Services Support Officer Jobs in Home Based

Introducing Chance UK 

Join Our Team

Do you believe every child deserves the chance of a better future?

We’re a small organisation with a big ambition – to help every child flourish.  The need for our work has never been greater and we are in an exciting period of growth in order to meet that challenge.

We provide a range of empowering services for children aged 5-13 and their parents and carers. We pride ourselves on developing evidence-based services, which put children at the heart of our work, and our services are designed to build social and emotional skills and resilience.

We know what we do works. We provide our unique support in a variety of ways and working at Chance UK puts you right at the heart of changing children’s and families’ lives. You will be a core part of our team, so it is vital you share our values and support our mission.

It is important that our team reflects the diversity of the communities we work with. We are actively seeking people from diverse ethnic backgrounds, disabled people, people who identify as male and people from LGBTQ+ communities. We are also keen to hear from those who have lived or professional experience of the issues we work on, including school exclusion and Special Education Needs and Disability (SEND).

We value our team through offering a range of benefits, including:

• 25 days holiday, plus bank holidays, 2 Wellbeing days, an extra celebration day and additional leave over Christmas
• Matched pension contributions up to 5%, entitlement from the start of your employment
• Enhanced maternity/paternity and shared parental leave
• Flexible working
• Enhanced Sick Pay
• Access to employee assistance programme

Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check.

Key Information

Reporting to: Senior Communications and External Affairs Manager
Employment type: Full time
Director reports: N/A
Hours: 37.5 hours per week
Location: Office based. We are a hybrid-working organisation. Our main office is a few minutes from Finsbury Park station.
Start date: ASAP
Salary: £29,400 – £31,500, depending on experience
Closing date: 2nd June 2024
Interview: Week commencing 10th June 2024

About the Role

This is an exciting time to join Chance UK’s external Affairs team, as we gear up to the delivery of a new ambitious long-term strategy anchored in amplifying the voices of the children and families we work with. We want to take our campaigning and advocacy to new heights, expanding on our digital communications and ensuring we reach more children, parents, stakeholders and decision makers.

You will be a part of a small but mighty team, delivering high profile campaigns and engaging, child-centered communications that showcase our evidence that what we do works, and aims to change policy and practice at local and national level.

Click to see the full job description and find out more about this role.

We are growing our counselling service and we will be offering more generalised counselling as well as our Self Harmony service which specialises in self-harm and self-injury reduction.

What You'll Do:

- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.

- Effective Partnerships:  Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.

We exist to fund research into beating blood cancer. In the past 60 years, we’ve invested more than £500 million into blood cancer research which has led to improved treatments and saved lives. Everything we do in the next five years will be based on a single aim – to stop people dying of blood cancer or the side effects of its treatments. We want to put people affected by blood cancer at the centre of everything we do. 

As Research Involvement Lead, you’ll be responsible for leading a programme of patient and public involvement in research, a core component of our charity wide involvement strategy. 

This role will ensure that our research strategy and funding programme is shaped by the priorities and needs of people affected by blood cancer. You’ll review and refine our processes to ensure they are in line with sector best practice and that they meet the needs of our community of people affected by blood cancer. You’ll further embed effective and meaningful involvement at all stages of the research cycle at Blood Cancer UK. 

You’ll also work to support the involvement of people affected by blood cancer in external research and strategic projects across the UK. You will ensure that the research we and others fund is patient focussed and has the potential to accelerate progress and deliver the maximum impact for the communities we support.  

Part time applications (minimum 28 hours a week) will be considered for the right candidate, please specify whether you wish to work full time or part time in your cover letter.

Are you an excellent Trust Fundraiser? Looking for your next challenge? Want to work within a Christian charity? Then this role could be for you.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest. 

In the last 3 years IHP's income of over £5.8m enabled us to reach over 54 million patients in more than 25 countries across the world. This income came from a range of sources including institutional, corporate grants (mainly healthcare companies who also donate medicines and healthcare supplies), trusts and foundations, partner NGOs, and individuals. 

To support our continued growth, we are looking for an experienced Trust Fundraising Officer to join our small yet dynamic Fundraising team to help grow our income through Charitable Trusts and grant making organisations.  This is an exciting time to join the organisation as we celebrate our 20th Anniversary year and look to a future of growth and building on our past achievements. 

About the role

- You'll research trusts and foundations funding opportunities to which IHP can apply.
- You'll prepare and submit compelling funding applications to trusts and foundations in order to grow our core income.
- You'll work across teams and build effective relationships with team members in order to identify suitable projects for funding in line with strategy and budgets.
- You'll support the preparation of funding applications by members of the team to other donors, including corporate donors, major donors and other charity partners (NGOs)​

Essential qualifications, knowledge,/transferrable skills and experience:

• Relevant fundraising experience (trusts and foundations)
• Experience of managing relationships with external stakeholder
• Experience of administration and record-keeping
• Experience of developing and managing budgets in line with funding applications.
• Knowledge of humanitarian response, international development and/or global health (Desirable)
• Excellent written and verbal communications skills
• Highly organised, efficient and self-motivated
• Ability to work with competing priorities, deadlines and targets
• Strong interpersonal skills and ability to be flexible as part of a small team
• Excellent research skills with an eye to identify opportunities
• A results-oriented mindset with a commitment to meeting and exceeding fundraising targets
• Committed to IHP’s Christian Ethos

See the Person Specification and Job Description for more detail. 

IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.Applicants must have the right to work in the UK.

We offer excellent benefits including a company pension scheme, employee wellbeing and benefits support, training, development and a generous holiday entitlement. We have an active Equality, Diversity and Inclusion staff working group.  Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'.

Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop.

Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.

CISWO is a national charity whose mission is to improve the lives of individuals and communities facing disadvantage due to the impact of the coal mining industry.

We are currently recruiting for a Grants Officer to support all aspects of our grant applications, collaborating with colleagues and our partners to develop and execute engaging applications to a range of funders in order to support the work with our client groups.

This is a great opportunity for someone with experience of writing content and developing applications to large and small funding bodies. 

This role can be based in Rotherham, South Yorkshire or Pontypridd, South Wales.

As Grants Officer, you will:

• Secure income through funding applications to a range of large and small scale funders.
• Write high quality, compelling applications that are submitted on time and in line with funder requirements and eligibility criteria.
• Work with internal and external stakeholders to develop applications for funding and compile high quality content that is realistic, deliverable, and appropriately budgeted.
• Identify and obtain any support and advice required for the preparation, planning and management of funding applications.
• Develop information and guidance for internal and external stakeholders that supports the funding application process.
• Build and maintain relationships with funders to develop an understanding of the charity’s work.
• Identify new and existing funding opportunities that meet organisational priorities
• Maintain accurate monitoring and recording of data to evidence performance.

The essential qualities, skills and experience you will need to apply for this role:

• Experience of writing compelling, high quality funding applications to secure income from a range of funders.
• Experience of developing applications to major funders such as National Lottery, Sport England, central government and local authorities as well as smaller grants and trusts.
• Knowledge of various funders and ability to analyse and assess which opportunities are appropriate to consider.
• Skilled at presenting complex project information in a clear and engaging way.
• Exceptional communications skills, both written and verbal with the ability to produce concise, persuasive and engaging narrative.
• Ability to work independently and as part of a team and encouraging this in others.
• Confidence to represent the organisation with partner agencies, funders and colleagues.
• Exceptional interpersonal skills with the ability to work co-operatively with others.

Benefits Package:

• 29 days holiday plus bank holidays
• Generous pension
• Westfield healthcare
• Opportunities for career development and progression

Salary: £30,000 PRO RATA £18,000 for 0.6FTE – 21 Hours per week

Contract length: 1 YEAR Fixed Term Contract

Location: Thames21’s main office at the Guildhall, City of London or at our Satellite Office in Bow; but we also offer hybrid working.

Responsible to: Head of HR

About Thames21:

Thames21 is an environmental charity putting healthy rivers at the heart of community life. Through environmental improvements, community engagement, education and advocacy we bring about effective and lasting change by working hand-in-hand with communities to deliver tangible and measurable improvements to our network of rivers.

Diversity at Thames21

Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.

 Purpose of the job:

 This newly created HR Officer position will support the Head of HR in a busy HR function potential for a busy charity. The role will concentrate on the operational and administrative aspects of HR and will also act as a first line support to staff but will also provide administrative support to the Operations Manager.  There will also be an opportunity for the HR Officer to get involved in project and research work.

This a part-time role of three days which can be worked in number of ways with either three full days or with less hours across four days, but you will be required to work at least two days in the office. 

 Main duties and responsibilities:

· Be the first point of contact for general HR queries

· Oversee the HR and recruitment inbox

· Drafting contracts and offer letters

· Produce and place job adverts

· Coordinate and arrange interviews and book meeting rooms

· Manage onboarding documentation for new joiners

· Manage both incoming and outgoing reference requests

· Manage the DBS checks and Safeguarding training systems

· Conduct right to work checks prior to employment

· Work with the Head of HR to ensure HR policies are updated when required

· Updating the Thames21 Org Chart

· Communicate any employment law updates

· Carry out research and other projects as required by the Head of HR

· Manage and maintain the HRIS (Breathe HR)

· Manage and maintain HR files on SharePoint

· Research, source and book training for staff as and when required

· Support the Operations Manager with any Health & Safety administrative tasks as required

 Other Duties

This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.

Are you a strong and compassionate service delivery lead looking for your next opportunity as Head of Services? In this role, you'll deliver and develop a portfolio of high-quality, trauma informed support for survivors of sexual abuse across Bristol, North Somerset, South Gloucestershire and BANES.

About the charity

Kinergy provides trauma-informed counselling and group therapy to individuals who have experienced sexual abuse and violence. This is an amazing opportunity to join the Kinergy team, as they go through this exciting time of transition. As part of the dynamic and supportive Senior Leadership team, led by their CEO, you will lead and inspire the service delivery team, ensuring that Kinergy continues to deliver and develop high-quality, trauma informed support for survivors of sexual abuse.

Role: Head of Therapeutic Services
Salary: £42,000 Pro Rata
Location: Bristol (majority based at our offices with scope for some homeworking)
Contract: Part Time: 30 hours per week (0.8 FT), Permanent
Flexible, life and family-friendly working, committed to providing an inclusive culture

About the role

You'll help develop and drive organisational strategy forward, ensuring that services are sustainable, accessible, evidence-based, inclusive and survivor-informed, as well as fostering an inclusive environment where everyone feels they belong by celebrating and investing in the team.

About you

You've got significant experience of leading, motivating and developing service delivery teams, ideally with responsibility for small - medium staff teams. Whilst you don't need direct experience in the sexual violence space, it's important to come with substantial experience with skills that are transferable (experienced in complex needs and trauma).

To provide the team with the right support, you'll also need:

• Resilience, great organisational skills and desire to put staff wellbeing and development at the heart of decision-making.
• Excellent communication and line management skills
• Well-developed finance skills, able to manage multiple complex budgets.
• Proven track record of business planning and managing a diverse range of services.
• Ability to produce written and statistical reports to a high professional standard, with an understanding and appreciation of the value of data for impact.
• Creative, curious, and flexible approach with a willingness to adapt and change priorities accordingly.

In return, you'll join a caring and passionate team working hard to ensure lasting change for people experiencing the trauma of sexual violence. The charity takes the responsibility of care for its staff seriously, and you'll be fully supported with ongoing supervision.

If reading about this opportunity has sparked your interest and you're ready to take on a new challenge, please get in touch with a copy of your profile or CV to Kate Headford at Charity People.

Deadline: 5pm on Tuesday 14th May
Interviews: 1st stage face to face- 22nd May & Final Stage 28th May

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We mobilise the PhD community to support students from less advantaged backgrounds to access the most competitive universities and succeed when they get there. We work with students who, because of their family income, parental history, or the postcode they live in, are at risk of missing out on the life-changing opportunities linked to higher education.

We are excited to be recruiting a School Partnerships Officer to join the School Partnerships Team. You’ll work to deliver the goals set out in Join the Club, our ambitious strategy for 2021-2026, specifically building partnerships with schools to deliver our  school facing interventions.

Your job will be to raise awareness of our programmes and transform expressions of interest into school partnerships. You will be responsible for a geographical area, creating a sales and partnerships plan and proactively reaching out to schools to generate opportunities and convert them into sales and signups. You will use your relationship building, influencing and selling skills to engage schools, trusts and networks to fulfil our charity mission in your area. If you are passionate about communicating with different audiences, quickly building relationships, and meeting ambitious targets that have a huge social impact, this could be the perfect role for you. This role will require you to become an expert on our programmes so that you can confidently discuss their features and benefits with key stakeholders. This isn’t about administering a process; it’s about understanding the needs of the schools and pupils in your area and how our programmes can support their priorities. You will be tenacious and empathetic in equal measure. You will also work to improve the efficiency of our internal systems, so teachers have the best experience communicating with us.

The role will report to the Director of School Sales and Partnerships. It can be based at any of our four Brilliant Club offices, located in London, Birmingham, Leeds and Cardiff.

 About You

The role will best suit someone who has:

• Experience of partnership building or selling a programme, product or service to schools, trusts, or other education sector stakeholders
• Resilience, tenacity and target driven motivation in a challenging marketplace
• A desire to positively impact social justice via charity sales
• Knowledge of UK education system- school, college and/or university sector
• Experience of using CRM systems, such as Salesforce
• A demonstrable passion for furthering The Brilliant Club’s mission.

Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities’ employer, we are committed to equality, inclusion and diversity and the value people from different backgrounds bring to a team. If like us you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

The vital work of the charity is partially enabled by income generated through fundraising; from supporter engagement and community events and activities, as well as philanthropic sources, such as trusts and foundations, and major donors.

As Supporter Engagement Officer you’ll play a key role in helping us to engage new and existing supporters as well as helping to deliver first-class stewardship to retain support and build trust. In addition you will develop appeals and communications that engage and inform supporters which help to raise more voluntary income.

Directly supporting the Direct Marketing and Legacy Manager and working closely with all of the Supporter Engagement team it would be beneficial if you have previous experience or an interest in Fundraising. Being a confident communicator with a “can-do” approach is essential as well as being able to demonstrate proven administrative skills, the ability to manage a varied workload and be highly organised.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 20th May 2024

Interview date: 23rd May 2024

This is an exciting opportunity to provide clinical leadership and supervision to a number of therapeutic services within Richmond Borough Mind. Our developed and respected Psychotherapy and Counselling Service has been providing long-term counselling interventions to local residents since 1988. The service is self-funded and offers a range of therapies which aim to provide individuals with the support and opportunity to work through their difficulties in depth with a skilled and experienced trainee or fully qualified therapist. Sliding scale rates are offered to make sure that we are accessible to all. We also run a number of therapeutic, psychoeducational, support and peer-led one to one sessions and groups, training workshops and other activities.

We are looking for a skilled and qualified (or in advance training) counselling supervisor to provide clinical supervision, leadership, management and service development of our Psychotherapy and Counselling service. Knowledge and understanding of a number of modalities would be an asset.  Part of the role will be to help us achieve and maintain BACP or equivalent service accreditation and to grow the service.

As well as having an empathy with the core values of RB Mind, the successful applicant will be a confident and versatile communicator with outstanding relationship-building, organisational and problem-solving skills, and have the ability to provide empathy and guided support to staff, volunteer counsellors, administrators and clients. You will be supported by senior management colleagues and gain a rich experience of low, moderate and more complex cases.

Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community, particularly individuals with lived experience of mental health problems.

Benefits of working for RB Mind:

• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
• Contributory pension
• Bonus 1 day of annual leave per year over the festive period [pro rata]
• Employee Assistance Programme (EAP) which includes free counselling sessions and access to a wellbeing app
• Training and personal development opportunities
• Paid time off for medical appointments
• Staff away days and socials

We are seeking a full time experienced administrative officer to support our Best Years Hub.  This role will act as the first point of contact for all services users and volunteers who are referred to the hub. 

The ideal candidate will have at least 3 years experience in a similar role, good administrative skills, a pleasant and helpful telephone manner, good attention to details and experience of using all Microsoft packages, WordPress, Canva and all social media platforms.

Based in York, the Institute of Physics and Engineering in Medicine (IPEM) is an Educational Charity which acts as a Professional Body and Learned Society for a growing membership of more than 4,700 scientists, engineers and technologists working in hospitals, universities, and healthcare industries. 

IPEM is looking for an enthusiastic and proactive individual to form an important part of the team supporting our Professional Knowledge and Innovation Manager to lead on IPEM’s scientific initiatives. 

You will have an interest and aptitude for learning and be comfortable working in a demanding environment within a tight-knit team and interacting with professionals of differing and diverse backgrounds. You will be committed to delivering exceptional customer service. You will also need experience of modern IT systems and remote communication tools and be a flexible and willing collaborator. No prior knowledge of Medical Physics and Clinical Engineering or innovation is needed, however you must be committed to developing an overall understanding of the sector and sharing that knowledge with members and colleagues. Above all, you will be an enthusiastic supporter of professional knowledge and innovation with a passion for working with people and helping form IPEM’s scientific contributions to our members and to society.

You will be educated to at least A-Level, and preferably above, or have equivalent experience, with strong written and oral communications skills, strong organisational skills, excellent attention to detail and the flexibility to manage competing priorities.

You will be an important part of a growing professional community and will work with members to understand their current needs and challenges to both equip them with skills they require for future opportunities and challenges and assist the continuing professional development of the workforce.

IPEM promotes flexible working for staff. After 6 months of employment, IPEM will agree, where appropriate and at its discretion, to an employee working either permanently at home, regularly at home or from home on an ad-hoc basis.

Closing date for applications is 5pm on Thursday 6th June 2024.

After gaining additional funding we are seeking to appoint a part-time Liaison Officer to support individuals who are recognised as being in the last year of life and those important to them.

As part of the team, you will be devoted to:

• Achieving the optimum quality of life for patients and their families facing a terminal illness
• Helping patients live meaningfully in the time they have left.
• Supporting patients to have control and choices over decisions about their care & keep their independence.
• Supporting patients to have a ‘good death’.
• Providing emotional, practical support to both patients and loved ones to help alleviate stress, anxiety, and social isolation.
• Helping loved ones to plan and prepare for life after the death of their loved one.

You will have:

• Sensitivity and understanding
• The ability to work well with others.
• Patience and the ability to remain calm in stressful situations.
• Customer service skills
• Experience in a similar role within the voluntary sector.
• Experience of delivering a frontline service
• Experience of working with volunteers

Type of role: Full time, permanent

Annual Salary:£28,000 to £31,000 (depending on location and relevant experience)

Holidays:25 days per year and  up to 5 discretionary  efficiency days

Location:                                         London, Victoria  or Manchester Ancoats

Working Hours & Pattern:             40 hours per week. Monday to Friday, 9am to 5pm (flexible)

Start date: As soon as practicable

Welcome to Ada!

We are the National College for Digital Skills, established in 2016 as the first new Further Education College in England since 1993. Our mission is: to educate and empower the next generation of diverse digital talent, and our values of Rigour, Resilience, Creativity, Curiosity and Collaboration sit at the heart of what we do and how we go about our work. We seek to harness tech as a positive tool for social mobility and improve the gender and ethnic diversity of the tech workforce.

We are a small, specialist college with c.500 students and apprentices on roll at present but with plans now well underway to grow to 850+ learners by December 2025 across our two fantastic new city centre hub campuses in London (Pimlico) and Manchester (Ancoats).

We stand apart from other Colleges due to:

• The quality of teaching, learning and assessment of computer science and related subjects
• Our fantastic progression outcomes for our learners
• The breadth and depth of our industry partnerships
• Our focus on outreach and learner diversity, especially those from more disadvantaged backgrounds
• Our high support, high expectations culture for staff and learners

We received ‘Good’, with Outstanding features, in our first Ofsted inspection in October 2018 and again in March 2023.

Job Purpose

The post holder will work cross-functionally to provide front-line administrative and transactional systems support to the People team and the Finance team. Within the HR/People elements of the role, the focus will be on day-to-day systems and process queries, recruitment, HR system support to Ada’s staff, compliance and general HR administration. This will require the post holder to have strong communication skills, strong attention to detail, and have the ability to manage and prioritise their workload.

To be successful in the role the post holder will:

• Have excellent organisation skills with the ability to structure processes and set up efficient systems to support Ada’s continued growth;
• Be consistent and accurate and have a keen eye for detail;
• Have experience in and be committed to following careful procedures to protect the sensitive personal data involved in this role;
• Have excellent numerical skills and good knowledge of Excel;
• Learn quickly, be adaptable, flexible and able to work in the ever-changing context of a growing organisation;
• Be able to take the initiative and demonstrate a creative problem-solving approach;
• Have well-developed interpersonal skills, working well independently and as part of a small team, and collaborating well with colleagues in person and remotely.

Role Responsibilities:

Finance Support: 60%

Support the Assistant Finance Manager in updating the Purchase Ledger:

• Ensure that purchase requisitions are received and processed on the accounting system in a timely manner,
• Ensure that all expenditure is recorded against the relevant nominal code and cost account, and that the correct VAT code is used,
• Ensure all suppliers’ invoices are attached to purchase requisitions on ApprovalMax
• Prepare mid and end of the month BACS payment run and ensure that suppliers are paid within payment terms,
• Receive and check all statements from suppliers,
• Investigate and action any issues that arise with regards to creditors,
• Regular review and maintenance of the outstanding purchase order and goods received notes report,

Support the Assistant Finance Manager in updating the Sales ledger:

• Ensure that all income is recorded against the relevant nominal code and cost account and that the correct VAT code is used,
• Ensure that all requests for sales invoices are processed and sent to debtors promptly,
• Ensure that all requests for sales invoices are monitored and chased so that the prompt payment is received

Petty Cash:

• Ensure that the disbursement of the funds, keeping records of those disbursements and requesting replenishment of the fund is done accordingly to the Petty Cash Policy;
• Ensure that the reconciliation of the business petty cash transactions is done on the bi-weekly basis in the Xero finance system.

Other finance duties:

• Support Assistant Finance Manager in preparation of the pay runs;
• Monitoring finance account inbox and dealing with staff, students and supplier queries to ensure they are quickly and properly resolved;
• Support staff in following the financial policies and procedures, such as: filling out charge card tracker, purchase orders, setting up new supplier;
• Support the Finance team in setting up a Fixed Asset Register and making sure it is kept up to date on a regular basis;
• Support the Finance Team with any other queries that may arise.

HR Support:

Recruitment

• To work with the HR Manager to draft adverts for posts being advertised, ensuring that they are well-written and engaging.
• To obtain quotes for advertising on various job boards and recruitment media channels in a timely and accurate fashion ensuring the best possible exposure for vacancies
• To coordinate interview/selection logistics including room bookings, diary management, scheduling and preparation of relevant materials and sending invites to candidates
• To support the HR Manager with the administration processes around onboarding and offboarding of staff including consultants, mentors, volunteers and governors.

Inbox Management & Staff queries

• To manage the recruitment inbox, responding to candidate and hiring manager queries in a timely manner
• To work with the HR Manager to manage the HR inbox, responding to staff enquiries in a timely manner recognising that some correspondence will be highly confidential and/or sensitive in nature.

Systems & Compliance

• To be the main point of contact for all HR system queries and to action all first-level system transactions, escalating more complex transactions to the Head of People & Talent or the HR Manager.
• To send out reference requests for all shortlisted candidates, chasing responses and passing on to the relevant line manager
• To maintain spreadsheets and trackers to ensure all relevant HR information is collected and collated (eg vacancies, DBS and other pre-employment checks, probationary periods, performance management, exit interviews.)
• To create and maintain electronic copies of  personnel files
• To support with the updating of the Single Central Record for all staff, volunteers, consultants, agency workers and governors
• Under the direction of the Head of People, issue relevant letters to staff in relation to Employee Relations (ER) matters ensuring that timelines are strictly followed, meetings arranged, notes/minutes taken and all paperwork, including checklists, is fully completed.
• To support the People team with all HR policies, processes and projects as required.

General Administration

• To provide accurate data for Education and Skills Funding Agency (ESFA) in monthly data returns,
• Liaising with CIVICA support team to seek advice on better use of MIS (REMS),
• Acquire data from primary and secondary sources and update database system REMS,
• Keeping up to date with the latest ESFA funding rules and regulations.

Additional duties:

• Undertake confidential shredding and filling,
• Coordination Support for the Finance or People/HR elements of staff on-site events

Person Specification

• Previous Officer/Administrator experience and used to working with limited supervision ideally in a Human Resources field.
• Ability to undertake administrative tasks and development of effective office systems and procedures
• Ability to use information technology for,word processing, spreadsheets and databases and excellent typing skills
• Ability to pick up new applications and software quickly
• Ability to work under pressure in a constantly changing and demanding environment
• Excellent written communication skills
• Excellent communication and interpersonal skills
• Excellent organisational and time management skills
• A good understanding of equal opportunities issues as they affect our stakeholders
• Strong stakeholder management, working with individuals across an organisation
• Aligned with the values of the College in their approach to their work.
• Perform duties with the highest level of confidentiality and have a strong sense of integrity

Other Requirements:

• Passion for working with young people and adults to help improve their life chances
• A commitment to on-going personal development
• A willingness to work flexibly and where necessary outside of normal working hours
• Suitable to work with young people and vulnerable adults in accordance with Government guidelines for safeguarding.

Variation to this Job Description

This is a description of the job as it is at present, and is current at date of issue. The duties and responsibilities described above are not exhaustive and additional assignments, duties or responsibilities may be required of this position. The job description will be reviewed and updated as necessary to ensure that appropriate revisions are incorporated, and that it relates to the job to be performed.

Safeguarding

We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references.

Equal opportunities

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

• To provide and promote equality of opportunity in all areas of its work and activity;
• To recognise and develop the diversity of skills and talent within its current and potential community;
• To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
• To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
• To promote good relations between individuals from different groups.

Applicants with disabilities

Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please write to us. 

How to apply for the role

Please submit your CV and a supporting cover letter outlining your interest in the role and the relevant experience you have in the subject field please write “Application  for Finance and HR Officer” followed by your name.

Closing date for applications:  Monday 20 May 2024 at 09.00