Social media content officer jobs
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Join our growing team in a varied role supporting reporting, onboarding, quality assurance and service development, helping us deliver an exceptional experience tothe UK's leading charities.
The Opportunity
At Social AF, we’re proud to be one of the UK’s leading social media moderation agencies for the third sector. Working with some of the biggest household names, we support regional, national and international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.
From community management to supporter experience, we’ve helped our charity partners raise over £40 million. As our reputation and client base continue to grow, we’re seeking a Social Media Operations Officer to support the day-to-day delivery and ongoing development of our Social Media Moderation service.
Role overview
This role will play a vital part in ensuring our charity partners receive a high-quality, insight-led service while providing additional support to our team of moderators and Team Leaders.
The successful candidate will work closely with the Social Media Moderation Manager and wider leadership team to support operational delivery, reporting, onboarding, quality assurance, and administrative processes across our portfolio of charity accounts.
The role would suit an organised, proactive individual with strong attention to detail, excellent written communication skills, and a genuine passion for supporting charities and online communities.
Key Responsibilities
Reporting and insights
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Produce weekly, fortnightly, monthly, and campaign reports for charity partners.
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Collect and analyse moderation data across accounts, including response rates, hidden content, escalations and key themes.
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Gather standout comments, community feedback and examples of positive engagement for inclusion within reports.
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Support the development of benchmarking documents and trend analysis across accounts.
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Prepare meeting notes and action logs following account meetings.
Moderator support
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Assist with onboarding new moderators, including arranging inductions and sharing key documentation.
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Support the creation and maintenance of moderator handbooks and guidance documents.
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Identify recurring learning themes and help coordinate quality assurance and development activity.
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Work alongside Team Leaders to ensure they - and moderators - have the information and resources needed to deliver excellent moderation.
Account administration
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Support the onboarding of new charity partners, including helping to create and maintain moderation packs.
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Keep account guidance documents, FAQs, escalation processes, and key contact information up to date.
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Assist with meeting preparation, minute-taking and action tracking.
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Ownership of rota administration and maintain awareness of moderator availability.
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Coordinate internal documentation and process improvements.
Service development
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Contribute ideas to improve the efficiency and effectiveness of the Social Media Moderation service.
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Support the creation of internal resources, templates and standard operating procedures.
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Assist with projects aimed at enhancing moderator wellbeing, training, and development.
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Shadow account management activities with opportunities for future progression within the agency.
Progression opportunities
The role offers opportunities to develop skills in account management, client relationships, moderation strategy, reporting, training and service development, with the potential to take ownership of selected charity accounts in the future. As a growing agency, new opportunities and responsibilities naturally emerge, offering scope for progression for those who are proactive, demonstrate initiative and consistently deliver excellent work.
Please note that to be considered for this role, you must have at least 18 months' experience working directly for a charity/non profit, within the social media/communications team.
To apply, please use the "Apply Now" function on this advert. You will be asked to submit your CV, along with answers to the following questions:
- Do you have at least 18 months’ experience working directly for a charity/non profit, within the social media or communications team
- Please tell us which social media moderation tools and platforms you've worked on
- We'd love to know why you'd like this role, and why you'd be the best person for it
The client requests no contact from agencies or media sales.
For over 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving. By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
Working within our Communications team, you will play a central role in strengthening the charity’s public profile by supporting the delivery of media activity across national, regional, trade and specialist media that showcase the impact of the charity’s services. You will identify newsworthy opportunities, write press releases, pitch stories to journalists and support the delivery of integrated communications campaigns.
A significant part of the role will involve finding, developing and sharing the stories of the people we support. You will interview veterans, service leavers, military spouses and employers, turning their experiences into engaging content for media features, website articles, case studies, social media campaigns, stakeholder communications and funding reports.
This role suits someone with strong news instincts, excellent skills at developing press releases, pitches and statements and the confidence to manage multiple priorities at once. You’ll thrive in a fast-paced, varied working environment, be full of creative ideas and know how to unearth stories that bring our services to life.
Who we're looking for
We're looking for an experienced communications, PR or media professional with a proven track record of securing coverage across print, broadcast and online media. You'll have experience working in a press office, communications or journalism environment and be confident handling media enquiries and building positive relationships with journalists and other stakeholders.
You'll be a strong writer who can produce engaging press releases, statements, media briefings and other content for a range of audiences. You'll have a good understanding of what makes a compelling news story, experience creating impactful content, and the ability to turn complex information into clear and engaging communications. You'll also be comfortable using media monitoring and evaluation to understand what is working and help shape future activity.
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description.
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Monday, 3 August 2026.
Got questions about the role? Get in touch with the People Team at Forces Employment Charity.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made the People team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by creating an inclusive and supportive environment where everyone, including those with disabilities, can thrive, develop and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids’ health, through improving school food & food literacy. We support and train schools and their kitchen teams to serve the best, freshest and tastiest food possible, all with the aim to improve health and wellbeing where needed most.
Through school kitchens, we work to reset a broken food system that damages children’s health and sets them up to fail.
We’re backed by some of the biggest names in food and have ambitious targets. Join us and help us feed the future well.
About you and the role
This role will see you creating engaging content and running our social media feeds. This is a highly autonomous role requiring creativity, problem solving and analytical skills.
You’ll thrive in a fast-paced, varied working environment and be full of creative ideas. You’ll be as happy filming and editing reels, as you are contributing ideas for campaigns . You’ll be confident writing reactive posts for LinkedIn and you’ll have an eye for making designs as beautiful as the food we serve in schools.
You’ll be good with people - able to work with high profile patrons, to reassure any nervous first time interviewees and capable of a cool head in busy kitchens or at events. You’ll juggle multiple projects and know how to unearth stories that bring our mission to life. A collaborative approach will be at the heart of your approach as you help position Chefs in Schools as an innovative changemaker in education and child health.
What else do you need to know?
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply.
We are dedicated to building a diverse and inclusive workplace. We encourage applicants from all backgrounds, especially those from underrepresented communities.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone. If you need adjustments to the interview process please let us know.
As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities:
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Create exciting, constantly evolving content, including videos, photos, graphics and copy that drives specific actions and conversions that support our cause
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Planning, filming and editing of reels to our house style - including recipe videos, kitchen tips, patron visits to school kitchens and shoulder to shoulder interview style films.
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Plan, pitch and deliver social media campaigns end-to-end, from concept through to launch and beyond — including production coordination, communications planning and stakeholder management
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Support the growth of our patron and ambassador work, proactively identifying opportunities and ensuring prominent placement on a variety of owned and external platforms
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Champion diversity, equality and inclusion in all social media content
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Develop and implement social media content planning aligned to organisational priorities
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Lead regular creative brainstorms to build a bank of content ideas and champion creative innovation
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Lead our conversations on social channels, proactively sharing sector news with organisational commentary to position us as a thought leader in key online debates. You’ll also build and maintain strategic relationships with relevant networks, schools, chefs, partners and influencers
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Keep across trends and industry best practice to ensure our feeds stay fresh and relevant. Make data-driven decisions about where we invest our time
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Oversee photography and video shoots when we use external agencies
Essential skills & experience:
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At least two years of demonstrable experience creating content and managing social media feeds
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Proven ability to plan and deliver content end-to-end with minimal oversight
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Strong creative skills - video, editing, sound edits, design, writing and interviewing
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Strategic thinker who links social media activity to organisational goals
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Excellent attention to detail and commitment to quality standards
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Confident working autonomously and making independent judgements
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Experience using analytics
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Solutions-focused approach in line with our values
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Strong interpersonal skills and ability to build relationships with diverse stakeholders
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A proven commitment to diversity, equality and inclusion
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Belief in our mission to improve children’s health through better food and food education in schools
Desirable skills & experience:
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Knowledge of child health, nutrition or education
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Understanding of brand application
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Experience using social media scheduling and management tools
Benefits
You would be joining a friendly, supportive team who work hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
Application process
In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job.
We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.
Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30-minute online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.
Expected duration of this application process: 4 weeks
Role closes midnight Sunday 26th July
First interviews will be held online w/c 3rd August
Second interviews in person at our Brixton office w/c 10th August
Candidates will be asked to complete a practical task & presentation as part of the second interview.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



The client requests no contact from agencies or media sales.
The marketing and communications team is small but mighty. We help people find the School for Social Entrepreneurs (SSE), understand what we do and take the next step, whether that is applying for a programme, booking a workshop, coming to an event, becoming a partner or engaging with our work.
We lead programme recruitment across SSE. That includes campaign planning, email marketing, social media, web content, partner communications and applicant journeys. We also manage SSE’s outbound communications, making sure our messages are clear, timely and joined up across newsletters, press, stakeholder updates, programme promotion and wider brand activity.
It is a creative, varied team where the work moves quickly and no two days feel the same. You will work across the full communications mix, helping us turn ideas, stories and programme information into clear, engaging content that reaches the right people and encourages them to act.
The work is fast-paced, but it is also genuinely rewarding. Good marketing at SSE means more social entrepreneurs hear about the support available to them, more partners understand our impact and more people see the value of social enterprise. We are practical, collaborative and always looking for ways to improve. If you enjoy making things clearer, sharper and more engaging, and you want to see your work make a real difference, this is a brilliant team to be part of.
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
Role purpose
To lead the creation, development and optimisation of high-quality, audience-targeted content that supports marketing campaigns, strengthens brand awareness, and enhances engagement across a growing and increasingly diverse range of stakeholders.
The role will address current capacity gaps within the Marketing and Communications team by generating, repurposing and managing multimedia content that supports programme promotion, brand storytelling and organisational positioning.
Key relationships
- Marketing and Communications Manager (line manager)
- Head of Marketing and Communications (dotted line)
- Business Development department, Innovation team, QA and Standards team, Programme Delivery team
- Centres, particularly Centres of Excellence
- External stakeholders (partners, educators, young people)
- Internal staff contributing to content
Key responsibilities
Campaign Support:
- Work closely with the wider Marketing and Communications team to provide content for campaigns and central communications
- Support delivery of increased campaign volume, scale and impact
Content Optimisation and Repurposing:
- Repurpose content into multiple formats for use across channels (social, email, web, campaigns etc.)
- Ensure content is effectively reused to maximise reach and value
- Maintain a pipeline of diverse content to support audience segmentation
Content Creation and Development:
- Develop multi-format content (video, written, visual, digital) tailored to different audiences and sectors
- Generate evergreen content that can be reused and adapted across campaigns and channels
- Produce content that supports strategic content aims
Stakeholder Engagement:
- Build and manage relationships with internal and external stakeholders to generate authentic, impactful content
- Facilitate user-generated content, including youth voice and partner contributions
Insight and Continuous Improvement:
- Gather feedback from stakeholders and audiences to refine content effectiveness
- Contribute to test-and-learn approaches to improve engagement and conversion
- Monitor performance indicators such as engagement rates, CTRs and website traffic
People management responsibilities
- No direct line management responsibility
- Will support coordination of contributors (internal staff, partners, freelancers where applicable)
Skills and experience – essential
- Ability to coordinate multiple projects and deadlines
- Experience in content creation across multiple formats (digital, video, written)
- Strong copywriting and storytelling skills
- Ability to tailor content to different audiences and sectors
- Experience working with stakeholders to generate content
- Understanding of marketing and communications principles
Skills and experience – desirable
- Experience capturing content on location
- Experience with brand development and positioning
- Knowledge of content performance analytics
- Experience in education, youth, or sport sectors
Training and qualifications
- Experience in marketing, communications, media or related field
- Ongoing professional development in content, marketing or digital communications desirable
Development/career pathways for this role
- Progression into Senior Content or Campaign roles
- Development into Marketing and Communications leadership pathways
Personal qualities – for all roles in the Leadership Skills Foundation
- Self-motivated and able to work autonomously
- Customer focused
- Effective and confident communicator
- Proactive in approach and able to work on own initiative both collaboratively and independently
- Adaptable to operational requirements and willing to learn
Personal qualities – specific to this role
- Creative thinker with strong storytelling instincts
- Highly organised with attention to detail
- Curious and proactive in identifying content opportunities
- Comfortable engaging with a wide range of stakeholders
- Resilient and adaptable in a fast-paced environment
Empowering every young person to shape their future and lead their communities.



The client requests no contact from agencies or media sales.
Help shape public narratives, amplify the voices and expertise of impacted communities, and support campaigns that drive systemic change in the criminal legal system.
We're looking for a Media, Communications and Campaigns Lead to join UNJUST and lead our media, internal and external communications, and campaigns activity. Working closely with the Executive Director and Research and Policy Lead, you'll develop and deliver strategic communications that support our organisational goals, increase visibility and strengthen our advocacy and campaign efforts.
This is a varied role where you'll manage media enquiries, develop relationships with journalists, create content across our digital platforms, support public campaigns and ensure our research, engagement and policy work is communicated effectively. You'll also help amplify the voices of lived experience through ethical, accessible storytelling and prepare key messaging and briefing materials for media and political engagement.
We're looking for someone with experience in media and communications, excellent written and verbal communication skills, confidence working with journalists, and a strong understanding of the role strategic communications plays in advocacy. You'll be organised, collaborative and committed to UNJUST's values, anti-racism and ethical storytelling.
UNJUST is committed to tackling systemic racism and discriminatory processes, policy and practices within the UK's criminal legal system. We work at the intersection of lived experience, research, law, advocacy and community power to expose the root causes of injustice, reimagine equitable systems and bring about transformative outcomes. Our work centres the voices of those most impacted and is guided by our values of realism, empathy, visionary thinking, activism, collaboration and trust.
Please send a CV and cover letter explaining how you meet the essential and desirable criteria of the person specification by Wednesday, 5th August, 6.00PM
Challenging discrimination within the Policing and the Criminal Legal System
The client requests no contact from agencies or media sales.
Who are we?
Volunteer Centre Hackney is a thriving charity (annual income circa £1.1m, with 29 paid staff). providing volunteering infrastructure to the voluntary sector across the City of London and the London borough of Hackney. We support over 1,500 residents a year to realise their skills and passions through volunteering and social action, and to share these for the benefit of others. We also provide volunteering resources, advice and guidance on best practice in volunteer management, to hundreds of charities and community organisations.
Background and Aims of the Community Health Champion Programme
This role is for our Community Health Champions Programme (CHC). The programme is led by and for City & Hackney’s diverse communities. Community Health Champions (Champions) empower residents to become aware of, take ownership and work towards more positive health and wellbeing outcomes.
This is achieved by the programme sourcing, recruiting, training and supporting a diverse cohort of Champions who live, work, volunteer or study within City & Hackney. Our vast network of 230+ Champions who amongst them speak 40+ languages, are instrumental in tailoring and sharing vital health messaging with residents and feeding back insights, concerns and questions which are then used to develop more bespoke, relevant and culturally nuanced health messaging. Champions, with support from the programme, give voice to communities with varying levels of health literacy: how residents access, assess, and engage with healthcare information, services and systems.
The programme was launched during the Covid-19 pandemic but has now expanded to focus on wider health issues and wider determinants of health such as mental health and wellbeing, long term conditions, diet and nutrition.
Purpose of the Role
The Communications and Engagement Officer will lead on programme communications, coordinating and delivering the day-to-day communications that power the Community Health Champion CHC) programme. The primary goal of this role is to equip Champions with accessible, inclusive, high-quality communications content, tools and resources enabling them to effectively engage in the programme whilst building trust and improving health literacy across City & Hackney.
This is a hands-on role focused on amplifying community voices, positioning and showcasing the continued impact of Champion activities, maintaining a positive programme reputation, and ensuring our health messages reach the people who need them most.
We’ve been inspiring, developing, and supporting communities since 1997. We’re here to help you make a difference as a volunteer.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide? We are looking for a Digital Content Executive to lead Suicide&Co's digital storytelling, creating compelling content that grows our reach, strengthens our community and inspires meaningful conversations. From social media and video content to community management, ambassador engagement and lived experience storytelling, you'll bring our mission to life through authentic, compassionate and impactful digital communications.
As the first point of connection for many people, our digital channels play a vital role in helping people discover our services, access support, engage with our community, and get involved through fundraising, volunteering and partnerships. You'll also nurture our online community through thoughtful, timely and compassionate engagement, responding to comments and messages to create safe, supportive spaces where people feel heard, valued and connected. Every piece of content you create and every conversation you have will help connect more people to the support they need and the work we do.
Supporting people bereaved by suicide
The client requests no contact from agencies or media sales.
Our three hospital charities fundraise so that Guy’s and St Thomas’ NHS Foundation Trust can go above and beyond for their patients. The Social Media Officer focuses on delivering engaging and effective day-to-day social media activity across the Foundation’s charity brands. The role supports the Social Media Manager in executing the social media strategy by managing content calendars, creating static and video content, and overseeing daily posting and community management. The Social Media Officer ensures consistent, high-quality output that connects with audiences, supports awareness and fundraising goals, and reflects brand voice across multiple platforms. The role also involves monitoring trends, contributing ideas for content, and collaborating with colleagues and partners to ensure social media activity aligns with wider organisational objectives.
In addition, the Social Media Officer role has a strong operational and data-driven focus, involving the use of analytics to track performance and inform improvements through regular reporting. The role is responsible for administration tasks such as managing accounts, supporting paid social processes, and analysing donation and engagement data. The Social Media Officer also provides hands-on support during events, ensuring live social media coverage when needed, including outside regular hours where necessary.
Key Responsibilities
- Support the Social Media Manager to deliver an exceptional experience for our audiences across our social media channels.
- Manage day-to-day organic social media activity across 3 charity brands, including the creation of basic static and video content and daily community management.
- Manage the social media content calendar, including brainstorming meetings and identifying key awareness days, to ensure that we’re posting regular, highly engaging content.
- Use social media analytics to embed regular reporting through weekly and monthly updates.
- With the support of the Social Media Manager, develop organic social content to support strategic and fundraising goals.
- Work with a wide variety of colleagues from different areas of the charity and our partners to ensure social media supports their objectives.
- Manage day-to-day administration of social accounts, including data, paid social invoices, donation reports and basic analytics.
- Provide social media support on the day during our fundraising events, including at weekends.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, Knowledge and Expertise
Skills, abilities, and attributes:
- Excellent editorial and copy writing skills with a knowledge of plain English communications and strong attention to detail.
- Motivated by results and comfortable in a data-driven environment.
- Comfortable working with stakeholders of all levels of the organisation and building collaborative relationships.
- Ability to stay updated on social media news and trends, emerging platforms and best practices.
- A creative and enthusiastic approach to social media based on experience of what works well on various platforms and a willingness to encourage new ideas and approaches.
- Demonstrable willingness to test and experiment, with a strong appetite for developing skills and knowledge.
- Delivery-minded – willing to get stuck in and work at pace.
- Collaborative – able to build rapport with stakeholders and contribute to collective effort.
- A commitment to our DEI principles and putting them into practice throughout our work.
Knowledge, experience, and qualifications:
- Experience running and managing a busy content calendar, including brainstorming meetings.
- Experience creating static and video content for social media channels including Facebook, Twitter and Instagram.
- Experience working with different teams to create content which meets different goals.
- Experience of community management, engaging with supporters to make them feel appreciated and representing the brand online.
- Experience of using social media scheduling tools such as Sprout Social or Hootsuite to manage content.
- Experience writing in different tones of voice is key; ideally working across multiple brands at the same time.
- Experience in using data to make informed decisions, ideally with experience of using social media and Google Analytics.
Benefits
- Contributory Pension
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
The Fundraising and Marketing Assistant will play a pivotal part in advancing Off The Records (OTR) fundraising and marketing strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who ideally has previous charity experience, can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.
You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.
From a fundraising perspective, you will support our fundraising activities and ensure efficient administration using the ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.
This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with individuals, and using data to inform creative strategies, this could be the role for you.
JOB PURPOSE
The Fundraising and Marketing Assistant will play a key role in implementing OTR’s fundraising and marketing strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.
This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications.
SPECIFIC ROLE DUTIES
Supporting the fundraising strategy
• Support OTR’s donor and community fundraiser stewardship, through excellent communication and effective relationship management.
• Support the implementation of fundraising communications across channels.
• Support with small to medium size trust and grant applications, including horizon scanning.
• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.
• Create engaging content and campaigns to drive income generation.
• Help build the small pool of regular donors.
Website and CRM maintenance
• Work with OTR’s Head of Fundraising, Administrative Team Leader and web developer to update and enhance the OTR website.
• Monitor website performance, user engagement and SEO trends, suggesting and
implementing improvements to enhance user experience and visibility.
• Ensure our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.
Social media
• Work collaboratively with the team, to contribute to OTR’s social media presence, by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.
• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.
• Regularly report on social media performance, using insights to inform future content and strategy.
• Utilise paid ads to support activity, where relevant.
Email marketing
• Manage the planning, creation, and delivery of OTR’s quaterly email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.
• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.
• Assist in the promotion of key OTR events.
• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.
• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.
Content creation
• With support from the Youth Participation Officer and Youth Board, create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.
• Develop multimedia content (for example, videos and graphics) to enhance OTR’s
communication methods and increase engagement.
• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.
Brand and tone of voice
• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,
maintaining a cohesive and recognisable identity across all platforms.
• Promote OTR as the leading place to turn to for support, ensuring that our content
reflects our professionalism, reputation and expertise.
Analytics and reporting
• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.
• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.
• Provide regular reports from the CRM and other online fundraising platforms to the
Head of Fundraising.
Promote
• Promote OTR as an exceptional and specialist charity.
Equality and diversity
• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.
• Observe all relevant law relating to equality of opportunities.
• Encourage a working atmosphere where everyone is treated with dignity and respect.
Any other duties
• The post-holder will work collaboratively with all OTR Trustees, staff and volunteers to provide a seamless service.
• Any other duties commensurate with the post.
Supporting young people’s mental health to fulfil their potential for a brighter future
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a creative, strategic, and community-minded digital content creator & storyteller to increase our reach, elevate our voice, engage our community, and clearly communicate our value proposition. This role involves owning the end-to-end execution of our monthly member newsletter and driving growth and engagement across our social media channels and website.
Joining the NNA means using your creativity to shine a light on neonatal nursing across the UK. We’re a small, committed team with a big national role. Your work will help strengthen the voice, visibility and impact of the neonatal nursing profession.
If you love connecting with people and creating emotive, high-performing stories, we want to hear from you.
This is a remote role, with some travel to meetings and events. We offer flexible working arrangements.
We work to ensure every neonatal nurse is supported to be the best nurse they can be, so optimising care for babies and families.
We are seeking an experienced Social Media & Public Sector Engagement Officer to lead our social media and digital communications activity.
This role is about more than managing social media channels. We are looking for someone who can help raise the profile of invest in play amongst local authority leaders, commissioners, government departments, charitable funders, service providers and organisations working with children and families.
The successful candidate will be confident creating content that engages both professional and public audiences while helping position invest in play as a trusted and influential voice within the children's and family support sectors.
English will be the primary language of communication, however our content is viewed globally. We are therefore looking for someone who can communicate effectively with international audiences and adapt messaging for different countries, cultures and service environments.
We are particularly interested in candidates with experience in charities, not-for-profit organisations, children's services, education, family support or related sectors.
Experience communicating with public sector decision-makers, commissioners, funders or senior stakeholders is highly desirable.
Shortlisted candidates will be invited to interview and asked to deliver a 10-minute presentation outlining how they would increase invest in play's visibility amongst local authority and government decision-makers, commissioners and organisations supporting children and families during their first six months in post.
Social Media Officer
London
£46,263 (pro rata) pa plus £6,216 London Weighting
Full-time, 10-month fixed term contract with possibility to extend.
35 hours per week (open to job share applications, happy to talk flexible working).
We have a flexible working policy with most staff expected to work from the office for a minimum of 50% of working hours.
Can you create impactful, viral content to help us win for working people?
Looking for a dynamic Social Media Officer to join our creative and collaborative social media team.
Our content regularly reaches millions, shapes debates and engages politicians, influencers and key decision-makers.
In this role, you’ll develop innovative, viral content and support workers to produce powerful and authentic digital content.
What experience, skills, knowledge and understanding do you need?
- You’ll have a track record of making innovative social content that makes an impact.
- You’ll be passionate about helping workers go viral.
- You’ll know what’s going far, the creators having a big impact - and how to adopt the latest trends.
We are particularly keen to receive applications from Black, Asian and minority ethnic (BME) applicants who are underrepresented in this part of the company but also welcome applications from any candidate.
The closing date 12:00 on Thursday 23 July 2026.
Interviews will be held on 29/30 July 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cambridge Science Centre
For more than ten years, Cambridge Science Centre (CSC) has been sparking curiosity and a love of STEM (science, technology, engineering and mathematics) in young people across the East of England.
Job Description
As the Marketing & Communications Officer, you will be the driving force behind the day-to-day delivery of our marketing and communications activity. Working alongside the Marketing & Communications Manager, you'll be part of a small, ambitious team that delivers high-quality marketing and communications with creativity, pace and purpose. Your primary focus will be creating engaging content, managing our digital channels and delivering campaigns that increase footfall and raise the profile of Cambridge Science Centre.
This role requires an agile, proactive generalist who enjoys turning ideas into action, taking ownership of everything from social media and web updates to print production, paid promotions and promotional events. Whilst the Marketing & Communications Manager leads longer-term strategic priorities, you'll work together to build the infrastructure that underpins a high-performing function, including asset libraries, streamlined workflows and efficient processes.
Your work will be fundamental to helping more people discover and engage repeatedly with Cambridge Science Centre. Through an audience-focused, data-informed approach, you'll promote our visitor centres in Cambridge and Wisbech, increasing footfall while creating compelling content that inspires families, schools, funders and corporate partners.
Success in this role will depend on building strong relationships across the organisation and working collaboratively with managers, engagement teams and external freelancers to bring campaigns to life. Development opportunities will open in tandem with the Charity’s growth, with the potential to explore strategic planning, campaign development, media relations, and community outreach in the future.
Ultimately, you will play a critical role in shaping how people see, experience and remember Cambridge Science Centre. We're looking for someone who is curious, creative and eager to learn; someone who enjoys contributing ideas, takes pride in delivering high-quality work, and is excited to grow their skills as part of a small but influential team.
Key Responsibilities
1. Channel Management & Content Delivery
● Plan, create and schedule organic content to drive engagement on social channels, primarily Meta and LinkedIn
● Set up and monitor paid digital and social advertising campaigns, tracking growth metrics
● Keep the WordPress website up to date by refreshing copy, uploading news, and optimising pages
● Coordinate, write, and distribute email newsletters tailored to families, schools and corporate partners
● Maintain online and print placements to maximise reach and organisational awareness
● Support communications cascades, tracking and logging regional press, media and other profile-raising coverage
2. Campaign Execution & Production Coordination
● Execute advertising campaigns to maximise footfall at our Cambridge and Wisbech Centres during seasonal peaks and holidays
● Capture, edit and organise photo and video content to build media library
● Collaborate with internal delivery teams to identify opportunities that illustrate impact, working with stakeholders to form compelling content
● Design basic assets on Canva and liaise with external freelancers on advanced artwork/video
● Ensure marketing materials and content align with strategy and values, maintaining brand consistency and ensuring time and cost efficiency
● Manage the print pipeline of physical marketing assets (leaflets, banners, posters, flags etc), managing the process from design to delivery and maintaining quality and stock levels
3. Operational Infrastructure & Project Support
● Assist the Manager in researching, setting up, and rolling out processes and systems that ensure consistency and efficiency
● Organise and label media assets in compliance with necessary consent and GDPR requirements
● Provide communications and marketing support to delivery, programme, community and business support teams
Person Specification
Essential Criteria
● Experience: At least 2–3 years working in a marketing, communications, or digital content role with responsibility for advertising campaigns
● Copywriting: Excellent written communication skills, able to adapt tone across formats (website blogs, social media posts, emails) for diverse audiences
● Social Media: Hands-on experience managing social media channels with a focus on authentic, human-centric engagement
● Digital Tools: Experience running paid social media ads and executing segmented email marketing campaigns
● Platform literacy: Comfortable using WordPress (CMS) and basic design software like Canva or Adobe Creative Suite
● Data & Analytics: Familiarity with Google Analytics or social media native insights to interpret campaign performance
● Organisation: Exceptionally organised, flexible, and comfortable prioritising tasks in a fast-paced environment
● Collaboration: Proven ability to collaborate with internal colleagues, external freelancers and corporate partners
● Approach: Personable and energetic with a genuine enthusiasm for people and community engagement and a commitment to equity, diversity, and inclusion
● DBS: Able to achieve a satisfactory enhanced DBS check
Desirable Criteria
● Education/Training: Formally trained in marketing with a solid understanding of core principles and best practices across digital and traditional channels
● Sector knowledge: Experience working within a registered charity, educational setting or visitor attraction
● Multi-media Skills: Basic video editing experience using tools like CapCut, iMovie or similar mobile/desktop video software
● Brand Consistency: Experience in brand management, ensuring consistency of tone, visual identity, and messaging across all communications and platforms
● Design Layout: Trained or experienced in design layout, with the ability to create visually engaging materials that align with brand guidelines and communicate key messages effectively
● Budgeting & Efficiency: Comfortable working within set budgets and developing processes for increased productivity and cost / time efficiency
● Local Network: Knowledge of the East of England regional media landscape and community networks
● STEM Interest: A genuine interest, passion or curiosity in science, STEM education and interest in staying informed about global developments in science, technology, engineering, and maths
● File Management: Experience with organising digital assets using file management systems or shared project drives
● Working with Freelancers: Experience in creating design briefs and liaising - from concept to final delivery - with third party suppliers on production of videos, printed assets or other collateral
● Driving Licence: Full clean driving license
We are seeking a proactive, highly organised Campaigns Officer to join the Communications Directorate at the Royal College of Radiologists, playing a key role in delivering impactful, insight-led marketing campaigns that engage members and stakeholders.
This is an exciting opportunity to take ownership of multi-channel marketing campaigns from brief to evaluation, helping to shape how we promote our membership, workforce and brand priorities. Working closely with Brand, Content and Membership teams, you’ll deliver compelling messaging, coordinate activity across channels and use data to continually improve performance. If you thrive on turning strategy into action and want to make a tangible difference through effective communications, we’d love to hear from you.
What you’ll do
- Plan, coordinate and deliver targeted, insight-led marketing campaigns from brief through to evaluation.
- Develop clear campaign plans including objectives, audiences, messaging, channels, timelines and KPIs.
- Commission high-quality campaign assets and write engaging, on-brand copy across email, social and digital platforms.
- Manage multiple marketing campaigns simultaneously, keeping activity on track and stakeholders informed.
- Monitor performance using analytics tools, reporting on results and using insight to optimise future activity.
- Collaborate with Brand, Content and Membership teams to ensure joined-up, consistent communications.
- Identify opportunities to improve targeting, testing and campaign effectiveness through continuous learning and optimisation.
What you’ll need
- Experience independently delivering multi-channel marketing or campaign activity from planning to evaluation.
- Strong project management and organisational skills, with the ability to prioritise and meet deadlines.
- Confident copywriting skills and the ability to adapt tone and messaging for different audiences and platforms.
- Experience using analytics and performance tools (e.g. Google Analytics, Google Ads or similar) to track and improve results.
- A data-informed mindset, with experience using testing and insight to refine campaigns.
- Excellent communication and stakeholder management skills, with a collaborative, solutions-focused approach.
- Proactivity, sound judgement and the confidence to take ownership of your work.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme