We are looking for an Events Manager

Job Description and Personal Specification

Hours 35 per week

Salary £22,500 to £24,500 depending on experience

Fixed Term contract until April 2023

Reporting to: Chief Offer and working closely with our Digital Media Officer

Location: Based at our Hindley Office in Wigan with at least 50% of contracted hours there, but agile working across the Wigan Borough will be required on a regular basis

Job purpose

• To support the implementation of Wigan and Leigh Carers Centre programme of events and activities, as well as supporting third party events, ensuring that these promote and present Wigan and Leigh Carers Centre in a professional and compelling manner, maximising opportunities for donor cultivation & fundraising maximizing income generation.
• To deliver a selection of events to ensure that a) recruitment and income generation is maximised and b) key third party events promote and present Wigan and Leigh Carers Centre in a professional and compelling manner, maximising opportunities for donor cultivation and on-going fundraising.
• To work with the Digital Media Officer and Volunteer Coordinator to implement the stewardship matrix for event supporters, including regular communications and impact reporting.
• To work with other teams to ensure that all events are delivered with good practice events management and co-ordination.

Key responsibilities

Signature Events

• To support the delivery of the events strategy through delivery of high-quality events, designed to attract new and repeat service users.
• To manage the box office for all events on database system (Ticket Source) including setting up new events, logging and administering all registrants, guests and income related to events, utilising our MIS.
• To research guest information and share/signpost to other fundraising teams as appropriate e.g., corporate prospects etc.
• To assist in the research, development, and planning of potential new event opportunities, ensuring that the events programme evolves in response to new fundraising requirements, opportunities, sector trends and most importantly our service users
• To assist in the development and management of external suppliers, ensuring all suppliers work to agreed terms and conditions and to be responsible (with Finance Department) for all supplier/sub-contractor agreements and performance on managed events.

Third Party Events

• To work collaboratively with third party event organisers to ensure that WLCC maximises all fundraising and promotional opportunities whilst managing expectations of charity support and involvement in line with income levels.
• To generate interest, develop relationships and encourage existing and new stakeholders to run events in aid of WLCC to meet new income targets.
• To represent WLCC at key third party events and where appropriate speak on behalf of the charity, assist with the fundraising activities, and work with the volunteer co-ordinator to manage any volunteer support.

Event Supporter Stewardship

• To work with the Digital Media Officer and the wider Team to follow the Event Supporter stewardship plan for those supporters attending events, resulting in a communication plan detailing a schedule of stewardship activities.
• To work with the Communications and Charitable Giving teams to source content, so that we communicate the impact of support received, in a timely manner.
• To support follow up activity for prospects identified following signature and third-party events, signposting their cultivation journey through to the Head of Events and/or the Charitable Giving team as appropriate.
• To identify opportunities to engage or recruit new event supporters to existing or new events in the Willow calendar.

General

• To support the Digital Media Officer and the wider Team, overall financial management of events activities, budgeting, planning, controlling, and monitoring expenditure as appropriate and managing income against targets, KPI’s and provide regular revised projections as required.
• To maintain good practice in the use of database system (Raiser’s Edge), including the events module, ensuring that information is recorded accurately to allow for excellent supporter care, stewardship and accurate analysis of event performance.
• To work in close collaboration with fundraising account managers to generate auction items for both third party and Willow events. 
• To keep up to date with current competitor activity, potential new opportunities for events and improved ways of managing and developing events.
• To keep up to date and comply with fundraising, data protection and other relevant legislation and codes of practice and good standards.
• To undertake any other tasks reasonably required.
•  

Person Specification

Qualifications, Knowledge and Experience

Essential

• Degree level or equivalent experience
• Proven experience of supporting several events including negotiating with external contractors and delivering to budget and within tight timeframes.
• Can demonstrate effective implementation and management of work plans, projects, and resources to ensure proactive completion of tasks.
• Proven experience of developing and managing budgets.
• Ability to work as a part of a small, flexible, and hardworking team.
• Delivering high quality supporter and donor care through ongoing contact and communication.
• Experience of working on administration within a fundraising, events, or marketing environment.

Desirable

• Experience of working with senior stakeholders to meet income targets.
• Experience of working with celebrities.
• Experience of working with sponsors.
• Experience of working in the charity / fundraising sector.
• Knowledge of online booking systems such as Eventbrite / Ticketmaster

Skills and Abilities

Essential

• Confident and articulate, able to build successful, mutually beneficial relationship with internal and external audiences.
• Strong ability to prioritise tasks under pressure and solve problems quickly and effectively.
• Ability to work on several different projects simultaneously.
• Organised, pro-active self-starter, capable of taking initiative.
• Excellent written and verbal communicator, with exemplary grammar and spelling, who places high value on attention to detail.
• Good influencing and negotiation skills.
• Respect for and ability to always maintain confidentiality.  Nb bc
• Self-reliant and confident IT user including internet, email, design, databases, spreadsheets, and MS Office.

Desirable

• Creative thinker, able to innovate to meet audience needs.
• Experience or knowledge of Raisers Edge database.
• Sports sector knowledge.

Other

Essential

• Positive, energetic, and able to enthuse
• Flexible and proactive problem solver
• Takes personal responsibility for and remains focused on delivering results and achieving objectives, overcoming problems and frustrations.
• Genuine commitment to the work and services of WLCC

Desirable

Empathy with the cause and knowledge of issues faced by young unpaid carers and adult unpaid carers supporting people living with:

• Mental Health
• Substance Misuse
• Long Term Medical Condition i.e., MS, Epilepsy, Dementia
• End of Life Care

Special Conditions

Essential

• Able to work irregular (unsociable) hours and weekends where necessary.

Essential

• Own car and current driving licence

General

We offer the following competitive benefits package:

• 25 days annual leave rising to 30
• Pension Fund
• Flexible Working policy
• 5 days paid Carers Leave

BACKGROUND INFORMATION

Our Vision: To support unpaid carers aged 5 upwards, who support a family member, friend or neighbour living with a disability, substance misuse, mental health, or long-term condition to access holistic wellbeing support delivered by WLCC and our funders.

Our Mission: to provide support for unpaid carers aged 5 upwards

To be a recognised centre of excellent in the provision of information, training and support, provided for carers to improve the carer’s quality of life and give all carers a voice”.

Our Values: 

1. Recognise that all carers have different needs and listen and provide what carers really want
2. Treat everyone with respect, equally without prejudice and with integrity to the highest standards
3. Be proactive, seek out carers, recognizing that everyone has something to offer
4. Provide a welcoming friendly environment
5. Encourage carer participation

ABOUT WLCC

Wigan and Leigh Carers Centre is an independent registered Charity (1138908) that supports unpaid carers looking after someone who lives in Wigan Borough.

Wigan and Leigh Carers Centre was established in 2010 and is a Network Partner of Carers Trust.

At the Centre we aim to support both young and adult carers to recognise their own needs, have their voices heard, help with their physical and mental wellbeing and ensure they are fully understood, valued and supported in their caring role.

WLCC is the only charity in Wigan commissioned to carry out Carers Assessment under the Care Act 2014

Application Instructions:

CV

Please include a covering letter or supporting statement

If you are committed to helping people live healthy and fulfilled lives through adopting healthier lifestyles then the post of Healthy Living Services Manager may be your chance to really make a difference.  The Netherton Feelgood Factory is a healthy living centre operating in more deprived areas in Sefton, Merseyside.  We work with the community to help people make lifestyle changes that will reduce health inequalities.

We are looking for an experienced manager to lead a team working both in the Feelgood Factory and as part of the wider Living Well Sefton service.  Knowledge of healthy living issues and project management necessary. The Healthy Living Services Manager will be part of a small management team with opportunties for personal and role development.This post will require an enhanced DBS check

Service Charge Manager

Do you want to make a real difference to the lives of people? Do you want to work for an organisation that has been providing affordable housing across the UK for over 90 years, as well as caring for the elderly and supporting those who face homelessness?

We’re looking for a Service Charge Policy and Systems Manager to play a crucial role in our Finance Department.

Position: Service Charge Policy and Systems Manager

Location: Home-based/remote

Hours: 35 hours per week

Salary: £45,682 per annum (10% increase after 12 months' service, depending on performance)

Contract: Permanent

Closing Date: 4th October

The difference you’ll make

The Service Charge Policy and Systems Manager will develop the Group strategy and associated policies for service charges, translating legislation and government guidelines into specific rules to ensure the accurate formulation of service charges for all customers, the maintenance of associated models, calculators and systems.

You will provide expertise to wider Finance and Operational colleagues with complex, high profile and high profile service charge matters, including the business rules and formulae associated with service charges and manage the small Service Charge Policy team ensuring all customer, financial and administrative activity is carried out to ensure timely delivery.

So, who are you?

We are looking for an experienced leader with up to date knowledge of legislation, regulations and standards relating to service charge policy within the housing sector as well as a detailed understanding of how wider government and regulatory policy impacts on service charge setting in housing associations. You’ll have demonstrable experience of successfully developing and implementing Service Charge policies and processes within a large organisation.

Your strengths are communication, influencing skills, a strong customer focus, managing conflicting priorities, attention to detail and a focus on continuous improvement. You are results driven, work well under pressure to deliver to strict deadlines and have strong knowledge of accounting procedures.

Although not essential, a recognised accountancy qualification, previous experience within a similar sector, evidence of continued professional development, knowledge of IT systems relating to service charges and financial modelling experience would be desirable.

Enjoy the rewards

This is a job that offers true satisfaction with the chance to help those who can’t afford a house of their own.

The organisation is focused on being an employer of choice where people thrive and your voice is truly heard. Working with here, you’ll enjoy competitive pay, a wide range of benefits, flexible working, employee offers, and the chance to learn valuable new skills. People are empowered to do great work by investing in learning, personal development and technology.

If you’re the kind of person that wants to do a really great job and make a difference to customers, we think you’ll love it here. Sound like a challenge you’d like to take on? Then get in touch and let’s talk about how you can help us transform lives and revitalise neighbourhoods.

We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.

You may have experience in areas such as Service Charge Analyst, Service Charge Financial Analyst, Senior Service Charge Analyst, Service Charge Manager, Service Charge Accountant, Service Charge Officer, Service Charge and Rents Analyst, Commercial Service Charge Manager, Rents & Service Charge Assistant Manager, Senior Finance Officer Rent & Service Charges, Finance Manager Service Charge, Senior Service Charge Officer, Service Charge Accountant,

This is a brilliant opportunity to join the Technology and Innovation Directorate within the Disclosure & Barring Service (DBS) as Associate Director of Service Management, where you can play an active role in helping make recruitment safer.

The DBS has recently moved away from a full technology outsource model, and is on a pathway to disaggregate its technology services. With a clear and ambitious Technology Roadmap in place, this is a chance to join a Directorate seeking to modernise both technology and ways of working.

The development of a SIAM function is essential to the DBS. With a co-sourced SIAM team currently in place, and a mature plan to fully in-source the capability, now is an opportune time for a dedicated Associate Director of Service Management to join DBS. This individual will be responsible for the completion of the SIAM in-sourcing activities and the ongoing development of the function.

Reporting directly into the CDIO, the post holder will provide line management for internal teams of 12-18 staff, including several direct reports. You will provide strategic and operational leadership to the DBS IT Service Management and SIAM function, with budget accountability of c. £35m, including significant provider contracts and internal resource costs.

You will govern and performance manage strategic partners contracted to deliver key ITIL capabilities and managed services design. You will also own, manage and lead on the tactical and day to day operational relationship with all IT service and system suppliers to the DBS including internal and Central Government groups.

In order to meet the requirements of the Associate Director of Service Management position, the successful applicant must display the following essential criteria:

• ITIL V3 Expert certification or equivalent experience
• Working knowledge of an Enterprise Architecture framework
• Extensive experience of working in complex multi supplier environments
• Experience of delivering IT services across all stages of the IT service management Lifecycle
• Experience of operating within an Agile delivery environment
• Experience of managing and running a SIAM environment
• Strong financial management and budget accountability
• Extensive leadership and experience of managing multi-disciplined teams
• Ability to establish and maintain senior level relationships and influence at all levels.
• Excellent communication and influencing skills demonstrable at all levels and across all stakeholder and delivery groups

Applicants with an understanding and experience of working within the public sector are likely to be of particular interest to the hiring panel.

This is an excellent time to join the DBS, not only from a technology perspective but this appointment is part of a wider recruitment strategy to add 15 new Associate Directors (Grade 6) into the organisation across a range of specialisms, including IT, Finance, Legal, Transformation, Commercial and Communications.

The DBS embrace remote working, so while occasional travel to the Liverpool or Darlington offices will be required, this vacancy is available to applicants across the UK. In addition to an attractive salary, employee benefits include access to the unrivalled Civil Service pension scheme, 25 days annual leave and flexi-time.

For more information on this role and the DBS please apply to this advert to receive a full job description. 

Applications close at 23:59 on Sunday 10th October. A CV, supporting statement and completed diversity form will be required.

Job description

JOB DESCRIPTION

Emergency Access Intensive Housing Manager

Salary: £ 24,611.68 + 15% enhancement for shift work (£28,303.43)

Status: 6 Month fixed term contract until 31/03/2022 with potential to extend

Hours: Approx. 42 hours per week on a rolling rota (working 12.5 hr shifts from approx. 7:00pm until 07:30am)

Holidays: 20 Days plus Bank Holidays (or a day in lieu for bank holidays worked)

Benefits: Life Insurance , Pension and Health Plan

Based at: Sites across Wigan and Leigh

Responsible to: Senior Service Manager Accommodation

Accountable to: Queen’s Hall Action on Poverty Trustees

Closing Date: 12 Noon , Thursday 30th September 2021

To Apply : Please see full job specification and submit a CV & Covering letter

Please apply early as we reserve the right to bring forward or extend the deadline for applications, so please get your applications in as soon as possible

SUMMARY

The Brick is a small charity with big aspirations for people in need within our community. We provide RELIEF, RESTORATION and REFORMATION by offering tailored support, hope, and opportunity to those looking to improve their quality of life. We now are looking for an enthusiastic, proactive and inspirational Emergency Access Intensive Housing Manager to join our team, a believer in the right to equal life chances with a passion to improve lives through collaboration and innovation.

JOB PURPOSE

You will support the delivery and growth of the emergency accommodation facilities in Wigan and Leigh and build trusting relationships with those using the provision and key partners. You will effectively and efficiently provide a safe and secure place to stay. An important element in keeping people safe is ensuring that the environment and its cleanliness is maintained. You will identify needs and will liaise with key partners and services who will provide the appropriate support using a person centred approach. You will recruit, train and support volunteers to assist in the Night Shelter delivery model.

The overnight accommodation is part of a community hub model that will offer wrap around care and support to those homeless and most vulnerable in Wigan. Individuals who stay at the overnight accommodation will be offered an intensive support package by key partners, highlighting agreed actions for sustainable move on. As an overnight accommodation worker, your knowledge and understanding of those we look to house is critical in forming these holistic actions plans with support agencies. The intelligence you collect on shift will be an integral part of individual action plans used by agencies offering support.

Operationally, you will manage a consistent flow of referrals to the overnight accommodation and manage the complex needs of those using the provision to ensure that throughout their stay they receive a warm welcome and equally a place where they feel safe. You will create an inclusive environment that promotes independence and build healthy professional relationships between the staff team and encourage and adopt practices to ensure social inclusion for all. Working in an asset based way, you will recognise the strengths, skills and assets of people experiencing homelessness and work hard to build upon these assets, connecting them with their communities. You will work in close partnership with key services based at the hub to ensure every individual is receiving support through key agencies unique to them.

You will be required to share information with relevant partners to allow for continued ongoing engagement. You will play a key role in sharing frontline experience and knowledge with others to contribute to the wider homelessness strategy in Wigan.

Use of a car and full UK driving licence is preferred, as this role includes covering sites located across the borough.

Right to Succeed is a fast-growing national charity, working to deliver place-based and educational change in the most disadvantaged communities. Together, alongside their local and national partners, Right to Succeed delivers coordinated, impactful programmes aimed at improving outcomes for vulnerable children and young people, their families and wider communities. 

Right to Succeed is planning to implement a discovery phase in two areas of the Liverpool City Region. In this process, the charity will work on the ground over a twelve-month period to convene and consult with residents, commissioners, education settings, local services and community partners. Through the adoption of a research-informed approach, the aim is to establish a deep understanding of the local needs and assets, to ascertain where the conditions below are already in place, and to work alongside local stakeholders to create them where further development is required.

At the end of the Discovery phase, a report will be provided to the funders, local commissioners and trustees of Right to Succeed, enabling all stakeholders to make a decision about moving the project into the full delivery phase. The Discovery process focuses on creating the conditions to enable a collective, place-based approach to be successful, ready for a full scale programme of delivery to move forwards. 

To apply for this position, please send a CV and supporting statement to apply via our advert on CharityJob by midnight on Friday 8th October 2021. Please note, we are scheduling interviews as applications are received, therefore an early application is recommended.

Your supporting statement must not exceed 2 pages and should cover your motivation for applying for the role and how your skills and experience meet the essential criteria outlined in the Person Specification. 

Registered Manager

Join before 30th September 2021 to receive a bonus of £500

Are you a resilient and empowering Registered Manager with a proven track record of managing Young Peoples Services? Do you hold a Lead Adult Care Worker Level 3 qualification and have 2 years recent experience working as a CQC or Ofsted Residential/Registered Manager?

Do you like the idea of working for an organisation with a genuine passion in supporting Young People back in to a community setting?

Our client provides residential services for young people aged 16-25 years old who have been discharged from psychiatric inpatient stays or may have experienced previous admissions and/or placement breakdowns. The young people they care for often require a high level of support and dynamic approach to risk management in order to support problems they may have with self-harming, behaviour and emotional regulation. Our client's aim is to support the young people using a therapeutic, least restrictive approach to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life.

They have a fantastic opportunity for a Registered Manager to join their friendly and professional team where you will be responsible for leading and supporting a residential staff team, taking overall responsibility for the day – to – day management of a 4/5 bed residential home for young people with complex mental health needs and behaviours that challenge.

You will work over a 37.5 hours per week, Monday to Friday whilst supporting an On Call rota alongside other Registered Managers.

Company Benefits

- Competitive salary - £28,770.62 - £40,105.83 (Dependant on experience)
- Annual Discretionary Bonus
- 27 days holiday + 8 bank holidays (Rising to 31 days holiday plus bank holidays with service)
- Enhanced company pension
- Enhanced sick pay
- Death in Service (3x annual salary)
- Paid Induction
- Enhanced maternity/paternity leave
- Free on-site parking
- Paid Enhanced DBS check
- Access to our client's 24-hour Wellbeing Support Portal/ Employee Assistance Programme
- Healthcare Cashplan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships
- Online shopping discounts, free eye tests and various other benefits
- Excellent Learning and Development (Level 5 Diploma in Leadership and Management)
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

As a Registered Manager you will:

- Monitor and maintain the effective running of the home whilst collaborating with the Clinical Team ensuring effective and robust relationships are built and maintained.
- Take a lead Safeguarding role within the service to ensure the safeguarding databases and records are maintained accurately and as per company policy.
- Oversee and empower the staff to effectively support the Young people, ensuring their physical, social, psychological, intellectual, and spiritual needs are met.
- Empower the staff team to manage incidents effectively and safely, offering guidance and debriefs post incident.
- Ensure the staff team are liaising effectively with the relevant GP’s, CCG, Community Mental Health Services, CIM clinical team with regards to the welfare of the individual young person.
- Ensure that all the medication needs of the young people are met, Medication Management Plans are completed accurately, are understood by all staff, and adhered to.
- Ensure that prescribed medication is ordered in a timely manner and regular stock checks are completed in order to support effective stock management of all medications.
- Ensure effective recruitment of suitable and skilled employees to work within the team.
- Conduct a number of other duties as outlined in the Job Description.

As a Registered Manager you will:

- Have a full, clean, UK Driving Licence & access to a vehicle for work purposes
- Have experience in working within a residential home
- Have 2 years recent experience working as a CQC or Ofsted Residential/Registered Manager
- Must hold the Lead Adult Care Worker Level 3 qualification and be able to demonstrate a commitment towards continued professional development
- Have excellent understanding of mental health and the issues young people face
- Have experience controlling and managing budgets
- Have skills in the recruitment, selection and retention of staff
- Have previous experience in writing detailed reports

Desirable Criteria

- Level 5 qualification in management or health and social care

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please apply today.

Please note that our client does not accept CV’s and the application must be completed in full.

To support their commitment as a COVID-19 Secure employer, all interviews will be held over video platform.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

They reserve the right to close the advert early, should they appoint a suitable candidate.

Our client is a CQC registered organisation and therefore all staff who work in or visit any of their residential homes will have to demonstrate evidence that they have received the COVID vaccination as a condition of employment.

Ref: 102 623

They are looking for a Customer Support Team Leader to join their friendly and dedicated Customer Services team.

Reporting to the Customer Experience Manager, this is an important role charged with supervising and developing their customer services team. You will work with the team to help them deliver brilliant customer experiences, and ensure they develop a culture where they put the customer first in all interactions.

Success in this role demands a proactive, hands-on approach as well as considerable organisational skills. In addition to the above you will have strong written and oral communication skills, as well as experience of dealing with a wide range of internal and external stakeholders.

Customer Services Team Leader Responsibilities:

• Supervising staff as required, providing guidance and support, quality assuring outputs and managing workloads to meet business needs
• Supervising the flow of work across the customer services team to ensure customer service is efficient and effective and that service standards are met
• Working with the Customer Experience Manager to coordinate and prioritise the workload between the team members to ensure workload is appropriately distributed
• Training and coaching of existing and new staff
• Managing the relationships with business units to develop service delivery

About their organisation:

Our client is a UK-based international accountancy membership and standard-setting body. They are the only such body globally dedicated to public financial management.

They believe that improving public services is the key to changing lives for the better and that good public financial management is central to achieving this ambition.

Location: Our client is a forward-looking organisation and has developed a modern and progressive approach to flexible working. The location for the role will be dual location at both home and our Chester office.

Contract Type: Permanent
Hours: Full Time, 36 per week (between the hours of 8.00 am to 6.00 pm)
Salary: Up to £28,000 per annum
Benefits: 25 days annual leave, Up to 10% employer's pension contribution, Season ticket loans, Employee Assistance Helpline, Exclusive employee discount and rewards at many major brands including health & wellbeing, retail, restaurants and mobile technology providers.

Closing date for applications: 6th October 2021

You may have experience of the following: Customer Service Team Leader, Call Centre, Customer Service Supervisor, Contact Centre, Helpdesk, Team Leader, Supervisor, Customer Service Manager, Call Centre Team Leader, Call Centre Supervisor etc.

Ref: 103 226

Are you passionate about working within the Mental Health field? Seeking a new challenge? Then this could be the role for you!

We require a progressive Manager with extensive mental health experience for our Supported Living Mental Health Recovery Service for up to 26 people with mental health needs, located in Warrington and an Outreach team supporting adults in the community with Mental Health and Physical Disabilities. You will be part of and lead a highly committed team of Recovery Support Workers which provides the delivery of a person-centered recovery and rehabilitation service for people with enduring mental health needs.

The Role

- The post holder will be accountable for the development, operational management, staff management and quality assurance of the service.

-Coordinating the delivery of a person centered recovery and rehabilitation service.

-Deployment of staff to meet individual needs and preferences within available resources.

-Supervision, coaching, performance management and support of staff.

-Responding to referrals and undertaking initial assessments of need.

-Ensuring all service users has a co-produced plan of support and a designated Key Worker.

-To ensure that service users receive individualised person centered support which enables them to enjoy a fulfilling and valued life, to participate in the community and to develop their abilities as fully as possible.

-Co-ordinating a programme of regular person-centered reviews which put each person’s views and unique recovery journey at the heart of planning and decision making.

-Working closely with local multi-disciplinary teams and community based agencies to provide holistic, wrap-around support.

-Maintaining high standards of environmental safety/quality and ensuring a welcoming, inclusive atmosphere.

-Facilitate service user engagement, involvement and peer support.

Qualities Required

-Applicants will be able to demonstrate warmth, compassion and unconditional positive regard for the people we support and will be able to develop trusting relationships based on empathy and respect. 

-You will have the skills and personal qualities to be able to engage people in meaningful planning and therapeutic activities. You will be expected to work collaboratively and professionally with the people we support, their families and mental health professionals/agencies.

-You will need an up-to-date understanding of the recovery approach and recovery principles as well as mental health legislation, services and interventions.  You will demonstrate a good knowledge of the MHA, MCA, DOLs and the care standards.  

-You will have the knowledge and skills to ensure the safe management and administration of medicines.

-You will be required to work on a rota system working evenings, weekends and bank holidays.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period.

TLG is looking for a qualified teacher with a passion to turn around the lives of disaffected young people aged 11-16. Leading our Wirral Centre (alternative provision), the Centre Manager will be responsible for delivering exceptional educational programmes with imaginative curricula for disaffected young people, with proven skills and strategies to re-engage those on the verge of exclusion.

Working in partnership with Hope Church and a number of other key stakeholders, the successful applicant will need to develop and maintain excellent links in the Wirral with schools, parents, referrers and other agencies.

The successful candidate will have excellent team and communication skills and a successful track record in leadership and management, as well as a strong and vibrant Christian faith. TLG is committed to safeguarding our children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS.

We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Telephone interviews will take place on Thursday 14th October and final interviews will take place on Thursday 21st October (taking place at TLG Bolton).

The successful candidate will have strong skills and experience in (trusts/foundations and government) fundraising, proposal and report writing and grants management, as almost all of the organisation’s income comes from these sources. The Charity Development Lead will be expected to contribute to developing the organisation’s fundraising strategy in consultation with the CEO, Senior Management team and board members; help to secure increased funding from existing and new foundation and government funders; work collaboratively to improve fundraising systems (e.g. research and tracking of prospective funders, grants, contacts and reporting); and play a key role in establishing a strategy for sustainable growth. 

Continuous Improvement:

• Demonstrate a proactive commitment to continuing professional and team development.
• Contribute to the upkeep of best practice resources, materials and tools.
• Take responsibility for a thematic lead area producing/sharing regular updates which reflect organisational/wider sector developments.

Additional Responsibilities:

• Attend and contribute to charity development meetings.
• Work flexibly across the organisation to support the CEO and wider team.

Person Specification Essential Requirements:

• Developing an exciting new corporate fundraising programme.
• Actively managing a network to ensure long-lasting relationships with funders, maintaining effective communication using various channels.
• Identifying a pipeline of opportunities across multiple channels.
• Creating well-researched, skilfully-written funding proposals.
• Maintaining and developing existing donors, ensuring that they are kept informed of the impact of their support and identifying opportunities to further develop relationships and ensure high levels of retention.
• Representing MDVS externally and identifying sector specific corporate opportunities.
• Experience of writing successful tenders, proposals or grant submissions, or other technical/professional writing experience e.g. marketing, research or journalism.
• Experience of writing successful tenders, proposals or grant submissions.
• Professional writing experience, e.g. marketing, research or journalism.
• Excellent writing ability.
• Strong Microsoft Office skills and IT Literacy.
• Excellent proof-reading and editing skills with an exceptional eye for accuracy and attention to detail.
• Excellent organisational skills, with the ability to prioritise and meet deadlines while maintaining a high standard of quality.
• Flexible approach to the requirements of the post, including capacity to travel when necessary to the role.
• Confident and effective communicator, both verbally and in writing and ability to foster positive collaborative relationships, including with senior stakeholders.
• Team player who is willing to adapt to the changing priorities of the organisation.

And the ability to:

• Give and receive constructive and challenging feedback in a positive way that supports continuous improvement.
• Communicate complex issues in writing in an accessible and engaging manner.
• Remain resilient in a high-pressured environment and respond proactively and positively to challenges (e.g. tight deadlines).
• Review and analyse large amounts of information, extract relevant content and rewrite to ensure accurate and up-to-date bid content.
• Creatively solve complex problems.
• Seek out relevant information proactively from a variety of sources.
• Conduct research which can be used for campaigning in media, advocacy or public mobilisation work.
• Work independently and keep calm under time deadlines/pressure.
• Understand and have a commitment to the principles and practice of equal opportunity and diversity.
• Understand and have a commitment to safeguarding vulnerable individuals.
• Understand and deliver on MDVS’ values, mission and aims.

North West Manager (one year temporary maternity cover)

Show Racism the Red Card (SRtRC) is the UK’s leading anti-racism educational charity. The aim of the organisation is to combat racism through delivering anti-racism education. We are seeking to recruit to a North West Manager on a temporary one year contract.

Full time hours are 35 hours per week but part-time hours and flexi working will be considered- please state any preference in your application.

NJC Pay Scale Points 23 – 30: £26,999 - £32,878

6% pension

The role is initially offered as a one year temporary contract to cover our current manager’s maternity leave. The post involves managing and expanding the education work across the North West; maintaining and developing partnerships, joint working initiatives and securing funding for educational activities.The post holder will be part of SRTRC's senior management team.

This is a fantastic opportunity to contribute meaningfully to the fight against racism and to help make a real difference to the UK’s leading anti-racism educational charity.

You will need to demonstrate:

• Commitment to anti-racism
• Proven knowledge of planning and delivering educational activities
• Experience of working with young people
• Managing a team, keeping the team motivated and highly organised
• Excellent presentation and communication skills
• Experience of developing and maintaining relationships with a range of stakeholders
• Strong ICT skills across the Microsoft suite including MS Teams and Zoom
• Some fundraising experience including bid writing

To download an Application Pack, including full Job Description, please click the links, or email us if there are any issues.

Applications close Thursday 7th October at Midnight

(Applications submitted after this time will not be accepted)

Interviews: W/C 18th October TBC

Application forms should be emailed to info @ theredcard. org

If you have not heard from us within 2 weeks of the closing date, please assume that you have been unsuccessful.

Show Racism the Red Card aims to be an equal opportunities employer, and as such, welcomes applications from all under-represented groups.

About us 
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. 

Crisis is working with people and organisations across Merseyside to end homelessness. This roles offers the opportunity to support our busy team to do this.

About the role 
As Receptionist and Service Administrator you will be the first point of contact for Crisis Skylight Merseyside. You will provide a welcoming environment for members and support the Skylight Coordinator with a range of administrative duties. 
This is a fixed term role for 18 months. 
 

About you 
To be successful in this role you will have / be: 

- Calm when working with individuals with a range of needs 
- Experience of confidently signposting people to the appropriate pathway or service 
- Adaptable to changing priorities and members’ needs 
- Administrative experience supporting a busy team 

We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness. 

Working at Crisis 
As a member of the team you will have access to a wide range of employee benefits including: 

- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.

How to apply 
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 
Sunday 10th October 2021 at 23:59 
Interviews will be held on the 25th October 2021 

Accessibility 
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.

Registered Charity Numbers: E&W1082947, SC040094

We have are looking for an Accommodation Coordinator to oversee the work of our Male and Female Safe-houses in Liverpool, a total of 4 properties. Our Accommodation teams work to provide a safe and secure place for Survivors of Modern Day Slavery who have no where else to go. Accommodation Coordinators are organised and caring. They assist with the management of the service to our accommodation clients by supporting current caseworkers with their cases, offering guidance and instruction and helping train and induct new caseworkers. In addition to this they will complete administrative duties in line with The Salvation Army Modern Slavery Contract. 

Job Title: Accommodation Coordinator (Male and Female Accommodation)                                                          Reports to: NW Residential Service Manager Contracted Hours: 37.5 hours
Contract Duration: Fixed until 29th June 2025                                                                                                          Salary: £23,500 plus on an annual on call supplement of £1500
Location: Liverpool, Merseyside
Closing Date: 30th September
Interview Date: W/c 4th October
Probationary Period: 3 months
Direct Reports: 5-6 Accommodation Caseworkers

• Management of caseworkers in the team. Including but not limited to: interviews, supervisions, appraisals and managing leave requests.

• Be the first point of contact for your team.

• Ensuring adherence to all internal procedures regarding City Hearts, the Safe House and any legislation including external KPI's.

• Supporting Caseworkers to ensure all clients are given excellent support and advocacy by the team, with effective journey plans to independence

• Effective Preventative and Reactive Safeguarding

• Complete weekly management reports and trackers

• Appropriate reporting to Line Manager in weekly meetings

• To organise day to day running of shifts such as appointments, staffing levels and client’s needs

• To help resolve any on-going issues in the accommodation

• Oversight of Client Management System (CMS) tracking support hours and case management

• Administration of caseworkers/support workers and volunteer’s rota at the accommodation

• Administrating petty cash use at the accommodation

• Arrange team meetings for the house staff and volunteers as well as attend staff and management meetings as needed.

• Liaising with external companies who are completing work in the property e.g. cleaning companies

• Maintaining, and developing as needed, local service links and contacts

• Oversight of health and safety including regular checks at the property

• Oversight of preparation of bedrooms, folders and paperwork for new clients

• Keeping stock of welcome packs and manage donations at the accommodation

• Oversee the implementation of medication policy and procedures across the safe houses

• To ensure the staff/client and communal and private (indoor and outdoor) areas are kept clean and tidy and to administrate any necessary cleaning rotas

• To organise weekly activities for clients and be a link for those accessing activities in the local area

• To oversee and help source any health and wellbeing needs in the accommodation

• To encourage feedback and respond to action points raised by clients about the accommodation

• To oversee activities being implemented for clients e.g. holidays, half-term etc

• To carry out on call as designated on the rota

• Promoting CH in adherence to the terms of the contract – this may include attending events on behalf of CH as a whole.