Social work jobs

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £31,830 - £35,280 per annum if based in London. £29,175 - £32,625 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.

Application deadline: 12 noon, Monday 10th November 2025

The application for this role will consist of a written application; a telephone interview; and an Assessment Centre (via Zoom).

Assessment Centres will take place week commencing 1st December and will consist of an interview and a task relating to the role.

About upReach 

Do you think that your socio-economic background should determine your career prospects?

upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2. 

We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment. 

To find out more about our work, visit our website and read our Annual Report, and Impact Report. 

ROLE SUMMARY

This role will be pivotal in devising, executing, and evaluating impactful marketing and communication strategies that resonate with key audiences and advance upReach's mission of transforming social mobility in the UK. The successful candidate will split their time between PR and external affairs (50%) and marketing campaign development and delivery (50%), with flexibility to adjust based on organisational priorities.

Reporting to the Senior Marketing and Communications Manager, and closely collaborating with the Junior Marketing and Communications Manager on specific projects, focussed on increasing press coverage, creating compelling marketing materials, and delivering impactful campaigns. You will work closely with the wider team to ensure all communications align with upReach’s brand, with the ultimate aim of championing upReach's mission to transform social mobility in the UK. You will also support upReach in fulfilling our 2024-27 strategic objectives.

CORE RESPONSIBILITIES

PR, External Affairs & Policy:

• PR Strategy: Contribute to the development and implementation of a PR strategy to raise awareness of upReach and the cause of social mobility, secure new partners/funders, and attract student applicants. 

• Media Content: Create press releases, opinion pieces, blogs and research that reflect the charity’s policy positions on key social mobility issues, and keep upReach website up to date with the latest coverage and articles. 

• Impact Monitoring: Track and quality score incoming press coverage to analyse performance and adjust strategies based on incoming insights, pro-actively securing additional backlinks.

• External Stakeholder Management: Help respond to incoming media inquiries, ensuring timely responses and distribution of materials. Cultivate relationships with journalists, media outlets, influencers, other social mobility organisations, and other key stakeholders to expand upReach’s visibility, updating the CRM and journalist database accordingly.

• Media, Policy and Research Monitoring: Track and respond to relevant social mobility and education-related policy changes in the UK, ensuring upReach has an active voice in these discussions where appropriate and disseminating key updates to the wider team. 

• Award Submissions: Support the identification and submission of high-quality award entries to build upReach’s profile across key target sectors.

• Crisis Communications: Support in the preparation of responses to any external inquiries or crises, ensuring upReach’s reputation is protected.

• Patron and Ambassador Research: Assist in the research of potential high-profile ambassadors for upReach, ensuring they align with our mission and values.

Marketing Campaigns:

• Student Attraction: Support the delivery of upReach’s student attraction strategy to raise awareness of upReach amongst eligible undergraduate students.

• Campaign Support: Assist in the planning and execution of multi-channel marketing campaigns that drive engagement with beneficiaries, partners, donors, and funders.

• Content Creation: Work closely with the marketing team to produce compelling digital and print content, including case studies, social media posts/templates, blogs, email campaigns, videos and more.

• Brand Consistency: Assist in reviewing external-facing materials to ensure they align with upReach’s brand guidelines, tone of voice, and key messages. Act in a consulting role to support the successful delivery of Associate-focussed communications. 

• Marketing Asset Management: Maintain a comprehensive inventory of marketing materials, ensuring resources remain up-to-date and relevant, while monitoring distribution amongst the team.

• Monitoring and Evaluation: Assist in reporting on the success of campaigns using tools like Google Analytics and social media insights.

• Collaborative Marketing: Collaborate with other charities, higher education institutions, and student societies, to develop co-marketing opportunities that expand programme reach among target student audiences.

Other responsibilities:

• Manage the External Affairs rotation to help one member of the Future Charity Leaders Programme (FCLP), upReach’s internal graduate scheme, to learn more about this area of the charity.

• Continue to develop skills, knowledge and best practice that will enable you to excel in the role, including training on pitching to the media, crafting compelling content and building press relationships.

• Undertake other marketing, communications or administrative tasks that are required within this role.

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit. 

SKILLS AND EXPERIENCE

We are looking for someone who is passionate about social mobility and believe that background should not be a barrier to graduate employment. 

To be successful, you would ideally have experience in marketing and communications, particularly in executing PR and policy strategies, facilitating media relations and/or running successful communications campaigns. While not required, experience within a charity, social impact or education-focused organisation would also be highly beneficial for this role.

Required skills:

• Written Communication: Ability to write in a clear and persuasive way that breaks down complex issues into digestible content (e.g. press releases, social media posts and newsletters). Excellent verbal communication for networking, media relations, and public speaking.

• Creativity and Storytelling: Strong creative flair to develop engaging content and narrative that resonate with different audiences across digital and traditional platforms.

• Media Knowledge: Good understanding of the media landscape, with experience in managing media contacts, securing coverage, and building relationships with the press.

• Attention-to-Detail: Strong eye for detail, including excellent proofreading and editing skills, to ensure high-quality, error-free content.

• Brand Awareness: Understanding of how to promote and protect upReach’s brand reputation and the importance of maintaining brand-compliant messaging across all platforms.

• Project Management: Strong organisational and project management skills, with experience handling multiple tasks and deadlines simultaneously. Ability to quickly adapt to changing situations, including responding to media inquiries or handling unexpected challenges.

• Pro-activity: A proactive attitude and an ability to suggest, research and implement new ideas to achieve our organisational objectives. 

Desirable (Not Required) Experience:

• Hands-on experience with some or all of the following tools/software:

  • G-suite

  • Zoom

  • Canva or similar design software.

  • Mailchimp or similar email marketing software.

  • Website content management systems (CMS).

  • Bigin, Zoho or similar customer relationship management tools (CRMs).

  • Trello

• Knowledge of GDPR compliance.

• Knowledge of regulations around charity communications, including compliance with data protection laws and ethical storytelling.

COMPETENCIES

In general, Senior Officer level involves you demonstrating more leadership capabilities than in an entry-level position. This includes having ownership of a new area (press/PR), and demonstrating an ability to informally lead and have positive influence on the wider team. We will be looking for you to demonstrate that you can plan ahead, proactively anticipate upcoming projects or risks, and problem solve independently.

Please see below a summary of the key competencies required for this role:

• Motivation (2) - Shows self-motivation to increase upReach’s impact, and develops an understanding of team strengths in order to provide support to the wider team where needed.

• Leadership (2) - Takes responsibility for leading on set projects, creating a supportive environment for any others’ working on the project, and inspiring the wider team by keeping them informed on progress.

• Continuous improvement (2) - Pursues this continuously, focusing on developing specific skills needed in your own role, actively implementing any learnings from training, and measuring your own performance.

• Planning and organising (2) - Organising own work effectively, including scheduling, prioritising, setting and communicating realistic timeframes, and negotiating successfully when faced with multiple requests / working on collaborative tasks.

• Problem solving & decision making (2) - Being the key problem solver within area of responsibility, using experience to analyse problems from different angles, including getting input from others, asking questions and using data before making decisions

• Innovative (2) - Proactively suggestions to improve team’s current working methods, applying own knowledge and expertise to solutions

• Management (2) (rotations)- Able to give clear instruction and lets people know what’s expected of them in collaborative work or in area of leadership, and able to manage partnerships / external relationships effectively

• Commitment to social mobility (2) - Has developed an advanced understanding of social mobility and complex concepts within the field, and can articulate upReach’s role within this to external stakeholders

• Communication (3) - Express ideas effectively and sensitively, confidently handling challenging conversations, and leading meetings and sessions where appropriate.

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Voluntary leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on Monday 10th November at 12:00 noon.

Equal Opportunities

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Thus, we encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities, those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Location: Reading, Hybrid (once a week)
Hours: 30 hours per week (0.8 FTE) 
Salary: £23,165.81 (pro rata)
Contract Type: Permanent 

Make-A-Wish UK is looking for a passionate and organised People & Engagement Coordinator to help shape a magical, inclusive, and inspiring workplace culture. You will be the first point of contact to support recruitment, onboarding, internal communications, and engagement initiatives, working closely with the People Team and line managers.

This is a varied and rewarding role where you can take ownership of key activities across the employee lifecycle, contribute to policy development, and help embed our values and behaviours across the organisation. If you are proactive, people-focused, and excited to make a difference in a values-led charity, we would love to hear from you!

Core Purpose
As the People & Engagement Coordinator, you will play a key role in shaping and supporting Make-A-Wish UK's workplace culture. Working closely with the People Team and line managers, you will help create a magical, inclusive, and inspiring environment where employees feel empowered to do their best for wish children, volunteers, and supporters.

You will take ownership of key activities across the employee lifecycle from recruitment and onboarding to engagement and internal communications, while also supporting broader HR operations, policy development, and value led initiatives. Through your work, you will contribute directly to the delivery of Goal 3 of Make-A-Wish UK's strategy, helping embed our values and behaviours to strengthen our organisational culture.

To be successful in this role you will need:
Essential 
•  A CIPD Level 3 qualification or equivalent HR certification.
•  A minimum of 2 years’ experience working in a People/HR function.
•  A basic understanding of UK employment law, GDPR, and safeguarding practices.
•  Experience using HR systems (e.g. Hi Bob or similar) and general IT platforms (e.g. Microsoft Office).
•  Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
•  Clear and professional written and verbal communication skills.
•  Experience supporting internal communications or coordinating team events.
•  Familiarity with employee engagement tools (e.g. Culture Amp, Survey Monkey, Microsoft Forms).
•  Ability to handle confidential information with discretion and professionalism.
•  A proactive approach to work, with the ability to work independently and as part of a team.
•  A genuine interest in contributing to a positive, inclusive, and engaging workplace culture.
•  Confidence in coordinating organisation-wide events or supporting cross-functional initiatives. 
•  Experience managing multiple recruitment campaigns or supporting hiring across different departments.
•  Ability to work flexibly and support cross-team collaboration when needed.
 

General Duties

• Act as the first point of contact for general People queries, responding to emails and direct messages in line with SLA’s with advice aligned to employment legislation and internal policies.
• Participate in organisational meetings and contribute to cross-functional collaboration.
• Support wider organisational initiatives, including answering phones and assisting other teams as needed.
• Undertake any other duties reasonably expected at this level.
• Contribute to and engage with People Team meetings to ensure smooth communication within the team.

Internal Policies

• Maintain up-to-date knowledge of Make-A-Wish UK’s internal policies, including conduct, leave, wellbeing, and performance.
• Assist the Head of People and People Business Partner in reviewing and updating policies.
• Ensure consistent application of policies across the organisation, escalating complex queries appropriately.

Human Resources Information System

• Maintain and update the HRIS (Hi Bob) and personnel files in compliance with GDPR and Right to Work legislation.
• Accurately process leave and absence records, collecting relevant documentation such as fit notes.
• Generate reports for the People Team and SLT as required.
• Support monthly payroll updates and documentation.
• Answer any system-based queries that employees have or escalate where appropriate.

 
MAW Values and Behaviours

• Challenge behaviours that do not align with Make-A-Wish values and behaviour framework.
• Actively promote and role-model MAW values and behaviours.
• Support initiatives that embed values and drive cultural change.

 
Employee Lifecycle

• Own onboarding and offboarding processes including DBS checks, IT setup, and referencing.
• Ensure timely delivery of birthday and work anniversary gifts.
• Draft and send people-related letters including those for ER cases.
• Support with adding new occupational health referrals to the provider
• Update all inhouse trackers daily to ensure they are always up to date. 

 
Internal Engagement & Communications

• Plan and deliver internal events focused on wellbeing, EDI, learning & development, and social engagement.
• Contribute to the bi-weekly employee newsletter and other internal communications.
• Maintain and promote resources and platforms supporting employee wellbeing and learning.
• Support engagement surveys and feedback initiatives.
• Lead logistics and planning for internal events such as town halls, symposiums, and team socials.
• Collaborate with teams to ensure events reflect organisational values and strategic goals.
• Manage event calendars and communications to maximise engagement.
• Ensure letters sent to the Hub are dealt with in a timely manner and filled appropriately.

Payroll 

• Assist the People Business Partner in ensuring accurate documentation for payroll changes are submitted and tracked each month.
• Produce Letters for key payroll changes on an organisation level as well as confirmations for matters that affect payroll such as parental leave etc.

 
Recruitment

• Lead end-to-end recruitment campaigns, including posting roles, liaising with managers, and coordinating interviews.
• Take ownership on recruitment campaigns and ensure that managers follow the correct processes consistently.
• Provide managers with recruitment documentation and guidance aligned with best practices.
• Communicate outcomes to candidates promptly and professionally.
• Ensure all recruitment documentation is complete and stored appropriately.
• Respond to queries from the jobs inbox related to recruitment campaigns.

About us

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood. 

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

Job Title:Kent Infant Feeding Project Coordinator

Contract/Job type: Fixed term to 1st January 2029

Contract Type: Full time

Hours per week: 35 hours per week

Location: Home based with travel around the Kent region

Salary:£24,500 FTE

Closing date: Sunday 9th November 2025

Interview date:                               Interviews will be conducted week commencing 17th November 2025

About the role

Join our passionate team and contribute to the meaningful work that transforms the love of parents and families. The Kent Infant Feeding Project Coordinator role is vital in the delivery of community Infant Feeding Peer Support within the region. Offering support to the infant feeding peer supporters and project team, ensuring the service runs efficiently and effectively and leading on the delivery of the post discharge contacts to families within Kent.

Your role will include: 

· Extensively advertise service and recruit volunteering opportunities using a variety of platforms including social media and locally.

· Provide clear guidance and information to potential volunteers on the roles, responsibilities and training requirements. 

· Have a good understanding of each of the regions within the projects the community groups and the hospitals in which our staff and volunteers offer support. 

· Collate and enter all information as and when necessary, into the Kent Infant Feeding database to ensure service users are registered on the system and touch points with the service users are logged. 

· Attend meetings relevant to safeguarding duties to ensure effective and informed practice, responding to and supporting safeguarding concerns. To work on safeguarding cases as and when required.  

About you

· Have a passion for breastfeeding and ensuring every family in Kent has accessible support.

· Working with families from diverse backgrounds.

· Good interpersonal skills with the ability to create rapport with a range of people.

· Experience of data collection and performing accurate data entry

· Have knowledge of the local perinatal services and communities within the Kent area.

Our Benefits – What we offer you

We value our team and offer fantastic benefits to support your well-being and professional growth:

· 30 days annual leave (excluding Bank Holidays)

· Pension matched up to 5%

· Flexible working options to suite your lifestyle

· Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more

· Cycle to work scheme to support sustainable commuting

· Life Assurance for peace of mind

· Free eye test for all staff, with further discounts

· Blue Light discount card

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you.  Ready to make a difference? Apply now and be part of something truly special!

How to apply

Visit our website for details on how to apply

Digital Marketing Assistant

We have an excellent opportunity for a proactive and flexible team player with outstanding interpersonal skills to join the busy Digital Team as a Digital Marketing Assistant.

Position: Digital Marketing Assistant

Location: Devon/Hybrid (onsite attendance currently anticipated to be at least 2 days a month)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday.

Salary: £26,000 per annum

Contract: Permanent

Closing Date: Sunday 19 October 2025. However, we reserve the right to close this role early if a suitable candidate is found.

About the Role

As Digital Marketing Assistant, you will support the Digital Marketing and wider Digital teams in their day-to-day delivery of the digital marketing strategy across owned, paid and earned channels. You will work closely with the Social Media, Content and Fundraising Coordinators on content generation for our digital marketing channels, focusing on appealing to our target audiences and current supporters in a positive and engaging way.

Your principal duties and responsibilities will include

• Assisting with the generation of content for the Sanctuary’s digital marketing channels.
• Writing and editing social media copy for all departments.
• Creating digital content in its various forms including video and images, using photo and video editing software as required.
• Monitoring incoming social media activity including comments and direct messages, liaising with colleagues from across the organisation to provide answers to often complex questions and engaging in a timely and appropriate manner where required.
• Assisting with the delivery of fundraising and commercial activities to maximise the charity’s digital income generation and supporter stewardship opportunities.
• Helping to research and introduce new and effective digital trends to ensure the charity is using digital marketing channels in the most engaging way.
• Assisting the Digital team in monitoring and reporting on social media activity using analytical tools.

The working pattern for this role will be hybrid working, which combine onsite and home working under the guiding principles for such roles, with onsite attendance currently anticipated to be at least 2 days a month. 

Candidates must be able to travel to Sidmouth for onsite attendance.

About You

You will have experience of creating engaging content for social media channels, social media community management and reporting.

You will also have:

• An excellent standard of written English and communication skills, including copywriting for different audiences.
• A good base knowledge of digital marketing and fundraising.
• Adept at using photo and video editing software, ideally the Adobe suite.
• Able to multi-task and maintain a high level of accuracy and attention to detail whilst working with a number of conflicting demands and deadlines.
• Strong I.T. skills (proficient in Word, Outlook and Excel).
• Demonstrable customer service skills (including successful experience of dealing with enquiries and complaints from members of the public).
• UK, full valid Driver’s licence.

As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.

Benefits include:

• Competitive pension.
• Life assurance
• Healthshield.
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Digital Marketing Assistant, Digital Marketing Officer, Digital Marketing and Communications Assistant, Digital Marketing Executive, Marketing Officer, Marketing Executive. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Overview

At Change Grow Live, our dedication to making a positive impact in the lives of our Service Users is unwavering. We provide support, respect, and a safe environment, tailoring our approach to each individual's needs to discover the best treatment and care options.

Guided by our core values of being open, compassionate, and bold, our diverse team embodies these principles daily. We strive to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest.

Embark on a Journey as an IPS Employment Specialist at Change Grow Live

We are excited to welcome an enthusiastic individual to join our Birmingham services as an Individual Placement Support (IPS) Employment Specialist. In this role, you'll manage a small caseload of clients currently accessing structured treatment for drug and/or alcohol use, guiding and supporting them to secure meaningful employment. As part of a community-based drug and alcohol treatment service, you'll build and nurture positive relationships within the community.

Change Grow Live is a charity dedicated to the belief that we can make a difference in our Service Users' lives. We offer support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and support options.

Where: Birmingham

Hours: Full Time, 37.5 hours per week

Full Time Salary: £29,529.80 - £32,002.35 Dependent on experience, pro rata for part time hours

Contract Type: Permanent

Responsibilities

Roles and Responsibilities:

You'll undergo comprehensive IPS training under our national lead and manage a caseload of service users motivated to seek paid work within structured treatment. Employment Specialists play a crucial role in service integration, promoting IPS, and nurturing relationships with treatment service staff.

• Managing a small caseload, undergoing structured substance use treatment, facilitating their motivation for work.
• Implementing the Individual Placement and Support (IPS) methodology, providing necessary training.
• Engaging clients to identify work skills, goals, and aspirations, and developing tailored job search plans.
• Assisting with job search, CV creation, applications, interviews, and career development, including targeted employer interactions.
• Creating In-Work Support Plans to address work-related client needs, including benefits and health-related advice for employment sustainability.
• Participating in weekly clinical team meetings, fostering relationships, and encouraging client referrals to the IPS service.
• Curating job opportunities through customised searches and employer liaison to secure both advertised and hidden job placements.
• Offering ongoing support, effective monitoring, and guidance post-employment to ensure job sustainability.

About You:

For success in this role, you should possess:

• Prior employment placement experience.
• Experience or understanding of working with individuals needing substance use support or similar client groups.
• Excellent motivational, communication, and attentive listening skills. 
• Outstanding interpersonal abilities with a knack for building rapport. 
• Non-judgmental, trustworthy, and empathetic approach toward mental health support needs.

What We Offer You:

• 25 days holiday (+ bank holidays), increasing annually for first 5 years. (pro rata).
• Paid ‘Wellness’ hour each week, ‘Wellness’ hub, and Employee Assist Programme
• Contributory pension scheme
• Great benefits incl. discounts for shopping, cinema, holidays, etc.
• A supportive team passionate about their work
• Training, career development & progression opportunities
• Refer a friend scheme for successful candidates

If you're excited about this opportunity, apply now and be part of our transformative journey at Change Grow Live.

Join us in making a positive difference in people's lives.

Please review the attached Job Description and Role Specifics for a detailed outline of responsibilities and Person Specification.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 25 to 28 (£29,529.80 - £32,002.35)

Interview Date

3/11/2025

Closing Date

20/10/2025

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Hybrid with regular travel across Scotland, Northern Ireland and occasionally beyond.

Status:       Permanent

Salary:       Band 8b, £65,241 - £75,441, per annum, dependent on experience, plus 5% Scotland Fringe Allowance (if based in Scotland)

Hours:       Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.

________________________________________________________________________________

About Us:

Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.

About the role:

To provide the highest quality strategic and operational leadership of Combat Stress in Scotland and Northern Ireland. The post holder will be the senior manager responsible for representing and promoting Combat Stress across both regions, building positive and productive relationships with statutory and third sector colleagues.

The Head of Services will be an experienced and forward thinking registered health or social care professional providing inclusive, compassionate and inspirational leadership.

The role will be accountable for:
• Supporting strategic alignment with all national initiatives.
• Meeting and ideally exceeding requirements of each Regulatory Body.
• Ensuring the highest quality performance in all areas of service activity.
• Nurturing a culture of continuous improvement, active learning and development.
• Informing and improving collaborative service design and delivery.
• Ensuring high levels of co-production.

The successful candidate will hold a current healthcare professional registration with the NMC, HCPC, SWE or GMC. You will be expected to have significant and recent experience of the core elements of management practice, including:
• budget management.
• recruitment and retention.
• performance and quality improvement.
• line management and supervision of staff.

You will of course continue to be responsible for ensuring these aspects are of the highest quality when delivered by others.

This role is subject to a PVG/Access NI check.

As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing  to take up the offer to be fully vaccinated against Covid-19

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

Benefits:

•          30 days annual leave plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.

•       Competitive stakeholder pension scheme - contributions matched up to 11% of salary

•       Discount shopping vouchers

•       Access to the Employee Assistance Programme

•          Flexible working

•          Access to Blue Light Card scheme

•          Death in Service Scheme

Plus many more.

AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.

Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown.  Most of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.

AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands of this growth, we are looking for exceptional candidates to join our team in a highly rewarding opportunity. Although home based, some travel will be required - frequency will be commensurate to the role. We welcome applications from candidates with experience of domestic abuse.  We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.

Our Specialist Advocates support families impacted by fatal domestic abuse through provision of lay advocacy, for and on behalf of, families with a range of statutory service providers (e.g. those conducting reviews and inquiries, social services, police, housing) and work to build good relations between all parties.  To ensure that families get the support they need, you will use AAFDA’s Home Office endorsed seven-step approach to working with individuals and families, to ensure that they receive the best possible support and advocacy to restore dignity and relief for families and to help them cope and recover. Through trauma-informed approaches, you will:

listen to families and advocate for them in a complex system that too often treats them as passive participants and overlooks the value of their insight.
provide information, support, guidance, advice and advocacy on Domestic Homicide Reviews, Mental Health Reviews, Inquests, Independent Office of Police Conduct inquiries and other types of inquiries.
manage families’ expectations of the legal and procedural processes facing them by supporting families in meetings with agencies such as health, police and local authorities.
give families practical help on a wide range of issues - including help with letter writing or advocating with employers and local authorities on the families’ behalf.
Support AAFDA in our bringing families together in AAFDA’s peer support events, such as the Hear Our Voice weekend and the on-line peer support Zoom sessions, where families can speak with others to share their experiences and stories. This will involve occasional evening work.

In return for joining us, we will offer you:

25 days annual leave per annum, plus bank holidays
Excellent development and training opportunities
Pension Scheme
Healthcare Scheme
Employee Assist Scheme

Application Instructions

To apply for this role, please submit a supporting statement, outlining how you meet the person specification, along with your CV.

Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.

Overview

Are you ready to lead with purpose and make a real impact in young people’s lives?

At Change Grow Live, we believe in being open, compassionate, and bold — and we’re looking for a dynamic Team Leader to bring those values to life in our Children & Families Team. The post holder will be responsible for the operational management of the services ‘Hidden Harm’ team who support children and young people affected by parental substance misuse.

You’ll be at the heart of shaping a responsive, innovative service across Hertfordshire, empowering young people and their families to overcome challenges and thrive. This is your chance to lead a passionate team, drive service excellence, and help build brighter futures.

We are looking for a confident leader with experience in children’s services or substance misuse apply now and help us shape a future where every young person feels supported, safe, and heard.

Where: Hertfordshire

When: We're looking for the right person to join our team on a fixed term contract until the end of March 2027

Hours: 22.5 per week

Salary: £35,220.59 - £37,184.91 + Outer Fringe allowance £694.25 (Pro-Rata)

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

Responsibilities

About the role: 

• Under the supervision of CGL’s Cluster Manager, you will lead the delivery of services that empower Children, Young People, and their Families to overcome issues around substance misuse.
• The post holder will provide line management to practitioners within the service and will be responsible for the operational management and strategic development of the service.
• They will always maintain high professional standards and ensure a Young Person focused approach in all aspects of delivery with the aim of reducing harm and promoting resilience.
• They will lead by example in creating a professional and young persons focused team culture focused on excellent service delivery.
• The post holder will ensure a positive learning environment where integrity and professionalism are paramount, whilst empowering staff to ensure all attempts at positive outcomes are achieved for those using the service.
• You will support the Cluster Manager in the continual development and improvement of service delivery.
• You will develop and maintain excellent working relationships with partners both internally within the service and externally within a wider partnership.
• The Post Holder must have a valid UK Driving License and access to a car in order to work flexibly at various operational sites as required.

About you: 

• Experience of working with children and young people experiencing difficulties around Substance misuse.
• Knowledge of the issues facing children, young people and their families affected by substance misuse.
• Excellent knowledge of drugs and alcohol and their effects.
• Line management experience including the delivery of reflective practice.
• The ability to lead, empower and motivate a team.
• Excellent knowledge of safeguarding policies and practices relating to children and young people and experience of embedding these operationally.
• The ability to foster new partnerships and to maintain positive relationships with partner agencies.
• Knowledge of a range of psychosocial and evidence-based interventions around substance misuse.
• Knowledge and understanding around the ‘Hidden Harm’ agenda.
• Knowledge and experience of community-based support/outreach practices.
• Ability to ensure all record keeping, outcome monitoring and data collection is maintained effectively.
• Communicate confidently and effectively, verbally and in writing.
• Respond flexibly to the demands of the post.
• The ability to keep calm under pressure.
• Show commitment to facilitating positive outcomes for young people and their families.

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 31 to 33 (£35,220.59 - £37,184.90)

ILW / OLW /Fringe

Outer Fringe (£694.25)

Closing Date

28/10/2025

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and support all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.

This exciting post will be working with children who have experienced or been affected by domestic abuse and sexual violence. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, whilst working proactively with other professionals, with an emphasis on early intervention and awareness raising.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables. 

This role may include evening and weekend work when required. 

Key Responsibilities 

• Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies and group work.

• Plan, recruit and deliver group work interventions for children and young people alongside colleagues. 

• Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating. 

• Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk. 

• Proactively engage with children and young people affected by DA/SV by providing therapeutic sessions tailed to their needs in where they are in their recovery journey. 

• Risk assess and follow FearFree safety procedures to ensure personal safety and that of service users and other staff at all times. 

• Actively support carers and parents in how to support their CYP affected by trauma. This may include working together to ensure the child is support at every stage in their recovery journey. 

• Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding. 

• Provide child-centred, trauma responsive support to all your cases taking in considering different learning needs, to empower the young person to make informed choices. 

• Enable service users to participate in the design, delivery and evaluation of services. 

• Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things. 

• Act as duty officer, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota.

• Work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse and sexual violence, in order to reduce the risk for service users and their families.

• Be proactive with your line manager to carry out periodic case reviews. 

• Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all. 

General 

• Live and embody the FearFree values.

• To promote the service to external agencies where applicable.   

• Give information and support to service users regarding their other needs and refer them to other support services as required.

• Ensure our service is widely accessible – adapting practice as required to suit individuals.

• Work across a large geographical area to ensure locality is not a barrier to accessing services. 

• Deliver training and information sessions to promote our service, and increase awareness and understanding of domestic abuse, sexual violence and stalking for victims and those who harm. 

• Have a responsibility around safeguarding of both adults and children, maintaining knowledge of appropriate policies and procedures and integrated working. 

• Support other agencies in the identification and referral of domestic abuse, sexual violence and stalking issues via promotion of service and institutional advocacy. 

• Ensure all referrals are clearly logged on our database and all case records are kept fully updated, according to FearFree policies and procedures. 

• Engage with case management supervision, reflective practice and clinical supervision as required, taking an active role in managing own wellbeing and supporting the wellbeing of your colleagues. 

• Support colleagues in all services across FearFree as required. 

• Support the sustainability of the organisation by participating in fundraising activities and sharing ideas and contacts for income generation 

• To engage in and contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness. 

• Undertake all statutory and mandatory training, as required by the organisation.

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation

• Understanding of risk and risk management

• Understanding safeguarding adults and children processes and legal requirements

• To work autonomously in a fast-paced environment and under pressure

• Oversee re-admitters and clients being discharged on a weekly basis

• Responsible lead for allocated site, attend and lead discussions with MDT teams

• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns

• To facilitate daily briefings with team to ensure continuity and safety

• Understanding of safety planning and de-escalation

• Monitoring and management of team training, absence and wellbeing

• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans

• Promoting people’ rights and responsibilities

• Conduct monthly supervisions and annual appraisals of supervisees

• Work and manage the team in-line with targets and KPI’s, ensuring that outcomes, outputs and impact are recorded

• Listening to clients and encouraging positive steps towards self-management of crisis and recovery, providing advice, information, practical and emotional support to clients

• To attend all mandatory training including safeguarding and GDPR and actively embrace own CPD

• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc

• Maintain and ensure team compliance of accurate records, detailing interventions

• Abide by supporting governance such as Mind Policy and Proceedures, Understanding CQC standards and NICE guidelines around mental health

• Providing administrative support to the team

• Overseeing and provide shadowing to new staff members and volunteers

• Attend reflective practice, peer supervision and line management supervision

• Create and maintain good working relationships with partner agencies

• Provide guidance to support workers and volunteers

• To work with service managers and assist with reporting and monitoring

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis

• Experience of line management within a mental health setting

• Experience of de-escalation

• Experience of managing challenging behaviour and dealing with clients with complex needs

• Evidence of continual professional development

• Understanding of the Recovery Model in mental health

• Understanding of the principles of trauma informed care

• Understanding of suicide prevention and safety planning

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

• Understanding of how to report and mitigate risks

• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing

• Understanding of relevant legislation and policies

• Understanding safeguarding adults and children processes and legal requirements

• Awareness of issues in mental health service provision

• A good understanding of mental health conditions

• Experience of working with vulnerable individuals

• Creative and flexible approach to working with individuals

• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

• Ability to prioritise and manage workload

• Ability to involve clients and carers in all aspects of work

• Empathy and non-judgemental approach

• Good communication skills

• Capacity to work within an agreed shift pattern

• Experience of delivering information and advice (housing, benefits, debt etc)

• Experience of non-clinical, therapeutic interventions like psychoeducation

• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports

• Understanding of different databases such as Views, Salesforce and NHS

• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.

• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites

At Fear Free, we take pride in delivering exceptional services across the Southwest region, and we are excited to announce that we are launching a new team delivering sexual violence therapeutic support across Wiltshire and Swindon. Part of a diverse team of professionals supporting adult and child victims of sexual violence, you will play an integral role in providing one-to-one and group support for adult survivors. 

The Independent Sexual Violence Advisor (ISVA) will work within a multi-agency system to provide a proactive, person-centred independent service for adult and children who are victims of sexual violence, empowering choice through informed decision making. Key elements of the role include: 

• Risk assessing and helping to keep service users safe (safety planning). 

• Working with primary and secondary schools within Wiltshire to provide support and guidance on how to support children affected by sexual violence or abuse 

• Providing informal education in assemblies and schools around consent and healthy relationships around Wiltshire

• Provision of 1-1  psychoeducational support sessions, with a focus on safety and stabilisation. 

• Enabling victims to access statutory and other services. 

This ISVA role requires the building of effective relationships with other agencies especially educational settings within Wiltshire that may support victims of sexual violence, developing referral pathways and creating outward facing information resources and campaigns to raise awareness and build confidence in reporting sexual violence. 

The ISVA will be required to work to the Quality Standards for services supporting victims/survivors of sexual violence. 

This fixed term role for 12 months will be based in our Trowbridge office, with expectation of paid travel across the area. Fear Free supports staff to work flexibly and we operate hybrid working (working both remotely and in the offices). 

Key Responsibilities 

• To provide a person centred, client focused, independent service, distinct from the role of a crisis worker or counsellor, primarily for the benefit of the victims of sexual abuse. 

• To work with family members and supporters of victims to provide information and support where appropriate and required. 

• To work within educational settings like primary and secondary schools in Wiltshire to ensure there is support for DSLs who support students who have been victims of sexual abuse. 

• To deliver educational sessions in school assemblies and classes around consent and healthy relationships. 

• To be point of contact for schools in Wiltshire for advice and guidance. 

• To work with victims who have chosen to report their abuse and those who have not and provide a victim led service to all service users, empowering choice through informed decision making. 

• To complete a support needs analysis, including risk assessments, in relation to support and counselling services and create an individualised safety plan for each client. 

• To provide specialist psychoeducational support, focusing on safety and stabilisation, to support victims to manage their experience of trauma. 

• To provide practical and emotional support to meet the needs of each individual service user to enable them to move forwards towards recovery. 

• To refer on to other support if required, including internally to our other therapeutic based supports. 

• To provide sensitive and non–judgmental support, enabling the service user to regain control and self-esteem. 

• Encourage/assist clients to develop their own support network. 

• To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report, mental health and sexual health and onward referrals.

• To promote the service to external agencies where applicable.

• To produce clear record keeping/documentation, in a timely manner according to Fear Free’ policies and procedures. 

• To assess, offer and gain consent from the client for any onward referrals. 

• To document clearly any safeguarding concerns, complete any relevant risk assessments and liaise with relevant safeguarding teams and attend MARAC, MASH and Children’s’ Services meetings if appropriate.

• Ensuring that the service user’s views, opinions, wishes and needs are understood, respected and listened to and held at the forefront of support, whilst fully complying with all safeguarding requirements. 

• Safeguard the health & welfare of service users and their families. 

• Enable service users to participate in the design, delivery and evaluation of services. 

• Utilise evaluation and monitoring systems to ensure high standards of service are consistently achieved. 

• Ensure support provided is accessible to clients in terms of location and times.

• To manage a case load – balancing new referrals, existing cases and closing cases. 

• To offer specialist advice to other professionals and agencies where required. 

• Live and work the FearLess values: kind, open, receptive, robust, pragmatic and expert. 

General 

• Live and embody the FearFree values.

• Work at all times in accordance with the requirements of the Lone Working Policy and Procedure. 

• Attend and contribute to team meetings. 

• Update written and computerised records with accurate and clear information. 

• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness. 

• Undertake agreed training and keep updated on changes in legislation, policy and best practice. 

• The post holder will deal with highly confidential information relating to vulnerable people.

• Ensure security of data, especially sensitive personal data, in line with the information security policy

• Work within Fear Free Policies and Procedures at all times.

• Employees have responsibilities in respect of health and safety.  In particular they will: 

• Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures; 

• Take reasonable care for their own safety and for the safety of others who may foreseeably be affected by their actions at work; 

• Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work; 

• Report all health and safety concerns to line managers; 

• Assist with the completion of the risk assessment programme. 

• Any other duties that may be reasonably required. 

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Facilities Manager (Soft Services)

Contract type: Permanent, Full Time – 35 hours per week

Location: London, Canary Wharf (Onsite Office-based role)

Salary: £39,358-£41,325 per year with excellent benefits.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The UK Property and Facilities team is a small, high-performing team within the UK People Team. We are responsible for managing all aspects of the UK workplace, including onsite facilities and maintenance, health and safety, security, property and workplace strategy.

About the role

As our Facilities Manager (Soft Services), you will be a pivotal member of the Facilities team, helping to create and maintain a great place to work for WaterAid UK than enables all staff to be their best self and deliver on our mission.

In this role, you will:

• Work alongside the Facilities Manager (Hard Services) to ensure that the UK offices are safe, sustainable, inspiring, and provide an efficient and engaging working environment for our staff.
• Manage all Facilties soft services to enable a positive employee experience within the UK office including direct management of cleaning, security, office events, reception services (couriers, post etc)
• Be the team lead for office/workplace systems eg audio visual technology, meeting room/visitor management/desk booking software, digital signage.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• On the job facilities management experience (minimum 3 years in a facilities manager role).
• Experience of working in a customer facing facilities team, and proven ability in providing an excellent experience for both internal and external stakeholders.
• Proven ability to work in a fast-paced environment; with strong multi-tasking, organisational and time management skills.
• Experience of managing the tendering processes, contractor/supplier services and budget management (with a focus on value for money and quality of service). 

Although not essential, we’d prefer you to have:

• Experience of working on environmental and wellbeing initiatives. 
• Experience of management for front of house services.

Closing date: Applications close 12:00 PM UK time on 27 October 2025. Interviews are expected to take place week commencing 3 November 2025.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees are granted three additional days of annual leave on top of their starting allocation of 25 days. These additional days accommodate the UK office closure at the end of the calendar year, allowing all WaterAiders time to rest, reset, and spend quality time with family and friends.

Please note that these three days are automatically allocated and cannot be changed. Annual leave continues to accrue based on your start date, and if sufficient leave has not been accrued by the time of the office closure, the three days will be taken as unpaid leave or pro-rated, if applicable.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

About us

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood. 

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

Job Title: Kent Infant Feeding Peer Supporter

Contract: Fixed term to 1st January 2029

Contract type: Part time

Hours per week: 16 hours per week

Location: Community based with travel around Maidstone, Malling, Seven Oaks, Tonbridge, Tunbridge Wells.

Salary: £24,500 FTE

Closing date: Sunday 16th November 2025

Interview date: Interviews will be conducted week commencing 24th November 2025

About the role

Join our passionate team and contribute to the meaningful work that transforms the love of parents and families. The Kent Infant Feeding Peer Supporter role is vital in the delivery of community Infant Feeding Peer Support within the region. Offering support face to face within the community, family hubs, local hospitals, within families homes and virtually via social media platforms, phone and video calls.

Your role will include: 

• To provide breastfeeding and infant feeding peer support to parents and.
• Support in delivering inductions and offer shadowing for volunteer peer supporters.  

• To attend regular supervision/support sessions.  

• Collecting data as and when required including case studies and narrative of work with the communities.   
• Attend meetings relevant to safeguarding duties to ensure effective and informed practice, responding to and supporting safeguarding concerns.

About you

· Trained NCT Breastfeeding Peer Supporter or equivalent with appropriate experience, or willing to train.

· Have a passion for breastfeeding and ensuring every family in Kent has accessible support.

· Experience of working with families from diverse backgrounds.

· Good interpersonal skills with the ability to create rapport with a range of people.

· Have knowledge of the local perinatal services and communities within the Kent area.

Our Benefits – What we offer you

We value our team and offer fantastic benefits to support your well-being and professional growth:

· 30 days annual leave (excluding Bank Holidays)

· Pension matched up to 5%

· Flexible working options to suite your lifestyle

· Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more

· Cycle to work scheme to support sustainable commuting

· Life Assurance for peace of mind

· Free eye test for all staff, with further discounts

· Blue Light discount card

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you.  Ready to make a difference? Apply now and be part of something truly special!

How to apply

Visit our website for details on how to apply

Rough Sleeping Outreach and Assessment Worker – £34,127 per annum
Lavender Hill, Clapham Junction (with work across Richmond and Wandsworth Boroughs)
Full time, 37.5 hours per week on a rota

Be part of something that changes lives.

Join SPEAR and help end homelessness across Richmond and Wandsworth. As a Rough Sleeping Outreach and Assessment Worker, you’ll play a vital role in our Street Outreach Service and the new 24-hour Assessment Centre. One night you could be out on the street engaging with people sleeping rough; the next day you might be welcoming someone to the centre, creating a support plan, and linking them to housing and health services.

What you’ll do

• Carry out late-night street outreach and day-time reception shifts as part of a rota.
• Build trusting relationships with people who are rough sleeping and help them move quickly into safe accommodation.
• Provide trauma-informed, person-centred support, including assessments, personalised action plans and follow-on help to sustain tenancies.

-Work closely with partner agencies to connect clients to health, housing, and other specialist services.
-Keep accurate case notes and share information securely using CHAIN and InForm systems.

About you
You bring experience of working with vulnerable adults, ideally in homelessness or a related field, and you’re confident working late-night shifts. You can build rapport quickly, stay calm under pressure, and work well with partner agencies. Above all, you believe that homelessness should be rare, brief and non-recurring.

Why join SPEAR
We are a supportive, forward-thinking charity where staff are valued and encouraged to grow. You’ll have access to regular training and supervision, and a wide range of staff benefits, including:

• Generous holiday – 26 days plus public holidays, rising by up to 5 extra days with length of service
• Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
• Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
• Cycle to Work – Save on a new bike and accessories through salary sacrifice
• Season ticket loan – Interest-free loan for annual travel passes
• Moving house day – Extra day’s leave when you move home
• Financial security – Life assurance (4× salary) and interest-free emergency staff loan
• Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
• Career development – Ongoing training, learning and progression opportunities
• Blue Light Card – Discounts across a wide range of shops, restaurants and services