Service manager jobs in craigavon, armagh city, banbridge and craigavon

Service Support Engineer

Salary: £33,000-£44,000
Location: Home-based
35 days annual leave, generous pension, enhanced carer & disability leave, tech allowance

I'm working with a national charity undergoing major digital transformation to recruit a Service Support Engineer to join their IT operations team. This is a fantastic opportunity for someone with a passion for technology, great communication skills, and experienced in 1st and 2nd line IT support.

You'll be part of a collaborative, mission-driven organisation that’s committed to delivering great technical support to staff across the UK. In this role, you'll support day-to-day IT operations, solve problems, manage support tickets, and help maintain critical systems – all while working with cutting-edge tools like Microsoft Intune, Office 365, and Active Directory.

What you’ll be doing:

• Delivering excellent 1st and 2nd line support for staff across multiple locations
• Managing incidents and service requests through the ticketing system
• Installing, configuring, and troubleshooting hardware and software, including laptops, printers, mobile devices, and network equipment
• Supporting Office 365, Active Directory, and remote access tools
• Assisting with onboarding/offboarding, asset management, and MDM setup
• Travelling to offices and service sites to provide face-to-face IT support when needed

Skills required for the Service Support Engineer:

• Hands-on experience with Microsoft Intune, Office 365, and Active Directory
• Knowledge of ticketing and asset management systems (e.g. FreshService)
• Understanding of basic networking and remote desktop tools
• Excellent verbal and written communication skills
• Calm, helpful, and approachable—able to support non-technical users
• Organised, with strong attention to detail and process-following skills
• A demonstrable passion for tech—whether through education, training, or self-learning

Understanding Recruitment is acting as an employment agency for this vacancy.

IT Support | 1st Line | 2nd Line | Microsoft 365 | Intune | Active Directory | Remote | Field Engineer

People Advice Manager
£28.38 per hour + holiday pay
Temporary - 6 months
Mostly remote with some travel to Watford

We're looking for an experienced and people-focused People Advice Manager to join a leading UK charity on a temporary basis for six months. This is a fantastic opportunity to lead a dedicated HR advice team, ensuring managers and staff receive high-quality, timely, and business-focused guidance.

You'll be managing a first-point-of-contact HR service, supporting the delivery of expert advice across a wide range of employee relations matters, and helping to drive continuous improvement in systems, processes, and people development.

Key responsibilities

• Lead, support, and develop a team of People Partners and People Advisers.

• Ensure the smooth day-to-day running of the HR advice service, meeting SLA targets and managing workloads effectively.

• Provide guidance on complex ER cases, including sickness, disciplinary, and grievance matters.

• Use your professional HR expertise to improve processes, develop knowledge, and enhance service delivery.

• Work collaboratively with People Directorate colleagues to review and implement policies and procedures.

• Build strong relationships with stakeholders, gathering feedback and implementing service improvements.

• Ensure compliance with GDPR and accuracy of HR data.

• Oversee case management systems to ensure up-to-date, clear, and accessible records.

About you

• CIPD-qualified with significant HR advisory and people management experience.

• Strong understanding of UK employment law and HR best practice.

• Skilled in building relationships, influencing, and coaching.

• Confident in analysing data to inform decisions and improve service.

• Experience in developing operational HR services, systems, and processes.

• A collaborative leader who motivates and develops their team.

The details

• Pay rate: £28.38 per hour + holiday pay.

• Contract: 6 months, temporary.

• Location: Mostly homebased with some travel to Watford

• Start date: ASAP.

This is an opportunity to make a real difference in an organisation committed to ensuring every child a

Are you passionate about supporting parent-carers of children and young people with special educational needs and disabilities (SEND)? Our client, a respected West Sussex-based charity, is seeking a dedicated Benefits Service Advisor to join their small but impactful team, in a part-time role.

In this role, you’ll provide personalised advice and guidance on Carers Allowance, Disability Living Allowance (DLA), and Personal Independence Payment (PIP). You will support parent-carers through every stage of the benefits process — from initial applications to appeals — and contribute to the development of key resources and toolkits. Occasional travel within West Sussex will be required for meetings and roadshows.

What we’re looking for:

• Proven experience in welfare and benefits advice (especially DLA, PIP, Carers Allowance)
• Strong understanding of the challenges faced by families of children with SEND
• Excellent communication, organisational, and writing skills
• Comfortable working independently and remotely
• Experience using Charitylog or similar CRM systems

This is a fantastic opportunity to make a real difference in the lives of families who need it most.

In return, you’ll receive:

• £28,000 pro-rata salary (actual salary £22,400)
• Part-time, 28 hours per week (To be worked across 4 or 5 days a week). The charity is open to less hours, if you are looking to work less hours. 
• Permanent.
• The majority of your time will be remote/ home based, and will suit someone living in or close to West Sussex to be available for in person drop-in advice sessions once a month, and roadshows which take place in West Sussex.
• The ability to drive, with access to a car, is essential. Travel expenses will be covered

For more information, please apply today, as the charity will review applications, and interview on a rolling basis.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Commercial Sales Manager

Full time – 37.5 hours per week

Annual Salary £43,931 plus car allowance/travel expenses £3,400p.a plus excellent benefits

Location – Remote

Are you an experienced sales professional looking to use your skills to work within a meaningful and rewarding environment?

This is an exciting opportunity to join a growing charity as we have ambitious plans to grow our income so that we can develop and deliver our services to help our fire families. To do this, we are seeking a Commercial Sales Manager to join our Commercial Sales team to be at the forefront of our commercial strategy, driving revenue and profitability across our range of commercial activities.  

Playing a key part in managing and developing client relationships, this role is ideal for someone who thrives on building relationships. It’s a pivotal role with a focus on diversifying and increasing our income, identifying new business opportunities whilst ensuring the sales strategy is aligned with charity goals.

This is a visible, field-based role with a requirement to travel across the UK, working closely across the charity with other team members and externally with our partners, ensuring efforts are aligned, providing feedback to influence our product and service offerings.

To be successful in this role you will have:

• a proven track record of meeting and exceeding sales targets 
• strong commercial acumen
• the ability to analyse markets trends and competitor activity, proactively identifying new and exciting opportunities for us to explore
• excellent interpersonal and communication skills to build new and strengthen existing relationships
• competent market research, report writing and financial analysis skills and will use these to support your activities and contribute to the overall business reporting environment.

This role will work across the UK and therefore a flexible approach is required to support our commercial activities and there will be some occasional evening and weekend working as required within the scope of the role.

The post is subject to a disclosure check with the Disclosure and Barring Service.

We welcome applications from all sections of the community. When recruiting our new team members, regardless of the role, we are looking for people who share our values.

How to apply

Please apply through our recruitment portal, providing both a CV and a covering letter which clearly outlines why you are interested in joining our team and how your skills and experience fulfil our criteria for this role.

More information about us and the role can be found on our website. 

The closing date for applications to be received is 9am on Thursday 4 September 2025. 

First stage interviews will take place via MS Teams, on 11 September 2025, with second in person interviews to take place on 17 September 2025 (Please note this will be held at our Head Office in Basingstoke) where a presentation will be required.

We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, regrettably we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.

Join a dynamic, growing charity that inspires children in disadvantaged communities to grow, cook, and enjoy healthy food. We’re seeking an experienced Programme Manager and child-led educator to lead our national Food Discovery team, ensuring high-quality delivery, strategic growth, and strong advocacy for food education.

You’ll manage a dispersed team, oversee recruitment, training, budgeting, and evaluation, and build partnerships with schools, funders, and sector networks. The role demands excellent leadership, communication, and organisational skills, with the ability to travel nationally.

Requirements:

• Proven leadership and programme management experience, ideally in education, community engagement, or food education.
• Strong understanding of safeguarding, health & safety, and working with primary school-aged children.
• Skilled communicator, relationship-builder, and advocate.
• Commitment to equity, diversity, and inclusion.

About The Country Trust

The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.

When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.

Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.

St John Ambulance is partnering with Robertson Bell in their search for a Finance Business Partner (Volunteering) to join their high performing team on a permanent basis. St John Ambulance is England's leading, volunteer-powered first aid charity dedicated to first aid education and emergency response across England. They are committed to ensuring that everyone receives the help they need in a health crisis from those around them.

The Finance Business Partner in Volunteering is responsible for providing the first line of support and assistance with the development of financial plans, analysis of the financial performance and forecasts of the Volunteering businesses. They will be a key member of the Financial Planning and Insight team to ensure delivery of the annual three-year budgeting process, that is aligned to strategic operational plans.

The organisation:

This is a fantastic opportunity to join a team of over 1,400 employees and over 30,000 volunteers, united by their goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, they are proud of their past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. They do this through developing and providing effective community response and outreach services and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them. There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

The key duties of this Finance Business Partner will be as follows:

• Provide impactful and effective finance business partnering to St John Budget Holders, the Senior Management and Executive Teams.
• Deliver high quality business and financial analysis, with detailed outcomes and benefits, to identify and present coherent rationales for change, to support effective delivery of services.
• Work with the relevant stakeholders, to timetable in the production of the charity’s monthly management accounts, the annual budgeting and in-year forecasting process.
• Drive continuous improvement in St John’s financial management reporting, forecasting and analysis.
• Utilise technology and tools to continuously improve the presentation and content of the charity’s financial management reports.
• Provide clear and understandable narrative to stakeholders and the rest of the team, advocating good accounting principles.
• Identify and implement cost and efficiency savings, without compromising the quality of the service and accuracy of the reporting.
• Work with business partners to provide the financial analysis and appraisal for business cases.

The successful candidate will have:

• A full professional accountancy qualification (CCAB or CIMA).
• Ideally, experience in the charity sector and working in large complex organisations.
• Significant experience in management accounting processes.
• Demonstrable, previous, extensive experience in a finance business partner role.
• Track record of supporting the end-to-end processes for in-year forecasts and annual budgets.
• Experience in dealing with a stakeholders at all levels, internal and external.
• Excellent influencing skills, with confidence and gravitas to respectfully challenge.

This role is being offered Nationwide within the UK, with only occasional travel required to an office for key in-person meetings. Applicants must be willing and able to attend occasional meetings in the evenings, via Teams. TOIL and flexible working arrangements facilitate this.

The closing date for applications is on Sunday 7^th September, with first stage interview due to take place the week commencing 15^th September. Applications will be under continuous review in advance of this date so please do not delay in applying to make sure you don’t miss out!

Are you a focused leader with a passion for retail and commitment to making a difference? Barnardo's is looking for a motivated and experienced Area Business Manager to lead our retail teams across Northern Ireland, driving income that directly supports vulnerable children and young people across the UK. 

The role is full time (36.25 hours per week) permanent and home based with regular visits to stores across Northern Ireland. The ideal candidate should live within this area or a commutable distance. 

At Barnardo's, we believe in children – and every sale in our stores helps fund vital services that transform lives. This is your opportunity to lead with purpose while making a real impact. 

What You'll Be Doing: 

As Area Business Manager, you'll be responsible for the overall performance of a portfolio of retail stores. Your focus will be on: 

• Maximising sales, profit and income through strategic store management 
• Requirements to visit stores on a regular basis 
• Leading and inspiring store managers to deliver exceptional customer service and strong commercial results 
• Ensuring consistent operational standards across all locations 
• Managing budgets, KPIs, staffing, merchandising and compliance 
• Identifying opportunities to improve performance, grow revenue, and optimise the retail estate 

Previous multi-site retail experience is essential and an understanding of the charity sector preferable but not essential.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you! 

 

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience. 

 *As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

We help EU citizens, who made a home in the UK, to secure their immigration status under the EU Settlement Scheme, and retain their rights to live, work, travel and thrive following the upheavals of Brexit.

We seek an experienced, proactive adviser to provide expert advice remotely to EU citizens across the UK with occasional face-to-face advice sessions and meetings.

You will hold IAA Level 1 or 2 accreditation and you will be able to manage volunteers to help with service delivery. 

The role also involves preparing short, simple, written guidance on changes to Home Office policies.

Ability to speak another European language is essential. Due to current demand, Italian is preferred.

Do you have experience in events fundraising, project management, and managing high-performing teams? Would you like to help us deliver the very best experience for every supporter while raising vital funds for people affected by dementia?

About The Role
We are recruiting for an Events Fundraising Manager within the Third Party and Organise Your Own (OYO) team. This is a full-time role, working 35 hours per week on a permanent contract.

This is an amazing opportunity to join our sector leading Third Party & Organise Your Own (OYO) team in a key managerial position. As Events Fundraising Manager, you’ll guide and inspire a talented and motivated team to deliver some of the UK’s most exciting fundraising events, contributing towards an ambitious £12M income target for 2025/26.

From strategic planning to on-the-day delivery, you’ll lead and project manage some of our highest value third party event programmes, including London Marathon and the Great Run Series. You’ll bring together internal stakeholder groups to maximise opportunities for recruitment, supporter engagement and income generation. Working closely with our Events Marketing, Media, Press & Celebrity and Participant Experience teams, you’ll take a test and learn approach to innovate marketing campaigns, refine supporter journeys, and build exceptional relationships with event organisers and suppliers.

Managing four direct reports, each with their own event portfolio, you’ll build and role model a culture of excellence in supporter experience, marketing delivery, and partnership management, ensuring every event makes a lasting impact. This is a fast-paced, high-impact role where you can use creativity, leadership, and strategic thinking to make a real difference for people affected by dementia.
Interviews for this role have been provisionally scheduled to take place on Wednesday 3rd September via MS Teams.

About you
Joining us, you’ll be a target driven leader with proven experience in events fundraising, project management, and managing high-performing teams. You’ll be skilled in budget and financial management, with a track record of meeting and exceeding targets while quickly adapting to event performance and external factors.

As a confident and collaborative communicator, you’ll build and maintain strong relationships with suppliers, bringing exceptional influencing and negotiating skills to nurture excellent event partnerships. As an experienced project manager, you’ll bring people together, spot opportunities, streamline processes, and drive efficiencies that maximise income.

You’ll thrive in a fast-paced environment, balancing creativity with data driven insight, and you’ll lead by example, motivating those around you to deliver innovative marketing and stewardship strategies. Above all, you’ll share our determination, compassion, and commitment to delivering the very best experience for every supporter while raising vital funds for people affected by dementia.

What you’ll focus on:

- Project managing our official charity partnership with the AJ Bell Great Run series in 2026 and 2027.
- Project managing our internal stakeholder working group for London Marathon.
- Line managing 3 Events Fundraising Officers and 1 Events Fundraising Coordinator.
- Contributing to monthly management accounts, rolling reforecast and high-level budgeting for 26/27.
- Supporting on the day delivery of our Third Party and Bespoke Events throughout the year.
- Collaborating with teams, stakeholders and suppliers effectively.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Hours: Full-time, 37.5 hours per week​

Location: Home based with frequent travel to projects in Leeds, Sheffield, Hull and Bradford.​

Contract: Permanent​

Want to work with multiple award-winning charity, FoodCycle? As Regional Manager you will represent, manage and co-ordinate your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run community meals using surplus food.​

You will manage local relationships with venues, community partners, supermarkets and volunteer recruitment channels to enable this to happen. As an excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy, ensuring that volunteers are confident enough to self-organise and make a success of their Projects.​

You will have experience of programme planning, delivery and development including community led/owned programmes. You will also have experience of building relationships with a range of stakeholders and be passionate about food and cooking.​

There will be frequent travel to our projects in Yorkshire and The Humber, with some evening and weekend work needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and a GP helpline and private prescription service.​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​​

Deadline for your application: We will be shortlisting and interviewing for this post on an ongoing basis and the vacancy will close once we have found the successful candidate.Please apply as soon as possible if interested, and no later than 11.59pm on Sunday 31st August. ​

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member. Please email our Jobs inbox if you require assistance or adjustments when applying.​

Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.​

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

We are seeking a strategic and innovative Digital Platforms Manager to lead the development and enhancement of our national digital support platforms, including My Support Space and the Victim Support website. This role is home-based within England & Wales.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

You will manage a team of digital professionals and work closely with internal and external stakeholders-including victims and witnesses-to ensure our platforms are accessible, inclusive, and user-focused. You'll also drive our digital innovation agenda, identifying opportunities for AI and automation to improve service delivery and operational efficiency.

Key Responsibilities

• Lead and oversee the development of digital platforms and website functionality.
• Manage relationships with external suppliers and digital service providers.
• Conduct UX testing and co-production activities with service users.
• Identify and implement AI and automation opportunities.
• Ensure SEO optimisation and monitor website analytics for performance improvements.
• Collaborate with content creators and developers to maintain a high-quality online presence.
• Drive innovation and digital growth across the organisation.

You Will Have

• Proven experience in digital innovation and delivering digital solutions.
• Strong understanding of user-centred design, agile methodologies, and accessibility standards.
• Experience in AI development and ethical digital practices.
• Ability to lead digital projects and manage performance.
• Knowledge of data protection and digital safeguarding.
• Experience working directly with service users to inform service design.

Key Deliverables

• Expansion of digital services to improve access and engagement.
• Growth of AI capabilities to enhance efficiency.
• Increased reach and impact of digital platforms.

Additional Information

• This role involves working with sensitive and potentially traumatic subject matter.
• Flexibility to travel across England and Wales to attend meetings is required.
• The interview process for this role will be in two stages, including a skills assessment and competency based interview.
• Applicants will need to be available for assessment and interview dates scheduled for 07-10-25 and 15-10-25.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Role summary 

Join the leading UK charity dedicated to supporting babies born premature, to lead a new programme of work in Wales. This is an excellent opportunity for a proactive programme lead or project manager to lead engagement with healthcare teams and parents/carers across Wales to improve care for babies across 9 neonatal units, focussing especially on babies who face the biggest challenges.

Every year in Wales, around 2800 babies are born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Many of these babies, and their families, will face inequalities which relate to their ethnicity, or their socio-economic disadvantage.

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for someone with the skills for engagement and project management to join team. This is a fantastic opportunity for someone to help lead an exciting new programme of work, to understand the needs of parents and healthcare teams across Wales, to increase reach and impact in the country.
 

• Location: Based in Wales and able to travel to 9 neonatal units across the country. We expect at least 1-2 visits to each unit in the fixed term of the contract

• Salary: £36,850 FTE

• Terms: 28 hours per week. Fixed term to end of March 2026

The role is funded by the Welsh Government.

Role details

TBliss has recently been awarded a one-year grant from the Welsh Government to deliver a programme of work to support and drive neonatal service transformation across the country. In line with Bliss new 4-year strategy, this programme will work with neonatal healthcare professionals across the 9 neonatal units in Wales, support families whose babies need this vital care, and include research and policy work to improve care across the country.

The programme lead will coordinate the work of this programme, which will be managed by teams across Bliss, and lead on the engagement of parents and healthcare teams across Wales. During the 12 months of the funding agreement, to the end of September 2026, the programme will:
•Raise awareness of and access to Bliss’ information and support for parents
•Support all neonatal units to progress through Bliss’ Baby Charter standards
•Undertake service-user involvement work to inform the development of a new digital parent support service
•Undertake engagement work with health professionals to inform training and the development of resources to support the delivery of Family Integrated Care (FICare)
•Carry out a policy research project on neonatal inequalities.

The ideal candidate will be able to demonstrate the following skills and experience:

•Proven ability to build effective internal and external relationships with a range of stakeholders
•Strong experience of project management, able to juggle multiple priorities and coordinate with others to deliver activities on time and to budget
•Self-motivated and solutions-focused, able to work on own initiative to get things done
•Demonstrable understanding of how to involve service users in the development, delivery and evaluation of services
•Strong understanding of equity, diversity and inclusion, and of inequalities related to healthcare, and how to tackle these.

Knowledge of Welsh healthcare systems in general, and maternity/neonatal services in particular would be a distinct advantage
 

For more details please view the job description and person specification attached to this advert.  

Don’t meet every single requirement?

Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Bliss we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every aspect of the job description, we encourage you to apply to tell us what you can offer our organisation. You could be just the right candidate for this or other roles.

How to apply

Interested applicants are requested to submit the following documents

•Your CV (please ensure this does not include your age, gender or any other personal characteristics) 
•Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long 
 

This information is used when shortlisting candidates for interview. 

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

Recruitment Timeline 

• The deadline for applications is 9am on Monday 8th September.
• First interviews will take place on the 12th September online.
• Second interviews will take place on the 22nd September in Cardiff

SHINE is a membership organisation offering free services and support to over 14,700 members living with spina bifida and/or hydrocephalus, normal pressure hydrocephalus (NPH), and associated conditions.

We currently have 750 members living with NPH and this is growing significantly each month. This role will provide a specific focus on the area of NPH, whilst also supporting wider Shine activities. 

Main purpose of role 

Deliver a high-quality service to and facilitate opportunities for, individuals living with NPH/dementia and their families/carers through Shine membership across England, Wales and Northern Ireland. 

Empower and enable members living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community and their local networks. 

Raise awareness of NPH across Health & Social Care professionals and the public. 

Support the planning and delivery of the annual NPH Awareness Week. 

As part of a high performing team, support Shine to be recognised as the number one provider of support for NPH outside of the NHS. 

Promote and support all Shine’s services and activities. 

Shine will offer you: 

• Support to learn & develop by accessing training in NPH and dementia 

• Regular working hours, and no shift work (some very occasional weekends or evenings) 

• A competitive salary of £28,471 (pro-rata for part-time hours) 

• 3% pension contribution 

• 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours) 

• Opportunity to purchase additional annual leave 

• Additional annual leave due to length of service 

• Broadband allowance 

• Life insurance after 12 months’ employment 

• Access to our Employee Support Programme

Please see the full Job Description & Person Specification below and on our website.

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted* 

If you would like to discuss the role, please contact Janet VanValkenburg, Normal Pressure Hydrocephalus (NPH) / Dementia Manager by email to arrange a convenient time for a call. 

Closing date: Sunday 7th September at 11:30pm

Interviews:  Friday 19th September (virtual) 

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible. 

Position: Drive Finance Manager (Respect) 

Reports to: Head of Finance (Respect) 

Responsible for: Self 

Hours: Part-time 21 hours per week 

Salary: Point 42-45 £45,530-£48,620 (£27,318- £29,172 pro rata for 21 hours) 

An additional pro rata London Allowance will be applied to employees who live in London. There is 6% employer’s pension contribution subject to an additional minimum 2% contribution by the employee. 

Location: Remote working from home in the UK 

Travel: You will be required to travel when the role requires it for team meetings and appraisal.

Contract: Fixed until 31st March 2026 

Benefits: 

• Friendly and collaborative working environment
• Remote working
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
• Enhanced maternity, adoption and paternity pay
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme
• Access to staff discounts

Closing date:  3rd September 2025, 17:00

Interviews to take place:  17th September 2025

About the role:

The post holder will support Respect’s Head of Finance to deliver an efficient budget holder support service to Respect’s Deputy Director of the Drive Partnership. This will ensure effective  financial planning, monitoring, reporting, fundraising support as well as identifying and implementing potential for system improvements.

About you:

You must be able to work remotely and at a level where you are able to prioritise your workload and provide good financial customer care to your budget holders. 

This role requires exemplary financial and inter personal skills. 

Alongside experience of financial management including setting up budgets, completing budget forecasts, accounting and providing meaningful commentary, we are particularly interested if you have that experience in a charity or similar not-for- profit service area.

Demonstrate a commitment to - and understanding of - the values, aims and objectives of Respect. 

About Respect: 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply

You must download an application form from Respect's job page, and submit to operations. Word Doc. format only, please..

Closing date: 3rd September 2025, 17:00