Social jobs

Job Description

About the Role

The Refugee and Migrant Centre is seeking a dedicated and compassionate Family Support Worker to join our Resettlement Department. As part of our mission to assist refugees and migrants in overcoming barriers to integration, this role will play a key part in helping newly arrived refugees settle into their new communities with confidence and independence.

RMC is a well-established charity with over 25 years of experience working with vulnerable refugees and migrants. We provide a range of services, including immigration advice, housing support, welfare assistance, and employment guidance. Our work ensures that refugees and migrants receive the necessary support to become equal citizens in the UK.

Purpose of the Role

The Family Support Worker will support newly arrived refugees and their families, enabling them to navigate the complex challenges of settling into the UK. Working closely with our multi-skilled resettlement team, you will deliver holistic support to refugees across a range of services, including welfare benefits, housing, health, education, and employment. You will also play a key role in empowering families to build their confidence, independence, and long-term integration into the community.

Main Duties and Responsibilities

Client Support & Case Management:

• Manage a caseload of newly arrived refugee families, providing tailored support to meet their specific needs.
• Conduct home visits and orientation sessions to welcome clients to their new community and complete holistic needs assessments.
• Develop Personal Integration Plans for each household on a quarterly basis, helping them set goals for long-term independence.
• Coordinate support with external agencies and specialists to address clients’ needs, ensuring seamless service delivery.
• Support families with housing, welfare benefits, education, healthcare, and employment.
• Assist with registration for healthcare services (GPs, dentists, opticians) and support with medical assessments.
• Facilitate access to education for children and English for Speakers of Other Languages (ESOL) classes for adults.
• Provide guidance on immigration matters and ensure the correct paperwork is in place, including registering for Biometric Residence Cards and supporting welfare benefit applications.
• Ensure clients are financially supported by applying for relevant welfare benefits and assisting with mandatory reconsiderations as required.

Integration & Independence:

• Help clients develop the skills and knowledge to achieve independence, focusing on self-sufficiency and integration into the local community.
• Support families in securing suitable accommodation, liaising with landlords, housing providers, and relevant stakeholders.
• Provide ongoing orientation on UK systems, including financial rights and responsibilities, social services, and community resources.
• Encourage social integration by organising outings and community events to foster connections with local services and other refugees.

Partnership Working & Community Engagement:

• Work closely with a range of internal and external stakeholders to ensure that refugees have access to the services and support they need.
• Act as the lead contact for other agencies involved in supporting your clients, ensuring a collaborative approach to case management.
• Promote the long-term integration of refugees by identifying and facilitating opportunities for engagement with mainstream services.

Administrative & Reporting Duties:

• Maintain accurate and up-to-date records of client interactions and case progress, ensuring compliance with organisational policies.
• Provide written reports and case updates as required by the Resettlement Coordinator and Manager.
• Contribute to the development and improvement of services based on monitoring and evaluation feedback.

General Responsibilities:

• Uphold RMC’s values, principles, and policies, including those related to equal opportunity, confidentiality, and impartiality.
• Attend team meetings, training sessions, and contribute to service development initiatives.
• Provide feedback and suggestions for service improvements to ensure the best outcomes for refugees and migrants.
• Carry out other duties consistent with the nature of the role and in support of the Resettlement Department’s objectives.

Person Specification

Essential:

• Experience working with vulnerable individuals, particularly refugees or migrants.
• Strong understanding of the challenge’s refugees faces during resettlement and integration.
• Proven ability to manage a caseload and create detailed support plans.
• Experience in working with external agencies and coordinating services for clients.
• Excellent communication skills, both verbal and written, with the ability to engage effectively with refugees, stakeholders, and service providers.
• Ability to manage sensitive and complex cases with a person-centred approach.
• Knowledge of UK welfare benefits, housing rights, and immigration services.
• Ability to maintain accurate records and use IT systems to document casework.
• Cultural competence and a commitment to diversity, equality, and inclusion.
• Ability to work flexibly and independently, including delivering outreach services.
• Fluent in Farsi/Pashto and English.

Desirable:

• Experience working within a multi-disciplinary team, supporting volunteers to achieve client outcomes.
• Knowledge of community languages (particularly relevant to refugee populations) would be advantageous.
• Experience in delivering outreach support to families in their homes and community settings.
• Full UK driving licence and access to a car.

Flexibility

To achieve the objectives of this role, a degree of flexibility is essential. The post holder may be required to undertake duties not specifically listed above, provided they fall within the scope of the role and are appropriate to the pay grade. Accordingly, this job description will be reviewed periodically in consultation with the post holder to ensure it continues to reflect the responsibilities and duties of the position accurately.

Equal Opportunities

We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.

Closing date: Tuesday, 30 September 2025, by 5:00 pm.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.

Main Purpose of Role:

The Programme Support and Administrative Officer will play a key role in ensuring the smooth operation of CFAB’s programmes and organisational functions. This role supports executive coordination, training delivery, family support administration, international social work logistics, and general office management. The postholder will work across teams to provide high-quality administrative support, contributing to the efficiency and effectiveness of service delivery.

Key responsibilities:

Programme Support and General Administration

• Monitor shared inboxes and switchboard calls.
• Respond to ad hoc staff queries and manage incoming post.

• Send initial and closure letters for client cases.
• Track inactive cases and follow up on referral forms.
• Prepare duty rotas, upload referrals and update the country information list.
• Support contract preparation and database maintenance for International Social Workers (ISWs).
• Support feedback collection and documentation.

• Assist with Mailchimp campaigns and mailing list research.

• Upload donations into Salesforce.
• Prepare donor thank-you letters and assist with prospect research.
• Provide general support across departments as needed.

Executive Support

• Schedule and coordinate meetings for the CEO and senior leadership, including diary management and events.
• Track meeting actions and follow-ups.
• Support minute-taking using ai and ad hoc research tasks.

Training & Learning Support

• Coordinate training calendars and liaise with teams.
• Update training materials and manage Eventbrite pages.
• Provide limited on-the-day training support and monitor certificates and surveys.

Facilities & Office Management

• Order stationery and maintain office tidiness.
• Support logistical tasks such as PAT testing, IT coordination, and office trackers.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation.  We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.  
 

Job Purpose:

Women in Prison’s Advocates deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending.

Key Responsibility Areas

1. Provide high-quality, trauma-responsive advocacy and support to a caseload of women in contact with, or at risk of being in contact with the criminal justice system.
2. Undertake risk and needs assessments and co-producing bespoke support plans with women across the nine pathways to reoffending.
3. Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.
4. Champion the core values of Women in Prison, including social justice and feminism in all internal and external communications, articulating their importance to the work we do.

For the full list of responsibilities, please download the recruitment pack.

JOB TITLE: Lead Youth Services Worker (Northern Ireland)

RESPONSIBLE TO: Director, Northern Ireland

HOURS OF WORK: 25 hours a week (flexible with some evenings)

LOCATION: Office based, with travel across Northern Ireland.

DURATION: Fixed Term – 5 Years 

SALARY / GRADE: Grade 5 (£30,738 - £33,921 FTE)

KEY WORKING RELATIONSHIPS

•Adopted Young People in Northern Ireland

•  Director Northern Ireland & Northern Ireland staff

•  Wider AUK youth staff

 •Representative staff from educational establishments.

PURPOSE OF THE ROLE

To develop, implement and evaluate the Banter Project youth service in partnership with adopted young people in Northern Ireland.  These young people range in age from 14-25 years and live throughout Northern Ireland.  The role will primarily work with the project participants, but has additional relationships with community organisations, educational establishments and employers to ensure that all project goals and outcomes are efficiently and effectively met.

MAIN DUTIES AND RESPONSIBILITIES

• To lead the development and delivery of all elements of the Banter Project adopted young people’s service within Northern Ireland in a fun, interactive, interesting and an ability appropriate manner.

• To support the project participants to play an active role in the design and implementation of a programme of monthly activities for adopted young people. Sustaining and developing a monthly social hub, supporting the development of basic life-skills, and preparation for opportunities in further education, training, employment.

• To support a Youth Advisory Group (YAG) in its role to enable adopted young people to steer the Banter Project while developing skills which promote independence, personal development, social and life skills, leadership, and community involvement.

• To organise and supervise the work of the Youth Services Support Worker to deliver the Banter Project. 

• To provide opportunities to connect with, and signpost to, relevant services, particularly those who work with care experienced young people.

• To develop and implement robust monitoring and evaluation to review individual goals, track progress and impact, via data and analysis of outcomes to assess effectiveness and areas for improvement.

• To record service activity using the electronic data management systems to collate in preparation for reporting and learning opportunities.

• To gather output and outcome data from the Banter Project service in accordance with the quality assurance systems within AUK. 

• Work with other staff members to deliver a high-quality project for our adopted young people and their adoptive parents.  Work as part of a team to contribute to a positive work environment and shared goals. 

• To attend internal and external training/meetings as appropriate, to remain connected with broader adoption issues, relevant policies, working practices, and network with other youth work providers in Northern Ireland.

• To engage in supervision and professional development.

Service Manager

Service:  Early Help Programme

Location: Birmingham (West Constituency)

Hours: 37 hours per week (full-time)

Salary: £37,211 - £41,518 per annum

Contract type:  Temporary (2 years fixed term contract)

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.

This is an exciting opportunity to support the coordination of an Early Help Service. The service will focus on identifying service gaps across Birmingham to enable families to access Early Help and support, through the application of Early Help.  You will play a key role in leading quality assurance and the day–to–day delivery of the service, providing effective management and leadership to a team of Early Help Support Workers and Early Help Development Workers. As the Service Manager, you will be required to work in partnership with the Operational Manager to support the strategic development of the integrated service offer for children and families living in the West of Birmingham. You will be required to work closely with a wide range of stakeholders and actively engage in local and district meetings and with Birmingham Childrens Trust. As the Service Manager, you will be working as a part of a management team and be accountable for the quality standards in the service, building and sustaining professional relationships with all stakeholders.

The Service Manager will:

• Work closely with the public and voluntary sector.
• Demonstrate an understanding of Early Help Support
• Lead in the allocation of Family Connect Form.
• Demonstrate a strong understanding of quality assurance.

· An ability to work independently, flexibly and in an integrated manner is essential.

· Ability to drive and have the use of own car.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. 

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. 

What will we offer you?

We’ll offer you flexible working hours, a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.  

To Apply:

·       Follow the link to apply via our website - Click the ‘Apply’ link on the advert and fill out our digital application form

· Closing Date: Saturday 15th November 2025 at 11.59pm

Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Priority interviews will be given to those at risk of redundancy.

Fixed Term, Full time  

Circa £40,000 plus competitive benefits

Do you want to make a difference?

Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk and in this role you will have the opportunity to be part of our RAF Family. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

Working at the Fund means you can play your part in changing the lives of people who serve or have served in the RAF and supporting them some of lives challenges.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join The RAF Family and play your part in making a difference.

Respite and Care Executives play a significant role in enabling our beneficiaries to continue to be independent for as long as possible and when/if they require formal care, they can support them during this time too. They work closely with the Advocacy Team and the Friendships and Connections team to ensure that all their needs are met.

We are looking for a candidate to cover Maternity Leave for 14 months. They will work alongside the current post holder and the other team members for 2 months to learn the role and take over existing cases. They will form part of the existing Respite, Care and Advocacy Team and work closely with other members of the team as well as other colleagues in the Operations Directorate (mainly Welfare).

An articulate communicator with IT skills suited to working in a paperless environment, you must be able to demonstrate an ability to relate to people of all ages as well as professionals such as external case working organisations, RAF stations, care providers, those who have lasting power of attorney (LPA). You must have an understanding of the social care system and the Mental Capacity Act.

The role is based in our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Wednesday 12th November 2025, 5:00pm. Preferred start date will be early December.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Basic DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Region: South West, including Cornwall, Devon, Somerset, Dorset, Gloucestershire and Wiltshire

Contract: 18 months fixed term, full-time

Interview dates: Thursday 20th November (virtual)

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• three x basic salary life assurance cover
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing
• we have a Menopause Friendly accreditation and are a Disability Confident employer

This is an exciting opportunity to join the Business and Service Development Team at Dementia UK as a Regional Account Manager, where you’ll play a vital role in our strategy plans in managing and expanding Admiral Nursing Services across health and social care settings throughout the UK.

Whilst this role is an 18-month fixed term contract to cover an internal secondment, there are plans for future growth in the team in response to our ambitious five-year organisational strategy, where we are aiming to significantly increase the number of Admiral Nurses in our hosted services.

As a Regional Account Manager, you will oversee a portfolio of both new and established Admiral Nurse services. You will help implement, monitor, and ensure they meet quality standards and align with our Common Business Process. In addition, you will represent Dementia UK with key commissioners and stakeholders, influencing local dementia strategies and ensuring that Admiral Nursing remains central to service design, supporting the overall delivery of Dementia UK’s strategy.

We are looking for you to bring substantial experience in partnership development, account management, and project management. Having previous experience in the health and social care sector is essential, along with an understanding of government policies related to older people’s mental health, carers, and dementia.

This is a remote role, with occasional travel across the South West region, including Cornwall, Devon, Somerset, Dorset, Gloucestershire and Wiltshire, to attend meetings and engage with key stakeholders. Ideally, you will be based within this area, willing and able to travel.

Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with us.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

We’re looking for an ambitious and experienced Senior PR Officer to help plan and deliver engaging internal and external communication campaigns to support the delivery of our charities' strategies and income goals. 

This is a hands-on role and requires the skills needed to work in a fast-paced environment. The successful candidate should have a flair for storytelling with the ability deliver the charities' messages and demonstrate their impact though audience-specific content across traditional and social media channels, in written, video, graphic-led formats. 

If you’re excited by the opportunity to help increase overall public awareness of our two charities, including the difference we are making for women, sick kids and their families, we’d love to hear from you. 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 9 November 2025. Interviews will be held on Wednesday 26 November 2025.

Engagement Coordinator 

Brighton and Hove Speak Out is a dynamic local advocacy charity. We support people with learning disabilities to have a voice and choice and control over their lives through providing a range of advocacy services and community projects.    

We are seeking to appoint a part time Advocacy and Engagement Coordinator to deliver a programme of engagement and consultation activity. The post holder will support people with learning disabilities to have their say about local services, share their experience about how support and services impact on their lives and make recommendaitions for improvements.

The role involves organising outreach and consultation on different issues. The post holder will support a group of self-advocates (the Link Group) to take part in planning, running and reporting to the Learning Disability Partnership Board.  

The Post Holder will also support health advocacy, training and awareness raising at Speak Out. They will support the ‘Thumbs Up' campaign led by a group of Speak Out members.

About you

The successful candidate will need excellent communication and organisational skills, including report writing, and will be able to manage a complex workload. Experience of advocacy and/or group work with vulnerable clients is essential. Knowledge of learning disability services and experience of working with people with learning disabilities is an advantage.  

If you are eager to make a positive difference in your next role this is a superb opportunity to join a charity making a real difference to the lives of people with learning disabilities.  

For more information see Speak Out’s website

Benefits to you:​  

• Holiday entitlement of 30 days, plus bank holidays  

• Flexible hybrid working  

• 3% employer pension contribution  

• Employee Assistance Programme (Wellbeing support package)  

• Committed to training and learning opportunities for continuous development  

• A strong sense of purpose knowing your work makes a real impact  

How to Apply

An application pack and more information about Speak Out can be found on our website:

All successful applicants are subject to an enhanced DBS.

Important Dates:

Closing date: Monday 10th November 

Interviews: Thursday 20th November  

Successful applicants are subject to enhanced DBS checks.  

Equality and Diversity

Speak Out is committed to equal opportunities and welcomes, values and celebrates diversity. We encourage applications from all parts of the community and treat all on a basis of equality. We support all staff to meet their potential in their role. 

XLP’s nationally recognised Mentoring Programme has been transforming lives across nine London boroughs. The programme focusses on supporting young people aged 11 - 18 who are at risk of school exclusion, involvement in crime, or social isolation. Through consistent, positive relationships, we help them build confidence, make positive choices and see a hopeful future.

We’re now looking for a Mentoring Specialist to join our team. In this role, you’ll be responsible for recruiting, training and supervising volunteer mentors from the local community. These mentors commit to meeting their mentees face-to-face for 1 - 2 hours each week over a minimum of 12 months.

This role will have a focus on our work in Greenwich and Lewisham.

About the Role

Our Communications Assistant will amplify all the great things the Foundation does. They will be responsible for JPF’s youth-focused social media channels (Instagram, TikTok etc.), creating marketing material focused on inspiring and motivating young people to engage with the Foundation, and our community development. You will need to champion young people, ensure that we are amplifying young people’s voices and providing them with the tools, resources, contacts and services that enable them to achieve great things. This is an exciting opportunity to join us as we grow our impact as a Foundation. You will have an opportunity to use and develop your range of project management, design, social media and communication skills in a dynamic team that is committed to maximising our positive impact on young people. 

About You

We are seeking an efficient, highly organised team member with creativity and the ability to communicate effectively. You should have a passion for our work with young people. You will have strong digital skills and be able to use these to improve our social media performance and reach. An understanding of content curation for social media, newsletters and websites is desirable. We are actively seeking someone who believes in the power and value of young people’s voices to influence change. We will prioritise this above your prior work experience or qualifications. If this sounds like you, please do consider applying for this role. If you are passionate advocate for young people, a strong communicator and an organised individual looking for a varied role in a fast-paced organisation, we want to hear from you!

About Your Responsibilities

The Communications Assistant will be responsible for supporting the Communications Team across three areas, as well as supporting a number of other initiatives across the Foundation.

The primary duties are:

Digital Communications and Marketing

• Newsletter Creation: Develop newsletters for young people, collaborating with the Grants Team and our partners to curate engaging and relevant content.

• Promotional Materials: Oversee the design and production of leaflets and brochures aimed at young audiences.

• Website Maintenance: Regularly update the JPF website with blogs, case studies and other content to highlight opportunities and programmes like the Individual Grant for Volunteering or success stories of Achievement Award winners.

• Storytelling: Work with the Communications and Engagement Officer and Events Team to source and share positive news stories of Achievement Award winners in press releases and across our digital channels.

• Press and Outreach: Assisting in drafting press releases and executing outreach campaigns to promote JPF’s work to key networks and to the broader public.

• Event Promotion: Work in partnership with the Events Team to promote attendance at our Achievement Award events through our website and social media platforms.

• Youth Consultation Panel (YCP) Collaboration: Collaborate with JPF's Youth Consultation Panel to create educational and professional development content for the Jack Petchey Alumni Network.

Programme Launches: Work with colleagues across JPF to launch and promote new programmes, grant opportunities and recruitment across our digital channels.

• Competitions and Opportunities: Enhance JPF's youth engagement through creative competitions and development opportunities that celebrate young people’s achievements. 

Content Creation

• Daily Duties: Handle day-to-day scheduling, monitoring and interactions across our youthfocused social media platforms (X, Instagram, TikTok) to maintain audience engagement.

• Campaign Development: Lead the creation of social media campaigns celebrating young people’s achievements and promoting opportunities for young people and grantees to get involved with JPF.

• Content creation: Develop engaging content for social media channels, including sourcing images, creating/editing videos and designing graphics in line with JPF’s branding.

• Video Content: Work with staff and our Youth Consultation Panel to produce more film content for our social media channels.

• Social Media Takeovers: Host social media takeovers with our Youth Consultation Panel to amplify their voices and views.

• Performance Tracking: Monitor and analyse the performance of our social media channels, benchmarking activities against past metrics and producing regular reports for the Communications and Engagement Manager.

• Annual Plan: Contribute to JPF’s annual communications strategy, including devising social media plans, providing recommendations to enhance audience engagement and expand reach.

• Trend monitoring: Stay updated on news and trending topics related to young people and JPF, proactively responding to highlight our opportunities and work.

Community Development 

• Youth consultation Panel (YCP): Work with the JPF team to engage with and support our Youth Consultation Panel to share their opinions and help inform the work of the Foundation.

• Alumni Network: Support the development of the Jack Petchey Alumni Network, a community of past JPF programme graduates, expanding its uptake and planning future events.

• Youth Survey Development: Support the creation, distribution and analysis of JPF’s annual youth surveys.

• Partner Collaboration: Work with the Communications and Engagement Officer to manage our partners to promote their programmes and opportunities to young people.

• Identifying Stakeholders: Collaborate with colleagues on developing JPF’s Patrons and Ambassador’s plan with a focus on young people from the charity’s past as well as social media influencers. 

Other Responsibilities

• Event Representation: Attend key events to capture content and represent JPF as a spokesperson when needed.

• Event Support: Assist in organising and facilitating events and conferences as required.

These duties represent the typical responsibilities associated with this position. However, flexibility is essential and all employees may occasionally be required to undertake additional tasks as directed by JPF.

The postholder will work at all times within the policies, procedures and values of JPF, in particular Safeguarding, Health and Safety, Data Protection and Publicity Consent policies.

ABS is a charity that has been providing support to the architectural community for over 170 years. We help people in times of need, and alongside our welfare partners, we provide a range of support including financial aid, mental health and wellbeing support, legal and housing advice and employment support.

As Welfare Caseworker, you will use your strong communication skills and casework experience to provide high quality, holistic, needs-led advice, support and direct advocacy to ABS beneficiaries. You will be self-motivated; managing your own caseload and making decisions about the type of support offered in line with the ABS Welfare Policy. You will be supported by a small and committed team, all working towards a common goal.

Whilst there will be training provided, we are keen to hear from people with a background in benefits advice, welfare rights or social care/advocacy.

If you are looking to join an organisation making a tangible difference to people facing challenges, this could be the ideal opportunity. This is an exciting time to be joining ABS as we develop our support to ensure we can help more people and meet the needs of the architectural community in the most effective way possible.

As a full-time Welfare Caseworker, you’ll be largely home-based, with at least one day per week spent with the team in the office in Central London.

If you are interested in this role, please contact ABS for the Job Pack.

Job description
Job Purpose
The Head of Community will work with the Director of Services on strategic and operational planning and provide operational leadership for the range of Community services delivered by Age UK East London.

The purpose of this role is to:

• Take responsibility for the delivery of Age UK East London’s Community Service offer, ensuring its delivery requirements are met and we are responsive to new opportunities.
• Ensure that older people who are supported by the Community team also benefit from the range of AUKEL services and those provided by other local partners.
• Be an active member of our SLT, working with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development
journey.
• Build responsive and accountable relationships with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals.
• Motivate and inspire a frontline staff and volunteer team, using excellent communication skills and a strong understanding of key issues affecting older people.
• Ensure the services are meeting all KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement
approach.
• Ensure service staffing and delivery arrangements are optimal, including by assessing which services need allocated staff and which would be better delivered by a central team.
• Ensuring processes and good practice is embedded in case recording, reporting and data collection.

Key Tasks

Coordination and Management of service

• Line manage service managers and coordinators, and oversee the good management of all service staff.
• Ensure services are delivered in line with contractual requirements
• Work with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
• Ensure the team is fully conversant with the organisation’s CRM and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
• Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
• Complete and maintain relevant risk assessments.
• Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
• Support team members to supervise volunteers effectively
• Support implementation of any organisation-wide operational changes
• Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services 

Quality and Insight

• Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
• Produce quarterly insight to the Board of Trustees at committee level
• Monitor compliance in record keeping around key areas
• Continuously review and monitor services with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities

General

• Develop and nurture supportive and collaborative relationships with local community, voluntary and faith partners.
• Identify, explore and develop new opportunities that address the needs of local older people.
• Lead the development and delivery of current and future commissioned community services in AUKEL.
• Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
• Work with local partners to share best practice and develop opportunities to work together

• Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence. 
• Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
• Work with colleagues to develop new service proposals, to develop the scope and impact
of the Community team.

Leadership and management

• Engage, motivate and inspire the team
• Evaluate and manage overall team and individual performance and wellbeing
• Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
• Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
• Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
• Take a person-centred approach to line management responsibilities
• Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL

Other

• Perform other duties in connection with the general work of AUKEL when required
• To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
• To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
• Participate in learning and development opportunities and take responsibility for identifying your own learning needs

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that encounter
systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes,
but don’t meet every single aspect of the job description, please still apply!

Experience

Essential

• Of operational service management within community based setting within the statutory, voluntary or private sector
• Of working with data to monitor outputs, outcomes and reach. 
• Of carrying out programme evaluation and report writing.
• Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
• Of effective collaboration and partnership development. 

Desirable

• Of engaging strategically with the local community, health and care system
• Of design and delivery of innovative, impactful health and wellbeing programmes.
• Of strategic service leadership and development.
• Of leading change

Knowledge & Understanding

• Understanding of, and expertise in, the care and support needs of older people.
• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a
trauma-informed manner.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
• Of the current health and care landscape

Skills/Attributes

Essential

• Intermediate IT skills
• Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
• Commitment to learning and development and reflective practise.
• Resilience

Desired

• Ability to speak a community language

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Flexibility in working hours to meet organisational needs.

We have an exciting opportunity for a Children and Young Persons Caseworker to join the National Homicide Service in the Berkshire and Hampshire area of England, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is home working based with travel in the Berkshire & Hampshire area of England.

As a Homicide Service Children and Young Person caseworker you will be:

• Delivering a specialist service to children and young people (CYP) bereaved by homicide, and for those CYP who have witnessed a homicide
• Working collaboratively and jointly within the Homicide Service and other relevant organisations that can help to progress identified needs and ensure that young people are central to all processes that involve them.
• Acting as the designated caseworker and manage a caseload
• Implementing the CYP Homicide Service Delivery Model
• Work closely and support colleagues to provide a trauma informed service to children and young people.

You will be responsible for providing a high-quality, front-line service to bereaved young people following murder or manslaughter. Working with colleagues in the National Homicide Service, as well as partner agencies including education, police, courts, social services and many other statutory and third sector organisations.

You will need to be able to travel to face to face sessions within, and occasionally outside of region, and therefore a driving license and use of a car are essential. You will be reimbursed for all travel costs.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.