Service manager jobs in east of england

This is a highly rewarding role for a Team Leader to lead on the implementation of a new outreach strategy and working with Camden’s Early Years’ Service to deliver the start for life and family hubs programme, with a specific focus on enhancing antenatal provision as well as managing an established perinatal service.

You will be proactive in developing excellent relationships and partnerships with statutory and voluntary agencies, bringing local partners together and strengthening the wider antenatal support service offer available to new and expectant parents.

You will have line management and supervision responsibilities for a small team and will be expected to set up and deliver our parenting programmes for new parents in Family Hubs and the community.  The service will work closely in partnership with the midwifery services, Children’s Centres/Family HUBS, health teams and mental health services.

The successful candidate will need to have significant experience of managing and supervising staff and volunteers.  Excellent communication skills both written and oral, as well as experience of safeguarding are essential. You will also be required to have the ability to plan, prioritise and deliver in tight timescales, work on own initiative and as part of a team.

A professional qualification, degree or minimum level 3 qualification, in a relevant field of work with children and families or equivalent experience is essential.

The salary for 32 hours per week is £32,971.86 per annum.

Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.

If you have any questions, please contact Fatima Ahmed, Area manager. Her details can be found on our website. 

Closing date: Sunday 3rd August 2025.

Interview dates: week commencing 11th or 18th August 2025

Havering , Redbridge, Greater London (Hybrid)

his role is known internally as Partnership Support Manager

About us

Citizens Advice Havering (CAH) and Citizens Advice Redbridge  (CAR)  work in partnership to provide information and advice to the residents of both boroughs. .  CAH and CAR are amongst the smaller local Citizens Advice (LCAs) and as such have to work hard to meet demand with limited resources.  We work in a number of locations across the boroughs, working  together on back office and support functions to maximize cost efficiency. We deliver our services with the help of 34 paid staff across the partnership.  Most of our paid staff provide advice services.  Our staff team is supported by approximately 70 dedicated volunteers supporting advice and administration.

About the role

We are looking for an experienced back-office professional who comfortably works with trustees, staff and volunteer teams, suppliers, clients and external stakeholders.  The successful candidate will need to be able to handle a wide range of tasks – from the mundane to the complex – equally skillfully and diligently.

The Partnership Support Manager will independently manage their own workload, but work with and be part of a wider team who have a range of expertise and a common aim.  There is the opportunity to recruit and train volunteers who can assist with administrative tasks and build up a small team.

The purpose of the Partnership Support Manager role is to provide support to the Senior Leadership Teams of both local Citizens Advice so that the partnership runs smoothly in every aspect.  This will mean taking responsibility for all areas that make the work of our advisers, supervisors and managers possible.

Benefits:

• Annual Leave: 33 days per annum, including Bank Holidays (pro rata for part time)
• Pension: 3% Employer contribution
• Flexible working (subject to operational requirements)

Citizens Advice promotes diversity and equality and challenges discrimination. We welcome and encourage job applications from people of all diverse backgrounds such as BAME and LGBTQ+.

If you’re interested please click on Apply for more information, Application is via an application form. Please also see the guidance notes for applicants and the job pack attached, we do not accept CVs.

Closing date for applications: 0900.  21st July 2025 

Interviews: From 30th July 2025

Ready to join a dynamic team where social workers, therapists, and case managers collaborate to create a brighter future for children and families?

Does making a lasting difference in the lives of children through adoption and therapy inspire you?

See yourself playing a crucial role in helping families navigate their adoption journey?

Do you want to work in a fast-paced environment where supporting a client-centred approach is paramount?

Are you a lifelong learner who thrives in a dynamic environment with opportunities for continuous growth?

Look no further!

Family Futures is actively seeking an Assessment & Therapy Service Coordinator who aligns with our ethos and ambition to provide high quality therapeutic support for children who have experienced developmental trauma and have attachment difficulties.

About Family Futures

Family Futures is a not for profit, independent adoption agency and therapy centre in London, rated ‘Outstanding’ by Ofsted in 2022 for the fourth consecutive time. We have a reputation for innovation and offer a high-quality service - an integrated multi-disciplinary, assessment, treatment and family-finding service for children who are traumatised or have attachment difficulties.

We also have our Wellbeing Hub which offers evidence-based, one-to-one therapy for children, young people, and families to improve their mental health, relationships, physical health, and engagement at school. New members of the team will be involved in contributing to the development and delivery of this service.

The role

You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.

We are seeking a highly organised and proactive Administrative Coordinator to support our Assessment and Therapy Service. This vital role ensures smooth operations by managing scheduling, case tracking, document management, and communication with families and professionals. You will be a key point of contact for up to 30 active cases and work closely with internal teams and external agencies to facilitate high-quality service delivery.

You will be involved in the development of the service and your views, and insights are encouraged.

· Schedule and coordinate internal meetings and therapy consultations

· Provide administrative support for allocated assessment and therapy cases

· Maintain and update electronic records (Charms, SharePoint)

· Proofread, format, and distribute clinical reports and correspondence

· Liaise with families, therapists, Local Authorities, and partner agencies

· Assist with service costing, funding proposals, and contract tracking

· Assist in service evaluations, complaints management, and internal reporting

You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.

We are looking for an individual who is:

• Motivated to work with families and derive satisfaction from seeing the development of adopters
• Not fazed by complex needs, challenges, and adversity
• Embraces a parent-positive and child friendly approach
• Able to work in a small team and be a team player
• Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
• Thrives in a collaborative and integrated team environment.

What we offer

Benefits of joining Family Futures

· High-quality supervision and professional development training.

· We run regular Learning Forums to support and learn from each other

· An empowering and encouraging environment

· A nurturing environment for staff to work, including a weekly self-care session.

We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.

We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.

Family Futures is a menopause friendly employer.

Please contact us to request an application pack. The deadline for applications is Friday 1st August 2025 with interviews taking place on the 5th August. 2025.

Salary: £ Salary: £26,000 - £28,500 per annum

This is a full-time permanent position – 37.5 hours per week

Title: Operations Manager

Reporting To: Director of Operations

Salary:  £38,000- £40,000 per annum (based on experience)

Location: London/Head Office Tooting Works

Contract: Permanent/full-time  

Closing Date: 24th July 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.)

About Us:

Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years. 

Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business. 

Role Summary:

The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention.

Role Responsibilities:

Centre Operations Management

• Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly.
• Ensure the lettings process is well-managed and aligned with policies.
• Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services.
• Contribute to strategic operational planning and continuous improvement initiatives.
• Identify and resolve operational challenges in collaboration with senior management.
• Report regularly on KPIs, occupancy, operational issues, and budget status to senior management.

Building Maintenance

• Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards.
• Manage and coordinate external contractors and service providers (e.g., cleaners, engineers).
• Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness.
• Conduct regular building inspections and implement corrective actions as needed.
• Drive sustainability initiatives, including energy efficiency and waste reduction.
• Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work.
• Maintain the Visitor Management System and ensure it is used appropriately and consistently

Health & Safety

• Ensure compliance with UK health & safety regulations, including risk assessments and fire safety.
• Develop and monitor health & safety procedures tailored to the site.
• Organise relevant training for staff and enforce contractor compliance.
• Maintain accurate H&S records, incident reports, and lead periodic audits.
• Support development and execution of emergency response and business continuity plans.
• Fire safety responsibility (Fire Safety designated person)

Lettings and Lease Management

• Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants.
• Check we are maintaining up-to-date tenancy records,
• Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews.
• Carry out twice-yearly audits of lease documentation.
• Maintain relationships with tenants to support retention and satisfaction.
• Monitor lease management by team, lease compliance and resolution of any lease-related issues.

Customer Service

• Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
• Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
• Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.

Financial Management

• Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
• Negotiate contracts with suppliers and service providers to secure cost-effective deals.
• Ensure tenant arrears are regularly monitored and managed.

Line Management

• Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
• Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
• Handle recruitment, onboarding, and offboarding of staff members as needed.

Essential Skills / Experience

• Bachelor’s degree or higher in Business Management, Project Management, or other relevant fields.
• At least 2 years’ experience in operations work.
• Previous experience in Lease management
• Excellent organisational and administrative skills.
• Desire to drive operational excellence.
• Line management experience.
• Experience of managing a building, property or facilities beneficial.
• High comfort level with online tools such as MS Office, project management software,
• or similar.
• Strong written and oral communication skills.
• Negotiation and customer service skills.
• Resilient and adaptable with ability to multi-task.
• Solution finder.

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

Rewards

• 25 days of annual leave plus bank holidays
• Personal annual training budget following probation.
• Employee assistance programme, including counselling.
• Regular team socials throughout the year.
• Generous sick pay allowance following probation.
• General eye test.
• Well-being day (one day per year).
• Volunteer day (one day per year).

Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check.
• Receipt of two satisfactory references.
• Proof of eligibility to work in the UK.
• Safeguarding training (can be trained on the job).

Please submit your CV and cover letter stating why you are interested in this role.

Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.

Barnardo's are recruiting a Single Point of Access (SPA) Administrator for our exciting innovation research programme Generation PMTO (Parenting Management Training Oregon) service delivered in the UK for the first time.

Barnardo's approved for this 3 Year trial introduction of an innovative parenting programme (Generation PMTO- Parent Management Training Oregon) into the UK. Well tested around the World although this is the first time it is being trialled in the UK. The programme is for parents of children aged 8-14 who may be susceptible to serious youth violence if the parents are not given support. The programme is built on a strength based, solution focused, positive parenting model giving parents the tools to be the change makers in the family.

This is a three-year trial that will require flexibility and energy from the entire team, the project is evolving, and the team are currently in the pilot stage. The partnership is complex, involving three boroughs, the Ending Youth Violence Lab, Barnardo's, and GEN PMTO. A significant amount of time will be dedicated to liaising with various partners and borough stake holders, coordinating meetings, and establishing agreed ways of working.

Working in close partnership with the parents, the GEN PMTO trainers, the funders (Youth Endowment Fund), the evaluators (Ending Youth Violence Lab) and three boroughs chosen to trial the programme (BRENT, Tower Hamlets and Barking and Dagenham), we will focus on building stronger families and improving children and young people's life chances.

The post holder will be an integral part of the team to ensure smooth operational and business underpin. The role will require a good level of the following skills and abilities, do you have?

• Proven office experience with competence at organising meetings and taking minutes as required.
• Ability to provide comprehensive reports to internal and external stakeholders.
• Experience of budget monitoring and financial reporting
• Proficient IT skills in Microsoft applications
• High standards in communication skills when dealing with members of the public and other agencies.
• Experience in (or keenness to learn) Management Information Systems used.

In return you will receive:

• A challenging and rewarding job that will make a significant difference to the lives of children and young people
• Ongoing training and personal development opportunities
• A supportive working environment and management team

Requirements for this position are:

• Driving licence is desirable although not essential.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

Although this contract has a permanent status, please be aware that this post is subject to funding currently until July 2026 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31.07.26. 

Please note: Due to the high volume of applications for some posts, this advert may close before the stated closing date. We recommend applying as soon as possible.

MSI Reproductive Choices UK is an independent provider of NHS-funded sexual and reproductive health services, with over 60 clinics across England providing abortion, vasectomy and contraception services.

We are looking for a passionate and pro-choice communications manager to oversee all internal and external communications strategies.

The role will work across the organisation with a range of stakeholders and help determine our communications priorities and be hands-on in terms planning and executing successful communications plans. Excellent verbal and written skills are required to ensure consistency of messaging across all channels to internal and external audiences.

If you have a good understanding of issues affecting access to reproductive healthcare in the UK and are passionate about supporting people to access essential abortion, vasectomy and contraception care, we want to hear from you!

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary:

· Starting from £42,213.23 - £46,434.55 for base locations outside of London,  dependent on experience

· Starting from £46,434.55 - £51,078.01 for base locations inside of London, dependent on experience

Role Overview:
As our Communications Manager, you will take the lead on internal and external communication activities, leading brand awareness strategic projects. You will work with departments across the organisation to share our work to improve access to reproductive healthcare.

What can we offer you?

· ��‍��‍��‍�� Competitive family friendly benefits to support your family and working life

· �� Market leading Aviva pension provider up to 5% employer contribution

· �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme

· �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Key Responsibilities:

· Lead, develop and manage external communications strategy in close collaboration with media and advocacy leads and the digital marketing team

· Map and identify key stakeholder groups which have an interest in our Mission and Purpose

· Act as brand guardian for all external communications activity, publications, webinars and client-facing leaflets, managing copywriters and designers where necessary 

· Lead, develop and manage MSI UK’s internal communications strategy, working closely with MSI UK’s Executive and HR teams

· Manage the internal communications calendar and channels (SharePoint, Microsoft teams communication channels, internal newsletter)

· Ensure the MSI brand is consistent across all touchpoints and is aligned with the MSI Reproductive Choices’ global brand

·  

What we’re looking for:

· Proven track record in internal and external communications strategies.

· Excellent verbal and written communication skills.

· Ability to work autonomously and collaboratively.

· Strong project management skills.

· Experience in developing and executing communication strategies.

Job Opportunity: Visitor Services Assistant – Union Chapel
Salary: £27,007 | Full-Time (37.5 hours/week) | Fixed-Term (1 Year)
Start Date: Before the end of August

Union Chapel is looking for a friendly, organised, and proactive Visitor Services Assistant to join our team on a one-year fixed-term contract. This full-time role is a great opportunity to be part of one of London’s most iconic live event venues – a unique space that blends arts, culture, and social purpose.

You’ll be the first point of contact for all public and customer enquiries, helping to create a welcoming and professional experience for every visitor. You'll play a vital role in the day-to-day running of events, supporting both the admin team and the evening operations staff, and ensuring smooth communication across departments.

Union Chapel is more than a venue – it’s a vibrant community space that delivers top-quality events while supporting social change. By joining our small, passionate team, you’ll be part of something meaningful, with opportunities to grow your skills in a unique and creative environment.

Based near Highbury Corner, because of the nature of the role it is essential that you are based on site.

Apply now and help us deliver outstanding experiences to every visitor.

Applicants must heve the legal right to work in the UK.

Location: Wenlock Road, London N1

Salary: £40,560 per annum (DEC Grade 5 Manager)

Contract status: Full time. 2 years fixed term (subject to a further extension)

About the role

We are seeking an experienced and enthusiastic Social Media Manager with strong content creation skills who will lead on our organic presence across multiple channels. This is an exciting time to join the Communications team as we develop our social media platform strategies, increase our collaboration with talent and influencers, align our organic and paid digital presence and experiment through a test-and-learn approach. If all of this excites you then this could be the role for you.

***Please download the job description for full details***

About you

You will have expertise in driving engagement and awareness across multiple channels, be skilled at producing and commissioning creative content, strong experience in community management and be up-to-date on the latest trends and changes in the social media landscape. Experience of working in the charity sector and a sound understanding of what makes good fundraising content would be a distinct advantage.

The ideal candidate will be experienced in working within the parameters of an established brand whilst driving innovation and maximising creative opportunities. You will be equally at home with the day-to-day management of social media accounts as with working with the Head of Communications and Content to develop and deliver our strategic objectives using data and insights.

What we offer

 Flexible working hours (outside of an appeal)

25 days annual leave, rising with length of service (3 years: 27 days. 5 years: 30 days)

3% employers’ pension contribution, rising to 8% post probation.

HealthCare Cash Plan, providing an array of health services, (~£1, 660 cash value, per year)

Wellbeing support

Discounted access to various health club providers (via Gympass).

Discounts schemes for various retailers and businesses

Discounted tickets for events

Season ticket loan (post probation)

Financial hardship loan (post probation)

Cycle-to-work & Car scheme (post probation)

 About us

The Disasters Emergency Committee (DEC) brings together 15 leading UK aid charities to raise funds quickly and efficiently at times of humanitarian crisis overseas. This role will require you to lead on organic social media as part of the DEC Communications team, working closely with the Digital and Innovation team in Fundraising, collaborate with social leads across our 15 member charities and public figures through our talent agency. During appeal launch periods it will also involve managing a small social media team of volunteers.

All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work extremely long hours, in a faced-paced busy environment, with mandatory office attendance.

How to apply

If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV and cover letter [i.e. please state your initials only, not your full name]. If you include links to social media work or an online portfolio please state clearly what your role/contribution was.

Please send your application by 9am, Monday 21st July 2025. Early application is advised as we will be reviewing applications as they arrive and may hold initial interviews before the application deadline.

We are unable to support applications for our vacancies if you do not have the right to work in the UK.

 The DEC is an equal opportunities employer and encourages applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

Are you an experienced finance professional looking to make a real difference in your community? Do you want to use your skills to support a fast-growing, purpose-driven charity making a positive impact across Northamptonshire?
We’re looking for a proactive and values-driven Finance Manager to join our expanding team at an exciting time of growth. This role offers a fantastic opportunity to shape and lead the finance function of our award-winning charity. As part of the senior leadership team, you’ll work closely with the CEO and Chair of the Finance Committee to ensure we continue delivering life-changing work.

Why Join Us?
Purpose-Driven Work – Be part of a team transforming lives across Northamptonshire through innovative, community-focused programmes. Flexibility – Enjoy a part-time role with hours that work around you, including hybrid working options. Autonomy & Impact – Take ownership of the charity’s financial strategy and systems, with direct input into decision-making. Supportive Environment – Join a passionate and collaborative team that values integrity, inclusion, and continuous improvement.
Ongoing training and CPD – Join a passionate and collaborative team that values integrity, inclusion, and continuous improvement.

What You’ll Do
•Lead financial planning, reporting, and budgeting processes.
• Manage day-to-day finance operations and oversee internal controls.
•Support funding, grant management, and compliance with charity finance regulations.
• Work closely with the CEO and Board to guide sustainable growth.
•Play a key role in driving the charity’s impact and future success.

What We’re Looking For
• Qualified or part-qualified accountant (e.g. ACCA, CIMA, AAT) or equivalent experience.
• Strong financial management skills – ideally with charity sector knowledge.
• A confident communicator who can explain finance clearly to non-financial stakeholders.

Someone who’s hands-on, detail-oriented, and passionate about making a difference.

Benefits
• Access to bespoke CPD and training from our partners including the Premier League, EFL, Northampton Town FC & the FA.
• Ongoing support and development via monthly one to ones and an annual training plan to support your personal and professional growth.
• Free tickets to NTFC men’s and women’s matches
• Work laptop provided.
• Flexible working patterns and remote working available.
• Free NTFC Community Trust kit worth £150
• Access to Employee Assistance Programme (EAP) with wellbeing perks and counselling

Harris Hill is proud to be working with a national children’s charity to recruit a Philanthropy Manager for their high-performing team.

This is a great opportunity to join a supportive, values-led fundraising team. The charity is open to candidates from both the charity and commercial sectors – what matters most is strong relationship-building skills and a passion for impact.

Location: Hybrid – 1–2 days/week in London office for London weighting; open UK-wide
Salary: £28,337–£33,301 + £3,366 London Weighting (if applicable)
Contract: 1-year fixed term (covering a secondment)

The Philanthropy Manager will manage a portfolio of major donors giving up to £60k, building meaningful relationships and delivering excellent stewardship. They’ll also help drive new donor activity to grow income and deepen engagement.

Key responsibilities:

• Build and manage relationships with high-value donors
• Lead on identifying and approaching new prospects
• Create compelling written and verbal communications
• Represent the charity at donor meetings and events
• Work closely with colleagues across teams to maximise income and insight

This role reports to the Senior Philanthropy Manager and sits within a creative, collaborative national philanthropy team.

Why this role stands out

Joining a leading national charity means working at scale and with purpose. You’ll contribute to a well-established fundraising programme, access incredible learning opportunities, and see your work translate into real-world impact for children across the UK.

This organisation offers:

• A strong, mission-driven culture and a clear organisational purpose
• A well-developed major donor programme with room for growth
• Supportive, inclusive leadership and cross-team collaboration
• Access to regional services and frontline insights to bring fundraising to life
• The chance to develop professionally within one of the UK’s most respected children’s organisations

Employee benefits include:

• Generous annual leave (plus options to buy more)
• Employer pension contribution of up to 7%
• Flexible and hybrid working arrangements
• Strong learning and development support
• Access to wellbeing and employee assistance services
• Enhanced maternity, paternity, and adoption leave

About you

They’re looking for someone who is:

• Experienced in managing high-value relationships
• A confident, engaging communicator
• Highly organised and detail-focused
• Comfortable juggling priorities and meeting targets
• Creative, proactive and solutions-focused
• Confident using CRM systems like Raiser’s Edge

The team works remotely, with optional office time – but those receiving London weighting must attend the London office 1–2 days a week. Open to applicants across the UK.

To Apply
Please send your CV and a cover letter (max 2 pages) outlining your suitability for the role to  by Friday 25^th July 2025

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

The King’s Trust in London is currently going through an exciting period of development. We have ambitions to grow our offer to young people across the themes of Personal Development, Education, Employment and Enterprise. To help us on this journey, we are looking for a passionate and driven individual to join our Management Team, to lead and motivate our team of Youth Development Leads.

As part of the Management Team, you will be responsible for overseeing the delivery of our TEAM, Enterprise Challenge and Mosaic Mentoring programmes. Working collaboratively with Delivery Partners to develop and implement our delivery plan and ensure we meet targets.

As a Delivery Manager, you must lead the effective delivery by your team, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.

As one of our Delivery Managers, you need to have:

• Excellent interpersonal skills
• Strong planning and organisational skills
• Effective data analysis skills
• A track record of operational management

The Delivery Manager role is multi-faceted, and we are looking for an individual with a broad skill set. We work with young people from every background, so we’re passionate about building a diverse workforce that represents the young people we support. We, therefore, welcome applications from everyone who meets the essential criteria for the role.

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator. 

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you. 

What you will do: 

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes throughout the membership lifecycle. 
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members. 
• Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration. 

What you need:

• Experience of managing administration processes efficiently.
• Demonstrable experience of providing exceptional customer service.
• Experience of using and maintaining a database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
• Good working knowledge of Microsoft packages.

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

*Trainee Practitioner - Young People Support Worker - London

Contract Type: Full-time, Permanent

Salary: £25,480 per annum, rising to £27,144 after successful completion of probation.

Location: Camden (NW3)

If you are looking for a fulfilling and rewarding career where no two days are the same, this might be the job for you!

About the Role

As a Support Worker in a Semi-Independent Home, you will have the opportunity of developing authentic relationships with our young people (aged 16 – 21 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information. Throughout the shift you will have the additional support of an on call manager should you have any questions. Further to this, you will be involved in team meetings monthly and will also receive monthly supervision.

St Christopher’s Academy

At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.

Working Hours

Our young people need care 24/7 so we have fixed rotas with different shifts (8, 10 and 12 hours) from 8 am to 10 pm for day staff; and from 9 pm to 8.30 am for night staff.

On average, you will be working 40 hours a week, so meaning if you work 4 shifts of 10 hours each, you will then get 3 days off.

There is always the possibility to do overtime if you need a bit extra, this is paid time and half same as bank holidays.

• 40 hours per week (including weekends and bank holidays)

What you need to bring to this role

• Genuine commitment to working and supporting Young People to achieve their full potential.
• An understanding of the issues facing young people.
• The ability to cope effectively with challenging behaviour.
• Good communication and team working skills.
• Flexibility to work shifts, including weekends and bank holidays.

What you should expect from us

• Salary: £25,480 per annum, rising to £27,144 after successful completion of probation
• 4 weeks full induction and training program (paid).
• Competitive pay and reward structure offering salary progression based on performance.
• Tailored career development plan through our “St Christopher’s Academy”.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

In order for your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification.

Once application has been submitted, candidates will require to complete an online situational test which will inform the shortlisting process. Unsuccessful candidates will be communicated the outcome via email.

Closing date- 1st August 2025

First Stage Interview – Throughout July & August

Shortlisted candidates will be invited to an individual interview, which will include a written exercise. The interview will be face to face at our offices in Putney.

Second Stage

Successful candidates will then attend the second stage at the service they apply to.

Our Children and Young People are looking forward to hearing from you

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We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.

Please note:

• This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
• It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
• All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.