-focused projects and initiatives, and through our Annual National Rural Touring Conference, we raise the profile of rural touring, embedding its value in the wider cultural landscape. We celebrate the work and achievements of the volunteer promoters, professional artists and organisations who make culture accessible for rural communities. This is an exciting moment to join NRTF as we enter our third decade as an organisation and continue building the profile and impact of rural touring across the UK, while supporting the passionate and committed members at the heart of our network.
Main Purpose of the Role
The Director is the strategic and operational lead of NRTF, responsible for the organisation’s vision, management, performance, and long-term sustainability. They ensure delivery against NRTF’s mission and business plan, champion rural touring at a national level, and act as the primary liaison with Arts Council England, stakeholders, and the wider sector. Working closely with a proactive Board of Trustees, the Director provides leadership on governance and compliance in line with UK Charity Law and NRTF’s Articles of Association, ensuring the organisation operates with transparency, accountability and good practice. The Director is a visible ambassador for rural touring, building strong relationships across the cultural sector, advocating for members, and promoting the role of rural touring in ensuring that creativity and culture thrive in every community.
Key Responsibilities
Strategic Leadership
● Lead and implement NRTF’s Business Plan and strategic objectives.
● Oversee the delivery and evaluation of all funded programmes and initiatives.
● Develop and sustain relationships with our members, including the rural touring schemes, national and regional stakeholders, funders, and policy-makers.
● Ensure alignment with ACE’s Investment Principles and “Let’s Create” strategy.
● Ensure long-term sustainability through innovation, partnerships, and appropriate diversification, ensuring the organisation remains relevant and forward-thinking.
Finance and Fundraising
● Lead financial planning, budgeting, and reporting in collaboration with the Finance Officer and Treasurer.
● Ensure ACE and funder reporting is accurate and timely.
● Lead on developing new funding opportunities, working with colleagues and freelance support to secure income from trusts, foundations and diversification streams.
Membership and Sector Support
● Foster strong relationships with membership, particularly scheme members.
● Understand and respond to member needs, ensuring services and benefits are relevant.
● Foster a strong member community through events, forums, and networking opportunities.
● Together with the NRTF team, design and deliver initiatives to grow, engage, and retain members.
● Represent NRTF and advocate for member interests at national and international events, conferences, and sector forums.
Project and Event Delivery
● Provide strategic oversight of all NRTF projects, ensuring they are well-managed, impactful and aligned with the business plan.
● Lead and represent NRTF at the Annual National Rural Touring Conference and other national events, with project managers and freelance teams responsible for delivery.
● Foster partnerships with schemes and sector organisations to co-create and deliver events and projects that serve members and raise the profile of rural touring.
Communications and Advocacy
● Provide strategic leadership for NRTF’s communications and advocacy, ensuring consistency of voice and alignment with the business plan.
● Lead sector advocacy and act as spokesperson and ambassador for rural touring.
● Maintain and develop national visibility for rural touring through partnerships, media opportunities and press engagement (with support from NRTF’s freelance press agency).
● Oversee delivery of marketing and communications, working with the Marketing & Digital Coordinator to manage campaigns, content and social media.
● Build strategic partnerships with other organisations, funders, and influencers.
HR and Operations
● Lead on recruitment, contracting, staff management, and HR policy implementation.
● Line-manage employed staff, ensuring fair and effective working conditions.
● Manage Contracts for Services for freelance teams and contractors
● Maintain organisational infrastructure, including IT, office resources.
Governance and Legal
● Support and develop the Board of Trustees, ensuring sound governance practices.
● Organise and service Board meetings, the AGM, and working groups.
● Act as Company Secretary: ensure compliance with charity and company law, maintain registers, and submit returns.
Person Specification
Essential
● Proven senior leadership within arts or cultural organisations.
● Commitment to rural/community engagement.
● Strong understanding of the UK arts funding landscape, especially ACE.
● Demonstrable experience in finance, HR, governance, and fundraising.
● Experience in project delivery.
● Strategic thinker with exceptional communication skills.
● Experience of working and engaging with key stakeholders.
● Experience working with or supporting a Board of Trustees.
● Commitment to diversity, equity, and inclusion.
● Evidence of original thinking, idea making and bold ambition.
● Caring and positive leadership style.
Desirable
● Awareness of the ethos, principles and practice of rural touring.
● Knowledge of community arts and engagement, and/or cultural networks.
● Experience in legal compliance and company secretary responsibilities.
● Understanding of contemporary cultural policy and advocacy.
● Experience in digital communications, social media, and PR.
● Experience in event management and programming.
If you are excited by this role but are not sure if you fully meet the person specification, we encourage you to reach out to our Interim Head of Operations, Jo Purseglove to discuss further.
Please complete our equal opportunities form here: http://bit.ly/4gss9vB
If you would like an informal conversation about the role, please reach out to NRTF directly via their website.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
You’ll play a key role in supporting the healthcare professional engagement team. This includes overseeing team activities, database management and managing team inboxes. As well as providing general administrative support to the whole team.
About you
You’re have a strong background with administrative experience. You’ll enjoy working as part of a busy and high performing team and will have excellent organisational skills, with the ability to organize your work effectively and prioritise competing deadline.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London or Sheffield offices. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: Monday 29 September 2025
Interview date: 6 & 7 October 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity
This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.
Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Immigration Solicitor to provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future.
The postholder will support and contribute to Southall Black Sisters’ (SBS) research, policy and campaigning work by developing and delivering high-quality, intersectional research that:
- Strengthens the evidence base on violence against women and girls (VAWG), particularly as it affects Black, minoritised and migrant (BMM) women and girls.
- Centres the lived experiences of victim-survivors, using participatory and coproduced research methods.
- Informs SBS’s advocacy, public education and service delivery strategies through accessible, impactful research outputs.
Working closely with senior staff, frontline colleagues and external partners, the postholder will design and contribute to research projects, gather and analyse qualitative and quantitative data, and produce clear, well-structured outputs including reports, policy briefings and presentations. They will be supported to develop their research skills and will be encouraged to bring creativity and rigour to exploring the structural inequalities that shape the lives of the women SBS supports.
By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
- Generous annual leave entitlement
- Hybrid working
- Enhanced pension contribution
- Enhanced sick pay
- Subsidised public transport season ticket
- A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
- Clinical supervision with an MBACP therapist to explore issues arising from casework
- A focus on continued learning and development through accredited training delivered by experts in their field
- Organisation-wide away days
- Career development pathways and support
- The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
- Employer eye care scheme
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
Deadline: Monday 22nd September 2025 (5.00pm).
Interview dates: Thursday 2nd and Friday 3rd of October 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind in Enfield and Barnet is seeking Community care coordinators for some of our most vulnerable users of emergency services. These roles have been developed to further support our service users alongside our statutory partners at North Middlesex NHS Foundation Trust Emergency Department, to increase their wellbeing, confidence, social integration, and independence.
The successful candidates will be responsible for working with service users during periods of crisis and support them through their journey of recovery to ensure that they are receiving the support most beneficial to them. This will be achieved through a person-centred approach to ensure that the views of service users are central to the planned support they receive.
The successful candidates will take a lead in working with service users to assess needs/barriers preventing clients from recovery, working with them to create a personal action plan, and monitoring and evaluating outcomes and progress.
Independence will be encouraged through self-management and recovery.
The roles will involve working in the community and with the wider team as well as our partner organisation North Middlesex NHS Foundation Trust Emergency Department to ensure that the community is kept up to date with the services that we are offering and the strong reputation of Mind in Haringey as a leading provider of mental health services in the borough is maintained.
The client requests no contact from agencies or media sales.
About you
Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?
Myeloma UK is looking for a motivated and highly proactive Senior Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate.
You will have experience in analysing, developing, and communicating complex policy issues, strong communication skills, and the ability to prioritise a fast-moving and wide-ranging workload.
You will also have experience working collaboratively and building relationships with a range of internal and external stakeholders.
You will have the ability to present findings and recommendations to a range of audiences and produce high-quality succinct briefings in a timely fashion, underpinned by evidence.
Empathy and sensitivity are required to work closely with patients and their families and friends.
Experience in the health charity sector, public/patient engagement work, and working on the National Institute of Health Care Excellence (NICE) and Scottish Medicines Consortium (SMC) consultation processes would be beneficial but not essential.
About the role
As Senior Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will represent the charity externally including national meetings with senior healthcare decision makers.
Your role is vital to developing strategic approaches to health technology appraisals (HTA), regulatory pathways (MHRA), clinical development programmes (academic and industry clinical trials) and commissioning routes to broaden access to new myeloma drug therapies and diagnostic technologies.
You will apply your skills flexibly across key policy areas including access to treatment, patient voice, stakeholder engagement and general healthcare policy and work with colleagues in communications and fundraising to make sure our supporters and the wider myeloma community understand the positive impact we make.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close 9am on 6 October 2025 and interviews will be held w/c 27 October 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief, marital status, or pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is recruiting for the position of ‘Supporter Relations Assistant’ to be based from its Waterloo Office, London. This position is being offered on a fixed-term contract basis for 6 months. The organisation is currently operating to a hybrid working model.
To manage IRUK’s switchboard and phone enquiry system and to administer the entry of data on the fundraising database. This will include processing donations, updating supporter details, maintaining supporter records, and ensuring that information held is accurate, appropriate and up to date.
The successful candidate must have:
- Demonstrable experience in a similar role
- Experience of using databases
- Excellent customer service experience
- Experience of working with sensitive information
- Experience of and passion for, delivering excellent supporter care
- Good levels of computer skills with experience of working with databases and competent in Microsoft Office applications such as Word and Excel.
- Fast and accurate data entry skills
- Good standard of numeracy
- Proven administrative skills
- Excellent communication skills by phone, email, and post
- Experience of delivering timely and accurate responses
- Experience of multi-tasking and effectively prioritising workload. Ability to work in a methodical manner with attention to detail
- Must be a team player as well as being able to work on own initiative
- Strong empathy for the aims and work of Islamic Relief
- Knowledge of Data Protection Act/GDPR
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an awesome conference producer to grow our in person events offering for our community of Pupil Premium Leads across the 1,700 secondary schools in our network
Your role will be to produce face to face conferences that provide them honest, open and trusting spaces to share how they really achieve their results in practice.
Why?
So Pupil Premium Leads and Champions can learn what’s working (and what isn’t), so they can deliver the best education possible to all of their students, regardless of their background
What's the role?
Your job will be to produce in person conferences, with a difference, for Pupil Premium Leads in
Events where practitioners don’t just share what’s worked but also what hasn’t. Openly and transparently.
The aim is to curate powerful and practical warts and all stories, which attendees can ask questions about and dig deep into each other's work.
- What we avoid
- Glossy key notes delivered by non serving leaders telling serving leaders what to do
- Only sharing their successes
- Surface level panels that don’t say anything of substance about how leaders do what they do
- Lots of passive sitting and listening in big audiences
- Not developing deep and lasting relationships between attendees
- Where the events are geared entirely towards promoting products and services more than the amazing PPM leaders and their practice
- What we deliver
- Dedicated to giving serving Pupil Premium Leaders - from diverse backgrounds - to the platform to share their work
- Sharing openly, honestly and transparently the challenges as well as the wins
- Small group discussions about very specific topics where attendees can go deep
- Workshop formats allowing speakers and attendees to learn from each other via intimate conversations
- Where we do everything we can to help attendees get to know each other, stay in touch and work together long term.
On the speaker/content side, you’ll:
-
research what’s important to Pupil Premium Leaders
-
find serving Pupil Premium Leaders who have expertise in those areas
-
Invite and book them to be speakers and
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support them to be their best on the day.
On the attendee/learning/ side, you’ll:
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communicate the offering
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design sign up and onboarding processes
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promote the event across our social media and email channels and
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ensure delegates have everything they need to get the best out of the event.
On both sides you’ll:
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lead the follow up and evaluation of the events.
On the partnerships side you’ll:
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generate leads from potential partners and sponsor
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contact them with information about sponsorship packages
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manage the relationships with partners
- Events where sponsors provide thought leadership not sales pitches
�� How you’ll be driving our mission forward
Researching topics that matter to Pupil Premium Leaders right now
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Emailing/messaging them to ask what they’ve had success with and need help with
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Creating a database of strengths and needs across the community
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Reading education press, policy and practitioner led blogs.
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Engaging with conversations on social media
Finding, inviting and booking speakers
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Using national datasets to find schools and Pupil Premium Leaders who are succeeding against the odds
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Digging into PPM practice and Pupil Premium Leaders’ blogs/posts to build a list of possible speakers
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Crafting emails that invite Pupil Premium Leaders you may have never met to speak at the conference
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Following up and leading Pupil Premium Leaders through the speaker onboarding journey
Supporting speakers to be their best
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Designing editorial guidelines and communicating them with speakers
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Supporting them to find a focus for their sessions and feeding back on the content
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Gathering pre-event information such as speaker details, access need, session titles/objectives and resources etc
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Automating workflows and emails using Zapier and Airtable
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Sharing all pre-event information they need in good time
Designing attendee sign up and welcoming processes
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Designing and building pre-event registration processes and forms
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Gathering pre-event information from attendees eg attendee details, access/dietary needs and
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Automating workflows and emails using Zapier and Airtable
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Sharing all pre-event information so they can get the most out of the conferences
Promoting the event across our channels
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Working with a designer to commission graphics
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Writing social media posts on LinkedIn and Twitter
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Working with the Pupil Premium Leaders who are speaking to write sharable, top of funnel social media posts that inspire, entertain and inform Pupil Premium Leaders
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Designing, writing building email workflows and drip campaigns in our CRM (Hubspot)
Ensuring delegates have everything they need to get the most out of the conferences
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Tracking and auditing that all delegates have shared required pre-event information
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Writing succinct emails which delivered at the right time in a way that respects their workload and capacity
Evaluating the success of the conferences.
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Designing and building post event evaluation forms
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Seek, gather and analyse customer feedback and user data to ensure member success.
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Tracking and auditing evaluation completion
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Following up with both speakers and delegates to maximise
Who are you?
- A values driven educationalist
- Technophilic project manager who has a spreadsheet for everything
- Curious and empathic relationship builder
- Entrepreneurial, innovative and flexible
- Analytical but also a content-minded story finder and teller
- Feedback embracing learner in the pursuit of mastery of your craft
What experience and track record do you have?
It’s not essential you tick every box. But the more boxes you can tick the better. It goes without saying, we can help you gain and learn from the experiences you haven’t had yet.
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Education and/or teaching: Knowing how the MAT and schools system works is a must. Knowing who does what PPM role in schools will help bring the right people in the right conversations and the right time. Knowing and understanding the kinds of problems and types of conversations school leaders and teachers is also essential for this role
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Conference production: researching topics, inviting and booking speakers, crafting promotional materials, shouting loudly and proudly about the events and filling up spaces.
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Project management: Planning, tracking and delivering on project objectives across several workflows on time, every time. Managing multiple audiences who are likely to be at different stages of their engagement cycle.
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Customer Relationship Management: designing, building and automating CRMs including sales pipeline design and management eg Hubspot and Airtable
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Copywriting (and digital marketing and email workflow design): designing and writing posts and emails that convert - whether than be speaker invitations, promotional posts or conference onboarding emails.
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Digital marketing integration and automation: integrating and automating digital marketing platforms like eg MailChmip, Hubspot, Airtable and Zapier. Automating drip campaigns and email workflows.
What are the benefits?
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Exposure to the most inspirational and impactful PPM Leaders in the country
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Opportunity to work within an early-stage, mission-driven organisation and shape its direction
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Flexible working culture/flexible working hours
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Pro rata £28,000-£33,000 dependent on experience
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Project-based and/or part-time contract based on performance milestones for the right candidate available - this role is approximately 3 days a week for 16 weeks a year: October-February. Possibility to expand conference work to new audiences if successful.
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Free annual membership to all of our premium spaces across the community worth up to £1,197+VAT.
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Dramatically grow your network of school leaders
Timeline:
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Applications open: 27th August 2025
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Deadline for applications: midnight Sunday 14th September
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First interviews: Starting week of 22nd September,
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Second interview: Starting week beginning 29th September,
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Notification of decision: by 3rd October,
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Start date: week beginning 6th October
We expect this to be a popular role. We will be inviting people to interview on a rolling basis. We advise submitting an application early.
How do you apply?
To apply for the role please send complete this application form no later than Sunday 7th September at midnight:
For the application form you’ll need:
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CV - max 2 sides
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Covering letter - outlining
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why you want to apply
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how your values, knowledge, skills and experience make you the best person for the role.
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a PS section at the bottom with confirmation of where you saw the job role; confirmation of your current salary and notice period; whether you have the right to work in the UK and a valid criminal check with the Disclosure and Barring Service (DBS); any links to any portfolios/bodies of work you have completed in the past to demonstrate what you are capable of (this could be reports, writing, performance figures, social media campaigns, articles, videos); and indication of whether your availability will be limited during the recruitment period.
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Contact details of references
For an informal and confidential discussion about the role prior to application, please download the attached job ad pdf.
We exist to help school leaders and teachers share and learn how they get the best outcomes for their students
Play a pivotal role in shaping the future of the magistracy — and through it, the health of the justice system.
We are seeking an inspiring leader to become the next Chief Executive of the Magistrates’ Association, the only independent voice of magistrates in England and Wales.
The MA is a Royal Charter charity with around 12,000 members. For more than a century we have championed magistrates, supported their development, and spoken truth to power on behalf of the magistracy and the wider justice system.
This is a unique opportunity to lead a small, committed team and a wide network of trustees and volunteers at a moment of real change. After years of decline, magistrate numbers are growing again and their role is expanding. Following a major programme of modernisation, the MA is stronger, more visible, and ready to build on this momentum.
As Chief Executive, you will:
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Provide strategic leadership, working closely with the Board of Trustees
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Be a visible and authoritative advocate with government, judiciary, Parliament and the media
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Oversee the delivery of services and support that matter to members
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Lead the growth of our membership, engaging new magistrates and re-connecting with those who have left
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Ensure strong financial and organisational management of the Association
We are looking for an experienced and credible leader with:
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A track record of strategic leadership and organisational development
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Strong financial and business acumen
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The ability to influence at the highest levels and act as a public spokesperson
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Experience of growing a membership body or comparable organisation
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A clear commitment to equality, diversity and inclusion
The client requests no contact from agencies or media sales.
Role: | Finance & CRM Administrator
Reporting to: | Financial Controller, with a dotted line to the Directors/Fundraising team
Purpose of job: | To work with the Finance and Fundraising teams to provide excellent finance, CRM & other systems administration. This will support income generation, research, data capture and information security throughout the Museum. Responsibilities include maintaining financial records, managing and maintaining a CRM database of contacts, supporting other digital systems, and some general administrative duties including IT support.
Working pattern: | 35 hours per week, usually worked from 10 – 6pm. Flexible/hybrid working offered for up 40% of hours to be worked from home.
Contract: | Permanent
Salary: | £28,000-£30,000pa depending on experience
Who we are looking for
Are you fascinated by data with an excellent grasp on finance, IT and digital systems? Are you interested in the role financial, CRM & other digital systems play in how arts organisations and cultural projects are managed? Are you looking to take the next step in your arts finance, administration or fundraising career?
The Foundling Museum is transforming how digital systems underpin the foundations of this small but mighty Museum and charity. The position of Finance & CRM Administrator sits at the heart of this continued transition, following the successful implementation and migration to Shopify, Xero & Beacon CRM which began in 2023.
This new role is essential to the success of the Finance & Fundraising teams, in providing effective finance and CRM administration support. The Finance and CRM Administrator will support income generation activities including fundraising and venue hire, as well as playing a vital role in keeping the Museum’s accounting systems working effectively.
This includes processing all types of financial transactions on Xero and maintaining records on Beacon. You will work as a key part of both teams supporting the Museum’s strategy through the provision of high quality financial & other data, and the maintenance of the underlying systems.
This is an exciting opportunity for a highly organised individual with strong financial skills, an attention to detail, and a flair for collaborative working and information management. You will be looking to expand your skillset and make a tangible impact on our work, through the effective use & development of the main systems underpining our financial strategy & income generation.
Key objectives
· Supporting the Finance team with accurate & timely processing & reconciling of all types of Museum transactions & ledgers including sales, purchases, banking & cash.
· Continue ongoing migration of supporter and customer data to Beacon CRM, working with all teams
· Support all staff with SharePoint migration project ensuring effective record management
· Continue seeking opportunities to improve the use of our digital systems to increase organisational efficiencies & income generation
Key responsibilities
Finance
· Raise sales invoices
· Process credit card transactions
· Credit control & reconciliation of the sales ledger
· Financial management of shop takings
· Process bank & cash transactions
· Bank reconciliations
· Produce financial reports & other ad hoc duties as required by the Financial Controller
· Gift Aid Claims support
· Training in and promoting use of XERO to staff
CRM Administration
· Maintain and update Beacon with all fundraising transactions including applications, prospects, & funding receipts
· Process donations, pledges and ticket payments from individuals, organisations, trusts and foundations
· Day-to-day administration of the Museum’s Friends & other membership schemes
· Maintain up-to-date and accurate records of contacts ensuring that strict confidentiality and GDPR legislation and guidance is adhered to
· Monitor data quality by regularly creating and executing processes to cleanse and standardise data in the CRM
· Lead on development of improving existing CRM systems within Beacon CRM
· Assist in data capture and gathering to support fundraising compliance & applications
· Training in and promoting use of CRM to staff including building reports.
Admin support
· Basic IT support working with outsourced IT contractors and the Operations team
· Manage the ordering of office items
· Facilitate the use, internal awareness and confidence with digital systems, creating and managing logins
· Supporting the Director’s Office Project Manager with governance & meetings
Other
· To perform any other tasks as reasonably requested by the Directors, Financial Controller and Fundraising team
Person specification
Essential :
· Excellent financial, administration & analytical skills
· Experience of financial systems such as Xero, Sage or QuickBooks
- Good understanding and experience of Excel
· Excellent interpersonal skills and the ability to communicate effectively in writing, over the phone, and face-to-face with the Museum’s different stakeholders
· Solid experience working with not-for-profit databases, such as Beacon CRM
· The ability to also work independently and take initiative within a small team
· Proven, excellent organisational skills, with close attention to detail, the ability to multi-task and prioritise responsibilities
· Excellent IT skills including in depth knowledge of financial systems, CRM, Microsoft 365, SharePoint, and other cloud based digital systems
· An enjoyment of and willingness to engage with a wide variety of people and organisations
Able to act with discretion and maintain professional confidentiality at all times
· Appreciation of and support for the aims, values and ethos of The Foundling Museum
Desirable:
· An interest in and engagement with the work and ethos of the Museum
· An interest in and engagement with the arts, heritage and/or music
· Experience of working in a finance or fundraising environment
Benefits
• 25 days annual leave per year (pro rata) + bank holidays (pro rata)+ Birthday leave + Volunteering leave
• You will be eligible to join a group contributory pension scheme (3 months after your start date)
• Discount from the Foundling Museum Shop and local partner businesses
• Access to season ticket , rental deposit and cycle to work scheme loans (3 months from your start date)
• Free and discounted access to partner museums and galleries
• Free access to our fully funded Employee Assistance Programme for wellbeing – WISDOM
• Training support from our on line learning platform
Interview timetable:
Closing date: 5pm 1 Oct 2025
First interview date: 7 and 8 Oct 2025 (NB interview will include a job related task)
Second interview date for shortlisted candidates: 13 or 14 Oct 2025
How to apply:
To apply please follow the link to our application portal where you will be asked to upload a completed copy of our standard application form.
On this application form you need to provide:
- Your contact details
- Details of relevant achievements in recent posts, as well as any relevant education and professional qualifications that are appropriate to the post
- What makes you a good fit for the role, for example, giving evidence of your ability to match the criteria outlined in the Person Specification
- An explanation of why you wish to work for us
- Details of your notice period and names of 2 referees, together with the capacity in which they have known you, and an indication of when in the process they can be contacted (please note we will not contact your referees without your express permission)
PLEASE NOTE: the application portal will request a CV. This is not necessary and can be ignored. Where it requests a CV please only upload the completed application form, and the optional Equal Opportunities form (if you wish to submit one).
Please get in touch with us details found on our website if you have any access requirements, for example if you would prefer to send your application via video.
Please note that any offer of employment will be subject to receipt of satisfactory references and proof of right to work in the UK and also may be subject to a DBS (Disclosure and Barring Service) check.
Please also note that this job description will not form part of your contract or your terms and conditions of employment. Duties and requirements of the role may vary from time to time in accordance with the needs of Foundling Museum, its strategy and the directions from its Director.
About the Foundling Museum:
A seaman, a composer and a painter, and the moving story of the charity they started 270 years ago. The Foundling Museum is a recipe of art and care, which still looks after kids today. Coram, Handel, Hogarth, what’s not to love? Grayson Perry CBE, Foundling Museum Trustee
The Foundling Museum explores compelling stories of love, loss and care through art, music, writing and emotive objects.
The Museum is the UK’s only arts and heritage institution dedicated to the public understanding of lived experiences of care. Inspired by three great 18th-century activists - campaigner Thomas Coram, artist William Hogarth and composer George Frideric Handel - our mission is to inspire change and transform lives through the power of the arts. We believe in creative action that brings past and present together, to stimulate imaginations and enrich lives.
The Foundling is also the birthplace of creative philanthropy – combining art and fundraising to publicly support lived experiences of care. At the Foundling, the term ‘care’ refers to children’s social care, including foster care, adoption, kinship care, local authority care and children’s homes. Central to our work is well-being through exhibitions, events, collections, research and arts programmes with care leavers, looked-after children, and early years (birth to five years old).
Examples of our work include:
- Art projects which explore how our historic story of care still resonates today by addressing stigma and supporting mental health. We do this by working in a connected way, establishing collaborations with local health and community partners.
- ‘Tracing Our Tales’, our flagship training programme for care-experienced young people which was named Learning Programme of the Year at the 2022 Museums and Heritage Awards. Supported by our Learning Team, trainees learn art or creative writing skills in weekly sessions led by dynamic artists and poets, to build a creative portfolio.
- Exhibitions, collections and displays, ranging from tiny, touching identifying tokens left by mothers with their babies, to composer George Frideric Handel’s will. Around the Museum, you’ll find works of art by contemporary artists like Yinka Shonibare CBE RA, Tracey Emin and Michael Craig-Martin, as well as 18th-century artists William Hogarth, Thomas Gainsborough and Joshua Reynolds.
For an overview of our charitable activities, and relationships with funders, please view the Foundling Museum Annual Report 2024/2025 on this link.
The Foundling Museum is the only cultural institution in the UK to celebrate the lives of care-experienced people, and those who care for them.

The client requests no contact from agencies or media sales.
Croydon Drop In (CDI) are seeking a highly motivated and enthusiastic practitioner to work within our award-winning Voluntary Sector services. The post-holder will work within our safeguarding protocols to provide safe interventions for Neurodivergent children, young people and families using evidence-based methodologies. The post holder will safely work with people across different cultural backgrounds and ages and will be committed to equality, diversity and inclusion.
The post holder will use their skills to support children and young people who are referred in to or have self-referred in to the A for Autism Service. This service is a community based Pre and Post Autism Diagnostic Service. The successful candidate will receive Reflective Practice Supervision to support their professional development and ensure the safety of themselves and the people they work with, alongside Line Management Supervision.
Please read the Job Description and Person Specification before applying for the role.
Information about the Job Role
This full-time role will be best suited for applicants who are able to balance a busy work schedule being both office based and community based, working mainly with 16 – 25 year old children, young people and their families, and delivering workshops and one to one support in a range of community based settings, and at CDI sites. Applicants must be willing to travel around Croydon as the service is community based. Occasional travel outside of Croydon may also arise to best meet the needs of those accessing the service. This role will include session, activity and resources design and delivery.
Closing date for applications: 11pm Wednesday 24th September 2025
Interview date: Friday 3rd October 2025
Please note - we reserve the right to close the vacancy earlier if we receive sufficient applications which we will review on a rolling basis, so please submit your application as soon as possible