Service manager jobs in london
We’re looking for an Assistant Legacy Officer to join our sector-leading Legacy Management Team. This is a unique opportunity to help steward one of the most meaningful forms of giving - ensuring every legacy is honoured with care, precision, and respect.
In this vital role, you’ll:
- Manage your own caseload of pecuniary legacies, ensuring accurate and timely administration.
- Liaise with solicitors, executors, and supporters to resolve queries and uphold our legacy policies.
- Support the team in maintaining BHF’s reputation as a trusted and professional legacy recipient.
- Help maximise income from bequests, directly supporting our life-saving research.
- Demonstrate ability to engage sensitively with bereaved families.
- Confidently balance workload demands and ensure completion within required timeframes.
Legacies account for over half of our income, making this role central to our mission to beat heart and circulatory diseases for good.
About You
You’ll have experience in legacy administration or managing large volumes of client records using a case management system. You’re confident working with data and understand the importance of accuracy and sensitivity, especially when dealing with personal or financial information.
Your communication skills are excellent and you approach conversations with empathy and professionalism. You’re comfortable using Microsoft Office and other IT systems, and you know how to stay organised and manage competing priorities in a busy environment.
You enjoy working as part of a team and are always open to learning and sharing ideas. You thrive in fast-paced, purpose-driven settings and are motivated by making a positive impact.
If you have worked in a charity setting or have experience with legacy administration or managing bulk client data - we’d love to hear from you.
Working arrangements
This is a fixed term contract ending on 30 September 2026 covering Family Leave.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About Us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
First stage interviews will be held over MS Teams week commencing 24th November.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Due to the nature of this role our recruitment process requires that successful candidates are asked to consent to an Enhanced DBS check and any offer of employment will be subject to a satisfactory check being completed.
Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Prison Facilitator - Bank Staff
Shannon Trust Prison Facilitator (bank staff)
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator on a bank working basis to work across the South Central region, covering HMP Aylesbury, HMP Huntercombe and HMP Bullingdon. Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the Central region, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the region including possible overnight stays.
This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Closing date: 1st December 2025
Applications for this role will be reviewed on a rolling basis, and interviews may be held before the closing date so early applications are encouraged.
REF-224 948
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Senior Videographer & Video Editor will lead the creation and management of engaging video content across multiple channels, including social media, fundraising campaigns, and branded content. This role requires strong storytelling, production, and editing skills to develop impactful content that resonates with diverse audiences and drives engagement.
About the Role:
- Shape and oversee the visual tone and identity of Muslim Aid’s video output.
- Work closely with senior management, fundraising, and programme teams to identify stories, campaigns, and opportunities for impactful video.
- Storyboard and record video content including needs assessments, thematical impact stories, staff/donor deployments, and fundraising challenges.
- Collaborate with Marketing and Fundraising teams to develop video strategies aligned with business goals.
- Support the day-to-day running of the video editing team, providing mentoring and technical guidance.
- Ensure all content is high-quality, audience-appropriate, and delivered at pace.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role
To be successful in this role, you will need:
- Proven experience as a videographer and video editor, ideally in a marketing or non-profit environment.
- Experience managing or mentoring junior editors or freelancers.
- Strong understanding of digital platforms, especially social media, and how to optimise video for each.
- Strong skills in video production, editing, and storytelling.
- Excellent time management with the ability to handle multiple projects and meet deadlines.
- Strong stakeholder management and interpersonal skills.
Why you should apply:
Join Muslim Aid as a Senior Videographer & Editor and bring powerful stories to life through engaging video content. You’ll lead on creating compelling visuals for our campaigns and digital platforms, inspiring action and strengthening our connection with supporters. If you’re passionate about storytelling and using your creativity to make a real difference, apply now and help us tell stories that make a lasting impact.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionYour Role in Our Vision
We’re looking for a proactive Finance Business Partner to deliver a high-quality, customer-focused finance partnering service. You’ll play a key role in supporting strategic and operational decision-making through expert financial insight, modelling, and analysis.
Key Responsibilities
- Act as a trusted partner to senior leaders supporting operating plans, strategic decisions, and identifying opportunities to maximise impact and value.
- Develop complex financial models, forecasts, and long-term plans challenging assumptions and enhancing understanding of financial risk.
- Design and deliver clear, insightful financial performance reports and commentary.
- Provide financial training to non-financial managers, empowering confident and informed decision-making.
- Build strong relationships across the organisation from budget holders to accounting operations with occasional national travel.
What You’ll Need
- Proven finance partnering experience in a complex or multi-division organisation.
- Excellent analytical skills with the ability to translate numbers into clear, actionable insight.
- Advanced Excel and strong financial modelling capability.
- Confident communicator with the ability to engage and influence non-financial stakeholders.
- Strong relationship-building and customer-focused mindset.
- A recognised accountancy qualification (ACA, CIMA, ACCA, or CIPFA) and degree-level education (or equivalent).
- Bonus points for experience in the charity or not-for-profit sector and a track record of driving continuous improvement.
Please see the full job description
Application Process
As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Please cite your preferred location.
Close date for applications: Sunday 2nd November 2025 (We reserve the right to close this advert early should we recieve a high volume of suitable applications. We strongly encourage early applications to avoid disappointment)
Salary: up to £55,000
Contract: Full time, perm
Based: UK Based with occasional travel into offices and hospices when required
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments.
Additional InformationMarie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are The Bike Project, a charity that collects second-hand bikes, refurbishes them and donates them to refugees and people seeking asylum in the UK. That brings better health, freedom and independence to people rebuilding their lives in the UK. That’s vital when many are living on less than £10 a week.
A bike links people to essential services, including foodbanks and legal advice, as well as the local community.
About Us
The Bike Project is an award-winning charity which refurbishes second hand bikes and donates them to refugees. We were founded in 2013 by, Jem Stein, after he struck up a friendship and found a bike for Adam, a Darfuri refugee who had fled his home in Sudan after war broke out.
The Bike Project has grown into a national operation with new CEO, hundreds of volunteers, a team of 20 committed staff, roadshows in different cities, an online shop and two workshops, one in the capital and one in Birmingham.
To date we have supported over 15,000 refugees and people seeking asylum by giving them a second-hand bike. In addition, we have supported hundreds through our programmes designed to build confidence and build friendships in the local community.
Duites and Responsibilities
This role will provide maternity cover for an initial period of 12 months, with the potential for a 1–2 month extension. It will focus on developing new corporate partnerships and managing relationships with our existing corporate supporters.The role holder will work closely with the Chief Executive and Head of Fundraising, Marketing and Retail to ensure a strategic approach to the development and management of relationships with our corporate partners, enabling us to maximise the potential from them.
As well as leading income generation, the post will develop current and new corporate partnerships, providing personalised stewarding journeys.
Skills and Qualifications
The ideal candidate will have extensive experience of securing income directly from corporates for charity, both winning and securing new partnerships as well as maintaining and developing existing supporters. They will be able to prioritise, manage pipelines, research, pitch and manage partnerships to increase their value.
Location
Hybrid, with one day a week working from our London (Brixton) office. Occasional travel required to Birmingham, evening or weekend work.
Benefits and Perks
As a small and agile charity, we thrive on creativity and are quick to implement fresh ideas. You’ll have the chance to witness the tangible difference your work makes through regular donation sessions at our London and Birmingham workshops.
At The Bike Project, we offer a fantastic benefits package, including:
· Extended family leave (eligibility requirements)
· 25 days of annual leave (Pro-rated)
· Access to the Reward Hub
· An Employee Assistance Programme
· A pilot scheme for a nine-day fortnight is currently underway
We warmly welcome applications from disabled and global majority candidates, as well as individuals with lived experience of the refugee or asylum system.
The Application Process
To apply, please submit a CV and a short cover letter. Interviews will take place in two stages. Shortlisted candidates may be asked to complete a short task. Closing date: 09/11
To apply for this position you must be able to prove your right to work in the UK.
Diversity, equity and inclusion are at the heart of what we value as a Charity. The Bike Project is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law.
Our hiring team are happy to support with any reasonable adjustments that are needed within the recruitment process.
To request an informal chat about the role please contact us using the contact form on our website.
Please note that applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Content & Copywriting Officer will involve developing engaging content for our social media channels, website blogs, and news section, as well as collaborating with the Search Engine Optimisation Officer to optimise copy for improved visibility and reach. You will play an important part in telling Muslim Aid’s story, inspiring our supporters, and helping to drive donations through impactful and well-crafted messaging.
About the Role:
- Develop compelling, engaging, and audience-focused content for social media platforms, blogs, news updates, and campaigns.
- Collaborate with the SEO Officer on the production of keyword-optimised copy for landing pages, appeals and campaign content.
- Develop storytelling pieces that highlight Muslim Aid’s projects, beneficiaries, and impact.
- Review written content for accuracy, consistency and alignment with Muslim Aid’s tone of voice and brand guidelines.
- Collaborate with the programmes, fundraising and communications teams to deliver content that supports appeals and organisational goals.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role
To be successful in this role, you will need:
- Proven experience in content writing, copywriting, or digital communications.
- Excellent writing, editing, and proofreading skills with attention to detail.
- Experience writing for social media, websites, and blogs.
- Excellent communication and interpersonal skills with the ability to liaise with a variety of stakeholders and employees at all levels.
- Strong research skills and ability to generate creative, compelling content ideas.
Why you should apply:
Join Muslim Aid as a Content & Copywriting Officer and use your creativity to tell stories that inspire change. You’ll craft impactful, optimised content that connects supporters to our mission and drives donations. If you’re passionate about storytelling and making a difference, apply now to help shape Muslim Aid’s voice and impact.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV and a portfolio of your work.
Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.
About the Role
Neuroendocrine Cancer UK is entering an exciting phase of growth and development. To make the greatest difference, we need to grow in a way that is structured and sustainable, and that’s where you come in.
We’re looking for our first Director of Operations: a strategic, hands-on leader who can turn vision into action and passion into plans. Working closely with our new CEO, you’ll ensure that our people, systems, and processes all work together to deliver effectively for the communities we serve.
This is a unique opportunity to shape the organisation’s future. You’ll combine strategic oversight with operational delivery across key areas including HR, finance, compliance, governance, IT, and organisational processes. As a senior leadership team member, you’ll strengthen internal systems, support staff and make sure day-to-day operations align fully with our mission, values, and strategic goals.
Ultimately, you will help build the strong foundations and infrastructure that enable Neuroendocrine Cancer UK to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.
About the Charity
We are Neuroendocrine Cancer UK. We exist to address the unmet needs voiced by the neuroendocrine cancer community, supporting patients and their loved ones with the physical and psychological burden of neuroendocrine cancers. Through awareness, research, better funding and support, we can give our community the attention it deserves
Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer.
We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.
Key Responsibilities
- Operational Oversight and Delivery
- Lead and manage a small in-house operations team (2 staff members) and oversee the work of external consultants as required to deliver operational plans aligned with strategic goals.
- Drive the successful delivery of existing services, overseeing day-to-day operations, ensuring services are delivered efficiently and to a high standard while supporting the implementation of new initiatives and improvements.
- Ensure systems and processes are fit for purpose and support delivery of strategic goals.
- Management and maintenance of the Salesforce system.
- Maintain oversight of service development, ensuring it reflects user feedback and sector innovation (with Directors/Managers).
- Lead audits and evaluations to ensure service effectiveness and continuous improvement.
2. Governance and Compliance (working with CEO)
- Maintain compliance with all relevant legislation, including safeguarding, data protection, and health & safety.
- Develop and oversee policies and procedures that uphold good governance, safeguarding, GDPR, digital governance, and ethical standards.
- Act as Designated Safeguarding Lead (DSL) and Data Protection Officer (DPO).
- Provide assurance to the CEO and Board on compliance and operational risk.
3. Financial Stewardship and Operational Management
- Support the CEO in ensuring financial sustainability.
- Oversee day-to-day budgeting, financial reporting, and grant management.
- Ensure timely processing of payments, payroll, and contracts.
- Support income generation through sound financial planning and operational oversight.
- Review all processes, procedures & delegations and suggest updates as necessary.
4. People and Organisational Development
- Support the CEO to recruit and induct staff.
- Work with CEO to oversee HR matters including performance management (with HR support).
- Prioritise staff wellbeing, engagement, and professional development.
- Support the CEO in succession planning and building organisational resilience.
5. Service Quality and Improvement
- Work with relevant management team to ensure high-quality service delivery aligned with user needs and feedback.
- Monitor performance and report on impact to CEO and trustees.
- Drive operational improvements and support the development of new initiatives.
6. Insight, Data, and Continuous Improvement
- Collect, analyse, and report operational data to support decision-making.
- Oversee monitoring, evaluation, and audits to ensure accountability and learning.
- Support research and innovation projects by ensuring operational systems are robust and effective.
- Work with the board & CEO to review all processes, procedures & suggest updates as necessary.
Person Specification
About you
You’re an experienced operational leader who thrives on making things work — strategically, efficiently, and with people at the heart of it all. You know how to turn plans into action and are equally comfortable shaping systems, managing budgets, or guiding a team through change.
You bring strong leadership experience, a deep understanding of good people management practices, and sound knowledge of compliance, safeguarding, and data protection. You’re confident managing financial systems and overseeing budgets, and you know how to balance strategic thinking with hands-on delivery.
You’re at your best in collaborative, purposeful environments — someone who communicates clearly, builds trust, and helps others do their best work. You’re also pragmatic and calm under pressure, able to bring clarity and stability as the organisation grows and evolves.
Above all, you’re motivated by purpose. You share our commitment to the mission and values of Neuroendocrine Cancer UK, and you want to use your operational skills to help an organisation with real impact go even further.
Essential
- Proven experience in operational leadership and management
- Strong knowledge of people management practices, compliance, safeguarding, and data protection.
- Experience of managing budgets and overseeing financial systems.
- Strong line management and team development, with the ability to lead staff and volunteers.
- Excellent communication and organisational skills.
- Ability to balance strategic thinking with hands-on delivery.
- The ability to lead through change and embed new ways of working effectively.
- Commitment to the mission and values of the charity.
Desirable:
- Experience in a small charity or nonprofit organisation.
- Experience of charity governance
- A relevant qualification in safeguarding, HR, or data protection
- Experience managing Salesforce or similar CRM systems
Why Work With Us?
- Be part of a small, passionate, and values-driven team making a tangible difference.
- Shape the future of the organisation at a pivotal stage of growth.
- Take on a broad and varied leadership role with the chance to influence across all areas.
- Receive support for professional development, training, and personal growth.
- Enjoy a remote and flexible working environment.
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
We are looking for a Sector Development Lead to drive growth and impact in the primary education sector at a pivotal moment for the Leadership Skills Foundation.
This newly created role comes at an exciting time: we’re expanding our programmes, deepening partnerships, and rolling out a refreshed brand.
You’ll play a key role in helping us reach more young people and maximise our impact.
As Sector Development Lead, you’ll lead income generation and customer growth in the primary sector. From designing integrated sales and marketing strategies to delivering outreach and events, you’ll champion our offer and act as a trusted sector voice - shaping offers that meet the needs of schools, empower learners, and delight our customers.
We’re seeking someone with experience in sales, sector development, or programme growth, with a proven ability to achieve ambitious targets. You’ll bring creativity and confidence in delivering outreach campaigns across both digital and in-person channels, underpinned by a strong understanding of the UK education system, particularly with insight into the primary sector.
Thriving on building relationships and influencing stakeholders, you’ll use data and insights to inform decisions and adapt approaches. Alongside these skills, you’ll be a collaborative team player and a compelling storyteller, able to balance strategic thinking with hands-on delivery as well as passion for creating meaningful opportunities for young people.
If you’re an experienced development professional who thrives on spotting opportunities and delivering results, we’d love to hear from you.
Role purpose:
Drive the growth of the primary education sector, leading on centre acquisition, income generation, and customer experience.
Develop and deliver integrated sales and marketing strategies, including digital lead generation, network development, key segment outreach, and data-led campaign planning.
Act as the sector lead, using insight to shape positioning, monitor market maturity, and influence internal and external strategy for long-term impact.
Key responsibilities:
Planning
Shape and deliver the Primary Sector Development Plan.
Sales & growth delivery
- Drive income and centre growth targets across all relevant programmes.
- Develop tailored acquisition and conversion strategies by segment, including cold outreach, warm lead nurture, events, and campaigns.
- Track and report against sector income targets, centre growth metrics, lead conversions, and ROI using dashboards and data analysis.
Marketing and lead generation
- Design and test sector-wide digital campaigns in collaboration with marketing teams and, where relevant, external agencies.
- Manage audience segmentation, personalised journeys, email marketing, and paid social media campaigns targeting school leaders, MATs, and parents.
- Plan and deliver events related to the Primary sector and represent the organisation externally when required.
- Contribute towards content strategy across case studies, impact stories, webinars, and sector PR/editorial opportunities as required.
Customer Experience (CX) & retention
- Lead on sector-specific centre onboarding, retention strategies, and cross-sell pathways.
- Be responsible for mapping and reviewing the customer journey, reducing friction for customers, and removing internal barriers.
- Develop Customer Experience led comms plans to ensure consistent, high-quality touchpoints that support relationship building and long-term value.
Collaborate across teams and support innovation
- Contribute to team planning meetings, training sessions, and department-wide initiatives.
- Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
- Be an engaged member of the Engagement and Marketing Directorate and carry out any other reasonable duties as requested by the Head of Business Development.
Skills, experience, and knowledge
Essential
- Proven experience leading sales, sector development, or programme growth.
- Experience in designing and delivering multi-channel marketing or outreach plans, ideally across digital and in-person formats.
- Demonstrable success in achieving income and acquisition targets within a complex stakeholder environment.
- An understanding of education systems in the UK, particularly the primary sector.
- Experience of working on your own initiative, taking a pro-active approach to your work.
- Strong communication and interpersonal skills.
- High level of presentation skills to external stakeholders.
- Experience of data management and analysing insight to inform decision making.
- An ability to network, influence and build relationships with key stakeholders and customers.
- Collaborative mindset with the ability to build strong working relationships across teams
- Ability to use Microsoft Office programmes comprehensively to support customer interaction and information presentation.
- An ability to prioritise your workload and focus on importance of tasks.
Desired
- Experience with campaign management tools and marketing platforms (e.g., HubSpot, Mailchimp, Google Ads, LinkedIn Campaign Manager).
- Experience working directly with or selling into primary schools, MATs, or local authorities.
- Strong understanding of the UK primary education landscape, including MATs, independent schools, and local authority priorities.
- Understanding of education inspectorate frameworks, and how they impact school decision-making.
- An understanding of awarding body function and responsibilities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We're looking for a proactive and organised Direct Marketing and Fundraising Officer to support our Public Fundraising team. In this varied role, you'll help deliver engaging fundraising campaigns, manage supporter journeys, and ensure our fundraising efforts run smoothly.
You'll also provide key administrative and project support to the team and the Director of Fundraising and Marketing, with the chance to develop your skills in digital fundraising, data reporting, and campaign coordination. If you're detail-oriented, a great communicator, and passionate about making a difference — we’d love to hear from you!
***Please download the job description for full details***
About You
You are a highly organised and detail-oriented individual with proven administrative experience in a fast-paced environment. You’ll be a confident communicator with strong written and verbal skills, able to draft professional documents and liaise effectively with internal and external stakeholders. Proficiency in Microsoft Office, digital collaboration tools and CRM systems is essential. You’ll also have good numeracy skills and experience maintaining financial records. A natural team player, you’ll be adaptable, able to prioritise a demanding workload, and remain calm under pressure — particularly during emergency fundraising appeals.
Key responsibilities:
· Assist in the coordination and delivery of public fundraising activities during emergency appeals, including managing content and materials, liaising with member agencies, and supporting with reporting and updates for senior stakeholders.
· Provide high-quality administrative support to the Fundraising and Marketing Director and wider team, including diary management, meeting coordination, minute-taking, and general team logistics.
· Help develop and deliver fundraising materials across direct marketing and digital channels, gather content, and ensure assets are approved and shared with key stakeholders.
· Maintain and update fundraising budgets, process invoices, and support post-appeal reviews with external suppliers and partners.
· Contribute to digital activities by supporting basic analytics, user journey testing, and content creation for platforms like YouTube, Instagram, and TikTok, with opportunities to take part in digital innovation workshops.
What We Offer
- Flexible working hours (outside of appeal periods)
- Hybrid working model (some mandatory office days during appeals)
- 25 days annual leave, increasing with service
- Healthcare Cash Plan (value ~£1,660/year)
- Pension contribution (3%, rising to 8% post-probation)
- Wellbeing and mental health support
- Access to Wellhub, discounts, and ticket schemes
- Season ticket and hardship loans (post-probation)
- Cycle to Work and Car schemes (salary sacrifice)
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during
We encourage early applications and may hold interviews before the deadline.
We are also unable to support applications for our vacancies if you do not have the right to work in the UK.
The client requests no contact from agencies or media sales.
Practice Development Officer
We are looking for a Practice Development Officer to support the design and delivery of projects that influence local leaders and commissioners to improve the availability of evidence-based support for families across early family help and children’s social care.
If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!
Position: Practice Development Officer x 2
Location: London/hybrid
Hours: Full-time, 35 hours/week
Salary: £46,125- plus generous benefits
Contract: Fixed term until March 2027
Closing Date: 9th November
The Role
The organisation supports local areas to use evidence to improve their services and outcomes for children and families. The Practice Development Officer will be part of a team who work with local leaders to support their decision making about how to increase the availability of services and approaches which have evidence of improving child outcomes.
As Practice Development Officer, you will support work that helps local services for children and families use evidence more effectively across Family Hubs, Family Help, and statutory social work. You will contribute to projects aligned with Foundations’ priority areas, including domestic abuse, supporting parenting, strengthening family networks and relationships for care experienced children.
Your tasks will include organising and coordinating activities that support service improvement, designing and delivering learning sessions to build skills and confidence in using evidence, supporting the generation of new evidence to understand what works, and working with national organisations to promote the wider use of evidence in practice.
About You
We are looking for someone with an in-depth understanding of UK policy, legislation and practice relating to children’s services, including how this responds to the needs of vulnerable and disadvantaged groups.
You will have experience of:
- Practice in children’s social work and/or early intervention services
- Co-ordinating projects for service improvement or practice development in a relevant sector, for example local authority children’s services, health, or NHS
- Translating complex information into practical messages, advice, and tools.
The Organisation
This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focusing on using and championing high-quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success.
Benefits include:
- 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance
- Up to five days carers’ leave, in a 12-month period, three days paid
- Paid compassionate leave
- Enhanced sick pay
- Enhanced parental leave and pay
- 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment
- Employee Assistance Programme with 24/7 counselling, legal and information line
- Unlimited access to 24/7 GP
- Mental health support
- Life cover at x4 annual salary
- Bike to work scheme.
The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed.
Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees? People are at the heart of everything we do. It’s vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.
You may have experience in other areas such as Practice Development Advisor, Social Worker, Key Worker, Early Intervention, Early Intervention Officer, Childrens Service, Project Manager, Public Health, NHS.
This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. #INDNFP
There will also be two drop-in sessions to find out more about the role:
- Tuesday 21 October, 3:30 – 4:15
- Wednesday 29 October, 4:00 - 4:45
To register to a drop in session please see our job pack to register. Please note that you will only need to attend one drop in session
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the Bury area.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: S11325 Stroke Support Coordinator
Location: Home-based, Bury. However, regular travel will be required as part of this role (will include team meetings and other work-related meetings)
Hours: Part-time, 28 hours per week
Salary: Circa £21,900 per annum (FTE circa £27,435 per annum)
Contract: This is a fixed-term contract until 31 March 2026. Services are contracted and there is currently funding for this contract until 31 March 2026. Continued funding beyond this period is subject to future contract renewals and cannot be guaranteed.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 30 November 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 15 and 16 December 2025. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.
A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service.
The Stroke Support Coordinator will:
- Support new stroke survivors and their carers from hospital discharge into the community.
- Provide personalised information, advice and support.
- Support clients to make informed lifestyle changes that will help them to prevent further strokes.
- Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.
About You
The post holder will have experience/background in:
- A caring profession, ideally with experience in supporting people with disabilities.
- Setting up and running support groups.
This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Support Coach
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Night Support Coach
Location: Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access.
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 20:00 - 09:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may need to be flexible on these hours as per service requirements.
About the Role
We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the night shift on a rolling rota. You will play a key role in supporting our residents who have left prison and are based within a residential setting to reintegrate into the community. You will develop and engage with our residents to produce tailored support plans which support their individual needs in successful rehabilitation and reintegration within the community. You will identify their needs, goals and skills, and then support and motivate them to achieve their potential. The service holds a strong focus on public protection and effective risk management.
Key Responsibilities include:
- Ensuring the safety and wellbeing of residents and participants at all times
- Engaging with residents throughout the night, ensuring they are adhering to their license conditions. This may include planning activities to engage with them such as movie nights, games nights, and other activities applicable
- Be a valued and reliable member of the team on the night shift, completing handovers for day colleagues for a seamless service
- Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
- Focusing on empowering our residents to take control over their lives and meet their personal goals
About You
We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will have an understanding of criminal justice settings and will have the ability to build meaningful rapport with others who have multiple and complex needs and backgrounds. We look for adaptability, proactiveness, and confidence within your own skillset and ability to drive meaningful impact. We also look for:
- Understanding of the housing and social needs of people with multiple and complex needs
- Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
- Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 10th November.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
The client requests no contact from agencies or media sales.
Role Purpose: Carry out actions in support of the strategy set out in the Business Plan. Key responsibilities include: Strategy and Business Development and to lead the fundraising effort MAIN DUTIES AND RESPONSIBILITIES
· Work with the Board of Trustees to develop the overall Business Strategy
· Lead the Fundraising programme, with a target income of £100,000 + per annum new funds
· Manage relationships with other 3rd party organisations operating in adjacent healthcare sectors
· Working with the Clinical Consultant, open 5 new Leg Clubs per annum, maintaining a prospective list of 10-20 potential new launches at any one time
· Work with existing and prospective Leg Clubs to understand the NHS landscape both to facilitate growth and to support existing clubs
· Develop relationships with existing Leg Clubs
· Support the Educational Programme of the Lindsay Leg Club Foundation REPORTING
· Produce a monthly activity report
· Report to Board of Trustees at the Quarterly Board Meetings
PERSON SPECIFICATION
1) Experience of 3rd Sector Charity organisations
2) Demonstrable Fund Raising experience
3) Strong interpersonal skills to be able to liaise with different stakeholders
4) Experience in dealing with the NHS and/or healthcare market more generally
5) A genuine interest to support better physical and mental healthcare provision for older people
GENERAL
This is a Sole Trader position which means that the individual must provide their own laptop/computer, phone etc. Appropriate expenses will be reimbursed. This role description is not exhaustive and the successful candidate may be asked to undertake additional appropriate duties as required.
TRAVEL
The role will require regular travel. The post holder must possess a driver’s license and ensure own vehicle is in good clean good clean working order and suitable for the task. The postholder will be reimbursed travel expenses in accordance with the Foundation’s Expense Policy. ABOUT The Lindsay Leg Club Foundation was established in December 2004 with the main objective of facilitating and managing the co-ordinated growth of the network of the Leg Clubs and to provide the Clubs with any information and support that they may require. The Foundation achieved charitable status in September 2005, Charity Registration Number: 1111259. Individual Clubs are members of the central Foundation and operate according to the Lindsay Leg Club Model. The model is set out in a practical Handbook which details how Clubs can be established. It includes guidelines on the four key elements of the model, procedures, policies and standards.
The client requests no contact from agencies or media sales.
We're looking for someone who is committed to taking our supporters on journeys which inspire them to help people living in extreme poverty fulfil their God-given potential. Is that you?
Our vision is to see people freed from poverty, living transformed lives, and reaching their God-given potential. To make that vision a reality, we are growing a global community of people who want to tackle extreme poverty, and who will be invited to give, pray, campaign, volunteer and make lifestyle changes, partnering with Tearfund in this vision.
As Marketing Executive - Supporter Journeys, you will be responsible for the delivery of supporter journey activity, planning and executing individual and church supporter journey activities across various channels, including direct mail, telephone, and digital.
Do you have the following experience?
- Delivering marketing/supporter engagement campaigns across multiple channels including direct mail, email and telephone.
- Knowledge of CRM systems and how to use data to design and monitor performance
- Project managing efficiently and communicating clearly with multiple stakeholders
- Monitoring and evaluating campaigns and adopting a test and learn approach
Do you have the following skills?
- Ability to see through projects from start to finish
- A flexible approach to your work, showing agility to adapt and make changes if required
- Highly collaborative
- Ability to influence and work alongside senior stakeholders
- Strategic thinking, and desire to drive forward new ways of doing things.
If that's you, we'd love to hear from you!
Hybrid working: This role is eligible for hybrid working and you will be required to work from Teddington's Tearfund office and from your home by agreement with the line manager. This currently means around 2 days per month working from the Teddington office, with the rest worked from home.
This a full time role 35 hours per week, flexible working patterns may be considered.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
All applicants must be committed to Tearfund's Christian beliefs
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Location: Remote with travel across the UK.
About the role
It’s an exciting and important time for our charity as we work to help more people out of homelessness and poverty as part of an ambitious strategy.
The newly created role of Federation Development Lead will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.
The principal responsibility will be to support our ambition to become a best practice national body, responsible for leading on and supporting the development of key projects within Emmaus UK and the wider federation.
This will include providing leadership to support Emmaus communities across the UK to prepare and respond to the introduction of the Supported Housing (Regulatory Oversight) Act, you will require an understanding and commitment to best practice and legislative requirements related to the provision of supported housing, with the ability to translate regulatory requirements into user friendly support, training, guidance and policies and procedures
The role will also provide a critical role in the implementation and delivery of Emmaus UK’s ambitious plans to seek registration as a provider of social housing. You will provide the project management and technical skills required to support the successful delivery of the application process, ensuring that risk and regulatory requirements are considered and acted upon at each stage, maintaining strong communication with key stakeholders externally and across the federation.
As the Federation Development Lead, you will have the opportunity to make a significant impact on the growth and development of the Emmaus movement within the UK, contributing to a culture of continuous improvement, and supporting the overall success of the federation. Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of developed initiatives.
Working with the Director of Partnerships and Federation Development and wider Senior Leadership Team, the role will be central to the delivery of strategic objectives related to the development of the movement.
About Emmaus UK
We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
Emmaus is a unique, secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work in a social enterprise and a sense of belonging.
There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales. Collectively the Emmaus federation supports more than 1,000 people with experience of homelessness.
How To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us. The email address is in the Application Pack with applications needing to be submitted by 9am on Thursday 13th November 2025.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Thursday 27th November 2025. Second interviews to be held on Friday 5th December 2025.
If you would like to arrange an informal discussion about the role, please email us. Email address can be found in the Application Pack.
The client requests no contact from agencies or media sales.
