Social care trainer jobs in Manchester
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Who we are
Social AF are experts in Social Media Moderation, supporting some of the UK’s most recognised charities to manage high-volume, high-risk online communities with care, consistency and expertise. Established in 2021, we work with some of the biggest names in the third sector.
Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include:
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Social media moderation
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Facebook group moderation
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Supporter experience
We work at the frontline of charity communications, helping organisations engage their audiences, protect their communities and respond to sensitive issues in real time.
About the role
We’re looking for experienced social media and communications professionals to join our freelance moderation team.
Our moderators support a range of charity partners, working across always-on activity as well as high-profile campaigns and appeals. You’ll act as the voice of each organisation — engaging with supporters, answering queries, and ensuring conversations are managed safely and effectively.
This role is well suited as a flexible, additional source of income. Most of our moderators are freelancers or consultants working alongside other roles.
Working pattern
Moderation takes place between 9am and 9pm, Monday to Sunday.
Rather than working in one continuous block, you’ll complete your hours in short check-ins across the day to maintain coverage and meet response time targets.
Each account is allocated a set number of ‘active moderation hours’ per day (e.g. 2-3 hours), which are spread across multiple sessions.
For example, 3 hours may be split into 5-6 check-ins throughout the day.
You must be able to:
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Start moderation from 9am (or earlier)
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Monitor activity throughout the day
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Complete a final check before 9pm
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Adhere to our sub-3-hour response time
Please note: In your first month, you will typically start on fewer accounts and hours (approx. 3 per day) while you get up to speed. Hours usually increase from month two onwards.
Key Responsibilities
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Act as the voice of our charity partners, consistently applying their tone of voice and brand guidelines
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Respond to comments, messages and queries in a timely, accurate and empathetic way
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Maintain a response time of under three hours
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Identify, manage and de-escalate negative or inappropriate content
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Hide or remove content in line with moderation policies
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Identify and escalate safeguarding concerns appropriately
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Signpost users to relevant support services where needed
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Encourage positive engagement and supporter action, including donations where appropriate
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Work across a range of moderation tools e.g. Sprout Social, Meta Business Suite, Agorapulse, Brandwatch
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Manage your workload independently while following clear processes and guidance
What We’re Looking For
Essential
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Minimum 3 years’ professional communications experience, working in-house for a charity or non-profit
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Proven experience moderating social media channels
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Excellent written communication skills, with strong attention to detail
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Ability to work independently and manage time effectively across multiple check-ins
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Confidence in making judgement calls using guidance rather than scripts
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Understanding of fundraising and how charities engage supporters
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Ability to remain calm and professional in high-volume or sensitive situations
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Availability to work 3-6 days per week, including at least one weekend day
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Flexibility to adapt quickly if issues arise
Desirable
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Experience using moderation and social media management tools e.g. Sprout Social, Meta, Agorapulse, Brandwatch
What our moderators say:
“I love the flexibility of the role. The team are great and very supportive, but the flexibility allows you to still do things whilst working.” - Megan
“Working with Social AF has been so rewarding, I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility has been really beneficial for my work-life balance.” - Sarah
Interviews: w/c 11th May
Compulsory training: 26th May - 10am - 4pm
Start date: w/c 1st June
Before applying, please ensure you have read the full job description, including the working pattern and response time expectations.
To apply, please submit your CV and answer the following questions:
Share an example of how you’ve successfully moderated a charity’s social media channel (200 words max)
How would you see this role fitting alongside your other commitments?
How many days per week and active hours per day can you commit to?
What are our moderation hours and response time expectations?
Are you able to commit to at least one weekend day per week?
You are welcome to include a short covering statement if you wish.
Please note: Applicants who do not meet the essential criteria will not be considered.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
Purpose of the role:
- To facilitate introductory training workshops for kinship carers across England, as part of the national training team, through an annual programme of Kinship roadshows and in-person and online workshops.
- To contribute to the continual development and improvement of the Kinship training programme by developing new content and refining existing materials in line with insight, data, and feedback from kinship carers.
Key responsibilities include:
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Co-facilitate professional, high-quality training to kinship carers in England.
- Experience managing challenging or sensitive situations during training while maintaining clear boundaries, using Kinship's safeguarding framework where necessary.
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Ensure training is accessible, inclusive, and adapted to meet the diverse needs of participants.
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Meet training KPIs, including participants reporting they feel better supported (90%) and have increased understanding of the subject (80%).
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Contribute to the continuous development of training resources using insights, data, and feedback from kinship carers.
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Maintain a consistent and engaging approach across all training experiences.
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Use Salesforce effectively as the case management system to support training delivery, learning, and evaluation.
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Demonstrate confident and frictionless use of Zoom, including breakout rooms and interactive tools, to deliver engaging online training sessions.
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Actively support and contribute to a high-performing, inclusive, and supportive team environment.
Essential knowledge, abilities, skills and experience includes:
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Substantial experience delivering engaging online and in-person training and workshops for diverse audiences.
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Proven experience in professional facilitation using a range of techniques to engage participants.
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Demonstrable expertise using Zoom (including breakout rooms and tools) and PowerPoint to deliver high-quality training.
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Experience managing challenging or sensitive situations during training while maintaining clear boundaries.
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Proven ability to deliver training that achieves measurable impact and learning outcomes.
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Demonstrated use of a non-judgemental approach reflected in both language and behaviour.
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Excellent written, verbal, and visual communication skills with high attention to detail.
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Ability to collaborate effectively and work innovatively to achieve positive outcomes for kinship carers.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Key dates:
- Application deadline: 9am on Wednesday 15 April 2026
- First interview: w/c 20 April 2026 (online, 20-minute training presentation)
- Second interview: w/c 27 April 2026 (online, panel interview)
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
How to apply
Please apply via CharityJob by attaching your CV and a covering letter, and responding to the following four questions (max 250 words per answe):
- With reference to the job description, describe how your experience and values are a good fit for this role at Kinship?
- Tell us about your experience delivering training workshops to diverse audiences.
- Co-facilitation is an important aspect of delivering engaging and effective workshops, both online and in person. Can you describe your understanding of co-facilitation and outline the key components that make it successful?
- Describe three things which are key to delivering an engaging and high-quality online training session.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
The Senior Advice Worker – SEND will be the specialist and subject expert in Special Educational Needs and Disabilities and kinship care. You’ll provide 1:1 advice directly to kinship carers on all issues that impact on their caring role.
You will often be supporting kinship carers in high crisis. It will be part of your job to calm a situation quickly and support people to communicate what they need so you can provide personalised in-depth advice.
You’ll provide advice by phone, video calls and email, but you’ll also need to be able to respond to text, WhatsApp and online chat and other channels as we develop the service.
You’ll specialise in providing advice and information to enable kinship carers to support children with SEND needs, including speech, language and communication difficulties, social, emotional and mental health challenges, specific learning difficulties, and autism.
This will include advice and casework to support kinship carers to navigate the education system, understand Education, Health and Care Plan processes and access support from schools, children’s services and CAMHS.
As subject expert, you’ll provide expert input to the development of written information and resources and the development and delivery of specialist training for kinship carers.
Key responsibilities include:
- Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.
- Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to welfare benefits, local authority allowances, support from children’s services, relevant legal orders, sources of educational, parenting and legal support and other issues that may be required.
- Assess vulnerability and risk to prioritise and respond to kinship carers’ issues in a timely manner.
- Research individual cases and identify possible courses of action.
- Address all safeguarding concerns in line with policy.
- Facilitate access to our advice service for people with diverse needs, e.g. by using appropriate translation services or assistive technology.
- Adapt communication style to respond appropriately to differing needs.
- Provide advice in a format that is manageable and understandable for the individual kinship carer.
- Apply agreed Kinship models of practice as appropriate, e.g. taking a trauma-informed approach.
- Provide specialist advice and casework on SEND-related issues. This may involve:
- providing additional advice or support to enable a client to take action
- undertaking follow-up action on behalf of the client to move the case on, e.g. negotiating with third parties
- taking on complex casework to pursue significant outcomes for the client or strategic impact for all kinship carers
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Proactively update colleagues across Kinship on relevant updates in the SEND landscape, providing guidance to teams.
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Work closely with training colleagues to develop, create and occasionally lead training sessions to support kinship carers to navigate the SEND system.
Essential requirements include:
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Minimum of 2 years’ recent experience of delivering in-depth advice work on complex social welfare legal issues (e.g. benefits, housing, education or social care) to members of the public.
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Experience of giving both telephone and written advice.
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Either significant knowledge of and expertise in the SEND system and SEND-related issues, with the ability to develop expertise in kinship care advice; or, Significant knowledge of and expertise in kinship care advice, with substantial knowledge of SEND-related advice issues and the ability to become an expert in SEND advice for kinship carers.
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A demonstrable knowledge of relevant sources of advice and information.
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Knowledge and evidence of good understanding of safeguarding issues and good practice.
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Proven understanding of the importance of confidentiality and a non-judgmental approach.
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Experience and confidence in development of resources
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Experience of effective management and supervision of staff, projects and/or services.
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Experience using Case Management Systems and/or Customer Relationship Management (CRM) platforms.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Key dates:
- Application deadline: Monday 20 April 2026, 12pm
- First interview: w/c 4 May 2026 (online)
- Second interview: w/c 11 May 2026 (if required)
How to apply:
Please apply for the role of Senior Advice Worker - SEND by sending a CV and answering the questions below. The deadline is 12pm on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
Please provide a cover letter answering the following 4 questions (up to 250 words per answer):
- Give an overview of how your experience, qualifications and training equip you for the role of Senior Advice Worker - SEND.
- Explain why you want to work for Kinship.
- What are the key skills and personal attributes that you would bring to the role?
- What do you see as the most significant advice issues confronting kinship families navigating the SEND system?
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Don’t go over 2 pages on your covering letter and ensure you answer all the questions
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Job Title:
Senior Legal Rights Team Manager
Department/Responsibility for:
Legal Rights Team
Line management of 3 employees
Reports To:
Director of Research and Support Services
Purpose of the Role:
Due to an ambitious strategy to increase our reach and revenue by 2027, and increasing demand for our legal services, we are ready to welcome an experienced Senior Legal Rights Team Manager to our Legal Rights Team.
We are looking for an experienced and organised individual to lead the delivery of our high-quality legal rights service, managing a team to ensure our services and support comply with regulatory obligations and remain up to date with the latest legal updates. This includes casework supervision within the team as well as managing your own caseload. The legal focus of the team’s work is within the health and social care field.
In addition, you will need to support the Director of Research and Support Services in managing our external relationships, evaluating and monitoring our service, devising and delivering training and supporting research and marketing activity. Additionally, you will use casework evidence to inform the Charity’s wider policy and advocacy strategies to achieve systematic change.
To be a success in this role, you should be an excellent communicator, proactive, flexible, highly organised and able to meet deadlines. This is a challenging but well-supported role, where you can make a large, career-defining impact for Cerebra and the children and families that we serve.
Key Areas of Responsibility:
1. Team Management and Supervision
- Provide effective, remote line management, support and performance management to direct reports to help them maximise their potential and effectiveness.
- Ensuring that knowledge, training and skills are maintained within the team, with a particular focus on legal knowledge and expertise.
- Conducting inductions, performance management and ensuring casework supervision.
- Provide practical and person-focused coaching support to the Legal Rights Team.
- Ensure there is a continual culture and focus on learning and development and wellbeing.
2. Culture & leadership
- Work to continue the development of a strong, person-centred, empathetic, supportive and inclusive culture at Cerebra.
- Build on excellent relationships between different teams and directorates for each other’s and Cerebra’s overall strategic goals and objectives
- Collaborate across departments to align partner activity with service delivery and communications.
- Contribute to strategic, organisational and cultural development.
- Champion innovation, growth mindset and learning from failure.
3. Legal Casework
- Oversee and supervise casework around health and social care legal entitlements.
- Manage referrals to the Legal Rights Service and triage new cases.
- Ensure that casework is managed in a timely, appropriate and compliant manner.
- Undertaking a personal caseload, including complex cases.
- Ensure all cases are handled in a timely manner - compliantly, effectively and ensuring quality standards are adhered to.
- Develop and maintain legal information products.
- Providing reports to the Director Group and Trustees where required on service performance, legal trends and key performance indicators.
- Use any common occurring problems that arise from the casework to feed into developing further research work into the area of health and social care.
4. Policy and Advocacy
- Utilise insights and data gathered from casework to identify systematic issues/updates and contribute to Cerebra’s policy and advocacy strategies.
- Collaboration and supporting the Senior Research, Policy and Influencing Manager to ensure insights and data trends identified from casework are appropriately actioned and communicated.
- Use knowledge, experience and legislative updates to influence wider policy changes.
5. General
- Monitor and evaluate the impact of the Legal Rights Team.
- Build and develop relationships with similar charities/organisations.
- Analyse trends in the area of health and social care law that can feed into future research projects.
- Develop and deliver Cerebra’s legal rights strategy, ensuring alignment with organisational goals and research priorities.
- Support collaboration across the different Cerebra teams.
- Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work.
- Uphold Cerebra’s Data Protection Policy and all relevant confidentiality and safeguarding policies.
- Carry out any other reasonable duties in line with the needs of the team and organisation.
Please see attached job description for person specification.
The client requests no contact from agencies or media sales.
Who we are
Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £40 million through their Facebook Challenges and Virtual events.
We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event.
About the Role
As a Fundraising Group Moderator, you’ll manage Facebook groups of up to 10,000 challenge participants, providing exceptional supporter care and helping participants raise five‑ and six‑figure sums for some of the biggest names in the charity sector.
This role is ideal for experienced fundraisers looking for flexible freelance work or an additional income stream. You’ll work remotely, using your own laptop and WiFi, and bring your personality, empathy and initiative to every interaction.
You must be able to begin moderation at 9am (or earlier), wrap up by 9pm, and maintain our sub‑three‑hour response time.
Key Responsibilities
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Represent the charity’s voice, uphold brand guidelines and act as the charity representative
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Maintain a safe, positive and inclusive group environment
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Identify, report, escalate and signpost all safeguarding concerns
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Provide warm, friendly and informal supporter care, bringing your own personality to create an exceptional participant experience
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Motivate, encourage and support participants throughout their challenge
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Maximise registration conversions and fundraiser activation
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Work independently, manage your own time effectively, use strong initiative and correct any errors promptly
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Follow clear processes and maintain high standards of accuracy
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Identify, solve and diffuse issues within the groups
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Engage with participants using a warm, friendly and informal tone
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Respond to posts, comments, questions and inbox messages in a timely manner (within three hours)
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Use your personal Facebook profile to moderate groups and build genuine relationships
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Post engaging daily content provided by Social AF
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Manage registrations using GivePanel or similar platforms
Workload & Peak Periods
Our challenge calendar has natural peaks, and moderators must be prepared for increased activity during September-November and January-March. These months see higher participant numbers and more concurrent events, meaning more posts, questions and supporter interactions. In addition to these seasonal surges, the first and last day of every month are consistently the busiest, as participants start and complete their challenge.
We maintain a flexible, supportive team culture, and to keep this fairness and flexibility in place, moderators must be willing to work occasional bank holidays and be available on the first or last day of each month, when group activity is at its highest.
Person Specification
Essential Criteria
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Minimum 3 years’ professional fundraising experience
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Excellent written communication
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Strong attention to detail
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Ability to work independently and manage your own time
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Confident problem‑solver with the ability to multitask
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Warm, personable communication style
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Receptive to feedback and committed to keeping high standards
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Confident using Facebook day‑to‑day, including basic functions such as posting, commenting, navigating groups and using your personal profile
Desirable
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Events or individual giving experience
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An understanding of the Facebook Challenge Model or experience of running/supporting Facebook Challenges
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Experience using GivePanel
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Experience managing Facebook Groups
Training & Expectations
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Attend compulsory training and monthly team meetings
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Join moderation briefings
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Stay up to date with new processes and training
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Be present and responsive on Slack during working hours
Interviews: Wednesday 22nd & Thursday 23rd April
Compulsory training: Tuesday 28th and Thursday 29th (10am–2pm both days)
Start date: Week commencing 4th May
Please read the full job description, including the example (on the following page) showing how hours can be split across the 9am-9pm period, before submitting your application. Applicants who do not meet the essential criteria or who do not answer the questions below in their covering statement will not be considered for an interview.
Please submit your CV and a covering statement answering the following:
What aspects of your fundraising experience and personality would lend themselves to this role? (150 words or less)
How would you see this role fitting alongside your other commitments?
If you are shortlisted at this stage, you will be asked to complete an online task in advance of being invited to an interview.
The client requests no contact from agencies or media sales.
The Tenovus Macmillan Welfare Benefits Caseworker Role
We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis.
We're recruiting experienced Welfare Benefits Caseworkers across areas in Wales in the Hywel Dda & Cwm Taf University Health Boards for a 3 year Fixed Term contract.
With your expert and specialist knowledge and experience in the Welfare Benefits advice area you’ll be able to apply this within the cancer community at a crucial time for these individuals to meet their needs.
You'll need to be available to attend an Assessment Centre in Cardiff week commencing 20th April for a 1st June start date
The Tenovus Macmillan Welfare Benefits Caseworker Role Details
Covering the Hywel Dda or the Cwm Taf University Health Board this is an important and meaningful advice role in the cancer community for an experienced Welfare Benefits Caseworker. Managing a fully triaged caseload of welfare benefits clients across your specific area when it comes to cancer you’ll put your existing expert welfare benefits knowledge to good use, so your clients receive their full benefits and entitlements.
Your work is mainly done over the phone but may also be in person or digitally where you’ll be delivering a casework management and advice service for people with a cancer diagnosis and providing all the necessary support.
You’ll receive your referrals through your colleagues delivering the first contact element of the service. These referrals will contain full details of the advice needs ready for you to action the next steps. You’d also be required to independently build professional partner working relationships to support your role across the University Health Board as we grow the service.
What’s key is our service user experience is slick, professional and personable whether that’s with partners or services users. You’ll be supporting and advising your own caseload of clients with a chronic cancer condition or a life-limiting cancer prognosis so knowledge of working with people with disabilities, people too ill to work or in a distressing situation is something you can comfortably manage in a targeted environment.
It’s a rewarding welfare benefits job working with people with a cancer diagnosis. It’s one where you’ll make an immediate difference through your practical and sound advice, existing customer service skills and knowledge and experience in the welfare benefits area.
Whilst we offer flexible home working options, we require your ability to commute across your specific University Health Board (Hywel Dda or Cwm Taf) and to our Cardiff Head Office when necessary with Head Office working welcomed. For example, you’ll need to be flexible to commute to Cardiff with a higher concentration of days during your induction and probation period for training and team interaction on at least a monthly basis or across your University Health Board for partnership working.
The Tenovus Macmillan Welfare Benefits Caseworker Fit
We’re looking for a relationship builder and a team player who is an expert in this type of benefits advice field. You can comfortably manage a busy caseload, glean key information and tailor your communication style in a common sense and logical approach. You’re a detailed and analytical thinker who handles sensitive conversations and emotions well and with resilience.
It’s not just in doing the nuts and bolts of the job but how you go about it that matters just as much.
Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams.
Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you’ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day to keep focus on what’s important to achieve our shared goals
If you’re an adaptable and motivated person who’s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we’d love to hear from you.
The Tenovus Macmillan Welfare Benefits Caseworker Skills
If you're seasoned in this area we’d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you’d bring to the team.
To be great in this role you’re skilled with:
- The expert Welfare Benefits advice knowledge & customer service capabilities -you confidently know and can explain your stuff and help others well taking on feedback
- Producing well managed and quality work on time – you’re careful and double check your work, manage your own time independently and are results focused to get a job done well within a deadline
- A flexible approach to working – your attitude’s good when there’s pressure to deliver and you adapt to the flow of work recognising where you need to change your focus
- Being collaborative, team and people focused – you know how to deliver great customer service. You work well with your colleagues to help them, listen to others’ ideas and put forward your own ones and demonstrate how you treat customers, so they feel valued
- Solution solving – you’ve a positive and resilient attitude looking for the best options in any situation or challenge things appropriately when coming up with a new idea or have a suggestion
At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.
With our commitment to safeguarding the successful candidate’s role is eligible for an enhanced DBS check (Adults)
Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.
We are here for everyone affected by cancer We offer information, advice and specialist support to everyone who needs it.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote (UK only) or Hybrid (Brighton/Sussex)
Salary: £35,787 (pro rata), 4 days £28,629.60 (actual) plus statutory pension contributions
Hours: Part-time, 30 hours a week
Contract: 12 month contract, with the intention to renew if the role makes a positive impact
Start: As soon as possible
Who we are:
Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.
About the role:
We are seeking a highly organised and driven Project and Operations Manager to help streamline processes, deliver key initiatives, and support our continued growth in our Training team. In this role, you will bring together complex communications, requests, and ideas, translating them into clear plans, structured workflows, and effective processes that ensure the successful delivery of multiple projects. You will combine strong planning and organisational expertise with a practical, hands-on approach to implementation. Comfortable managing competing priorities, you will remain flexible and adaptable, responding effectively to unforeseen challenges while keeping projects on track.
Your excellent communication skills will set you apart. You will be an active listener who can clearly convey ideas, build alignment, and confidently influence colleagues, stakeholders, and external partners. With a strong business mindset and a passion for operational excellence, you will play a key role in ensuring both projects and day-to-day operations run smoothly.
This is a highly rewarding role with significant real-world impact. Candidates should demonstrate resilience, as the role involves remote working, engaging with complex subject matter, operating in a fast-paced environment, and managing multiple priorities. You will also be responsible for overseeing the simultaneous delivery of multiple training courses, requiring flexibility, strong organisation, and the ability to multitask effectively. You will be working in close collaboration and guided by the Training Manager and senior leadership staff.
Your welfare is the utmost priority; before applying, please consider carefully whether the demands and requirements of the role and subject matter could impact your wellbeing.
Main Duties and Responsibilities:
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Lead the project management of all training programmes and services, ensuring effective planning, coordination, delivery, evaluation, and reporting
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Provide day-to-day coordination and effective leadership, including clear direction and support to the training team (currently three reports)
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Oversee all aspects of contract delivery, including project planning, timelines, budget management, communications, and reporting to clients, partners and internal teams
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Manage and maintain updates of a training calendar identifying activity, allocating trainers to training courses to ensure quality delivery of courses
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Working with managers and team in Training, oversee the Assistant Trainers (freelance trainers) communications, allocations, contracts, feedback and allocation of work
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Build, develop, and maintain strong relationships with external partners and clients, ensuring all interactions reflect the strategic direction and protect the reputation of the charity
-
Work collaboratively with internal and external stakeholders, using strong negotiation and influencing skills to ensure projects are delivered on time, within budget, and to a high standard
-
Monitor and report on project progress and performance, ensuring the efficient and effective delivery of all training activities and identifying and raising risks or issues early
-
Working with managers in Finance and Training, set realistic targets, manage budgets, cross-checking invoices, and capacity, and track project performance against agreed KPIs
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Support quality assurance across training programmes, including accreditation requirements, reviewing and proofreading materials, adherence to brand, copyright and maintaining high standards of training materials
-
Working with managers in Marketing and Training. oversee and provide reports on training evaluation data and feedback to identify trends, risks, and opportunities for improvement
-
Working collaboratively with the Marketing team to ensure a consistent flow of content to promote the courses, such as upcoming training, feedback quotes and data, website updates, training videos and raising courses that align with campaigns
-
Working with managers in Communications, implement improvements to systems, processes, and workflows to enhance operational efficiency and the client experience from initial enquiry through to evaluation
-
Support the growth of the organisation’s training offer by identifying and assessing opportunities for new partnerships, services, and income generation
-
Maintain oversight of the effective and consistent use of operational systems and platforms across the team (such as Salesforce, Eventbrite, SurveyMonkey, Monday), recommending improvements where appropriate
-
Working across the training team, ensure activities comply with relevant policies and regulations, including health and safety, safeguarding, suicide prevention, and ethical standards
-
Undertake additional duties as required to improve the function of the Training team, as directed by your line manager.
To succeed and thrive in this role, you will be:
-
Confident, adaptable, and highly organised, with exceptional attention to detail
-
Eager to learn and develop, welcoming guidance and feedback from senior managers to continually improve
-
Hands-on and comfortable engaging with operational detail, while maintaining a strategic mindset
-
Proactive and solutions-focused, able to suggest improvements and independently resolve challenges when needed
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Able to prioritise your own workload and that of your team
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Reliable in meeting deadlines and maintaining consistently high standards of work
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Skilled at communicating tasks clearly to project teams effectively and efficiently, with the ability to adapt communication styles to suit a range of audiences
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Comfortable working in a fast-paced training delivery environment, able to prioritise effectively and manage multiple responsibilities
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Ability to work independently and collaboratively adapting to rapidly changing needs and working flexibly across multiple projects
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Self-motivated and capable of working independently and remotely, while also contributing positively as part of a team
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Willing to act as a brand ambassador and consider and raise any risks to the charity’s reputation and profile within Training activity
-
Represent Grassroots Suicide Prevention on external groups and promote our services and expertise
-
Willingness to travel occasionally if required
-
Passionate about your part in delivering high-quality online and in-person training courses that help save lives.
Essential Skills and Experience:
-
A recognised project management qualification or equivalent practical experience
-
Proven experience managing multiple projects simultaneously, delivering them from initiation through to completion across cross-functional teams
-
Strong ability to analyse quantitative and qualitative data, identify risks, and recognise emerging trends to inform decision-making
-
Experience writing high-quality reports for clients, clearly demonstrating project progress, outcomes, and impact
-
Demonstrated ability to lead, manage, and motivate teams, fostering collaboration and high performance
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Highly self-motivated and resilient, with the ability to work effectively in a remote or distributed environment
-
Evidence of developing and improving processes and procedures to increase organisational efficiency and effectiveness
-
Advanced working knowledge of Microsoft Office, Microsoft Teams, Zoom, CRM systems, and email marketing platforms
-
Proven experience building and maintaining strong relationships with colleagues, clients, and key stakeholders
-
Strong negotiation, influencing, and diplomacy skills, with a track record of achieving positive outcomes, including growing client engagement
-
Experience representing and communicating with senior stakeholders and decision-makers internally and externally
-
Experience in operational, financial, and business planning, including budget management and monitoring
-
Understanding of accessible communications, brand consistency, key messaging, and reputation management
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Commitment to safeguarding, confidentiality, and ethical practice.
Desirable Skills and Experience:
-
Project management experience within teaching and learning environments, including e-learning development or delivery
-
Understanding of quality assurance processes, including reviewing and maintaining training or educational materials
-
Experience using AI tools responsibly and effectively, with awareness of both the opportunities and potential risks
-
Experience working in the non-profit or charitable sector
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Experience collaborating with a diverse range of clients, such as non-profit organisations, county councils, corporate organisations, and the Civil Service
-
Knowledge or experience in health and social care, mental health, or suicide prevention
-
Experience with design principles and accessibility in communications, ensuring materials are inclusive and user-friendly
-
Familiarity with platforms such as Eventbrite, Salesforce, SurveyMonkey, Mailchimp
-
Awareness of marketing and promoting training courses
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Experience conducting competitor research and analysing data to inform improvements and decision-making.
Why Grassroots Suicide Prevention:
GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.
Our employee benefits include:
-
Hybrid/Flexible working – we offer our team a split of home and office working, or fully remote working in some roles
-
Health Cash Plan and employee assistant programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support
-
Learning and development opportunities
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A creative, friendly and collaborative culture.
Please note that we are looking for a start as soon as possible, so the selection process begins immediately and will close when we fill the post with the right person.
GSP is in a period of transition and development, and the post holder should be aware that their Job Description and line management may evolve to meet the future needs of the charity.
We empower people to help save lives from suicide through connecting, educating, and campaigning nationally.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CQC Registered Manager (Independent Living/Domiciliary Care)
Location: Remote – National
Contract: Full Time | Permanent
Salary: £33,000 - £35,000 per annum
Requirement: Full UK Driving Licence essential
A leadership role with heart.
Are you looking for a management role where you can see the impact you make every day in a worthwhile (and often overlooked) area? Where you can benefit from the specialist experience of a committed, established team around you AND be a part of the growth of a national charity? Where no two days are the same, but where each day makes a difference to people living with deafblindness and complex needs?
What you’ll be doing
As Registered Manager, you will be responsible for the day to day operational management of Deafblind UKs Independent Living/Domiciliary care Services, and community communicator guide support.
That means:
- Lead the day-to-day management of domiciliary care, independent living, and communicator guide services
- Deliver high-quality, person-centred support that promotes independence and positive outcomes
- Manage and develop Care Coordinators, Team Leaders, and support staff to drive performance
- Ensure full compliance with Care Quality Commission standards, including inspections, audits, and reporting
- Build and maintain strong relationships with local authorities, health professionals, and stakeholders
- Oversee care planning, reviews, and service delivery in line with individual needs and outcomes
- Manage service budgets, rotas, and resource allocation effectively
- Lead recruitment, induction, supervision, and ongoing development of staff teams
- Promote a positive, open culture with a focus on quality, safeguarding, and continuous improvement
- Monitor performance, manage risk, and implement improvement plans where required
- Ensure safe practices across all services, including medication, safeguarding, and health & safety
- Act as an ambassador for Deafblind UK, supporting service growth and development
- Participate in on-call duties and work flexibly to meet service needsI
In short — you’ll keep the service strong, the team motivated, and the standards high.
About you
You will need to have solid previous experience as a Registered Manager with CQC, along with:
- Experienced in supported living or regulated care
- Comfortable leading teams and juggling rotas
- Familiar with CQC regulations and compliance
- A natural communicator who can build strong relationships
- Level 5 Leadership & Management (or equivalent) or working towards
Never worked with deafblind individuals before? No problem at all. We’ll give you all the training you need.
What matters most is your leadership, compassion and drive to make services better.
What you’ll get in return
- 25 days annual leave plus Bank holidays (increases by a day at both 3 years of service and 5 years of service)
- Westfield Health – which includes the below:
- Cash reimbursement for a range of health-related costs that we all incur regularly, such as dental and optical costs, hospital in patient or day care, and more.
- Cover is for yourself, and certain cash benefits cover up to 4 dependent children
- A Doctor line giving access to a GP 24/7
- A discount scheme
- Gym membership discounts
- 24-hour employee helpline
- Workplace Pension - eligible employees are enrolled onto the workplace pension scheme
Why Deafblind UK?
We’re a national charity with a big mission: helping people with deafblindness live full, independent and connected lives.
From specialist support services to national advocacy, we work every day to create a world where sensory disabilities don’t limit opportunity.
And we do it with passionate people who care about what they do.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen within Pure Innovations in a pivotal role where you’ll help shape the future of our charity’s relationships and service growth, driving meaningful impact across Greater Manchester’s communities.The Relationship & Growth Manager will lead Pure’s business growth by successfully building strategic relationships with commissioners, funders and stakeholders, which will develop firm foundations for new business, transforming these into tangible new business ventures for Pure Innovations.
The role requires an understanding of the Greater Manchester health and social care landscape, including local authority commissioning teams, NHS Greater Manchester, Adult Social Care, VCFSE networks, and place based partnership structures.
The postholder will draw upon existing networks to expand Pure’s influence and identify opportunities, leading the bidding lifecycle, ensuring all submissions are accurately costed, high quality, and effectively project‑managed through to submission.
We’re seeking a well‑connected leader from the Greater Manchester health, social care, or VCFSE sector who can unlock opportunities, forge strong partnerships, and drive the growth of innovative, high‑impact services.
Responsibilities:
- Work across the organisation to ensure a proactive business growth vision.
- Lead on the delivery of new business by continually horizon scanning for opportunities, exploring tendering options and reviewing trend data.
- Develop relationships with Greater Manchester health, social care, statutory and VCFSE organisations to create business opportunities aligned with strategic priorities
- Use GMCA strategies and commissioning plans to Co-design responsive provision or develop viable business propositions.
- Represent Pure within Greater Manchester commissioning forums, VCSE networks and partnership groups.
- Produce and present outcome focused reports including a Business Growth Dashboard.
- Deliver innovative and creative outcomes supporting organisational growth.
This role is ideal for someone who:
- Has worked in a senior role within business development for a social care provider, supported employment service, NHS partnership team, or Greater Manchester VCFSE.
- Understands how to navigate adult social care commissioning, NHS community pathways, or specialist provision to generate business opportunities.
- Has a network that may include strategic commissioners within health, education social care and community organisation’s.
- Passion for improving outcomes for people with disabilities, learning differences, autism, long term health conditions, or those at risk of social isolation in Greater Manchester
Person Specification
Education and Qualification
Essential: GCSEs level 4+ in Maths & English.
Desirable: Qualification in business or project management.
Essential experience:
•Minimum 2 years business development experience within the Greater Manchester health, social care, VCSE, or supported employment ecosystem.
•Understanding of Greater Manchester devolution priorities and how they influence commissioning priorities, for local health and care agendas
• Bid writing for health/social care contracts (£500,000+)
•Contract negotiation with local authorities/NHS partners
• Social value commitments and ethical practices.
• Excellent communication, negotiation and influencing skills.
• Strategic thinking, analysis and project management.
Desirable experience:
• Minimum 2 years’ experience in a Senior business development role within the Greater Manchester health, social care, VCSE, or supported employment ecosystem.
• Existing relationships with commissioners, Greater Manchester Combined Authority, local authorities, Integrated Care Systems (NHS GM), or social care providers.
• Co designing social impact models
Why Join us?
•Rewarding career pathways and progression opportunities with an award-winning organisation, which puts people first (not profits).
•Full Induction, training & Development programmes.
•Leadership development program recognised by Chartered Management Institute.
•Flexible working hours (subject to the needs of the service).
• 22–30 days holiday after 5 years’ service (pro rata - part-time staff) + Bank Holidays.
• Health Benefits including Simply Health cover, dental treatment plan cover or gym membership. (after completion of probationary period).
•Bonus birthday holiday after 5 years’ service.
•Company events and fun days out.
•Discount at Catering Outlets.
• Employee Assistance Programme- 24-hour helpline for support and advice.
•Nest pension Scheme-salary sacrifice basis. Pure makes a scheme % contribution.
•Mental Health at work first aiders to offer guidance and Support when required.
•Refer a friend recruitment scheme.
Pure Innovations is an equal opportunity employer and a proud supporter of the Disability Confident scheme and the Armed Forces Covenant. If you have a disability or are a member of the armed forces community, please let us know, and you will be automatically invited to interview, provided you meet the essential criteria.
Additionally, please let us know if you require any reasonable adjustments or support with the recruitment process.
The client requests no contact from agencies or media sales.
Senior Support Worker/Care Practitioner (Waking Nights)
Sale, Greater Manchester
£26,665 - £27,352 per annum, pro rata
Full and Part Time positions available
- Once 6-month probation is passed, plus £12 shift allowance per night shift (£55 for sleep ins)
- Up to 40 hours per week, which includes weekends and bank holidays as required. Shifts are 9.45pm to 7.45am.
- Enhanced pay for Bank Holiday working
- Comprehensive induction and ongoing training
We endeavour to provide a family orientated service that meets the needs of all the people we support through holistic assessment.
Joining as Night Care Practitioner, you will provide person centred support for individuals who have a range of physical and learning disabilities including people with profound, multiple learning disabilities and complex health needs.
You’ll actively engage in training and demonstrate a high level of commitment to personal and service development and be familiar with the current care plans and risk assessments of each service user at the start of each shift. You’ll encourage and support service users demonstrating a good sound value base always promoting dignity and respect, maintaining accurate and up to date records of the work undertaken with service users using both written and electronic media, maintaining confidentiality at all times.
About You
All we ask is that you hold Basic IT skills (Microsoft Word & Email) and possess basic reading and writing skills. You’ll have a genuine desire to progress in care, able to support people with learning & physical disabilities with personal and healthcare needs with flexibility & commitment to training.
About Us
We are a local charity based in Sale, just south of Manchester City Centre. We have over 70 years’ experience supporting people with learning and physical disabilities to live life to the full. Our 5 care homes have up to 7 residents and our busy Community Service has weekly sessions, a social club and a weekend kids club.
What you will receive whilst working for us:
- 28 days holiday per year pro rata inclusive of bank holidays
- Increased holiday entitlement with service
- Pension Scheme
- Medicash – includes access to 24hr GP, money off shopping and going out, wellbeing aids.
- Life Insurance Scheme (after 6-month probation)
- Excellent internal and external training offered.
- Monthly staff prize draw
- Cycle to work scheme
- Access to Wage Stream
We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
Equimundo: Center for Masculinities and Social Justice is seeking a Senior Research Officer to support
our organization's research portfolio focused on gender and masculinities through rigorous quantitative,
qualitative, and mixed-methods research.
About Equimundo:
Equimundo is a global leader in promoting gender equality and preventing violence by engaging men
and boys in partnership with women, girls, and individuals of all gender identities. We believe that
working with men and boys to transform harmful gender norms and unequal power dynamics is critical
to achieving gender equality. Our core thematic areas of work are Caring Men, Healthy Boyhoods, and
Social Connection. With partners in more than 55 countries, Equimundo’s work – including high-impact
research, evidence-based programs, and targeted advocacy efforts – seeks to create a nonviolent, caring,
and gender-equitable future for all.
Job Description:
The Senior Research Officer reports to the Deputy Director of Research, Evaluation and Learning and
plays an essential role in supporting technical, strategic, operational, financial, and other aspects of
leadership for the projects in the digital portfolio within the Research Department. The position is
full-time and requires up to 30% travel.
In addition to competitive base pay, for US -based employees, we provide:
- Full employee healthcare coverage, including medical, dental, and vision
- Ancillary coverage, including group life, AD&D, short- and long-term disability
- Employer 401k contribution equalling 8% of annual salary
- Commuter benefits
- 4 weeks of PTO, paid holidays, and health leave
- International employees will receive benefits in line with their country’s requirements and best practices.
Key responsibilities envisioned for this position:
- Research Portfolio Management
- Provides oversight and technical leadership throughout all stages of the research cycle, including:
- Research design and tool development
- Training of research personnel (internal and external)
- Data collection, quality assurance, and ethical conduct
- Data management and analysis
- Developing knowledge products for diverse audiences
- Contributing thought leadership to strategic and impactful dissemination
- Provides project/research management and coordination, including budgeting, contracts, and reporting to funders
- Effectively coordinates research portfolio, delivering high-quality outcomes while respecting timelines and budgets, with minimal supervision
- Provides oversight and technical leadership throughout all stages of the research cycle, including:
- Research and Thematic Skills in the Digital Sphere
- Conducts research on the digital lives of men and boys, including online behaviors, digital interventions, and digital methodologies
- Develops and implements innovative evaluation approaches for assessing online interventions
- Applies big data social media listening tools and methodologies to track digital conversations, trends, and sentiment analysis at scale
- Utilizes digital scraping techniques, web data extraction, and ethical methods for collecting publicly available online data
- Conducts narrative shift analysis to assess changes in public discourse and cultural narratives
- Employs adjacent digital research methodologies such as online ethnography, digital content analysis, community monitoring, influence mapping, misinformation/disinformation tracking, and digital storytelling assessment
- Knowledge Leadership
- Serves as a capacity building resource in several technical skill areas and at least one core thematic area (Caring men, Healthy Boyhoods, and/or Social connection), both internally and externally
- Maintains connection to the wider research community by actively participating in at least one strategically selected working group or learning collaborative in the area(s) of expertise
- Seeks opportunities to present organizational research at conferences and events
Qualifications:
Required:
- Master's Degree; at least 3-5 years relevant work experience.
- Track record of developing innovative evaluation approaches for online interventions
- Experience with project management and partnership development.
- Track record of presenting work to diverse audiences.
- Passionate about Equimundo’s mission and goals.
- Deeply committed to diversity, equity, and inclusion. Kind to oneself and others.
Preferred:
- Knowledge and experience within gender and masculinity, and at least one of
- Equimundo's core thematic areas.
- Prior experience conducting research on the digital lives of men and boys, including online behaviors, digital interventions, and digital methodologies
- Fluency in another language aside from English, preferably French or Arabic.
Compensation:
Equimundo offers competitive and fair salary ranges in Washington, D.C., the not-for-profit and related
sectors. This position ranges between $90,000 and $110,000, depending on years of experience and
academic qualifications.
To Apply (only shortlisted candidates will be contacted)
To apply, please send the following documents as one single PDF file labeled
FirstName_LastName_SeniorResearchOfficer no later than April 13, 2026:
1) Cover letter
2) CV / resumé
3) Three professional references
Please write “Senior Research Officer” as the subject heading.
This position is expected to begin in May 2026 and is anticipated to be funded through the end of 2028,
with the potential for extension, subject to funding availability. This position is contingent on external
funding.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an approachable, friendly, people person who feels at ease engaging with people facing homelessness?
Do you have the confidence to hop on the Justlife minibus and participate in outreach to temporary accommodation across Manchester, going out and meeting people where they are? Are you able to adapt to changing situations, think on your feet and problem solve?
Are you passionate about navigating through various systems to get the best outcomes for people who are homeless and living in temporary accommodation?
Are you open to supporting people using a trauma informed approach and reflecting on your practice with colleagues?
If you do want to work for an innovative, collaborative and solution focused organisation that supports homeless adults living in temporary accommodation then please apply! See below for details.
About Us
Why do we exist?
Justlife is in existence because we know thousands of people struggle to manage in poor and unsuitable temporary accommodation. Their stay isn’t temporary, they are likely to be suffering with deteriorating mental and physical health, becoming victims of crime, losing control of their life and even dying prematurely. We are working towards making their stays as short, safe and healthy as possible.
How do we operate?
Our values guide our work and are very important to us:
- Collaboration before competition
- People before programmes
- Innovation before institutions
What do we do?
Justlife delivers impactful services in Greater Manchester and Brighton & Hove, supporting and empowering people experiencing homelessness in temporary accommodation. We also drive positive system change across the national temporary accommodation sector, convening those with a common interest; people with lived experience, landlords, charities, local and national government, and carrying out research and gathering insights.
We aim to grow our impact and reach, supporting more people in temporary accommodation and to build a movement that brings about lasting positive change.
Why work for us?
Here at Justlife, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.
Perks of working at Justlife
- Great holiday package! Starting at 27 days annual leave entitlement, plus bank holidays (increasing to 29 days after 5 years’ service and 30 days after 10 years’ service)
- Additional 5 days annual leave purchase scheme through salary sacrifice
- Enhanced pension contribution scheme, 5% Justlife contribution (correct at time of print)
- Cycle to work scheme
- 2 Volunteering days per year
- Access to regular clinical supervision
About the job
About this role:
The role of Specialist Support Worker involves supporting a caseload of clients who are experiencing homelessness and taking part in regular outreach visits to temporary accommodation (TA) across Greater Manchester. The role requires the use of specialist knowledge and relationship skills to support clients with varying degrees of mental and physical health, addiction and trauma related issues to engage with health services and to access suitable housing solutions. The Specialist Support Worker is also expected to develop good working relationships with TA Landlords and Managers ensuring that their residents experience of TA is as positive as possible.
This will include advocacy in registering them for medical services and accompanying them to appointments, assisting them in addressing all aspects of physical and mental health and substance addiction needs, as well as advocating for them to get access to suitable housing and social security benefits. The role is dependent on excellent communication and collaborative working with colleagues and a variety of partners, including the Probation Service, local council services and other third sector organisations.
The role requires a high degree of motivation in addition to creativity and flexibility to support people with multiple and compound needs. With a passion to work collaboratively with others for the good of our clients, and with experience of working in a related field in a voluntary or paid capacity.
Making decisions ‘in the moment’ to mitigate risk with clients can place high emotional demands on the job holder. A high degree of emotional intelligence is required to support clients, many of whom have complex emotional needs, with backgrounds of trauma, neglect, abuse and involvement in the criminal justice system. In a role of this nature, you will experience a range of emotions from joy to grief and as such it requires a high level of resilience and self-awareness to cope with the emotional demands of the role.
The role sits within a highly supportive team with all staff in receipt of regular line management and external clinical supervision; with reflective practice actively encouraged in team meetings.
Key terms and conditions
Job Title: Specialist Support Worker
Hours: 31 hours per week
Contract: Permanent
Normal hrs to be worked: Monday/Wednesday 9am-5pm and Tuesday/Thursday 9am-5.30pm
Location: Justlife Centre, Manchester
Salary: £15.33 p/h (£29,894 per annum pro rata)
Application Process
To apply, please upload an up-to-date CV and a covering letter addressing how you meet the person specification. The person specification details key areas of knowledge, experience, skills and personal attributes required for the role. Please describe in this section, using examples from your experience, how you meet the person specification. Short listing will be based upon how well you demonstrate your ability to meet the person specification in your cover letter.
Use of Artificial Intelligence (AI)
We value authentic applications but recognise that Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn.
Deadline for applications is midnight 9th April, but we may close this early if enough suitable applicants are identified.
Provisional interview dates will be the week of 20th April.
Role description
Service Delivery:
Using frontline practical and procedural knowledge of working with people with multiple and compound needs to support them to engage with health care, wellbeing services, benefits and housing services during their housing vulnerability.
This could include, but is not limited to:
- Assisting people in addressing housing, financial, health and wellbeing needs through the support pathway.
- Connecting people with appropriate support services such as substance misuse services, GP, mental health services, advocating on behalf of the client and accompanying them to appointments.
- Supporting the delivery of outreach to TA’s across Greater Manchester on the Justlife minibus. This includes engaging with residents, managers and landlords of TA to build effective working relationships and establish support needs.
- Helping to increase the self-confidence of clients to improve their chances of moving on from their housing vulnerability through one to one key work sessions, group activities and outreach.
- Maintaining regular contact, a listening ear and emotional support during times of crisis.
- Liaising with Landlords and property Managers to identify residents who would like support and to help prevent evictions.
- Manage own calendar to deliver a caseload during periods of work-related pressure, including actively pursuing the project outcomes set for the project and individual clients.
- Use interpersonal and communication skills to provide support to clients and collaborate with others including colleagues, partner agencies, health care professionals and external agencies through joint working.
- Take duty of care seriously by assessing the client’s social and environmental conditions, identifying and passing on information to and from relevant professionals, ensuring client confidentiality is maintained.
- Use of excellent writing skills to prepare and submit referrals and housing applications along with a good working knowledge of housing legislation in order to advocate on behalf of people.
- Brief and liaise with other members of the team and external agencies regarding clients, enabling them to effectively carry out their roles.
- Ensure accurate and up to date client data and case notes are recorded within our Inform database within the standards set by the organisation.
- Carry out light physical tasks, such as travelling to visit people on outreach, shopping, organising deliveries or lifting office equipment.
Service Development:
- Collaborate with the entire Specialist Support team to ensure support requirements are in place for all registered clients.
- Contribute to initiatives that seek to influence service improvements, implement changes and develop new interventions and support for clients.
- Provide data, reports and impact studies when requested.
- To be part of and contribute to the Justlife staff team, attending meetings as appropriate and to be involved in staff development, training, supervision and reflective practice as well as continuing professional development and training events where appropriate and be committed to team events.
Research:
- Supporting the wider Justlife vision to feed into research and help develop the service including the involvement of clients in design and delivery of the service.
Responsible to: Service Manager
Responsible for: N/A
This job description is intended as an outline indicator of general areas of activity and will be amended in light of the changing needs of Justlife. It is expected that the post holder will be as positive and flexible as possible in using this document as a framework, and in performing other duties commensurate with these responsibilities, the band of the post and skills and qualification of the post-holder.
Person Specification
Experience:
- Experience of working with vulnerable adults (those experiencing homelessness or housing vulnerability, or a comparable client group).
- Experience of working with drug and alcohol dependent adults and those experiencing poor mental health.
- Experience of working with people in contact with the criminal justice system.
Skills:
- Care, empathy and skilled in dealing with emotionally vulnerable clients.
- Excellent ability to engage with clients in an empowering manner.
- Effective communication; written and oral skills.
- Effective administrative and IT skills.
- Excellent organisational skills.
- Driving licence holder and access to a vehicle (desirable).
Knowledge:
- Demonstrate knowledge of assessment, support planning and interventions that help clients experiencing homelessness or housing vulnerability to feel connected and healthier.
- Demonstrate knowledge of the challenges and solutions to working with a client group who may be experiencing one or more of the following: poor health (physical and mental), substance misuse, homelessness and contact with the criminal justice system.
- An understanding of health and safety and safeguarding policies and procedures that aim to keep staff and clients safe.
Personal Attributes:
- Commitment to equal opportunities in our service delivery.
- High level of self-awareness and the ability to maintain personal wellbeing through periods of pressure and stress.
- Ability to be self-motivated and work well in a team and as a lone worker.
Our vision is to make people’s experience of temporary accommodation as short, safe and healthy as possible.



The client requests no contact from agencies or media sales.
Business and Human Rights Manager
Are you an experienced human rights & business professional able to engage and drive impact with businesses from a variety of sectors to drive continuous improvement on embedding responsible recruitment, fair work and tackling modern slavery?
Do you have technical subject matter expertise and experience sharing insights with a variety of audiences? And do you enjoy training and supporting businesses and developing new business opportunities?
Then this could be the position for you.
We are looking for an experienced Business and Human Rights Manager to join our committed team as a maternity cover, who will hit the ground running.
The role is diverse including developing and delivering training and services with a variety of businesses, with opportunities to generate new funding to drive impact and sustainability, to project manage a collaborative programme and to try out new ideas. You will work remotely, but in close cooperation with the Co-CEO, Head of Business Development, and rest of our committed team across the world.
Key tasks and responsibilities:
- You will deliver interactive training workshops and deliver premium quality services to businesses to support them to embed responsible recruitment and fair work and tackle modern slavery in their operations and supply chains.
- You will be responsible for ensuring high quality technical content across our organisation and sharing technical insights internally and externally.
- You will manage and grow Stronger Together’s business relations in a variety of sectors, both in the UK and globally to drive impact and generate funding.
- You will project manage client projects from start to finish and, dependent on candidate experience, manage our UK Construction and Property collaborative programme.
Who we are:
Stronger Together is an impact driven, not for profit organisation that provides businesses with practical training, resources, business services and collaborative programmes. We work across three continents and within multiple sectors with many organisations to achieve our wider vision of a world where all workers are recruited responsibly and have fair work, free from exploitation.
Who you are:
- An experienced professional with an in-depth understanding of and subject matter expertise on working with businesses on responsible recruitment, ethical labour practices and modern slavery, and significant experience in business engagement/developing and managing senior management corporate sponsor relations (min. 5 years’ experience)
- An excellent trainer, with experience of developing and delivering training to businesses
- The ideal candidate should have experience in a business development role, a track record in building and developing business relations, and strong experience of giving presentations, delivering pitches and closing deals
- Experienced in maintaining and developing corporate sponsor relations including writing client and grant proposals
- A strong project manager and great organiser, with the ability to set and meet demanding targets and deadlines, and to hold others accountable to those
- A professional who has worked with or within the construction, manufacturing, consumer goods, apparel, finance or care sector on responsible business behaviour
- An excellent communicator, both verbally and in writing, with experience of developing and building new successful working relationships with a range of stakeholders, as well as confidence in representing the organisation professionally at a variety of events
- A motivated and enthusiastic worker, able to work independently and with remote colleagues/stakeholders
- Someone with a good eye for detail, whilst retaining sight of the bigger picture.
- Knowledge of social compliance audit and certification methodologies and audit quality management would be a bonus.
- UK-based with eligibility to work in the UK.
What we can offer you:
- A fixed-term maternity cover contract from 1st June – 31st Dec 2026 (0.8 FTE or full-time)
- A competitive salary (salary band £41,674 – £53,580 gross annually; pro-rata if 0.8 FTE) and enhanced employee benefits
- Being part of an innovative, and exciting not for profit organisation
- A friendly global team which is passionate about and committed to fair work, responsible recruitment and systemic change
- Flexible and family-friendly working arrangements
- Working remotely (UK-based), with regular in person and online meetings and social team gatherings.
How to apply:
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Timeline:
- Application deadline: 12th April 2026
- Interviews: w/c 20th April 2026
- Starting date: 1st June 2026
JOB DESCRIPTION
The Role
This is a pivotal position designed to transform our capacity to provide professional social and emotional support through mentoring. Funded by the National Lottery, you will manage the daily operations of the project's youth programmes - encouraging participants to get involved in the core activities, including boxing training, mentoring, and personal development - while working with local partners to reach out to those facing the toughest barriers, such as poverty and social exclusion.
Key Responsibilities Include:
- Programme Management: Oversee the delivery of high-quality sessions that combine sport with a positive development ethos.
- Mentoring: Establish and maintain over 50 formal mentoring relationships to provide personalised guidance and trust.
- Outreach & Partnerships: Build formal links with local schools, social services, and community groups to maximise our impact.
- Growth: Lead the expansion of our offer to reach over 1,400 young people by Year 2.
Monitoring & Evaluation: Implement systems to track engagement and produce insightful reports for stakeholders and funders.
Hours Per Week: 30
Role Type/Cause: Advice and Information, Advocacy, Practitioner, Volunteer co-ordinator/management, Youth Work / Children
Benefits:
- Salary: £28,000 per annum (£35,000 FTE pro rata).
- Hours: 4 days per week (30 hours), including some evening and weekend work.
- Contract: Permanent (2-year funding secured).
- Location: Hybrid; based at Victoria House (Oldham) with community outreach.
- Perks: 24 days annual leave (plus bank holidays), an extra day off for your birthday, service-based leave increases, and a contributory pension.
Growth: Access to professional development, training, and qualifications
Flexible Working: Hybrid Working - requirement to attend sessions / workshops and key meetings in person
This position can not be job-shared
This position is not suitable as a secondment opportunity
We recognise that no one is "perfect" in every area. If you meet some of the criteria and share our passion, we want to hear from you. Please send us a cover letter about why you think you are a good fit for the job and also a CV detailing your experience.
The client requests no contact from agencies or media sales.