Fixed term – until December 2020
Working from home

Unicef ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

The Creative Content team at Unicef UK is responsible for the high-quality professional production and design of content, which is featured and distributed on a diverse range of owned, earned and paid channels. As Traffic Manager, you will work predominantly with this team.

We are looking for an experienced traffic/project manager who will be responsible for running the production process to drive a project from brief to delivery, ensuring the work is delivered to the agreed schedule and budget.  You will be responsible for keeping everyone on task and ensuring that deadlines and budgets are met, handling the logistics and successfully managing expectations. The goal is to ensure the projects run smoothly, and that both the team who requested the project and the colleagues who created the work are satisfied with the result.

We are normally based on the Queen Elizabeth Olympic Park in Stratford, East London but while our office is closed, this role will work from home or from wherever makes you happy.

Act now and apply online.

Closing date: 5pm, Monday 10 August 2020.

Interview date: Tuesday, 18 August 2020.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for children.

Unicef UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact Supporter Care during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Service Hub Operative 
£23,500 per annum
Full time, 37 hours per week

Who We Are

C&C is a forward-thinking and innovative charitable provider of housing, care, and high-quality bespoke services exclusively for the over 55s in London. 

We provide quality services to general needs tenants, own and manage c.2000 properties across London and have 90 years’ experience of retirement home design and living in London.  

Our Fit Future Strategy 2017 - 2027 guides our path through a journey of property and service developments, making us fit and ready with a strong foundation for a new period of growth.

Your Role

As a member of our Service Hub Team, you will be operating within a dynamic, responsive and fast-paced environment, providing an outstanding service to our residents, ensuring that all queries, calls and emails are captured and resolved in a timely manner.

As a Service Hub Operative, you will support the delivery of our Residential Services, including access to Housing, Resident Engagement, Tenancy Management, our C&C Direct service and the Repairs Team. 

About You

The ideal candidate will be an excellent communicator, having strong and demonstrable experience in front-line customer service communications. Experience in housing/property services is highly desirable but not essential. The following are considered essential:

- A proficiency in IT packages including MS Office  
- Experience of handling and resolving complaints, and conflict resolution 
- A strong background in resident/customer engagement 
- Good knowledge and/or working experience of welfare benefits 
- A qualification in housing/customer services or equivalent experience 

You will be supported by the Service Hub Manager that is passionate about supporting the teams’ personal development and careers aspirations. You will be provided with the training needed to utilise our own systems - Civica CX.

C&C is passionate about fostering Diversity, Inclusion and Gender balance across the organisation and we happily welcome applicants from diverse backgrounds.

Other organisations may call this role Customer Service Advisor, Customer Service Executive, Customer Care Rep, Customer Service Representative, Customer Support Advisor, or Client Services Advisor.

We are seeking to appoint a Support Services Manager (Based in Deptford, London) to join our dedicated team!

Are you the experienced, flexible Support Services Manager we need?

This is an exciting opportunity to manage, develop and shape a high-quality team of staff and volunteers to deliver Stop Hate UK’s 24-Hour helplines and advocacy support services. The role also includes promoting and presenting the work of the Support Team and Stop Hate UK to a wide range of different agencies, services, multi-sector partnerships and communities. This will include the development and delivery of training to external bodies.

Are you ready for an exciting new challenge?

37 hrs. per week

Post type: Permanent

Salary: £33 916 per annum (inclusive of London Weighting)

An additional allowance is paid for participation in the Manager on Call Rota once the post holder is established in post

Closing date for this post is 9.00am on 25th August 2020.

Interviews likely to be held on 1st September 2020 by Zoom

I am currently looking for an experienced and committed Services Manager for an amazing mental health charity. This temporary role (3 - 4 months) is to lead and manage community programmes throughout the charity ensuring positive recovery outcomes for people with mental health problems and their carers, providing leadership to staff teams.

Main duties:
Providing day to day operational management and leadership of services, to ensure that outcomes are achieved within budget and contract compliance and funder requirements are met
Working with the Director to develop new income streams and manage new contract services that meet the requirements of the organisation's strategy and business plan
Leading, managing and developing staff to achieve and exceed service objectives and targets to deliver positive outcomes for service users

The services you will be responsible for:
Information, advice and signposting
User involvement and peer support services
Training and employment services

Service Delivery and Client Evaluation:
Ensure that defined and measurable standards and key performance indicators are agreed with team members for service delivery and that these are achieved
Ensure that all services, for which the post is responsible, are monitored regularly by meetings with team members, engagement with client users, and analysis of statistical productivity data for submission to commissioners/funders
Introduce best practice standards into the organisation for each area of activity
Ensure that operational statistics are maintained, analysed and acted on
Ensure that equality and diversity are key considerations in service development and delivery

Development of new initiatives:
Assist the Director to seek opportunities for new developments new funding and new income streams for existing services.
Maximise opportunities to work collaboratively with external providers
Assist the Director to develop and present new fully costed business cases and service proposals, as required
Project manage the implementation of new initiatives as agreed by the board

Team Management:
Inspire, lead, support and motivate staff and volunteers, and delegate appropriately
Ensure that all service areas for which the post is responsible are adequately staffed, arranging cover for sickness, study leave and holidays when necessary and monitoring staffing hours and absences, as necessary
Provide regular management supervision to staff in accordance with the Mind's supervision policy
Ensure that all staff have regular appraisals and that personal development plans are agreed
With support from the Director and Personnel Administrator, to recruit, induct, and train appropriate staff within areas of responsibility
Support and nurture the work of volunteers engaged with areas responsibility

Engagement with external agencies and funders:
Ensure that funders are kept informed as required about activities, deliverables and service out-puts through regular monitoring reports
Build strong collaborative relationships and links with external agencies maximising the potential for generating referrals and partnership working
Assist the Director to explore new funding options, including tendering opportunities and lead or assist in the preparation of grant applications and bid writing for tenders
Promote and represent the charity, its work and service user interests to all external agencies with which the team works
Ensure the organisation and its services are widely understood and promoted both locally and nationally
To assist with the development and maintenance of information about services which may be required for publicity and fundraising purposes

If you have the above skills and experience and are immediately available, please apply online today!

Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives?

About the role

The Lodges offer a unique and innovative informal approach to working with clients over 40 years old with a long history of rough sleeping. The feel of the services are like a boutique hotel and residents are referred to as ‘guests’. Service delivery is led by the guests where building trust and having positive interactions is the main focus.

The post holder’s main responsibilities will be to ensure that guests remain at the centre of each service’s focus, maintaining the unique ethos of The Lodges, working alongside the teams and other agencies. Continuing to provide a safe, calm, welcoming and comfortable environment where guests and the team work together is key.

The service is widely highly regarded due to its unique approach and client group, having achieved a great reputation within the sector, winning various awards and being invited to attend relevant forums including this year’s Homeless Link Rough Sleeping conference.

What we’re looking for

We are looking for someone with a caring, empathetic and flexible approach whilst being firm and fair. Consistency, commitment, involvement, delivering a high standard of service, attention to detail and organisational skills are key.

Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, South West, Irish and Women’s Action.

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website.

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) applicants, as they are under-represented within St Mungo’s at this level.

Closing date: 10am on 10 August 2020

Interview and assessments on: 20 and 24 August 2020

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

This charity work towards creating a society in which people are safer - and feel safer - from the prevalence of stalking, harassment, aggression and violence, achieved through Supporting people; Education; and Campaigning. Their stalking helpline advice and advocacy service offers support and advice to thousands of victims of stalking every year.Please note this is a FTC until March 2021.

The Stalking Threat Assessment Centre Advocacy Service Manager will provide leadership to the inter-agency team managing the challenges of this constantly evolving project.

Responsibilities:
Direct and drive communication between all partners within STAC to address any issues;
Develop and put into practice processes for addressing challenges in a project;
Manage staff inductions and future recruitment;
Develop systems for matrix management of multi-agency staff team;
Organise and lead team meetings;
Provide line management to specialist stalking advocates including carrying out regular 1-1s and annual appraisal process;
Maintain oversight and supervision of advocate caseload; and
Work closely with National Helpline Manager and stalking support Team Lead to ensure alignment between projects and delivery of shared objectives;
Contribute to the development of training materials on stalking and support delivery of training sessions.
Accountable for the delivery of the project within the given timeframes and within budget, identifying, monitoring and managing risks and issues.
Managing the communications strategy for the project, including external communications, drafting press releases, etc.
Develop the project governance framework, ensuring appropriate meeting cadence and relevant agreements and approvals in place.

Personal Attributes
The desire to lead a team, building resilience and growth
The drive and passion to take the lead on projects
A commitment to the continuous development and recognition of a service of excellence on behalf of a leading organisation within the field of stalking
Able to use own initiative and find solutions to problems
Calmness and confidence to influence external stakeholders, whether collectively or individually, e.g. when representing the organisation in meetings with senior stakeholders

We are delighted to be working with a UK charity; they work towards creating a safer society. This is a fantastic opportunity to join an award-winning project as an Advocacy Service Manager.

Location: Stratford (Initially remote working due to Covid-19)

Timeframe: Fixed term to 31 March 2021 (possibility of extension subject to funding)

Hours: Full-time, 35 hours per week

Salary: £38,000 to £40,000 depending on experience

Immediate start

As an Advocacy Service Manager, you will provide leadership to the inter-agency team managing the challenges of this constantly evolving project.

You will be responsible for driving the delivery of the project in London; ensuring that the project is on track to achieve all outcomes, appropriate monitoring and evaluation system is in place with responsibility for ongoing monitoring and evaluation.

You will be preparing and maintaining project documentation, managing the project budget, driving communication across partner agencies. Ensuring that appropriate governance, data capture and information sharing agreements are in place; and encouraging a change in focus or culture as necessary for successful inter-agency working.

You will have the following experience:

• Minimum of five years' experience of working in the violence against women and girls sector, with at least two of these at a strategic level
• Proven record in managing large, multi-disciplinary and complex projects delivering results on time, on budget, and to the very highest standards
• Experience of budget and financial management including grant funding
• Experienced in collating and analysing data
• Experience of leading inter-agency teams
• Experience working within statutory services
• Ability to manage stakeholders effectively, including those at a senior level
• Excellent communication skills including project reporting
• Ability to work efficiently under pressure and to tight deadlines

If you have relevant experience, and would like more information about this opportunity, please click on 'Apply' to submit your CV.

28 hours per week

This is an excellent opportunity to manage and develop our well-established Phoenix wellbeing and recovery service based in the heart of Camden Town. Phoenix is a flexible mental health service, offering individual support and a range of community groups and activities.  It has a strong ethos of co-production and a personalised approach, where members are encouraged to define make their own meaning from their mental health experiences and map their own recovery journey.

The service is going through a period of transition, which has been accelerated through an expansion during Covid-19.  We are looking for a Manager who is keen to embrace change and lead a team through transformation.

You will be expected to manage and lead a team of volunteers and staff; develop the programme within a network of partnerships across the borough and be responsible for managing referrals and liaising with mental health and other support services.

In addition to the salary, Mind in Camden makes a 5% pension contribution and provides 27 days holiday (pro rata for part-time staff) plus an Employee Assistance Programme.

For an application pack, please visit our website via the apply button.

Closing date: 9.00am on Monday 17th August 2020.

Interviews: Friday 21st August and Friday 28th August 2020 (please note, this is a two round interview process). 

£31,362 - £36,367 Full-time (35 hrs p/w) - (please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)

Fixed term contract until 31st August 2021

London & South East with frequent travel

Ref: EST – 201

Do you have experience of managing a team, training staff and quality assuring content and deliveries and a good understanding of the issues facing children, young people and families involved in, or at risk of Violence, Vulnerability and Exploitation? 

If so, St Giles Trust is looking for an Education Service Team Manager to join our SOS+ team and play a pivotal role in the management and development of a vital service aimed at helping vulnerable young people.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

Our award-winning SOS+ Service works with young people in a variety of settings by delivering sessions and workshops in schools, Pupil Referral Units (PRUs), Community Centres and to Youth Offender Teams. The service’s mission is to prevent children and young people becoming involved in gangs and youth violence by equipping them with tools, knowledge and support delivered by experts with lived experience. 

About this vital role

This challenging role comes with full responsibility for the operational management of our London & South East SOS+ service. Indeed, you’ll be managing a large, geographically spread team of staff who deliver preventative sessions, 1:1 mentoring to children/young people and training sessions to parents and professionals across the sector on topics like gangs, serious youth violence and forms of exploitation. Leading the development of educational content for the national curriculum at key stage 2, 3 and 4, with variations for SEND and other learners, will be important too. And, when we need someone to contribute to the national conversations on education and exclusion, or champion the role of professionals with lived experiences of the issues facing our clients as being a part of the solution, again, we’ll rely on you.

What we are looking for:

• Familiarity with issues like youth offending, knife crime, social exclusion and isolation, child criminal exploitation, adverse childhood experiences and trauma

• A relevant qualification (or working towards one) and experience of working in education, with a keen understanding of the national curriculum, and how schools operate

• A good understanding of the issues facing the professionals supporting this client group and  comprehensive working knowledge of safeguarding

• Proven experience of budgeting and financial management plus project management, including coordinating activity, partnership work with key stakeholders to achieve agreed goals 

• A proven ability to set up and operate systems to monitor and report on work with clients

• A proactive and flexible approach, and a willingness to travel regionally as required to get the job done

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan and much more.

For further information, or to apply, please visit our website via the ‘Apply’ button.

Closing date: 11pm, 9th August 2020. Interviews: 20th August (likely to be held via video)

ROLE: Senior Finance Manager (multiple vacancies)

SALARY: Band 8a £50,575 - £56,490 *

LOCATION: South London

SECTOR: Public Sector, Healthcare

HOURS: 37.5 hours per week

TYPE: Full-time, Permanent

*inclusive of HCAS

Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.

The Trust’s experienced staff take care of people of all ages across the borough of Croydon. They are a very close-knit and friendly organisation where every one of the 3600 members of staff is valued. CUH provides more than 100 specialist services and is home to the borough’s only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team. Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery.

The financial management division is currently recruiting three Senior Finance Managers to join their team and manage specialist divisions such as Corporate Services, Women and Children, Surgery, IT and Facilities.

Senior Finance Manager Job Overview:

• To act as the principal financial advisor integrated into the management team of the Corporate / Clinical Directorates to which the post-holder is aligned, including making a significant contribution to the business planning and financial monitoring processes.
• To produce a monthly financial position that has integrity, accuracy, analysis and contains all financial information relevant to the directorate, supporting both the Directorate and the Trust in achieving its financial objectives.
• To produce monthly variance analysis for the Directorates so that this can be used to take corrective action where appropriate. Enable them to understand the whole financial picture, including SLR, activity and income information.
• Business Case Production, where required to provide financial input into the preparation of Directorate or Trust wide business cases, working with both financial and operational managers.

Senior Finance Manager Person Specification:

This person will hold a professional qualification in accountancy (CCAB) and will be able to provide evidence of continuously developing by having relevant post-qualification experience or significant management accounting experience in a large, complex organisation (NHS experience is beneficial but not essential). Business partnering is a key element of the role so this person must demonstrate strong communication/people skills, the ability to present analysis and influence budget holders.

Croydon Health Services NHS Trust’s values are to always be professional, compassionate, respectful and safe. It is important that the Senior Finance Manager’s values are in line with these expectations and that they are able to communicate well and work with people at all levels of the organisation.

Senior Finance Manager Salary and Benefits:

• Band 8a £50,575 - £56,490 * (*inclusive of HCAS)

• 27 days annual leave + 8 bank holidays (holiday entitlement raises to 33 days with service)
• Flexible working arrangements
• Excellent training, learning and development opportunities
• Generous pension scheme (including 20.68% employer contribution and a tiered system of employee contribution depending on your salary from 5% to 14.5%)
• Subsidised on-site nursey and childcare vouchers
• A comprehensive staff health and well-being programme including an on-site gym
• Health services discounts (retail, holidays, entertainment and restaurants)
• Season ticket loan

If you would like to find out more information about the opportunities, the Trust and to receive the full job description please contact Brooke Cooper at Allen Lane.

We are looking at creative ways to fill this role to enable God’s person/persons to apply. 

2 years fixed term contract - Flexible Working Role (Full time: 40 hours per week, with varied daytime, evening and weekend work). We are open to Flexible options including full time, part time, job share, flexible hours. 

There are 4 key areas of ministry we are focussed on: Youth, Kids, Family & Community. 

Applicants will need to demonstrate experience and gifting in at least 2 or 3 of these areas. 

Salary: £28,000-£32,000 p.a. (skill dependent)

ChristChurch Fulham is a vibrant and passionate church with a charismatic emphasis on the dynamic activity of the Spirit and a love of the Word of God. 

The applicant needs to have; excellent people skills (both adult and children); good energy and willingness to embrace the physical demands of the role; good organisational ability. 

A full job description and application form is available from our website.

Deadline for applications August 5th 2020 

Interview week August 10th-14th 2020 

Our client is running a ground-breaking intervention programme around creating a safer society for all. If you are a programmes professional who has worked in the advocacy space around Violence against Woman and Families, then please do read on. Especially if you have some line management experience and have worked with statutory partners such as the police, health or probation services. This is an initial contract role that could be extended past march based on funding. Initially it is home based and salary is open to negotiation.

Key responsibilities for the Advocacy Service Manager:

* Drive the delivery of the project in London
* Ensure that the project is on track to achieve all outcomes
* Assess monitoring and evaluation needs, implement any change needed
* Provide line management to advocates and supervise their casework
* Be handson with reporting on all project outcomes and stakeholder engagement with partners
* Develop project governance framework
* Manage project budget and risk register

As mentioned earlier, it is essential that you have experience working in the violence against women and girls sector. This includes being handson with related programmes that have service deliverables in this field. Ideally you will also bring good working knowledge of working with statutory services and inter-agency teams. Line management is a must have as you will be leading a small team of advocates. Strong skills in project management and programme delivery is expected.

To apply for this Advocacy Service Manager role, please email your CV to our Office & Specialist Support Team quoting the reference number 73802DW. All applicants must be eligible to work in the UK.

Victim Support Children and Young Peoples Service in London are looking for a Senior Service Delivery Manager to join the team, managing the North Area of London.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

The main purpose of this job is to lead a local area Children and Young People's team ensuring that young victims and witnesses of all crime including Serious Youth Violence (SYV) and Knife Crime receive the support they need at the right time and delivered in the way that is most effective for them. You will manage a team of Children and Young People (CYP) caseworkers and (SYV) Youth Advocates, supporting them to meet Victim Support's current and future contractual requirements as well as increasing take up of service and ensuring all young victims and witnesses get the support they deserve. You will also coach staff to enable them to provide both effective immediate and longer term support and advocacy to clients.

You will analyse performance information and use outcomes to identify and implement effective practice both in the CYP service and across any projects that you manage. You will also produce accurate and timely performance reports for internal use and high quality monitoring reports for commissioners.

You will be required to maintain effective relationships and formal partnerships across organisations and with key stakeholders promoting and developing the services of Victim Support in order to meet clients needs and win new business.

You will also be required to manage borough based projects, meeting with commissioners as required and ensuring quarterly and other reporting requirements are met.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the we would particularly welcome applicants from BAME communities.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Maternity cover fixed term contract until April 2021

Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives?

About the role

St Mungo’s Criminal Justice services, has been providing dedicated services to ex-offenders in custody and the community, since 1998. We are now looking for a proactive and innovative individual to lead our accommodation pilot for a fixed term period, working with HMP Pentonville and hostel accommodation in Enfield to source Private Rented Sector accommodation for up to 200 ex-offenders.

This unique project focuses on a thorough care approach, meaning individuals will be supported in custody and ‘Through the Gate’ into accommodation. The Service Manager will support a team to oversee a caseload of individuals for a 3 year period, offering support and advice while in custody, hostel accommodation and floating support in their Private Rented Sector homes. This innovative model, will offer a continued long term support in tenancy sustainment, recovery and reducing reoffending.

What we’re looking for

This role will suit someone with an understanding of the support needs of individuals engaged with the criminal justice system and what it means to reduce the risk of reoffending. Experience of managing a service and/or team that supports vulnerable or homeless people, supervising staff and supporting them to oversee a large caseload of clients and the ability to organise a demanding and varied workload is essential.

If you have great communication skills, a flexible and innovative approach, the ability to build and maintain relationships with a range of stakeholders and the ability to empower individuals to make positive changes; we want to hear from you.

You will also be flexible to work and supervise staff in a variety of settings including prisons, hostel accommodation and floating support.

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation. As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days. St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website.

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) applicants, as they are under-represented within St Mungo’s at this level.

Closing date: 10am on 19 August 2020

Interview and assessments on: to be confirmed, via video call

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate. Because of the nature of the role, prison clearance is also required.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.