Services manager jobs
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.
Salary and Location
- Band 3, Regional Spine points 37-33
- Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments
- PCS Birmingham
Successful candidates for the post of Member Response Team Leader will be able to demonstrate:
- Experience leading teams or supervising staff
- Working in a customer-focused organisation or service
- A strong understanding of GDPR
- Experience using CRM platforms such as Salesforce
The main duties of the Member Response Team Leader role include:
- Managing a team of Member Response Team Administrators
- Day-to-day operations of the team
- Ensuring workflows are managed efficiently and service level agreements are consistently met
With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.
The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.
Closing date: at 12 midday on Thursday 20 November 2025
Interviews will be held in person: Thursday 4 December 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER
Ref: 1125
Grade: Band 3, Region
Salary:
Regional Spine points 37-33
Regional Starting salary £39,403 p.a. rising to £43,715 p.a.
Location: PCS Birmingham
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.
Responsible to: Member Response Team Manager
Responsible for: Member Response Administrators
Contacts
External:
PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts
Internal:
PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments
Main duties and responsibilities
1. People Management
- Day-to-day management of staff and workflow
- Manage work allocation, future planning and support for team/line manager
- Through the appraisal system, identify training and development needs, train or organise training for staff
- Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
- Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
- Check work standards and maintain consistent quality of delegated tasks
- Proactively promote diversity including equality in line with the wider PCS approach
- Continuously improve effectiveness and efficiency of the administrative team
- Ensure health, safety and welfare of team members
2. Systems Management
- Develop and make best use of relevant systems e.g. office, IT, finance, etc.
- Attend relevant training and ensure staff are appropriately trained on system changes and developments
- Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
- Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
- Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
- Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
- Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
- Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
- Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees
3. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
4. Office Coordination / Project Management
- Plan ahead and prioritise the teams work
- Share best practice with colleagues across the organisation
- Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
- Prepare for, attend and record meetings and events and take follow up action
- Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
- Handle projects as directed by the line manager
- Deal with complex queries, issues, arising from staff or via correspondence from members
- Draft complex correspondence, briefs, reports as appropriate
5. Meeting, Conference, Election, Ballot, Events Arrangements
- Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
- Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
- Agree and manage timetables, processes and procedures
- Attend and contribute to events as appropriate
- Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate
6. Union Organising and Campaigning (where appropriate)
- Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
- Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
- Maintain direct contact with PCS members within their workplace(s)/branches as required
- Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required
7. General
- At all times implement and promote the PCS's Equal Opportunities Policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: MEMBER RESPONSE TEAM LEADER
Ref: 1125
Date: November 2025
Location: PCS Birmingham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a customer-focused organisation or service
- People management including induction, work allocation, appraisal and conduct
- Efficient set up and management of office systems, procedures and databases
- Draft and deal with complex correspondence and issues
- Events management, organisation and co-ordination
- Attend meetings, produce accurate records/notes of actions, follow up as appropriate
TRAINING (including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Impact and use of digital and IT applications, including Microsoft Office and Salesforce
- Knowledge and understanding of trade unions and work of the public sector
- Project management/project activity
- Understanding of the application of GDPR
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to identify, research, analyse and present evidence, including statistics
- Ability to manage team to ensure efficient running of the work of the department/unit
- Ability to identify and set priorities
- Deal with confidential and sensitive information
- Operational decision making (within defined parameters)
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
The client requests no contact from agencies or media sales.
Join us to help shaping Samaritans to be fit for the future.
We’re looking for a passionate leader to join our team to drive the development and implementation of our strategic workforce plan and organisational design across our staff and volunteer teams.
Contract
- £50,000-£55,000 per annum plus benefits
- Full time (35hrs per week)
- Fixed Term Contract (24 months)
- Hybrid working with link to Ewell office
- We are passionate about flexible working, talk to us about your preferences
What you’ll do
- Develop and lead a comprehensive workforce plan for staff and volunteers.
- Align workforce planning with organisational strategy to reduce skills gaps and improve efficiency.
- Collaborate with senior leaders and cross-functional teams to integrate strategic and operational plans.
- Bring external insights and trends to inform future-focused workforce decisions.
- Use data and analytics to support scenario modelling and strategic decision-making.
What you’ll bring
- CIPD Level 7 or equivalent experience.
- Proven experience in strategic workforce planning and organisational design in complex settings.
- Background in the charity or not-for-profit sector.
- Strong relationship-building, consulting, and facilitation skills.
- Solid understanding of UK employment law.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Friday 21 November
Interviews: w/c 1 December
The client requests no contact from agencies or media sales.
Are you a finance professional who wants to make a meaningful difference with your skills?
This is a fantastic opportunity to join a respected not-for-profit organisation in Coventry as their Assistant Finance Manager, supporting vital work that helps people access the support and justice they deserve.
Location: Coventry (Hybrid options available)
Hours: Full-time (37 hours per week) or part-time considered
Salary: Up to £39,824 (depending on experience)
Contract: Permanent
About the Organisation
This long-established organisation provides free legal advice and representation to individuals and families who might otherwise struggle to access justice. Their dedicated team of lawyers, caseworkers, and support staff are passionate about tackling inequality and empowering people to secure their rights.
Working here means being part of a collaborative, mission-led team that believes in fairness, inclusion, and the power of community.
About the Role
Reporting to the Finance Manager, you'll play a key part in managing and improving financial operations across the organisation. From budget preparation and management reporting to compliance and financial planning, this role offers variety, responsibility, and purpose.
You'll assist with:
- Financial Planning & Reporting: Preparing budgets, forecasts, and management accounts, and supporting audits and statutory reporting.
- Cashflow & Controls: Monitoring cashflow, managing reconciliations, and maintaining strong financial controls.
- Payroll & Payments: Ensuring accuracy in payroll, accounts payable, and receivable.
- Grants & Contracts: Supporting financial management and reporting for grants and Legal Aid Agency contracts.
You'll also provide cover for the Finance Manager when required, ensuring continuity in financial leadership.
About You
You'll be an organised, detail-oriented finance professional who enjoys balancing technical accuracy with teamwork and collaboration. You'll bring:
- Experience producing management accounts, budgets, and cash flow forecasts
- A recognised qualification such as AAT (or equivalent)
- Strong working knowledge of QuickBooks and Excel
- Understanding of VAT, payroll, and charity finance (experience in the charity sector desirable)
- Excellent communication and interpersonal skills, with a proactive, supportive approach
You'll also share the organisation's commitment to equality, inclusion, and access to justice for all.
Additional Information
- This role is subject to a basic DBS check
- Flexible working and part-time options are available
How to Apply
If you're looking to use your financial skills to make a genuine social impact, we'd love to hear from you. Please get in touch with Priya Vencatasawmy () at Charity People. Due to the urgency of this role, we are advertising this position on a rolling basis, which means applications will be shared as and when received if this affects you in anyway, please reach out directly to Priya.
Interviews: TBC
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Central Office Administrator plays a vital role in ensuring the smooth operation of the central office facility, including day-to-day oversight of organisation-wide services provided by SCT’s external IT support provider.
The postholder will champion health and safety processes across the organisation through the use of an online portal. They will also provide key support in the coordination and delivery of organisational training.
In addition, the role includes assisting in the delivery of a generalist HR service, working alongside the HR Officer and external HR advisors.
Please provide a CV and covering letter.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You’ll oversee daily operations, support and coordinate volunteers, and develop systems and initiatives to help run our thriving community cycle workshop. See the job description on our website for significantly more detail about the role.
SCBP is a great place to work, with a lovely community, flexible working hours, competative salary, 3% pension contributiona and 36 days (FTE) annual leave.
The role is hands-on and community-focused, with some routine admin and organisational tasks to keep everything running smoothly. Ideal for someone proactive, practical, and community-minded who enjoys variety, problem-solving, and making a real difference through cycling.
About the role
Sheffield Community Bike Project is a not-for-profit community cycle repair workshop that aims to improve access to cycling through three main activities:
-
Free (donations appreciated) access to tools and workshop space for DIY cycle repairs, with support from our volunteer team. This includes some sessions for specific groups.
-
Offering affordable new and used parts, and refurbished second-hand bikes for sale.
-
Focussed cycle maintenance training sessions to upskill our community.
SCBP is seeking to appoint a Bike Project Manager. Working closely with the CEO, trustees and volunteers, you will play a key role in ensuring our community workshop thrives as a welcoming, organised and sustainable space.
The successful candidate will oversee the day-to-day running of the project, support and manage our volunteer team, and develop new systems and initiatives to support the organisation’s growth. Your ability to manage volunteers to assist in the behind the scenes running of the project will be key. Please see the nominal granular responsibilities of the role in the table below.
Subject to funding, we will hopefully be hiring for a “Bike Project Administrator” role in the near future. This role may be managed by the Bike Project Manager.
SCBP is at a key moment of growth. Having taken on workshop premises in September 2024, we are now working to increase the number of sessions that we run, streamline our volunteer and participant experience, and expand the breadth of provision that we offer. At the same time, as a grassroots charity, central to our ethos is nurturing a sense of community ownership and collaboration. We aim to make the project a friendly, welcoming place to volunteer for people of all backgrounds and experiences. Another key part of our culture is our “hands-on-tools approach”: participants are encouraged to do cycle maintenance themselves with help from our volunteers.
We are a flexible organisation, so if you are unsure if the job as described would work for you, or you don’t have experience in all the areas, but would be an excellent candidate for the role (we are looking for someone who can work independently, take initiative and provide strong leadership to our volunteer team), we’d like to hear from you anyway, we are open to discussion on many points.
Sheffield Community Bike Project is a not-for-profit community cycle repair workshop that aims to improve access to cycling.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are hiring a Head of Maintenance & Repairs at Target Housing
Location: Rotherham
Job Type: Full-Time, Permanent
Application Deadline: 14th November 2025
About us
Target Housing is a charity and registered social landlord. Over the past 30 years we have shown that stable accommodation and support can help transform lives. We work in a psychologically and trauma informed way to empower people to achieve independence. Target delivers the highest standard of housing and support to enable vulnerable people to live independently, fulfill their potential and contribute to their communities and wider society.
We offer
Salary: of £53,100 per annum rising to £56,775
Employer Contributory Company pension scheme (4%)
Annual Leave: You will get an initial 28 days Annual Leave with an additional day a year up to 33 days leave, PLUS 8 Bank Holidays.
Allocation of company vehicle and fuel card.
There are many great reasons to join our team!
- Great opportunities for career development
- Allocated training
- Access Membership to Westfield Health & Lifetime Financial
- Ability to apply for the Blue Light card
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
About You
- Proven experience managing property repairs and maintenance services at a senior level, ideally within a local authority or housing association.
- Strong knowledge of housing legislation, health and safety, and asset management practices.
- Confident managing budgets, performance data, and stakeholder relationships.
- Able to hit the ground running and thrive in a fast-paced, complex environment.
- Excellent organisational, communication and leadership skills.
Main Purpose of the role
As a member of the Senior Management Team and reporting to the CEO, you will lead the property repairs and maintenance function for approximately 700 units of accommodation. Ensuring the delivery of efficient, high-quality, cost-effective and customer-focused repairs and maintenance services. This includes overseeing reactive and planned maintenance, compliance with health and safety standards, and continuous improvement of service delivery.
Reasonable Adjustments
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.
Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible!
This role is subject to Enhanced DBS clearance, a full valid driving licence, access to a road worthy vehicle and two satisfactory reference checks.
We deliver high standards of housing & support, enabling vulnerable people to live independently, fulfil their potential and contribute to society
The client requests no contact from agencies or media sales.
Job Title: Volunteer Officer - VAC161
Working Hours: 37.5 hours per week (Flexible working offered by agreement)
Salary: £27,000 per annum
Contract: Permanent
Deadline: COP Tuesday 18th November 2025
Telephone Screening: CV's will be considered as they are received. Shortlisted applicants will be invited to a telephone screening call between Friday 14th November and Monday 24th November.
Interviews to take place: Tuesday 2nd December
Location: Hybrid - Leeds Hospitals Charity offices at St. James’s and LGI hospitals with occasional home-working.
Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees? Do you have experience in volunteer recruitment? Do you have a knack for building strong and meaningful relationships? If so, we want to speak to you.
Leeds Hospitals Charity
Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.
People are central to everything we do at the Charity. Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.
The Role
Working alongside the Volunteer Manager for Hospitals, the Volunteer Officer for Hospitals role provides support to deliver our ambitious volunteer strategy. This role is responsible for the recruitment, training, induction and recognition of volunteers in our hospitals.
The person will:
· Ensure that volunteers in hospital roles are recruited in line with charity recruitment procedures following SAFER recruitment practices and NHS England recruitment procedures as appropriate.
· Build and maintain successful relationships with key stakeholders across the charity, Leeds Teaching Hospitals, and organisations across Leeds.
· Support the development and delivery of a recruitment plan for hospitals volunteering to ensure recruitment targets are met.
· Support on delivering a communication strategy that underpins recruitment targets for the hospitals.
· Ensure that all volunteers are offered an inclusive, rewarding, sustainable and equitable reward and recognition programme that regularly says thank you and aids retention.
· Responsible for ensuring that the volunteer management database (CRM) is kept up to date for hospital volunteering and utilised in line with internal processes.
· Deliver a volunteer training programme that ensures every volunteer in hospital roles receives appropriate mandatory and optional training as required by their role and has the opportunity for additional learning and development opportunities.
The successful candidate will have:
· 2+ years’ experience of recruiting volunteers or paid staff.
· Have a passion to work with and support volunteers of all ages, backgrounds and abilities.
· Knowledge and understanding of volunteer best practice.
· Knowledge of safeguarding and GDPR in a volunteer setting.
· Experience of delivering training in different formats.
· Strong written and verbal communication skills, including networking, influencing and relationship-building skills.
Full Job Description can be found on our website. If you would like to speak to us to discuss the role, or want to know more about the Charity and our teams, you can contact Clare Silverleaf.
Benefits:
· 27 days holiday a year plus bank holidays with the option to buy additional holiday.
· Paid birthday day off upon successful completion of probationary period
· Additional annual leave days based on length of service
· Volunteering Days
· Unlimited access to our online Learning & Development Portal
· Line Management Training Programme
· Pension scheme- 5% employer contribution
· Annual pay review
· Health & Wellbeing support including:
o access to an Employee Assistance Programmes and trained Mental Health First Aiders
· Life Insurance Protection
· Cyclescheme
· Car Lease Scheme
· NHS Blue Light Card and Discounts
For more information about the position and the charity, please visit our website by searching Leeds Hospitals Charity.
As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.
Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.
We support NHS staff to deliver the best care for over a million patients and their families each year.
The client requests no contact from agencies or media sales.
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The Finance Business Partner provides professional financial insight and operational support to non-finance teams, ensuring resources are planned, monitored, and reported effectively in line with the Refugee Council’s mission and statutory obligations.
Reporting to the Finance Controller, the postholder partners with departments such as Fundraising, People & Culture, and Services to translate financial information into clear, actionable guidance. They lead on budgeting, forecasting, and analysis for their portfolio, support grant and fund management, and build financial capability across the organisation, enabling managers to make informed, compliant, and value for money decisions.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 21 November 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Are you a passionate partnership professional, with experience of leading successful corporate partnerships teams?
From funding key projects to providing free dog treats, our corporate partners enable us to help dogs and their owners and share our message with more audiences. We’re looking for a Deputy Head of Corporate Partnerships, who will take the lead on nurturing these important relationships.
What does this role do?
As Deputy Head of Corporate Partnerships, you’ll:
- primarily focus on managing existing accounts, deepening these relationships and ensuring they remain mutually beneficial,
- lead, coach and mentor our corporate partnerships team, enabling account managers to retain and grow our portfolio, and thrive in their roles,
- be entrepreneurial and innovative, with a knack for identifying opportunities to grow our income,
- work closely with our corporate development team, who identify and cultivate new partnerships, to ensure all partnerships move seamlessly between teams,
- alongside the Head of Corporate Partnerships, build and implement an ambitious, long-term strategy for portfolio growth.
Could this be you?
To be successful in this role, you’ll need some solid account management experience, specifically managing relationships with high-value accounts, ideally in the charity sector. You’ll be an experienced manager, who can lead, coach and develop a team to hone their skills. You’ll be an excellent communicator, who is comfortable working alongside senior stakeholders internally and externally. Above all, you’ll have a commitment to Dogs Trust and the work we do.
Interviews for this role are provisionally scheduled for week commencing 17th November 2025.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a Shop Supervisor to join our diverse and engaged team in our shop.
It’s a great opportunity to deliver positive social impact in the local community and contribute to funding the vital work of SCT.
As Shop Supervisor, you will be responsible for maintaining high standards on our shop floor, supporting volunteers to provide excellent customer service. As well as involvement in stock selection, pricing and merchandising. A key part of the role will be to engage the shop within the local community with the onboarding of new volunteers.
To be successful in this role you will have retail experience or experience of working within a busy environment. Experience of providing a high standard of customer service and will have the ability to deal effectively with conflicting priorities.
You will have strong administrative skills including using all Microsoft packages, be solution focused, resilient, have a high level of attention to detail and excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.
The post holder will have excellent interpersonal skills and the ability to deal with challenging situations and individuals with a range of needs.
You will have knowledge of social media platforms such as Instagram and have a keen eye for fashion trends.
Assisting the Managers and Assistant Managers to achieve the following and using your initiative as necessary.
Please submit a CV and covering letter
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
The client requests no contact from agencies or media sales.
Part time 22 hours per week [over 7 days to include Sundays]
£15,861.41 pro rata
Location - Debden Shop
We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.
We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Debden Shop. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.
We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?
You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.
It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.
If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
We look forward to receiving your application.
The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.
This vacancy closes at midnight on Friday 7th November 2025.
Interviews will be held on a date to be confirmed.
IN2
The Fundraising Club CIC is a not-for-profit digital community for sports club volunteers and officials. They provide support, advice, events, and digital fundraising services to help grow sports across the UK. Thanks to The Fundraising Club, hundreds of clubs generate essential recurring monthly fundraising income. Do you want to join the initiative that enables grass roots sports clubs across the UK achieve their potential and transform their communities?
We are looking for a Relationship Account Manager to join the ambitious, growing and successful team at The Fundraising Club and help grassroots sports clubs raise vital funds through an innovative Club Lottery platform.
The Role
As Relationship Account Manager you will work at the heart of community sport, supporting clubs to adopt, maintain and scale their lottery programmes. Duties will include:
- Building strong, genuine relationships with grassroots sports clubs, supporting staff and volunteers in setting up their lottery programme
- Delivering engaging demos and presentations while coaching and motivating club committees to develop best practice in fundraising
- Collaborating with marketing and content teams to develop campaigns, materials, and resources
- Analysing performance and sharing success stories to promote achievements and learnings.
The Person
We’re looking for someone who thrives in a people-focused and target orientated environment and genuinely enjoys seeing others succeed! You might come from a background in sports development, fundraising, account management, sales, or community engagement, but above all, you’ll bring enthusiasm, empathy, and passion. If you believe yourself to be a tech-confident and goals orientated person with the skills and attributes to make this role a success, then we would love to hear from you!
Why The Fundraising Club CIC?
Joining the team at The Fundraising Club provides a unique opportunity to become part of something exciting, innovative and at the heart of grass roots enablement. The Fundraising Club is a flagship initiative of Pitchero, a leading digital technology provider for amateur and semi-professional sports clubs meaning you will sit at the heart of digital innovation for sports clubs. The Relationship Manager position is therefore a rare and exceptional role to work in a fast paced, exciting, commercial environment, while positively impacting communities across the UK. With a fun, interactive and exciting office culture you will also access the following benefits:
- Cash plan health care scheme
- Modern office environment close to the M62, with free on-site parking and excellent staff facilities
- Fruit, breakfast porridges and cereal provided for all staff
- Comprehensive training and ongoing development, ensuring you’re equip you with everything you need to succeed!
If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. Please note that a full UK driving licence and access to your own transport is essential.
To register your interest please apply here, or for more information contact Charlie, Leanne or Jen at Charity Horizons.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for an Assistant Retail Manager to join us on a full-time, permanent basis, working 36 hours per week. Due to the nature of this role, you will be required to be on-site and cover a 5 in 7 rota.
The Benefits
- Salary of up to £37,000 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a fantastic opportunity for an experienced retail manager with strong leadership and merchandising skills to join our inspiring organisation.
You’ll have the chance to combine career growth with a one-of-a-kind working environment. From Hyde Park to Richmond Park, no two days will ever feel the same; you’ll hone your leadership skills in settings as unique and vibrant as the people who visit them.
So, if you want to develop your career while working in some of the capital’s most beautiful and historic locations, apply today!
The Role
As our Assistant Retail Manager, you’ll support the Retail Manager to deliver an outstanding retail operation across our flagship shop, pop-ups, and e-commerce channel.
In this varied role, you’ll be responsible for leading and motivating the retail team, ensuring excellence in customer experience, visual merchandising, and overall retail standards.
You’ll also help manage financial performance, support staff development, and handle customer queries and complaints with professionalism and care.
Additionally, you will:
- Oversee daily shop operations, including opening/closing, tills, and security
- Manage stock control, deliveries, and e-commerce fulfilment
- Support the recruitment, training, and career development of retail staff
- Co-ordinate rotas and ensure effective deployment of staff across trading channels
- Ensure compliance with health and safety, HR, and company procedures
Please note, this role will involve lifting and manoeuvring stock.
About You
To be considered as our Assistant Retail Manager, you will need:
- Retail management or supervisory experience, including managing and leading retail teams to deliver income of more than £500k across a broad range of products
- Experience in a customer-focused role
- The ability to train, develop, lead, and inspire a team
- A high level of visual merchandising skills
Other organisations may call this role Assistant Store Manager, Retail Team Leader, Deputy Shop Manager, Retail Supervisor, Retail Operations Supervisor, Customer Service Supervisor, Retail Sales Supervisor, Assistant Shop Supervisor, or Retail Assistant Manager.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as an Assistant Retail Manager, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.
Are you an experienced community builder with a passion for purpose driven work? Do you thrive in a dynamic, mission focused environment where relationship-building, leadership, and strategic thinking make a lasting impact?
We are looking for a Community Fundraising Manager - North to lead and expand outreach efforts across the North of England. This full-time position is remote based, with regular travel across the region.
As a Community Fundraising Manager – North, you will be responsible for:
- Managing a small team of regional fundraisers
- Building networks with community leaders, clergy, schools, and donor groups
- Developing and implementing outreach and fundraising strategies in line with wider organisational goals
- Supporting and recruiting volunteers and public speakers (Community Appealers)
- Contributing to national campaigns, events and conferences
- Driving digital engagement through collaboration with a national social media team
You will be the key liaison between local communities and the national office, ensuring consistent communication, support, and innovation in regional engagement.
Key responsibilities:
- Lead and support Community Fundraisers in the region to achieve strategic goals
- Strengthen relationships with existing donors, high-value supporters, and volunteers
- Coordinate speaking engagements and event presence at parish, school, and community levels
- Represent the organisation at large scale national events and conferences
- Deliver quarterly performance and financial reports
- Collaborate closely with internal teams in communications, events, fundraising, and support services
Essential skills and experience:
- Background in community engagement or fundraising
- Strong public speaking and presentation skills
- Excellent relationship building and leadership abilities
- Organised and self motivated with a strategic mindset
- Proficiency in Microsoft Office and social media platforms
- Full UK driving licence and access to a vehicle
- Willingness to travel regionally with occasional overnight stays
Desirable:
- Experience using CRM databases (e.g. Raiser’s Edge)
- Understanding of Catholic diocesan structures
- Experience working in the charity sector
Salary: £40,000 - £45,000 per annum
Location: Remote, You must be based in North England with regular travel across the region
Recruitment process: Cv and Supporting Statement
Contract type: Permanent
Deadline: On rolling basis
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based within the Community Mental Health Team (Bedford and Biggleswade)
Ref: YTC-251
Closing date: 20th November 2025 at 9am
Are you a compassionate, proactive and organised individual with experience of engaging young people facing complex emotional or mental health challenges? Do you have a passion for empowering young adults to build positive futures and supporting them to transition confidently into adult services?
If so, St Giles has an inspiring opportunity to join our Hospital and Health Team as a Mental Health Transition Worker, where you’ll play a vital role supporting young adults with complex emotional needs as they move from CAMHS to Adult Mental Health Services.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
We work in partnership with the East London NHS Trust to improve outcomes for young people with complex emotional needs – helping them to engage with support, develop life skills, and take meaningful steps towards education, training and employment.
About this key role
As part of our Complex Emotional Needs Team, you will deliver one-to-one, person-centred support to young adults aged 17–25, helping them to build confidence, improve engagement with services, and develop life skills for adulthood. Your work will include:
- Supporting the smooth transition of young adults from CAMHS to adult services.
- Delivering tailored one-to-one support and transition life skills sessions.
- Advocating for young people and ensuring their voices are heard by professionals.
- Working collaboratively with NHS and community partners to achieve positive outcomes.
- Recording and monitoring outcomes in line with funder and service requirements.
- This is a hands-on, relational role, supporting young adults who may face emotional dysregulation, relational difficulties and barriers to trusting professionals.
What we are looking for
- Substantial experience of providing support, advice and advocacy.
- A proven ability to engage with young people with complex emotional or mental health needs who may be reluctant to engage with services.
- Experience of working within or alongside multi-agency teams.
- Strong knowledge of safeguarding, risk assessment and person-centred planning.
- Excellent written and verbal communication, record-keeping and IT skills.
- Emotional resilience, empathy, and a flexible, inclusive approach to teamwork.
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
If you have any queries, or require further support, please contact us via our website.
We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.


