Service manager jobs in islington, york

National Programme Coordinator
Salary: £28,000 per annum
Location: London (EC1) with flexible hybrid working
Deadline: 11 September 2025, 17:00
Interview Dates: 25–26 September (online), 2 October (in-person)

Are you highly organised, proactive, and passionate about supporting young people’s development through skills training and competitions?

WorldSkills UK is looking for a National Programme Coordinator to join our Operations team. In this role, you’ll play a vital part in planning and delivering our national skills competitions programme, supporting our mission to embed world-class training standards across the UK.

You’ll coordinate logistics, events, communications and systems that make our programmes run smoothly - from booking venues to working with competition organisers and supporting inclusion projects.

This is an exciting opportunity to be part of a collaborative, purpose-driven team that champions excellence, innovation and inclusion in technical education. If you're detail-focused, solutions-oriented, and ready to make a difference, we want to hear from you.

About KLS’ Future Foundations education team 

Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school. 

Key Objectives for this Role

Working with the Lead Youth Worker you will: 

Homework Clubs

•Collect up to date consent information for all young people joining Future Foundations

•Support with creating session plans for club nights

•Research and source necessary resources activities 

•Support to plan and run engaging and fun activities/ongoing projects for the young people

•Use participatory methods to involve young people about Clubs 

•Ensure children’s participation and encourage ownership of and responsibility for the Clubs

•Implement our behaviour management policy

•Liaise with families/carers to communicate information regarding Clubs and Mentoring

•Support with maintaining robust recording and monitoring systems (including registers) and ensure quotes, case studies and feedback are saved and stored

•Maintain, collect, edit and store documentation of activities, including photos, case studies and videos, for Newsletters, funding reports and other records

•Maintain excellent safeguarding practices

•Support whole team with making referrals to external partners and support agencies

•Support the Lead Youth Worker with running a weekly Youth Club for post-16 young people

•Support mentor coordinator with running early years mentoring sessions, when needed

•Work evenings and varied working hours

Trips and activities 

•Work with the Lead Youth Worker and Community Learning Coordinator to develop an annual programme of activity and trips during school holidays

•Ensure that this is done in collaboration with our children, young people, their families and other KLS projects

•Assist with the summer programme development, organisation and delivery

Teamwork and reporting

•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.

•Contribute to reports for trustees and funders and attend periodic meetings with funders

•Communicate well with other teams within KLS to provide a high-quality service to our members

Other Duties 

•Participate in regular supervision and annual appraisals; help to identify your own job related development and training needs.

•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.

•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies. 

•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

For over 40 years, Sister Circle has stood beside women facing complex health and social challenges. From navigating maternity care to accessing women's health support, our trained volunteers walk alongside other women with compassion, understanding, and advocacy. Our volunteers form a community of women bound by a shared passion for making a difference for other women. Our volunteers are the golden threads, holding our programmes together, bringing possibility to everything we do. They are our Maternity Mates, peer group supporters for those who have expereinced birth trauma or baby loss, trainee counsellors, language translators and so much more. 

We are looking for a passionate, organised, and person-focused individual to guide our volunteers through their training and support journeys — from that very first conversation to being fully prepared and confident in their volunteer role. You will coordinate and lead on tasks that ensure a smooth, supportive volunteer experience where each thrives, while also creating spaces for connection, celebration, and storytelling.

We’re looking for someone who:

• Is highly organised and confident managing multiple priorities.
• Has experience of working with volunteers from diverse and marginalised backgrounds
• Has a commitment to safeguarding, trauma-informed and culturally sensitive practice
• Communicates with warmth, empathy, and clarity.
• Builds trust and strong relationships across diverse communities.
• Enjoys celebrating the achievments of volunteers and showing how much they are appreciated
• Is comfortable with admin, databases, and digital tools.
• Can balance attention to detail with big-picture thinking.

This is a role for someone who loves both the detail and connection — someone who believes in the power of women lifting each other up.

Application Instructions

We would like you to complete and submit the following:
• CV (Max 2 pages)
• A Covering Letter letting us know why you would like to work with us and in this role, how your work and experience meet the essential and desirable requirements for this role. Be you and let your passion for volunteering and our work shine through.

Applications without a covering letter and received after the deadline will not be considered.

Closing date: Thursday 4th September 2025 at midday.

Interviews:  Friday 12th September (a short presentation will be requested)
 

This post is open to female applicants only as this is deemed a Genuine Occupational Requirement (GOR) for this role under Schedule 9, Paragraph 1 of the Equality Act 2010.

This  role is funded by National Lottery Comunity Fund.

Development Consultant (Scotland)

Location: Homebased with weekly UK-wide travel
Department: Union Development
Contract type: 3 Year Fixed Term Contract
Hours: 35
Salary: £35,494

Who we are

NUS Charity is an exciting organisation developing and championing strong students’ unions. We connect our members and curate services to deliver advice, guidance and crisis support to students’ associations and unions across the UK.

We do professional differently. We are a progressive charity representing students’ unions. The sector is inclusive, fun, dynamic and representative and we put students and students’ unions at the heart of everything we do. We are challenging but are committed to creating a supportive and flexible environment which pushes your personal development in your everyday activity.

What we do

Students’ unions can be transformational hubs for students, staff, and wider society. NUS Charity support our member’s development to enhance their capacity and harness opportunities to maximise their positive impact. We do this in many ways, from managing a purchasing consortium to drive great value for our members, to our development activity, supporting the best potential in students’ unions - we strive to make a difference to our members.

Within our small Union Development team we deal with a range of organisational development work, whether that’s being the Returning Officer and supporting students’ union elections, running development events/webinars, helping new students’ unions create the structures that they need, coaching a students’ union leader who needs extra support, or creating guidance on new legislation that will affect students’ unions – no two days are the same.

What we need

NUS Charity is looking for a Development Consultant to strengthen organisational development for our members, predominantly in Scotland. We’re looking to diversify the knowledge within our team to deliver high quality projects in organisational development based on our Quality Students’ Unions framework and other relevant benchmarking tools. We’re also part-funded by the Scottish Funding Council to provide specific developmental support for College Students’ Associations across Scotland. You don’t need to have worked in students’ unions before, but working in a membership/governance/charity environment would be a bonus.

Committed to Inclusion

We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. You can be yourself here whoever you are, be proud of the work you do and build a career in a place that knows different is good.

We recognise that candidates from racialised backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the minimum criteria for a role (at least 80% of the criteria in the person specification) and are from a racialised background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.

This role will be based at home, with travel across Scotland and the UK to meet members and to deliver and attend events fairly regularly.

Benefits

We aim to practice what we preach so we’re happy to offer a flexible person-centred working environment with a great benefits package including:

• Generous holiday entitlement (starting at 27 days per year rising with service to 30 days)
• Flexible working opportunities
• Valuable workplace pension
• Enhanced parental pay policies
• Employee assistance programme
• Paid volunteer days – three days per year for full time staff
• Health Cash Plan

Closing date for applications: Sunday 7th September 2025 (23:59)
If you’re successfully shortlisted, we’ll see you at an interview on Thursday 18th September 2025

REF-223443

This role presents opportunity to work innovatively & responsively, creating new, unique, & informative LGBT+ affirmative resources, crisis support, prevention & wellbeing initiatives; along with having a developmental role in upskilling & supervising sessional staff, trainees, interns & volunteers. 

This is an exciting job opportunity to join a dynamic & committed team, in a key frontline role working directly within our Heads-Out mental health service, which provides individualised mental health plans, crisis safety plans, mental wellbeing workshops, varied mental health support groups including for those seeking asylum, a trans & non-binary group; LGBTQ+ mental health social connections & activities group, and drop-in support.

Opportunities will include delivery of specialised interventions, taking direct referrals and helping to support & stabilise those at heightened risk and/ or living through mental health crisis, plus psychoeducation workshops and group programmes will further enable you to engage, empower & support participants to build confidence, develop skills, strategies & achieve goals to improve, maintain & best manage mental health, increase mental wellbeing, and reduce and/ or prevent future crisis.

elop is a  London based thriving community-led LGBT+ mental health & wellbeing charity offering a range of support, advice, information, counselling, and group support services to lesbian, gay, bisexual and trans (LGBT+) communities. 

There will be one regular evening/ week and occasional weekend working required.

NB: Initially there will be some remote home-based working alongside office-based working whilst we relocate to new premises

Interviews will take place Thursday 4 September 2025 between 9.30am – 15.00 pm

Role Title: External Communications and Advocacy Lead

This is a rare opportunity to shape the new communications function in a thriving cancer charity, establishing Shine as the go-to charity supporting all young adults living with any type of cancer in the UK.

Responsible to: Co-CEOs

Location: Hybrid, with two to three days per week at Shine’s offices in Blackheath, Southeast London. 

Hours & salary:  Full time (35 hours per week).  Salary range is £39,000 - £43,000pa depending on experience.  This is a permanent job with a three-month probation period.

Benefits: Employee contribution pension, training and development support.

Holiday:  25 days annual holiday each year plus 8 days of public holidays.  We also give you your birthday off each year.

Who we are

We are a small and impactful national charity. Our goal is that every adult in their 20s, 30s and 40s diagnosed with cancer to know they’re not alone, and to have the support, knowledge, and confidence to navigate whatever cancer throws their way.

Shine is a small team of committed people who like to ensure that work isn’t a grind. We aim to have fun while making a difference to the lives of young adults with cancer and we’d love to have you on our team!

Main purpose of the role:

A rare opportunity to shape the new communications function in a thriving cancer charity and to establish its reputation as the go-to charity supporting all young adults living with any type of cancer in the UK.

As part of our growth plan, we are delighted to be hiring our first Communications and Advocacy Lead. Working on our external communications strategy to build authority and be the go-to voice for younger adults (aged 20 to 49 years) living with cancer, this person will be responsible for managing all external communications. In addition, will work closely with the rest of the Shine team to ensure consistent external messaging.

Key Responsibilities

These include:

● Develop implementation plans to support Shine’s communications strategy to build authority in the cancer support space.

● Responsible for developing the Shine narrative, brand voice, and talking points to support external stories and campaigns, and to co-create fundraising messages with the Fundraising Manager and Fundraising Consultant.

● Responsible for all external communications with media including national and regional outlets, print and broadcast, digital channels and titles read by healthcare professionals.

● Supervision of the social media output from Shine, ensuring consistency with the overall communications plan. 

●       Ability to represent Shine at external stakeholder meetings.

●    Working closely with the Shine team to raise Shine’s profile through advocacy activities in the cancer community and healthcare professionals.

● Work with Shine co-CEOs to develop their external profiles through thought-leadership, speaker and advocacy platforms.

Person Specification

Essential skills:

● Ability to develop multi-channel communications plans, using social, digital and traditional media platforms

● Knowledge of UK health media including health correspondents and reporters for national news outlets (print & TV and radio)

● A good eye for design, with the ability to manage, develop and implement brand guidelines

● Experience of working with media databases and press release distribution services

● Excellent writing skills and experience of writing materials for media

● Ability to create media angles and stories from data and third-party content

● Identify platforms for Shine thought-leadership, particularly for the co-CEOs

● Strong skills in using online technology platforms including Google workspace, Canva, YouTube and MS Office.

Desirable skills:

● Experience of working alongside expert suppliers including design and content, public relations agencies and consultants. 

● Experience of managing projects remotely, including using tools such as Asana.

Core competencies:

● Empathy - understanding of the issues faced by the young adults (20-49 yrs.) living with cancer

● Attention to detail -must deliver accurate content to a high standard

● Self-directed - must be able to work independently and make strategic recommendations to Shine co-CEOs on all aspects of Shine communications

● Collaborative - ability to represent Shine and work in partnership with third parties including patient groups, medical professional groups and industry. 

This job description summarises the main duties and responsibilities of the post. You may be required to undertake other appropriate duties, which are within your capabilities or for which training has been given.

Key approaches

● Respectful of the confidentiality of Shine service users and the ability to work within charity law and governance structures.

● Be prepared to have progress assessed regularly and be appraised annually.

● Willingness to work as part of a small team spread across the UK; this requires good communication skills as well as the ability to be flexible in the approach to work.

Successful candidates will be asked to undergo an enhanced DBS check in keeping with Shine’s Safeguarding Vulnerable Adults Policy.

What Shine offers

By sharing your skills, time and expertise with Shine, you’ll be contributing to the growth of an ambitious and rapidly growing charity, while also gaining insights into the challenges and opportunities that this presents. We expect everyone who works with us to like people and to be happy to contribute to the overall success of Shine, even if that means taking on tasks that aren’t in your job description. We are happy to fund relevant training, within our budget guidelines, and to provide opportunities for professional development and growth.

In addition to your salary, you’ll receive regular pension contributions (currently 3%, as mandated by the UK Government) and access to a cycle-to-work scheme.

About the charity

Vision

We want every adult in their 20s, 30s and 40s diagnosed with cancer to know they’re not alone, and to have the support, knowledge, and confidence to navigate whatever cancer throws their way.

Mission

There’s never a good time for a cancer diagnosis, but in your 20s, 30s or 40s there are challenges to navigate, like work, dating, finances and more.  We’re here to help you deal with everything that your diagnosis brings, before, during and after treatment, and to welcome you into our community.

Our values

1. Inclusive - Our services are open to anyone in their 20s, 30s and 40s with a cancer diagnosis, no matter what type or stage, when your diagnosis was, or whatever your background is.

2. Approachable - We want everyone in our Shine community to feel welcomed and able to get involved, and we design all our services to be friendly, fun and down-to-earth.

3. Authentic - We’re patient-led and passionate, and we want everyone involved to have a genuine and honest voice, with patients’ voices at the heart of our work.

4. Innovative - As a small charity, we’re adaptable and agile, and we seek to be responsive to needs as they change. We listen to what our Shine community is saying and strive to find practical solutions.

5. Empowering - Our services aren’t about us “doing” to or for you. We want to empower you to ask the right questions, get the right information, take control, and make the best decisions for yourself.

We have an exciting and unique opportunity within our highly performing NHS Talking Therapy services for a Continuous Improvement Lead to join our team. We have been delivering NHS Talking Therapy services for over 15 years and we pride ourselves not only on our performance, but also on the person-centred, values-based approach we bring to how the services are delivered. 

We are looking for someone innovative, creative and courageous in their approach, keen to work with services to drive new ways of working and to introduce initiatives that benefit our clients, our workforce and the services as a whole. You will work alongside our Head of Mental Health Service Delivery and Senior Clinical Lead to provide support around driving service developments, as well as providing challenges which support the team to continually drive to improve. You will proactively identify opportunities for innovation, you will design, develop and deliver improvement and innovation project plans in collaboration with the senior leadership team for the services, and build strong relationships with internal teams and external stakeholders.  This is a role for someone who thinks strategically and is motivated by creating positive organisational change. You will hold strong values around client engagement and creating positive client experiences whilst maintaining high clinical and governance standards.

Essential skills:

• Have a ONC/NVQ level 3 or equivalent
• Evidence of further formal management study and/or qualification or commitment to study overcoming 18 months
• A proven track record of leading Talking Therapy services (or similar)
• Experience and evidence of working effectively at a management level in a complex, multi disciplinary organisation
• A track record of successfully working in joint ventures and partnerships
• Experience of managing a budget
• A proven track record of creating and maintaining a strong performance management culture
• Ability to lead change within a local service area
• Ability to interpret evidence and analyse problems to create viable sustainable solutions
• Strong communication skills both written and verbal
• IT competent including digital media
• Ability to work flexible and unsocial hours as required

Employee Relations Team Leader – Part Time (Wed–Fri)
London (from £47,135 FTE)
Permanent | 3 days per week

Hybrid: In the office 1 day a week

Salay: £47,135 (pro rata)

Are you a confident Employee Relations professional with a real passion for people leadership? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the perfect next step in your career!

I’m working with a leading organisation in the housing/not-for-profit space who are looking for an Employee Relations Team Leader to join their dynamic HR function. This is a brilliant opportunity to make a real difference by leading a small but mighty team of ER specialists, while also partnering closely with senior HR and business leaders. This is highly suitable for candidates with a experience working within Housing/no-for-profit sector.

The Role

As the ER Team Leader, you’ll be at the heart of all things employee relations – managing a varied caseload, coaching managers through complex issues, and ensuring best practice is embedded across the business. You’ll provide leadership, mentoring and guidance to a team of 3–4 ER Advisors/Assistants, ensuring cases are managed effectively, efficiently, and with the highest levels of customer service.

Key responsibilities include:

• Leading, coaching, and developing your ER team to deliver a high-quality service.
• Acting as the lead casework advisor on a wide range of ER issues – including grievance, disciplinary, absence, and performance.
• Supporting managers with complex ER cases, up to and including dismissals and Employment Tribunal (ET) preparation.
• Building strong, trusted relationships with stakeholders across the business.
• Ensuring policies are kept up to date, legally compliant, and consistently applied.

What We’re Looking For

We’re keen to speak to ER professionals who can bring:

• Housing Sector experience is highly desireable
• A proven track record of managing high-volume, complex ER casework.
• People management experience – with the ability to inspire, mentor and develop a team.
• Strong stakeholder management and influencing skills.
• Experience coaching managers on employment law, policies and best practice.
• CIPD Level 5 qualification (or equivalent experience).

 Why Join?

This is a chance to step into a highly visible role where you’ll shape the ER strategy, develop talent within your team, and help foster a culture of fairness, trust, and collaboration. You’ll be joining an organisation that lives and breathes its values – People, Passion, Inclusion, Responsibility and Impact – and is committed to making a real difference to communities.

I will be sending applications by COB Thursday 28th of August, so please ensure that you have contacted me before then if you wish to be put forward.

If you are interested in the role and have all of the essential experience clearly detailed in bullet point form in your CV under the previous organisations you completed them at, then please send your CV to my email address: .

Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year

Responsible to: Head of Helplines

Salary: Point 31-34 £34,016 - £36754  (a London Allowance of £3299 will be applied to employees who live in London)

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure. 

Hours: 35 Hours per week; Monday – Friday 9am – 5pm

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.

Benefits:

• Friendly and collaborative working environment
• Remote working 
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
• Enhanced maternity, adoption and paternity pay 
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme 
• Access to staff discounts

Closing date: 27th August 2025, 17:00

Interviews to take place: Week commencing 10th September 2025 (TBC). These will be held online via Teams link

About the role:

Respect is seeking two Helplines Advisors to provide support to male victims of domestic abuse on the Men’s Advice Line and perpetrators of domestic abuse on the Respect Phoneline.

You will support service users by phone, email and webchat, providing emotional support, practical advice, information on the available options, and signposting to other services. As well as work with male victims and perpetrators of domestic abuse in ways that support them to increase safety and reduce harm, as described in the Models of Work and relevant policies and procedures.

About you:

• An understanding of the nature of domestic abuse and its effects on victims, in particular male victims
• An understanding of the help-seeking barriers for male victims of domestic abuse 
• An understanding of the reasons why perpetrators use abusive behaviours towards partners in relationships 
• Experience of providing information, advice, and support by telephone, email and webchat in a helpline environment 
• A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth. 

How to apply 

You must download an application form from Respect's job page, and submit in word doc. format only, please. 

Booking Administrator

Are you friendly, professional, enthusiastic and dedicated to social values? If so… we need you!

This is an exciting opportunity for an experienced Administrator to join a dynamic and supportive team.

Position: Booking Administrator/Coordinator

Location: Remote

Hours: 37.5 hours Monday - Friday (30 hours possible for the right candidate), with additional on-call rota days (1 weekend in 4, plus 2 evenings per week, toil for any work done in those hours).

Salary: £24,500 - £27,000k per annum depending on experience (plus London weighting if applicable).

Contract: Permanent

Closing Date: 16th September 2025. Interviews will be held on a rolling basis, so early application is encouraged as we reserve the right to close the advert early

The Role

Join a co-operative providing British Sign Language (BSL) Interpreters and developing tech to support to users. The co-operative is co-run and co-owned by its members, who are Deaf people and BSL interpreters. You will work closely with the Operations Manager and Operations Team Leader to provide a high quality and efficient service, helping the business to achieve agreed targets whilst working to the co-operative’s ethos. 

Responsibilities include:

• Coordinating the provision of communication professionals for Deaf/Hard of Hearing people across for medical (including mental health) appointments and for other work in a variety of sectors (education, child protection, conference, employment, legal settings etc)
• Accepting and making calls
• Dealing with bookings and general enquiries in a fast-paced environment
• Supporting marketing and business development and communicating to members and external stakeholders
• Supporting other staff where necessary

The position is grounded in the co-operative’s ethos, ensuring financial processes align with the organisation’s values and strategic objectives. The co-operative is co-run and co-owned by its members, who are Deaf people and communication professionals. As an employee, you can become a worker member and have a say in how the business is run.

About You

You will have excellent customer service skills and experience in a client-facing role. With strong organisational skills and attention to detail, you will have the ability to meet strict deadlines, follow contractual service levels and prioritise your time effectively.

We are looking for someone with:

• Excellent IT skills with good knowledge of Word, Excel, Databases with the ability to learn how to use dashboards and other applications
• Excellent communication skills (written and verbal)
• Ability to follow processes and develop these where needed
• Problem solving skills and the ability to think outside the box
• Ability to work autonomously, yet with full support from management

Additional requirements:

• You must have a private place to work due to dealing with sensitive information
• You must have a stable internet connection
• You must have the right to work in the UK

Join the team and contribute to a meaningful and impactful mission while developing your career in a supportive and inclusive environment.

About the Organisation

The co-operative develops ethical tech to support the provision of British Sign Language (BSL) Interpreters and other communication professionals. The organisation values diversity and promotes equality and encourages and welcomes applications from all sections of society and are keen to receive applications from members of the Deaf community. We are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Benefits include:

• Cooperative membership and working means you get a say in decisions and your voice matters here
• Annual leave is 22 days (plus public holidays) with an additional day off for your birthday!
• Flexible working when possible with business need
• Matched employer pension contributions of up to 5%

You may also have experience in areas such as Customer Service, Administration, Client Support, Customer Service Officer, Administration Officer, Client Support Officer, Customer Service Coordinator, Administration Coordinator, Client Support Coordinator, Support Coordinator.

Please note NFP People are advertising this role on behalf of our client.  

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Director of Income Generation & Marketing will lead the design and delivery of an ambitious, innovative, and sustainable income generation and marketing strategy. This role is responsible for significantly growing Muslim Aid’s financial resources, enhancing its brand presence in the UK and internationally, and expanding its footprint in new and emerging economic markets, ensuring all activity is firmly aligned to Muslim Aid’s mission and values.

The Director will drive high impact fundraising initiatives across multiple channels, working closely with Country Directors, global teams, and other SLT colleagues to unlock new funding opportunities, diversity income streams and maximise donor engagement. They will cultivate strategic partnerships with corporate, institutional, and philanthropic stakeholders, while ensuring the highest standards of compliance, governance, and ethical fundraising practice.

This is a result driven leadership role, accountable for delivering measurable income growth, strengthening market positioning, building and developing a high performing team, and ensuring Muslim Aid’s brand and fundraising activities are aligned with organisational priorities and global impact goals.

About the Role:

1. Lead the development and delivery of a bold, multi-channel income generation strategy planning philanthropy, digital, institutional, corporate, and brand led campaigns that drives ambitious, measurable growth and long-term sustainability.
2. Provide strategic oversight of all fundraising activities, ensuring quality, compliance, and consistency with global standards, organisational policies, and ethical fundraising practices.
3. Lead the design and delivery of innovative, results-driven fundraising campaigns across public, major donors, institutional, corporate, volunteer, and digital channels, ensuring measurable growth and strong return on investment.
4. Provide strategic leadership in cultivating, creating, and establishing high-value relationships with individuals, foundations, corporates, and institutions, ensuring alignment with Muslim Aid’s values and long-term organisational priorities.
5. Provide strategic leadership to the Income Generation & Marketing team, building a high performing, motivated, and accountable workforce.
6. Lead the development and management of multiple departmental budgets, including financial planning, resource allocation, forecasting, invoicing, and payment processing, ensuring optimal use of funds aligned with organisational financial goals.

About You:

To be successful in this role, you will need:

1. Degree or higher in Business Administration, Marketing, Fundraising, or a related field.
2. Extensive senior level experience leading fundraising and income generation in a nonprofit or international development context.
3. Proven track record of designing and delivering multi-channel fundraising strategies that drive significant income growth.
4. Deep knowledge of institutional fundraising, major donor, corporate partnerships, digital fundraising, and philanthropic sectors.
5. Exceptional leadership skills, with ability to inspire, develop, and manage high-performing teams.
6. Outstanding communication, negotiation, and influencing skills across diverse stakeholders and cultures.

Why you should apply:

Join Muslim Aid as the Director of Income Generation & Marketing and play a pivotal role in shaping the future of our fundraising and brand presence on a global scale. This is a unique opportunity to design and deliver an ambitious strategy that will drive sustainable income growth, diversify revenue streams, and expand Muslim Aid’s reach into new and emerging markets. You’ll lead innovative fundraising initiatives across multiple channels, build high-value partnerships with corporate, institutional, and philanthropic stakeholders, and ensure our marketing activities elevate Muslim Aid’s visibility and impact. If you’re ready to deliver measurable results, expand global opportunities, and help secure the resources needed to transform lives and communities in need, apply now to be at the forefront of our mission.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Action for Refugees in Lewisham (AFRIL) are recruiting for an Expert by Experience Coordinator to join our supportive and growing team. The Expert by Experience Coordinator is a new role in our small dynamic charity. The postholder will work to ensure the voices and perspectives of individuals with lived experience of asylum and forced migration are integrated into the design and delivery of AFRIL services and policy work. This role involves facilitating communication, promoting co-production, and empowering individuals to share their expertise to improve services and guide policy priorities. 

The post involves coordinating our monthly Members Forum, and working with the core team to feed this into policy and service development, alongside thematic and sometimes practical support to our Allotment Steering Group, Rainbow Club Youth Council and Asylum Hotel Residents Forum. The postholder will develop the AFRIL ambassadors scheme, creating opportunities for former clients to continue to be involved in shaping AFRIL, and work with the Director to develop a governance level co-production structure as agreed with the Board of Trustees. 

We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset.

About AFRIL

Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.

AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:

• Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status). 

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.

We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.

Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than one side of A4) detailing how you meet the person specification. 

Are you a passionate and organised Events Coordinator or looking to develop your career in events? Would you like to join a team that’s flexible, reliable and enthusiastic, whilst being determined to deliver positive impact for people with cystic fibrosis? Then we have an exciting opportunity for you! 
 
We are currently looking for an Events Coordinator to support the Events Manager to plan and implement the Trust’s events portfolio programme. This is a rewarding role that comes at a time when there is significant change and progress for those living with cystic fibrosis. 
 
Cystic Fibrosis Trust is the only UK charity uniting for a life unlimited for all people with cystic fibrosis. We fund vital research, improve care, speak out and race towards effective treatments for all. Cystic Fibrosis Trust is here to make sure everyone with cystic fibrosis can live without limits.  
 
Sitting within our Community and Events Fundraising team reporting to the Events Manager, and working with the other Events Coordinator, you will focus on delivery of high levels of exceptional supporter stewardship to supporters through the events portfolio. 
 
Key responsibilities include:

• To support the delivery of excellent events experiences for Team CF participants at high profile events such as the London Marathon, Great North Run and London Landmarks Half Marathon. 
• To build effective relationships with supporters to promote and encourage participation to maximise fundraising whilst deepening supporter relationships to drive second actions and retention.

To be successful in this role, the requirements you will need to meet include (please see the attached job description and person specification for the full requirements):

• Have experience of organising or working within an event/or community fundraising environment. 
• Have excellent customer service and good communication skills.
• Be able to work effectively as a team player 

This role will require travel throughout the UK for challenge events. You will be able to take Time Off In Lieu (TOIL) for this and claim travel, hotel and subsistence allowances.
 
We will provide you with a laptop, mobile phone and any other essential equipment needed for your role.
 
The Community and Events Fundraising team all work from home and keep in touch with online team meetings, individual catch ups, as well as in person when required. 
 
This role offers a flexible location. Most of the team are home-based, but this role can be based at our London office (which would require the postholder to attend the office a minimum of two days per week).
 
We offer a range of benefits including flexible working hours, 30 days annual leave plus bank holidays, opportunities for learning and development, pension, healthcare cash plan and more.
 
We reserve the right to bring forward or extend the closing date. Therefore, if you are interested in this role, please submit your application as early as possible.
 
Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.
 
NO AGENCIES PLEASE 

For more details about the job and requirements, please visit our website or use the application button provided.

Closing date for completed applications is 9am on Wednesday 27 August 2025.
 
Interviews expected week commencing 1 September 2025.
 
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
 
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
 
REF-223 325

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.

CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.

Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.

Overall job purpose

This is a fundamental role within our South regional team, internally the role is known as Local Community Officer.

The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 29 historic churches across Kent, East Sussex, West Sussex, ensuring each site achieves agreed standards.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 9am on Monday 15th September 2025.

The interviews will take place in Northampton on Tuesday 23rd September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

 All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.