Centrepoint is the UK’s leading charity for homeless young people. Working with over 7,800 young people every year, our vision is to end youth homelessness. While we pursue this vision, our immediate focus is on providing vulnerable young people with a place to call home and a chance to acquire the skills they need to build a better future. Centrepoint works directly in London, Yorkshire and the North East of England, and collaborates actively with similar organisations right across the UK.

We are currently recruiting for a Deputy Service Manager.  The role based in Westminster includes responsibilities for supported accommodation services and floating support services.

The purpose of the Deputy Service Manager role is to promote a vibrant culture with an uncompromising commitment to excellence and fully integrated support and development services, reflecting the needs of those accessing the service. At Centrepoint, we work in a Psychologically Informed Environment. All staff are required  to implement this approach when working with young people.

You will be required to line management and staff to ensure that performance targets and contractual requirements are met and exceeded. You will motivate and develop the staff team to deliver a consistently high quality, needs led and responsive service to young people in order to support their personal development and ultimately move them into more independent accommodation. You will demonstrate strong leadership skills and a commitment to individual and team development through effective management of staff.  You must be able to work flexibly and in line with the rota.

You will work positively and proactively with all local stakeholders including commissioners, providers, local community groups and young people.

This is an exciting opportunity to lead a team of staff providing an outstanding quality service to young people and stakeholders.

Location: Westminster

Closing Date: Monday 26 October, 12 noon

Contract: 12 month fixed term contract

We seek to challenge discrimination and are committed to fairness and equality. We especially welcome applications from anyone with direct experience of being homeless or using young people’s service.

Carers in Hertfordshire is a well-respected, independent, carer-led charity, established in 1995. The charity works to ensure that all Hertfordshire’s unpaid family carers are recognised, valued and supported in their caring role and have the opportunity for a life outside caring and can exercise a collective voice in the county.  This role will work with local stakeholders to ensure young carers are identified, and protected from inappropriate caring, and will have the support they need to learn, develop, thrive and to enjoy a positive childhood. 

You must be passionate about involving children and young people and their families in the design, development and delivery of services.With the skills and experience to manage a team that work remotely and offer range of services, including casework, to young carers and professionals in Hertfordshire.

We are looking for someone who has: 

• Experience of casework and casework supervision, including with families with multiple and complex needs 
• A proven ability to provide support, supervision and coaching to staff and to successfully manage people, including the end-to-end recruitment process e.g. disciplinary issues, induction, appraisals
• Experience of working in partnership with children’s social care and building effective working relationships, and assertively negotiating, with a range of partners and funders at various levels. 
• The ability to plan and deliver a high-quality outcome-focused service producing evidence to demonstrate compliance with the contractual and legal obligations of the charity. 
• A commitment to and strong understanding of safeguarding
• Self-motivation, emotional resilience, a flexible approach and the ability to effectively manage their own wellbeing 

In return you can expect a competitive salary, …….

Closing date: Monday19th October 2020

Interview Date:  Wednesday 28th October 2020

Reset Outreach and Referral Service – Manager

Salary: Salary: £31,000

Duration: Full Time 35 hrs per week. Occasional unsociable hours\ Permanent contract

Do you have passion for your work, a commitment to excellence and a desire to support some of the most vulnerable and excluded people in our communities? Could you support us to make positive lasting changes in people’s lives?

Providence Row works with more than a thousand homeless and vulnerably housed people a year in East London, offering an integrated service of crisis support, advice, substance use & alcohol support and employment and training advice.  Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice.  These inform the content, style and delivery of all our services.

Reset Outreach and Referral Service

Providence Row holds the Reset Outreach & Referral Service contract.  Having successfully delivered the contract for 3 years Providence Row is now building on its success with engagement and minimising harms through outreach and community based work in the vibrant yet complex Borough of Tower Hamlets.

The Service is based at the central hub delivered by Providence Row and is commissioned by Tower Hamlets Drug and Alcohol Action Team (DAAT).  The service works seamlessly with Reset Treatment and Reset Recovery Support Services providing residents of Tower Hamlets with the drug and alcohol support they need.

The Outreach team includes a needle exchange provision and onsite support at the hub.  The team works alongside other Outreach provisions within the Borough and partnership work is key.

The service is delivered through a “strengths based” approach.  This means that all staff involved in the delivery of the service must work with, rather than for clients to address their situation.  The service will engage clients in the development, delivery and evaluation of the work, working with a team of peer mentors with lived experience of substance misuse.

The ideal candidate

You will be passionate and have experience providing a quality Outreach Service and community engagement. You will have experience working with people actively using drugs and alcohol and be understanding of their circumstance.  You will have the drive to work with some of the most vulnerable and excluded people living in Tower Hamlets.

You will be an excellent communicator, have the ability to lead a small team, able to coordinate partnership working and create positive working relationships with a wide range of people.  You are creative, innovative and well organised.

You will have experience managing a small team and an understanding of outreach work. 

*Providence Row is a Covid-19 safe organisation and works actively with Tower Hamlets Public Health & Public Health England, to keep staff and clients safe. 

For an application pack, please visit our website

The deadline for applications is midnight 26th October 2020

Interviews will take place on the Week commencing 2nd November 2020

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

PLUS is looking for a Service Manager to join their team in East Dulwich & New Eltham. This is a permanent full-time role with an attractive salary of £33,169.00 - £34,609.00 pa (depending on experience & qualifications) on offer.

PLUS provides support to adults with learning disabilities living in the community by promoting greater independence and involvement in community activities. We believe in providing support using a person-centered approach that focuses on the qualities of each individual we support. If you feel you can support vulnerable adults who may have a range of learning and physical disabilities or mental health needs, which includes challenging behavior, while respecting their independence, then PLUS could be the place for you.

Service Manager - The Role:

As Service Manager you will be managing two adult social care services, one supported living and the other registered, for seven people with learning and physical disabilities.  PLUS is looking for a service manager who can continue to support and develop these services further and provide support, ensure service users have a wide and varied choice of activities and set outcomes that reflect their appropriate wishes.

About You:

You will preferably have experience of managing a similar service but more important is the ability to manage and develop residential and supported living services and lead a team to provide a supportive and stimulating service to those who live there. You will have a Level 5 Diploma in Leadership in Adult Social Care, an equivalent social care qualification or be working towards one. You must also a have sound working knowledge of DOLS and the Mental Capacity Act 2005, as well as good knowledge of current CQC requirements and regulations.

Working for PLUS as a Service Manager:

Locations: East Dulwich & New Eltham

Salary: £33,169.00 - £34,609.00 pa (depending on experience & qualifications)

Closing date: 20th September 2020

Our benefits package includes:

• 33 days holiday leave (including bank holidays)

• Pension Contribution Scheme

• Cycle to Work Scheme

• Company employee assistance service

The offer of employment is subject to satisfactory references and an enhanced DBS check.

Please apply online for the Service Manager role to receive an application pack in return.

Please check your email for confirmation that your application has been received and follow further instructions if applicable.

Charity ref number: 1031595

Service Manager

We are looking for an experienced and highly motivated Service Manager to lead the team to deliver outstanding levels of client-care and support. This is an exciting opportunity to join the Mental Health Services in South West London providing housing related support for a wide range of adults with mental health difficulties.

Position: Service Manager – Mental Health
Location: Wandsworth
Hours:  Full-time, 39 hours, Monday-Friday (occasional weekends, nights and bank holidays)
Contract: Permanent
Salary:  £35,496 rising to £36,348 per annum, after 1 year and successful probation
Benefits: Company Mobile Phone, Company Pension, Employee Discounts, Generous Holiday, Great Working Environment, In House Training, Progression Opportunities, Recognised Qualifications, Travel/Season Ticket Loans.

Closing Date: 29 October 2020, we reserve the right to close this role early if application rates are high
Interview Date: In order to avoid disappointment please apply at your earliest convenience as interviews will be taking place on a rolling basis.

Join a vibrant charity that has been supporting and empowering vulnerable adults and children since 1970. This year is the charity’s 50th anniversary so it is an exciting time to join! 

The Role

The service users live within supported accommodation in the community and the dedicated staff team are focused on assisting them to increase their independence, support their recovery and maintain their independence.

The charity’s primary aim is to deliver a recovery focused support service that enables service users to integrate further into the local community, support individuals on their recovery journeys so that the lead better and more fulfilled lives while living within the services.

Key Responsibilities

• To take a lead in running a large, complex and exiting Accommodation service in the Mental Health services based in south west London.
• To ensure the delivery of a consistent and high-quality client-centered coproduced service in accordance with the mission statement, values, and strategic objectives of the organisation and within the relevant legislative framework.

About You

As Service Manager you will have:

• Demonstrable experience of working with people who have complex mental health issues and leading large mental health services.
• A strong understanding of Recovery approaches and demonstrable experience of co-production method.
• The ability to supervise and line manage a diverse staff team across multiple settings.
• The ability to lead staff to empower service users to make choices and take control of their mental health.
• Service management experience including experience of recruitment, induction, supervision, appraisal, training, disciplinary action and grievance issues.
• Experience of managing a budget and financial systems.
• Demonstrable experience of housing management and leading a wide variety of buildings, liaising with RP’s across multiple sites.
• Experience of promoting and developing service user led involvement.
• Excellent knowledge of mental health pathways, multi-agency working, housing legislation, Health and Safety, Benefits legislation and legal services.
• Excellent Knowledge and understanding of Mental Health Legislation.
• Excellent understanding of the requirements including data protection to ensure robust information sharing protocols are adhered to.
• Knowledge of the support assessment framework and the development of person centred support plans.
• Understanding of the role of Police, Social Services, Local Authority Housing, Health, and Registered Social Landlords in the delivery of a robust support, care and housing service.
• Knowledge and understanding of safeguarding issues and ability to address them appropriately.

So if you want to work for an organisation that offers a culture of learning and development, with access to an extensive range of learning and development opportunities as well as genuine career progression… apply today!

About the Organisation

The charity supports adults and children in crisis across London and the surrounding regions by campaigning and advocating nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people. From giving someone a home, to helping them to get the right mental health support, the organisation supports people at the moment of crisis and enable them to build a life beyond crisis.

Applications from candidates with lived experience are welcomed, the organisation is proud to be a Disability Confident employer.

You may also have experience in areas such as Service Manager, Service, Supported Living, Complex Needs, Accommodation Service, Housing, Social Housing, Mental Health, Mental Health Support, Mental Health Support Worker, Mental Health Service, Recovery, Housing Management, Social Service, Social Services, Housing and Health, Social Care, Care and Support, Outreach, Crisis, Refuge.

About Us

The vision of Holy Trinity Brompton Church (HTB) & Alpha International is the re-evangalisation of the nations, the revitilisation of the Church and the transformation of society. Each member of staff plays a key role in contributing to our vision. Our mission is bigger than any individual task but together our work contributes to the bigger picture.

The Role

The role of the Shelter Services Manager is to take an already successful homeless shelter ministry and pioneer growth and new partnerships in the delivery of further safe and sustainable day centre provision for homeless people (men and women) and women at risk in West London.  The day centre’s aim is to meet the practical, emotional, and spiritual needs of London’s most vulnerable men and women and to also oversee a night shelter scheme during the winter months (in partnership with Glassdoor).

The Shelter Services Manager will input into the wider Love Your Neighbour vision, identify opportunities, develop ideas and will have the agility to guide the team in implementing new social action initiatives. 

• Pioneer and develop an ongoing strategic plan for the centre in consultation with the team
• Bring new vision for where the shelter services are going, and create the agility needed to bring it into action
• Create and implement projects for an evidence-based framework to inform the implementation of Love Your Neighbour activity
• Develop partnerships with relevant organisations to grow the vision for shelter services.
• Promote a culture of high performance and continuous improvement that values learning and commitment to quality
• Maintain regular reporting on statistics and continuous improvement and lead the performance management process that measures and evaluates progress against goals for the organisation
• Be responsible for the compliance management of all activities and managing the quality of services, as well as improving operational systems, processes and policies in support of the organisation’s mission
• Keep up to date with current best practice models and methods relating to the sector
• Hold the relationships with Central Services including overseeing HTB Creative requirements
• Train and manage staff and volunteers, supported by the team, and be responsible for managing and overseeing service users and the safeguarding lead for activities.
• Oversee maintenance of stored data and undertake reviews to monitor and improve data capture 
• Arrange and deliver training and other onsite events throughout the year

The Ideal Candidate:

• Passionate about the role of the local church in the transformation of society
• Proven experience of growing a ministry from scratch or significantly expanding an existing ministry.
• Proven experience in modelling a culture of high performance and continuous improvement
• Proven experience and skill in establishing and analysing metrics and management reporting, utilising these to set the strategic direction of the ministry and in engage potential donors.
• Excellent ability to prioritise – the job is highly reactive, and tasks must be prioritised well
• Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively motivate those around them
• De-escalation skills – candidate should be calm under pressure
• Great communication skills – required to lead groups and public speak regularly
• Experience of working with vulnerable and excluded groups, ideally including vulnerable women
• Excellent organisational skills
• Excellent judgment and problem-solving skills including negotiation and conflict resolution skills
• Computer literate, competent user of Microsoft Office particularly Excel

Our Benefits Package:

• Generous annual leave starting at 25 days plus bank holidays.
• A Cash Healthcare Plan (out of pocket health expenses including new glasses, dentist, and complimentary therapies)
• Flexible working options.
• Local discounts including gym membership and days out.
• Employee assistance programme to give you support on any issues that come up in life.
• Annual season ticket loan.
• Child Care voucher scheme.
• Generous pension provision, life assurance and permanent health insurance. 
• Cycle to work scheme

At Carers First, we understand that caring can be hard, but believe getting the right help should not be. Obtaining relevant information and support can itself be a challenge, but with it, carers can thrive. That is why Carers First offers several avenues for people to get the help they need either online, on the phone or within their community. We offer timely advice and work with carers and their families to identify the best way forward, for them. There are many reasons people require care, including illness, disability, mental health issues or addiction.

We are currently seeking an experienced Service Manager to lead our community teams in the London Boroughs of Newham and Hackney.  The requirements of the role will include day to day operational management of our services in the boroughs, leading on relationships with commissioners and key stakeholders and working with carers to ensure that all services make a positive difference to their lives.

To be successful you will have experience of managing multiple work streams ensuring contract compliance and funder requirements are met, excellent leadership skills demonstrating experience of supporting and developing teams and a good working knowledge of social care and health. The role requires excellent communication, interpersonal and written skills.

In return, you will benefit from working for a not-for-profit organisation that delivers a service which makes a real difference to people’s lives. We offer training and development to help you grow your career, good annual leave entitlement, flexible working options, access to our work-place pension, employee assistance programme and a Benenden Healthcare package.

If you are interested in becoming part of our team and have the skills and experience, we are looking for and are passionate about making a real difference then please read the Job Description and Person Specification.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

We encourage and welcome applications regardless of gender, ethnicity, religion, disability, sexual orientation or age.

Please note that if you have not been contacted within one week of the closing date, your application has not been successful.

Have you got substantial experience of formally managing domestic violence/children and young people or closely related services or experience of working within a domestic abuse or violence against women and girls field, specifically with children and young people across a wide range of ages, diverse backgrounds and ethnicities. All you need now is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship’s Domestic Violence Intervention Project (DVIP) as a Therapy Service Manager – Domestic Abuse.

DVIP has been helping to make women and children safer over 25 years and our children’s therapy service is one of only a handful offering direct provision to children aged 3 – 17 affected by domestic abuse. The service works to fulfill and DVIP’s aim that all members of a family have access to appropriate integrated, but separate and distinct services following their experience of domestic abuse. You will join an experienced, diverse and committed team of therapists.  The approach of the service is child-centred and non directive, allowing children to express their feelings and experiences through the use of creative materials and play therapy.This is an exciting front line management role that doesn’t just come with responsibility for managing the day-to-day running of the service/ location(s) across a range of London boroughs and surrounding areas. We’ll also rely on you to induct and manage staff and trainees, set and manage cost centre budgets, help our business development team identify new funding opportunities - and much more besides. On any given day you might be sorting out resourcing for a service or location, undertaking an internal investigation, assessing the quality of service provision or acting as an ambassador for us at an external meeting. And, if any service issues arise via commissioners or key stakeholders, we’ll count on you to act as first point of contact and resolve them. In short, you’ll be instrumental in ensuring we provide high quality, effective, safe specialist therapeutic services to young people, children and adults alike. As an employer committed to anti-oppressive practice, we aim to reflect the diversity of the children and families we work with and welcome applicants from all backgrounds.

To succeed, you should be passionate about ending domestic abuse and ensuring safety for women and children across our services.  You’ll need a graduate qualification in a relevant discipline (e.g. psychology or social work, counselling or therapy) or relevant qualification (QCF/NVQ minimum level 3) - or be working towards/willing to obtain one. You’ll also need a PG Dip in Play Therapy, or art/creative arts/psychotherapy plus a comprehensive understanding of the nature of domestic violence and its effects on women, young people and children. Used to undertaking risk assessments and implementing risk management plans, you also have a proven ability to deliver and manage child therapy services that are using holistic/integrative models of therapy, play therapy and other creative forms such as art therapy. Experience of working within safeguarding and child protection procedures is essential too, as is a well-organised yet flexible approach, excellent report writing and presentation skills and the ability to use office IT and admin systems. Experience of managing budgets is important too, as are excellent time management skills, a proven ability to lead, supervise and motivate others and a flexible attitude to working hours.

This is a part time post at 30 hours per week.

The salary for this post is £31,364.00 to £33,015.00 (pro-rata for 30 hours per week).

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background. 

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

Closing Date: 27th October 2020

If, you are ready to take on this rewarding role that comes with some really great benefits, including on-going training, clinical supervision of a high standard, developmental opportunities and being part of a warm and supportive team, apply now via our website. 

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Child Protection Service Manager - Full Time Contract - Local Authority

Your new company
An exciting new opportunity has risen in North London for a large local authority.

Your new role
As the new Child Protection Service Advisor, you will strategically and operationally lead the safeguarding agenda within the council and across the partnership identifying areas for improvement and striving to ensure outstanding services are provided for children and their families. You will hold accountability for ensuring that protecting and providing safe and stable childhoods for children in public care remains the highest priority.

You will be responsible for the timely and proportionate response to risk to children in need of help and protection in line with the London Child Protections Procedures, Working Together to Safeguard Children, Care Planning, Placement and Case Review regulations. You will lead interagency work and contribute to the LSCB and Corporate Parenting Board to drive change and constant progress so that children and families get the very best help and support. Being in a managerial role, you will directly line manage a group of Independent Reviewing Officers and together with them design and implement intelligent measures to assure the quality of practice and effective throughout the work.

You will actively lead in the delivery of our Signs of Safety & Relationship based model of practice by influencing the way we help children and families in making meaningful and sustainable change. You will establish and maintain a highly valued position of influence within the organisation and being recognised for extensive knowledge and skills in safeguarding children in need of help and protection from different backgrounds.

What you'll need to succeed
In order to be successful within this role, you will need;

- Professional Social Work qualification
- Active HCPC registration
- Evidence of post-qualification experience as a manager
- Experience in carrying out the key legal powers and duties to support families, protect children and look after children in the public care system.

What you'll get in return
The opportunity to work alongside Hays who will supply you with your own personal recruitment consultant who specialises in your field of work. A full time, contract role paying a competitive rate. You will receive support throughout your employment and a full time work pattern.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The LGBTQ+ Youth Service Manager is an exciting opportunity to join our team and support us to deliver our ambitious plans to increase our reach and provisions. 

We are looking for an experienced team leader to support the growth and development of our valued LGBTQ+ youth service, alongside delivering client work as we strongly believe that staff at all levels should be part of our service delivery. The role will therefore include a pro rata caseload of youth clients and group session delivery, together with staff line management and service development. 

Please note we have recently reviewed and updated our recruitment procedures and have introduced approaches that aim to minimise barriers for applicants and reduce bias in the selection process.

We particularly welcome applicants from underrepresented groups, including people of colour or people from BAME (Black, Asian, Minority Ethnic) communities, trans and non-binary people.

Applications close: Monday 2nd November 12pm

Interviews: Thursday 12th November

Person Specification: Essential Skills and Experience 

1) Project management experience (preferably in the voluntary sector)  

2) Experience of leading a team (staff & / or volunteers), including HR issues, recruitment, supervision and appraisal

3) At least 2 years’ experience of working with young people in community and education settings, including undertaking assessments, planning, target setting and review

4) An understanding of the key issues impacting on LGBTQ+ young people and families as a result of discrimination and inequality  

5) Knowledge & experience of child protection and vulnerable adult safeguarding issues, policies and procedures

6) A qualification in a relevant area such as youth work, social work, community work, gender studies or teaching, equivalent to NVQ Level 4

7) Strong communication skills (both verbal and written), including the ability to adapt to meet different communication systems and needs  

8) IT: Excellent IT skills including MS Office suite and ability to use Internet, email and social media 

The Brent Gateway Services is a new project to deliver preventative social care services and statutory advocacy to Brent residents. The project is a partnership between Age UK HHB, Harrow Mencap and Capable Communities.

As part of our Brent Gateway Services project, we are delighted to advertise the post for a Carers Service Manager. The post is a part-time position for 28 hours per week.

The successful candidate will be required to co-ordinate and develop the Carers Support and Social Isolation Services. With experience of working with and knowledge of the issues faced by carers, you will be able to directly impact the services carers receive.

Core aspects of the role will include:

• Development of the Carers services and Social Isolation services to ensure these are delivered to a high standard in line with funding streams
• Setting and cascading of Brent Gateway Partnership goals and objectives to staff and volunteers
• Ensure staff and volunteers have up-to-date resources relevant to their role

This is an exciting opportunity to develop and deliver a new project providing an enhanced support service to women who have experienced complex trauma and as a result are screened into the National Probation Service’s ‘Offender Personality Disorder (OPD) Pathway’. The project will take a bio-psychosocial approach to the support offered and that work together with other pathway services sharing information to provide a cohesive pathway of psychologically informed services through which women can move and progress.

This position will provide strategic oversight and operational management of this pan-London project, ensuring quality standards are consistently met, staff are effectively managed, partnerships are established and maintained and budgets are appropriately managed.

We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from Black, Asian and minority ethnic women and women who have personal experience of the criminal justice system.

The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

We are looking for an organised and analytical individual to join us as Tax Manager and lead the organisation in effective tax planning and tax mitigation, whilst working with all teams to ensure that the organisation is tax compliant, enhancing our reputation as an open and accountable organisation. This role would be suitable for someone with experience in practice as a tax specialist, or who has been in charge of tax planning and returns at a similar orginisation.

Working in more than 120 countries, we do whatever it takes to create breakthroughs in the way the world treats children. Our Support Services department provides leadership and direction in the business of running an efficient organisation and ensuring our resources are used to maximum effect. Together, we save children's lives, fight for their rights and help them fulfil their potential.

As Tax Manager you will require a clear overview of all activities of the organisation and an understanding of potential tax implications for each of the areas of VAT, gift aid, corporate tax and payroll tax, together with proposals on how tax issues should be resolved. You will ensure Save the Children do not incur any unnecessary tax costs and provide training and guidance to ensure that all teams are able to identify potential tax issues and have the ability to raise them. Providing specific guidance on new and existing business activities, you will communicate and propose solutions on key tax issues with senior executives combining tax expertise with commercial acumen. In addition you will:

• Update the Head of Finance Strategy on key tax risks and how they are being mitigated
• Provide tax planning ideas and proposals for tax savings through understanding the activities of the organisation and implications of new or existing legislation
• Ensure policies, processes and controls related to tax matters are in place, effective and updated when necessary to meet changes in tax legislation
• Ensure all tax returns are completed accurately and filed appropriately including corporate tax returns and quarterly and annual group VAT returns
• Maintain and update our partial exemption methodology and ensure that it is properly applied.

To be successful in this role, you will be a full or part qualified chartered tax adviser with a good knowledge of all types of taxation as applicable to charities. You will have experience in Business/Non-Business Partial Exemption Method and experience of overseas employee taxation issues. Motivated by the need to improve the lives of children by ensuring that every penny counts towards meeting their needs, you will also have:

• The ability to work independently and meet report deadlines
• An approachable nature so you're able to establish co-operation from teams throughout the organisation and from other tax experts across the industry
• Strong Excel skills
• Confident communication skills.

Closing date: 19th October 2020

This post is subject to a range of vetting checks including a criminal records disclosure.

Our mission is to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. If you share our mission, are passionate about making it happen and strongly believe you can contribute then join us and we'll give you every opportunity to succeed. We look forward to hearing from you.

Please note - whilst this role is advertised as office based, Save The Children UK will remain a remote-working organisation until at least 30 June 2021.

We particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic (BAME) backgrounds, LGBT+ and from different socio-economic and educational backgrounds, as these are underrepresented at Save the Children UK.

Save the Children UK is committed to creating an inclusive working environment, promoting and providing equal opportunities in employment. To see our full statement please see it on our website, or request a copy from Emma Jaggs at Allen Lane.

Save the Children UK has a comprehensive benefits package. To see our full offer please visit our website, or request a copy from Emma Jaggs at Allen Lane.

Pre-employment Checks: Any Employment with Save the Children UK will be subject to the following checks prior to your start date:

• a satisfactory police record check to include a Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check (If applicable)
• receipt of satisfactory references
• proof of eligibility to work in the national location for this role

About The Advocacy Project

We help marginalised and vulnerable people make effective choices about what happens in their lives. We also support them to speak up and help improve important services we all need. We want to make sure people across all age and care groups – including learning disability and mental health – can:

• voice their concerns
• understand their rights
• make effective choices about what happens in their lives

We do this through advocacy services which support people individually, and user involvement projects that help organisations improve the services they offer.  

About the role

This role is deputy to the Head of Service Delivery. The post-holder will be responsible for:

• providing leadership to at least one of our large advocacy services
• leading on quality assurance across the organisation
• leading on implementing new services
• managing the referral service
• deputising for the Head of Service Delivery

Role & responsibilities

Leadership

• Provide senior management support to at least one advocacy service, including line management support for identified staff.
• Lead on contract monitoring meetings promptly identifying and managing follow-on work
• Monitoring and delivery of projects and contracts to time, budget and quality
• Act as the lead member of staff in hackney and develop effective working relationships and partnerships with key staff within health and social care services and commissioning
• Managing the referral pathway and associated team to ensure a smooth, supported and efficient service  

Deputise for Head of Service

• Leading, managing and supervising service managers.
• Presenting a visible and accessible leadership presence that supports staff based in central offices as well as those in remote locations.
• Working with the Senior Leadership team to develop the organization and create and maintain a positive working environment and supportive culture.

Service development and implementation

• Mobilise a new service within agreed timescales and provide a seamless transition for the people we support and staff members.
• Supporting the business development team to consider what people in our communities need and develop models that meet these needs.
• Making sure service models and commitments we make in bids are achievable and bringing them to life once we’ve secured the funding.
• Leading on setting up new services, making sure the impact on the people we support and staff is positive and does not compromise on quality.
• Giving an excellent handover to the service manager who will deliver the new service; working with stakeholders to evaluate the implementation.
• Making sure there’s a robust plan in place after the initial implementation phase and providing light touch support to managers so all areas of the service comply with the contract.

Safeguarding practice

• Deliver training and coaching around safeguarding.
• Support managers to make sure safeguarding practice is person-centred, focusing on supporting the person to be safe in a way they want.
• Support managers when and how to escalate safeguarding concerns internally and within the local authority if concerns remain.

Quality Assurance

• Work with managers to gather and analyse information.
• Actively celebrate the impact of the work we do and identify areas to develop.
• Plan, implement and review actions to remedy areas of development.

Knowledge, skills & experience

• At least 4 years experience managing staff within advocacy services or services that support people with health and social care needs
• Independent Advocacy Diploma preferably in IMCA and Care Act. Successfully completed the IAQ module on managing an advocacy service (or prepared to gain this within 6-12 months).
• Extensive experience of non-instructed advocacy
• Effective communication and coaching skills to help people reflect & develop.
• Ability to motivate and develop a positive, honest and open team culture.
• Experience in recruiting, TUPE, induction, appraisals and giving robust regular supervision and informal support including addressing performance issues.
• Experience of analysing data and writing clear, concise reports.
• Time management skills to make sure reporting and contract compliance is addressed within agreed timescales.
• Problem-solving and decision-making skills.
• Experience of building effective working relationships with a range of stakeholders, whilst not compromising on the independence of the service.
• Experience of working with commissioners to agree contracts and making sure services comply with the contract within agreed timescales.
• Experience of implementing services to minimise the negative impact on the people we support and our staff.
• Excellent project management skills and experience.
• Passionate about supporting people to have their voices heard, feel in control of decisions about their lives and have their rights upheld.
• IT skills including database experience
• A track record in supporting people to embed robust safeguarding policies that support a person in the most person-centred way possible.
• Experience of building excellent working relationships and open communication with local safeguarding professionals, focused on supporting the person to be safe in a way they want.
• An excellent understanding of national legislation and policy relating to adult safeguarding.
• Excellent presentation skills.
• Experience of planning, implementing and reviewing action to remedy areas of development.
• An excellent knowledge of advocacy standards.

• Extensive skills to manage change which inspires staff to work together to develop their practice.

Values and attributes: everyone at The Advocacy Project needs to show values and attributes which help us in our mission to give an outstanding service to the people we support and be an excellent place to work.

• Be part of a team to make the organisation a great place to work.
• Participate in personal & organisational development, including team meetings / training.
• Continually look for evidence of strengths and areas of development. Be open to requesting and taking feedback to support your development. Ask for support if you don’t know the answer or need help in a particular area.
• Contribute to organisational reporting and communications.
• Keep to our policies, including health & safety, and risk regulations.
• Work to our mission, vision, and values.
• Carry out other projects and tasks as needed.

Benefits of working for us

We’re committed to providing an empowering, flexible and supportive working environment for all our staff.

Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.

All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.

We are a Disability Confident and Mindful Employer.