Shop manager jobs

Why this role matters:

Every day, millions of unpaid carers across the UK face immense challenges, often with little ecognition or support. At C r arers Trust, we believe robust, insightful evidence is essential to driving meaningful change for these carers – and that’s where you come in.

As our Research Manager, you won’t just be producing reports – you’ll be leading the charge in uncovering the real experiences of unpaid carers and identifying practical, transformative solutions to support them. This is a role that sits at the heart of our work: turning insight into influence, and evidence into action.

What you’ll do:

• Lead new research that explores the complexities of unpaid care, from the day-to-day realities carers face to the systems and services intended to support them.

• Work directly with carers and the organisations that serve them, ensuring our research is grounded, participatory, and genuinely reflective of real lives.

• Bridge the gap between academia, policy, and practice, using both rigorous academic methods and agile, think tank-style approaches to drive timely and impactful outputs.

• Shape the national conversation by presenting evidence to decision-makers, influencing policy debates, and helping Carers Trust lead the sector in what works – and what needs to change.

• Embed an evidence-driven culture across Carers Trust, working with colleagues across teams UK-wide to ensure insight guides everything we do.

Why now?

The challenges facing unpaid carers are growing – from navigating stretched health and social care systems to balancing work, wellbeing, and financial strain. At the same time, there's increasing recognition that carers are essential to the functioning of society and public services. This is a pivotal moment to influence the future of care – and we need a Research Manager who is passionate, curious, and committed to driving real change.

Who we’re looking for:

An experienced researcher with a talent for turning data into stories and findings into influence. Someone comfortable collaborating with academics, policymakers, service providers and – most importantly – carers themselves. A strategic thinker and a skilled communicator, who thrives on connecting the dots between evidence, lived experience, and innovation. 
 
If this sounds like you, download the recruitment pack to find out more. 

This is a truly exciting time to be joining Fauna & Flora’s Fundraising Team. Over the past couple of years, we have established a fundraising programme that is going from strength-to-strength. More people than ever before are choosing to support our work, and as a result our donor base is rapidly growing.

The new role of Trusts & Foundations Manager is an exciting opportunity for a hands-on, fundraising-savvy candidate to help Fauna & Flora achieve its ambitious fundraising goals. The role will focus on providing exemplary account management to trusts and foundation donors, maximising the value of partnerships through providing excellent stewardship and building strategic relationships to ensure long term support. Our key audiences are currently in the UK and USA – where we are developing an in-country fundraising team that this role will work closely with.

The successful candidate will bring a passion for finding solutions for nature, people and climate, and be able to inspire and convey that passion convincingly to donors through personal outreach and engaging written communications. We are seeking an enthusiastic and collaborative fundraiser with experience within the charity sector, particularly from having secured grants and developing relationships with trusts and foundations. We are also seeking a candidate with the ability to build effective internal relationships in order to track the delivery of projects and deliver inspiring reporting for donors.

The role represents an exciting opportunity for someone who is keen to work in a fast moving and dynamic environment, supporting globally important approaches for people, nature and climate.

In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.

Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

Please visit our website and download the job application pack for further details on how to apply

The closing date for applications is Sunday, 15 June 2025. Interviews are likely to take place during the week commencing 23 June 2025.

This role is not eligible for sponsorship of a Skilled Worker Visa.

The Volunteer Engagement Manager forms an integral part of our Retail management team, working closely with our shop management and HR teams. They will be responsible for recruiting, organising and coordinating the charity’s volunteers and our volunteer programme – working with our shop managers to develop their skills to drive recruitment, improve retention, and ensure we have the right number of volunteers in the right locations to support our work.

Responsible to

Retail Development Manager

Direct reports

None, although this may change as the role evolves

Working hours and contract

35 hours, working five days per week, across a flexible seven-day rota

Salary

£28,000 - £32,000 (depends on experience), plus travel expenses

Location

Four days per week in our shops, and one day at our Head Office, Mansell street, Aldgate East

Role Responsibilities

Deliver recruitment targets by shop to ensure we have sufficient volunteers and volunteer hours to support our financial objectives

Support the onboarding of our volunteers for various retail roles

Engage our volunteer team with Fight for Sight’s work and help them to understand the value of their contribution

Maintain an empowered, well trained, motivated and engaged volunteer team with excellent communication at team and individual level

Attend in-person recruitment events to engage with our volunteering communities.

Work alongside our Retail HR lead to schedule and deliver online training sessions, to ensure volunteers are well-prepared and confident in their roles

Work closely with the shop managers to grow relationships with volunteers and to demonstrate outcomes and the value and impact of volunteering activities.

Support our shop managers to maintain accurate records of volunteer activities and hours, ensuring compliance with all legal and organisational requirements.

Person specification

Desirable skills, knowledge & experience

· Track record in successful charity shop volunteer recruitment and retention

· Excellent interpersonal and communication skills, with the ability to build strong relationships with volunteers, retail staff, and other stakeholders

· Passionate about the benefits of volunteering to both volunteers and organisations, and an understanding of the challenges involved in volunteer management

· Experience of working with and managing a regional volunteer network

· Strong organisational skills and the ability to manage multiple tasks and priorities effectively

· Experience with volunteer management software and recruitment sites (desirable).

Personal qualities

· An understanding of and commitment to the sight loss community.

· Strong communication skills and presentation style.

· Flexibility and a practical, can-do attitude.

· Highly motivated and able to juggle a varied workload.

· Personable, with excellent listening skills.

· Excellent accuracy and attention to detail.

· Growth mindset

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Flexible/hybrid working options

· Apprenticeships scheme, study leave and financial support for training & development

· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

· An active Social Committee and staff events

Application & Interview process

See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants will be invited to interview online via Teams.

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.

Equal opportunities, diversity & inclusion

Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

Are you considering the next step in your health and social care career? Want to keep making a difference while developing yourself? Discovery are currently recruiting for an Assistant Locality Manager to join our team in Taunton.

The Assistant Locality Manager will support the manager and their team of Support Workers in a variety of ways - delivering the highest possible care to the people we support, ensuring compliance to organisational policies and procedures assisting with rota planning and shift management, using different IT Systems to ensure full compliance in H&S checks managing their time effectively across two locations working alongside the Locality Manager to ensure that colleagues are supported and managed effectively in line with the company values. Acting up as manager when the Locality Manager is unavailable to ensure safe running of the homes and compliance is maintained.

Discovery is proud to be successfully accredited by the Great Places To Work Programme for the fifth year in row in 2025.

The total annual pay for the role is currently £30,808.69

About the role: This is a diverse and exciting role, some of your responsibilities will include:

• Support the Locality Manager with the smooth operation of the service, including rota management, reviewing and updating support plans and assisting with the recruitment and development of a team of Support Workers. 
• Work with relatives, healthcare professionals and external agencies to ensure that the needs and interests of the people we support are met and upheld. 
• Serve as a role model to a team of Support Workers, demonstrating excellent practices of support.

For a full list of what this role involves please read the attached Job Description

What will I need? To be considered as an Assistant Locality Manager you will need:

• Experience of working with people with a wide range of needs - for example, autism and complex learning disabilities
• The ability to prioritise workload, manage your own time, delegate tasks and meet deadlines.
• Up-to-date knowledge of the personalisation agenda and Active Support provision.
• The personality to develop positive working relationships across Discovery – including the people we support, their families, internal colleagues and external agencies.
• Have or be willing to work towards a Diploma Level 3 in Health and Social Care/Leadership and Management for Care Services.

This list is not exhaustive, please review the attached person specification for further information

Why join us? Discovery are committed to developing skills and rewarding our staff. We offer:

• A salary of £30,808.69 per annum (based on 37.5 hrs per week)
• 30 days’ annual leave entitlement (including bank holidays
• Access to discounts on high street shopping, cinema tickets and meals out
• Employee Assistance Programme
• Pension scheme
• Life Assurance
• Great Induction and training opportunities including Diploma in Health & Social Care.
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 

Who we are

Discovery exists to help each person we support to live a fulfilling life, to be equal in society and to be active in his or her local community. That’s a big deal. It means being able to have choice and control in life. It means choosing to go out or to stay in, making friends and having relationships, finding and developing skills and interests. It also means managing a home, voting, staying healthy and being able to pursue employment or volunteering opportunities. If you think you can help the people we support get more from life, we want to hear from you. 

Apply now:

So if you would like to be a part of our team and if you feel that your values match ours, please apply by clicking the button below - upload your CV and we will be in touch. You could soon be making a positive difference every day. 

This role requires an enhanced DBS Disclosure, which will be obtained for you by Discovery.

Discovery is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and applicants for employment. Discovery are Disability Confident Committed and we guarantee to interview all applicants who let us know they have a disability and meet the minimum essential criteria for this role. Discovery has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees. As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03 003 039 150 or email applynow @discovery-uk .org

Are you an experienced campaigns, advocacy or policy specialist looking for a new challenge? If so, it’s an exciting time to join the team at Woodgreen to help us shape Woodgreen’s voice to ensure pets and their people are better protected and supported across the UK.  

We're looking for a Senior Campaigns and Policy Manager who will be responsible for engaging with political leaders, the media, our supporters and the wider public.  In this role you'll lead the development and delivery of our policy and campaigning work, raising awareness of key issues, building strategic relationships, and advocating for systems change that improves animal welfare and supports the bond between pets and their people.

You will build and lead a small but far-reaching team to amplify Woodgreen's voice and lead evidence-based advocacy campaigns to drive systemic change in areas such as responsible pet ownership, animal welfare legislation, and improving pet welfare. You'll represent Woodgreen externally, with the media, in government consultations, parliamentary groups, sector forums, and external networks to raise our profile and policy positions.

To be successful in this role you will need;

• Extensive experience building and maintaining strategic relationships.
• A proven track record in campaigning, policy development, advocacy or public affairs, ideally within the charity, animal welfare, or social policy sectors.
• Substantial experience and confidence with public speaking for a variety of audiences.
• Experience managing a team or leading cross-organisational advocacy or campaigns activities and working collaboratively with external partners.
• The ability to lead, motivate and support diverse projects with a range of different participants.
• An interest in animal welfare and empathy for the complex challenges facing pet owners.

This is a full-time, permanent opportunity, working 37.5 hours per week on a hybrid basis with the expectation that the successful applicant will work from our Godmanchester site for approximately 2 days per week dependent on business need (although the frequency of this is negotiable).

The starting salary for this position is £45,511 to £50,568 per annum, depending on experience.  This will be complemented by;

• 36 days annual leave (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Free access to Headspace
• Life assurance (4x salary)
• 25% discount in our charity shops.

This vacancy may close earlier should we receive high volumes of applications.  Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.

The role:

The CRM Systems Manager champions and enables long-term customer engagement through the management and continued development of our CRM systems, primarily Tessitura. Working closely with the Head of Digital and Data, you will lead the Globe’s use of Tessitura and the wider integrated ecosystem, ensuring it is optimised for the organisation’s business needs.

The role is responsible for both:

Support and maintenance - ensuring this business-critical system is functioning correctly and efficiently

Development and innovation - working across the organisation to deliver new features that improve efficiency for staff, increase revenue generating opportunities and deliver a seamless self-service experience for customers

The skills:

We’re looking for someone with hands-on experience supporting CRM and ticketing systems, ideally Tessitura, who can help us develop how we use the system to deliver our strategic objectives and audience goals.

You’ll be confident writing SQL queries, using reporting tools like SSRS and exploring new technologies to extend our capabilities. Alongside this, you’ll be able to translate these technical ideas into plain language and deliver training that builds confidence and capability.

You’ll bring business analysis and problems solving skills to develop and deliver smart solutions and you’ll be able to quickly build strong relationships across teams to ensure everyone makes the most of our systems.

The team:

The Digital and Data team is responsible for the Globe’s digital products; our strategic use of audience and visitor data; and our approach to integrated customer journeys across all touchpoints. Alongside the rest of the Audiences directorate, we champion an audience-first approach across the organisation and work to build customer loyalty whilst diversifying our live and digital audiences.

The Audiences directorate includes the Digital and Data team as well as Marketing, Communications and PR, Ticketing and Sales, Retail and Audience and Visitor Operations.

Benefits:

• Discount in the Globe shop and onsite restaurants/cafes
• Staff discounts via My Globe perks and better Bankside Buzzcard
• Free entry to selected shows, events and activities
• Access to our free employee assistance programme and 24/7 virtual GP service
• Enhanced maternity, paternity, adoption, and shared parental leave and pay
• Life assurance scheme
• Rental deposit scheme
• Season ticket loans
• Eye test voucher scheme
• Flu vaccination scheme
• Cycle to work scheme
• Enhanced employer pension contributions after 12 months service.

To apply:

Interested? For full information on the role, please download the job description from our main jobs page. To apply, please complete the online application form by 12pm noon on Wednesday 25 June.

‍About Betknowmore UK

Our Vision

At Betknowmore UK, we work tirelessly to raise awareness, deliver support services and, through education, create more understanding about gambling related harm. ‘We want people to be empowered, to live the life they want to lead.’ Read more about our values, strategy and impact.

We exist to provide support and training services that prevent and address personal and societal harms caused by gambling. Together we aim to raise awareness, deliver support services and, through education, create more understanding about gambling harm.

How we started

Betknowmore UK was established in 2013 by Frankie Graham, who lived with a gambling addiction for nearly 20 years, prior to successful recovery in 2006. Find out more about our organisation and history via our website. 

Role Overview

We are looking for an experienced and dynamic Community Outreach Manager to manage and expand our outreach efforts. The Community Outreach Manager will be responsible for leading a team to deliver Betknowmore UK's Community Outreach services, engaging with local communities, and supporting individuals impacted by gambling harms. 

This is a key leadership role that involves overseeing the service’s strategy, operations, and delivery, ensuring that services are accessible, effective, and meet the needs of diverse communities. 

The Disclosure & Barring Service (DBS) -Disclosure

Betknowmore UK aims to promote equality of opportunity for all with the right mix of talent, skills and potential. Betknowmore UK welcomes applications from diverse candidates. Criminal records will be taken into account for requirement purposes only when the conviction is relevant. As Betknowmore UK meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013) by SI 20131198. All applicants who are offered employment will be subject to a criminal record check from the Disclosure & Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions.

‍Key responsibilities and accountabilities

1. Leadership and Team Management:

• Lead and manage the GOALS team, ensuring they have the resources, support, and training to effectively deliver services.
• Provide regular supervision, mentoring, and performance feedback to outreach staff.
• Design and implement training plans to enhance team capabilities and leadership potential. 
• Set individual and team performance goals, conduct regular performance reviews, and offer constructive feedback. 
• Identify opportunities for improvement and support team members in their growth and development.
• Develop and maintain a high-performing team culture that reflects Betknowmore UK's values and commitment to compassionate, non-judgmental support.

2. Service Delivery and Development:

• Oversee the delivery of community outreach initiatives aimed at raising awareness of gambling harm and providing support to individuals and communities.
• Ensure the team is effectively engaging with local organizations, community groups, and other stakeholders to increase the visibility of our services.
• Monitor the quality of service delivery and make improvements where necessary to meet the needs of service users.
• 3. Strategic Planning and Service Improvement:
• Collaborate with senior management to develop and implement the strategic direction for community outreach services, ensuring alignment with Betknowmore UK's wider objectives.
• Continuously evaluate service effectiveness, gathering feedback from stakeholders, service users, and team members to drive continuous improvement.
• Lead the development and implementation of outreach campaigns and partnerships to engage at-risk communities.

4. Reporting and Compliance:

• Maintain accurate and up-to-date records of outreach activities and case management, ensuring compliance with confidentiality and safeguarding procedures.
• Prepare and present regular reports on service performance, including outcomes, challenges, and achievements.
• Ensure that all outreach services meet organisational standards, as well as external regulatory requirements

5. Stakeholder Engagement and Networking:

• Build and maintain strong relationships with external partners, including community organizations, local authorities, and support services.
• Represent Betknowmore UK at community events, conferences, and other networking opportunities.
• Work collaboratively with other service lines within the organization to ensure a holistic approach to supporting individuals with gambling-related harm.

Key Requirements

Essential:

• Must be London based as you will be required to attend community events and in-person meetings within the Greater London area.
• Significant experience in a leadership or managerial role within a social services, community outreach, or public health setting.
• Demonstrable experience in managing outreach or support services, with a focus on community engagement and impact.
• Strong communication, interpersonal, and presentation skills.
• Proven ability to work independently, manage a team, and collaborate with diverse stakeholders.
• Ability to analyse data and use insights to improve service delivery and outcomes.
• Commitment to promoting equality, diversity, and inclusion in all aspects of work.
• Strong organisational and time-management skills, with the ability to handle multiple priorities effectively.

Desirable:

• Knowledge and understanding of gambling harm, its impact on individuals and communities, and the available support systems.
• Experience of working in or with the gambling sector, or experience of working with vulnerable or at-risk populations.
• A relevant qualification in social care, public health, or community outreach.
• Knowledge of safeguarding policies and procedures.

Application Instructions

Please read the Job Pack for full details of the role. Applications must contain a cover letter and a CV to be considered for the role. Your cover letter (no more than 2 pages) and should outline how you meet the role specification and demonstrate an interest in the role. Interviews will be held on a rolling basis.

Location: Portsmouth Naval Base, Sea Cadets Stores

Contract: 35hrs per week - Permanent

Salary: £38,000 - £42,000 gross per annum

Closing Date: 29 June 2025

Are you a hands-on Warehouse Logistics Manager and Head of Department looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for a Head of Logistics and Trading to join our team responsible for the management and duties arising from the MSSC stores team and Sea Cadets Shop orders, and other departmental functions.

We are looking for a capable, ambitious person, able to accept increasing responsibilities, as the department transitions significant staff/role changes in the coming months.

Responsibilities

• To manage the operations of the MSSC Logistics & Trading department, which includes motor transport management for the MSSC.
• To be line manager to the Logistics & Trading Team.
• Be Building Manager responsible for the safety and security of all machinery, staff and operations within Sea Cadet Stores.
• Be responsible for budgetary control and finances associated with the department.
• To provide warehouse management and administrative oversite to operations for receipt and dispatch of online shop orders, MoD and MSSC stores held on loan throughout the MSSC.
• Liaise with SCC units, contractors, suppliers and MoD, to effectively deliver an efficient, effective department.
• Be responsible for maintain appropriate levels of MoD and Sea Cadets Shop stock.
• Liaise with Royal Navy regarding use of RN systems for purchasing uniforms and other RN provided equipment.
• Manage warehouse receipt and dispatch, ensuring that all orders are dispatched within specified timelines.
• Manage the operations of the Westminster Stores and Sea Cadets Shop online systems, ensuring that all records are maintained and up to date and accurate.
• Be prepared to assist with the manual aspects of warehouse activities as required.
• Liaise with Royal Navy and Captain of Sea Cadets regarding changing uniform requirements.
• Liaise with fundraising team to develop a strategy for increasing sales in the SCC shop.

Requirements

Requirements

• Experience of line management responsibilities and managing a team.
• To successfully undergo MoD security clearance to SC level.
• To operate the counterbalance for lift (training will be provided if necessary).

Desirable

Experience of logistics work within the Royal Navy or Cadet Forces as an adult.

Benefits

Benefits

• Limited flexible Working hours
• Cycle to work scheme and Season Ticket Loan
• 25 days annual leave plus bank holidays
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
• National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.

For further information, please download the Recruitment Pack.

If you are interested in this role, please apply now!

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo a criminal record and higher level security check.

The Programme Operations Manger is a new position at the Hebridean Whale and Dolphin Trust. We are looking for someone who can lead and coordinate expert teams across two different work programmes, our Hebridean Whale Centre and whale research boat, Silurian. 

If you are looking for an exciting challenge, based on a beautiful island, with a fantastic team then we would love to hear from you. You do not need maritime experience to succeed in this role.

We are seeking an organised, responsible, and self-motivated person to head our Hebridean Whale Centre operations and lead our boat team.

We are looking for someone with a passion for our seas and wildlife and significant experience in people and project management.

Our ideal candidate will have excellent communication, coordination, and time management skills and be experienced in leading diverse teams.

Based in Tobermory the role includes responsibility for managing the charity’s retail operation and taking the lead on fundraising for the Centre and boat activities. Therefore, proven successful experience of charitable fundraising and knowledge of gift shop/charity retail activities would be an advantage.

The ability to ensure the effective co-ordination and delivery of the charity’s boat and centre operations, on time and within budget, as well as being able to work effectively with the wider team of staff, trustees, volunteers, and external contractors is central to all tasks.

A genuine interest in cetaceans and marine conservation is essential and an understanding of the workings of the third sector would be an advantage.

This is a varied role which differs from season to season and day to day. One day you might be debriefing with our expedition crew aboard our research vessel, the next developing new retail partnerships and promoting the Hebridean Whale Centre.

The role is based in Tobermory on the Isle of Mull which is also where the charity's office, Centre and boat mooring are located. The Programme Operations Manager will work from the office in Tobermory and remotely from home as required to deliver the objectives of the role.

You need to have the right to work in the UK to apply for this role. As a small charity HWDT are unable to sponsor visa applications for international workers at this time.

HR Advisor

Salary£32,000.00 per annum

LocationHome Based

Weekly Hours35

The Vacancy

Job Title: HR Advisor

Location: Home Based

Salary: £32,000.00 per annum

Weekly Hours: 35

Reference: YMC1095697

There’s a new opportunity for an experienced HR professional looking to make a real impact in a values-driven organisation! YMCA England & Wales is seeking an accomplished HR Advisor to join our national People Services team, supporting our operations across England and Wales.

In this field-based role, you'll act as a trusted HR partner to retail managers and teams, offering proactive and expert advice across a broad spectrum of HR matters. From employee relations and absence management to training delivery and change support, you’ll be integral in driving positive employee experiences and upholding YMCA’s ethos and people-first culture.

About YMCA England & Wales:

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

What you’ll be doing:

• Advising managers on employee relations issues including disciplinary, grievance, and capability cases
• Monitoring absence, conducting welfare meetings, and managing Occupational Health referrals
• Supporting store teams through regular visits, building relationships and trust
• Delivering training sessions to upskill managers and promote HR best practice
• Supporting HR projects, change initiatives, and data reporting
• Collaborating with the wider HR team and deputising for the Assistant Head of HR when needed

Who we’re looking for:

• MCIPD-qualified or equivalent HR experience, ideally in a retail environment
• Strong knowledge of employment law and HR best practices
• Confident managing casework with a fair, empathetic approach
• Excellent interpersonal and communication skills
• Highly organised, self-motivated, and able to work independently
• Willing to travel frequently (full driving licence required)

Join us and help shape the future of HR in a mission-led organisation that makes a difference to communities across the UK. If you’re passionate about people and want to bring your HR expertise to a cause that matters — we’d love to hear from you

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Assistant Store Manager - Bilton
 
Permanent contract
Location: Bilton
Hours: 15
Working pattern: 2 days over 7
£9,706.23 Salary per annum
Closing date: 15th June 2025 (the advert may close early if we receive a sufficient number of suitable applications)
Brand: Saint Michael’s Hospice
 
Interviews will take place at Crimple House on w/c 16th June 2025
 
Do you want to be part of an organisation that makes a real difference to our local communities? Our family of services including Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice provide vital support to people when they need it most. Our vision is of a community where everyone gets the care they need, want and deserve You can help make that a reality.
 
We are an independent charity powered by local communities. Every day, help to improve quality of life for people living with terminal illness, bereavement and mental health concerns, because our belief is that no one should suffer. Our incredible teams work together to make this happen, whether that’s as a counsellor, nurse, receptionist, fundraiser or one of many other essential roles.
 
About the role
Saint Michaels Hospice Charity Stores are at the heart of our community.
 
We have an exciting opportunity for an experienced assistant retail manager with natural confidence and leadership skills, and a passion to build on something special to our store manager in the superb location of Bilton, Harrogate.
 
What you’ll be doing:
This role would suit someone in a similar role, or looking to take the next step to assistant manager, who demonstrates a love of sustainable fashion, and who thrives in a fast-paced and dynamic environment.
 
As champion for our customer and donor experience, the assistant manager will support the manager and team of staff and volunteers to provide exceptional service, a welcoming and friendly shop to visit or work in, and beautiful windows that would entice any new or regular customer to browse.
 
What we’re looking for:
With a keen desire to meet and exceed targets, this role would develop plans and have collaborate with the shop manager to maximise shop performance and look at ways in which we can grow and enhance our amazing hospice charity store.
 
If you would like the opportunity to work in this successful retail business, be part of a successful hospice retail team making a significant difference to local people, feel valued and respected for your creativity and hard work, and work with a warm, friendly, and remarkable team; we would love to hear from you.
 
What we offer you:
·       Competitive salary
·       Generous 35 days of annual leave (pro rata)
·       8% employer pension contribution
·       Wide range of discounts on high street brands and local shops
·       Cycle to work scheme
·       Recommend a friend bonus
 
How we look after you
·       We put people first in all that we do, which includes our own team
·       Wellbeing and resilience support with a dedicated team by your side
·       Flexible and hybrid working for many roles
·       A supportive and caring environment
·       Opportunities to grow, develop and progress, with culture of lifelong learning
 
PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who require sponsorship to work in the UK.
 
Don’t quite meet the requirements for this role? We’d still love to hear from you, please get in touch via [email protected] to discuss other opportunities across our family of services.
 
How to apply:
·       Please click Apply and you will be forwarded to our website, where a full job description is available (via the ‘Document Available’ button at the top of the advert).
·       Make sure you answer all supplementary questions as part of your application. If you don’t, we’ll have to automatically reject your application.
·       Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.
 
Our values:                              
·       We put the people who use our services at the heart of everything we do
·       We are caring and compassionate
·       We are personal and supportive in our approach
·       We engage positively
·       We are responsive
·       We are driven to do better
·       We are fair
·       We are professional
·       We work collaboratively
·       We are accountable
 
Living out our values
·       Our behaviour framework puts our values in the context of our everyday work. See what this includes at saintmichaelshospice.org/behaviour-framework
·       We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our communities.
·       We believe that children, young people and adults should never experience abuse of any kind.  Our safer recruitment and safeguarding processes help protect those accessing our services, please see our safeguarding statement on our website: https://saintmichaelshospice.org/safeguarding-statement/
·       If you require any support or adjustments to be able to apply for this role, please let us know by emailing [email protected]
·       We will need to complete satisfactory pre-employment checks before appointing you. These include but are not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. We will cover the cost of these.
90
For more information on the role, please contact us on [email protected] or on 01423 200 145 and we can arrange for you to have an informal discussion with a member of the team.
 
North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).

We are looking for a Branch Manager with a passion for animal welfare, who will contribute to our mission of rescuing, rehabilitating, and re-homing animals in need. Our new Branch Manager will want to actively promote kindness and the prevention of cruelty to animals, and be driven by a desire to give those in our care a second chance in finding their forever home.

They will expand our profile across the North West London and South Hertfordshire area, working closely with the trustees to create a sustainable business plan, and have overall responsibility for the Branch, our shops and the day to day running of the charity. 

Role Responsibilities

People

Be responsible for all branch employees, including recruitment, employee development and performance assessment.

Health and Safety

Ensure the Branch fulfils its duty of care and legal obligations for the health and safety of employees, volunteers and others on site.

Have overall responsibility to ensure that the buildings and equipment belonging to the Branch are maintained and operated in a safe and secure manner. 

Financial Performance, Governance and Administration

Together with the Branch Treasurer, develop and implement robust policies, procedures and controls in line with guidelines, and produce annual budgets and reports for the Branch.

Income Generation and Fundraising

Lead income generation, innovate new fundraising activities.

Have overall responsibility for the Branch retail operation, working closely with the Retail Operations Manager to ensure that individual shops meet annual sales targets.

Work with the trustees in developing retail strategy and growth opportunities. 

Digital Media and Marketing

Be responsible for developing the use of digital media to deliver the charity's vision, mission and strategy.

Work with the trustees to develop a marketing strategy, helping our Branch reach more people and generate additional income.

Animal Welfare

In collaboration with the Animal Operations Manager, ensure the Branch delivers on its commitment to care for and ensure the welfare of animals, overseeing compliance with RSPCA standards and policies, relevant legislation and best practice in the provision of animal welfare services. Develop the Branch’s ability to accommodate the changing animal welfare needs in our community.

Person Specification

You have:

• A proven track record of leading and motivating people to deliver the strategic aims of a business or charity
• Excellent written and verbal communication skills, and also the ability to listen to the opinions of others
• Excellent organisational skills and the ability to multi-task
• A desire to design and implement systems and processes, enabling delivery of our overall strategic aims
• A passion for the care and welfare of animals
• A full UK driving licence

You have expertise and experience in:

• Operating at a senior leadership level
• Project management and business planning
• Business development and growth
• Income generation and budget management
• Business and financial reporting
• The use of technology and digital media

You are:

• Flexible, with an ability to adapt to different situations 
• A people person who is approachable and enjoys working with others, communicating effectively to build strong relationships
• Proactive and forward-thinking with an ability to plan ahead 
• Able to prioritise conflicting demands and thrive under pressure
• Committed to the highest levels of integrity and effort

Are you experienced in UK policy and ready to lead on complex issues? Are you ready to use your policy expertise to drive meaningful change?

The MND Association is looking for a Policy Manager to shape and lead our policy influencing activities across England, Wales and Northern Ireland. In this key role, you will develop and promote policy positions that ensure our voice is heard in public debates and among decision-makers. You'll work with a wide range of stakeholders to influence change and improve support for people living with and affected by motor neurone disease. We're looking for a Policy Manager with strong analytical skills, political insight and clear communication abilities, who can work confidently both independently and as part of a collaborative team.

Key Responsibilities:

• Manage and develop policy, research and analysis work to position the MND Association in key debates
• Monitor and analyse public policy to identify barriers and propose evidence-based solutions to support campaigns, briefings and submission
• Communicate the MND Association's position through high-quality briefings, reports, submissions and speeches
• Develop and maintain relationships with policymakers, government officials, and key sector organisations
• Represent the Association in external policy and consultation forums
• Support the implementation and evaluation of the Association's Public Affairs and Campaigns strategy
• Keep internal colleagues informed of relevant policy developments
• Circulate policy positions to varied audiences in accessible formats
• Lead and support policy-related meetings, seminars and consultations
• Line-manage Policy Advisers and oversee commissioned projects where required

About You:

• In-depth knowledge of health and/or social policy in the UK
• Strong understanding of UK political systems, including Westminster and the devolved nations
• Proven experience in delivering impactful research and policy analysis
• A successful track record of policy development and influencing change
• Ability to interpret and comment on complex issues clearly and effectively
• Experience of managing staff and external consultants
• Strong planning and organisational skills with the ability to meet deadlines
• Willingness to travel across the UK and attend occasional evening or weekend events

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office at least 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas

• Familiarity with UK political systems, including Government departments, Westminster and the devolved nations.
• Excellent communication, negotiating, reporting influencing and negotiating skills
• Excellent planning and management skills.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

The Policy Manager role offers a chance to make a real difference while working in a supportive and flexible environment. If you have the skills, experience and commitment to drive positive policy change, we would be delighted to hear from you.

Join us as a Policy Manager and help shape a better future for people living with and affected by MND.

Assistant Store Manager – Ripon
Permanent contract
Location: Ripon
Hours: Up to 37.5, part time considered
Working pattern: Up to 5 days over 7
£23,414.37 per annum
Closing date: 18th June 2025 (the advert may close early if we receive a sufficient number of suitable applications)
Brand: Saint Michael’s Hospice
 
Interviews will take place at Crimple House on W/C 23rd June 2025
 
Do you want to be part of an organisation that makes a real difference to our local communities? Our family of services including Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice provide vital support to people when they need it most. Our vision is of a community where everyone gets the care they need, want and deserve You can help make that a reality.
 
We are an independent charity powered by local communities. Every day, help to improve quality of life for people living with terminal illness, bereavement and mental health concerns, because our belief is that no one should suffer. Our incredible teams work together to make this happen, whether that’s as a counsellor, nurse, receptionist, fundraiser or one of many other essential roles.
 
About the role
Saint Michaels Hospice Charity Stores are at the heart of our community.
 
We have an exciting opportunity for an experienced assistant retail manager with natural confidence and leadership skills, and a passion to build on something special to our store manager in the superb location of Bilton, Harrogate.
 
What you’ll be doing:
This role would suit someone in a similar role, or looking to take the next step to assistant manager, who demonstrates a love of sustainable fashion, and who thrives in a fast-paced and dynamic environment.
 
As champion for our customer and donor experience, the assistant manager will support the manager and team of staff and volunteers to provide exceptional service, a welcoming and friendly shop to visit or work in, and beautiful windows that would entice any new or regular customer to browse.
 
What we’re looking for:
With a keen desire to meet and exceed targets, this role would develop plans and have collaborate with the shop manager to maximise shop performance and look at ways in which we can grow and enhance our amazing hospice charity store.
 
If you would like the opportunity to work in this successful retail business, be part of a successful hospice retail team making a significant difference to local people, feel valued and respected for your creativity and hard work, and work with a warm, friendly, and remarkable team; we would love to hear from you.
 
What we offer you:
·       Competitive salary
·       Generous 35 days of annual leave (pro rata)
·       8% employer pension contribution
·       Wide range of discounts on high street brands and local shops
·       Cycle to work scheme
·       Recommend a friend bonus
 
How we look after you
·       We put people first in all that we do, which includes our own team
·       Wellbeing and resilience support with a dedicated team by your side
·       Flexible and hybrid working for many roles
·       A supportive and caring environment
·       Opportunities to grow, develop and progress, with culture of lifelong learning
 
PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who require sponsorship to work in the UK.
 
Don’t quite meet the requirements for this role? We’d still love to hear from you, please get in touch via [email protected] to discuss other opportunities across our family of services.
How to apply:
·       Please click Apply and you will be forwarded to our website, where a full job description is available (via the ‘Document Available’ button at the top of the advert).
·       Make sure you answer all supplementary questions as part of your application. If you don’t, we’ll have to automatically reject your application.
·       Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.
 
Our values:                              
·       We put the people who use our services at the heart of everything we do
·       We are caring and compassionate
·       We are personal and supportive in our approach
·       We engage positively
·       We are responsive
·       We are driven to do better
·       We are fair
·       We are professional
·       We work collaboratively
·       We are accountable
 
Living out our values
·       Our behaviour framework puts our values in the context of our everyday work. See what this includes at saintmichaelshospice.org/behaviour-framework
·       We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our communities.
·       We believe that children, young people and adults should never experience abuse of any kind.  Our safer recruitment and safeguarding processes help protect those accessing our services, please see our safeguarding statement on our website: https://saintmichaelshospice.org/safeguarding-statement/
·       If you require any support or adjustments to be able to apply for this role, please let us know by emailing [email protected]
·       We will need to complete satisfactory pre-employment checks before appointing you. These include but are not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. We will cover the cost of these.
 
For more information on the role, please contact us on [email protected] or on 01423 200 145 and we can arrange for you to have an informal discussion with a member of the team.
 
North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).