Our charity is on an incredible journey and this is a hugely exciting time to join our team.

2020 saw the UK come together in an outpouring of love and support for the NHS. As the NHS’ national charity and membership organisation for the NHS’ official charities throughout the UK, NHS Charities Together is the central charity receiving additional funding and support for our National Health Service where and when it needs it most. Thanks to phenomenal public support, our national Covid-19 Appeal has raised more than £150 million to help NHS staff, volunteers and patients through the immediate and long-term effects of coronavirus. 

We are now recruiting a brand-new Head of Mass Participation to develop a portfolio of mass participation fundraising campaigns.

The Head of Mass Participation is a pivotal new role within the Fundraising Directorate responsible for developing and delivering a successful portfolio of mass participation fundraising campaigns such as our flagship campaign, the NHS Big Tea.

Working alongside the Fundraising Director and forming part of the senior Fundraising Leadership Team within NHS Charities Together, this senior role will be accountable for leading the team to deliver and grow a multi-million-pound portfolio of national campaigns that can also be rolled out to our 241 member charities to enhance their own fundraising.

Coming from a background working in strategic leadership roles, the successful candidate will have experience of managing mass participation virtual events and creating new products. You will be an innovative thinker with the ability to review our existing supporter base, analyse the market environment and identify opportunities for supporter acquisition, engagement and retention.

If you are passionate about the health and wellbeing of our nation, and believe that through supporting NHS charities we can significantly increase the vital support given to our hospitals, community, mental health and ambulance services, we would love to hear from you. 

We have an opportunity for a Head of Services to join us based in Birmingham. You will join us on a full-time permanent basis and receive a competitive salary of £45,000 - £52,000 per annum.

Servol Community Services is an established charity providing person-centred support to adults affected by and recovering from mental health conditions. Support is provided to people in accommodation that meets their needs, including residential 24 hour staffed services and semi supported accommodation.

The Head of Services post is a new role, working closely with the CEO, developing informed strategy and leading, managing and supporting staff within Servol’s diverse functions/services to deliver sustainable and successful outcomes. This role also requires strong, visible and influential leadership of Servol and to deputise for the CEO in their absence.

Key duties and responsibilities of our Head of Services include:

1. Managing the delivery of a range of services which meet the highest professional standards, in accordance with the organisation’s objectives and core values.
2.Manage, supervise, and develop staff and volunteers.
3. Act as a trusted advisor to the CEO, and extended management team.
4. Oversee the delivery of the IT services and operations, supported by efficient and fit for purpose processes demonstrating value for money.
5. Ensure effective facilities management and administration services are in place to enable the charity to fulfil economic and safe service delivery.
6. Ensure relevant statutory, regulatory, and professional standards are wholly achieved in relation to policies, processes, and procedures, particularly in respect of governance and employment legislation and IT functions.
7. Set and encourage high standards of performance and demonstrate a commitment to good practice and continual improvement in all areas of the organisation’s operations.
8. To manage and review contract rates to ensure competitiveness and maximize income generation.
9. Deputise for the CEO when necessary including attending meetings and preparing and presenting reports.
10. Pro-actively monitor and evaluate activities within Servol’s business through the development and delivery of effective cross service monitoring and evaluation, responding to issues and identify/follow up opportunities.
11. Secure/seek new business opportunities, develop, and write funding bids, and produce and lead on tender responses, and produce progress reports.
12. Develop business case funding/tender reports for funders, commissioners and the Board of Trustees.
13. Support the CEO strategic leadership role as an active member of the Senior Management Team, including being proactive in providing solutions to strategic issues with and for colleagues
14. To participate actively in strategic planning process in the following ways:
- Leading on/inputting to the planning and development of projects (both existing and new)
- Proactively alerting staff and trustees to potential opportunities and threats to the charity
15. Lead on the delivery of a sustainability plan.
16. Manage overall budgets for services across the organisation and produce reports related to these.
17. Ensure compliance with all relevant legislation.

Skills and experience required to become our Head of Services:

- Educated to Degree/NVQ L7 level or equivalent in Health and Social Care, Marketing & Communications, Advice and Guidance, Training or Business/Voluntary Sector Management
- Able to grasp corporate and functional business objectives
- Have worked in a multi locational role previously
- An working knowledge of the commissioning of services within the social care sector
- Previous senior operations management within a social care setting or at a junior level position is essential
- Managerial experience of agency/partnership working within the NHS/PCT or Strategic Level Contracts
- Ability to work with financial, budgetary and management controls
- Analytical skills, excellent attention to detail, political acumen and awareness of changing policy
- Proven experience of developing partnership and projects with public, voluntary and private sector organisations

If you feel that you have the skills and experience required to become our Head of Services, please click ‘apply’ today – we would love to hear from you.

Head of Service Development

We have an exciting opportunity for a Head of Service Development to lead on the design, delivery and ongoing management of the organisations wrap-around programmes and projects.

Position: Head of Service Development

Location: Flexible working with regular travel to the Head Office in Dudley

Salary: £40,000 per annum

Hours: Full Time

Contract: Permanent

Benefits: 28 days’ annual leave, 6% pension contribution, flexible and remote working opportunities, occupational sick pay, eye care vouchers.

Closing Date: 26th March 2021 - Applications will be monitored and the role may close if enough suitable candidates apply.

About the Role

The charity offers a range of wrap-around solutions in support of those most affected by gambling treatment, that build around its core treatment programmes and enable a seamless treatment journey for all service users.

These are:

• Pre-support: services for clients who have been accepted to the services, aimed at helping them to be ready and committed to engage with treatment
• Post-support: aftercare services aimed at supporting service users in building back their lives and maintain their recovery
• Outreach: engagement with local communities as well as other service providers aiming at building integrated and holistic recovery pathways for service users
• Family and Friends: services offering regular support for service users’ loved ones

The overall responsibilities of the Head of Service Development will be to lead on the design, delivery and ongoing management of the wrap-around programmes and projects, meeting targets, within budget and as specified by the operational business plan.

About You

As Head of Service Development, you will have an advanced qualification and/or training in a relevant discipline ie Healthcare/Social Work/Psychology/Psychotherapy or Counselling.

You will have experience of:

• Services design, development and management
• Line-managing clinical staff
• Managing and developing clinical monitoring and reporting systems
• Project management, including experience in managing a project from conception to evaluation

You will have:

• Knowledge and understanding of the problematic and treatment of addiction and mental health issues
• Knowledge of health and social care service modelling, commissioning and funding
• Excellent analytical skills and attention to detail

About the Organisation

This registered charity has nearly 50 years’ experience in providing residential support and treatment for people who are severely addicted to gambling. They provide advice, education and high quality innovative therapeutic support to problem gamblers and those affected by gambling, through residential, online and outreach services.

The charity is an equal opportunities employer and welcomes enquiries from everyone and values diversity in its workforce.

You may have experience in areas such as Service, Services, Head of, Head of Services, Head of Service Delivery, Service Manager, Director of Service, Service Delivery Manager, Programme, Programmes, Programme Manager, Head of Programmes, Gambling, Mental Health, Vulnerable Adult, After Care, Care, Social Care, Outreach, Outreach Programme, Project, Service Project, Healthcare, Social Work, Psychology, Psychotherapy, Counselling, Addiction, Service Development, Programme Development.

Do you have a head for business combined with a heart for charity work? Are you looking for a new challenge and interested in helping one of the UK’s leading dementia charities drive forward quality improvement through the management of existing contracts?

Dementia UK is looking to appoint a Regional Account Manager in the Midllands to join its assiduous Business Development Team. As a new member of the team, you will work closely with the Area Business Development Manager and Regional Development Lead to manage existing accounts, improve quality and harness key opportunities to increase the number of Admiral Nurses.

Admiral Nurses are specialist dementia nurses who provide vital support to families affected by dementia. The nurses are supported by Dementia UK, which works with partners in various health and social care settings to provide gold standard clinical and emotional support, practical advice, and therapeutic interventions to help families along the dementia journey.

As part of the Business Development Team, the Regional Account Manager will manage existing business, ensuring quality is maintained and services remain sustainable, helping Dementia UK meet the goals within its ambitious Strategic Plan 2020 - 2025. Most importantly, the role will ensure Admiral Nurse services are delivering the values of the charity, ensuring that all times the message given keeps families living with dementia at the heart of our work.

This position will be home-based, with travel and could include some trips to Dementia UK headquarters in London.

We are looking for an energetic, excellent communicator with business experience and a proven track record in relationship management, project management and service development. Experience working with people living with dementia and their carers is a plus.

Please note only applications including a CV and answers to the application questions will be considered.

We anticipate interviews will take place w/c 29th March.

We are the charity who look after and bring to life 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions.

The role of the Engagement Manager is to support the Trust‘s objectives of increasing brand awareness, gaining wider public and institutional support and delivering health and wellbeing outcomes. They will enhance and promote the work of the Trust in the West Midlands Region, building stronger relationships with communities living in and around the waterway.

There will be a focus on building community capacity and new relationships with partners. The role will help develop our wellbeing offer in communities near Commonwealth Games 2022 sites. Creating new and exciting volunteering opportunities linked to the games will be a priority for the role, supporting the organisation to provide a world class canal network.  

We’ve staff and volunteers doing some amazing work across the region and have fantastic stories to tell about the difference they are making. 

Location

This role is formally based from our Birmingham offices, however our teams continue to work from home currently whilst social distancing restrictions remain in place. It is important that applicants are able to work from their home location until we are able to safely return to our Birmingham based offices/HUBs.

DBS

This job involves regulated activity with children and adults at risk as defined by the Protection of Freedoms Act 2012. Therefore, an Enhanced Criminal Record check will be undertaken by the successful candidate prior to employment.

Knowledge, Skills/Qualifications & Experience

Responsibilities

This role will require extensive experience in the engagement field and the applicant will need the skills to manage relationships with external partners and community groups. The core aspect of the role will be to develop relationships to deliver increased local engagement and activity within communities around the region.

• Work with external partners and internal colleagues to develop and deliver against the strategic programmes and targets.
• Build capacity across the region to increase the quantity, quality and diversity of our community engagement offer.
• Support the Trust’s strategic goals by identifying, shaping and placing news stories in target media - contributing to the delivery of 220 episodes of Trust media coverage per month, of which more than 80% is positive. 
• To coordinate activities and opportunities with enterprise managers to identify appropriate regional funding.
• Identify and develop strong working relationships with key partners across a range of organisations to ensure participants and beneficiaries are genuinely reflective of local communities.
• Develop new and innovative volunteering opportunities in communities across the region.
• Aid the delivery of agreed campaigns, including initiatives such as our Plastics campaign, Share the Space as well as our Water safety campaign. 
• Contribute to the development and delivery of the Lets activity programme.
• Actively participate in regional forums to encourage a wider understanding of and take up of media opportunities.
• Lead on specific public facing events that aim to raise the profile of the trust in the region.
• Comply with Canal & River Trust’s Health & Safety policy and defined standards at all times. 

Background/Experience

Essential; 

• Educated to degree level, or equivalent, ideally in a relevant discipline.
• Experience and knowledge of delivering community programmes with direct experience of shaping strategies and proven track record of delivery.
• Experience of contributing to the creative development of new ideas, strategies, and stories as part of wider teams. 
• Partnership development and relationship management.
• Experience in building community capacity.
• Proactive, engaging and innovative.
• Strong people skills and ability to build networks.

Desirable; 

• Experience of voluntary sector, not for profit or customer focused organisation.
• Experience of leading on delivery of and supporting national campaigns. 
• Knowledge or experience of working with communities located around the West Midlands canal network.
• Volunteer experience, either in a personal capacity or supporting others.
• Experience of organising public facing events.

What We Offer

At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust.

In addition to your annual salary we offer a Car Cash Allowance, competitive contributory defined contribution Pension scheme arrangement, and numerous other employee benefits which can be found on our website..

We are striving to represent the diverse communities that we are a part of. All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job. Many of our vacancies can be considered for people who wish to work flexibly, job share or part time. 

Strategy & Development Manager 

Full Time, 37.5 hours per week 

London, Birmingham or Manchester

£32,000 per annum (plus £3,000 London Weighting if applicable) 

Who We Are Looking For

This is an exciting time to be part of Strategy & Development at Ambition Institute and we are currently looking for a motivated and talented professional to join the team as a Strategy & Development Manager on a permanent contract.

The role is responsible for supporting the business development function so that Ambition thoughtfully evaluates and successfully pursues tender opportunities that are aligned to our strategy and mission, and are commercially viable, as well as efficiently and effectively supporting strategy development and implementation across the organisation. 

To be successful in this role you will support organisation-wide implementation of our current strategic plan; conduct market research and analyse data to present insights and make recommendations to the Strategy & Development team and Senior Leadership Team. You will need to effectively build, foster and maintain relationships with teams across the organisation, and work flexibly across the Business Development and Strategy Functions and take on and complete tasks when needed.

For this role we are looking for someone who can support and occasionally lead on the development of new bids, including bid writing, financial modelling, and stakeholder management, as well as support the monitoring, evaluation and reporting of business development opportunities, including pipeline reporting to the Board of Trustees and Committees.

The role can be based in either our London, Manchester and Birmingham office and will report to the Associate Director, Strategy & Development. The role does not have direct reports at this time but may do so in the future. 

Who are Ambition Institute? 

Ambition Institute has one purpose: to help educators serving children from disadvantaged backgrounds to keep getting better. With our new organisation, and more than ten years of collective experience in working with educators at all levels, we believe that exciting opportunities lie ahead. We are a graduate school for educators, and we apply academic rigour to our learning design, drawing on frontline insights from schools into what works in practice. Our programmes leverage the latest evidence from international experts, which means we think carefully about what is taught, how, and in what sequence. We work collaboratively to enable school improvement for the benefit of pupils, particularly those from disadvantaged backgrounds.

Our Offer 

We are happy to announce that we will be able to offer you: 

• Flexibility on how you work – agreed between you and your line manager 
• A competitive annual leave entitlement of 25 days, plus bank holidays 
• 2 additional annual leave days for 1 day booked during December over the festive period 
• A generous employer pension contribution of 11% (10% pension plus 1% NI rebate) 
• Competitive salary rates
• Access to an interest free season ticket and bike loans, as well as eyecare vouchers 
• An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters. 
• A robust learning and development offer that ensures your continuous professional development 

How to Apply 

All applications must be received by the closing date, midnight on Sunday, 14th March 2021. Interviews will be held in the week beginning 15th March 2021. 

To apply for this role, or any of our other vacancies or for any questions or queries please visit our website. 

Equality and diversity matter to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality. 

Job reference: 000941

Job posted date: 23/02/2021

Department: Witness Service - National

Interview date: 15th March 2021

Locations: Birmingham Magistrates Court & Birmingham Nightingale Court sites 

Do you have experience of working as or alongside volunteers?

Are you looking to develop your management skills or for a new challenge?

We are looking for someone who is a great motivator who thrives on leading teams to deliver positive outcomes.

The Role

As the Deputy Team Leader (Court Services), working alongside Team Leaders you will be responsible for the delivery of the Witness Service within your court/s. 

You will share responsibility for the effective coordination and development of volunteers who support witnesses in their journey through the criminal justice system.

You will  be responsible for general service administrative tasks within the courts, as well as inputting service data.

Who we are looking for

We are looking for someone with excellent communication skills, who can adapt to and manage change. Someone who has administrative skills and is computer literate to a high standard.

We welcome applications from diverse candidates who can demonstrate transferable skills.

This post is subject to enhanced vetting and barring check.
You will love working with us because:

• We value diversity and equity
• You will be a part of a fantastic team who works collaboratively and inclusively, using cutting edge IT solutions to help us work better together
• You will be making a positive difference in people’s lives
• Your health and wellbeing is important to us, we have a comprehensive Employee Assistance Programme, including access to counselling sessions, both online and on the phone support.
• Your future financial health is helped by a generous pension scheme
• You can further your career with training and development tailored to you
• You will have access to an online employee support networks and forums
• Generous annual leave allowance starting at 26 days plus bank holidays with an additional 4 days off at the end of the year
• Opportunity to buy additional annual leave
• Generous maternity pay and shared parental leave
• 3 days paid volunteering each year
• Discount scheme
• Cycle to work scheme
• Inhouse mentoring scheme

About us: 

The Citizens Advice Witness Service provides a vital service offering free and independent support for witnesses in every criminal court across England and Wales.

The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates. 

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.

The TACT West Midlands service currently seeks an enthusiastic Homebased Fostering Deputy Area Manager who is committed to ensuring that the children we care for meet their full potential.

Deputy Area Manager

Permanent - Full Time - 35 Hours Per Week

Home Based – West Midlands

Salary: £45,000 pa + £750 Home Working Allowance pa + £1,500 Out of Hours Allowance pa

TACT, the UK’s largest fostering charity now has over 500 dedicated carers, who look after over 600 children and young people across the country. Our reputation and growth rests upon our strength in providing successful placements. As a charity, we do not have shareholders who receive profits and we invest all our surplus income into service, staff, carers, and children’s development.

The West Midlands service currently seeks an enthusiastic Homebased Fostering Deputy Area Manager who is committed to ensuring that the children we care for meet their full potential.The successful candidate will bring experience of working with children and young people in a statutory setting, have a management qualification and have strong interpersonal and leadership skills.

As a Homebased Fostering Deputy Area Manager your core duties will include:

• Assisting the Area Manager in ensuring that the service provides the highest standards of care and support to its foster families
• Supervision of qualified Social Work staff and sessional workers
• Chairing meetings and support groups
• Collation and analysis of management information
• Coordination of rotas and duties
• Contribute to development of area operational, financial and performance plans
• Deputising and leading on behalf of the Area Manager as required
• Undertaking audits, monitor performance and ensure compliance

The Homebased Fostering Deputy Area Manager must be Social Work England registered and have a DipSW, CSS or CQSW qualification.  An enhanced DBS check is required for this post and will be undertaken by TACT on your behalf.

TACT is a homebased workforce. We recognise the benefits that flexible home working creates for both the employer and the employee. As a remote working organisation, we are committed to work with our staff to enable consistent inclusion and engagement across the organisation to ensure the optimum standards of service for our carers and children. The postholder will need to travel around the West Midlands and surrounding areas post Covid in order to support foster carers, children and young people.

TACT offer an excellent benefits package including:

• 31 days paid holiday
• Flexible working arrangements
• Group income protection scheme
• Death in service cover
• Stakeholder pension scheme (salary sacrifice)
• And fantastic learning and development opportunities

The sucessful candidate will be required to participate in the out of hours duty rota, attracting an additional allowance of £1,500 per annum (once on the rota). 

Please see the Deputy Area Manager job description and applicant information booklet for full details.

• Closing: Midnight on Monday, 15th March 2021
• Interviews: Monday, 29th March 2021 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believe that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

TACT reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

Multi-Channel (Online) Operations Manager

FULL TIME: 40 hours across 6 days
LOCATION: Cannock, Staffordshire
SALARY: £25k

Would you like your work to positively impact disabled children’s lives and the planet?

Our client provides access to the vital equipment disabled children and their families rely on, offering information and support through their team of dedicated healthcare professionals and sponsoring pioneering medical research into the causes of birth defects, they offer families a voice through their campaigns for change and, their recycling programme saves thousands of tonnes of waste from being sent to landfill or incinerated every year. Their mission, simply put, is to change lives and you could be a part of that change!

The Opportunity: In this new role, you will play a key part in their new and successful Online operation across 3 platforms, plus their click and collect function. Working over two sites in the Cannock area, you will help them grow and develop, to increase funding in support of their charitable aims.

Your key responsibilities will include:

- Identifying and managing commercial and operational opportunities to achieve KPIs eg. Refund management, goodwill, customer response times, customer review ratings.
- Recruiting, training, coaching, managing and inspiring the team.
- Managing returns and exchanges, as well as minimising delivery costs eg. postage and packaging.
- Resolving customer queries effectively and timely both verbally and in writing.
- Liaising effectively to ensure the availability of products.
- Creating and maintaining effective relationships with suppliers such as Hermes and Royal Mail.
- Measuring and improving productivity to meet operational tasks and targets.
- Acting to minimise any stock losses and adhering to all security procedures.
- Deputising in the absence of the Multi-Channel Manager as required.

What they are looking for: The organisation’s culture is based on a clear Mission, Vision and Values, teamed with a great attitude, which you will exemplify both personally and through your team.

As an experienced manager (ideally in retail and/or customer online sales service) and, using both your customer service and operational skills, you can ensure great service for their online customers and the efficient and effective delivery/distribution of products both across the business and to the customer.

You are commercially and financially minded; people orientated and have a desire to deliver operational excellence, putting the customer at the centre of everything by using your ‘problem solving’ and decisive approach.

Your communication skills are excellent and you are able to engage at all levels quickly and confidently.

You have high levels of competence in using various online features and reports, including the use of databases, with experience of analysing data and activity, interpreting, reporting and driving responsive actions.

You can demonstrate significant operational experience related to managing delivery/despatch and stock movement, ensuring stock availability in a multi-site operation.

You are also flexible in your approach to work to cover the days and hours required to meet needs of the business and have your own transport to travel to their sites as needed.

The Benefits: You will receive 30 days holiday, health cash plan membership, team member store discount and pension scheme membership…. and of course have the satisfaction of knowing that the worthwhile work you do is making a real difference!

The closing date for this position is Monday 15th March 2021

Ref: 97124

Programme Manager

We have an exciting opportunity for a Programme Manager to implement and manage the project delivery of a dedicated women’s Gambling Addiction Treatment Centre.

Position: Programme Manager

Location: West Midlands and surrounding area (Regular travel will be required once travel restrictions are lifted)

Salary: £35,000 per annum

Hours: Full Time

Contract: Fixed term for 12 months may become permanent subject to funding

Benefits: 28 days’ annual leave, 6% pension contribution, flexible and remote working opportunities, occupational sick pay, eye care vouchers.

Closing Date: 26th March 2021 - Applications will be monitored and the role may close if enough suitable candidates apply.

About the Role

The Programme Manager will project manage the delivery of a £1.35m (funding over 3 years) project to create and implement a residential women’s treatment programme and centre.

Working with key Stakeholders (Clinical Services, Operations, Finance, HR, CEO, External Partners (including Funders) to:

• Create and manage the project delivery plan ensuring the attached project phases are achieved, provide regular project updates and reporting
• Provide clear reporting structures to Funders
• Manage budgets, tracking payments and invoices and controlling costs
• Sourcing a location and property for the treatment centre
• Create and commission a gambling addiction referrals process and treatment programme specifically for women
• Develop, review and revise operating procedures for the treatment centre
• Ensure Health, Safety, Environment and Quality is considered during the development and implementation of the treatment centre 
• Recruit and on-board a high performing team to work at the centre

About You

As Programme Manager, you will have effective line management skills with a management qualification at Level 3 or above and experience of working in the charity or Not for Profit sector. 

You will have experience of:

• Developing and implementing a residential service or can demonstrate ability to do so
• Working in a health and social care environment (e.g. residential, mental health, substance misuse, housing)
• Case management with an understanding of risk, incident and safeguarding management and processes
• Setting, managing and controlling budgets

You will have a strong understanding of working with a complex Stakeholder audience and strong project reporting skills.

About the Organisation

This registered charity has nearly 50 years’ experience in providing residential support and treatment for people who are severely addicted to gambling. They provide advice, education and high quality innovative therapeutic support to problem gamblers and those affected by gambling, through residential, online and outreach services.

The charity is an equal opportunities employer and welcomes enquiries from everyone and values diversity in its workforce.

You may have experience in areas such as Programme, Programmes, Service, Services, Treatment, Gambling, Addiction, Treatment Programme, Treatment Centre, Policy, Residential Service, Residential Services, Programme Manager, Programme Lead, Health, Social Care, Care, Vulnerable Adult, Mental Health, Substance Misuse, Housing, Case Manager.

You can be based from any of our UK Trust offices, not just the locations advertised.

The Prince’s Trust is seeking a talented and enthusiastic person to be our Safeguarding Training Manager. Passionate and knowledgeable about safeguarding children and young people with a proven track record in designing and developing engaging and insightful safeguarding training, you will be working with a range of stakeholders at the Trust to ensure everyone who works, volunteers or delivers our programmes knows how we safeguard and protect every child and young person we engage with.  

Sitting within the National Safeguarding Team and working closely with our colleagues in our Learning Team to deliver consistent, high-quality safeguarding training at scale, you will benefit from a range of benefits outlined below. 

We anticipate the role will need to provide support to colleagues based in delivery centres across the UK, so being able to commit to UK wide travel (when restrictions ease) and potential weekend work, is a must.

For more information, please go to the job description. To apply, click on apply now and you will be directed to our website.

We are expecting a high level of interest in this role, so would encourage you to include all of your relevant experience, alongside your motivation to help young people and interest in the Trust, in your supporting statement.

 

Why we need Safeguarding Training Managers:

Last year, we helped more than 70,000 young people, with three in four young people on our programmes, move into work, education or training. 

The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. Our job is to inspire and support young people, to help them reach their potential so that they can thrive and society can prosper.

We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us.

Perks for working at The Trust:

• Great holiday package! 30 days of annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
• Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
• Interest-free season ticket loans
• Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• In-house learning platform! Develop your skills for your career and your role
• The Trust will contribute 5% of your salary to the Trust Pension Scheme
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
• Generous life assurance cover (4 x annual salary)

Here at The Prince's Trust, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. More importantly, creating an environment where everyone, from any background, can be themselves and do the best work of their lives is the right thing to do.

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT NOW (Network of Women), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBT Network). For more information, click here.

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 686 

Registered Residential Care Home Manager / Mental Health

Location: Bartley Green, Birmingham

Salary: £30,191 plus additional on- call allowance and sleep in allowance.

Hours: 37.5 hours per week

 

Are you a natural leader, able to facilitate recovery activities, passionate about mental health and able to motivate others?

Do you have an interest in working with those who experience mental health distress who are living in a Residential Care Home?

Our client is a leading provider of mental health services in Birmingham and the West Midlands.  They are currently looking for an experienced Residential Care Home Manager to join their forward thinking and innovative team.

At their registered residential care home in Bartley Green, our client provides a high level of support for up to seven adults who are experiencing mental health problems. Here they support people who have more complex mental health needs, including people with dual diagnoses.

In this post, you will be responsible for the day to day management of the Registered Care Home, in line with the standards set by the Care Quality Commission, and our client’s funders.

You will ensure that the appropriate level of provision of services to service users is maintained. Leading a skilled team, you will take responsibility for the assessment of peoples’ skills, needs and wishes, and the coordination of support packages, with the twin objectives of creating conditions conducive to recovery, and improving service user’s ability to lead an ordinary life and to be part of their community.

The successful candidate will have previous management / supervisory experience in the care field and an NVQ Level 3 in Care and an equivalent Management qualification.  You must be committed to recovery based practice and able to demonstrate a positive and enabling attitude towards people recovering from severe mental distress.

If you wish to apply please provide a detailed explanation of how you feel that you meet each of the values, attributes and experience required for these positions.

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Our client’s people are key to the success of the organisation and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

 

The closing date for applications is 21st February 2021 

Interviews will take place on 2nd and 5th March 2021

Our charity is on an incredible journey and this is a hugely exciting time to join our team.

2020 saw the UK come together in an outpouring of love and support for the NHS. As the NHS’ national charity and membership organisation for the NHS’ official charities throughout the UK, NHS Charities Together is the central charity receiving additional funding and support for our National Health Service where and when it needs it most. Thanks to phenomenal public support, our national Covid-19 Appeal has raised more than £150 million to help NHS staff, volunteers and patients through the immediate and long-term effects of coronavirus. 

The recruitment of this post is part of an ambitious plan to develop and execute a proactive and sustainable Fundraising strategy.

We are a small but growing staff team and as Data Officer you will play a key role as we work hard to make a difference to the lives of NHS patients, staff and volunteers.

Working closely with the Donor Systems Manager you will help to embed a data and insight culture within the organisation that will help drive a successful fundraising strategy.

The post holder will maintain the quality of data stored within the Raiser's Edge database by reviewing data quality issues, data management processes and coordinating user training, as well as managing large-scale data uploads and extracts.

If you are passionate about the health and wellbeing of our nation, and believe that through supporting NHS charities we can significantly increase the vital support given to our hospitals, community, mental health and ambulance services, we would love to hear from you. 

Home based with travel across North West England, West Midlands & Wales*

A fantastic opportunity has arisen for a Volunteer Development Manager West to join the Volunteer Operations Directorate at SSAFA, the Armed Forces charity.

SSAFA, the Armed Forces charity, has been providing lifelong support to our Forces and their families since 1885. Last year our teams of volunteers and employees helped more than 85,000 people in need, from Second World War veterans to young men and women who have served in more recent conflicts, and their families.

SSAFA understands that behind every uniform is a person. We are here for that person – any time they need us, in any way they need us, for as long as they need us.

About the role

The Volunteer Development Manager is a regional role, sitting within the national Volunteer Operations Directorate. The Volunteer Development Team are tasked with implementing volunteering good practice through supporting SSAFA branches to attract, recruit, induct, support and celebrate volunteers.

As Volunteer Development Manager West you will be primarily dedicated to supporting 22 SSAFA branches within the North West England, West Midlands and Wales region. SSAFA branches are local operating units, predominately run by volunteers, focused on delivering support to beneficiaries.

The Volunteer Development Manager West will be the regional subject matter expert on volunteering. Using your skills and knowledge you will grow capacity within the region to ensure volunteering numbers remain stable, volunteers feel valued and SSAFA attract a diverse base of volunteers.  

Only candidates living within the named region will be considered as regular travel is required. The role is home based, and a company car is provided.

*West Region covers: Wales, Herefordshire, Worcestershire, Warwickshire, West Midlands, Shropshire, Staffordshire, Cheshire, Greater Manchester, Merseyside, Lancashire, Cumbria and Isle of Man.

About the team

The Volunteer Development Team are a newly formed team, developed as part of SSAFA’s investment in volunteering. The team consists of three Volunteer Development Managers and one Volunteer Development Manager: Team Leader.

About you

Proven experience of implementing volunteering good practice, working with & celebrating volunteers over a geographical area and demonstrable experience of managing the recruitment lifecycle for volunteers is essential to carry out this role.  Also, a commitment to diversity and inclusion whilst embodying SSAFA values are core enabling the brand new role to achieve the team’s objectives.   

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

For further information

To apply, visit SSAFA website.  

Closing date: Midnight on Sunday 14 March 2021

Interviews:  Tuesday 23 March 2021

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.