You’ve got an in-depth understanding of mental health issues and substantial experience of working in a Housing and Social Care setting. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Service Manager.

Right now, we’re looking for someone like you to manage the day-to-day running of the Our Time service in Liverpool which aims to tackle the social isolation faced by adults with mental health problems. As well as ensuring the quality of service and support provided to people who use our services, we’ll rely on you to manage service contracts, line manage front line staff and organise any building maintenance requirements. Whether you’re carrying out an induction, undertaking an investigation, putting team development plans in place or providing support to our business development team, one thing’s for sure – you won't be short of challenge and variety.

Substantial experience gained managing a caseload of individuals with complex needs is a given, as well as being outcome driven and able to lead by example using your firm but inclusive management style. Some experience of housing management is desirable, but not essential. You’re open and encouraging too, and have lots of tact and diplomacy. What's more, you're great at managing conflicting priorities on time, have a flexible attitude to working hours and are willing to participate in on call arrangements. And, if you have experience of carrying out investigations, writing reports/recommendations or managing budgets, even better, although it's not essential.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

12 month fixed term maternity cover contract

At Refugee Action, we have a vision of a UK in which refugees and people seeking asylum will be welcome, can get justice, live free of poverty and successfully rebuild their lives.  We empower refugees and people seeking asylum to influence both our work, the issues that matter to them and decisions made by government and we are a trusted partner for others who share our vision.

Over the last 3 years, we have provided life-changing support to more than 3,000 resettled refugees and 8,000 people seeking asylum, strengthened the work of more than 140 charities, and secured important changes in government policy and practice on English language provision and support for asylum seekers at risk of destitution.  We want to do far more to learn from and shift power to refugees and people seeking asylum. It's an exciting time to be part of Refugee Action as we work towards achieving our 3-year strategy objectives (2019-22) through securing systemic change through our campaigns to change government policies, our direct services, and our work to strengthen and connect other service delivery organisations.

We’re looking for a Resettlement Service Manager to manage and have responsibility for Refugee Action’s part of the resettlement of refugees in Liverpool City Region. You’ll provide overall management and leadership of the team and ensure that Refugee Action’s vision, values and culture remain key in the planning, development and management of staff, volunteers and the service itself.

To succeed in this role you will have:

• Insight into the needs, hopes and experiences of resettled refugees, especially the main barriers to successful resettlement
• Excellent management skills and experience of providing support and supervision to staff and volunteers in an emotionally demanding environment
• Evidence of excellent partnership and negotiation skills, especially with Local Authorities, and the ability to work constructively and demonstrate influence and leadership with a wide range of external agencies, voluntary, statutory and private sector.
• Excellent contract and financial management skills, especially relating to services with complex financial auditing requirements
• Ability to develop new activities and projects and to raise income for them

For more information and to apply, please visit our website.

The post is offered on a full time 12 month fixed term maternity cover basis. The post-holder is entitled to 12 months maternity leave, but may return at any point during this period with appropriate notice.

Those with lived experience as a refugee are encouraged to apply.

Closing date: 09:00am, Tuesday 3rd March 2020

Interviews: Thursday 19th March 2020 in Liverpool

An exciting opportunity has arisen for a dynamic and experienced Manager to join Citizens Advice Wirral to lead a range of current projects and schemes and to support the development of new projects for the organisation.

If you have proven experience of leading projects, building strong strategic and operational partnerships across health, statutory and voluntary sector organisations and leading programmes of work, this is the role for you.

This role will ensure collaborative relationships and pathways are developed between our services and referral partners, leading to the best outcomes for Wirral residents, and influence the reduction of inequalities.

This exciting role, as part of Citizens Advice Wirral’s Management team, includes sharing best practice and knowledge locally and nationally.

If you feel you are the right person for the role please visit our website to download the application form and apply. 

Closing Date: Monday 2th March 2020 at 12 noon

Interviews: Wednesday 4th March 2020

Citizens Advice Wirral is an equal opportunities employer and does not discriminate on the grounds of race, colour, ethnic or national origins, sex, marital status, sexual orientation, disability or religion in the selection or treatment of staff.

Hours of work: 25 hours per week

Willowbrook Hospice is seeking to appoint an outstanding HR Manager. As the holder of this key senior role within the Hospice, you will have responsibility for leading a culture of excellence in recruiting and retaining outstanding staff.

Reporting to the Clinical Director, you will devise an effective HR strategy to meet the needs of our Willowbrook community. The successful applicant will have significant experience and relevant qualifications in Human Resource management and be able to join our outstanding team.

To apply for this job and for more information, please follow the apply link.

Closing date: 28 February 2020

PAPYRUS Prevention of Young Suicide is the national UK charity dedicated to the prevention of young suicide. Our Trustees, the majority of whom have been touched personally by young suicide, are elected from our membership from across the UK.

• * Thank you for your interest in the role of Data Manager. Please take the time to read the JOB DESCRIPTION and PERSON SPECIFICATION then complete the APPLICATION FORM that you can find on our website. 

  ** This post has become vacant due to growth and internal promotion.

  Proactively manage and develop the use of the Raiser’s Edge database to play a key role in the efficient delivery, management and evaluation of supporter and customer
  experience.

  At PAPYRUS Raiser’s Edge is primarily used by the fundraising team to record donors, supports and donations. It has recently been rolled out to the regional teams to record those attending training and awareness raising sessions.

1. DESIGNATION Data Manager

2. HOURS 36 hours per week

3. SALARY NJC Scale 21 – 25 (£25,801 – £28,785) + 5% pension contribution

4. LOCATION Warrington

5. RESPONSIBLE TO Head of Fundraising & Community Fundraising Manager

6. PURPOSE OF POST
Proactively manage and develop the use of the Raiser’s Edge database to play a key role in the efficient delivery, management and evaluation of supporter and customer experience.
At PAPYRUS Raiser’s Edge is primarily used by the fundraising team to record donors, supports and donations. It has recently been rolled out to the regional teams to record those attending training and awareness raising sessions.

7. KEY RELATIONSHIPS
Fundraising Team, National Training Manager, Programme Development Manager, Regional teams & HQ Admin

8. MAIN DUTIES & RESPONSIBILITIES
8.1 Full management of the supporter database Raisers Edge including responsibility for technical management and maintenance.
8.2 To carry out complex data processes, queries, imports and exports and produce detailed reports for use in research and analysis.
8.3 Manage the import and export of data to and from third parties such as Just Giving, and the compilation of Gift Aid Reports for HMRC
8.3 To ensure all supporter / customer data is processed, stored and used in strict compliance with GDPR and relevant marketing and fundraising regulations.
8.4 Provide ongoing training to staff and to ensure the handling of data, and all data processes fully comply with GDPR, law and marketing and fundraising regulations, including any data breaches. 

8.5 Manage PAPYRUS’ relationship with Blackbaud
8.6 Manage the contact management structure to ensure it meets the business needs of PAPYRUS and make recommendations to further expand its use, enhancing its value.
8.7 Maintain the accuracy and integrity of data through routine data cleansing and hygiene tasks to ensure accuracy.
8.7 Prepare internal and external data to support national and regional campaigns and communications activity.

9. ADDITIONAL DUTIES
It is the nature of the work of PAPYRUS that tasks and responsibilities are in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises and when tasks not specifically covered in their job description have to be undertaken. These additional duties will normally be to cover unforeseen circumstances or changes in work and they will normally be compatible with the regular type of work. If the additional responsibility or task becomes a regular or frequent part of the member of staff’s job, it will be included in the job description in consultation with the member of staff.

10. CONFIDENTIALITY
It is expected that all PAPYRUS employees understand that our work is confidential and that neither details about those who use its services nor any other PAPYRUS business should be divulged to members of the public. A confidentiality agreement must be signed on taking up this post. Further details are outlined in the PAPYRUS Confidentiality Policy.

11. BASIC PRINCIPALS
The post holder is expected to be familiar with and have regard to the ethos and values of PAPYRUS and work within that framework. He/she must be prepared to operate without prejudice to all who approach PAPYRUS or work with the organisation at any level.

12. CONDITIONS OF SERVICE
Conditions of Service are broadly in line with those set out by the National Joint Council for Local Government Services. PAPYRUS has a probationary period of 6 months for all posts. Appointment to this post may be subject to satisfactory Enhanced CRB Disclosure and/or completion of Vetting and Barring Scheme checks.

13. QUALIFICATIONS   

See Person Specification

Operations Manager

We are one of the largest learning disability charities in the UK, supporting 2,900 people through our friendly, supportive, creative and diverse teams.

Hft Flintshire are looking for an Operations Manager to join a growing and evolving service. The post will involve overseeing the day opportunities service for people with a learning disabilities. The Operations Manager role is key in delivering services of a high quality, and central in the development and project management of new services. Working with the senior management team, you will be leading and managing the service team to ensure quality support is provided through person centred support.

The job requires an individual with drive, enthusiasm and commitment. Someone with a ‘Can Do’ attitude who has the ability to look for creative solutions to meet people’s support needs in a way that respects their individuality and to build ‘fantastic’ staff teams who exude these qualities.

Salary: £34,236.43

Hours: Permanent, Full time, 37.5 hours
Location: Queensferry, Flintshire, CH5

What we Offer

Access to the Hft Plus benefits package, which includes a great number of discounts and rewards across shops, restaurants, gym membership and days out; but also, an Employee Assistance Programme, with telephone and face-to-face support options. Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status. Annual staff award scheme – The Fusion Awards, and peer recognition through our GEM awards programme. 20 days holiday (plus 8 bank holidays). A contributory pension scheme & life assurance.

You’ll have a track record of operational management in areas of quality assurance and the development of new service provision. You should also have a flair for networking in order to maintain and build on positive relationships with key stakeholders.

You must hold a Level 5 Health and Social Care Diploma or NVQ level 4 (or equivalent) in both Health and Social Care and Management

Closing date: Monday 24th February 2020

STRICTLY NO AGENCIES PLEASE.

You may have experience or an interest in the following: Operational Manager, Operations Manager, Service Manager, Service Coordinator, Regional Manager, Area Manager, Registered Manager, Care Manager, Home Manager Supported Living Manager, Project Manager, Programme Manager, Charity, Third Sector, NFP etc.

Ref: 91900

Creative Support, a not-for-profit provider of social care services, is pleased to be working in partnership with Liverpool City Council to provide a floating support service for vulnerable adults across North Liverpool. The service provides a tiered, time-limited support service for adults and young people who are homeless or at risk of homelessness in the community. You will work with individuals with a range of support needs including mental health issues, alcohol and substance misuse issues, people with a learning disability and/or physical disability and people from the refugee community. The service will be based at a Community Hub in North Liverpool which will house the support team, provide drop-in services, courses and activities and a touch-base service.

As the Project Manager you will lead and coordinate the support service across North Liverpool, managing our Community Hub Coordinator and the Referrals and Allocations Coordinator. You will be responsible for ensuring the effective and consistent delivery of the service. You will work with our commissioners, senior colleagues and other key stakeholders to ensure the service provides value for money and achieves key outcomes as part of the commissioning standards and key performance indicators. You will be an effective operational manager, with a track record in robust staff performance management, financial management and contract management.

You will ensure that the service provided is responsive to the needs and preferences of service users and you will work the senior staff team to develop partnerships with the other service providers, external agencies, services and community groups that will be beneficial to the emotional, physical and financial wellbeing of the people we support.

As a manager you must have a professional approach with the ability to supervise, coach and guide the staff team to deliver a consistently personalised service. You will need excellent written and verbal communication skills and you will be fully IT literate. A relevant social care qualification is desirable and experience within a community-based support service is essential. You will have the ability to maintain excellent records and meet monitoring requirements as set out by the Council.

Our range of benefits to ensure job satisfaction includes:

• Guaranteed contracted hours
• Free life assurance
• Pension with company contribution
• A range of employee discounts

Creative Support is an equal opportunities employer and is committed to delivering local high quality care through a well-established and supported local work force.

Do you have the personal commitment, maturity, drive and person-centred values to be able to make a real difference to the lives of people with complex needs?

The Registered Manager will lead the operational management of a service designed to meet the unique needs of 15 individual adults who have learning disabilities, autistic spectrum disorder, mental health diagnosis and complex health needs which may also include presenting behaviours which may challenge.

The Registered Manager will ensure that the service strives to achieve and maintain the highest levels of quality, meeting all CQC standards and contract requirements and that this can be demonstrated through comprehensive quality and contract monitoring processes. You will ensure that the service works in a cohesive and coordinated manner and that service users experience fully integrated care and support. You will ensure that the care and support delivered is truly personalised and provided in accordance with agreed care plans, enabling service users to enjoy wellbeing, quality of life and community connections.

You will promote and reinforce a culture of responsive, person-centred practice and active support across the service, with relationships based on respect and unconditional positive regard. Your rewarding role will include responsibility for:

• Recruitment and selection of staff matched to the needs of service users
• Management and deployment of staff to meet the needs of service users
• Team building and maintaining a highly motivated workforce
• Ensuring continuous, reliable and consistent service delivery at all times
• Meeting assessed needs and maximising positive outcomes
• Performance management
• Compliance with CQC & commissioner expectations and standards
• Effective contract management
• Effective prevention and management of incidents
• Positive risk management
• Staff support, supervision, coaching and training
• Excellent customer care for all stakeholders and preferences within available resources
• Responding to referrals and undertaking initial assessments of need
• Ensuring all service users have a co-produced plan of support and a designated Key Worker
• Co-ordinating a programme of regular person-centred reviews which put each person’s views and preferences at the heart of planning and decision making
• Maintaining high standards of environmental safety/quality and ensuring a welcoming, inclusive atmosphere
• Facilitate service user engagement, involvement and peer support

You must have prior experience of supporting people with a learning disability and/or autism who have complex needs and who communicate through behaviour that challenges. You must have supervisory/management experience. You will have thorough knowledge and experience of PBS strategies and positive risk management approaches, founded on the principles of least restrictive practice. You must demonstrate excellent assessment, support planning and report writing skills. Some experience of managing successful transitions from and into services is essential.

You will be able to demonstrate skills in managing and motivating a large staff team to achieve the highest standards of person-centred practice. You will be able to lead from the front and delegate effectively as well as to work collaboratively in providing direct care and support as required. You will be warm and emotionally intelligent with the ability to build positive, trusting relationships with service users, their families, staff and partner agencies. You will be able to support our commitment to creating an open, reflective and accountable culture which is underpinned by ethical practice, dignity and rights. You will be a confident and professional practitioner and manager, able to communicate clearly and persuasively and to contribute effectively to multi-disciplinary decision making, planning and review processes.

Creative Support is a not-for-profit organisation which provides high quality, person-centred support to older people and adults with a learning disability and/or autism and people with physical disabilities and mental health needs. The support we offer is tailored to the individual and promotes their independence and community engagement. We are an Investor in People accredited employer of a diverse team of over 5000 well supported staff across the country.

You will be joining a progressive charitable organisation, strongly committed to investing in your professional development through both practice-based training and academic study. You will also be part of our highly committed and mutually supportive team of operational managers in the North West region and a network of Registered Managers across the country who strive to meet and exceed CQC standards. By joining this team you will be able to access peer support and expertise.

Marketing Campaigns Manager

We have a fantastic opportunity for a talented and driven Marketing Campaigns Manager reporting directly to the Head of Marketing.

Marketing Campaigns Manager Responsibilities:

- Working directly with key internal stakeholders to develop, fully integrated, multi-channel and innovative marketing campaigns that reflect public sector and public finance issues – including developing from the outset clearly defined outcomes based campaign propositions, project plans and campaign budgets.
- Aligning campaign strategy to CIPFA’s overall business objectives.
- Being the marketing lead for the local government sector and develop and manage the Local Government marketing plan accordingly.
- Presenting campaigns in a coherent and logical manner on CIPFA’s website – ensuring user journeys are client-centric.

Marketing Campaigns Manager Requirements:

A clear and confident communicator, you will be comfortable dealing with and influencing senior stakeholders with the ability to bring people from different teams together, forming effective project teams.

The role would suit someone with business development experience who wants to stay in marketing.

About CIPFA:

The Chartered Institute of Public Finance and Accountancy (CIPFA) is the world’s only professional accountancy body to specialise in public services, and our portfolio of qualifications is the foundation for a career in public finance.

Our members work across public services in national audit agencies, major accountancy firms, and other organisations and companies around the world where public money needs to be effectively and efficiently managed.

Globally, CIPFA leads the way in public finance. We support best practice in the management of public-sector resources and use our values and expertise to help UK and international public financial managers and auditors to support the best interests of society and tax paying citizens.

Location: Flexible, London or Chester based

Job type: Full Time, Permanent, 36 hours per week, 9.00 am to 5.00 pm

Salary: up to £55,000 per annum

Benefits: 25 days annual leave, Up to 10% employer's pension contribution, Season ticket loans, Employee Assistance Helpline, Exclusive employee discount and rewards at many major brands including health & well-being, retail, restaurants and mobile technology providers.

Closing date for applications: 8th March, 2020

You may have experience of the following: Marketing Manager, Marketing Campaigns, Campaign Manager, Communications Officer, Communications Manager, Digital Marketing, Social Media, PR, Public Relations, Marketing Programs, Marketing Operations, Campaign Strategy, Event Marketing, Events Marketing, etc.

Ref: 92101

PAPYRUS is the national UK charity dedicated to preventing young suicide.

1. DESIGNATION Media Manager
2. HOURS 36 per week (some planned unsocial hours)
3. SALARY NJC Scale 27-30 (£30,507 - £32,878) & 5% pension contribution 
   (plus 17.5% London weighting if applicant is London-based)
4. LOCATION Warrington or London with travel across the UK
5. RESPONSIBLE TO Head of Marketing and Communications
6. ACCOUNTABLE FOR None but open to growth
7. PURPOSE OF POST
   1. To optimise our engagement with print and broadcast media.
   2. To monitor UK print and broadcast media in the UK to ensure sensitive reporting in line with IPSO and Ofcom guidance.
8. KEY RELATIONSHIPS Head of Marketing and Communications and Team; PAPYRUS Trustees, Chief Executive, Staff, Volunteers and Supporters.
9. MAIN DUTIES AND RESPONSIBILITIES
   1. Execute planned, targeted press and broadcast media communications programme with strong news elements that reach and influence target audiences.
   2. Provide advice and guidance to Senior Management, Trustees and other stakeholders in matters relating to external print and broadcast media.
   3. Support Head of Marketing and Communications with
      1. reputation management
      2. crisis communications
   4. Develop and maintain our relationships with national and regional media professionals.
   5. Create national and regional press communications to support all activity bases of the charity.
   6. Promote and monitor sensitive, accurate reporting of suicide by all media sectors, including drama and documentary programme-makers, in line with IPSO and Ofcom guidelines. Further the charity’s relationship with both and similar bodies.
   7. Build a strong relationship with Head of Marketing to ensure maximum exposure and impact of marketing campaigns through targeted press and broadcast media.
   8. Monitor and regularly review and report on Press Office achievement against objectives agreed by the Head of Marketing and Communications.
   9. Monitor media coverage and report findings regularly to Head of Marketing and Communications.
   10. Ensure all media and press relations activity is well co-ordinated to deliver maximum impact.
   11. Ensure maximum availability to respond to journalist and programme makers’ requests through a ‘duty press officer’ schedule.
   12. Be available and contribute proactively, often a short notice, in responding to breaking news.
   13. Contribute to internal communications in relation to press office activity.
   14. Be prepared to travel to PAPYRUS regional offices and other venues as required and be prepared for ‘unsocial’ hours and overnight stays as deemed necessary.
   15. Keep on top of developing news relevant to the trends and behaviours of young people, the nation’s attitude to suicide and mental health and be prepared to react swiftly to support the Senior Management Team and other colleagues with guidance on response messages. Contribute ideas to strategic campaigns.
   16. Provide media guidance to families, schools and other relevant bodies affected by young suicide to help leverage accurate, sensitive reporting following a suicide and at events such as inquests.
   17. Line manage any future staff and volunteers within the Press Office.

1. OTHER RESPONSIBILITIES
   1. Work closely with the Head of Marketing and Communications to contribute as required to the advice and information PAPYRUS provides on its website, social media channels and literature for various stakeholders.
   2. Respect confidentiality within policy and manage information as per the Data Protection legislation and General Data Protection Regulations
   3. Understand duties and manage any matters relating to safeguarding of children and vulnerable adults within PAPYRUS policy and in line with safeguarding legislation and agreed protocols.
   4. Attend and contribute constructively to line management supervision and appraisal protocols.
   5. Attend training courses and develop agreed professional development plans within the scope of the post.

1. ADDITIONAL DUTIES It is the nature of the work of PAPYRUS Prevention of Young Suicide that tasks and responsibilities are in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises and when tasks not specifically covered in their job description have to be undertaken. These additional duties will normally be to cover unforeseen circumstances or changes in work and they will normally be compatible with the regular type of work. If the additional responsibility or task becomes a regular or frequent part of the job, it will be included in the job description in consultation with the member of staff.

1. CONFIDENTIALITY It is expected that all PAPYRUS employees understand that our work is confidential and that neither details about those who use its services nor any other PAPYRUS business should be divulged to members of the public. A confidentiality agreement must be signed on taking up this post. Further details are outlined in the PAPYRUS Confidentiality Policy.

1. BASIC PRINCIPLES The post holder is expected to be familiar with and have regard to the ethos and values of PAPYRUS and work within that framework. He/she must be prepared to operate without prejudice to all who approach PAPYRUS or work with the organisation at any level.

1. CONDITIONS OF SERVICE Conditions of Service are broadly in line with those set out by the National Joint Council for Local Government Services. PAPYRUS has a probationary period of 6 months for all posts. Appointment to this post may be subject to satisfactory completion of Vetting and Barring Scheme checks.

1. QUALIFICATIONS See Person Specification

JOB ADVERT FOR SUPPORT & DEVELOPMENT WORKER – Merseyside, Lancashire, Isle of Man.  Clinical Centre: Liverpool

If you want to work in a job where you can really make a difference to people’s lives, this is the role for you.SHINE is the National Charity for children and adults with Spina Bifida and/or Hydrocephalus and an exciting opportunity has arisen for a part-time Support & Development Worker to support, advise, inform and empower children, families and adults with Spina Bifida and/or Hydrocephalus, through individual support and group activities to promote individual wellbeing and a supportive SHINE community. 

You will relate to Clinicians, other Health, Education, Benefits & Social Care Professionals to promote the needs of Shine members, support Clinics where needed and provide Information & Training Sessions to Schools and Care Settings.

Relevant experience in the field of disabilities is essential, with a preference for a knowledge of Spina Bifida and/or Hydrocephalus.

SHINE places a high value on enthusiasm, innovative ideas and commitment to the cause, and for the right person this role will be extremely fulfilling.  The ability to be motivated and work on your own initiative with lone working from home, whilst also travelling around the area to develop activities and build networks, is essential and you will bring your own skills and experience to be part of the wider dispersed Regional and National SHINE Team supporting our members.

Hours:

Part-time 28 hours over 4 days

Pattern of Work:

Four days per week with flexibility to work occasional evenings or weekends when required

Salary:

£25,930 pro-rata (depending on experience)

Location:

Homebased (commutable to Merseyside and Lancashire)

Closing Date for Applications:

Monday 2nd March 2020

Interviews:

Week commencing Monday 9th March 2020

Notes:

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Please send a full CV with details of all Educational Qualifications and Work Experience, accounting for any gaps with a Supporting Letter outlining how you meet the needs of the role to Laura Threadingham.

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.

We are working with a membership body who are a partner to property professionals who specialise in asset management.

They work very closely with local authorities ensuring value for money, which enhances public services and helps boost economic, environmental and social outcomes.

Their property experts provide effective asset management to the public sector and beyond.

As Property Advisor you will support the delivery of new products and services on offer to members, which typically are Local Authorities. These products could be training opportunities, conferences and workshops to share best practice as well as networking events.

Responsibilities include;

Networks and Events

• Work closely with your Manager in the development and delivery of workshops, networking events, seminars and conferences at venues around the UK, ensuring that members and delegates gain relevant information, advice and guidance.
• Act as a point of contact for member and delegate queries.

Training

• Work closely with the Training Manager to develop and deliver training requested by clients.
• Identify potential speakers.

Consultancy

• Arrange and attend business development meetings to scope consultancy opportunities with/without other team members.
• Establish, develop and nurture a network of contacts on which to lean for support and generate business with.

Their ideal candidate will have substantial experience as a advisor, consultant or manager in asset management and property. You will also need to have substantial experience in public sector valuation.

Clinical Psychologists
Locations: Liverpool, Coventry, Oxford, Brent (NW London), Central London, Croydon, Swansea

Salary: Equivalent to Agenda for Change, Band 8a although developmental Band 7 posts will be considered.

Hours Full time (35 hours) or flexible/part time arrangements if required

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

We are a dynamic, innovative and values-led organisation, with the ability to develop our services to meet the needs of the people we work with. As part of our commitment to end the homelessness of more people using our direct services, including people with complex needs, we are investing in a clinical psychology offer across our Skylight services, and our new Housing First provision in London.

Our funding means our services can work with clients at their pace, in a person-centred manner that helps them identify their strengths as well as their priorities for things to address to help them leave homelessness for good. This may be facilitated through our client incentives fund – which operate along the lines of personalised/ individual budgets, aligned to the achievement of goals that will enable people to leave homelessness for good.

The role in Wales is funded by the National Lottery Community Fund.

This is an exciting time to join Crisis as a clinical psychologist. All our teams have been trained in Psychologically Informed Environment through Dr Emma Williamson (Clinical Psychologist) of aneemo and we have developed our initial approach informed by advice from her and Professor Nick Maguire. You will be joining a new team of psychologists which includes a lead clinical psychologist and there are people in place in four of the 11 Skylight Centres.

You will be joining a community of practice – with links internally and externally to the leading practitioners in the field of homelessness and psychology – and have the opportunity to work strategically to influence practice across the sector.

About the role
As a clinical psychologist working with Crisis, you will add value by helping us work with complexity and help people change their lives and leave homelessness for good.

The role will encompass four key aspects:

1. Direct Clinical work – working one to one and in groups holding a direct caseload that reflects the importance of flexible personalised approaches. Working alongside people to develop shared assessments and formulations to inform interventions and possible referrals to appropriate statutory and voluntary services.
2. Consultation, Training and staff support – facilitating case-focused reflective practice sessions, enabling and encouraging the skills in others, providing “consultancy” advice and support to colleagues, and pedagogy “on-the- job” support
3. Research – working alongside our Research and Evaluation teams to evaluate our evidence-based practice, ensuring our services are effective and achieve meaningful outcomes for our clients
4. Psychologically Informed Environment – working alongside the team to support the continued development of a wider psychologically informed environment for clients and staff.

Roles will be available in the following locations: Liverpool, Birmingham, Coventry, Oxford, Brent (NW London), Central London, Croydon, Swansea.

We are flexible about employment arrangements for these roles.

We are offering full time (35 hour) posts directly employed by Crisis but are also very happy to consider secondment arrangements from NHS Trusts or Universities. We encourage conversations with people who are seeking and seeking part time roles or job sharing opportunities.

We are offering salaries commensurate with Grade 8a on NHS salary scales. There is flexibility within the scale according to experience. We are also interested in talking to early career or trainee psychologists about ways we might be able to facilitate an interesting career progression towards an 8a role.

Crisis has a serious commitment to Continued Professional Development and supervision. Professional supervision is provided by the Lead Clinical Psychologist and individual arrangements for clinical supervision will be organised as required. External clinical supervision will be provided for all direct employees.

About you
You will be passionate about working with people who have experienced complex trauma and homelessness, including those with dual diagnoses. You will be a patient, persistent, empathetic and flexible practitioner, able to engage individuals who may have experienced exclusion from other services. Your values will reflect and be aligned with ours (inspiration, integrity through evidence, dignity, fearlessness through independence, adaptability, and resolve to end homelessness) and you’ll be motivated to work with us because of them.

Your therapeutic training and practice will have encompassed one or more of the key evidence-based interventions with a focus on people who have had to face enormous challenges in life, often from a very early age. These may include, Dialectical Behaviour Therapy, Systemic Therapy, Mentalisation-Based Therapy and/or Acceptance Commitment Therapy, Motivational Interviewing and Cognitive Behaviour Therapy. The capacity to think and formulate at a systemic level is very important.

You will be risk conscious and risk aware, boundaried, but not risk averse, and able to support others within your teams to manage complexity and uncertainty in their client-facing work.

You’ll be personally resilient and a great communicator, able to help our staff teams build and develop their capacity and facilitate client-focused reflective practice sessions.

Moreover, you will be excited about the opportunity to work with us – and our clients – in a creative, well-resourced organisation that is committed to learning and improving, following the evidence, and resolved to end homelessness

You will be registered with the HCPC.

How to apply
For a full job description and details of how to apply, please send us an email via the 'apply now' button.

If you would like to speak to us further about the roles or understand more about Crisis and the work we do, please e-mail our Lead Clinical Psychologist, Peter Oakes to arrange an informal conversation

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website. 

Closing Date: Sunday 15th March (23:59)

Seicolegwyr Clinigol
Lleoliadau: Lerpwl, Coventry, Rhydychen, Brent (Gogledd Orllewin Llundain), Canol Llundain, Croydon, Abertawe

Cyflog: Cyfwerth â’r Agenda ar gyfer Newid, Band 8a ond bydd swyddi Band 7 datblygiadol yn cael eu hystyried.

Oriau Amser llawn (35 awr) neu drefniadau hyblyg/rhan-amser os bydd angen

Gair amdanom ni
Crisis yw’r elusen genedlaethol ar gyfer pobl ddigartref. Rydym yn gwybod nad yw digartrefedd yn anochel. Rydym ni’n gwybod y gallwn ni roi diwedd arno gyda’n gilydd.

Rydym yn sefydliad deinamig ac arloesol sy’n cael ei arwain gan werthoedd, gyda’r gallu i ddatblygu ein gwasanaethau i gwrdd ag anghenion y bobl rydym ni’n gweithio gyda nhw. Fel rhan o’n hymrwymiad i roi diwedd ar ddigartrefedd mwy o bobl sy’n defnyddio ein gwasanaethau uniongyrchol, gan gynnwys pobl ag anghenion cymhleth, rydym yn buddsoddi mewn darpariaeth seicoleg glinigol ar draws ein gwasanaethau Skylight, a’n darpariaeth Tai yn Gyntaf newydd yn Llundain.

Mae ein cyllid yn golygu y gall ein gwasanaethau weithio gyda chleientiaid yn ôl eu pwysau, mewn ffordd sy’n canolbwyntio ar yr unigolyn ac sy’n eu helpu i adnabod eu cryfderau yn ogystal â’u blaenoriaethau o ran pethau i fynd i’r afael â nhw i’w helpu i gefnu ar ddigartrefedd am byth. Efallai y bydd hyn yn cael ei hwyluso drwy ein cronfa cymhellion cleientiaid – sy’n gweithredu’n unol â chyllidebau personol/ unigol, ac yn cyd-fynd â chyflawni nodau fydd yn galluogi pobl i roi terfyn ar ddigartrefedd am byth.

Mae’r swydd yng Nghymru yn cael ei hariannu gan Gronfa Gymunedol y Loteri Genedlaethol.

Mae hwn yn gyfnod cyffrous i ymuno â Crisis fel seicolegydd clinigol. Mae pob un o’m timau wedi cael hyfforddiant Amgylchedd sy’n Wybodus o Safbwynt Seicolegol drwy Dr Emma Williamson (Seicolegydd Clinigol) o aneemo ac rydym wedi datblygu ein dull gweithredu cychwynnol gan ddefnyddio cyngor ganddi hi a’r Athro Nick Maguire. Byddwn yn ymuno â thîm newydd o seicolegwyr sy’n cynnwys seicolegydd clinigol arweiniol ac mae pobl ar gael yn barod mewn pedair o 11 Canolfan Skylight.

Byddwch yn ymuno â chymuned ymarfer – gyda chysylltiadau mewnol ac allanol gydag ymarferwyr blaenllaw ym maes digartrefedd a seicoleg – ac yn cael cyfle i weithio’n strategol i ddylanwadu ar arferion ar draws y sector.

Gair am y swydd
Fel seicolegydd clinigol sy’n gweithio gyda Crisis, byddwch yn ychwanegu gwerth drwy ein helpu i weithio â chymhlethdodau a helpu pobl i newid eu bywydau a chefnu ar ddigartrefedd am byth.

Bydd y swydd yn cynnwys pedair agwedd allweddol:

1. Gwaith Clinigol Uniongyrchol – gweithio ar sail un i un ac mewn grwpiau ac yn dal llwyth achosion uniongyrchol sy’n adlewyrchu pwysigrwydd defnyddio dulliau personol hyblyg. Gweithio ochr yn ochr â phobl i ddatblygu asesiadau a fformwleiddiadau a rennir fel sail i ymyriadau ac atgyfeiriadau posibl at wasanaethau statudol a gwirfoddol priodol.
2. Ymgynghori, Hyfforddiant a chefnogaeth i’r staff – hwyluso sesiynau ymarfer myfyriol sy’n canolbwyntio ar achosion, galluogi ac annog y sgiliau mewn eraill, darparu cyngor “ymgynghorol” a chymorth i gydweithwyr, a chymorth addysgeg “wrth weithio”
3. Ymchwil – gweithio ochr yn ochr â’n timau Ymchwil a Gwerthuso i werthuso ein harferion sy’n seiliedig ar dystiolaeth, gan wneud yn siŵr bod ein gwasanaethau’n effeithiol ac yn cyflawni canlyniadau ystyrlon ar gyfer ein cleientiaid
4. Amgylcheddau sy’n Wybodus o Safbwynt Seicolegol – gweithio ochr yn ochr â’r tîm i gefnogi’r gwaith o ddatblygu amgylchedd ehangach sy’n wybodus o safbwynt seicolegol yn barhaus ar gyfer cleientiaid a staff.

Bydd swyddi ar gael yn y lleoliadau canlynol: Lerpwl, Birmingham, Coventry, Rhydychen, Brent (Gogledd Orllewin Llundain), Canol Llundain, Croydon, Abertawe.

Rydym yn hyblyg ynghylch trefniadau cyflogaeth ar gyfer y swyddi hyn.

Rydym yn cynnig swyddi amser llawn (35 awr) a gyflogir yn uniongyrchol gan Crisis ond rydym hefyd yn fwy na pharod i ystyried trefniadau secondiad o Ymddiriedolaethau’r GIG neu Brifysgolion. Rydym yn annog sgyrsiau gyda phobl sy’n chwilio am swydd ran-amser neu gyfleoedd i rannu swydd.

Rydym yn cynnig cyflogau sy’n gymesur â Gradd 8a ar raddfeydd cyflog y GIG. Mae hyblygrwydd o fewn y raddfa yn ôl profiad. Rydym hefyd yn awyddus i siarad â seicolegwyr dan hyfforddiant neu yng nghyfnod cynnar eu gyrfa ynghylch y ffyrdd y bydden ni’n gallu hwyluso camu ymlaen mewn gyrfa tuag at rôl 8a.

Mae Crisis wedi ymrwymo o ddifrif i Ddatblygiad Proffesiynol Parhaus a goruchwyliaeth. Mae goruchwyliaeth broffesiynol gan y Seicolegydd Clinigol Arweiniol, a gwneir trefniadau unigol ar gyfer goruchwyliaeth glinigol yn ôl yr angen. Bydd goruchwyliaeth glinigol allanol ar gyfer pawb sy'n cael ei gyflogi’n uniongyrchol.

Amdanoch chi
Byddwch yn frwd dros weithio gyda phobl sydd wedi profi trawma cymhleth a digartrefedd, gan gynnwys y rhai â diagnosis deuol. Byddwch yn ymarferydd amyneddgar, taer, empathig a hyblyg, sy'n gallu ymgysylltu ag unigolion a allai fod wedi’u hallgáu o wasanaethau eraill. Bydd eich gwerthoedd yn adlewyrchu ein rhai ni, ac yn cyd-fynd â nhw (ysbrydoli, uniondeb drwy dystiolaeth, urddas, diffyg ofn drwy annibyniaeth, hyblygrwydd, a phenderfynoldeb i roi diwedd ar ddigartrefedd) a bydd gennych gymhelliant i weithio gyda ni oherwydd y rheiny.

Bydd eich ymarfer a hyfforddiant therapiwtig yn cynnwys un neu fwy o’r ymyriadau allweddol sy'n seiliedig ar dystiolaeth ac yn canolbwyntio ar bobl sydd wedi gorfod wynebu heriau enfawr mewn bywyd, yn aml o oed ifanc iawn. Gallai’r rhain gynnwys, Therapi Ymddygiad Dialectig, Therapi Systemig, Therapi ar Sail Deall Stadau Emosiynol (Mentalisation) a/neu Therapi Derbyn ac Ymrwymo, Cyfweld Ysgogiadol a Therapi Gwybyddol Ymddygiadol. Mae’r gallu i feddwl a fformiwleiddio ar lefel systemig yn bwysig iawn.

Byddwch yn ymwybodol o risg, gyda therfynau, ond ddim yn osgoi risg, ac yn gallu cefnogi eraill yn eich timau i reoli cymhlethdod ac ansicrwydd yn eu gwaith sy’n wynebu cleientiaid.

Byddwch yn gydnerth ac yn gyfathrebwr rhagorol, ac yn gallu helpu ein timau staff i feithrin a datblygu eu gallu a hwyluso sesiynau ymarfer myfyriol sy’n canolbwyntio ar y cleient.

Ar ben hynny, byddwch yn awyddus i gael cyfle i weithio gyda ni – a’n cleientiaid – mewn sefydliad creadigol gyda digon o adnoddau, sydd wedi ymrwymo i ddysgu a gwella, dilyn y dystiolaeth, ac yn benderfynol o roi diwedd ar ddigartrefedd

Byddwch wedi cofrestru gyda’r HCPC.

Sut mae gwneud cais
I gael disgrifiad swydd llawn a manylion ar sut i wneud cais, anfonwch e-bost trwy'r botwm gwneud cais nawr

Os hoffech gael ffurflen gais mewn fformat gwahanol, cysylltwch â'r Tîm AD, gellir dod o hyd i fanylion cyswllt ar ein gwefan

Dyddiad Cau: 15/03/2020

Registered Charity Numbers: E&W1082947, SC040094

Sessional Helpline Advisor
Home Based
£10.87 per hour (annual leave paid separately)

Summary

Beat is seeking Welsh speaking Sessional Helpline Advisors to provide advice, information and support to those experiencing eating disorders.

The role will be varied and will involve responding to contacts across all of Beat’s support services which include telephone, webchat, email and the facilitation of online support groups.

A flexible and positive approach is essential and the ability to work as part of a team based in different locations throughout the UK making use of different technologies.

Beat’s Helpline is open 12 - 20:30 Monday - Friday and 4 - 20:30 weekends and bank holidays. A flexible approach to working is required to support the Helpline team during periods of high demand.

Description

This role exists to work on Beat’s Support Services team, responding to incoming contacts from those with eating disorders and their friends, family and supporters. Beat are receiving more contacts than ever before, and this is an opportunity for the post holder to contribute to Beat being able to respond to all of these contacts effectively.

The Sessional Helpline Advisor will identify service user’s needs, record the results of the assessment and provide a tailored response by delivering advice, emotional support, sign-posting on to another appropriate service, or by directing referrals to an appropriate colleague.

To join our team, you will need experience of providing high quality support to members of the public, either in a customer service or healthcare setting, ideally obtained in a helpline or online environment. Fluent Welsh language skills, in addition to English, will also be essential.

Application information

For an application pack and information on how to apply please select the apply button shown to be taken to our website.

If you have difficulty accessing or using this version of the application form or need to apply with a CV, please contact us before applying. Please note we cannot accept CVs except by prior arrangement.

To apply for the role of Sessional Helpline Advisor, please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Additional Keywords: Sessional Helpline Advisor, Helpline Advisor, Support Line Advisor, Helpline Support Advisor, Customer Service Executive, Customer Services Representative, Healthcare Advisor, Call Centre Agent.