Software development jobs
We are urgently recruiting for an Interim Head of HR Services to join our well- known not for profit organisation based in central London, for an initial period of 12 months on a fixed term contract.
This role is responsible for designing, developing, and continuously improving People policies, processes, and systems that support the entire employee life cycle, from onboarding to exit. It focuses on service optimisation within shared services, policy modernisation, and enhancing operational efficiency, customer experience, and data-driven decision-making.
Key responsibilities include:
- Leading the Employee Relations team, People Administration team, and interim policy development lead to ensure legally compliant and consistent support for managers and employees.
- Collaborating with key stakeholders across People and Organisational Development, including People and Business Partners, Head of Recruitment, People Systems Manager, and Pay & Benefits Lead, to align activities and foster a forward-thinking approach to people management.
- Enhancing reporting and analytics capabilities to support senior leadership in making more evidence-based decisions.
- Driving employment law changes in partnership with the Director of People, influencing workplace practices and advising senior leadership.
- Reviewing and redesigning the Employee Relations model to ensure alignment with business needs and organisational culture.
- Contributing to enterprise-level programmes, including the review of the Target Operating Model and optimisation of people software in preparation for the Human Capital Management system implementation in 2026-27.
- Supporting various projects by maintaining confidentiality, data quality, and effective version control of operational information.
- Providing insight and contributing to the implementation of the People Plan, ensuring strategic, cultural, and legislative alignment.
This role is integral to shaping the future of people management, ensuring policies and systems are efficient, compliant, and aligned with strategic objectives. By fostering collaboration and innovation, it plays a critical part in enhancing workplace operations and employee experience.
Hybrid working of 2 days a week in the office available.
Do you want to help people in the Middle East free themselves from a life of poverty and injustice?
Since 1854, Embrace has been serving some of the most marginalised and excluded communities (of all faiths and none) in the Middle East. We support, enable and partner with Christians in the Middle East as they work to transform lives and restore dignity through: Education, Healthcare and Community Development programmes. Without our staff, this important work simply wouldn’t be possible.
We are looking for an outstanding HR professional to provide compassionate HR support to the whole organisation and play a pivotal role driving initiatives that improve employee experience, engagement and operational efficiency.
As Embrace’s People Advisor, you will play a pivotal role managing the full breadth of day-to-day HR matters and be a key contributor to creating an inclusive, diverse culture in which all staff can flourish and thrive in a hybrid working environment.
Key Responsibilities:
- Provide day-to-day HR support and advice to managers and staff on a range of HR issues, including employee relations, performance management, and policy interpretation.
- Assist in the development and implementation of HR policies and procedures, ensuring these reflect the Christian vision and values of Embrace the Middle East.
- Support recruitment processes, including drafting job descriptions, person specification, conducting interviews, and onboarding new staff.
- Manage Embrace’s HR digital platform and staff data, ensuring compliance with data protection regulations.
- Coordinate training sessions and all staff coming together days.
- Contribute to the overall success of Embrace through championing HR initiatives that have a positive impact on the charity’s people and culture.
Skills, experience and professional qualifications required:
- CIPD qualified, level 5 or above
- Excellent understanding and application of UK employment law and best practice
- Experience of providing HR support for a remote and flexible working organisation
- Experience of working for a small to medium sized organisation in a HR stand-alone role
- Experience of managing a wide range of employee relations (e.g. disciplinary, grievance, performance improvement, dismissal, absence management), policy development and health & safety compliance
- Experience of managing staff recruitment, selection, onboarding and offboarding
- Experience of managing a cloud-based HR system, integrated with payroll, for the whole organisation
- Analytical skills to draw out useful information to inform reports and actions
- Ability to confidently and cogently influence and support managers at all levels
- Experience of contributing to the creation of a values-led, inclusive and high-performing organisational culture
- Experience managing and maintaining HR systems and reporting tools
- Excellent IT skills, including Microsoft Office 365, Excel, HR and payroll cloud-based systems
- Sympathy with the Christian ethos of the charity and commitment to serve Embrace’s faith inspired mission
Staff benefits at Embrace the Middle East:
- To support every member of staff to work as effectively as possible, Embrace offers remote and flexible working arrangements. This includes flexitime and home-working arrangements
- Flexitime - start work between 7:30am – 10:00am and finish between 3:00pm – 6:00pm. Our core collaborative working hours are between 10:00am to 3:00pm
- Pension - option to join from day 1. Maximum employer contribution of 10%
- Holiday - 32 days, including 8 bank holidays and a day off work for your birthday – rising to 33 days after 5 years' service and 34 days after 10 years' service, plus 3 days leave between Christmas and the New Year
- Life Assurance - 3x salary
- Access to retail discount portal
- Employee Assistant Programme (confidential counselling, legal and financial advice) - available 24 /7, 365 days a year
- Training and development programme for all employees
- Commitment to staff health & wellbeing
How to apply:
For further information and to apply, please visit our careers page.
Closing date: 27 June 2025.
Embrace the Middle East provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability. If you require any support during the application or interview process, please let us know in your online response via the link above. To monitor diversity in our recruitment practices you will be invited to complete an anonymous Equality, Diversity and Inclusion questionnaire as part of the application process.
Please note that in order to be considered for this position you need to have the right to work in the UK, either through nationality or relevant work visa.
The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of the Charity’s safer recruitment policy.
Trading Manager
Are you a dynamic and hands-on leader with strong commercial acumen, logistical oversight, and people management skills?
We are looking for a Trading Manager, to manage the charity’s trading arm, to ensure effective sale and distribution of white goods and beds, aligning with strategy, ensuring efficiency, and maximising social impact.
Position: Trading Manager
Location: Leicester and site based
Hours: Full-time (37 hours per week)
Salary: £35,000
Contract: Permanent
Benefits: Competitive salary, 32 days’ annual leave (pro rata for part time roles) including Bank Holidays, pension scheme
Closing Date: 18th July 2025
Interview Date: W/C 18th August 2025
The Role
We are looking for a Trading Manager to support the strategic aims of the charity and the Chief Executive Officer.
You will partner and collaborate with the Senior Leadership Team to develop and implement trading arm strategies and policies and ensure alignment of trading operations with the charity's mission, vision, and values.
You will ensure the effective smooth running of the trading arm, meet contractual and regulatory compliance, quality assurance, and meet targets agreed by the Board of Trustees.
Key areas of responsibilities include
- Strategic and Commercial Leadership
- Sales and Customer Engagement
- Supply Chain and Procurement
- Logistics and Distribution
- Premises Management
- Financial Oversight
- Team Leadership and HR
- Health and Safety and Compliance
About You
We are looking for someone with proven experience in managing operations, retail, logistics or trading within a commercial or social enterprise setting.
You will have:
- Excellent leadership, interpersonal and communication skills.
- A strong team working ethic, able to motivate and inspire staff, encouraging knowledge sharing and peer support.
- The ability to operate on a senior level and represent The Goods Depot externally.
- The ability to make decisions, multi-task, prioritise and delegate effectively.
- Commercial awareness and financial literacy to manage budgets, targets and financial reporting.
- An excellent standard of IT including Microsoft Office (Word, Excel, and PowerPoint or equivalent), Microsoft Teams and relevant operational software (e.g., Sage, stock management and route planning systems).
- The ability to network and liaise effectively with individuals and agencies in the private, public and voluntary sectors, and governmental departments.
- The ability to achieve targets and work to tight deadlines.
- The ability to work flexibly, including occasional evenings/weekends.
We are looking for someone with a commitment to diversity, equality and inclusion within the workplace and a full driving licence, access to own transport and willingness to travel regionally.
If you are a strategic thinker with the ability to translate vision into actionable plans, then apply today!
About the Organisation
The charity believes that everyone deserves a decent standard of living, with a right to adequate food, shelter and the means to keep warm, clean and rested – no matter what difficulty they may be facing. We help to make a difference by finding funding to provide the essential items that everyone deserves.
As an equal opportunity employer, we would particularly welcome applications from people with an ethnic minority background or those with a disability, as the team are currently underrepresented in their workforce.
You may also have experience in areas such as Trading, Dispatch, Goods, Product, Operations, Supply Chain, Procurement, Logistics, Trading Manager, Dispatch Manager, Goods Manager, Product Manager, Operations Manager, Supply Chain Manager, Procurement Manager, Logistics Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Shape the Future of Home Care in Rural Perthshire.Lead a forward-thinking social enterprise delivering vital care services in rural communities
We are excited to announce an opportunity to establish and lead Heartland Cares Ltd, a start-up social enterprise, providing home care in rural Perthshire. We are seeking a dynamic Chief Executive Officer / Home Care Manager to shape and drive this innovative initiative. Working with an ambitious Board of Directors, and initially in the Rannoch and Dunkeld and Birnam areas, his role offers the chance to build a new and tranformative model of community-led care, enhancing services in remote rural areas.
Key Responsibilities:
- Lead the development of a high-quality home care service tailored to rural areas.
- Build, motivate, and manage staff and volunteers, ensuring excellence in care and service delivery.
- Oversee the day-to-day operations and service delivery
- Build and maintain strong partnerships with local trusts, councils, stakeholders, and regulatory bodies.
- Ensure compliance with Care Inspectorate standards and lead the registration process.
- Manage financial operations, including budgeting.
- Act as the spokesperson for the organisation, promoting its services to local communities.
- Report directly to the Board, ensuring alignment with the charity’s mission and governance requirements.
Why Join Us?
- Make a Real Impact: Shape a service that directly improves lives.
- Innovative Approach: Be at the forefront of community-led care solutions.
- Supportive Team: Work with a committed and passionate group of professionals.
- Career Growth: Lead a growing organisation with long-term potential.
- Beautiful Location: Enjoy working in the heart of rural Scotland.
Are you the right fit?
We are seeking an enthusiastic and highly motivated individual with a passion for making a positive impact in rural, remote communities. The ideal candidate will hold a Level 7 practitioner qualification (meeting SSSC criteria) and have proven leadership experience in care services within community settings. Financial management and exceptional communication skills are essential, along with a good understanding of the unique challenges rural communities face in accessing health and social care services.
If you are committed to building an organisation that ensures people can receive care within their own communities, we would love to hear from you!
Application notes
To apply for this post please send your CV and a cover letter of no more than two sides of A4 outlining your reasons for applying and demonstrating how you meet the requirements set out in the above Job Description.
Closing date for applications is midnight on Friday 11th July 2025.
Interviews: To be held at a mutually agreeable time shortly after the closing date.
The client requests no contact from agencies or media sales.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.
We are now looking for a Junior Technical Support Engineer to join us on a full-time basis, working 36 hours per week, for a six- month fixed term contract.
The Benefits
- Salary of £27,864 - £31,393 per annum, depending on experience (pro rata)
- 26 days' annual leave (pro rata) plus public holidays
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is an exciting opportunity for a customer-focused IT professional with first-line support experience and a Microsoft 365 qualification to join our dedicated organisation.
You’ll have the chance to build your IT support experience and develop an impressive portfolio of expertise whilst enjoying plenty of learning and development opportunities to help you grow.
So, if you're ready to take the next step in your IT career while supporting the vital work of a national charity, we’d love to hear from you.
The Role
As a Junior Technical Support Engineer, you will provide essential first-line IT support to ensure the smooth operation of our infrastructure across multiple sites.
Working with the IT Infrastructure Manager and senior engineers, you will resolve helpdesk incidents, provide on-site technical support, and maintain hardware across park locations.
You will also conduct account administration tasks such as password resets, access management in Active Directory, and assisting third-party providers during site visits.
Additionally, you will:
- Support desktop installations, printer maintenance, and basic network troubleshooting
- Respond to hardware and software queries by phone or email
- Help develop IT strategy through technical input and ongoing learning
- Gather infrastructure data and contribute to documentation efforts
About You
To be considered as a Junior Technical Support Engineer, you will need:
- Experience working in a busy office environment, providing 1st line support to colleagues
- Excellent customer service skills
- Microsoft 365 Fundamentals qualification
- A full, valid driving licence
Other organisations may call this role 1st Line Support Technician, Trainee Technical Support Engineer, Service Desk Technician, Helpdesk Support Technician, IT Support Technician, or Technical Support Analyst.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as a Junior Technical Support Engineer, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
We would like someone who is passionate about supporting young people from ages 10 to 18. The person would have experience in leading detached and youth club sessions in the delivery of high-quality and exciting activities which contribute to personal and social development.
Job Purpose : To plan, deliver and evaluate youth club activities for young people and ensure that all safeguarding, regulatory and health & safety requirements are met.To actively engage young people in informal learning opportunitiesthat promote their physical, mental, social and emotional development.
Hours of work:35 hours per week , Monday to Friday 9.am to 5.pm (occasional weekend working) to include minimum 3 evenings per week up to 9pm
Location:East Surrey areas including Caterham, Horley, Reigate, Redhill, Merstham and Tadworth.
Salary: £26,780 - £29,974
Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service. (pro-rata for part time workers)
The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.Excellent training and professional development opportunities
Free Parking: There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date:27thJune 2025
Interview date : W/C 7thJuly2025
Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. Initially working predominantly on three of our new GLA-funded contracts – UK Shared Prosperity Fund contracts across East & North London and Central London, and the Early Connect London Pilot – for the right candidate and in the longer term, there will be an opportunity to become involved in a range of projects across the company, with the option for occasional international travel.
About the job
Rinova Ltd are currently seeking an experienced or aspiring Project Officer used to working with young people and adults entering or re-entering the world of work. The successful candidate will be committed to helping people achieve their potential and will have the skills and experience to provide; 1-1 advice and guidance and group work, practical training and all aspects of employability support and upskilling. The candidate will also be working to support and match individuals into suitable apprenticeship opportunities across London.
We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will take on the role of Project Officer, working with a dedicated team to deliver the employability and apprenticeship projects. As well as being involved in practical delivery, the candidate will work with the compliance and finance team to ensure quality of delivery and evidence collection. Along with practical delivery, the successful candidate will be involved in the design and implementation of the recruitment/outreach strategies and also for the development of appropriate training materials.
Familiarity with the delivery of funded provision is essential especially the ability to collaboratively design and deliver inspiring, engaging and tailored sessions, covering a range of transferable and employability skills provision is essential. The role will be offered on a full-time basis mainly working across London boroughs and travel within London, with the opportunity to work remotely on occasions.
About us
Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders.
This is an ideal opportunity for someone who has experience in the education/training sector and loves supporting individuals to achieve their employment, education and personal goals and wants to be part of an organisation which changes lives for the better.
Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.
Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful.
Job description
IAG Delivery and line management
· To be accountable for achieving agreed outcomes, outputs and personal targets – including recruitment, employability training and learner progression targets
· To manage a caseload of participants requiring Information, Advice & Guidance (IAG), confidence building and employability training
· Completing appropriate action plans and reviews with participants
· To act as the single point of contact for small caseload of participants
· To complete all paperwork for client in your caseload, ensuring that accurate records are kept
· To identify suitable referral partners i.e. Job centre, training providers from which to recruit job seekers and course participants
- To liaise with learners interested in apprenticeships to support them and assist them into suitable placements
Development of training materials and delivery
· To develop workshop training materials that support delivery of the outcomes
· To ensure that accurate records are kept for all training events and workshops, with appropriate attendance sheets signed and stored
· To use available networks to recruit course participants from appropriate organisations
· To use available networks to support participants into appropriate progression destinations
· To liaise with stakeholders and partners to develop effective referral mechanisms and future possible collaborations
Project management, partnership building and funding
· Ensuring that all paperwork is completed to the required standard and submitted to compliance team in a timely manner
· To ensure that the right channels are used for storing confidential client and project paperwork i.e. Sharepoint and Teamwork
· To research and develop suitable referral routes and explore new partnership opportunities for current and future projects
· To play an active role in the identification of suitable funding streams and development of funding applications to support continuing and future projects
· To assist with the planning of projects and improve project delivery by implementing guidelines, procedures and templates to collect and maintain consistent data.
Person Specification (skills knowledge and experience required)
Please address all points in your supporting statement and give examples
· Experience of working with adults returning to work or those in employment, needing to upskill
· Experience of working with NEET young people or those considered hard to reach or retain
· Excellent IT skills and ability to produce professional presentations and training materials
· Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint),
· Ability to work to tight deadline and targets
· Ability to write detailed and accurate reports and evaluations
· Able to create engaging and motivating training materials
· High standard of organisation, written and oral communications skills
· Good understanding of the social and educational issues relating to a multi-cultural cohort and how this relates to job seekers
· Experience of developing networks in support of organisational goals
· Able to prioritise a diverse workload working to strict deadlines, pre-empt upcoming issues, and solve problems
· The successful candidate must be willing to work outside normal working hours on occasions and travel within London Boroughs to deliver at satellite locations
· Qualification in Advice and Guidance min level 3/4is advantageous but not essential – willingness to undertake training as required is essential
· A Learning and Education training qualification min L3 (Previously PTLLS), would be advantageous
· A good understanding of Project Management principles would be advantageous
· Existing networks which can be utilised to enable you to meet your targets in relation to recruitments and progression routes
Terrence Higgins Trust is recruiting a Head of Public Fundraising to lead and grow our individual giving, legacies, community fundraising (including our shop), database and supporter care programmes.
You will drive supporter engagement, develop effective fundraising campaigns, and maximise income to help us deliver our mission. You will bring strong leadership and strategic thinking, excellent communication skills, and a track record of delivering results. Experience of using data to improve supporter experience and inform fundraising strategy is essential.
This is a key leadership role within our Fundraising and Communications team, working across the organisation to ensure fundraising aligns with our values and priorities. If you are an experienced fundraiser looking for your next challenge, we would love to hear from you.
The Fundraising and Communications team source the vital income needed for the organisation to create impact and maximise that impact for our service users and beneficiaries. This team provides innovative ways to reach and engage our many stakeholders using the latest tools available. Made up of experts passionate about their chosen specialism (income generation, press & media, digital communications, marketing and policy), the Fundraising and Communications team engage our supporters, extend our reach, make our voice heard and create real change for our many beneficiaries.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Management Accountant
Location: London N2 0RU
Reports To: Head of Finance
Department: Finance
Job Type: Full-time, Permanent
Salary: £45,000
About the Company:
Nazareth Care Charitable Trust is a provider of care homes, retirement villages and a nursery, offering high-quality, compassionate services for the elderly and very young. With a commitment to excellence in care and well-being, we operate a network of care homes and retirement villages across England, Scotland and Wales. We are now seeking an experienced and motivated Finance Manager to join our Finance team and support the strategic financial management of the business.
Job Overview:
The Management Accountant will be pivotal in providing accurate and timely financial information and analysis to support decision-making across our care homes and retirement villages. The successful candidate will work closely with senior management to ensure the company’s financial performance is closely monitored and aligned with organisational goals.
You will be responsible for managing month-end processes, budgeting, forecasting and providing insights into financial performance for our retirement villages. This role offers the opportunity to contribute to a business that positively affects people’s lives.
Key Responsibilities:
- Financial Reporting & Analysis:
o Prepare monthly management accounts, including profit and loss (P&L) statements, balance sheets, and cash flow statements for care homes, nursery and retirement villages.
o Analyse financial performance and variances, providing actionable insights to senior management.
o Provide financial analysis to support key decision-making, highlighting cost-saving and efficiency improvements opportunities.
- Budgeting & Forecasting:
o Work with departmental managers and Head of Finance to create annual budgets and financial forecasts for individual homes and the group.
o Assist with quarterly and annual forecasting, revising financial projections based on changing business conditions.
- Cost Control & Financial Performance:
o Monitor operational costs and identify areas for cost reduction, ensuring financial controls are in place.
o Support the procurement process by evaluating supplier contracts and ensuring cost-effective purchasing.
- Compliance & Audit:
o Ensure compliance with relevant accounting standards and regulations (e.g., IFRS, FRS 102, VAT).
o Assist in preparing year-end audits, providing necessary documentation and reports.
- Stakeholder Engagement:
o Work closely with village and care home managers, the senior finance team, and external auditors.
o Present financial results to non-financial managers and ensure financial understanding across the business.
- System and Process Improvement:
o Contribute to the continuous improvement of financial systems and reporting processes.
Key Requirements:
- Qualifications and skills:
o Formal accounting qualification (eg ACA, ACCA) is essential.
o Advanced understanding of accounting principles and practices.
o Familiarity with medium/large accounting software.
o Strong analytical skills with the ability to interpret complex financial data and make data-driven decisions.
o Proficient in financial software and Microsoft Excel (advanced level).
o Excellent communication and interpersonal skills, with the ability to communicate financial information to non-financial stakeholders.
- Experience:
o Proven experience as a Management Accountant or in a similar financial role, ideally within the healthcare, social care, or similarly regulated sector.
o Strong understanding of financial controls, budgeting, and forecasting in a multi-site environment.
o Previous experience in care homes, retirement villages, or the broader healthcare sector is advantageous but not essential.
- Personal Attributes:
o Detail-oriented with a high level of accuracy.
o Ability to work independently and as part of a team.
o Strong organisational and time management skills, with the ability to manage multiple priorities and meet deadlines.
o Proactive, with a continuous improvement mindset.
Benefits:
- Competitive salary.
- Opportunities for professional development and progression.
- A supportive and collaborative work environment.
We are excited to be recruiting a part-time role for an Operations Manager in our dynamic voluntary sector adolescent mental health service.
Open Door is a young people’s mental health charity that has been based in Haringey, North London for 49 years. It aims to improve mental health and life-chances of young people. We provide an ‘Open Door’ to free, high quality psychological therapy to 12–24-year-olds delivered by experienced and highly trained clinicians. We also support parents and carers, struggling with the issues their children face. We aim for access to be simple and over half of those we support, self-refer. Many young people who come to us have significant mental health difficulties and have faced barriers to services. Open Door delivers evidence informed practice and has been commended for our ambitious approach to outcome driven care.
Open Door received national recognition for impact, as a 2024 finalist for Health Service Journal (HSJ) Award for Reducing Inequality and Improving Outcomes for Children and Young People Open Door is community embedded, integrated into the local mental health infrastructure, commissioned by North Central London Integrated Care Board and part of the Haringey Child and Adolescent Mental Health Service single-point-of-access. We have a strategic voice which is used to advocate for young people’s mental health and influence practice. Last year we supported over 800 young people, parents and carers and offered over 8000 appointments. This is an exciting time to join Open Door. The candidate will have key role in ensuring Open Door’s operations are efficient and effective.
Open Door works from our bases in Crouch End and Tottenham and provides services in local secondary schools and the @Haringey Autism Hub. Most of our work is delivered in person ad this is what most young people tell us they want. Demand for the service is high.
We are committed to equality, diversity and inclusion for our service users and staff. More than half of our young people are from global majority communities, and approximately 1 in 4 are neurodivergent.
Growing, maintaining and promoting a diverse team is important as we are made stronger by the unique capabilities, qualities and experience that each staff member brings to Open Door. We welcome applications from candidates with lived experience of all kinds, including global majority and/or neurodivergent candidates.
Open Door is a young people’s mental health charity which has been based in the London Borough of Haringey for 49 years.
The client requests no contact from agencies or media sales.
Full-time, 35 hours per week, part-time will be considered (minimum of 28 hours)
Woman’s Trust is the leading independent charity providing free and confidential mental healthcare to domestic abuse survivors throughout London and the South-East. As we approach our 30th anniversary, we are committed to ensuring every woman and child affected by domestic abuse has the mental health support they need to recover from the trauma of the abuse. Our work is vital in preventing further harm and breaking the cycle of intergenerational trauma.
This role is vital in ensuring that the public and key stakeholders understand the impact of our work; that we can generate more support and funding for what we do, helping more women as a result; and that we can influence the public and policy-makers to ensure even more survivors of domestic abuse have access to specialist mental health support.
You will be responsible for planning and delivering effective communications that reach, engage, motivate, and resonate with media, clients, fundraisers, and policy makers across a range of channels.
We are looking for someone with a strong news sense and experience in Press and Public Relations. You will have a demonstrable background of proactively getting organisations involved in the public conversations that matter – while reflecting the confidential nature and sensitivities around domestic abuse and mental health. We aim to proactively generate more awareness of our work and its impact, including our unique position in the women’s and mental health sectors.
The role will be responsible for proactive and reactive media relations; effective engagement on social media; developing engaging content for our website; drafting copy for and producing marketing materials, including our e-newsletter. A highly autonomous role, you will work closely with our Chief Executive, fundraising, counselling, and research teams. You will also be engaging regularly with the Board of trustees, supporting our Chief Executive in our work and mission.
Our ideal candidate would also have experience of working on press and awareness campaigns; and the ability to create content on social media in line with branding guidelines. Experience in developing communications strategies and reporting on Key Performance Indicators would be preferred.
Closing date: Midnight on Sunday, 13th July 2025.
Interviews will be held week commencing 14th July 2025.
Only successful applicants will be notified. Therefore, if you have not heard from us within 2 weeks of the closing date your application has not been successful.
This post is open to female applicants only – the Equality Act 2010 pursuant to Schedule 9, Part 1 applies. We encourage those from diverse communities and backgrounds to apply.
To apply, please provide your CV and a covering letter of no more than 2 pages, outlining your experience, skills, and knowledge relevant to this post, showing us how you fulfil the essential criteria set out in the Person Specification and providing examples of related experience. Applications should be returned via the apply button, together with the equal opportunities monitoring form. We look forward to receiving your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Solutions Architect at our charity, you will play a pivotal role in designing and implementing technology solutions that support our mission and strategic goals. With the upcoming implementation of a new Salesforce CRM, you will ensure its successful integration and optimization while also overseeing the architecture of other critical systems across the organization. This role requires a blend of technical expertise, strategic thinking, and excellent communication skills to drive innovation and efficiency.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 1st July 2025
Interview date(s): TBC. Early applications are encouraged as interviews may take place on a rolling basis ahead of the closing date.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based in our Philanthropy Team in Fundraising, the postholder works with our clinical, estates and governance teams creating compelling proposals to secure mostly restricted income. If you have great digital competence, including the use of AI to summarise information, are an excellent storymaker able to understand an audience, quickly synthesize information and pitch in writing for success, or an early-career fundraiser ready to develop, in this role you will make a difference and work as part of a creative successful team. Understanding how to keep our ask fresh and steward these relationships is key. You will inherit a portfolio of trust and grant funders who have committed support over the long term and a portfolio that delivers at least £180k in income each year. You will work with colleagues on well-established campaigns like The Big Give and support experienced volunteers who handle small grants. This role has space for innovation to secure new funders and uplift existing contributions.
Rasing Funds:
· Ensure an inclusive, engaging and best-in-class experience for Trusts and grant makers
· Manage an annual rolling programme of applications and multi-year funding reporting requirements.
· Deliver medium, large and complex bids for unrestricted and restricted income to ensure success to an income level of at least £150k to fund initiatives including for example: direct delivery of care, volunteering initiatives, new routes into work for protected groups, equipment and capital projects.
· Robust and regular research of funding opportunities, new trusts, and wider horizon scanning to identify a broad base of opportunity to refresh and renew the pipeline of prospective funders
· Steward existing trust donors, finding opportunities to cultivate and grow the relationship.
· Be a visible accessible presence across the hospice, encouraging colleagues to share and develop their own ideas to raise funds that you and/or trust and grant volunteers can take forward and or support the team generating the ideas to do so.
· Attend our Clinical Assets Meetings and restricted funding meetings
· Generate social media posts consistent with Hospice content standards and GDPR and hard and soft copy information to inform and promote the impact of supporters, this includes video/reel thankyou messages.
Communication
· Prepare and submit high-quality, tailored grant applications to secure funding for specific projects and core activities
· Maintain and develop relationships with existing trust and foundation donors
· Be the first point of contact for trust and grant funders and supporters and, for colleagues internally who have questions/queries or have an interest in this area of funding
· Manage a pipeline of prospective funders, ensuring timely follow-up and tracking of application statuses
· Help to create and deliver moments of stewardship that are personal to each funder, show the impact of their support and inspire them when they can, to have an on-going relationship with the charity.
· Be volunteer team leader recruiting volunteers to support your role, ensuing they are inducted and supported. As the wider team help ensure all volunteers feel supported when their respective team leader is away.
· Identify opportunities to collaborate with colleagues across the Hospice to maximum benefit for the charity.
· Be an outstanding advocate for the Charity and represent the Charity at functions and events, in line with the values of the organisation, to promote the objectives of the Charity
Digital/Business Administration
· Provide routine and regular reporting on progress, advising on risk/mitigation to ensure the annual target is met
· Enter and update donor information on the CRM ensuring compliance with the GDPR and Data Protection Act.
· Ensure CRM (Donify) records and preference information is up to date and accurate at all times, including recording interactions with supporters
· Ensure all word documents are securely saved and accessible to colleagues on Sharepoint.
· Ensure you comply with all aspects of statutory and mandatory training for your role and through your individual performance deliver on jointly agreed objectives and goals that help to deliver the business of the charity.
Key Accountabilities, Responsibilities & Tasks
Departmental & Role Specifics
· Embrace and embody our Hospice values
· A collaborative open and transparent approach to working with others
· Deliver successful bids for unrestricted and restricted income to targe twith plans for growth
· Robust and regular research of funding opportunities, new trusts, and wider horizon scanning to identify a broad base of opportunity to refresh and renew the pipeline of prospective funders
· Steward existing trust funders, finding opportunities to cultivate and grow the relationship.
· Be a visible accessible presence across the hospice, encouraging colleagues to share and develop their own ideas that you and/or trust and grant volunteers can take forward and or support the team generating the ideas to do so in grant applications
· Happy in a fast-paced environment, with proven ability to plan and complete work to deadlines and managing conflicting priorities
Qualifications, Skills, Experience, Knowledge & Approach
· Educated to degree standard or equivalent
· Written fluency able to match bid requirements with succinct well evidenced phrasing
· Two years relevant experience with transferable skills
· Excellent digital skills with experience in using AI to synthesize information
· A successful track record in securing grant funding or meeting sales targets
· Good interpersonal skills able to inspire confidence and trust
· Well-developed insight into your own strengths and areas for development
· Enjoys working with people from a wide range of communities and contexts
· The ability to build rapport quickly and mutually beneficial long term relationships
· Experience of working to income targets and working proactively to take corrective action
· Experience is using donify (or another CRM), business software, social media and databases
· Experience of working with volunteers (desirable).
Communication
· Confidently present the key messages of The Hospice of St Francis,
· Generate social media posts consistent with Hospice branding and content standards and GDPR and hard and soft copy information to inform and promote the impact and generosity of supporters, this includes video/reel thankyou messages from the CEO and Chair
· Emotionally resilient, empathic, curious, diplomatic and people-focused.
· A consistently high level of supporter care (or customer service) with proven ability in continually improving the supporter (customer) experience.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The client requests no contact from agencies or media sales.
Reporting to: Head of Services
Location: Home based with some travel across England, Scotland and Wales
Hours: Full time 37.5h per week, however part time working can be considered
Contract Duration: 12-month fixed term in the first instance
About British Gas Energy Trust (BGET)
British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of our continued growth, this role will support the Head of Services – Grant Making in delivering essential services for the Trust and its colleagues.
This is an excellent opportunity for a highly organised and motivated individual who thrives in a fast paced and dynamic environment.
Role Purpose: The Grant Operations Officer plays a pivotal role in ensuring the smooth operation of the charity's grant giving functions.
Key responsibilities:
And will act as a daily point of contact between the Grant administrator & the Trust, ensuring the Head of Services is appropriately updated.
- Build strong, transparent, appropriate relationships with British Gas and Centrica, and act as a liaison on a day-to-day basis with project teams.
- Identify, recognize & respond to issues or opportunities as they arise.
Direct grant scheme: Debt Write Off & Financial Assistance Payments, White Goods & Money Advice - administration & monitoring:
- Support the Head of Services with the debt write off and all programmes including working with Third party contractors as appropriate.
- Work with the Head of Services to build strong relationships with Third Party administrator(s).
- Work closely with British Gas & other third-party contractors to understand their operational process for vulnerable customers, applications and referrals as well as any dependencies.
- Support BGET’s understanding of money and advice sector across England, Scotland and Wales, including sharing policy knowledge and sector developments within the 3 nations.
- Contribute to new initiatives with British Gas and grant giving programmes.
· Support the effective management of the Trust’s grant programmes across England, Scotland and Wales, including:
- Build & manage positive relationships with the grant assessment team and British Gas internal teams.
- Providing appropriate support to ensure the direct grant programme runs efficiently and effectively, with grant funding distributed to budget and schedule.
- Undertaking both face to face and virtual monitoring visits of the helpline and application portal and assessment teams – including ongoing KPI and impact evaluation process, creating comprehensive follow-up reports including end of grant reports.
Reporting & Contract Management:
- Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the Head of Services.
- Ensure accurate data is in place for year-end reporting, quarterly and including assisting Head of Services with quarterly and End of Year Board reporting.
Reporting & Contract Management:
- Identify risks to delivery and work with the grant administrator to help resolve any challenges with delivery that impact on the grant obligations.
- To work with internal and external monitoring and evaluation specialists, to gain impact and understanding of the effect of our funding schemes.
Knowledge Sharing
- Identify and develop opportunities to work collaboratively and share learning.
- Ensure case studies and other content is collated from grant recipients to share through our channels.
Please note the employee will be required to undertake any reasonable work or task requested by the Trust, this will include occasional travel, potentially overnight, in England, Scotland and Wales.
Desirable Experience:
- Experience of working with positive, equitable partnerships.
- Experience in using Grant Management Software including reporting systems and dashboards.
- Ability to manage multiple tasks effectively without compromising on quality or efficiency and be able to adapt to changing demands.
Skills and Knowledge:
Essential:
- Excellent written communication skills, with the ability to build effective working relationships
- Accuracy and attention to detail with a methodical approach.
- Flexible approach to changing circumstances, prepared to re-order priorities as required.
- Practical “can do” approach with ability to manage multiple work streams.
- Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems.
- Excellent analytical & numerical skills with the ability to interpret data and share insights.
Desirable:
- AI & CRM experience.
- Stakeholder management experience.
- Understanding of OFGEM WHD regulatory requirements.
Please note that we are not working with third parties for this vacancy and therefore speculative CVs will not be accepted.
We are unable to offer sponsorship and a valid and current right to work in the UK is a requirement for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Service Officer
About Us
Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:
We work alongside people to help them escape poverty, build confidence, and find community.
Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.
We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.
Mission
The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other
Vision
Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again.
Values
These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation.
An organisation that is driven by people with integrity and commitment to the cause
We believe in leadership, development, growth, and continual learning
Ensuring fairness, equity and equality
Creating a place of respect, kindness and dignity for all
A healthy environment where people have fun and can be creative
Salary £16,224 per annum
Permanent Contract. ( Subject to further funding )
Part-Time, 20 hours over 5 days
Term Time
Monday, 1 pm - 6 pm
Wednesday 1 pm - 6 pm
Thursdays - 1 pm - 6 pm
Fridays 9 am - 2 pm
Saturdays 9.30 am -2.30 pm
(including 1 hr unpaid lunch)
School Holidays
Monday - 9 am-2 pm
Tuesday - 9 am - 2 pm
Wednesday 9 am - 2 pm
Thursdays 9 am - 2 pm
Saturdays 930 am - 230 pm
(including 1 hr unpaid lunch)
Working - from our Offices and Centres and in the community/outreach locations
The post holder must be flexible to work evenings and weekends to meet client and community needs.
There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.
Main Purposes of Job and Key Tasks
Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer
The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity.
The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.
The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection.
The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.
About the Role / Key Responsibilities
Programme Planning, Delivery and Implementation
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To design and deliver the Activity Camps and After School Club Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.
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Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.
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Work in Collaboration with the Leadership Team to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families
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Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities
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Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.
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Oversee and coordinate the operations of Food Services
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Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.
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Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.
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Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.
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Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.
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Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.
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Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..
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Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.
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Collaborate with local chefs or volunteers to create a welcoming environment for participants.
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Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.
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Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.
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Work on outreach programs targeting vulnerable populations to provide suitable assistance.
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Educate the team on nutritional options and food
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Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.
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Support families to identify their needs and connect them with appropriate services and resources.
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Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level
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Ensure that all processes and procedures in the SCH manual are being followed
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Ensure that the foodbank meets health and safety/environmental health standards in all its locations
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Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability
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Oversee the food Services in conjunction with the Service Manager
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Organise and run food collections in conjunction with Hub support
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Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.
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Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.
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Overseeing stock orders and working in collaboration with the Hub support and Finance department.
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Comply with SCH policies and procedures regarding the operation of services and policies
Strategy, Stakeholder Management, Leadership, and Management
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Representing the organisation on a strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders
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Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.
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Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.
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Maintaining relationships with suppliers, community groups, Schools, Libraries, supermarkets, and other stakeholders.
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Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions
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As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs.
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Actively contribute to and participate in AGMs, Away Days, Team Meetings, Development Sessions, and other Internal Meetings
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Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.
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Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team
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Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.
Camps and Event Management:
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Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.
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Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.
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Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere.
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Liaise with schools, organisations, local authorities, and volunteers to explore ways of sustaining and improving the provision.
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Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.
Volunteer Management:
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Work in collaboration with the Leadership Team and Business Support Team to recruit and train Volunteers.
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Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.
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Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.
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Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.
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Coordinate and oversee all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers
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Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.
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Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene, first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures
Administration and Reporting:
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Maintain accurate records of activities, participant attendance, incidents, Impact Reporting, Monitoring and Evaluations, including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met.
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Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.
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Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.
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Ensure that local data is entered into the database
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Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.
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Provide regular updates to the Leadership Team on service delivery and community needs.
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Produce monthly project reports and keep the CRM/ Database updated
Person Specification
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Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs.
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The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders
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Proven Line Management and Supervisory experience
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Willingness to undertake further training as required by Spring Community Hub
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Commitment to the concept of continuous improvement of procedures and practices
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Ability to remain calm in challenging situations and reinforce boundaries
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Ability to support people in managing difficult feelings, and communicate their needs effectively
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Knowledge of best practice for lone working, data protection, and safeguarding adults
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Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
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Strong sense of self, and ability to set and maintain boundaries and lead by example
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Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
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Excellent listening skills
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Ability to work collaboratively with colleagues and others.
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Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way
Qualifications and Skills:
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Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.
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Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.
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Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.
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Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.
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A compassionate and empathetic approach, with a genuine interest in the well-being of others.
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Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.
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Proficiency in using relevant software for record-keeping and report generation.
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Empathy and compassion for individuals facing hardship
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Strong organisational and problem-solving skills.
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Proficiency in Google Workspace and databases, and experience with client management and other IT / Project Management systems.
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Cultural competence and sensitivity to diverse backgrounds and experiences.
- A degree in social work, community development, or a related field is preferred.
- Experience working in a charity or community service environment, particularly with vulnerable populations.
- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.
- Understanding of issues related to poverty, housing, and social welfare systems.
- Ability to work both independently and as part of a team
Commitment to Equal Opportunities
All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying
We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.
We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve.
SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.
We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.
Responsible for staff/equipment
Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop
Reporting to…
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Spring Activity Camp/Pastoral Manager
Why Join us / Benefits
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A warm, welcoming, and passionate working environment.
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People-focused with a friendly and supportive workplace culture
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We are a London Living Wage Employer
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An active commitment to equality and diversity
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We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.
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Generous annual leave entitlement: 33 days annual leave (including bank holidays)
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Company pension scheme.
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Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team
How to Apply
Complete the application form. You will be asked to submit a CV if suitable.
Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)
Closing Date: Interviews to be held virtually on a rolling basis
Application process:
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Complete our Application form
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Submit your CV with a Supporting Statement.
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Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview
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If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following:
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A Presentation topic will be shared with you in advance
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60-minute Panel Interview with members of the SLT / Board of Trustees
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Questions will be shared with you before the interview so that you can prepare.
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Role-specific Practical Task
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.
Spring supports people in crisis to gain independence and live healthy lives in a connected, supportive community through our hub and activities.




The client requests no contact from agencies or media sales.