Social media content officer jobs

Schools North East is approaching its 20th year as the region’s dedicated, independent voice for schools. We are a successful, dynamic and influential charity, representing over 1,150 schools in the North East and specialist schools nationally through the National Network of Special Schools for School Business Professionals (NNoSS).

We are entering an exciting next phase of our development. Our marketing and communications work is central to that: it helps us reach schools, grow engagement, tell the story of North East education, support our events and memberships, and strengthen our influence with policymakers, partners and the wider education sector.

Due to internal promotion, we are now recruiting a Marketing and Communications Officer to work closely with our Marketing Manager and the wider team. This is a varied, creative and delivery-focused role, suited to someone with marketing or communications experience or an early-career or graduate applicant with strong writing, digital and creative skills and the desire to develop quickly.

You will help produce content, campaigns and communications across Schools North East, NNoSS, Jobs in Schools | North East, our events programme, memberships and policy activity. You will be joining a small, ambitious and high-performing team where people take ownership, work at pace and care deeply about the difference we make.

If you are organised, curious, creative, confident with words and digital tools, and motivated by work with a clear social purpose, we would be delighted to hear from you.

Why join us

This is an exceptionally varied and hands-on role where you will see the direct results of your efforts; from producing high-impact content like the Weekly Update to promoting flagship events that bring the region’s education community together. You won't just be executing tasks; you will be helping to shape a positive narrative for our region's schools, working within a small, ambitious team where your ideas are valued and your contribution is visible.

Beyond the meaningful mission, you will develop a broad and practical marketing skillset across digital communications, social media, and CRM management, all while receiving dedicated mentorship from our Marketing Manager. Schools North East offers a supportive and collaborative culture that truly cares about its people, providing a package designed for work-life balance, including 30 days of annual leave plus bank holidays, a contributory pension, and a modern office in central Newcastle with the flexibility to work from home on Fridays.

For a creative professional looking for real responsibility and a future-focused career, we provide an environment where you can grow professionally while doing work that truly matters for our region, as part of a small but highly impactful team.

Key Responsibilities:

Marketing and Engagement

• Contribute to lobbying and policy work through campaign activity
• Deliver and coordinate campaign activity within agreed plans to grow event attendance, memberships, sponsorship, partnerships and engagement across Schools North East programmes
• Promote programmes through email, website, social media and marketing materials
• Help maintain audience data and segmentation to ensure communications are relevant, timely and effective
• Identify and share member stories, case studies and examples that demonstrate the value of Schools North East
• Contribute ideas to improve the effectiveness of campaigns, content and audience engagement

Content & Brand

• Create, edit and proofread engaging content for newsletters, websites, blogs, social media, email campaigns and stakeholder communications
• Support production of the Weekly Update and translate complex information into clear, accessible content for schools and partners
• Produce marketing materials and maintain a consistent Schools North East brand across all channels and outputs
• Use storytelling and creative content, including video and photography, to strengthen audience connection and engagement

Digital & Marketing

• Use digital platforms including CMS, email marketing tools, CRM systems and social media channels to deliver day-to-day activity
• Update website content and apply basic SEO good practice to support clear user journeys and accurate information
• Monitor campaign performance and use data and insight to support improvements in communications activity
• Work collaboratively across the organisation and support events through content capture, delegate communications and promotion
• Maintain organised records and ensure communications meet data protection, accessibility and quality standards
• Support paid digital advertising campaigns (e.g. Meta, LinkedIn or Google Ads)

Essential Requirements

• Background in marketing, communications, journalism, media, PR, digital marketing, design or a related field (including through study, work, volunteering or personal projects)
• Strong written communication skills, with the ability to create clear, accurate and engaging content for different audiences
• Good verbal communication and interpersonal skills, with the confidence to work effectively with colleagues, members, partners and stakeholders
• Creativity, audience awareness and the ability to contribute ideas for campaigns, content and engagement
• Experience using digital communications tools such as CMS platforms (e.g. WordPress), email marketing tools (e.g. Mailchimp), design tools (e.g. Canva or Adobe), social media scheduling tools, Google Workspace, CRM systems and analytics platforms
• The confidence and willingness to learn new systems as required
• Excellent attention to detail, including proofreading and editing to a high standard.
• Strong organisation skills, with the ability to manage multiple tasks, meet deadlines and work at pace
• Understanding of how communications support engagement and audience growth, with an interest in developing knowledge of campaign performance and impact
• A collaborative, proactive approach, with the ability to take direction and work on initiative
• An interest in education, schools and the role of Schools North East as the Voice, Glue and Bridge for North East schools

Desirable

• Experience creating content across digital and print channels, including social media, websites, newsletters, blogs, video, photography or graphics.
• Understanding of SEO, email marketing, audience segmentation, accessibility or user journeys
• Experience in an education, charity, membership, public sector, events or partnership environment
• Experience supporting or managing paid digital advertising campaigns (e.g. Meta, LinkedIn or Google Ads)

To apply: Please submit your full CV, clarifying any gaps in employment, along with a cover letter clearly linking your skills and experience to the job description and person specification FAO Lindsay Gerencser.

Reporting to the Director of Fundraising, you will play a key supporting role within the fundraising team, assisting the Corporate Partnerships Manager and the Communications team. With a key aim of delivering agreed activity and growing income from corporate partnerships.

This role focuses on supporting the identification and recruitment of new regional, national and international corporate supporters, while also playing a lead role in managing and stewarding existing partnerships, with particular responsibility for communications activity and delivery of sponsorship activities and events.

World Horse Welfare has seen a substantial growth in corporate support over the past four years, so this post presents significant opportunities to be part of a growing income stream as the charity celebrates its centenary in 2027.

Whether you’re a recent graduate with a willingness to learn or an experienced candidate ready to hit the ground running, we offer a competitive salary tailored to your experience — starting at £28,000 per annum for entry-level applicants and up to £34,000 per annum for those with proven expertise. You’ll benefit from a supportive environment, opportunities to grow, and the chance to make a real difference from day one.

KEY RESPONSIBILITIES

Supporting New Business Development

• Assist in researching and identifying prospective regional, national and international corporate partners aligned with the organisation’s mission and values
• Support the development of tailored proposals, pitches and presentations for potential corporate supporters
• Help prepare outreach materials, including emails, decks, and briefing documents
• Maintain and update prospect pipelines and CRM records
• Attend meetings and events with prospective partners, taking notes and following up on actions
• Work closely with the charity’s rescue and rehoming centres and wider team to identify new corporate funding and partnership opportunities.

Managing Existing Corporate Partnerships

• Provide day-to-day support in the management of existing corporate accounts
• Build and maintain strong working relationships with partner contacts
• Ensure partnerships are delivered in line with agreed objectives and timelines
• Support the monitoring and reporting of partnership performance and impact
• Attend events linked to corporate supporters to represent the charity, with UK-wide travel sometimes required
• Help organise and attend large corporate volunteer days at the charity’s rescue and rehoming centres

Communications & Engagement

• Maintain a strong understanding of World Horse Welfare’s work to ensure relevance in our corporate partnership work
• Develop close working relationships with Communications team and work closely with them on creating and scheduling of agreed corporate content in line with communications schedules.
• Coordinate and deliver partnership communications, including newsletters, updates, impact reports, and social media content
• Lead on gathering content to form the basis of partnership communication obligations
• Work with internal teams to ensure consistent and high-quality messaging including drafting copy in line with brand messaging, obtaining appropriate images, developing related materials and ensuring approval processes are followed.
• Support the planning and execution of partner engagement activities, campaigns, and events
• Ensure partners receive appropriate recognition and visibility in line with agreements

Sponsorship & Agreement Management

• Assist in drafting and managing sponsorship agreements and partnership contracts
• Track and fulfil contractual benefits (e.g. branding, hospitality, social media, volunteering, speaking opportunities)
• Maintain accurate records of deliverables and ensure all obligations are met
• Support the review and renewal of agreements

Administration & Reporting

• Maintain accurate records within the CRM system
• Track income, pledges, and invoices
• Support preparation of reports and presentations
• Provide general administrative support to Corporate Fundraising Manager and Director of Fundraising in relation to corporate support

ABOUT YOU
Essential:

• Strong written and verbal communication skills
• Excellent organisational skills with attention to detail
• Ability to manage multiple tasks and deadlines
• Strong relationship-building skills
• Proficiency in Microsoft Office Applications – including Word, Excel, PowerPoint
• Proactive and eager to learn
• Strong interpersonal skills
• Collaborative approach and working style, able to work effectively across teams
• Creative thinking
• Passion for the organisation’s mission
• Willingness to travel

Desirable:

• Experience of managing corporate partnerships, or comparable transferable skills
• Experience with using CRM systems for profiling and building relationships
• Understanding of charity corporate partnerships
• Business development experience
• Experience of working in a charity fundraising team

34 hours – Full Time

12 month fixed term contract with possibility of contract extension or being made permanent

Grade 2: £51,394 plus £5,928 London Weighting if applicable

Flexible/Hybrid (with travel across Britain and Ireland as required)

Job Purpose

The Senior Digital Officer will help shape and deliver integrated communications campaigns that strengthen the TSSA’s voice, influence decision-makers, support organising activity and champion workers across Britain and Ireland.

The postholder will lead on digital communications, audience engagement, digital campaigning and the effective use of the organisation's digital channels. Working closely with the Senior Communications and Media Officer, they will ensure campaigns and TSSA priorities are amplified through targeted digital communications that support member engagement, recruitment, retention and organisational influence.

The role will support communications activity relating to organising drives, industrial campaigns, ballots, political engagement and wider organisational priorities, ensuring digital communications contribute to campaign success and member engagement.

The postholder will help drive a step-change in TSSA's digital offer, ensuring it reflects the union's ambition to be responsive, inclusive and effective in supporting members at every stage of their working lives.

Main Duties and Responsibilities

 Digital Strategy and Campaigning

• Develop and deliver digital communications activity that supports organising, bargaining, campaigning and political objectives.
• Develop targeted content, email communications and audience engagement activity that supports campaigns, organising and member engagement.
• Work collaboratively with the Senior Communications and Media Officer to deliver integrated campaigns across media, digital and member channels.
• Contribute to the development and maintenance of communications and campaign plans.
• Work closely with organisers and campaign leads to amplify key messages, increase participation and maximise campaign impact.
• Support communications activity relating to industrial disputes, negotiations, ballots, organising campaigns and political advocacy.
• Advise colleagues and senior leaders on digital trends, opportunities and best practice.

 Website Management and Development

• Support the ongoing development and improvement of the organisation's website, ensuring content remains accessible, engaging and aligned with organisational priorities.
• Contribute to website redevelopment projects through audience insight, content planning, user experience improvements and digital communications expertise.
• Work with colleagues, project leads and external suppliers to support website enhancements and improvements.
• Monitor website performance and user behaviour, making recommendations to improve engagement and member experience.

 Social Media and Audience Engagement

• Develop and deliver audience-focused content plans across social media and digital channels.
• Create and coordinate targeted digital campaigns designed to influence key audiences and decision-makers.
• Produce or commission engaging multimedia content, including graphics, video and digital storytelling.
• Grow and strengthen the organisation's digital reach, engagement and influence.
• Monitor emerging trends and recommend new approaches to audience engagement.

 Content Planning and Collaboration

• Work closely with the Senior Communications and Media Officer to translate campaign priorities, media opportunities and organisational messaging into effective digital communications.
• Ensure consistency of messaging across all digital channels and communications platforms.
• Collaborate with organising, campaigns, policy and leadership teams to identify and deliver digital communications opportunities.
• Support colleagues across the organisation to improve digital communication practices.
• Contribute to a shared communications and campaigns planning process to ensure effective coordination across the communications function.

 Analytics and Continuous Improvement

• Monitor website, social media and campaign performance using analytics and insight tools.
• Produce regular reports evaluating digital performance and audience engagement.
• Use data and audience insight to inform content planning, campaign delivery and strategic decision-making.
• Identify and implement new digital tools, technologies and approaches that enhance communications and engagement.
• Promote best practice in accessibility, user experience and digital communications.

 Shared Responsibility

• Work collaboratively with the Senior Communications and Media Officer to deliver an integrated communications function, jointly planning campaigns, coordinating messaging, sharing insight and ensuring communications activity supports organising, campaigning and the organisation's strategic objectives.
• Co-produce TSSA's annual journal and other flagship publications.

If you would like to apply for this role, please provide a CV and a statement (no more than two sides of A4) of how you meet the requirements for the role.  

Closing date is 10 am Monday 13 July. 

Interviews will take place on Tuesday 21 July, in London, in person.

Are you curious and driven, with a passion for championing our work and impact, while promoting and advocating for the voluntary, community, faith and social enterprise (VCFSE) sector in Somerset?

We’re seeking two Communications and Engagement Officers – one embedded within our Development team and one within our Volunteering team. Each role will lead on their department’s marketing and communications activity, while working collaboratively with their counterparts in other departments to ensure a joined-up and consistent approach.

The role will involve supporting digital and in-person events, creating promotional content and producing high-quality and engaging posts for advertising events and post-event content. It will also involve acting as a proactive and trusted media lead for Spark Somerset, creatively shaping department-relevant coverage by building strong media relationships, managing news opportunities and conducting interviews where required.

You’ll bring experience of events, marketing and communications, as well as a creative mindset, and a lateral way of thinking and problem solving. You’ll also bring excellent oral and written presentation and communication skills – which are easily understood and relevant to a range of audiences – and an ability to craft content across a variety of media. 

In return, we offer flexible, hybrid working options, a free Employee Assistance Programme, a day off to celebrate your birthday, and up to 7.5 hours of volunteering leave per year.

This is a full-time role, although we will consider part-time and flexible hours for the right candidate. The annual salary is £28-£32,000 (full-time equivalent, depending on experience).

Digital Content Officer - £30,000-32,000 (depending on experience)

Full time, 35 hours a week Monday to Friday

Remote role with opportunity to work hybrid in Andover, Hampshire.

Are you an experienced digital content officer who would love to use your skills to help us Beat Macular Disease?

We are looking for a highly organised candidate with exceptional attention to detail, strong knowledge of digital audiences, and experience publishing content via CMS or email platforms, with a solid understanding of accessibility and digital best practice.

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.

About the role

The digital content officer plays a key role in supporting the delivery of high-quality digital communications across website, email and social media channels. Working closely with the digital content manager and email marketing manager, you’ll help ensure all content is accurate, accessible, on-brand and delivered on time. This role is vital in keeping day-to-day digital activity running smoothly, enabling senior colleagues to focus on strategic development and optimisation.

You’ll be responsible for:[ES1] 

· Review, publish and maintain digital content

· Support the execution of campaigns and ongoing communications

· Collaborate with internal teams to gather and prepare content

· Produce multimedia content such as short videos, podcasts and webinars

· Help manage social media channels

· Respond to audiences in a timely, sensitive and inclusive way

About you

Our ideal candidate will have:

· Previous experience in a similar role, working with multiple stakeholders

· Strong attention to detail with the ability to produce accurate, high-quality work

· Clear written communication skills, with the ability to follow tone, style and accessibility guidance

· Understanding of SEO, accessibility, and digital best practice principles

· Experience using digital systems and tools (such as Dotdigital and Umbraco), along with social media and basic multimedia content creation

· Strong organisational skills with the ability to manage multiple tasks, work to deadlines, and adapt to changing priorities

· Collaborative, proactive approach with a willingness to learn and a sensitivity to audience needs, particularly in relation to sight loss, disability or personal stories.

This is an excellent opportunity to gain hands-on experience across a range of digital channels in a supportive environment. You’ll develop your skills in SEO, accessibility and content design, while contributing to meaningful work that helps people with sight loss access vital information and services. We’re looking for someone proactive and collaborative, with a genuine interest in purpose-driven digital communications.

Why join us?

In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease.

Benefits include:

· Flexible working options

· 27 days annual leave

· Option to buy or sell annual leave

· Supportive enhanced family-friendly policies

· 6% pension contribution

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

Please view the full job specification attached

To apply: Please attache your CV and a covering letter explaining how you meet the job description and person specification.

In line with our value of “Showing we care”, we ask that the covering letter is written in your own words and not heavily reliant on AI-generated content.

Closing date: Monday 6 July at 09:00

Interviews: Monday 13 July and Tuesday 14 July 2026 (remote online)

We reserve the right to close this vacancy early if we receive a high volume of suitable applications. If you have a disability and require additional time to complete your application, up to and including the closing date, please let us know.

Digital Communications Coordinator 
Location: Hybrid (typically 3 days in the office), central Manchester with occasional travel 
Contract: Permanent, full-time 
Salary: £25,000 - £30,000 
Closing date: 10am, Monday 13th July 2026 

About Belong 

Belong – The Cohesion and Integration Network is a national organisation working to strengthen social cohesion and integration across the UK. Through research, policy development and place-based programmes, we bring people together, support communities and champion approaches that help create a more connected and less divided society. 

Belong is entering an exciting new phase of growth. With a strengthened national profile, an ambitious strategy and a passionate team, we are looking for talented people who share our commitment to creating positive change. 

About the Role 

As Digital Communications Coordinator, you will play an important role in helping Belong communicate its work, impact and ideas to a growing national audience. Working closely with the Communications & Engagement Manager and wider team, you will support the delivery of digital communications that raise awareness of Belong’s work and strengthen engagement with communities, partners and stakeholders. 

This varied role combines content creation, digital communications and audience engagement. You will support social media activity, webinars, website content and email communications, helping to ensure Belong’s messages are communicated clearly, consistently and creatively across a range of channels. You will also contribute to communications planning, create digital assets, support website updates and help coordinate newsletters and wider engagement activity. 

This is an excellent opportunity for someone who enjoys creating engaging content, bringing ideas to life and working across a range of projects that contribute to positive social change. 

About You 

You will be an organised and proactive individual with experience managing social media channels and supporting digital communications activities, ideally within a charity, public policy, research or wider social impact environment. 

You will have strong written communication skills, excellent attention to detail and the ability to manage multiple priorities effectively. You will be confident creating content for different audiences, using digital platforms and tools, and working collaboratively with colleagues and external partners. 

Most importantly, you will be passionate about Belong’s mission and values. You will bring creativity, curiosity and a solutions-focused approach, alongside a genuine desire to learn and develop within a communications and engagement role. 

Benefits 

• 30 days’ annual leave per year 

• Hybrid working (typically 3 days in the office) 

• Enhanced sick pay 

• Enhanced maternity and paternity pay 

How to Apply 

Please click ‘Apply’ to be redirected to our recruitment partner's site, where you can download the Candidate Information Pack and find details of how to apply. As part of your application, you will be asked to answer three questions. 

1. Please tell us about a communications project, campaign or piece of content that you are particularly proud of and the role you played in its success. (max. 300 words) 

1. Please describe a situation where you had to communicate with or engage a range of different audiences to achieve a positive outcome. (max. 300 words) 

1. Belong works with people, communities and organisations from a wide range of backgrounds and perspectives. What values or principles guide how you communicate and engage with others? (max. 300 words) 

Deadline: 10am on Monday 13th July 2026 
Interviews:   21st or 22nd July 2026 (in-person in Manchester)

For questions or to arrange an informal conversation, please contact Atkinson HR Consulting.

Belong’s Commitment to Inclusion 

Belong is committed to equity, diversity and inclusion. We welcome applications from people of all backgrounds and particularly encourage individuals from communities under-represented in the charity sector to apply. Impostor syndrome can disproportionately impact candidates from marginalised groups—if you are unsure whether to apply, we encourage you to do so.

Campaigns Officer at Freedom for Animals

Salary: £15,736.50 per annum
Contract: Part-time (22.5 hours per week), Temporary (12-month contract with the possibility of extension)
Location: Remote, with travel across the UK as required
Closing date: 23rd July 2026 (We may appoint before the closing date, so early applications are encouraged)

Job Description

Freedom for Animals is one of the UK's longest-running animal rights organisations. Since 1957, we have been working to end the exploitation of animals through undercover investigations, research, campaigns, political lobbying, education and grassroots activism. Our vision is simple: Freedom for all animals.

We are now seeking an experienced, enthusiastic campaigner and passionate animal rights advocate to join our team as our Campaigns Officer.

This is an exciting opportunity to play a leading role in campaigns that expose cruelty, influence decision-makers, mobilise supporters and create lasting change for animals exploited in captivity. Working closely with the Co-Director (Campaigns), you will help shape and deliver ambitious campaigns across our key areas of work, including zoos, aquariums, mobile zoos, circuses and other areas of animal exploitation for entertainment.

The successful candidate will join a small, dedicated and ambitious team where every member has the opportunity to make a real impact. You'll lead campaign activity across digital and offline channels, coordinate supporter actions, engage with politicians and partner organisations, respond to media opportunities, contribute to consultations and represent Freedom for Animals at meetings, events and demonstrations.

We're looking for someone who thrives on turning strategy into action. You'll be equally comfortable developing compelling campaign materials, using digital and social media to engage and mobilise supporters, building relationships with politicians, coalition partners and other stakeholders, and identifying opportunities to advance our mission.

You will have a proven track record of delivering successful campaigns, excellent communication and relationship-building skills, confidence using digital campaigning tools and social media to inspire action, and an unwavering commitment to animal rights. Knowledge of issues affecting captive animals and experience of political advocacy or grassroots campaigning would be an advantage.

This is an outstanding opportunity for an experienced campaigner looking to take the next step in their career with a respected and growing animal rights organisation. You'll have the opportunity to shape national campaigns, influence policy, work alongside investigators and campaign partners, and help create meaningful change for thousands of animals.

To apply, please submit your CV together with a covering letter explaining how your skills, knowledge and experience meet the requirements of the role and person specification.

Freedom for Animals is committed to being an equal opportunities employer and to creating a diverse, equitable and inclusive workplace. We welcome applications from people of all backgrounds and communities.

The successful candidate will be expected to share Freedom for Animals' values, vision and commitment to ending the exploitation of animals.

We are seeking a Digital Marketing Officer to join our Development and Communications directorate and contribute to the ICR’s digital marketing needs – in particular, to support fundraising across all digital touchpoints. The successful candidate will play a key role in producing and editing digital fundraising content for the ICR’s website and donation platform; creating content for digital ads, including writing copy, working on video briefs, and collating appropriate imagery; our email marketing by writing compelling copy, building templates and working with data.

Key Responsibilities

• Creating fundraising content for the ICR's website
• Developing effective digital supporter journeys
• Writing copy for email marketing
• Creating and optimising content for digital advertising

About You

We are looking for someone with experience in writing engaging copy for email marketing, social media and paid advertising, and have good knowledge of email marketing and digital platforms including Mailchimp, Google Search Ads, Ad Grants and Meta. 

Donor Experience Officer - Fundraising

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

We're looking for a Donor Experience Officer to play a vital role within Acorns Children's Hospice's Fundraising team. As one of the first points of contact for our supporters, you'll help ensure every donation, enquiry and interaction receives a professional, personal and timely response.

This is a varied role that combines supporter care, relationship building, administration and communications. You'll be responsible for managing the end-to-end journey of donations, from processing gifts and maintaining accurate supporter records through to creating meaningful communications that show donors the impact of their support.

Working with colleagues across fundraising, marketing and care, you'll help deliver supporter journeys and stewardship communications that make supporters feel recognised, valued and connected to the difference they are making for local children and families. At the same time, you'll help ensure our fundraising operations run smoothly through excellent administration, data management and attention to detail. 

About the Role

As Donor Experience Officer, you'll play a central role in delivering Acorns' donor experience strategy and ensuring supporters receive an exceptional experience at every stage of their journey with us. You'll balance relationship-focused supporter engagement with the day-to-day administration that underpins successful fundraising activity. 

Key responsibilities include:

• Acting as a first point of contact for supporter enquiries across email, telephone, social media and written communications. 
• Supervising the recording, banking and thanking of donations, ensuring supporter gifts are processed accurately and efficiently.
• Maintaining accurate and up-to-date supporter information within our CRM system.
• Supporting the delivery of donor journeys, stewardship activity and supporter engagement plans.
• Creating and coordinating supporter communications, fundraising content and impact reports.
• Gathering supporter feedback and using insight to help improve supporter experiences.
• Supporting fundraising teams with stewardship planning and engagement activity
• Managing fundraising resources and materials to ensure supporters receive what they need at the right time.

About You

We're looking for someone who combines excellent organisational skills with a genuine passion for supporter care.

You'll understand that great donor experiences are built on both meaningful relationships and excellent administration. Whether you're responding to a supporter enquiry, processing a donation or creating stewardship content, you'll take pride in delivering a high-quality experience and ensuring every supporter feels valued.

You'll bring:

• Experience in supporter care, fundraising, customer service, administration or relationship management.
• Excellent written and verbal communication skills with the ability to create engaging content for a range of audiences.
• Strong organisational skills and the ability to manage multiple priorities.
• Experience using CRM systems such as Raiser's Edge, Donorfy, Salesforce or similar.
• Excellent attention to detail and a commitment to accuracy.
• A collaborative and proactive approach to work.
• A passion for delivering outstanding supporter experiences.

This role would suit candidates with experience as a Supporter Care Officer, Donor Stewardship Officer, Customer Experience Executive, Customer Relations, Membership or Community Engagement Officer, or Fundraising Officer/Administrator. We also welcome applicants with transferable experience in customer service, relationship management and stakeholder engagement.

About Acorns Children's Hospice

At Acorns, we provide specialist palliative care and support for children with life-limiting and life-threatening conditions and their families across the West Midlands. We support families in our hospices, in their homes and within the community, providing care wherever and whenever it's needed.

As one of the UK's largest children's hospice charities, we need to raise more than £14 million every year to fund our vital services. Every supporter who donates, fundraises or campaigns for Acorns helps make that care possible. The Donor Experience team plays a crucial role in nurturing those relationships and ensuring every supporter understands the impact of their generosity

What We Offer 

• £31,110 per annum
• 37.5 hours per week
• Based in Birmingham (B29 6HZ)
• Employee discounts from leading retailers – including the Blue Light Card
• Discounts on refurbished tech
• Health cash plan
• Gym membership and equipment discount scheme
• Bike2Work scheme - save up to 42% on bikes and equipment 
• Wellbeing, legal and financial support
• Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.   
• Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme
• Annual leave entitlement increases with length of service 

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

Find out about our culture, career development, benefits and more here: Why Work for Acorns?

Regarding the application for this vacancy - you don't need to include a supporting statement, but there are a few questions to answer.

We are looking for a proactive and creative Marketing and Events Officer to join our award-winning charity. This is a varied and hands-on role suited to a marketing professional looking to progress their career in a dynamic organisation. Working across the charity and with our core operations, Outside the Box and Carers and Companions, you will deliver our day-to-day marketing activities. Creating and delivering compelling marketing, engaging content and creative communications as well as supporting a wide range of events, you will be a confident communicator, with a keen eye for design, strong writing and design skills and be highly organised, able to manage multiple projects across a range of areas. Great attention to detail and a passion for our work are essential!

Closing date – Tuesday 28th July 2026

The role of Communications and Publications Support Officer is key in helping us share knowledge, support our networks, and deliver high-quality outputs that influence practice and policy.

Responsibilities include:

• Produce and distribute the Faculty for Homeless and Inclusion Health fortnightly newsletter (via Mailchimp)

• Support the development and scheduling of social media content, helping to grow engaging content and reach

• Monitor and report on social media analytics

• Update the Pathway website with news, publications and resources, and support with website improvements

• Organise and support online meetings of the Faculty for Homeless and Inclusion Health and its subgroups

• Coordinate and support online specialist Masterclasses for people working in health and care provision for people in marginalised groups

• Support delivery of external events, including the annual Faculty for Homeless and Inclusion Health conference

• Coordinate publication of major Pathway reports, working with designers and printers

• Provide publishing and administrative support to Fellows undertaking research projects

• Deliver high-quality editing, formatting and presentation of shorter reports and documents

• Maintain the Faculty for Homeless and Inclusion Health database and mailing lists

• Maintain and support Pathway document sharing and organisation on SharePoint and OneDrive

• Ensure Pathway resources are organised and accessible to support external communications

About you – it is essential you have:

· Experience of working in a communications or administration role (including remote working)

· Excellent organisational skills, with the ability to manage multiple priorities and deadlines

· Strong written and verbal communication skills

· Experience of maintaining or updating websites, including WordPress

· Experience of using social media professionally (LinkedIn, Instagram, etc.), creating content and understanding social analytics

· Proficiency in Microsoft 365 (Word, Excel, PowerPoint), SharePoint, MS Teams, Canva, Mailchimp and similar tools

· Experience of using digital tools to prepare and format documents, including academic reports or publications

· High attention to detail and accuracy

· Ability to work both independently and as part of a team

· Understanding of confidentiality and data protection Personal Attributes

You should also be:

• Motivated, with a flexible and proactive approach to work.

• Politically aware and able to work sensitively in a complex environment.

• Commitment to Pathway’s mission, including tackling inequality and promoting human rights.

It would be great if you also had:

• Experience of supporting events or conferences

• Experience of producing newsletters

External Communications Manager

Salary: £40,000–£42,000 FTE
Hours: 30 hours per week
Location: Remote, with regular travel to FitzRoy services, team and stakeholder meetings as agreed. The role requires attendance in London once per month and applicants must be able to commute to services in Norfolk, Nottingham and Hampshire.
Reports to: Head of Communications
Directorate: Business Development and Partnerships

FitzRoy is a national charity supporting people with learning disabilities, autism and mental health needs to live lives rooted in choice, meaning and happiness.

We are strengthening our external voice and looking for a confident, perceptive and warm communicator to help more people understand FitzRoy’s expertise and impact and increase our influence.

This is a moment of change for social care. We want to play a more active role in shaping its future, ensuring the people at the heart of it are seen, heard and involved in the decisions that matter.

About the role

As External Communications Manager, you will help build FitzRoy’s profile and reputation by identifying the stories, insight and opportunities that show what good support looks like in real life.

You will work closely with the Head of Communications, fundraising, business development and operational colleagues to turn external communications priorities into practical plans, content and opportunities.

This is a delivery role with real influence. You will be expected to bring ideas, advise colleagues, shape practical plans and turn opportunities into action.

What you will do

You will:

• develop proactive external communications activity that raises awareness of FitzRoy’s work, expertise and impact
• spot opportunities for FitzRoy to contribute constructively to sector conversations
• identify realistic opportunities for media, sector press, partner or local coverage
• gather stories, photos, video and quotes that help people understand what good support looks like in real life
• use social media, website content, audience insight and analytics to strengthen FitzRoy’s external profile

About you

You may come from charity communications, PR, journalism, public affairs, stakeholder communications or another external communications background.

You do not need to have worked in social care before, but you will need to be interested in people, willing to learn quickly and able to handle stories about people’s lives with care, respect and good judgement.

We are looking for someone who is:

• an excellent writer and editor
• confident developing clear, accessible content for different audiences
• warm, curious and able to build rapport quickly
• able to spot strong stories, ideas and opportunities
• confident creating social media and website content shaped by audience insight
• comfortable working independently and managing competing priorities
• able to think strategically about audiences and influence, while being practical about what can be delivered in a small team
• confident gathering content including photos, videos and quotes
• willing and able to travel to FitzRoy services and meetings as needed

A full clean driving licence and access to a car for work travel are required, as some services are not easily accessible by public transport.

Working at FitzRoy

You will join a small, friendly communications team with big ambitions. This role will suit someone who enjoys a mix of planning, writing, relationship-building, story-gathering and hands-on delivery.

You will help us show the difference good support makes – and help ensure the voices, experiences and achievements of people with learning disabilities, autism and mental health needs are seen and heard.

How to apply

To apply, please submit your application and a covering letter.

We do not expect your covering letter to address every point in the person specification. We would like you to tell us:

• what interests you about this role and FitzRoy
• three things you would bring to the role
• a piece of communications work you are proud of and why
• how you approach using social media, website content and audience insight to build external profile
• how you would approach telling stories about people’s lives with care, respect and good judgement

If you are using AI tools to write your application, please use them with caution. We are looking for your own voice and writing style.

ABOUT THE ROLE

The Head of Communications has responsibility for Ubele’s internal and external communications and digital activities in support of our strategic aims as well as oversight of communications across special projects. Central to the Head of Communications’ role is responsibility for: 

• Leading on delivery of Ubele’s Communications Strategy, public and internal communications with key audiences and stakeholders via various channels, especially Ubele’s website, email communications, social media and printed materials.  With support where needed, leading the delivery of a small number of annual and special events, working alongside colleagues and partners. 
• A crucial part of the role is working successfully with external partners, special projects comms teams, contractors and consultants to deliver on our communications objectives. 
• Reporting  to the COO and working closely with other senior leaders across departments to fulfil Ubele’s strategy.

KEY RESPONSIBILITIES

General Responsibilities/duties: 

• Oversight of all external communications activity relating to the work of the organisation, including websites, email newsletters and social media.   
• Oversight and management of the Creative Coordinator to effectively boost engagement and grow the organisation's social media channels.
• Guide and support the strategy that manages the creative outputs of the organisation across all projects and interests.
• Managing the organisation’s websites, ensuring content is correct and up to date, developing new webpages, functionalities and layouts as required, with support from an external website developer as needed. 
• Working closely with the Hub leads and programme managers to publicise training opportunities, events, funding programmes, and wider Ubele activities across the organisation’s communication channels. 
• Leading on cross-organisation conversations and convening cross-organisational groups to develop and coordinate a pipeline of content for blogs and case studies.
• Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes.
• Dealing with inbound press enquiries and crisis management comms with relevant support.
• Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes.
• Dealing with inbound press enquiries and crisis management comms with relevant support.

Brand and marketing 

• Ensuring consistent use of Ubele’s brand across internal and external print and digital channels. 
• Managing the design, print and distribution (as appropriate) of branded print and digital media, such as stationery, templates, invitations, leaflets and publications. 
• Leading on brand guidelines, ensuring that they are adopted correctly across the organisation. Providing training and guidance to staff, teams and external partners on the correct use of the brand.
• Working with Hub leads and Creative Coordinator to manage sub-brands of Ubele projects and programmes and ensure that these are reflected in the organisation’s brand guidelines. 

Planning & Delivery

• Deliver the communications strategy which will be set ahead of each financial year in line with the organisation’s wider strategic objectives by the organisation’s Management Board and Hub leads. 
• Lead and advise on the key narratives, the best modes of communication and how to best reach our target audiences.
• Provide advice and guidance on communications to the Leadership Team, including on crisis communications and reputational risk management with support of PR freelancers. 
• Setting and managing a communications calendar, supporting external-facing activities across Ubele’s work.
• Advise Ubele’s senior leaders on how activities including leadership training, provision of funding, social investment programmes, and various events might be publicised and communicated.
• Participate in internal strategy meetings, including reporting on Communications at the monthly staff team and leadership team meetings and, where required, at the Management Board meeting. 
• Maintain strong working relationships with key sector contacts, especially Communications Leads at partner organisations.

Events 

• Attend and/or coordinate Ubele’s presence at external events (sometimes out of normal office hours) relating to ongoing relationships (e.g. GLA or sector events) 
• Organise and/or support the delivery of special events as required
• Support Programme Managers as required to deliver events (both in-person and digital) leveraging our pool of freelance events support where necessary. 
• Support teams with media enquiries, ensuring that relevant team members are supported in public speaking events. 

Line management 

• Will be line managed by new Chief Operating Officer
• Oversee and manage the work of the Creative Coordinator
• Collaborate with the Lead Designer, our PR agency and our pool of freelance professionals.

General 

• Other tasks, commensurate with the post, that senior leadership may deem appropriate (including occasional support for work that cuts across other areas of Ubele’s work). 
• To attend and participate in internal and external meetings including staff meetings and meetings with key stakeholders.
• To attend relevant training to fulfil the requirements of the job.
• To undertake other duties which may from time to time be required and which are appropriate to the responsibilities of the post.
• Ensure that the Ubele Initiative’s internal policies and procedures are followed through in all areas of work. The postholder will treat as confidential any information that could be deemed personal, private or sensitive and will comply with the organisation's GDPR and safeguarding requirements.

PERSON SPECIFICATION

Experience

• Demonstrable experience in senior communications roles with responsibility for developing and delivering communications strategies.
• Managing internal and external communications across multiple channels, including websites, email marketing, social media, media relations and print publications.
• Creating and delivering high-quality communications campaigns that increase engagement with a range of audiences.
• Managing organisational websites using content management systems (CMS).
• Developing engaging written content for a variety of audiences, including press releases, newsletters, reports, web content and social media.
• Experience of managing organisational branding and ensuring consistent application of brand guidelines.
• Planning and promoting events through integrated communications activity.
• Working collaboratively with senior leaders to provide strategic communications advice.
• Experience of working within the voluntary, community, charity or social enterprise sector.
• Experience of communications within an organisation focused on racial equity, community development or social inclusion.
• Experience of working with diverse community stakeholders and underrepresented groups

Knowledge

• Strong understanding of communications planning, stakeholder engagement and audience development.
• Knowledge of digital communications, social media platforms, email marketing and website management.
• Understanding of media relations and reputation management.
• Knowledge of the policy and funding landscape affecting Black and minoritised communities in the UK.
• Knowledge of current communications trends and best practice across the voluntary, community or social enterprise sector.
• Understanding of equality, diversity and inclusion principles and how these influence communications practice.

Skills and Abilities

• Excellent written communication skills with exceptional attention to detail and the ability to produce accurate, engaging copy.
• Excellent verbal communication and interpersonal skills, with the confidence to build relationships at all levels.
• Strong organisational and project management skills, with the ability to manage competing priorities and meet deadlines.
• Ability to think strategically while delivering operational communications activity.
• Strong analytical skills, with the ability to evaluate communications performance and use insight to improve outcomes.
• High level of IT literacy, including Microsoft 365 and communications platforms such as Mailchimp, Canva, WordPress (or similar CMS) and social media management tools.
• Ability to work independently, take initiative and exercise sound judgement.
• Commitment to maintaining confidentiality and handling sensitive information appropriately.

Personal Qualities

• Passion for community development, social justice and reducing inequalities.
• Collaborative, inclusive and relationship-focused approach.
• Creative, proactive and solutions-focused.
• Flexible and adaptable
• Strong commitment to Ubele Initiative's values and mission.

PR and Policy Officer

We have an exciting opportunity for an experienced PR and Policy Officer to help secure high quality media coverage as well as supporting policy development and political influencing work.

Position: PR & Policy Officer

Location: Bradley, Huddersfield/Hybrid

Hours: Part-time, 27 hours per week

Salary: £30,000 - £32,000 pro rata dependant on experience

Duration: Permanent

Benefits: Include 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holidays, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

The Role

The role is critical to ensuring that the organisation is at the forefront of the debate on early years education and childcare.

Working with the PR & Policy Manager, you will take responsibility for monitoring media coverage, creating engaging content for press releases and news features, as well as supporting the Director of Policy and Communications with stakeholder engagement and policy research.

Responsibilities include:

• Support the PR & Policy Manager to deliver the media relations strategy
• Identify and create print, broadcast and digital opportunities for maximising the reach and impact of key messaging
• Support work of the Director of Policy and Communications to increase awareness of early years policy priorities among politicians across all parties
• Develop work programmes and undertake research to explore policy issues
• Liaise with press and media contacts to maximise positive exposure and coverage across UK national and trade media
• Manage the day-to-day operation of media and policy contacts
• Support in finding suitable nurseries as case studies and spokespeople for the press and broadcast media
• Assist with internal and external speaking engagements
• Write and produce material for a range of member communications.

About You

As PR and Policy Officer, we are looking for someone who will bring enthusiasm and creativity to the role. You will be educated to degree level or have gained equivalent experience working in a similar role. You will have outstanding communication skills, have experience of writing for diverse audiences (e.g. newsletters, social media content, briefing papers, press releases) and have excellent editorial and proofreading skills with consistent accuracy. You will also possess strong data analysis skills to draw results, trends and conclusions from qualitative or quantitative data sources.

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries working in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may have experience in areas such as PR Officer, Policy Officer, PR and Policy, PR and Policy Executive, Public Affairs Officer, Planning Policy Officer, Public Affairs and Policy Officer,  Public Relations Officer, Planning Policy Officer, Public Relations and Policy Officer, Marketing Officer, Communications Officer, Marketing and Communications Officer, Marketing and Communications Executive, Marketing and Communications Assistant, Marketing and Communications Policy Officer, Social Media Officer, Digital Marketing Officer, Print Media, Broadcast Media, Media and Policy Officer, EYF.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.