Social value development worker jobs

Job Title: Outreach Worker

Location: Derby
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an opportunity to join Refuge as Worker to provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits, and legal advice.  A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.

Closing Date: 09:00am 30 June 2025

Interview Date: 9 July 2025

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Ascension Community Trust (ACT) is a much-loved community-based charity in Custom House, Newham.  We deliver a range of projects including Newham District Foodbank (a Trussell Trust foodbank run by ACT and two community partners), welfare benefits advice, immigration advice, ESOL classes, work with adults with learning difficulties, as well as work with children, young people and their families.

This an exciting time for the programme with a SEND school being built next door to our centre, and with established relationships with several care homes – we expect that this programme will go from strength to strength.

The programme currently consists of:

• Inclusive Art Group
• Supported Volunteering
• Weekly Community Meal
• Gardening Project with children from a local SEND school.

You will have the leadership skills to support a small team of sessional staff. You will be at ease in relating to adults and children with learning difficulties as well as their parents and carers. You will be passionate about the well being and integration of people with learning difficulties with an understanding of their needs.

Christian belief is not a requirement of the role; however, it is essential that the successful candidate will be comfortable working in sympathy with our values.

If you share our values and want to make an impact within Newham, then we look forward to hearing from you!

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them, and we work together for change. 

Whether that’s helping people to live independently, or creating spaces to learn, work and play, you’ll be making sure adults with disabilities or complex health needs have a chance to thrive, right in the heart of their local communities. 

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of children, young people, and adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support. 

We are seeking 6 Community Support Workers to join our growing Newbridge day service in Stockport, which supports adults with Learning Disabilities, Autism and Complex Needs. The Senior Community Support Worker will also work flexibly across two other services based at Newbridge – an evening Youth Club and a Saturday Club for children with complex health needs.

The purpose of the role is to provide high-quality, person-centred support that meets the individuals’ needs with physical, health, emotional and social needs.  You will assist in the development and maintenance of their support plans as required, along with developing positive and engaging interactions.

Safeguarding vulnerable adults is a priority for all employees within the Trust.

We are recruiting for six positions as the Newbridge Day Service is going through a period of expansion.

32.5 hours per week  worked flexibly over five days. Weekend working will be required.

Starting Salary £21,406.67 per year (£12.67ph) with biennial increments. 

Weekends paid at 25% premium on the hourly rate (£15.83ph)

Location – Newbridge Centre, Cromer Street, off Newbridge Lane, Stockport SK1.

What can you bring to the service...?

• Can you undertake the range of tasks required, in a well-planned way that respects and values service users as individuals?
• We are seeking someone with experience of working with individuals with disabilities/Autism Spectrum Conditions and an awareness of their rights and needs.
• Do you have experience of working in community-based projects/activities for individuals?
• Can you show experience of working with families?
• Can you manage difficult and challenging situations whilst maintaining high standards of care and support?
• Can you make a direct positive impact on the lives of the adults, children, and their families we support?

Help us make a change to the people we support.

Benefits

• Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years (in this case the holiday allowance will be pro-rated to 32.5 hours)
• Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home

To discover the full details of this rewarding role within the Together Trust look at our Job Description.

Visit our website -

If this sounds like the place for you and you think you have the relevant skills and experience, we are looking for, apply now.  If you have any questions relating to this role, please get in touch at [email protected].  

We may remove this advert should we find the successful candidates prior to the closing date therefore early applications are encouraged. 

Our Values

Our organisation is rooted in the principles of social justice, empowerment, and co-production. We believe in listening to the voices of those we serve and involving them in shaping our policies and practices. As a Safeguarding Manager, you will play a key role in upholding these values and ensuring that our safeguarding approach is both effective and compassionate.

Job role

Are you experienced in Safeguarding leadership, or a qualified social worker with a passion for safeguarding and a commitment to social justice? Join our team as a Safeguarding Manager and lead systemic safeguarding improvements across our diverse services. We are looking for a dedicated professional to ensure the highest standards of safeguarding practice and to make a real difference in the lives of those we support.

As the designated safeguarding lead (DSL), you will act as the main source of support, advice, and expertise for safeguarding within the organisation. You will ensure consistency of safeguarding procedures across services, lead safeguarding peer reviews, and support local designated safeguarding leads with complex cases.

In this strategic leadership role, you will:

· Demonstrate effective leadership to embed safeguarding best practices within all teams.

· Advise and support the senior team in developing and establishing the organisation’s approach to safeguarding.

· Lead and coordinate peer reviews of safeguarding practice.

· Create, develop, and implement a Safeguarding Improvement Plan for the organisation.

· Ensure that safeguarding and child protection standards are maintained by all colleagues.

· Monitor our approach and ensure that all team members are aware of their safeguarding responsibilities.

· Encourage a culture of listening to young people and adults, taking into account their wishes and feelings.

· Represent the organisation at external meetings and liaise with outside agencies and statutory bodies

Please refer to the job description in full, for further details and a summary of the main tasks associated with this role.

Professional Development

We value continuous professional development and reflective practice. As a Safeguarding Manager, you will have access to reflective supervision, peer learning opportunities, and the chance to contribute to policy development and influence safeguarding strategy at a senior level.

Qualifications and Experience

We particularly welcome applications from qualified social workers with experience in safeguarding leadership. The ideal candidate will have a relevant health/social care professional qualification (e.g., Social Work) and a proven track record in safeguarding practice.

In accordance with safer recruitment processes many of the roles we recruit for require successful candidates to undertake an appropriate criminal record background check. If an offer of work is accepted, YMCA Trinity Group will facilitate these checks on behalf of our staff and volunteers via the Disclosure and Barring Service.

Richmond Borough Mind is a vibrant local charity that has been supporting and providing services for adults affected by mental health problems and their carers for over 60 years. 

We are excited to be looking for a Young Adults Peer Support Worker. You will have your own lived experience of mental ill health and be able to use this experience as well as your professional skills and knowledge, to support others.

With the expansion of our work in this area we aim to reduce waiting times, reduce the number of people going into crisis, address inequalities and support transitions from youth to adult services. We will be offering holistic and personalised care and support to service users and carers.

This role will carry caseload and deliver a range of support and person-centred interventions to meet these needs, which could include group support, one-to-one interventions and signposting where specialist advice is needed. Referrals could be young adults, careleavers, people currently under adult mental health services, or carers supporting people in the community.

We are looking for individuals who are passionate about motivating and coaching individuals with mental health issues, and able to support people on their journey to recovery. As well as having an empathy with the core values of RB Mind, the successful applicants will have the skills to provide person-centred support, through one-to-one sessions and through facilitating groups. You will have an awareness of the boundaries we work within when supporting vulnerable adults. You should be enthusiastic and self-motivated, and must be able to work on your own initiative.

This is a partnership project with South West London St George’s Mental Health Trust (SWLStG), locally led by Richmond Borough Mind. There are further Peer Support Worker vacancies within Age UK, Richmond AID, and Crossroads Care requiring appropriate skills and experience. Partners will seek your permission to share your details if we have sufficient successful applications.

Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community.

Benefits of working for RB Mind: 

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full

year of service (up to a maximum of 30 days) [pro rata]. 

· Bonus 1 day of annual leave per year over the festive period

· Contributory Pension Scheme 

· Employee Assistance Programme (EAP) 

· Training and personal development opportunities 

· Staff away days and socials 

· Access to shared resources and training opportunities via Mind Federated Network.

The successful applicant will be required to have an Enhanced DBS check.

Package Description:

Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

We have a rewarding opportunity to for four Positive Behaviour Support Workers (PBS) to join our new and expanding service supporting children, young people with autism and learning disabilities. This role would be supporting families across Manchester. 

Working therapeutically within a person-centred PBS model the role will focus on enabling young people to access education, community activities and enabling families to have a better quality of life.  

The service is based in Wythenshawe, Manchester however you will work across Manchester supporting several families. 

Starting salary is £24,700 per annum (£12.67ph) based on working 37.5 hours per week.

Weekend shifts paid at 25% extra per hour

 As a specialist service there is a comprehensive package of training and support either internally within the Trust’s Learning & Development Team or externally with our professional partners (which include social services and CAHMS).

The role includes:

• Travelling throughout the Manchester local authority area, you will visit a variety of settings that meets the young person’s needs.  
• Provide a caring, safe, secure and accepting environment that meets the physical, health, social needs and rights of the young people.  
• Assist with the assessments of need and formulation of plans which includes working in partnership with other agencies.
• Maximise educational opportunities and achievements for the young people looked after within the unit by assisting in identifying, establishing, and supporting educational provision and contributing to educational reviews.
• Undertake individual work that is designed to meet the young person’s needs as identified within the care plan, enabling them to reach full their potential.  
• Under close supervision take responsibility for key working a case load of families.

What can you bring to the service 

We are looking for Positive Behaviour Support workers with strong values and an enthusiastic approach, to support young people and their families.

Do you have the skill set to support young people with a diagnosis of autism, supporting them within the community and achieving positive outcomes. Do you have the skills to support families with Positive Behaviour Support strategies within their family environment.

Are you able to work independently or as part of a team, maintaining and encouraging open and honest lines of communication?  Can you undertake the full range of tasks, in a well-planned way that respects and values children and their families? 

Benefits include:

• Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, an initial contribution of 4% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online.
• Access to our Employee Assistance Programme for you and adults at your home.

To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.

If this sounds like the place for you, and you think you have the relevant skills and experience we are looking for, apply now. If you have any questions relating to the role, please get in touch. We would love to hear from you!

This service is regulated by Ofsted therefore all employees must be over the age of 22 years at the time of joining the service.

We may remove this advert should we find the successful candidate prior to the closing date therefore early applications are encouraged.

We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK.

We are a Real Living Wage employer.

Together Trust has committed to paying all staff a significantly higher salaries than the government minimum wage. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.

"

Are you passionate about empowering people who’ve experienced homelessness? Do you thrive in dynamic environments where no two days are the same? Join Greater Together Manchester as our new Activities & Wellbeing Coordinator and be at the heart of change.

You’ll lead on our vibrant Lifeskills programme – a series of engaging, supportive sessions designed to boost wellbeing and independence for people who have experienced homelessness. From fitness to creativity, from practical skills to social connection, your job is to make every session meaningful and empowering.

You'll coordinate and deliver sessions, recruit and support volunteers, build partnerships, and keep things running smoothly behind the scenes. It’s a hands-on, people-focused role with real impact.

What We’re Looking For

• A confident communicator who can engage people from all walks of life

• A creative thinker with strong organisational and administrative skills

• Experience working with vulnerable groups or in homelessness services

• Comfortable using social media, Microsoft Office, and CRMs

• Someone who’s flexible, proactive, and passionate about social justice

• Access to a car and willingness to travel across Greater Manchester

At Greater Together Manchester, you’ll be part of a team that’s bold, supportive, and driven by purpose. We don’t just respond to poverty – we work to end it through community action, compassion, and collaboration.

This is National Lottery funded role in a growing charity representing children and young people affected by the neuropsychiatric conditions PANS and PANDAS. 

The purpose of this role is to work closely with our established Youth Board to ensure that the voices of young people affected by PANS and PANDAS are heard, valued, and reflected in our work.

The successful applicant will support the Youth Board in identifying, developing, and delivering one or more youth-led projects that align with their priorities and lived experiences. 

See the job description and the recruitment pack attached for more informaton.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Funded by the Department for Education, the National Peer Support Service for England is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and over two years of delivering a national service that has set up 145 new groups.

This role is community-based and focuses on engaging kinship carers, bringing them together to form peer support groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.

You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.

About you

We are seeking a dynamic person located in or close to Greater Manchester, and willing to travel into priority areas across the North West of England who possesses the drive, passion, and skills to: 

• Establish new peer support groups across a diverse range of communities 
• Supervise a small team of Peer Support Development Officers 
• Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives 
• Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
• Support the sustainability of existing Peer Support Groups, taking the lead from the Hub (our network support Team)
• Keep precise records to create reports, extract learning, and share key insights throughout Kinship, enabling the organisation to enhance our services and products continuously

In the role of Senior Peer Support Development Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers. 

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.

An essential requirement of the role is to be a driver with access to a vehicle for work purposes.

Essential requirements include:

• Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
• Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
• Experience developing peer support communities.
• Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.  
• Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection.  
• Evidence of delivering training/support to volunteers, 
• Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries.  
• Understanding of safeguarding particularly around vulnerable families.  

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Deborah Fox. Please include your notice period and earliest availability to start in your cover letter.

• Application deadline:      11.59pm, Thursday 26 June 2025
• First interview:                 We will hold ongoing online first-round interviews as we receive applications. Final interviews will be held face-to-face in Manchester on Thursday 3 July 2025

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

Our Charity

P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people.
We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support.

The Role 

Job Title: Service Manager 

Hours: 37.5 hours per week

Shift Pattern: Monday to Friday, 9:00am to 5:00pm

We are looking for a dedicated and experienced Service Manager to oversee our supported accommodation services for people experiencing homelessness. This is an exciting opportunity for a strong leader who is passionate about providing high-quality support to individuals with complex needs, including mental health challenges, substance misuse, and a history of offending.

As a Service Manager, you will be responsible for the day-to-day running of a Complex Needs and Emergency Accomodation provision, ensuring that people we work alongside receive person-centred, trauma-informed support in a safe and welcoming environment. You will lead and develop a team of support workers, providing guidance and motivation to ensure they can effectively support residents in working towards independence. A key part of the role will involve working in partnership with external agencies to ensure the people we support can access the services they need. You will also be responsible for monitoring performance, managing budgets, and ensuring compliance with safeguarding and regulatory standards.

We are looking for someone with experience managing homelessness or supported housing services, who has strong leadership skills and the ability to inspire and develop a team. The ideal candidate will have a deep understanding of trauma-informed and person-centred support and experience working with individuals facing homelessness, mental health challenges, and substance misuse. Strong communication skills and the ability to build partnerships with external agencies are essential, along with a sound knowledge of safeguarding, risk management, and housing-related support.

This is a rewarding role that offers the chance to make a real difference in people’s lives. We offer a supportive and inclusive work environment, ongoing training and development opportunities, and a competitive salary and benefits package. If you are a compassionate leader who is committed to supporting vulnerable individuals and driving positive change, we would love to hear from you.

What We Offer

In return we offer the chance to join an expanding, dynamic organisation, with excellent opportunities for personal and professional development. We also offer a great benefits package on completion of the probation review:

· 27 days annual leave per year, plus Bank Holidays

· Pension Scheme

· Paycare Employee Assistance Programme

· Excellent Training Opportunities

· Flexible Working Options Available

Please note P3 reserve the right to close this advert earlier than the stated closing date.

The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

P3 have committed to achieving ‘Net Zero’ Carbon emissions by 2050. Click here to read our Carbon Reduction Plan.

In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.

Brunswick Centre’s teams are an ambitious and driven bunch, with a passion for combatting stigma and making sure everyone has the tools they need to live a healthy and fulfilling life free of stigma.

The Care Navigation and Case Worker Lead is integral to this aim and is key to improving the health and wellbeing of the communities we serve ensuing they receive the appropriate services at the right time.

Working with a multi-disciplinary team, the postholder will be experienced in person-centred casework, ensuring we deliver high quality, outcome focused services, projects and interventions to service users on a one-to-one, group and community basis.

Previous experience of HIV services is not essential as on-the-job training and education will be provided. However, the postholder must share Brunswick Centre’s values and a willingness to learn.

The Brunswick Centre aims to be representative of the communities we serve and, as such, we would especially welcome applications from women, those from Black, Asian & Minority Ethnic communities, those with a disability, those with lived experience of the issues we work with and those who identify as a gender other than that they were assigned at birth (including non-binary and gender-fluid).

Safeguarding underpins our approach to delivering services, working with service users and the recruitment of staff, sessional workers and volunteers. As such, applicants need to show and demonstrate their commitment to safeguarding children, young people and adults at risk. In addition, applicants will need to demonstrate their:

• Commitment to equal opportunities and anti-discriminatory practice
• Commitment to confidentiality, information governance and data protection
• Organisational and team working skills

Why you’d work for us…

• So you can use your skills and passion to influence change and improve outcomes for some of the most stigmatised and marginalised people in Calderdale
• Gain experience, build your transferable skills and learn new ones
• Be part of an amazing, committed team challenging stigma, bias, and inequalities

What you’d get from us…

• Job security
• An organisation with over 30 years of experience in the community
• Training and development opportunities
• A generous annual leave entitlement, 31 day per year plus bank holidays
• 6% pension contribution
• Life Assurance at three-times salary rate
• An employee health plan, helping with the costs of dental, optical treatments etc
• Access to staff counselling
• Perkbox Employee Benefits - 1000+ deals and discounts
• Travel expenses
• Flexible and hybrid working
• Earn between £25,991 – 27,290.55 per annum

We have an exciting opportunity for two Triage and Early Interventions Officers to join the Staffordshire Victim Gateway team, working 37.5 hours a week.

We are looking for driven individuals, able to deliver a fast-paced and high quality service to victims of crime. The role will be responsible for the 'front door' of the service; with immediate need, risk assessment and safeguarding at the forefront of every contact. You will answer the public helpline and assess needs, enabling onward referred to specialist services, where necessary.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is based in our Stoke office. You will be working on a rota basis alongside a small team of TEIOs.

You will be:

• Responsible for answering the public helpline
• Responsible for initial contact, needs and risk assessment
• Ensure safeguarding referrals and access to emergency/crisis services

You will need:

• Empathy and compassion; a trauma informed approach
• Personal resilience
• Excellent organisational skills

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Do you want to work for an award winning charity? One that values its colleagues and clients alike? Do you want to have an impact and make a real difference to young people who need a fresh start? Do you have tenacity, resilience and strength of character to guide and advocate for young people?

BACKUP North West delivers support and housing services for homeless and vulnerable young people in Bolton. If you have great written and verbal communication skills, are committed to improving the lives of young people, are motivated and resilient, we need you! Due to growth we are looking for several new colleagues to work in front line service delivery roles across our supported housing provision. Your primary role will be to enable young people to achieve their potential, be safe and secure and move out of (literally) homeless services.

(We are Ofsted registered)

To join us, you will have to demonstrate a commitment to the ethos and values of the charity, be a positive role model for young people and colleagues and be person-centred.

Excellent people skills are a must. We are an Investors in People GOLD employer.