Service manager jobs in shepton mallet, somerset

Legacy Manager (Maternity Cover)

Role Summary:

As part of the Major Gifts and Planned Giving team, this role is responsible for managing a caseload of approximately 80 legacy estates, including pecuniary, specific, residuary and life interest estates. The Legacy Manager will also assist the team with legacy enquiries and pledges, supporting donors on their legacy journey, as well as managing PETA’s free will services.

Position Objective:

• Ensure that gifts in wills to PETA are handled appropriately, sensitively and efficiently, maximising legacy income to support PETA’s mission to protect animals.
• Effectively communicate PETA’s mission to potential legacy supporters, and deal with enquiries from supporters in a timely manner.

Term of Employment:

Fixed-term, maternity cover

Hours of work:

Full-time (part-time hours considered)

Reports To:

Director, Major Gifts and Gift Planning

Salary:

£29,000 - £34,000

Location:

Remote in mainland UK

Primary Responsibilities and Duties:

Augustus Club

• Administer legacies in a professional and approachable manner, to include correspondence with solicitors and other interested parties
• Maintain departmental information, files, and records related to legacy estates
• Act as the point of contact and grow and mature relationships with stakeholders and external groups in order to attain information needed to carry out the role
• Work with various stakeholders on contested legacies, collaborating with other charities where needed
• Be able to communicate to supporters how important and desirable legacies are to PETA
• Respond to enquiries and requests for assistance from Augustus Club members and planned-giving prospects
• Document pertinent information about planned-giving members for the purpose of enhancing and building relationships
• Remain current on estate-planning practices as well as fundraising techniques and methods used in the non-profit sector, attending professional training seminars as needed
• Keep up to date on probate and tax laws, informing the team of any changes

Other

• Maintain a clear understanding of – and the ability to articulate – PETA's objectives as well as details about specific global PETA programmes
• Assist in the training of new major gifts and/or planned giving assistants
• Maintain and expand knowledge of relevant departmental software (e.g. Revolution Online, ResearchPoint, Raiser's Edge, and Convio) in order to improve communication with donors
• Assist with the preparation and proofreading of mailings
• Perform any other tasks assigned by the supervisor
• Maintain strict confidentiality at all times

Qualifications:

• Minimum of one year of planned-giving or other development experience
• Excellent written and verbal communication skills
• Thorough knowledge of animal rights issues and PETA campaigns
• Demonstrated exceptional attention to detail
• Demonstrated ability to prepare professional business communications
• Proven ability to organise and manage multiple projects simultaneously and effectively
• Proven ability to use initiative and work independently
• Proven experience in legacy fundraising and administration
• Ability to insert files into databases using high levels of precision and attention to detail while maintaining confidentiality
• Commitment to PETA's objectives
• Adherence to a vegan lifestyle strongly preferred

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.

Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing.

To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester. 

The Role: We are looking for someone with a strong track record in financial management and compliance, who is particularly motivated to join Khulisa because of a deep commitment to our mission – supporting the wellbeing and mental health of young people.

The post holder will be required to work from home permanently but be willing and able to easily travel to various locations as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.

To apply: Application is through Charity Jobs. To apply, please submit a CV and a Cover Letter (no more than two sides of A4), clearly demonstrating how your skills, experience and potential meet each of the criteria listed under ‘Abilities/Experience’ and ‘Knowledge/Skills’ in the person specification. Shortlisting will be based on how well you meet these criteria, so please provide specific examples wherever possible.

Please download the attached Job description to read more. We look forward to recieving your application!

Diversity, Equity and Inclusion We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential

Role: Business Development Manager
Salary: £42,000
Location: Wherever you are in the UK! We are more interested in your passion than your postcode because we want the best people to come and work for SignHealth. Occasional travel will be required
Hours: 37 hours per week, Monday-Friday
Report to: Head of Business Development

Closing date: 29 May 2025

About the role

SignHealth is a passionate and unique deaf-led charity, committed to creating a future where there are no barriers to good health and wellbeing for deaf people. 

Our work is varied and aims to promote easier access to healthcare and information. We partner with the NHS and other services and take on projects, carry out research, and raise awareness. We also deliver our own services to reach deaf people in our shared language (BSL) in their moment of need, through domestic abuse support, therapy, advocacy and residential services. 

As Business Development Manager, you will drive SignHealth’s growth by securing funding and building partnerships with government bodies, statutory funders, and key partners. Your work will help expand deaf-led services in mental health, domestic abuse, social care, and children and young people’s support.  

You will identify new funding opportunities, craft compelling bids and tenders, and support service sustainability through strategic development. Working closely with internal teams and external stakeholders, you will play an essential role in helping SignHealth thrive and deliver vital support for deaf people.  

Your key priorities will include: 

• Increasing bid capacity within the Business Development team to obtain more funding.  
• Supporting the growth of SignHealth’s commercial consultancy services.  
• Assisting in the business development of our social care services.  

You will be involved in income generation, identifying and pursuing funding opportunities from statutory bodies, government contracts, and commercial sources and assisting in monitoring the performance of secured contracts and funding agreements. You will represent SignHealth at events, foster strategic partnerships, and strengthen relationships with funders and stakeholders.  

Do you have proven track record in securing income from government and statutory bodies? 

Do you have demonstrated success in leading proposals, tender bids, or grant applications? 

Do you have strong project management, relationship management and stakeholder engagement skills?  

Why choose SignHealth?

We will work alongside you during your career with SignHealth to maximise your full potential with training and development to help you become the best you!

Working with your line manager you will receive an in-depth induction to give you great insight into our charity and what we do.

You will find out the role you will play in helping SignHealth deliver its mission.

Join our learning pathway with BSL, we offer paid training and development to further your BSL knowledge.

Wellbeing is at the heart of everything we do! It’s not just about our clients, it’s about you too.

Being a SignHealth employee you will also receive:

• 25 days holiday per year plus bank holidays (pro-rata)
• 2 wellbeing days per year (pro-rata)
• Company’s pension scheme with Standard Life from your first day of employment. Employer contribution amount: 6% of your salary, minimum employee contribution of 5%
• Eye care vouchers
• 5 days per year of paid study leave (CPD) (pro-rata)
• Expenses policy which allows payments for items when working away from home
• 2x salary life assurance scheme (death in service)
• Fully funded BSL training
• Sick pay policy
• Equipment and furniture desk/ chair to work from home.
• Refer a friend £200 voucher for both the referee and referrer!

To Apply

If this sounds like a position you would be interested in, please apply today!

To apply, please use our online application form.

We positively encourage applications from deaf people, disabled people, people of colour and people from the LGBT+ community. We will support all applicants along the journey of our recruitment process.

Offers of work are subject to: DBS check, Right to Work checks, satisfactory references and Medical Health clearance.

About Twins Trust

Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.

Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs. 

Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.

Community Fundraising Manager

This is an exciting opportunity to join an ambitious and talented fundraising team

We are looking for an experienced Community Fundraising Manager to join our small and friendly fundraising team. You will be responsible for driving our strategy for Community Fundraising, Individual/Regular Giving and Events. With a database of around 100,000 registrants and 15,000 members, these existing income streams have lots of great potential. We have amazing fundraisers in our community who take on challenges like the London Marathon, London to Brighton bike ride, or their own swimming challenge and there’s lots of great potential amongst our supporters, including our committed members and regular givers.

Contract:  Permanent
Hours:  30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £31,000 - £33,000 (pro rata)
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to events will also be required.
Closing date: midnight on Friday13th June
Interview dates: First-round interviews will be held on a rolling basis

Purpose of the role

• Grow a successful existing income stream (Fundraising Events and Regular Giving) and develop and grow a comparatively new income stream (Community Fundraising and Individual Giving) for Twins Trust. You will do this alongside other fundraisers in the team and with support from a Fundraising Officer.
• Lead and develop a multi-year strategy for growing our Community and Events programmes, with a well-planned calendar of events throughout the year covering different themes and geographies.
• Lead the strategy for our Individual/Regular Giving programme
• Lead on the creation, planning and delivery of a new Twins Trust owned mass participation fundraising event
• Provide strategic support and guidance to our Fundraising Officer to implement the annual raffle, ongoing Lottery programme and Individual Giving programme.
• Work closely with other teams across Fundraising, Membership and Communications to spot opportunities to maximise income and drive new projects forward
• Provide exceptional relationship management and stewardship to fundraisers in our community to make them feel appreciated, maximise income raised and encourage repeat fundraising

Ideal candidate

The ideal candidate will have demonstrable experience of developing and implementing a strategy for Community They will be able to demonstrate how they have delivered one or more of these income streams and grown these programmes significantly, providing excellent stewardship to fundraisers.

Person specification

Essential

• Significant experience of leading a 6 figure multi-year community fundraising strategy including forecasting and monitoring income and expenditure
• Experience of leading community, events, or Individual/Regular Giving fundraising - taking ownership and achieving growth in scale and income
• Experience of creating and delivering a new medium to large scale (£25k plus) fundraising event, maximising all commercial opportunities within it
• Excellent relationship building skills
• Ability to manage several projects at the same time
• Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
• Excellent communication skills and attention to detail
• Able to collaborate with a team of various disciplines or work independently as required
• Strong IT skills, including SharePoint and advanced Excel
• Enthusiasm for the issues we work on

Desirable

• Working understanding of admin processes relating to fundraising
• Understanding of digital marketing
• An understanding of GDPR in relation to fundraising

Community Project Lead 

• Two-year fixed term, full-time (35 hours per week) or part-time (minimum 21 hours per week considered), £28,000 – £32,000 per annum depending on experience (pro rata if part-time)  
• Remote or office-based. Occasional visits to IPSEA’s office in Takeley or a London venue required. This role will also include frequent travel to meet with community partners. 

Do you have experience working with under-served communities and leading impactful outreach projects? Are you passionate about improving access to support for families of children and young people with special educational needs and disabilities (SEND)?

IPSEA is the leading charity in the field of SEND law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.

We are looking for an experienced and motivated Community Project Lead to join our team and lead the development of our advice services for under-served communities. This two-year, fixed-term role is a key part of our strategy to reach groups who may not traditionally engage with IPSEA’s support - including children and families with English as an additional language, cared-for children (children in care), migrant children, detained children, and Gypsy, Roma and Traveller communities.

The project builds on a detailed scoping exercise we’ve recently completed, which involved working closely with a wide range of charities and organisations that support these communities. The resulting report outlines the barriers they face, and will form the foundation for this project and directly inform the work you will lead.

What you’ll do 

• Design and develop pilot advice services that are tailored to the needs of under-served communities, using findings from IPSEA’s research 

• Build and maintain strong relationships with community groups, charities and service providers to co-produce accessible services 

• Collaborate with IPSEA’s advice, legal and policy teams to address the barriers these communities face in accessing SEND legal advice 

• Contribute to and share outreach materials, training resources and toolkits to support families of under-served communities and empower local advocates 

• Plan and lead workshops, focus groups and community events to raise awareness, gather feedback and enhance service delivery 

• Monitor and report on project outcomes and impact, providing regular updates to IPSEA staff and stakeholders 

You can work remotely or from IPSEA’s office in Takeley, with frequent travel required for essential meetings and community engagement.

If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, and would like to use your skills to improve access to vital advice and support, we would love to hear from you.

Visit our website to download a recruitment pack and application form.

Closing date for applications: 9am on Monday 16 June 2025 
First-round interviews: Wednesday 25 June 2025 (London) 

Membership & Engagement Officer 

Salary: £31,716 per annum to £33,322 per annum (plus up to £4,677 regional weighting allowance) – based on scale point 24 – 26 on AUK’s pay scale 

Location: Predominantly Home-based with a need to work from the London office on an ad-hoc basis. 

Hours: Permanent / Full Time (Mon-Fri) – 35 hours per week.

Interview: w/c 30th June 2025 

Benefits include: 20 days annual leave (increasing annual to a maximum of 25 days), 3 days Christmas/New Year leave, home working allowance 

About Us: 

AdviceUK is a small, growing charity working to improve the lives of people in need of advice through the support it gives to its members. 

We currently have over 700 members, who have supported 1.7m people with free advice on a diverse range of issues including debt, benefits, housing and immigration problems. 

This is an exciting time to join us, in 2024 we launched our new 3 year strategy to develop our services to members and increase organisation capacity. 

As part of our continued growth, we are seeking a Membership & Engagement Officer to join our team. 

Key responsibilities include: 

• Working directly with members to understand and respond to their needs, helping them improve service quality, sustainability, and impact.   

• Supporting the Membership and Services team to respond effectively and efficiently to member queries 

• Support the recruitment and retention of members 

• Analyse member trends and use this information to support the development of engagement strategies 

• Collaborate with partners to deliver high quality services 

• Manage and moderate online events and member communities 

• Supporting Membership with membership renewals. 

We are looking for an experienced Officer with the following attributes and experience: 

• Experience of working in a service that gives social welfare advice OR experience of working in a VCS infrastructure organisation or multi-agency network.  

• Understanding of the advice sector and pressures on services.

• Experience working in a support, membership, or advice network environment.  

• Organising events and forums (both virtual and in-person).  

• Engaging and supporting organisations or individuals in a professional context.  

• Collaborating with external partners and service providers 

Posted on: 06 June 2025 

Closing Date:  23rd June 2025 

Help transform the lives of burns survivors with your fundraising expertise.

The Katie Piper Foundation is the only charity in the UK providing a comprehensive rehabilitation pathway for adult survivors of life-altering burns and scars. We are a small, national charity founded by Katie Piper OBE, offering survivors personalised support for their physical, mental and emotional wellbeing.

We're looking for a Major Donor and Partnerships Fundraising Manager to join our passionate team. This is an exciting opportunity to lead and grow our major donor and corporate income streams, delivering excellent stewardship and building long-term partnerships that help survivors rebuild their lives.

What You’ll Do

• Lead our major donor and corporate fundraising strategy, in collaboration with the CEO

• Nurture and grow high-value supporter relationships

• Drive income generation from individuals and companies through tailored stewardship and strategic campaigns

• Represent the charity at meetings and events, building a strong external profile

• Manage a pipeline of prospects and develop a programme of donor cultivation and engagement

• Oversee budgets and reporting, ensuring income targets are met

• Line manage the Fundraising Support Officer

About You

You’re an experienced relationship fundraiser with:

• A strong track record in securing major gifts and developing corporate partnerships

• Excellent communication and networking skills, with confidence engaging donors at all levels

• A creative and strategic approach to growing income

• Financial management experience and a keen eye for results

• Proficiency in using fundraising CRMs like Donorfy

What We Offer

• Salary: £40,000 FTE (£32,000 actual for 28 hours/week)

• Flexible and remote working (travel to London expected for meetings)

• 28 days leave + public holidays (pro rata)

• Enhanced parental leave and sick pay

• Laptop, phone, and home office setup provided

• A meaningful role in a small but mighty charity transforming lives

Be part of something life-changing. Join us in helping survivors thrive.

How to Apply

Please apply with your CV and a cover letter answering the following: 

1. What has drawn you to The Katie Piper Foundation and this role?

2. How will your skills, experience, and networks help us grow?

3. How do you meet the person specification?

We encourage you to write your cover letter personally – let your voice and experience shine. Alternative formats (video/audio) are welcome. If you need any adjustments to the application process, let us know.

• Closing Date: Sunday 22nd June
• Shortlisting: 23rd/24th June
• In-Person Interview: Friday 27th June, London

We are looking for an experienced and passionate Senior Programme Officer to work as part of our National Programmes Team.

This is a 25 hour a week fixed term position until July 2026

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

Mental Health UK brings together the heritage and experience of four charities from across the country who’ve been supporting people with their mental health for nearly 50 years.

With our local service delivery and national expertise in supporting people whose lives are affected by mental health problems, we have been able to mark a significant footprint in the areas that deeply challenge our mental health and stability.

We provide support and services for some of the biggest societal challenges that pose a threat to people’s mental health, including money problems, navigating through the system to get the right support, understanding mental health, loneliness and isolation, and resilience in young people.

The Mental Health UK programmes team is responsible for the delivery of high-quality programmes and projects that: meet the aims and objectives of Mental Health UK’s 2025-2030 Strategy, strategically align with the needs and expectations of our four founding charities, deliver for all stakeholders including funding partners and beneficiaries.

We design, deliver and measure the impact of our projects and services, ensuring that they meet the needs of people living with mental health problems and have a positive impact on the lives of individuals and communities across the UK.

One in four people in the UK have experienced a mental health problem. At Mental Health UK, we won’t stop until everyone has the tools they need to live their best possible life.

How you will make a difference

As Senior Programme Officer, I will support the Head of Commercial Insight & Development to ensure Mental Health UK delivers high quality projects and programmes that:

• Meet the aims and objectives of our 2025-30 strategy.
• Are strategically aligned with the needs and expectations of our four founding charities.
• Deliver for all stakeholders, including funding partners and beneficiaries.

In this role, I will support the Head of Commercial Insight & Development to identify opportunities to grow and expand our existing programmes. I will work with the Communications and Marketing Team to identify opportunities throughout our programmes to demonstrate our impact as an organisation.

I will oversee the day-to-day delivery of projects within Mental Health UK’s portfolio, supporting colleagues across Mental Health UK and the four founding charities to ensure outputs are delivered on time and to budget, and outcomes are achieved as planned.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

Vacancy Reference Number:

SA/GF/UKFS-R1

Position title:

Systems Accountant

Reports to:

Global Finance Officer

Location:

REMOTE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

Competitive

Terms of Employment:

12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period, extendable and renewable)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 20th June 2025

Approx. Interview & Role Commencement Date(s):

Interviews: W/C as and when suitable candidates apply

Start: ASAP thereafter

ROLE OVERVIEW:

Muslim Hands is seeking a dynamic and experienced Systems Accountant to lead the implementation of a bespoke budget and finance management system for our grant-receiving partners. This role is critical in ensuring smooth onboarding, system integration, and ongoing support to enhance financial management practices across our partner network.

See full role details attached!

Notes: 

Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with MS Teams / Zoom.

We reserve the right to end the application procedure early should the right candidate be found. 

Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Senior Finance Manager | £57,500 - £68,900 | Permanent | Fully Remote / Home Based

For the UK's largest not-for-profit social enterprise in the employment and social mobility sector, we are recruiting a Senior Finance Manager. This role will provide high quality financial information and analysis to senior managers and external stakeholders supporting decision-making. This is a highly commercial role, which is key in ensuring service quality is maximised, and financial performance targets are achieved. The Senior Finance Manager will lead a team of 4 and will suit someone happy to work fully remotely whilst developing excellent relationships across a large, multi-location organisation.

Main Duties:

• Budgeting and Cost Control - Lead divisional budget setting and forecasting process
• Coordinate monthly key variance summary in financial performance and KPIs for senior management and external funders and commissioners
• Interpret and present complex financial information to non-finance managers, supporting decision-making and improvements to budget and forecast performance
• Financial Reporting - Maintain robust financial controls across the division and coordinate the audit process with the financial reporting team. Preparation of year end accounts, liaising with auditors
• Lead the team to produce external financial returns to funders, dealing with queries
• Financial Analysis - Support business planning process, and short- and medium-term financial targets, partnering with Operational MDs and Senior Leaders.
• Lead the production of the multi-year financial forecast with the FP&A team
• Lead in planning and managing the year-end accounts closedown process
• Lead and develop workflows to ensure month-end processes are robust
• Work with Project Accounting team to provide finance support in costing, pricing, and tendering of new business opportunities
• Lead and motivate a team of Finance Managers and Management Accountants

Person Specification:

• CCAB Qualified
• Substantial experience of working at senior level in financial management across a complex organisation, ideally working on high-profile contracts with external funders
• Experience leading and motivating a team
• Experience leading strategic work streams supporting annual accounting cycle and longer-term financial planning requirements
• Experience of financial planning, costing, and option / investment appraisals
• Experience of budgeting, planning, reporting, and supporting budget holders
• Experience of FRS and charity SORP would be highly desirable

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

About Twins Trust

Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.

Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs. 

Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.

High Value Partnerships Manager (Corporate and Trusts)

This is an exciting opportunity to join an ambitious and talented fundraising team

We are looking for an experienced Trust and Corporate Manager - to be known as a High Value Partnerships Manager - to join our small and friendly fundraising team. You will be responsible for driving our strategy for fundraising from Corporate Partnerships and Trusts & Grants, both of which are already well-established income streams with lots of great potential. You will also use your experience to identify, attract and win new partnerships.

Contract: Permanent
Hours:30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £35,000 - £37,000 (pro rata)
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Occasional travel to partner meetings will also be required.
Closing date: Extended to 12th June
Interview dates: First-round interviews will be virtual and take place in early June

Purpose of the role

• Accountable for winning and delivering partnerships with Corporates and Trust & Grants, with support from a Fundraising Officer
• Secure new partnerships that are vision-aligned, with a focus on multi-year grants/contracts
• Research and develop a strategy for growing our High Value income, whilst providing excellent relationship management, delivery and reporting to those we’re already working with
• Line manage a Fundraising Officer who will provide support to implement your fundraising strategy
• Work with the Head of Development and Senior Management Team to identify opportunities across the charity to fundraise for and demonstrate the impact of our work to partners
• Work with the Membership team to maximise opportunities with brands to offer discounts to Twins Trust's members

Ideal candidate

The ideal candidate will have experience in developing and implementing a strategy for High Value Partnerships. They will be able to demonstrate how they have researched and negotiated partnerships and/or submitted funding applications, providing excellent stewardship and creating meaningful partnerships that lead to long term support and therefore sustainable income.

Person specification

Essential

• Experience of creating and delivering a High Value strategy
• Experience of the full fundraising pipeline, including researching, cultivating and securing multi-year 5 or 6 figure donations from Trusts, Foundations or Corporate Partnerships (experience of both income streams a plus)
• Excellent relationship building skills up to a senior level
• Ability to project manage the delivery of partnerships including impact reporting
• Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
• Excellent communication skills and attention to detail
• Able to collaborate with a team of various disciplines or work independently as required
• Enthusiasm for the issues we work on

Desirable

• Line management or mentoring experience
• Working understanding of admin processes relating to fundraising
• The ability to demonstrate a commercial mindset
• An understanding of GDPR in relation to fundraising

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead, Mhairi (contact details on our website). 

 

The role and your key responsibilities
 

As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.

You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week). Please note you will need to be based in Newcastle (or surrounding areas) for this role.
 

Your key responsibilities will include:

• Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.

• Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.

• Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.

• Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.

• Listen to teachers and students about how we can improve our customer service and the Unifrog platform.

• Attend conferences and run CPD events on behalf of Unifrog.

What we’re looking for

• Strong communication skills – written, over the phone and on video calls.

• Track record of excellent relationship management.

• Extremely well organised.

• Keen attention to detail.

• Active listening and objection handling skills.

• A background and interest in education would be an advantage.

• Proactive attitude and willingness to get stuck in.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
 

Working together

You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager. 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

• Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details
 

• £37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus. 

• OTE £43,000.

• Permanent and full-time

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.

• Full UK driving licence and access to a car is essential.

• All travel expenses covered.

• Candidate must be based in Newcastle (or surrounding areas).

• Home based with some travel to schools and colleges in your region.

• Start date: as soon as possible, though we will be flexible for the right candidates.

• To discuss any details about the role before applying, please contact our Recruitment Lead, Mhairi (details on our website).

• We can only consider candidates who have the right to work in the UK.

Application process

Deadline: 10:00AM (BST) on Monday 9th June 2025.
 

Stage 1: Application form (~1 hour) 

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
   

i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)

iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)

Stage 2: Phone task (15 minutes) 

• A short role play task over the phone. We will schedule these tasks throughout the application window.

Stage 3: Video call interview (1 hour) 

• Short demonstration of a Unifrog tool (resources will be provided) (20 mins)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
   

• Video call interviews will be held on w/c 16th June 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

The voluntary sector in the UK achieves amazing impact every day for people, society and our environment but it's not always as good at measuring and communicating that impact. That's where you come in.... 

We are seeking a highly motivated and experienced Impact and Evaluation expert to join our growing team. The role involves managing a portfolio of VCSE clients and providing comprehensive support to their monitoring, evaluation and learning (MEL) needs. The ideal candidate will possess a strong understanding of MEL methodologies, data collection techniques, data analysis, report writing, stakeholder engagement, and a passion for improving social outcomes through evidence-based evaluation.

Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, Project and Programme Evaluation and MEL support has grown to become a core component of our service offer. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.

This is a remote role but candidates must reside in and have the right to work within the United Kingdom. Please note that applications will only be considered where the screening questions are fully completed.

Main Duties:                                                               

• Managing a portfolio of VCSE and public sector clients and coordinating projects with colleagues, client staff members and trustees.
• Conducting comprehensive external project and programme evaluations for clients.
• Developing and implementing monitoring and evaluation frameworks at project, programme and  organisational level.
• Develop impact reports that clearly communicate organisational outcomes and impact
• Collaborating with client staff and trustees to understand and address their evaluation needs.
• Analysing and reporting on project outcomes and impacts, utilising data analysis techniques to identify patterns, trends, and insights from evaluation findings.
• Plan and lead M&E workshops and training events with clients.
• Collaborating closely with line managers and colleagues to ensure high-quality service delivery.
• Supporting our fundraising clients to enhance their monitoring and impact reporting systems and processes and using monitoring data to feed into project / programme design and development
• Support clients and colleagues to develop consultation tools and undertake consultation with service users, partners and other stakeholders
• Participating in the promotion of the company’s services, including responding to client enquiries, discussing needs and developing proposals
• Research and identify new business opportunities and work with colleagues to develop
• General administrative duties, including maintaining records in line with our Quality Management System (QMS).
• Other duties as assigned by the line manager.

Person Specification:

Essential Qualities / Skills / Experience:

• A successful track record of undertaking voluntary sector project / programme evaluations and developing M&E frameworks.
• Experience of designing and developing monitoring frameworks / tools and undertaking quantitative and qualitative primary research
• Research and analysis skills such as literature review and secondary data analysis
• Ability to chart and visually communicate data and findings in effective and compelling ways
• A team player with a confident manner and a professional, flexible, positive and studious approach to the work.
• A passion for supporting the voluntary sector in the UK to better achieve it’s aims
• Experience in key social issues within the UK
• An ability to quickly develop a detailed understanding of wide ranging and complex topics.
• A high standard of written English with an ability to produce concise and persuasive prose.
• High level computer literacy, for word processing, graphic report layout design,  data analysis, record keeping, and web-based research.
• Excellent verbal communication skills.
• Close attention to detail.
• An ability to manage projects with multiple contributors and stakeholders.
• A strong ability to work with data using spreadsheets and other software tools.

Desirable Qualities / Skills / Experience:

• Broad understanding of key health, social welfare and other issues in the UK that the voluntary sector seeks to address.
• Presentation skills and experience in training / mentoring.
• Experience of promoting and selling consultancy services.
• Relevant professional qualifications,  memberships and evidence of CPD.

Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our New Business Manager, and support people to find a decent, safe, affordable home.

We’re excited to be recruiting a new team member who will join our driven Corporate Partnerships team and be responsible for securing new corporate and commercial partnerships, whilst strengthening our brand in the UK.

Reporting to the Head of Corporate Partnerships and working in close collaboration with the New Business Executive, your role will be focus exclusively on new partnerships and with scope to define what sectors are prioritised within the first year of post such as construction, logistics, transport, or manufacturing.

You will be joining us at a really exciting time as this is a new post, and the Fundraising & Partnerships Team are working toward ambitious goals. We are a small but growing team who work collaboratively and creatively to share ideas to grow our fundraising successes. There is also opportunity to collaborate and learn from global fundraising teams across the Habitat for Humanity family as part of our corporate fundraising community of practice.

--------------------------------------------

About Habitat for Humanity GB

Habitat for Humanity is the leading international organization providing housing solutions for the most vulnerable populations around the world. Habitat for Humanity GB is an independent UK charity and part of the international Habitat network, working in over 60 countries worldwide to tackle housing poverty for the 1.8 billion people living in inadequate housing. We do this by building and improving homes, making them healthier and safer; by responding to shelter needs in disaster, and supporting preparation and rebuild efforts; and by making housing systems and policies work better for more people. We are also drawing on our housing expertise to develop our work here in Great Britain to meet the growing housing need which has been exacerbated by the pandemic and now the cost-of-living crisis. 

About the role

This new role will join our corporate partnerships team to build on our success of working with UK headquartered companies to raise vital funds to support our vision of a decent home for all. The role will focus exclusively on new partnerships and with scope to define what sectors are prioritised within the first year of post such as construction, logistics, transport, or manufacturing.

Key roles and responsibilities include:

• Identifying and engaging with prospective corporate partners, developing, and nurturing relationships to secure new partnerships
• Building and maintaining a robust pipeline of potential corporate supporters, leveraging your existing network, and researching new leads
• Creating compelling and tailored proposals, showcasing the value of partnerships and the positive impact they can have on our mission.
• Collaborating effectively with internal teams, senior leadership, and external stakeholders to drive successful partnerships.
• Providing regular updates on new business activities, pipeline progress, and partnership outcomes
• Representing at relevant events and conferences, expanding our reach within the corporate sector

The role will help to develop and increase income for Habitat GB from corporate partners. Reporting to the Head of Corporate Partnerships and working closely with our new business executive and partnership manager. We are a small but growing team who work collaboratively and creatively to share ideas to grow our fundraising successes. There is also opportunity to collaborate and learn from global fundraising teams across the Habitat for Humanity family as part of our corporate fundraising community of practice.

We favour a proactive, autonomous style of working over micromanagement, and want team members to thrive and develop their skills by meeting challenges, and taking a creative, curious, and propositional approach to their work.

The skills we are looking for:

While this role might suit someone already working in the voluntary sector who wants to progress, we’d equally welcome applications from any candidates who feel they have relevant transferable experience and skill sets. The following knowledge, skills and experience are preferred:

• A good professional networker who actively listens, joins in, and focuses on creating long-term relationships with contacts.
• Experience of building income generation led relationships with prospective partners/clients by identifying and promoting key priorities, benefits and synergies which will resonate, inspire, and lead to powerful early connections.
• Experience of building compelling cases for support that can be translated into pitches and proposals.
•  Experience of pitching and presenting clear, emotive, and compelling content to a wide range of potential audiences, from the reception desk to the boardroom.
•  Experience of cultivating partnerships with clients, from initial connection or introduction to secure long term financial commitment
•  Ability to work collaboratively with diverse global teams, across different time zones.
• Self-motivated and organised, able to work under pressure to deadlines and use own initiative to solve problems and adapt to changes.
• Rudimentary understanding of key corporate fundraising trends and priorities for corporate donors including SDGs, ESG, and employee engagement metrics
• Demonstrable passion for the vision of Habitat for Humanity of decent housing for all.
• Support of Habitat’s values and willingness to be a part of the HFHGB team, contributing to an inclusive, kind and people positive culture.

What we offer

Employee well-being is pivotal to organisational success and HFHGB is committed to supporting its people’s well-being. Our existing offer includes flexible working arrangements, a sabbatical policy, virtual GP services, and “Habitat Day” – an extra day of leave for the whole team. In the next year, we plan to expand our offer further, establishing Mental Health First Aider training, a buddy system for new team members, and burnout training. We want to foster a resilient and well-supported team, and encourage all employees to actively participate in continuous improvement in this endeavour.

A flexible approach

HFHGB is seeking to rapidly scale up its activities and impact to fight poverty across the world. This means that the organisation must be adaptable and flexible and have an ambitious, and dynamic team.  While this is currently a home-based role, it is an expectation that the post holder will be flexible, and able to travel to Greater London and elsewhere on a regular basis. 

-------------------------------------------

Start your Habitat journey

We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about Habitat. You are welcome to get in touch and arrange an informal chat with a member of the team before applying (see our website>vacancies for Amber Woods' email address) To apply for the role, please send us your CV and a cover letter telling us about yourself and your motivation for applying – we don’t expect this to be more than two sides of A4. Applications are accepted on a rolling basis, and interviews will take place online.

Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role. 

This post profile is not set in stone It gives insight into the main purpose of the role, and expected responsibilities, but it might be reviewed in the future to meet the changing requirements of Habitat for Humanity GB – any changes will be made in discussion with the post-holder.

Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work.  Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.

At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.

Unfortunately, because of the high volume of applications, we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.

We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.