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Top job
Citizens Advice Southwark, London (On-site)
£38,585 to £40,514 per annum
This is an exciting opportunity for an experienced Supervisor to consolidate their skills and experience or as a development opportunity
Posted 4 days ago
Top job
Young Vic, London (On-site)
£33,000 - £36,000 per year
We are looking for a Social Media and Digital Content Manager to join our Team
Posted 3 days ago

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Closing in 2 days
Frontline, London (Hybrid)
£61,926.68 - £71,274.10 per annum depending on experience. (Plus competitive pension)
We're looking for a Head of Business Development to drive strategic growth, build key partnerships, and create lasting impact for children.
Posted 5 days ago
Social Interest Group, Romford (On-site)
£27,000 per year
You will play a vital role in building safe, inclusive, and thriving communities for our residents
Posted 1 week ago
Social Interest Group, Multiple Locations (On-site)
£24,500 per year +Pension +Benefits
Join us to make a difference to lives of Women who have faced sexual exploitation, substance dependency and multiple forms of exclusion
Posted 1 day ago
Social Interest Group, London (On-site)
£27,000 per year
As a Mental Health Recovery Worker, you will play a key role in supporting individuals on their journey to recovery
Posted 1 week ago
Social Interest Group, Romford (On-site)
£27,000 per year
We have an opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the night shift on a rolling rota.
Posted 1 week ago
Coram Ambitious for Adoption, Bloomsbury (On-site)
Social Worker: £29,510.45 - £31,767.62 per annum (FTE £39,725.60 - £42,764.10) Senior Practitioner: £32,596.57 - £35,178.45 per annum (FTE £43,880 - £47,355.60)
Posted 1 week ago
Closing tomorrow
St Josephs Hospice Hackney, Hackney (On-site)
Band 7 £55,536.96 - £62,331.18 per annum
Posted 1 week ago
Closing in 7 days
Carers Together Foundation, Redcar (On-site)
£11,997 per annum (£29,594 pro-rata)
Posted 2 days ago
Page 3 of 40
London, Greater London (On-site)
£38,585 to £40,514 per annum
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

Generalist Advice Worker/Advice Session Supervisor or Trainee position

Salary scale: SO1 - £38,585 to £40,514 per annum

Full-time: 35 hours per week

Term: Permanent

Post funded by Southwark Council

This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience or as a development opportunity for an advisor to train to become an Advice Session Supervisor within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £35,689 for the first six months whilst undertaking the training.

The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.

The role includes:

  • Providing advice to the public and undertaking casework on social welfare law issues
  • Supervising advice and gateway assessment sessions
  • Supporting and supervising staff and volunteers

To be successful you will need:

  • Recent experience of giving advice to the public. This should include having undertaken advice casework.
  • Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 13 April 2026

Interviews: Friday 17 April 2026

For further information and an application pack please go to our website via the apply button.

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Organisation
Citizens Advice Southwark View profile Organisation type Registered Charity
Posted on: 24 March 2026
Closing date: 13 April 2026 at 09:00
Tags: Advice / Information, Social Care / Development, Advocacy, Social / Support Work