Service manager jobs in Nottingham, nottinghamshire
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Our client is a dynamic, passionate charity, committed to improving the lives of children across the UK. They currently run over 100 local services that help thousands of young people who desperately need support, as well as campaigning to change laws and policies to make children’s lives both happier and safer. They are now looking to recruit a Service Manager to oversee their Safe Zones Emotional Health and Wellbeing Service in Greater Manchester.
Safe Zones provides short-term step-down crisis support to young people experiencing mental health crises, offering a safe and supportive environment. As Service Manager you will lead and coordinate the delivery of mental health early help services across Greater Manchester, ensuring all aspects of service delivery for children and young people are delivered safely, effectively and to a consistently high standard in line with contractual requirements.
To apply for this role, you will have significant experience of working with young people who may be struggling with their mental and emotional health and will have sound knowledge of the barriers faced by hard-to-reach young people when accessing early help. You will have demonstrable experience of supporting frontline staff and will have knowledge of local mental health support agencies in the area. You will also have a strong understanding around current legislation, policy, procedures, and issues relating to the safeguarding of children and young people
In order to apply please initially submit your CV in the first instance. Should your experience be suitable, we will then arrange a suitable time to brief you on the role.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Victoria Savva at Prospectus.
Please note this is initially a fixed term contract until June 2027, covering maternity leave.
Recruitment Agency 
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Thank you!
Job Title: Deputy Service Manager
Location: Derby City (on-site role)
Salary: £36,565.90 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Deputy Service Manager to support survivors who have been impacted by domestic abuse. We are recruiting for a Deputy Service Manager who is passionate about supporting survivors who are impacted by domestic abuse. In this role you will provide line management and support to community-based staff who support survivors of domestic abuse across Derby City. This will include providing supervision on complex casework, overseeing operational emergencies and ensuring high standards of casework.
The Deputy service manager willjoin our management team toassist the service manager in the delivery and development of high-quality support to survivors accessing our community-based services in Derby City. In this role you will ensure the smoothrunning of high-quality service to support survivors of domestic abuse. This will include managing staff teams to ensure effective advocacy is provided to survivors who are at medium/standard risk and their children.
A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive outreach service
Suitable candidates must have proven experience of providing direct emotional and practical support, and of managing case work. In addition, you must have experience of managing and motivating staff, knowledge of domestic abuse issues, experience of providing support to survivors, and experience of working in community-based services
As a member of the management team, you will be required to participate in an out-of-hours on call service, on a rota basis, responding to out of hours emergencies.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 1 September 2026
Interview Date: 8 and 9 September 2026 - The interview will be in person – venue to be confirmed at interview invite stage
The client requests no contact from agencies or media sales.
Thank you!
Advice Service Manager
Do you have a passion for helping people and a solid understanding of the current welfare benefits system? Do you have excellent Microsoft Excel skills (to efficiently manage, analyse and visualise data)?
We're looking for highly motivated, committed and experienced individual to join the existing Management Team as an Advice Service Manager.
If this sounds like you, then apply today!
Position: Advice Service Manager
Location: Chesterfield or Ilkeston (hybrid mix of home and office working)
Salary: £36,887.00 per annum, pro rata
Hours: Full-Time (37 hours per week)
Contract: Permanent
Closing Date: 31st August 2026
About the Role
In this role you will take the lead on managing assigned advice services, projects and the staff working on these, as well as contributing to the running of the wider organisation and working in collaboration with Service Managers and Supervisors. You will be responsible for monitoring and improving the performance of the services, including oversight of KPIs and quality metrics.
Main areas of responsibility include:
- Service Management
- Performance and Quality
- Stakeholder Engagement and Development
- Data, Reporting, and Compliance
- Staff and Team Leadership
- Training and Development
- Teamwork and Relationships
There is flexibility in this role which allows for some irregular shift patterns and remote or home working where appropriate, as well as travel to the offices when required.
We welcome and encourage applications from people of all backgrounds. The organisation is proud to be a Disability Confident Employer and hold the Derbyshire LGBT+ Rainbow Accreditation.
About You
We are looking for someone with strong and wide-ranging advice knowledge, an understanding of the holistic services offered by the organisation, and the ability to thrive in a fast-paced environment.
The ideal candidates will have:
- Excellent communication skills
- A non-judgemental, empathetic approach to people
- Strong IT and digital skills, with the ability to learn new systems quickly
- Strong, demonstrable Microsoft Excel skills with the ability to efficiently manage, analyse, and visualise data
- A commitment to working to performance targets and KPIs
- A solid understanding of the current welfare benefits system
With experience of:
- Managing, recruiting, motivating, and developing staff.
- Supervising or managing an advice service or project.
- Monitoring and managing performance against quality standards and KPIs.
- Using case management systems and producing performance reports.
- Leading teams, prioritise workloads, and make decisions in a high-demand environment
About the Organisation
Join a local charity that provides free, confidential, independent and impartial advice to everyone across Amber Valley, Chesterfield, Derbyshire Dales, Erewash and High Peak.
This advice can help people find a way forward with their problems, whoever they are, whatever the problem.
What is on offer:
The charity offers a comprehensive benefits package that supports your wellbeing, work-life balance, and professional growth:
- Generous annual leave: 35 days per year (pro rata), including all bank holidays and Christmas
- Buy/sell leave scheme: Flexibility to buy or sell up to one week of leave each year (pro rata)
- Employee Assistance Programme: Includes wellbeing support, free counselling, and lifestyle perks
- Contractual sick pay: depended on length of service
- Long service rewards: Extra leave and gift cards after five years of service and beyond
- Workplace pension: Auto-enrolment into our pension scheme
- Hybrid working: the option to work from home, if it works for you and for the team
Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of Right to Work. Please note that the organisation does not hold a sponsor licence.
Other roles you may have experience of include Welfare, Benefits, Housing, Welfare Advisor, Benefits Advisor, Housing Advisor, Welfare Officer, Benefits Officer, Housing Officer, Advice, Advisor, Caseworker.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
